TOP 10. Sales Force Automation Software Vendors REVEALED Edition. Profiles of the Leading Sales Force Automation Software Vendors

Size: px
Start display at page:

Download "TOP 10. Sales Force Automation Software Vendors REVEALED. 2010 Edition. Profiles of the Leading Sales Force Automation Software Vendors"

Transcription

1 TOP 10 Sales Force Automation Software Vendors REVEALED 2010 Edition Profiles of the Leading Sales Force Automation Software Vendors For more information, visit Business-Software.com/SFA

2 About Sales Force Automation Every sales cycle is a complex, multi-faceted process made up of numerous interrelated tasks. From prospecting, contact management, and sales forecasting, through order processing and tracking and performance analysis, these tasks must work seamlessly together in order to ensure smooth, efficient end-to-end sales operations. However, while all these components are critical, they are often time-consuming and labor-intensive, distracting sales staff from their primary objectives to work with potential clients, close business, and expand the customer base. What is Sales Force Automation? Sales force automation (SFA) is designed to streamline all facets of the sales process, replacing manual, disjointed, and redundant tasks with simplified and tightly-aligned procedures. SFA leverages advanced technologies to enhance collaboration and information-sharing and automate critical sales-related activities. Sales force automation is a vital, must-have component of any Customer Relationship Management (CRM) strategy. When closely aligned and integrated with marketing and customer service automation systems, SFA becomes an integral part of CRM operations, allowing your company to more effectively manage customer interactions across all touch-points, so you can enhance satisfaction, and improve loyalty and retention. Key Benefits for Your Company Sales force automation provides dramatic productivity increases. Field reps spend less time managing contact data and trying to keep track of their sales opportunities. Territory managers have faster, more accurate insight into the activities of their staff. And, sales analysts have instant access to the information they need to generate precise forecasts and track results. With sales force automation, your company can accelerate sales cycles, close more business, boost revenues, and increase market share. SFA can also help to expand your profit margins by reducing the costs associated with customer acquisition. 2010, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 2

3 About Sales Force Automation Does My Company Need Sales Force Automation? Sales force automation is ideal for any company with intricate sales processes that require coordination of activities among numerous staff members or across multiple departments. In many businesses today, the data needed to complete a sale resides in multiple locations usually on several different desktops or in disparate front office applications. With SFA, all those involved in your sales cycles will have access to a single, centralized repository of detailed, up-to-date sales information. Communication is improved, workflow is streamlined, and resources are fully optimized. Common SFA Features Most sales force automation solutions offer a broad range of functionality that will address the needs of many different types of users from sales reps and managers, to analysts and administrators. Some of the standard features of pre-packaged SFA products include: Contact management to enable sales reps to better manage their prospects, appointments, and activities, and more effectively track their opportunities. Sales forecasting, to help predict future sales based on past trends and history. Mobile capabilities that provide anytime, anywhere access to account, inventory, or product data while reps are on the road. Order tracking and purchase history reporting, to give reps the intelligence they need to put more effective up-sell and cross-sell strategies into place. Sales performance reporting and analysis, so managers and analysts can measure Additionally, because most companies today have limited technical resources, many sales force automation solutions are designed to minimize burden on IT staff. Most of these solutions are Web-based, so they can be implemented quickly, are easy to maintain, and require little or no additional infrastructure. Hosted SFA solutions are also available, to further minimize the financial and IT staff commitment required. 2010, Business-Software.com. All Rights Reserved. Reproduction Prohibited.

4 About Sales Force Automation What to Look for When Choosing a Solution One of the key selection criteria for a sales force automation solution is flexibility. While there are numerous off-the-shelf SFA packages available today, many companies have discovered that the one size fits all approach to sales force automation simply does not work. For example: Different vertical industries have different sales processes. The tasks involved in closing a software deal are not the same as the activities that take place when selling an insurance policy. Different sales opportunities require different procedures. The way an inside sales or telesales rep will up-sell or cross-sell an existing customer is not the same as the way a direct sales representative will penetrate a new account, or the way a sale will be completed through a reseller or channel partner. Techniques and strategies vary greatly from one sales representative to another. Each will have their own unique way of approaching prospect and sales cycle management. In order to be truly successful with sales force automation, you may find that you need to choose a product with customization capabilities, so the solution can be tailored to meet the specific requirements of your business. Additionally, individual personalization capabilities are critical, so each member of your sales staff can structure the solution in a way that will work best for them. With the right solution and enabling technologies in place, sales force automation can empower you to optimize sales productivity and positively impact the bottom line. Top 10 CRM Sales Force Automation Vendors You have many options when choosing a sales force automation vendor. In fact, with all the choices available today, the selection process can be overwhelming. To make it a bit easier, we ve featured some of the leading SFA solutions in this paper. You ll find on-premise options, as well as hosted SFA solutions. We ve included SFA packages for large enterprises as those that are appropriate for a one- or two-person businesses. Review these vendors, and you ll be well on the way to finding the right SFA package for your business. 2010, Business-Software.com. All Rights Reserved. Reproduction Prohibited.

5 Highlights Completely integrated sales, marketing and customer service and support management solution Simple & quick to deploy and use, offering the lowest TCO in its class Access options: Windows desktop, web, or mobile smartphone (BlackBerry or other devices through web browser) All-Access (web, desktop, mobile) available for Group and Enterprise editions in one all-inclusive license Ownership: Private Founded: 2002 (Predecessor company founded 1995) Headquarters: Vancouver, BC, Canada Business Model: On-Premise SFA Products: Maximizer CRM 11 Enterprise Edition Group Edition Team Edition Entrepreneur Edition Customer Focus: Small and mid-sized companies and divisions of larger enterprises Select Customers: Cathay Pacific, Fisher & Paykel Healthcare, HSBC, Ipsos Canada, Oxford University, Siemens, Société Générale and TD Securities Price: Starting at $ , Business-Software.com. All Rights Reserved. Reproduction Prohibited.

6 About Maximizer Maximizer Software is a leading provider of simple, accessible, customer relationship management (CRM) solutions, providing high value for small and medium-sized businesses, and divisions of large enterprises. As a pioneer in the CRM industry for more than 20 years, Maximizer offers sales, marketing, customer service staff and business leaders access to customer information through a Web browser, a mobile device or on their desktop. Maximizer s CRM solutions enable organizations to accelerate business growth by centralizing customer information and streamlining processes, while exceeding client expectations to build loyalty. Maximizer Software has sold over one million licenses to more than 120,000 customers, ranging in size from entrepreneurs to multi-national organizations. Maximizer Software is a global business with offices and business partners throughout the Americas, Europe/Middle East/Africa and Asia Pacific. Maximizer CRM adapts to the way organizations work, and grows as a company s business grows. Maximizer offers four editions, as well as several add-on modules and options for the solution that matches a company s business needs. The right solution will depend on the number of users, access, and feature requirements. Maximizer CRM 11 Group and Enterprise Editions (Full-Featured CRM) Maximizer CRM provides full-featured CRM functionality including sales force automation, marketing automation and customer service & support. Maximizer CRM provides multiple access options including desktop, Web and mobile through the latest smartphones. All-Access licenses also include one year of maintenance support. Key Features of Maximizer CRM: Contact and account management, Sales force automation, Sales Quota Management, Sales Opportunity Management and Monitoring, Marketing automation, Wizard-driven dashboards, Quick templates, Customer service and support, Microsoft Office integration, Partner relationship management, Workflow automation, ecommerce and payment processing, Microsoft Exchange Integration, Integration with QuickBooks and Microsoft GP accounting software. Full-featured CRM available through Web access and full integration with Blackberry smartphones is provided with MaxMobile. 2010, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 6

7 About Maximizer MaxMobile (Maximizer Mobile CRM) Maximizer Mobile CRM combines the convenience of mobile devices and the power of CRM to help an organization stand out in today s competitive environment. Maximizer Mobile CRM enables immediate updates from the field by providing real-time access to your entire Maximizer CRM database content. By equipping professionals on the road with full-featured CRM in their pockets, Maximizer fosters the collaboration and customer engagement, essential for succeeding in the field to win more deals. Features of Mobile CRM: Wireless deployment via , Relationship Management, Productivity, Collaboration & Access, Performance Measurement. Supported Devices: BlackBerry 7000, 8000 & 9000 Series, including Curve, Pearl, Bold, Storm and Tour and through the web browser for Windows Mobile, iphone, Nokia, Palm, Android and other smartphones. Maximizer CRM 11 Entrepreneur and Team Editions (Contact Management) Maximizer Entrepreneur Edition, the award-winning contact manager, is designed to help companies maximize their time, improve customer satisfaction and increase sales. It s easy to configure right out of the box, so organizations can get up and running quickly and focus on their business. Entrepreneur Edition is ideal for small businesses, home offices, financial advisors, realtors, and sales professionals in virtually any industry. Team edition includes all of the functionality of Entrepreneur Edition, plus more robust sakes opportunity management. As well as one year of maintenance support and mobile access. Features of Maximizer Entrepreneur Edition: Contact management, Opportunity management, Sale force automation, Integration with Microsoft Office, Integration with QuickBooks accounting software, On-the-fly reporting with easy exporting to Excel. 2010, Business-Software.com. All Rights Reserved. Reproduction Prohibited.

8 Highlights Comprehensive SFA feature set with easy customization tools Real-time analytics dashboard Strong integration with Microsoft Outlook Ownership: Private Founded: California, 1998 Headquarters: San Mateo, California software Model: Hosted sfa Products: NetSuiteNetCRM NetERP NetSuite Small Business NetCommerce Customer Focus: Small and mid-sized businesses. Select Customers: Aeris.net, AMPRO, Oakland Athletics, Novak Conversions Inc., Document Sciences Price: NetSuite is $499 /month base fee and $99 /user /month (includes maintenance, support is extra) NetSuite CRM+ is $129 /user /month (includes maintenance & support) 2010, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 8

9 About Netsuite NetSuite Inc. offers hosted CRM software for small to medium businesses. NetSuite was originally incorporate as NetLedger by its founders Larry Ellison and a young protégé, Evan Golberg. The company s name was later changed to its current NetSuite. NetSuite enables companies to manage all key business operations in a single system, which includes accounting/enterprise resource planning (ERP), customer relationship management (CRM), and ecommerce. NetSuite is delivered as an on-demand service, so there is no hardware to procure, no large, up-front license fee, and no complex setups. Finally, NetSuite s patent-pending real-time dashboard technology provides an easy-to-use view into role-specific business information that is always up-to-date. You can select from several NetSuite CRM solutions, all of which offer comprehensive sales force automation capabilities. NetSuite Comprehensive Web-based solution for midsize businesses that integrates Accounting/ ERP, CRM, Ecommerce and partner collaboration capabilities. NetSuite s sales force automation (SFA) capabilities allow you to manage the entire selling process from sales order entry to upselling and post-sale support. NetSuite Small Business NetSuite Small Business Web-based application allows you to manage the entire selling process, including sales order entry, post-sale follow-up, as well as upselling opportunities. Unlike its competitors, NetSuite Small Business provides complete customer purchase histories, which enable your sales representatives to serve your customers better. NetSuite CRM Offers a Web-based CRM solution that gives your company all the traditional CRM capabilities you need to manage marketing through customer acquisition. By choosing NetSuite CRM, you can reap the many benefits of online SFA and achieve true customer management. 2010, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 9

10 About Netsuite NetSuite CRM+ Total Customer Relationship Management CRM solution for businesses large and small with customer-centric view to manage initial and on-going relationships over the phone, in person, or on the Web. When it comes to SFA capabilities, NetSuite CRM+ goes beyond simple prospect management by offering true customer management. With NetSuite CRM+ s online sales force automation, you can streamline your sales cycles, drive higher close rates and better serve your customers. NetSuite has thousands of customers globally ranging in industry, business size and software solutions. 2010, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 10

11 Highlights Customizable CRM application Access to AppExchange, a directory of third-party applications built for the Salesforce environment CRM Markets Award 2009 for Enterprise Suite, Mid Market Suite and Small Business Suite CODIE Award Winner, Best Business Software Solution: Salesforce CRM Ownership: Headquarters: Public (NYSE: CRM) San Francisco, CA Founded: Software Model: CA, 1999 Hosted Customer Focus: Companies of all sizes use Salesforce.com. SFA Products: Personal Edition CRM & Developer Edition Enterprise Edition Professional Edition Team Edition Unlimited Edition Select Customers: Nokia, AOL, Dow Jones Newswires, United Way, Phoenix Technologies Price: Prices starts at as Little as $9/User/Month for Group Edition Full-Featured CRM Starting at $65/User/Month 2010, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 11

12 About Salesforce.com Salesforce.com was founded in 1999 by former Oracle executive Marc Benioff, who pioneered the concept of delivering enterprise applications via a simple Web site. Since its founding, Salesforce.com has achieved remarkable recognition with customers, partners, investors and the media. The company attributes their success to products that are easy to learn and use, can be up and running in weeks or days, fast ROI, and customer dedication. Salesforce.com s provides an array of CRM and business application services, which enable customers and subscribers to systematically record, store, and act upon business data; and to help businesses manage customer accounts, track sales leads, evaluate marketing campaigns, and provide postsales services. As you would expect from a company named after the sales organization, Salesforce.com s software includes powerful SFA features. The company s flagship sales force automation (SFA) application gives businesses the upper hand with their sales data. Comprehensive and easy to customize, Salesforce empowers companies to manage people and processes more effectively, so representatives can close more deals. With Salesforce, your sales team spends more time selling and less time on administration. You ll enjoy: Point-and-click customization for SFA that fits the way you sell Real-time analytics that empower your business to make better decisions Instant global deployment for offline and online use Award-winning ease of use that results in widespread adoption 2010, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 12

13 About Salesforce.com Salesforce.com s software services are available through enterprise edition, professional edition, and team editions. Salesforce.com also provides consulting and implementation services, and training. The company is headquartered in San Francisco, California. More than 1,000,000 subscribers and more than 55,000 customers worldwide depend on Salesforce to manage their customer relationships. Salesforce.com s software is used by companies of all sizes, in all industries, around the globe including: ADP, Corporate Express, Daiwa Securities, Expedia Corporate Travel, Dow Jones Newswires, and Nokia. 2010, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 13

14 Highlights Over 2.9 million customers in the United States and Canada Rapidly deployed, affordable, and easy to maange CRM Solution Awards: 2008 CRM Suite - SMB Product of the Year, Product of the Year, Top 15 CRM, CRM Excellence Award Ownership: Public (LSE:SGE) Headquarters: Irvine, CA SFA Products: Sage SalesLogix Founded: 1981 Business Model: Hosted, On-Premise Customer Focus: Small and medium-sized businesses in the construction, distribution, healthcare, manufacturing, nonprofit, and real estate industries. Select Customers: American Building Contractors Inc., Avnet, Citigroup, Endeavor Commerce, Grant Thornton, Kenexa Corporation, Legoland, Panasonic, The Seattle Times Co. Price: Not Published. 2010, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 14

15 About Sage SalesLogix Sage North America began through efforts of many entrepreneurs who built their successful products and businesses with a sincere focus on their customers. Today, the company represents the culmination of that combined entrepreneurial spirit, drive, and vision. Companies that have joined the Sage family have assisted small and midsized businesses with a wide range of business management applications and services. With roots reaching back to the 1970s, Sage has grown and developed to meet the evolving needs of their customers through a combination of internal product development and acquisition. Sage North America is the North American operating company of UK-based The Sage Group plc, a leading global supplier of business management software and services. For more than 30 years, Sage North America has delivered easy-to-use, scalable, and customizable software for accounting, customer relationship management, human resources, merchant services, time tracking, and the specialized needs of the construction, distribution, healthcare, manufacturing, nonprofit, and real estate industries. 2.9 million small and medium-sized business customers in North America rely on Sage. Sage Software is one of the leading developers of CRM software in the world with sales in North America in excess of $1Billion. Sage primarily focuses on the small and medium business CRM markets with its Sage CRM and Sage SalesLogix products. Sage SalesLogix Sage SalesLogix is a full-featured, customizable, multi-client CRM solution that provides businesses with a complete view of customer interactions across sales, marketing, customer service, and support functions. With Sage SalesLogix, businesses can manage their entire sales cycle and increase team performance by automating sales processes, monitoring and forecasting sales activity, responding promptly and knowledgeably to inquiries and opportunities, and targeting campaigns to their most profitable customers and prospects. Business analytics tools further enable users to make better strategic decisions and manage resources. 2010, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 15

16 About Sage SalesLogix More than 300,000 users at over 8,500 companies worldwide rely on Sage SalesLogix Web, Windows, and mobile access options to manage their customer information and accelerate sales results. Sage SalesLogix provides a complete view of customer interactions across sales, marketing, customer service and support so your teams can collaborate and respond promptly and knowledgeably to customer inquiries and opportunities. Key features of Sage SalesLogix include: Sales Automation Marketing Campaign Management Customer Service Self-Service Support Mobile Solution Integration Dashboards and Reporting Application Integration Outlook Integration Business Alerts/Notification 2010, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 16

17 CRM (4276) Highlights Expertise Expert, hands-on configuration and training for all implementations so your success is guaranteed Best Value More features and functionality at the lowest price offers the best value in a hosted CRM application Customization - Create perfect custom dashboards, forms and detail pages to show you the information you want in one clear page Free 30-day, full-featured trial Ownership: Private Headquarters: Overland Park, KS CRM Products: esalestrack Founded: 2005 Business Model: Hosted Customer Focus: While esalestrack services a wide-range of industries, small and medium-sized businesses with multiple sales channels find esalestrack especially easy to manage. Select Customers: Telecom Inventory, LLC, TJ Properties, Accord Human Resources, Nuvox Communtications Price: All features are included for just $40/user/month. 2010, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 17

18 About esalestrack After many failed CRM implementations in a large organization, a frustrated core group of sales professionals and management put their heads together to create esalestrack, a solution that solved every need inside their company, and thousands of users in other companies since. Attempting to use everything from internally built sales automation tools, to spreadsheets to massive Big Business CRM rollouts, all ended up failing because the users found the applications to be a burden rather than a tool. Simple interface with intuitive functionality is the key to an effective CRM tool and has been the cornerstone of esalestrack since the first version was developed over 7 years ago. Customizable and Feature-Rich Fully customizable to meet the needs of your company, esalestrack offers quick access to any piece of your data. With the most advanced reporting tool available in a hosted CRM application, esalestrack can develop reports on any piece of information you are looking for. With collaborative tools like a complete platform, integrated audio/video conferencing, and unique tools like the Funnel Manager, esalestrack delivers a suite of features that allows organizations to manage and report on any aspect of their customer relationships on a granular level. Let your customer know how much you care about them, give esalestrack a try today. User-Centric Many CRM s promote that their user interface is friendlier than the others yet when opened, they look like all the others. From the initial page, esalestrack stands out as the most user-friendly applications available on the market today. Seeing is believing. Expert implementation guidance on the most user-friendly interface available continues to be the reasons esalestrack customers are experiencing CRM success like never before. By helping develop your internal sales process, assisting in the configuration and set-up of your customizable application, and providing comprehensive training to get users started quickly, esalestrack will give your users the tool they have been looking for help them be more successful. 2010, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 18

19 About esalestrack Key Features: Account Management Account Roll up Activity Management Application Programming Interface (API) Audio and Video Conferencing Automated Processes Bidirectional Outlook synchronization Business Process Automation Calendaring Campaign Management Channel Management Collateral & Literature Catalogue Contact Management Custom Reporting and Analytics Customer Service & Support Customizable Dashboards Dashboards Integration Forecasting Lead Management Lead Routing Live Collaboration/Chat Marketing Automation Mobile Web CRM Field-level Security Online Service Inquiries Opportunity Management Order Management Outlook Integration Pipeline Management Product Catalogs Queue Management Quota Management Quote/Proposal Generation Sales Analytics Sales Force Automation Sales Team Management Task Management Territory Management Time Management Web Integration Workflow Process Automation 2010, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 19

20 Highlights Highly customizable CRM application/platform Familiar Microsoft Outlook-like user interface Robust reporting engine for sharing between users in a variety of formats, including Excel, HTML, PDF, XML and CSV Ownership: Public (NASDAQ: MSFT) Headquarters: Redmond, WA CRM Products: Microsoft Dynamics CRM Founded: WA, 1975 Business Model: Hosted and On-Premise Customer Focus: Outlook users in small and mid-size businesses. Select Customers: H&R Block, Expedia, Millennium Hotels and Resorts, COMPUSA, Zone Cuisine, CONTACTS Price: The full-suite Professional Edition is priced between $622 and $880 per user and $1,244 and $1,761 per server. Full-suite Small Business Edition, which is a requirement for the Small Business Edition, is priced between $440 and $499 per user and between $528 and $599 per server. 2010, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 20

21 About Microsoft Microsoft Dynamics for customer relationship management empowers your employees to boost sales, satisfaction, and service with automated CRM that s easy to use, customize, and maintain. Microsoft Dynamics business software offers a wide spectrum of feature-rich, affordable CRM solutions to help you meet your specific needs. Whether you run a small, growing business or a large organization with a high number of customers and large sales and marketing teams you can use Microsoft Dynamics to help you manage relationships even better. The Microsoft Dynamics suite of CRMrelated solutions includes: Microsoft Dynamics CRM Microsoft Dynamics AX for field service Microsoft Dynamics AX for sales and marketing Microsoft Dynamics GP for field service Microsoft Dynamics NAV for sales and marketing Microsoft Dynamics NAV for service management Microsoft Dynamics SL for field service Microsoft Office Outlook 2003 with Business Contact Manager The CRM solutions and capabilities within Microsoft Dynamics connect closely to other Microsoft technologies that you may already use. This brings together data, helping your sales people to answer customer questions without making the customer wait. When your employees use the CRM functionalities of Microsoft Dynamics, they work within a familiar Microsoft software environment. This helps reduce distractions of having to learn and work with disparate software tools. Microsoft Dynamics solutions are typically implemented for you by a Microsoft partner with the right industry and technical expertise. 2010, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 21

22 Highlights Focus on providing CRM Software to mid-sized companies Offers complete suite of SFA solutions Provider of both hosted and on-premise CRM Software Ownership: Private Headquarters: Fremont, CA sfa Products: Soffront CRM Founded: CA, 1992 Software Model: Hosted and On-Premise Customer Focus: Mid-market. Select Customers: Sand Technologies, Ternion Corporation, redemtech, Iverson, HitSoftware Price: Not published. 2010, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 22

23 About Soffront Soffront was an early pioneer of CRM in 1993, with the release of its customer help desk and defect tracking solutions. For over a decade, Soffront CRM has evolved into a complete end-to-end CRM solution, providing sales, marketing, service and knowledge management with greater adaptability and customization than any other mid-market provider. The Soffront solution is completely web-based (zero foot print web client), is built to adapt and can be deployed in days. Soffront offers an end-to-end CRM solution spanning sales, marketing and support. Within their CRM solution is complete support for sales force automation which helps you to build a more effective and efficient sales organization. Soffront s Sales Force Automation suite includes: Soffrant Sales to help you identify and focus on the most profitable opportunities, track leads from initiation to closure, and improve sales forecasting. Soffront Mobile Sales which provides your sales force with mobile access to realtime information. Soffront Multi-Channel Contact Center gives your prospects live access to sales support through the Web. Increase conversions by guiding prospects through product selection and purchase. Soffront Knowledge Management for Sales provides a platform to share information and a self-help interface. Soffront Software Inc. focuses on mid market companies seeking CRM solutions. With more than 2,500 customers worldwide, Soffront s installed base includes Fortune 500 companies, mid-sized businesses, federal, state, and local governments. 2010, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 23

TOP 5 CRM SOFTWARE SUPPLIERS GUIDE 2012

TOP 5 CRM SOFTWARE SUPPLIERS GUIDE 2012 TOP 5 CRM SOFTWARE SUPPLIERS GUIDE 2012 1. CLICKHQ BY CLICK INNOVATION CLOUD BASED CRM SOFTWARE FOR SMALL BUSINESS Overview Designed, developed and supported in the UK by people who have built and run

More information

TOP 10. Hosted CRM Software Vendors REVEALED. 2010 Edition. Profiles of the Leading Hosted CRM Software Vendors. Business-Software.

TOP 10. Hosted CRM Software Vendors REVEALED. 2010 Edition. Profiles of the Leading Hosted CRM Software Vendors. Business-Software. TOP 10 Hosted CRM Software Vendors REVEALED 2010 Edition Profiles of the Leading Hosted CRM Software Vendors For more information, visit Business-Software.com/HostedCRM About Hosted CRM The benefits that

More information

Overview & Highlights- Maximizer CRM Live

Overview & Highlights- Maximizer CRM Live Overview & Highlights- Maximizer CRM Live In today s world, businesses need a tool that helps flourish client relationships. Maximizer CRM Live is that tool for our firm. Maximizer CRM Live saves money,

More information

Overview & Highlights

Overview & Highlights Overview & Highlights Empower staff with the tools to leverage sales, marketing and customer service information and build long-term customer relationships, win more deals, and accelerate your business

More information

Web access for real-time convenience online

Web access for real-time convenience online All access options Access Maximizer CRM when and where you need it Optimise productivity and increase profitability To work effectively and stay ahead of your competitors in today s demanding business

More information

Enhancing productivity. Enabling success. Sage CRM

Enhancing productivity. Enabling success. Sage CRM Enhancing productivity. Enabling success. Sage CRM Customer Relationship Management Customer Relationship Management (CRM) is far more than just a software application. It is a business solution that gives

More information

Pivotal CRM for Small and Mid-Sized Business. Big Benefits. Small Price.

Pivotal CRM for Small and Mid-Sized Business. Big Benefits. Small Price. Pivotal CRM for Small and Mid-Sized Business Big Benefits. Small Price. Before Pivotal CRM, we were like an eight-cylinder car that was operating on only two cylinders. When we jumped into Pivotal CRM,

More information

Enhancing Productivity. Enabling Success. Sage CRM

Enhancing Productivity. Enabling Success. Sage CRM Enhancing Productivity. Enabling Success. Sage CRM Customer Relationship Management Customer Relationship Management (CRM) is far more than just a software application. It is a business solution that gives

More information

TOP 10. Customer Service Software Vendors REVEALED. 2010 Edition. Profiles of the Leading Customer Service Software Vendors

TOP 10. Customer Service Software Vendors REVEALED. 2010 Edition. Profiles of the Leading Customer Service Software Vendors TOP 10 Customer Service Software Vendors REVEALED 2010 Edition Profiles of the Leading Customer Service Software Vendors For more information, visit Business-Software.com/CustomerService About Customer

More information

Top 10 Small Business CRM Vendors Revealed 2008

Top 10 Small Business CRM Vendors Revealed 2008 Top 10 Small Business CRM Vendors Revealed 2008 Profiles of the Leading CRM Vendors Find the best customer relationship management system for your small business. About Small Business CRM Customer relationship

More information

IBM Global Business Services Microsoft Dynamics CRM solutions from IBM

IBM Global Business Services Microsoft Dynamics CRM solutions from IBM IBM Global Business Services Microsoft Dynamics CRM solutions from IBM Power your productivity 2 Microsoft Dynamics CRM solutions from IBM Highlights Win more deals by spending more time on selling and

More information

Customer Relationship Management

Customer Relationship Management It s about customers. M Microsoft Customer Relationship Management PUT YOUR CUSTOMERS AT THE CENTER OF YOUR BUSINESS Microsoft Customer Relationship Management THE GOAL: THE NEED: THE SOLUTION: Provide

More information

Enhancing productivity, enabling. Success. Sage CRM

Enhancing productivity, enabling. Success. Sage CRM Enhancing productivity, enabling Success. Sage CRM Customer Relationship Management Customer Relationship Management (CRM) is far more than just a software application. It is a business solution that gives

More information

TOP 40 CRM SOFTWARE VENDORS REVEALED. 2010 Edition. Profiles of the Leading CRM Software Vendors. Business-Software.com/CRM

TOP 40 CRM SOFTWARE VENDORS REVEALED. 2010 Edition. Profiles of the Leading CRM Software Vendors. Business-Software.com/CRM TOP 40 CRM SOFTWARE VENDORS REVEALED 2010 Edition Profiles of the Leading CRM Software Vendors For more information, visit Business-Software.com/CRM CRM Solutions For businesses of all sizes, acquiring,

More information

Maximizer CRM Group Edition

Maximizer CRM Group Edition Maximizer CRM Group Full featured and affordable CRM for small to medium sized enterprises Maximizer CRM Group is a fullfeatured CRM software solution that enables teams of up to ten users to work together

More information

Sage CRM I White Paper. Enhance Your Business Relationships With Sage CRM

Sage CRM I White Paper. Enhance Your Business Relationships With Sage CRM I White Paper Enhance Your Business Relationships With Accelerate Your Performance With True 360 Business Visibility Imagine: Your top sales professional calls your best customer to sell him a new product.

More information

Attract Prospects, Win New Customers, Increase Repeat Business. Sales Marketing Customer Service & Support

Attract Prospects, Win New Customers, Increase Repeat Business. Sales Marketing Customer Service & Support In today s customer-led economy, sustaining your company s growth stems from: Empowering staff to manage, distribute and access the sales, marketing and service information that makes business move forward.

More information

Focused sales management

Focused sales management Focused sales management Make the most of every sales opportunity Sage CRM directs your sales efforts toward the most profitable, most winnable deals and helps you make the most of cross-selling and upselling

More information

Overview and Highlights - Maximizer CRM Live

Overview and Highlights - Maximizer CRM Live Overview and Highlights - Maximizer CRM Live In today s world, businesses need a tool that helps fl ourish client relationships. Maximizer CRM Live is that tool for our fi rm. Maximizer CRM Live saves

More information

SageCRM Product Overview

SageCRM Product Overview SageCRM Product Overview A complete view of your organization s customer interactions SageCRM is an easy-to-use, fast-to-deploy, feature-rich Customer Relationship Management solution with out-of-the-box

More information

White Paper. An itelligence White Paper SAP Cloud for Sales: An Innovative Approach to Navigating a New Era of Sales Challenges

White Paper. An itelligence White Paper SAP Cloud for Sales: An Innovative Approach to Navigating a New Era of Sales Challenges White Paper An itelligence White Paper SAP Cloud for Sales: An Innovative Approach to Navigating a New Era of Sales Challenges SAP Cloud for Sales: An Innovative Approach to Navigating a New Era of Sales

More information

Oncontact CRM 7 The CRM software that does it all.

Oncontact CRM 7 The CRM software that does it all. The CRM software that does it all. Oncontact CRM 7 The CRM software that does it all. Oncontact CRM 7 is the answer. CRM 7 gives your company the competitive edge it needs with a flexible and effective

More information

Wizard-Driven Dashboards: A personalized, instant snapshot of your business

Wizard-Driven Dashboards: A personalized, instant snapshot of your business What s includes new features and key enhancements in the following areas: User Interface All Access Licensing Business Intelligence Business Productivity Mobile Marketing Automation Sales Force Automation

More information

Sage CRM Focused Sales Management

Sage CRM Focused Sales Management Sage CRM Focused Sales Management Equipping your sales team with the complete customer information and the necessary tools to enable them to do their job effectively is very important. Sage CRM empowers

More information

Focused Sales Management

Focused Sales Management Focused Sales Management Make the most of every sales opportunity. directs your sales efforts towards the most profitable, most winnable deals, and helps you make the most of cross-selling and upselling

More information

Customer Timeline - New in Summer 2012. Web Lead Capture - New in Summer 2012. Built-In Dashboards - New in Summer 2012

Customer Timeline - New in Summer 2012. Web Lead Capture - New in Summer 2012. Built-In Dashboards - New in Summer 2012 What s New Maximizer CRM 12 Features New Mobile Access User Interface Enhanced Mobile Access Appointment Management Enhanced Web Access User Interface Improved Web Access Speed & Navigation LinkedIn Integration

More information

Customer Relationship Management

Customer Relationship Management It s about customers. M Microsoft Customer Relationship Management PUT YOUR CUSTOMERS AT THE CENTER OF YOUR BUSINESS Microsoft Customer Relationship Management THE GOAL: THE NEED: THE SOLUTION: Provide

More information

CRM for Business Intelligence

CRM for Business Intelligence CRM for Business Intelligence Real-time visibility into your business Strategise effectively and make informed business decisions with timely, accurate insight into your organisation. Maximizer CRM 2015

More information

Your relationships. Your information. Your CRM.

Your relationships. Your information. Your CRM. Your relationships. Your information. Your CRM. Your relationships. Your information. Your CRM. In short, this means CRM without compromise. Your processes for identifying prospects, acquiring customers,

More information

Enhance Your. Business Relationships. SageCRM. with. www.sagesoftware.co.in

Enhance Your. Business Relationships. SageCRM. with. www.sagesoftware.co.in Enhance Your Business Relationships with SageCRM www.sagesoftware.co.in Accelerate Your Performance with True 360 Business Visibility Imagine: Your top sales professional calls your best customer to sell

More information

ATTRACT PROSPECTS ENGAGE CUSTOMERS SUCCEED IN YOUR BUSINESS

ATTRACT PROSPECTS ENGAGE CUSTOMERS SUCCEED IN YOUR BUSINESS ATTRACT PROSPECTS ENGAGE CUSTOMERS SUCCEED IN YOUR BUSINESS Maximizer CRM is a completely integrated sales, marketing and customer service and support management solution that enables you to attract prospects,

More information

The #1 Web-Based Business Software Suite. Accounting / ERP CRM Ecommerce

The #1 Web-Based Business Software Suite. Accounting / ERP CRM Ecommerce The #1 Web-Based Business Software Suite Accounting / ERP CRM Ecommerce for every business. Intelligent Complete Simple You have real-time access to all the information you need to make better, faster

More information

Which is right for you?

Which is right for you? Which is right for you? Migrating from Contact Management to CRM was easy with Maximizer. Using their technology helps us anticipate the needs of our customers and make informed suggestions to help them

More information

Maximizer CRM Enterprise Edition

Maximizer CRM Enterprise Edition Maximizer CRM Enterprise Innovative and sophisticated CRM for medium to large organisations Today s demanding medium to largesized businesses are challenged with competing in a fierce market against tough

More information

setup and provide drill-down capabilities to view further details on metrics and dynamic updates for a real-time view of your business conditions.

setup and provide drill-down capabilities to view further details on metrics and dynamic updates for a real-time view of your business conditions. Workflow Automation Build a competitive advantage with automated processes and increased business visibility While the competition struggles with manual processes, queries and reports on customer interactions,

More information

TOP 40 CRM SOFTWARE VENDORS REVEALED. 2011 Edition. Profiles of the Leading CRM Software Vendors. Business-Software.com/CRM

TOP 40 CRM SOFTWARE VENDORS REVEALED. 2011 Edition. Profiles of the Leading CRM Software Vendors. Business-Software.com/CRM TOP 40 CRM SOFTWARE VENDORS REVEALED 2011 Edition Profiles of the Leading CRM Software Vendors For more information, visit Business-Software.com/CRM CRM Solutions For businesses of all sizes, acquiring,

More information

Personalised view of metrics for an instant snapshot of your business. Wizard-Driven Dashboards

Personalised view of metrics for an instant snapshot of your business. Wizard-Driven Dashboards Workflow Automation Build a competitive advantage with automated processes and increased business visibility While the competition struggles with manual processes, queries and reports on customer interactions,

More information

Sage 300 ERP 2014 Get more done.

Sage 300 ERP 2014 Get more done. Sage 300 ERP 2014 Get more done. Get more done by connecting your business, providing a better customer experience, and increasing revenue. New web and mobile functionality: driving better customer experiences

More information

Sales Force Automation

Sales Force Automation Sales Force Automation Maximizer CRM helps sales managers, teams and individual contributors collaborate, access and share information across Sales, Marketing and Customer Service & Support. Key Benefits

More information

Create, attract, retain and delight customers, profitably. HubSpot Connector

Create, attract, retain and delight customers, profitably. HubSpot Connector CRM for Marketing Create, attract, retain and delight customers, profitably Maximizer s built-in marketing tools mean you can simply and effectively plan, budget, execute, analyse and optimise all aspects

More information

Sage CRM 7.1 Overview. What s New with Sage CRM 7.1 & Sage CRM 7.1 SP2

Sage CRM 7.1 Overview. What s New with Sage CRM 7.1 & Sage CRM 7.1 SP2 Sage CRM 7.1 Overview What s New with Sage CRM 7.1 & Sage CRM 7.1 SP2 Abstract Sage CRM v7.1 is packed with new features which will make a real and immediate impact to businesses looking to stay ahead

More information

On-Demand CRM Executive Brief Hitting Your Numbers

On-Demand CRM Executive Brief Hitting Your Numbers On-Demand CRM Executive Brief Hitting Your Numbers Creating Sales Excellence with On-Demand CRM www.tatacommunications.com/enterprise/saas/crm.asp You do not want to know how much we spent on salesforce.com

More information

Microsoft Dynamics ERP. Transform Your Business

Microsoft Dynamics ERP. Transform Your Business Microsoft Dynamics ERP Transform Your Business Embrace Change with Confidence Organizations compete in an environment dramatically shaped by current economic conditions as well as ongoing challenges such

More information

Focused Sales Management

Focused Sales Management Focused Sales Management Make the most of every sales opportunity. directs your sales efforts towards the most profitable, most winnable deals, and helps you make the most of cross-selling and upselling

More information

Sage ERP Accpac Version 6.0. Web-Enabled ERP for the Mid-Market

Sage ERP Accpac Version 6.0. Web-Enabled ERP for the Mid-Market Sage ERP Accpac Version 6.0 Web-Enabled ERP for the Mid-Market Unparalleled Freedom of Choice The multi-tier architecture of Sage ERP Accpac Version 6.0 provides customers with the FREEDOM to choose operating

More information

Personalised view of metrics for an instant snapshot of your business. Wizard-Driven Dashboards

Personalised view of metrics for an instant snapshot of your business. Wizard-Driven Dashboards Workflow Automation Build a competitive advantage with automated processes and increased business visibility While the competition struggles with manual processes, queries and reports on customer interactions,

More information

SAP CUSTOMER RELATIONSHIP MANAGEMENT. Solution Overview

SAP CUSTOMER RELATIONSHIP MANAGEMENT. Solution Overview Solution Overview SAP CUSTOMER RELATIONSHIP MANAGEMENT CUSTOMER RELATIONSHIP MANAGEMENT AS A BUSINESS STRATEGY IS CHANGING 2 With SAP CRM, we optimized our sales resources, reduced administrative costs,

More information

Brochure. MS Dynamics CRM 4.0

Brochure. MS Dynamics CRM 4.0 Brochure MS Dynamics CRM 4.0 Microsoft Customer Relationship Management solution was designed to help your business develop more profitable customer relationships while working smarter. Microsoft CRM helps

More information

Mothernode CRM ENTERPRISE (ERP) EDITION

Mothernode CRM ENTERPRISE (ERP) EDITION Mothernode CRM ENTERPRISE (ERP) EDITION Everything you need to run your business from sales to order fulfillment, inventory management to invoicing, and much more. Mothernode CRM The easiest way to run

More information

NetSuite CRM+ Powerful CRM That Drives The Complete Customer Lifecycle. Why NetSuite CRM+? NETSUITE BENEFITS. Data Sheet

NetSuite CRM+ Powerful CRM That Drives The Complete Customer Lifecycle. Why NetSuite CRM+? NETSUITE BENEFITS. Data Sheet NetSuite CRM+ Powerful CRM That Drives The Complete Customer Lifecycle Data Sheet NETSUITE BENEFITS Benefits experienced by organizations using NetSuite CRM+ include 1 : Improve sales productivity by 15%

More information

Sage CRM. Sage CRM v7.1 Cloud. sagecrm.com/trial

Sage CRM. Sage CRM v7.1 Cloud. sagecrm.com/trial Sage CRM Sage CRM v7.1 Cloud sagecrm.com/trial Sage CRM provides your business with a complete view of prospect and customer interactions, enabling effective communication throughout the organisation.

More information

From small businesses to large enterprise companies, Recurly offers the simplicity and sophistication your business needs as it grows.

From small businesses to large enterprise companies, Recurly offers the simplicity and sophistication your business needs as it grows. GROWING with From small businesses to large enterprise companies, Recurly offers the simplicity and sophistication your business needs as it grows. Our features, tools, and support help you effectively

More information

Customer Relationship Management - a strategic approach

Customer Relationship Management - a strategic approach Sage CRM Solutions Customer Relationship Management - a strategic approach Managing interactions with prospects and customers effectively and profitably is a fundamental part of business. Success depends

More information

Pivotal CRM: The Market s Most Innovative CRM Solution

Pivotal CRM: The Market s Most Innovative CRM Solution Pivotal CRM: The Market s Most Innovative CRM Solution Pivotal CRM: Microsoft Partner of the Year Why Your Business Will Love Pivotal CRM BUSINESS INNOVATION What Is Business Innovation? Business innovation

More information

Compare your version to Maximizer CRM 12

Compare your version to Maximizer CRM 12 Compare your version to Features: Account and contact LinkedIn integration Time icalendar integration Task and automation Sales force automation & forecasting Marketing campaign automation & Customer service

More information

Maximizer CRM Overview

Maximizer CRM Overview Maximizer CRM Overview www.max.co.uk www.maximizer.eu www.maximizercrmcentral.com Company Overview Maximizer CRM 11 Features: Account and contact management Time management Task management and automation

More information

See your business in a new way.

See your business in a new way. Operations and Distribution Management Brochure See your business in a new way. Realize the future of your business today. See your business in a new way. Realize the future of your business today. Distribution

More information

Compare versions with Maximizer CRM 12: Summer 2013

Compare versions with Maximizer CRM 12: Summer 2013 Compare versions with Maximizer CRM 12: Summer Group and Enterprise Editions The Summer release of 12 continues to build on the theme of enhanced performance, usability and productivity while maintaining

More information

Turbo-Charge Salesforce CRM with Dell Integration Services

Turbo-Charge Salesforce CRM with Dell Integration Services Introduction Turbo-Charge Salesforce CRM with Dell Integration Services By Chandar Pattabhiram January 2010 Fueled by today s fiercely competitive business environment, IT managers must deliver rapid,

More information

Sage MAS 90 and 200. Extended Enterprise Suite S

Sage MAS 90 and 200. Extended Enterprise Suite S Sage MAS 90 and 200 Extended Enterprise Suite S An End-to-End Approach to Business Software At Sage, we ve been supporting businesses like yours with world-class business software for well over a quarter

More information

Sage 100 ERP 2014 Connect your business.

Sage 100 ERP 2014 Connect your business. Sage 100 ERP 2014 Connect your business. The foundation for connecting your business to provide a better customer experience, increase revenue, and make better business decisions New web and mobile functionality:

More information

Compare versions with Maximizer CRM 12: Winter 2012

Compare versions with Maximizer CRM 12: Winter 2012 Compare versions with Maximizer CRM 12: Winter 2012 Group and Enterprise Editions The Winter release of Maximizer CRM 12 continues to build on the theme of enhanced performance, usability and productivity

More information

CRM for Business Intelligence

CRM for Business Intelligence DATA SHEET CRM for Business Intelligence MAXIMIZER CRM Published By Real-time visibility into your business Strategize effectively and make informed business decisions with timely, accurate insight into

More information

Questions to address while reviewing CRM software

Questions to address while reviewing CRM software Questions to address while reviewing CRM software Conducting a CRM needs assessment doesn t have to be hard or intimidating. Sage Software has put together the top 10 (plus one) list of things you ll want

More information

Lead Management CRM Marketing Automation Powerful. Affordable. Intuitive. gold-vision

Lead Management CRM Marketing Automation Powerful. Affordable. Intuitive. gold-vision Unify your communications with Gold-Vision, a fully featured CRM solution with customer Contact, Sales, Marketing, Projects and Events. Gold-Vision stands out from the crowd with interactive dashboard

More information

Reduce Trial Costs While Increasing Study Speed and Data Quality with Oracle Siebel CTMS Cloud Service

Reduce Trial Costs While Increasing Study Speed and Data Quality with Oracle Siebel CTMS Cloud Service Reduce Trial Costs While Increasing Study Speed and Data Quality with Oracle Siebel CTMS Cloud Service Comprehensive Enterprise Trial Management in the Cloud Oracle Siebel CTMS Cloud Service lets you effectively

More information

Pivotal CRM 6.0. Benefit for your organization : a solution that can support your business needs

Pivotal CRM 6.0. Benefit for your organization : a solution that can support your business needs Pivotal CRM 6.0 Whatever the trend in market growth, have your customers drive your success with greater proficiency and greater flexibility and lower cost of ownership Benefit for your organization :

More information

when it comes. Benjamin Disraeli to be ready for opportunity The secret of success is What is CRM? Why CRM? About Agiline CRM

when it comes. Benjamin Disraeli to be ready for opportunity The secret of success is What is CRM? Why CRM? About Agiline CRM What is CRM? Customer Relationship Management (CRM) is a strategy and a corporate philosophy that puts the customer at the center of business operations so as to increase profits by improving customer

More information

CRM for Customer Service and Support

CRM for Customer Service and Support CRM for Customer Service and Support Maximize satisfaction. Drive repeat business Servicing customers effectively is a key component in growing your business through loyal, repeat buyers. Whether it s

More information

edynamic edynamic Customer Relationship Management Capabilities www.edynamic.net

edynamic edynamic Customer Relationship Management Capabilities www.edynamic.net Customer Relationship Management Capabilities Blending Creativity and Technology to Deliver Better Business Solutions New York. Portland. Toronto. Dubai. New Delhi Introduction to About : ( ) is a Global

More information

Perfect Customer Relationship Management (CRM) System

Perfect Customer Relationship Management (CRM) System Al-Andalus Software Development & Technology Co. Perfect Customer Relationship Management (CRM) System Product Overview Overview Perfect Customer Relationship Management (CRM) System empowers your sales,

More information

Managing Customer Relationships with SAP Business One

Managing Customer Relationships with SAP Business One SAP Brief SAP s for Small Businesses and Midsize Companies SAP Business One Objectives Managing Customer Relationships with SAP Business One Win new customers and forge better relationships Win new customers

More information

Hosted CRM Comparison Guide. Focus Research March 2009

Hosted CRM Comparison Guide. Focus Research March 2009 Hosted CRM Comparison Guide Focus Research March 2009 Focus Research 2009 Salesforce.com Inc. SalesBoom Sage Software RightNow Technologies Inc. Oracle Salesforce On Demand CRM, SageCRM.com RightNow CX

More information

How to choose the best CRM implementation partner for your call center

How to choose the best CRM implementation partner for your call center WHITE PAPER How to choose the best CRM implementation partner for your call center Top benefits and technology considerations for selecting the CRM that matches your needs INTRODUCTION In the era of multi-channel

More information

CUSTOMER MANAGEMENT IN THE CLOUD

CUSTOMER MANAGEMENT IN THE CLOUD CUSTOMER MANAGEMENT IN THE CLOUD SPEED UP YOUR BUSINESS WITH CRM2HOST. COST-EFFICIENT, FLEXIBLE, INTUITIVE AND SECURE. Business requirements steadily grow. You need efficient processes and central information

More information

5 Things Growing Businesses Need to Look for in CRM Software

5 Things Growing Businesses Need to Look for in CRM Software CRM Buying guide 5 Things Growing Businesses Need to Look for in CRM Software Innovative businesses seeking to take control of the total sales cycle through innovative interactions and value-driven platforms

More information

SAP Solutions for Small Businesses and Midsize Companies. Press Fact Sheet March 2008

SAP Solutions for Small Businesses and Midsize Companies. Press Fact Sheet March 2008 SAP Solutions for Small Businesses and Midsize Companies Press Fact Sheet March 2008 Small businesses and midsize companies (SME) are facing greater competition than ever across diverse industries. With

More information

Enhancing Productivity. Enabling Success. Sage CRM

Enhancing Productivity. Enabling Success. Sage CRM Enhancing Productivity. Enabling Success. Sage CRM Rapid Route to Success & Value Rapid Route to Success Ease-of-Use Fast, Flexible Deployment Ease-of- Anywhere Access Business Integration Ease-of- Customisation

More information

Terrasoft represents the new generation of cost-effective and results-producing CRM vendors focused exclusively on the mid-enterprise and SME market.

Terrasoft represents the new generation of cost-effective and results-producing CRM vendors focused exclusively on the mid-enterprise and SME market. COMPANY Terrasoft represents the new generation of cost-effective and results-producing CRM vendors focused exclusively on the mid-enterprise and SME market. Founded in 2002, the privately held company

More information

Sage ERP Accpac Version 6.0

Sage ERP Accpac Version 6.0 Sage ERP Accpac Version 6.0 Web-Enabled ERP for the Mid-Market Unparalleled Freedom of Choice The multi-tier architecture of Sage ERP Accpac Version 6.0 provides customers with the FREEDOM to choose operating

More information

2006 www.insight.com/uk

2006 www.insight.com/uk How to choose a CRM System How to choose a CRM System This guide is designed to help you build a business case for a CRM system, form an effective project team, ask the right questions, identify the challenges

More information

Sage CRM. Communicate, Collaborate, Compete with Sage CRM

Sage CRM. Communicate, Collaborate, Compete with Sage CRM Sage CRM Communicate, Collaborate, Compete with Sage CRM FEATURES AT-A-GLANCE FOR ALL USERS Easy to use with fresh look and feel Fully customisable interactive dashboard End-user personalisation of interface

More information

Intacct Financial Management and Accounting System

Intacct Financial Management and Accounting System Intacct Financial Management and Accounting System Intacct is the award winning cloud financial management and accounting system specifically designed to help small and midsized enterprises improve company

More information

The business owner s guide for replacing accounting software

The business owner s guide for replacing accounting software The business owner s guide for replacing accounting software Replacing your accounting software is easier and more affordable than you may think. Use this guide to learn about the benefits of a modern

More information

PIVOTAL CRM. CRM that does what you want it to do BROCHURE

PIVOTAL CRM. CRM that does what you want it to do BROCHURE PIVOTAL CRM CRM that does what you want it to do BROCHURE THE PIVOTAL CRM PHILOSOPHY THE PIVOTAL ADVANTAGE Today s business world is a fast moving and dynamic environment one in which your teams expect

More information

SIEBEL CONTACT CENTER AND SERVICE APPLICATIONS

SIEBEL CONTACT CENTER AND SERVICE APPLICATIONS SIEBEL CONTACT CENTER AND SERVICE APPLICATIONS Deliver a great customer experience that sets you apart, improves efficiency and drives profitability with Oracle s Siebel Contact Center and Service applications.

More information

Mothernode CRM SALES & MARKETING EDITION

Mothernode CRM SALES & MARKETING EDITION Mothernode CRM SALES & MARKETING EDITION Increase lead acquisition and conversion, measure campaign revenue and integrate with popular marketing applications. Mothernode CRM The easiest way to run your

More information

Sage Accpac Integrated Suite. Puts You In The Driver s Seat

Sage Accpac Integrated Suite. Puts You In The Driver s Seat Sage Accpac Integrated Suite Puts You In The Driver s Seat Get a 360 view of your business with Sage Accpac Sage Accpac supports different languages and multicurrency transactions. Our network of partners

More information

Deltek Vision. for Consulting Firms. www.deltek.com/vision

Deltek Vision. for Consulting Firms. www.deltek.com/vision Deltek Vision for Consulting Firms www.deltek.com/vision Deltek Vision A Higher Level of Integration, Collaboration and Success Managing the profitability of an engagement-based business requires instant

More information

25 Questions Top Performing Sales Teams Can Answer - Can You?

25 Questions Top Performing Sales Teams Can Answer - Can You? 25 Questions Top Performing Sales Teams Can Answer - Can You? How high growth businesses use Sales Force Automation to drive success The best performing sales teams can answer the sales management questions

More information

Sales Force Automation with Microsoft Dynamics

Sales Force Automation with Microsoft Dynamics Sales Force Automation with Microsoft Dynamics Drive sales productivity, user adoption and consistent best practices with Microsoft Dynamics CRM for Sales Streamline and automate your sales processes and

More information

The #1 On-Demand Integrated Business Application. Accounting/ ERP CRM Ecommerce

The #1 On-Demand Integrated Business Application. Accounting/ ERP CRM Ecommerce The #1 On-Demand Integrated Business Application Accounting/ ERP CRM Ecommerce NetSuite, Inc. is the world s leading provider of on-demand integrated business application software, serving thousands of

More information

Mobilizing Your CRM. Whitepaper. August 2011. Exploring the Benefits and Considerations. Copyright 2009-2011 CWR Mobility B.V.

Mobilizing Your CRM. Whitepaper. August 2011. Exploring the Benefits and Considerations. Copyright 2009-2011 CWR Mobility B.V. Customer Support Program Page 1 of 16 Version 1.3 August 2011 Mobilizing Your CRM Exploring the Benefits and Considerations Whitepaper Copyright 2009-2011 B.V. Mobilizing Your CRM: Exploring the Benefits

More information

Business Management Made Simpler

Business Management Made Simpler SAP Brief SAP s for Small Businesses and Midsize Companies SAP Business One Objectives Business Management Made Simpler Successfully manage and grow your small business Successfully manage and grow your

More information

Benefits to you. Account & Contact Management. Sales & Quotations Marketing & Campaigns Customer Service & Support Project & Event Management

Benefits to you. Account & Contact Management. Sales & Quotations Marketing & Campaigns Customer Service & Support Project & Event Management Account & Contact Management Sales & Quotations Marketing & Campaigns Customer Service & Support Project & Event Management Benefits to you Work as a team see a unified view of each customer accessible

More information

How to Choose a CRM System

How to Choose a CRM System When it comes to Customer Relationship Management (CRM) it s important to understand all the benefits of an integrated system before beginning your selection process. That s why we created this guide to

More information

Self-Service Business Intelligence

Self-Service Business Intelligence Self-Service Business Intelligence BRIDGE THE GAP VISUALIZE DATA, DISCOVER TRENDS, SHARE FINDINGS Solgenia Analysis provides users throughout your organization with flexible tools to create and share meaningful

More information

Second CRM CRM Solution for Small Companies

Second CRM CRM Solution for Small Companies Second CRM CRM Solution for Small Companies Technologize Your Business TM Introductory Presentation June 2010 Agenda Second CRM On Demand CRM Solution Introduction Second CRM Features Pricing, Implementation

More information