Serious Gaming. Training for Disaster Management. Erik Vullings (TNO), Cor-Jan Vermeulen (HKV), Simone de Kleermaeker (Deltares)

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1 Training for Disaster Management Erik Vullings (TNO), Cor-Jan Vermeulen (HKV), Simone de Kleermaeker (Deltares)

2 Content Project description Why Approach Solution Experiments The Future

3 Flood Control 2015 ( 400k in 2010) Consortium: IBM, HKV, Deltares, TNO

4 Problems with the current solution Crisis Training is expensive Example: training one city ( inhabitants), two teams ( persons) required 4 hours, 8 support staff, 2 observers External costs: ~10p*10h* 100/h= 10k excl. scenario dev. Linear scenario Deviations are not permitted

5 GOAL Develop a serious game to improve communication between 3 organisation s teams working in the flood control domain Safety regions (ROT) Water management & Dike control (Waterschappen) National water coordination centre (LCO)

6 Why?

7 1. Game Effectivity implementation social interaction declarative layer game rules Based on model of Jeroen van Mastrigt (HKU)

8 Challenge Dr.ir. Erik Vullings 2. Keep the right level and pace Reflection Frustration Reflection Reflection Reflection Boredom Attributed to: Mihaly Csikszentmihalyi Level 1 Level 2 Level 3 Level 4 Level... Skill level Easy to learn, hard to master

9 3. Practice in a safe & relevant environment

10 4. Efficiency

11 Costs Dr.ir. Erik Vullings 5. Scalability Training Game #Users

12 6. Just in time, not just in case 1953

13 Approach what we have TNO HLA (DIS) IMB (HLA+1): a dedicated, simplified form of HLA Many models with IMB connector IBM WebSphere process server Maximo Asset Mgmt system Deltares LCO Game HKV Evacuation model (SPOEL) Scenario development expertise

14 Approach what we chose Many discussions between IBM & TNO IMB bus + models Reasons: Ease of Installation (5 minutes vs 2 weeks) Ease of use Future cost of ownership (freeware IMB bus vs 80k per processor for WebSphere process server) Availability of useful models / tools

15 Example IMB bus: City planning with Urban Strategy Publish/Subscribe Event Bus Nieuwe verkeersituatie Nieuwe geluidsituatie Nieuwe CO 2 situatie DB Block road Traffic Noise CO 2 conc.

16 KISS IMB Bus imbclient = new IMBClient(); imbclient.initializeconnection(); imbclient.publish( ChannelA,newXmlSerializer(typeof(Message))); imbclient.incomingeventobject += IncomingEventObject; imbclient.subscribe( ChannelB,new XmlSerializer(typeof(Message))); private void IncomingEventObject(string peventname, object pobject) { if (pobject is Message) DoSomething((Message)pObject); }

17 Sim Tijd Virtueel Nieuws LCO LCO game WOT Cedric GIS Cedric ROT GIS SPOEL Publish/Subscribe FUSS Bus Log & replay Feedback IDMv2 Bridgis Populator Content Cognos score module Facilitator

18 Scenario Editor & Execution Manager (SEEM)

19 IDMv2 Dr.ir. Erik Vullings

20 Experiment ROT+WOT+LCO, 16/11/2011

21 Conclusions Positive: Learning experience was similar to other trainings No need for support staff, only for observing Assuming setup has been done Non-linear scenarios are supported too Improvements are needed too: Telephony support was missing Preferred their own IT environment ( , tools, etc.)

22 Future work Installation package Freeware or open source Telephony support VoIP record time, callers Optionally with checklist Optionally with chat dialogs Internet version to facilitate installation time

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