Questionnaire for the Request for Assistance for an Application. Software

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Octavia Mills
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1 Questionnaire for the Request for Assistance for an Application Software vember 2008

2 The questionnaire aims to help OMSAR in evaluating the requirements of your request for software application in order to provide a fast and appropriate response. Please take a few minutes to provide us with some basic information. If you do not have the details for a particular item, please leave it blank. Please complete as many items as you possibly can and return the filled questionnaire to us along with your official request for assistance letter. General Information 1- Institution name: Ministry/Public Institution: Directorate General: Directorate: Service: 2- Purpose of the application/description 3- Type of the application: Work Flow (WF) Document Management System (DMS) Financial (Accounting, budget ) Human Resource System (HRS) Payroll Personnel Geographic Information System (GIS) Specific 4- Type of user interface: Web Application Client/Server Internal Application External Application Public Private 5- Type of requested support: Assessment of existing applications Enhancement (update/upgrade) of existing applications Analysis for a new application New application Questionnaire for the Request for Assistance Page 2

Please complete as many items as you possibly can and return the filled questionnaire to us along with your official request for assistance letter.

3 Design of a new application Development of a new application Implementation of a new application Training on a new application On-site Support for a new application Hosting (if web application) Migration of an existing application Other: 6- Units/departments serviced by the proposed application Related Staff Information 7- Number of end users 8- Number of advanced IT users 9- Are users and IT staff for the proposed application available 10- Are users for the proposed application IT literate 11- Is the service/department or directorate of the requested application serviced by the existing IT department Application Related Information 12- Is the Application requested related to an existing application at the institution? Please explain: 13- Average number of requested application transactions per month Questionnaire for the Request for Assistance Page 3

IT staff for the proposed application available 10- Are users for the proposed application IT literate 11- Is the service/department or directorate of the requested application serviced by the

4 14- Other existing applications in the institution 15- Does the proposed application need to connect to other existing systems, please explain 16- Technologies available in the institution (Operating System, databases, etc ) Operating System : Databases: Messaging System: (Exchange, Lotus ) Internet Connectivity: (Connection type, Firewall, proxy ) 17- Is Hardware, Network and peripherals for the proposed system available Please list: Other 18- Do you consider the project: Urgent Required in the short run Required in the long run 19- General comments Questionnaire for the Request for Assistance Page 4

Internet Connectivity: (Connection type, Firewall, proxy ) 17- Is Hardware, Network and peripherals for the proposed system available Please list:

5 20- Kindly name the personnel in charge of following up on this project from your institution: Name Title Address Phone Questionnaire for the Request for Assistance Page 5

institution: Name Title Address Phone E-mail

6 Further Details depending on the type of the requested application. Kindly fill in the following related questions only if the type of the requested assistance is for an application of type Workflow (WF), Document Management System (DMS), or Geographical Information System (GIS) If type of the requested application (answer to question 3) is Workflow (WF): 21- How many concurrent users 22- How many view only users 23- Does the workflow have a clear and defined path? Please explain: If type of the requested application (answer to question 3) is Document Management System (DMS): 24- How many concurrent users 25- How many view only users 26- How many scanning and indexing users 27- Average number of pages per document 28- Average number of indexes per document 29- Type of documents: Electronic files Scanned paper documents, size Maps, size Photos, size Images, size Videos, size Other: Questionnaire for the Request for Assistance Page 6

System (GIS) If type of the requested application (answer to question 3) is Workflow (WF): 21- How many concurrent users 22- How many view only users 23- Does the workflow have a clear and defined

7 30- Department responsible for archiving documents 31- Frequency of access to archived documents Daily Weekly Monthly Bi-yearly Yearly 32- Most accessed types of attached documents If type of the requested application (answer to question 3) is Geographical Information System (GIS): 33- Do you have existing layers (are the layers you want clearly defined) Please explain: 34- What types of maps are needed: Agriculture Soil Water Other: Questionnaire for the Request for Assistance Page 7