Chippewa Valley School District graduates to more effective security management with Milestone XProtect

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1 Chippewa Valley School District graduates to more effective security management with Milestone XProtect To address the disconnect between its state-of-the-art facilities being monitored with an outdated security system, Chippewa Valley School District called for a complete renovation of its analog video surveillance. They chose Milestone XProtect Corporate software for an open platform IP network solution. Now administration and department heads keep a watchful, high-definition (HD) eye on all 22 campuses across the Michigan district. "Before Milestone XProtect, it was nearly impossible to effectively manage the out-of-date analog camera system over Chippewa Valley's entire school district. Now, rather than relying on hundreds of DVRs [digital video recorders] and low resolution cameras, district administrators can easily and quickly monitor the schools via XProtect Smart Client to keep the students, staff and property safe," says Hugh Sonk, president and CEO at Peripheral Vision, the installing Milestone partner. "The majority of the issues we saw with software choices were related to proprietary equipment. Milestone's open platform technology saves us from a complete system overhaul if we decide to change any of the more than 1,400 cameras we have invested in for the district," explains Craig McBain, Director of Technology at Chippewa Valley Schools. The challenge: With more than 16,000 students on 22 campuses throughout the district, Chippewa Valley Schools of Michigan is responsible for many safety matters. With a previously diverse array of analog camera systems, each sending video to multiple DVRs around the district, there was little efficiency for monitoring the K-12 students, teachers and staff. It was also difficult to obtain video evidence if a situation immediately called for it; going back into the recordings was more of a frustration than a help. The solution: Chippewa Valley consulted with technology experts Metro Technology, who designed a comprehensive surveillance solution based on Milestone XProtect Corporate video management software (VMS) that is centrally managed by the school administration. Installed and 1

2 fully integrated by Peripheral Vision, more than 1,400 HD Axis network video cameras are connected via Milestone Federated Architecture to cover the Chippewa Valley internal and external properties of its 22 campus locations. The advantages: The school district now efficiently monitors all campus buildings and perimeters from one central location. Department heads around the district also have specific access to monitor where they are responsible. Since installing Milestone XProtect surveillance software and high-resolution Axis cameras, the school has seen a dramatic decrease in security-related instances and is far more efficient when it comes to dealing with incidents that do occur. Chippewa Valley Schools Headquartered in Clinton Township, Michigan, Chippewa Valley School District manages a total of 22 campuses with buildings ranging in size, occupancy and focus: 12 elementary schools, four middle schools, two ninth grade centers, five high schools and additional buildings supporting extracurricular activities and facilities management. More than 16,000 students attend classes in the district, with an additional 941 teachers and 907 staff members during the school year. In 2004 an attack on Chippewa Valley high schools was foiled. A student threatened to terrorize the school in a way similar to highly publicized events of other high schools around the nation in the past two decades. For district administration this was an eye-opening situation. The idea alone that a student or member of the community would consider such an act, harming students and teachers, was enough to consider improving the schools' security systems. This threat was a catalyst to upgrade security measures, ensuring continued safety on a daily basis. Officials were concerned the security system was out of date and began researching options to upgrade its previous surveillance system, which comprised various analog monitoring and recording technologies. The old low-resolution cameras throughout the multiple campuses were monitoring and recording thousands of hours a day. The video, stored in DVRs placed in the 2

3 nearest, most convenient place such as closets, took up valuable physical storage room in the properties. Chippewa schools otherwise boast state-of-the-art technology and therefore wanted to ensure that taxpayers received optimal value for all of their investments, with no worry about loss, vandalism or property damage. Taking the next step to IP video surveillance was the best option to keep the schools' costs low. The district contracted with IT consultants Metro Technology Services to design a system that would add a significant number of network cameras to the schools' buildings. Peripheral Vision of Livonia, Michigan, implemented the integration of the Milestone open platformbased 1,400-plus camera surveillance system. During Phase I the additional networked camera system was integrated with the already-in-place analog system with digital encoders. An individualized, campus-wide solution For the multiple buildings scattered throughout the district, the IT department was dealing with different legacy surveillance systems in each school. Every aspect of the security surveillance was different from building to building. The combined maze of cameras, cable wiring and DVRs posed a tremendous hassle for the technology team when maintenance, repairs and adjustments were required or video had to be searched and exported. "We were fairly open when deciding to bring in a digital video system, but the majority of the issues we saw with many software offerings were related to their proprietary equipment. Our choice of Milestone for its open platform technology saves us from the need for a complete systems overhaul when we have to change any of the 1,400+ cameras we have invested in for the district," says Craig McBain, Director of Technology at Chippewa Valley Schools. 3

4 The complete installation was delivered in two phases. Phase I started with the five high schools around the district, installing IP cameras from Axis. Having one networked system brought together using XProtect's Federated Architecture was quite the selling point for the IT department. It meant that there was no issue for easily obtaining video surveillance footage of any incident, no matter where the event may have occurred. Phase II connected the middle and elementary schools through the Milestone Federated Architecture. All remaining analog cameras were replaced with the Axis digital surveillance cameras. "Throughout the entire design process, we performed intricate walk-through sessions with each school's principal to ensure we would be able to cover all of their important and possible blind spots around the campuses," states Tom Giachino, president of Metro Technology Services. "From an end-user perspective, the Milestone system was easy to use and fit our needs perfectly to help secure the district." The setup While 1,475 cameras have been installed district-wide, the storage space needed for the hardware to support this vast number has now been significantly reduced for better efficiency, including the servers and wires needed for data storage and transmission. "Before using Milestone XProtect, it was nearly impossible to effectively manage the out-of-date analog camera system over Chippewa Valley's entire school district," states Hugh Sonk, president of Peripheral Vision. "Now, rather than relying on hundreds of DVRs with low-resolution cameras, district administrators can quickly and easily monitor the schools via the Milestone interface, XProtect Smart Client, to see the video." The two project phases were completed after hours, overnight and on weekends during the regular school year. Peripheral Vision was able to set up each building's XProtect system individually and connect them through the Milestone Federated Architecture as each station was finalized. 4

5 "The buildings are large and it's definitely a challenge to manage the security, keeping an eye on property and students in multiple areas," says Sonk. "The Milestone system even allows administrators to virtually walk the halls by monitoring the system from their mobile devices, in addition to their desktops. It has an easy-to-use interface and is a complete turnaround and improvement for the district." Departmentalization With Milestone XProtect Corporate fully installed, a feeling of control and safety has been imparted to district administration. Events including vandalism, fights, theft and car accidents are closely monitored, and in some instances prevented. Administration is confident when they bring in offenders for questioning. The increased video data storage equal to 33 days also ensures evidence is available. One of the additional benefits of the Milestone video management software is the ability for heads of departments to be given specific access to areas under their responsibility. While the administration and security guards have instant access to the entire system running Milestone on their laptops and smartphones, the transportation manager can see if the buses are on time, the food service manager can review an incident in the cafeteria or monitor lines, and maintenance managers can watch for vandals or help keep track of issues with any of the internal school issues, such as flooding from a broken pipe, road and parking lot conditions and traffic. Users in each department were trained on the Milestone XProtect software. Due to its intuitive design they quickly developed all the necessary skills to operate the cameras. "There is a fast turnaround time for training no more than 45 minutes per session," states McBain. "We actually took advantage of the training to determine camera realignments for trouble spots not seen during the initial install." The benefits The benefits gained from the implementation of Milestone XProtect were immediately seen by the Chippewa School District. The reliability and efficiency of exporting the video, being able to document an event - not only from the scene itself, but all of the pieces leading up to and following the incident - continues to improve the security and reduce the number of instances across the district. Now, when students are called to the principal's office, they are asked to tell their story. The principal does not have to waste time if there is a discrepancy in the tale since the video is right there. "Administration can access the entire story right on their screens when dealing with an issue," continues McBain. "When an incident occurs, say, a fight in the cafeteria, the video from multiple cameras in the area and in the hallways are checked to get the most accurate timeline of the events. There is rarely an issue of 'he said-she said' and that reputation is traveling quickly among the students. 'Did you do this? Do I have to launch the Milestone software?' is all that usually needs to be said." 5

6 With this reputation for efficiency and clarity about school events, there has been a significant reduction in incidents in general. The students are well aware of the cameras and know there is only a quick 'replay check' away from uncovering the truth. About Peripheral Vision Peripheral Vision, with offices in Livonia and Ann Arbor, Michigan, furnishes turn-key IP based surveillance and access control systems to the education, corporate and government markets. A pioneer in the deployment of IP video surveillance in the State of Michigan, the company leverages existing IT infrastructure within facilities to implement successful, efficient monitoring solutions. Peripheral Vision has propelled Michigan into the forefront of IP Video Surveillance in the educational marketplace, keeping the state ahead of the curve in deployment of IP video verses analog in the school market. About Metro Technology Services MTS is an experienced leader in providing comprehensive technology services to K-12 and higher education institutions. We have the hands-on, in-depth knowledge of the education environment plus strong business relationships with hardware/software vendors, architectural and engineering firms. Teamwork is critical to the success of any project. Our team works with administrators and educators to plan, design, implement and support solutions that will best serve present and future technology needs. In today's climate of tighter budgets there's an ever-increasing requirement to do more with less. This makes it critical that projects are done quickly, completely and in the most cost-efficient manner. These budget constraints, regulatory compliance issues and other key factors continually challenge K-12 and higher education organizations. Our project managers help ensure the success of projects through realiztic system design, planning, change control and communication with all team members. 6

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