Monitoring Payments Team

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1 Budget proposal reference number Monitoring Payments Team Cabinet meeting date 10/02/15 Service area responsible Adult Social Care Name of completing officer Lynne Jones Date EqIA created 13/11/13 Approved by Director / Assistant Director Kelvin Linnett Date of approval 19/11/13 The Equality Act 2010 places a General Duty on all public bodies to have Due regard to: Approved by Director / Assistant Date of approval of Kelvin Linnett Director REVIEW 03/12/14 and 21/1/15 - Eliminating discrimination, harassment and victimisation - Advancing equality of opportunity - Fostering good relations As a local authority Northamptonshire County Council also has a Specific Duty to publish information about people affected by our policies and practices. This Equality Impact Assessment provides evidence for meeting the responsibilities outlined above, for more information about the Councils commitment to equality, please visit the County Council Equalities webpage.

2 Description of proposal Monitoring and Payments Team (MAP) This team provides a data capture, payments and monitoring function between children s, adults and Nene CCG, our social care assessment teams and care service providers or customers themselves where they take a personal budget. This team identifies the care provider and ensures that the data entry is accurate in order to pay the following providers; foster carers, adoption payments, children with disabilities team services, personal budgets, home care providers, they issue contracts for all care payments for personal budgets and payments for residential and nursing care. The Corporate Management Team have confirmed that it is expected that all payments for children will go through MAP. The total of payments going through this team are approximately 200m, this is through a manual payment system at present. They also monitor the expenditure of personal budgets for NCC and the CCG s. The team is central to the implementation of Carecost, the financial module of Carefirst which will stop the need for the current manual paperbased system and move to an automated system, this system is not yet in place but it is anticipated that it will be going live throughout The team undertakes a data quality function for adults and children with regard to packages of care and this has enabled adults to maintain as close to real time commitment reporting, which enables forecasting to be as accurate as possible. The team impacts significantly on the improved data quality for care costs on care first for example; closures of records and care packages in a timely way where a customer has died to avoid inappropriate invoicing of relatives and again providing real time financial reporting in a system called Searchlight (in adults only at present) The reduction in this budget will involve the termination of temporary staff and a reduction in management roles once the care cost automated system is fully operational across Children s and Adult s Services. The efficiencies to be produced from this budget carry a risk as the MAP team are not in control of the implementation of the Care Cost system and any efficiencies are dependent on the full and tested implementation of Care cost, the go-live date is planned for February 2015 for the first electronic payments but if it is not achieved due to technical issues of the systems. It continues to be fully accepted that the functions are very manual at present and to dismantle this function prior to financial integration would carry a high risk with our providers with 200m of payments going through this MAP. It will take around 12 months to ensure all payments have transitioned effectively and then and only then should the business processes be reviewed to ensure that the most efficient and smart systems are in place with minimal human inputting and at that point the restructure of MAP will include the reduction of staffing. This budget proposal recommends that the entire business process is reviewed when care cost is live. In order to give an idea of activity in the MAP team please see data below

3 MONITORING AND PAYMENTS TEAM ACTIVITIES NO. OF ADULT AND CHILDRENS Resource identification PROCESSED 9,000 10,200 NO. OF DIRECT PAYMENT CONTRACTS SENT OUT NO. OF SCHEDULE 5 S (within residential care contracts) produced and sent out to care providers NO. OF home care packages REQUESTED AND SOURCED 1,200 2,500 2,000 1, ,400 Amount of care hours sourced 15,500 20,000 Number of Direct payments monitored for 1,869 1,698 financial probity Amount of adult payments processed 80K 83K Number of invoices paid 41k 45K Amount of direct payments paid 30K 36K Amount of children s direct payments paid 705, K Amount of foster payments paid 7,000 9,000 Amount of monies reclaimed from direct payments accounts 2m 1.5M

4 Generic data used in this Equality Impact Assessment Northamptonshire Analysis Demographic breakdown of the population of the County by Protected Characteristic. Service data used in this Equality Impact Assessment As there are a number of temporary staff recruited in the MAP team the protected characteristics will be analysed at the point of consultation for impact. Tick the relevant box for each line by using a capital P to make Based on the above information, what impact will this proposal have on the following groups? a Positive Negative Neutral Unsure Sex Gender Reassignment Age Disability Race & Ethnicity Sexual Orientation Religion or Belief (or No Belief) Pregnancy & Maternity Human Rights (Please see articles in toolkit) Other Groups (rural isolation etc...)

5 Initial Impact analysis Actions to mitigate, advance equality or fill gaps in information The reduction of 125k in 14/15 was not achieved as the Care Cost Project to automate financial payments for care has not been implemented. Consultation and follow up data from actions set above Final impact analysis No equalities feedback was received during the public budget consultation and no further information came to light to suggest there could be any negative impacts on groups with protected characteristics, therefore the final impact analysis is neutral impact. All appropriate HR procedures will be followed. Equality Impact Assessment Review Log

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