Strategic Thinking for Sustainable Development
|
|
|
- Oscar Norman
- 10 years ago
- Views:
Transcription
1 Sustainable Development Sust. Dev. 18, (2010) Published online in Wiley InterScience ( Strategic Thinking for Sustainable Development Rupert J. Baumgartner 1 3 * and Jouni Korhonen 1,3, 1 Åbo Akademi University, Turku, Finland 2 University of Leoben, Austria 3 International Sustainable Development Research Society (ISDRS) ABSTRACT The idea of this editorial research article is to start making sense out of the seemingly limitless debate on the environmental dimension of sustainable development. We have evaluated a collection of international peer-reviewed papers. These contributions have been debated at the conferences of the International Sustainable Development Research Society (ISDRS). Our main research objective here is to consider the often posed question of why the progress made in sustainable development has been so slow and the work implemented so unsuccessful. We argue that one of the main explanations is that the approaches used in sustainable development are reductionist and often lead into problem shifting and problem displacement. To address the problem of reductionism, we propose what we call strategic thinking and its incorporation into sustainable development work in general. To open up this argument, we arrive at the discussion of three central dimensions of strategic thinking and the relevance of these dimensions when addressing reductionism. These dimensions are the strategy content, strategy process and strategy context. Copyright 2010 John Wiley & Sons, Ltd and ERP Environment. Keywords: sustainable development; reductionism; problem shifting; strategic sustainable development; strategy content; strategy process; strategy context Introduction: Research Objective ROOME (2001) PRESENTS ENVIRONMENTAL PROBLEMS AS METAPROBLEMS. METAPROBLEMS ARE COMPLEX PROBLEMS and constitute of a set of subproblems that are also complex problems. Solving a metaproblem requires subproblem solution on the micro-level of the system in question without simultaneously creating new problems in other micro-level subsystems or on meso and macro-levels. For this special issue, Strategic Thinking for Sustainable Development, we have gathered a collection of international peer-reviewed papers. Prior to publication, these papers have been debated at the conferences of the International Sustainable Development Research Society (ISDRS). Our main research objective here is to consider the often posed question of why the progress made in sustainable development has been so slow and work implemented so unsuccessful. We argue that one of the main explanations is that the approaches used in sustainable development are reductionist and often lead into problem shifting and problem displacement. To address the problem of reductionism, we propose what we call strategic thinking and its incorporation into sustainable * Correspondence to: Dr. Rupert J. Baumgartner, Åbo Akademi University, Turku, Finland. [email protected] The order is alphabetical. Contributions are equal. Copyright 2010 John Wiley & Sons, Ltd and ERP Environment
2 72 R. J. Baumgartner and J. Korhonen development work in general. To open up this argument, we arrive at the discussion of three central dimensions of strategic thinking derived from the mainstream of strategic management literature and the relevance of these dimensions when addressing the problem of reductionism. These dimensions are the strategy content, strategy process and strategy context. Problems and Shortcomings of Sustainable Development Problem Displacement, Problem Shifting and Reductionism It is amazing how little practical improvement has been achieved in sustainable development in the everyday functioning of various organizations, national, regional and international policies or within different communities. We argue that much could be achieved if all actors and designers of the diverse tools and instruments would pause for a while to (re)consider the basics and the fundamentals of what this work should be all about and what the overall direction of the work is. Management of a complex dynamic system includes many risks, e.g. developing actions and measures that are conflicting with each other and suboptimal in terms of the improvement of the system. Examples of work that is not strategic, i.e. work that does not serve the overall purpose of the work, are many in sustainable development projects. We argue that the main problem in all sustainable development work is what can be called reductionism, problem displacement or problem shifting in terms of space, time and knowledge transfer. The fact that the focus of all sustainable development work, society within a biosphere, is a complex and dynamic system has not been properly understood. This failure can be termed as reductionism (Huesemann, 2001). System-wide cause-and-effect chains are not considered. Isolated cause-and-effect chains between two system components are the focus of study, neglecting connections to other components. Reductionism leads to situations where existing problems are handled within a certain system while new problems are created elsewhere in this system or in its subsystems or in the future of the same system. Sustainable development is a global and long-term challenge. Carbon emissions, regardless of where they are emitted, contribute to climate change effects, which may pertain over many decades (Huesemann, 2001). Energy intensive industries can move from environmentally aware and legally binding locations to locations that are less environmentally aware and legally undeveloped. Until recently, environmental policies were defined based on environmental media. Air, land and waterborne emissions had their own distinct categories. Product-based policies have now replaced these policies that focused on production and on to the individual environmental media where emissions were detected. However, the system boundary problem still persists, e.g. countries, multinational companies or life cycles of products are all very challenging to monitor or to juristically or economically determine and govern in a balanced manner. Problem displacement and problem shifting occur in knowledge transfer, too. More and more new sustainability tools and instruments are developed that provide new information to the tool-user, a business leader or a policymaker. New acronyms such as MFA, SFA, LCA, MIPS, EFP, EMS etc. are presented. This creates confusion: Which tool is the best for my particular problem? (Robèrt et al., 2002). The question should be how to use these well developed tools and instruments/approaches in parallel and together, to serve as each other s complements in the course toward more sustainable global societies. Addressing Reductionism with Strategic Thinking Strategic management was established as an academic field, e.g. with such contributions as the publication of Schendel and Hofer (1979). Strategic management is still characterized through many different definitions (Nag et al., 2007). Nag et al. (2007) identified a consensus definition for strategic management based on an analysis of strategic management journals: The field of strategic management deals with the major intended and emergent initiatives taken by general managers on behalf of owners, involving utilization of resources, to enhance the
3 Strategic Thinking for Sustainable Development 73 performance of firms in their external environments (Nag et al., 2007). Strategy consists of three distinguishable dimensions, the strategy process, the strategy content and the strategy context. The starting point for every strategy is the question of purpose of the whole endeavor. This is the input for strategy activities. The dimension of strategy process is the way to develop the strategy, i.e. the throughput (the how, who and when of strategy). The strategy content is the output of the strategy, i.e. the result of strategy activities. Conditions surrounding strategy activities are the strategy context, which has an influence on the possibilities and restrictions of strategic activities. Strategy process, content and context are not different parts of strategy, but they are distinguishable dimensions (De Wit and Meyer, 2004). We shall later refer to these three interrelated and distinct dimensions of strategic sustainable development. When any work is performed in a strategic manner, all individual activities serve a common purpose, common for the whole set of the activities in this work. All actors and their actions contribute to a common vision, an overall goal. The actors and their activities do not go in different directions, nor are they competing. Two new approaches in the literature have the potential to bring strategic thinking into sustainable development. These approaches are helpful in preventing problem displacement and in designing future problems out of the system. The Framework for Strategic Sustainable Development (FSSD) was proposed by pioneering sustainability scientists (Robèrt et al., 2002). One of the most popular tools in the field of strategic management is the Balanced Scorecard (BSC) introduced by Kaplan and Norton (1992). The BSC has also been adjusted to sustainability (see later on in the paper). Addressing Problem Displacement with Strategic Thinking: FSSD FSSD addresses reductionism by outlining a five-level framework with which all sustainability approaches, activities and practical measures could be judged. All of the five levels in the framework must be considered together; the levels are complementary (yet distinct). The model has a clear definition of the system under consideration (Level 1) and an overall objective and vision to be pursued in the system (Level 2). The model includes strategic principles (Level 3), which guide efforts towards the objective, and practical actions and concrete measures to implement the strategy (Level 4). Indicators and metrics measure the success of the actions (Level 5). The success of practical measures and concrete actions (Level 4) is evaluated with indicators (Level 5) against the strategic principles (Level 3) and the overall objective and vision (Level 2) for their contribution to the system under focus (Level 1). 1 Addressing Problem Displacement with Strategic Thinking: SBSC Business practice has implemented the BSC concept widely and several case studies have showed the usefulness of the BSC for business strategy (for example Butler et al., 1997; Ahn, 2001). The concept has been developed into the Sustainability Balanced Scorecard (SBSC, Figge et al., 2002; Korhonen and Baumgartner, 2009). SBSC tackles problem displacement by dividing the strategy of the project, firm, organization or community into four perspectives. All the perspectives then serve a joint and shared strategic vision, an overall objective. Answering the Research Questions The strategic thinking we propose in this editorial research article could initiate the combining of social science theoretical and conceptual work to natural science tool, indicator, modeling and metrics work. Indeed, it seems that the gap between the social science type of understanding and natural science/engineering has been one of the main causes of fragmentation, reductionism and problem shifting in sustainable development. The practical 1 Since the FSSD theory is among the most often-cited texts in sustainable development research and since it is discussed in the other papers of this special issue, we shall not use space for longer definitions of the concept in this editorial research article.
4 74 R. J. Baumgartner and J. Korhonen tools and instruments have been designed in natural science/engineering while the theoretical and conceptual basis of sustainability has been developed in social sciences (Binder, 2007). Based on our conceptual and theoretical exploration, we answer our research objective in this section. We find that the complexity of the problem of unsustainable development has not been acknowledged. Individual problems are dealt with separately in isolation from other unsustainability problems. The systems context of sustainable development has not been properly taken into account. What we call strategic thinking seems to be missing from sustainable development work in general. We shall open up strategic thinking deriving from the mainstream of strategic management literature (De Wit and Meyer, 2004). Three dimensions of strategy are particularly helpful when addressing the problem of reductionism and problem shifting: strategy content, strategy process and strategy context. Strategy Content This dimension secures that the framework, approach or project in question contributes to sustainability. What is the substance and the added value in light of sustainable development? Reductionist thinking fails to properly consider this question as the problems and blind alleys described above illustrate. Focusing on strategy content means that one seeks to avoid these pitfalls; one is clear about the contribution attempted. The strategy content is the substance of the constructed framework, approach or project (that is constructed in the process dimension; see below). Strategy Process Strategy process outlines the way in which the entire strategy of the framework, approach or project in question is formulated and constructed to achieve the intended content and purpose. It is important to include all primary stakeholders, e.g. the managers, the tool developers or designers and the actors who implement the approach in practice. Primary stakeholders should all be aware of the expected outcome of the project and they should have a system understanding/awareness, not only understanding of their own subsystems or isolated system components. In reductionist approaches reflected upon above, there seems to be confusion about what actors should actually be included in the category of primary stakeholders. Similarly, system understanding and awareness of the main system in which the subsystem of certain individual actors is embedded is not properly taken into account in reductionist approaches. From system understanding it should follow that actors know how to act and when to act to contribute to the desired outcomes in the system under focus. Strategy Context The dimension of strategy context is about the perception of the secondary stakeholders. It is also important to acknowledge the overall environment of the work in question, which always includes the larger socio-economic environment, i.e. the cultural context, the political context, the regulatory context and the market context under which the work must be performed. Reductionist policies and strategies fail to thoroughly consider this socioeconomic context in which all policies and strategies are embedded. This leads into dead-ends and into suggestions that are not realistic or do not survive over the long term in societal development. Introducing the Papers in the Special Issue We believe that the four selected articles in this special issue, Strategic Thinking for Sustainable Development, of Sustainable Development, which are described below, serve our cause of bridging strategic thinking and sensemaking to sustainable development work in general. Baumgartner and Ebner discuss corporate sustainability strategies and propose a maturity level system. To do this, sustainability aspects relevant for corporate sustainability are identified and grouped into economic, ecological
5 Strategic Thinking for Sustainable Development 75 and social dimensions of corporate sustainability. Based on this, a four-level maturity system is developed, which is used to evaluate different types of corporate sustainability strategy. Gelbmann discusses strategic CSR in small and medium-sized enterprises. She focuses on the development of an Austrian CSR quality seal, which enables small and medium enterprises (SME) to communicate their sustainability performance effectively and is a visible sign for their stakeholders. This seal was devised to meet objections to the application of standardized CSR tools, especially in SMEs. Wikström differentiates, based on empirical studies, between three different approaches towards business sustainability. This paper explores tensions exhibited within the use of sustainability in relation to organizational activities such as strategic management and measurement or performance. The three different approaches identified are based on different standpoints; the author argues that this might result in misunderstandings and ambiguity. Finally, Dong and Burrit analyze benchmarking practices in the Australian Oil and Gas Industry. They examine the social and environmental disclosures against general and industry benchmarks for the quantity and quality of social and environmental reporting practice. We hope for responses to the argument of this editorial research article and to the message of the special issue as a whole. We encourage your responses for publication in Sustainable Development. References Ahn H Applying the balanced scorecard concept: an experience report. Long Range Planning 34: Binder C From material flow analysis to material flow management part I: social sciences modeling approaches coupled to MFA. Journal of Cleaner Production 15: Butler A, Letza SR, Neale B Linking the Balanced Scorecard to strategy. Long Range Planning 30: De Wit B, Meyer R Strategy: Process, Content, Context, 3rd edn. ITP Press: London. Figge F, Hahn T, Schaltegger S, Wagner M The sustainability balanced scorecard linking sustainability management to business strategy. Business Strategy and the Environment 11: Huesemann MH Can pollution problems be effectively solved by environmental science and technology? An analysis of critical limitations. Ecological Economics 37(2): Kaplan R, Norton D The Balanced Scorecard measures that drive performance. Harvard Business Review Jan. Feb.: Korhonen J, Baumgartner RJ The industrial ecosystem balanced scorecard. International Journal of Innovation and Sustainable Development 4(1): Nag R, Hambrick DC, Chen M-J What is strategic management, really? Inductive derivation of a consensus definition of the field. Strategic Management Journal 28: Robèrt K-H, Schmidt-Bleck B, Aloisi de Laderel J, Basile G, Jansen JL, Kuehr R, Price Thomas P, Suzuki M, Hawken P, Wackernagel M Strategic sustainable development selection, design and synergies of applied tools. Journal of Cleaner Production 10(3): Roome NJ Conceptualizing and studying the contribution of networks in environmental management and sustainable development. Business Strategy and the Environment 10(2): Schendel D, Hofer CW Strategic Management: a New View of Business Policy and Planning. Little Brown: Boston, MA.
Guidance for the financial sector: Scope 3 accounting and reporting of greenhouse gas emissions. Summary of Scoping Workshop
Guidance for the financial sector: Scope 3 accounting and reporting of greenhouse gas emissions Summary of Scoping Workshop Hosted by JPMorgan Chase, New York, February 25, 2013 Table of Contents Introduction...
MBA Dissertation Summary
MBA Dissertation Summary Barriers and Enablers to Environmental Sustainability Implementation in UK Business The purpose of the dissertation was to answer the following research question: What are the
The Adoption of Benchmarking Principles for Project Management Performance Improvement.
The Adoption of Benchmarking Principles for Project Management Performance Improvement. Ifeoluwa Ajelabi and Yinshang Tang Informatics Research Centre, Henley Business School, University of Reading, United
The Sustainability Balanced Scorecard as a Framework for Eco-efficiency Analysis
The Sustainability Balanced Scorecard as a Framework for Eco-efficiency Analysis Andreas Möller and Stefan Schaltegger Keywords eco-efficiency environmental information systems industrial ecology strategic
Organizational Strategies to Support Sustainability in the Construction Company
Organizational Strategies to Support Sustainability in the Construction Company Speakers: Lee, Kang Hee 1 ; Ahn, Yong Han 2 ; Jeon, Myunghwa 3 ; Suh, Min Jae 4 1 Andong National University, Andong, South
SCP Issues for Business and Industry
SCP Issues for Business and Industry Introduction Business and industry are key players in the SCP agenda. They are at the core of production and are also key organizational consumers. As the most important
Resource Oriented Service Ideation: Integrating S-D Logic with Service Design Techniques.
Resource Oriented Service Ideation: Integrating S-D Logic with Service Design Techniques. Masanao Takeyama 1, Kahoru Tsukui 1, Yoshitaka Shibata 2 [email protected] 1Keio University, Tokyo, Japan;
Heating, Refrigeration and Air Conditioning. Techniques Program Standard. The approved program standard for the
Heating, Refrigeration and Air Conditioning Techniques Program Standard The approved program standard for the Heating, Refrigeration and Air Conditioning Techniques program of instruction leading to an
Business Process Change and the Role of the Management Accountant
Butler University Digital Commons @ Butler University Scholarship and Professional Work - Business College of Business 1998 Business Process Change and the Role of the Management Accountant Sakthi Mahenthiran
Management White Paper What is a modern Balanced Scorecard?
Management White Paper What is a modern Balanced Scorecard? For more information please visit: www.ap-institute.com What is a modern Balanced Scorecard? By Bernard Marr Abstract: The Balanced Scorecard
Applying Integrated Risk Management Scenarios for Improving Enterprise Governance
Applying Integrated Risk Management Scenarios for Improving Enterprise Governance János Ivanyos Trusted Business Partners Ltd, Budapest, Hungary, [email protected] Abstract: The term of scenario is used
Managing Organizational Performance: Linking the Balanced Scorecard to a Process Improvement Technique Abstract: Introduction:
Managing Organizational Performance: Linking the Balanced Scorecard to a Process Improvement Technique William K. Hoehn, Ph.D. Raytheon Systems Company Tucson, Arizona Abstract: Numerous researchers have
Page 1. White Paper, December 2012 Gerry Conway. How IT-CMF can increase the Energy Efficiency of Data Centres
Page 1 White Paper, December 2012 Gerry Conway How IT-CMF can increase the Energy Efficiency of Data Centres Abstract Data centres and their management are under increasing pressure; to increase the efficiency
The Business Balanced Scorecard and Key Performance Indicators. The principles and approach to build
The Business Balanced Scorecard and Key Performance Indicators The principles and approach to build Some relevant quotes Business performance measurement is as necessary as the scorecard of sports What
The Strategic Management Maturity Model TM
The Strategic Management Maturity Model TM Many Institute clients ask a similar question as they work to improve their strategic management at their organizations: where do we stand compared with other
FINLCA Finnish platform on life cycle methods for supporting the strategic decision making of companies Starting points: FINLCA is funded by the funct
Introduction to Finnish Platform on Life Cycle Assessment, FINLCA Prof. Jyri Seppälä Finnish Environment Institute Finnish Society for Industrial Ecology conference 14.-15.12-2009, Turku FINLCA Finnish
Undergraduate Psychology Major Learning Goals and Outcomes i
Undergraduate Psychology Major Learning Goals and Outcomes i Goal 1: Knowledge Base of Psychology Demonstrate familiarity with the major concepts, theoretical perspectives, empirical findings, and historical
2014 EMAN Conference From Sustainability Reporting to Sustainability Management Control 27-28 March 2014 Rotterdam, The Netherlands
2014 EMAN Conference From Sustainability Reporting to Sustainability Management Control 27-28 March 2014 Rotterdam, The Netherlands Access to this paper is restricted to registered delegates of the EMAN
An Introduction to Sustainability Reporting. What Is Sustainability Reporting. White Paper: An Introduction to Sustainability Reporting
An Introduction to Sustainability Reporting There is a growing movement, worldwide, to not only be a more responsible corporate citizen, but to trade on that fact and Sustainability Reporting is the lynchpin
Development of Performance Management Systems Dmitry Isaev Business Analytics Department Higher School of Economics (HSE) Moscow, Russian Federation [email protected] Abstract In the paper basic principles
Bridging Micro and Macro Domains: Workforce Differentiation and Strategic Human Resource Management
Special Issue: Bridging Micro and Macro Domains Journal of Management Vol. 37 No. 2, March 2011 421-428 DOI: 10.1177/0149206310373400 The Author(s) 2011 Reprints and permission: http://www. sagepub.com/journalspermissions.nav
International Institute of Management
CEO Seminars Executive Action Learning Seminars CEO Club Executive Courses International Institute of Management Executive Education Courses Harvard Balanced Scorecard Review Med Jones International Institute
THE USE OF PERFORMANCE MEASURES IN SMALL TO MEDIUM ENTERPRISES (SMEs) AN EXPLORATORY STUDY
THE USE OF PERFORMANCE MEASURES IN SMALL TO MEDIUM ENTERPRISES (SMEs) AN EXPLORATORY STUDY Brendan Phillips, Thomas Tan Tsu Wee and Tekle Shanka Curtin Business School Keywords: SMEs, performance measures,
The Sustainability Balanced Scorecard
Theory and Application of a Tool for Value-Based Sustainability Management Frank Figge, Tobias Hahn, Stefan Schaltegger & Marcus Wagner 1 Center for Sustainability Management, University of Lueneburg,
Correlation between competency profile and course learning objectives for Full-time MBA
Correlation between competency and course for Full-time MBA Competency management in the Organizational Behavior and Leadership Managing Sustainable Corporations Accounting Marketing Economics Human Resource
The Use of UML Activity Diagrams and the i* Language in the Modeling of the Balanced Scorecard Implantation Process
The Use of UML Activity Diagrams and the i* Language in the Modeling of the Balanced Scorecard Implantation Process Mariela Haya, Xavier Franch and Enric Mayol Universitat Politècnica de Catalunya (UPC)
APPLICATION OF BALANCED SCORECARD IN PERFORMANCE MEASUREMENT AT ESSAR TELECOM KENYA LIMITED
APPLICATION OF BALANCED SCORECARD IN PERFORMANCE MEASUREMENT AT ESSAR TELECOM KENYA LIMITED By Stephen N.M Nzuve and Gabriel Nyaega School of Business, University of Nairobi. Abstract The Balanced Score
Since the 1990s, accountability in higher education has
The Balanced Scorecard Beyond Reports and Rankings More commonly used in the commercial sector, this approach to strategic assessment can be adapted to higher education. by Alice C. Stewart and Julie Carpenter-Hubin
LEARNING OUTCOMES FOR THE PSYCHOLOGY MAJOR
LEARNING OUTCOMES FOR THE PSYCHOLOGY MAJOR Goal 1. Knowledge Base of Psychology Demonstrate familiarity with the major concepts, theoretical perspectives, empirical findings, and historical trends in psychology.
12 A framework for knowledge management
365 12 A framework for knowledge management As those who work in organizations know, organizations are not homogenous entities where grand theoretical systems are easily put in place. Change is difficult.
Balanced Scorecard: linking strategic planning to measurement and communication Gulcin Cribb and Chris Hogan Bond University, Australia
Balanced Scorecard: linking strategic planning to measurement and communication Gulcin Cribb and Chris Hogan Bond University, Australia Abstract This paper discusses issues and strategies in implementing
Resource efficiency. United Nations Environment Programme
Resource efficiency United Nations Environment Programme An overview Economic growth and social development cannot be sustained with our current consumption and production patterns. Globally, we are extracting
STRATEGIC INTELLIGENCE WITH BI COMPETENCY CENTER. Student Rodica Maria BOGZA, Ph.D. The Bucharest Academy of Economic Studies
STRATEGIC INTELLIGENCE WITH BI COMPETENCY CENTER Student Rodica Maria BOGZA, Ph.D. The Bucharest Academy of Economic Studies ABSTRACT The paper is about the strategic impact of BI, the necessity for BI
A Virtual Chain Performance Model for Small Companies
Universal Journal of Industrial and Business Management 2(3): 75-79, 2014 DOI: 10.13189/ujibm.2014.020303 http://www.hrpub.org A Virtual Chain Performance Model for Small Companies Armand St-Pierre Department
Journal of Asian Scientific Research, 2014, 4(10): 590-596. Journal of Asian Scientific Research
Journal of Asian Scientific Research journal homepage: http://www.aessweb.com/journals/5003 DEVELOPMENT IN CORPORATE SUSTAINABILITY: THE GREEN SUPPLY CHAIN MANAGEMENT PERSPECTIVE AND CHALLENGES Solomon,
International Journal of Business and Social Science Vol. 3 No. 24 [Special Issue December 2012]
International Journal of Business and Social Science Vol. 3 No. 24 [Special Issue December 2012] The Impact of Electronic Human Resource Management on Organization's Market Share: An Empirical Study on
International Management Journals
International Management Journals www.managementjournals.com International Journal of Applied Strategic Management Volume 2 Issue 2 Special Edition Driving Strategy with Quality: A Useful Insight Strategic
Goal-based Leadership Introducing a new strategic management approach
Goal-based Leadership Introducing a new strategic management approach Why are so many goals not relevant for the organization? A Fortune cover story Why CEO s fail discussed the difficulties of organizations
Company-level Problems in the Introduction of CRM Systems at Hungarian SMES
Proceedings of FIKUSZ 15 Symposium for Young Researchers, 2015, 143-152 pp The Author(s). Conference Proceedings compilation Obuda University Keleti Faculty of Business and Management 2015. Published by
Goal-based Leadership Introducing an efficient management approach
Goal-based Leadership Introducing an efficient management approach Why are so many goals not relevant for the organization? Is it because goals are often cascaded (pushed) by top management? Or is it management
ENERGY DECISION-MAKING: THE TURKISH CASE HAKAN AKBULUT. Dr Hakan Akbulut is Counsellor at the Permanent Delegation of Turkey to the OECD.
ENERGY DECISION-MAKING: THE TURKISH CASE HAKAN AKBULUT Dr Hakan Akbulut is Counsellor at the Permanent Delegation of Turkey to the OECD. The common denominator of most decision-making analyses is the notion
The Balanced Scorecard. Background Discussion
The Balanced Scorecard Background Discussion Contents History and Evolution Important Business Drivers Key Concepts Case Studies & Success Stories 1 Business Intelligence (BI) and Knowledge Management
Evaluation Framework for an ERP System using Balanced Scorecard Approach
Evaluation Framework for an ERP System using Balanced Scorecard Approach SUDHANSHU JOSHI Faculty Member- Applied Finance & IS +91-9997410336,[email protected] Gurukul Kangri University, Haridwar
Proceedings of the 34th Hawaii International Conference on System Sciences - 2001
Aligning Business and Information Technology through the Balanced Scorecard at a Major Canadian Financial Group: its Status Measured with an IT BSC Maturity Model Wim Van Grembergen University of Antwerp
Harmful substances and hazardous waste
Harmful substances and hazardous waste United Nations Environment Programme An overview Chemicals are an integral part of everyday life. There are over 100,000 different substances in use today. They play
Sustainability Accounting, What it is and is not
Sustainability Accounting, What it is and is not Ali Khozein Department of Accounting, Aliabad Katoul Branch, Islamic Azad University, Aliabad Katoul, Iran. [email protected] Abstract- Sustainability Accounting
Using Leading Indicators to Drive Sustainability Performance. Responding to changing circumstances and improving future performance
QUALITY TOOLBOX Using Leading Indicators to Drive Sustainability Performance Companies tend to report their sustainability results (both internally and externally) with the idea that these measurements
Dashboards and Scorecards
Measuring Organizational Performance Reid A. Zimmerman, PhD, CFRE Dashboards and Scorecards The Best and Worst Dashboards or Scorecards What should they do? Why are they useful? Reid A. Zimmerman, PhD,
Workshop on Strategic Plan for Implementation of Quality Culture within Higher Learning Institutions in East Africa
Workshop on Strategic Plan for Implementation of Quality Culture within Higher Learning Institutions in East Africa January 21-22, 2010 General Strategic Planning Joseph A. Kuzilwa Module Objectives The
BENCHMARKING IN THE SOUTH AFRICAN EDI CONTEXT
BENCHMARKING IN THE SOUTH AFRICAN EDI CONTEXT Author and Presenter: Dr. W. J de Beer PhD; MBA; GCC Electrical; GCC Mechanical Chief Operations Officer EDI Holdings Co-authors: Mr. N Waters BA; B Ed; M
G u i d e l i n e s f o r K12 Global C l i m a t e Change Education
G u i d e l i n e s f o r K12 Global C l i m a t e Change Education Adapted by: by the National Wildlife Federation from the Environmental Education Guidelines for Excellence of the North American Association
Social Metrics in Investing: The Future Depends on Financial Outperformance and Leadership
Community Development INVESTMENT REVIEW 59 Social Metrics in Investing: The Future Depends on Financial Outperformance and Leadership Introduction Allison Duncan, Amplifier Strategies Georgette Wong, Take
Measuring IT Governance Maturity Evidences from using regulation framework in the Republic Croatia
Measuring IT Governance Maturity Evidences from using regulation framework in the Republic Croatia MARIO SPREMIĆ, Ph.D., CGEIT, Full Professor Faculty of Economics and Business Zagreb, University of Zagreb
Creating a Strategy-Focused Organization
Creating a Strategy-Focused Organization Werner Bruggeman Valerie Decoene Geert Scheipers In recent years, organizations have sought to develop more comprehensive performance measurement systems to provide
Implementing the Balanced Scorecard Checklist 154
Implementing the Balanced Scorecard Checklist 154 Introduction Traditionally, managers have used a series of indicators to measure how well their organisations are performing. These measures relate essentially
Call for Expression of Interest Consultant
Assessing the way forward for Eco-Industrial Parks The United Nations Environment Programme (UNEP) is looking for a consultant to carry out an analytical baseline study of past and existing technical approaches
GLOBAL ALLIANCE FOR CLIMATE-SMART AGRICULTURE (GACSA)
GLOBAL ALLIANCE FOR CLIMATE-SMART AGRICULTURE (GACSA) FRAMEWORK DOCUMENT Version 01 :: 1 September 2014 I Vision 1. In today s world there is enough food produced for all to be well-fed, but one person
An integrated approach for TQM implementation in SMEs
An integrated approach for TQM implementation in SMEs Zulema Lopes Pereira ([email protected]), Faculty of Science and Technology, Universidade Nova de Lisboa, Portugal Leonilde Marques Pedroso ([email protected]),
The Balanced Scorecard and Corporate Social Responsibility: Aligning Values for Profit
Balanced Scorecard and CSR -------------------------------------------------------------- This story was printed from News, located at http://www.greenbiz.com/news/. --------------------------------------------------------------
Designing a Data Governance Framework to Enable and Influence IQ Strategy
Designing a Data Governance Framework to Enable and Influence IQ Strategy Elizabeth M. Pierce University of Arkansas at Little Rock PG 135 Overview of Corporate and Key Asset Governance (Reproduced from
The GRI G4 Exposure Draft: What might it mean for corporate sustainability reporting?
CLIMATE CHANGE & SUSTAINABILITY KPMG International The GRI G4 Exposure Draft: What might it mean for corporate sustainability reporting? Alongside an increased focus on value chain and materiality, the
The Business School Strategy: Continuous Improvement by Implementing the Balanced Scorecard
The Business School Strategy: Continuous Improvement by Implementing the Balanced Scorecard Abstract Charles J. Pineno Shenandoah University [email protected] The strategic goal of accreditation by AACSB
Social Return on Investment (SROI)
Social Return on Investment (SROI) Measuring your wider impact helps you understand and promote your real value. nef consulting realises the consultancy potential of nef s (new economics foundation) twenty-year
BALANCED SCORECARD AS A STRATEGIC TOOL FOR MANAGEMENT OF PUBLIC ADMINISTRATION Peter Skotnický 1
BALANCED SCORECARD AS A STRATEGIC TOOL FOR MANAGEMENT OF PUBLIC ADMINISTRATION Peter Skotnický 1 Abstract: Balanced Scorecard is one of the modern methods of management currently being applied mainly by
Group Membership Salience and the Ethical Aspects of. Globally Integrated Marketing Communications
Group Membership Salience and the Ethical Aspects of Globally Integrated Marketing Communications Andreas F. Grein Stephen J. Gould Zicklin School of Business Baruch College, the City University of New
Hoshi Kanri and Balanced Scorecard
Hoshi Kanri and Balanced Scorecard Introduction The term Strategic Planning became popular in the late 1960 s and early 1970 s as the method organizations used to transform themselves in order to meet
Comparison Between Joint Commission Standards, Malcolm Baldrige National Quality Award Criteria, and Magnet Recognition Program Components
Comparison Between Joint Commission Standards, Malcolm Baldrige National Quality Award Criteria, and Magnet Recognition Program Components The Joint Commission accreditation standards, the National Institute
Procurement Programmes & Projects P3M3 v2.1 Self-Assessment Instructions and Questionnaire. P3M3 Project Management Self-Assessment
Procurement Programmes & Projects P3M3 v2.1 Self-Assessment Instructions and Questionnaire P3M3 Project Management Self-Assessment Contents Introduction 3 User Guidance 4 P3M3 Self-Assessment Questionnaire
Business Environmental Soundness and Green Supply Chain Management
Business Environmental Soundness and Green Supply Chain Management Prepared by: Professor Paul Cousins [email protected] 0161 306 3459 Laura Pocknell Research Associate Manchester Business School
Knowledge Management Systems and their Impact on Knowledge-Intensive Business Processes
Knowledge Management Systems and their Impact on Knowledge-Intensive Business Processes José Antonio Robles-Flores Doctoral Program in Information Systems W.P. Carey School of Business Arizona State University
Why is the Governance of Business Intelligence so Difficult? Mark Peco, CBIP [email protected]
Why is the Governance of Business Intelligence so Difficult? Mark Peco, CBIP [email protected] Seminar Introduction A Quick Answer Unclear Expectations Trust and Confidence Narrow Thinking Politics
THE INTERNATIONAL JOURNAL OF BUSINESS & MANAGEMENT
THE INTERNATIONAL JOURNAL OF BUSINESS & MANAGEMENT Performance Management Model for SMEs Rusaneanu Alexandra Ph.D. Student, Faculty of Cybernetics, Statistics and Economic Informatics, Bucharest University
Strategic Planning of Information Technology and Its Application in Organization
Strategic Planning of Information Technology and Its Application in Organization Taghi Mousapour, Misagh Atef Zafarmand, Ali Atayi, Seyed Gholamreza Aleyasin, Arash Saadat, & Jalil Emami M.A. Student of
BPM Methodologies: Turning the Land of Confusion into Solutions for your BPM Initiatives. Alan Ramias Partner PERFORMANCE DESIGN LAB
BPM Methodologies: Turning the Land of Confusion into Solutions for your BPM Initiatives Alan Ramias Partner PERFORMANCE DESIGN LAB The Uses of BPM Methodology To define/describe processes To improve processes
P3M3 Portfolio Management Self-Assessment
Procurement Programmes & Projects P3M3 v2.1 Self-Assessment Instructions and Questionnaire P3M3 Portfolio Management Self-Assessment P3M3 is a registered trade mark of AXELOS Limited Contents Introduction
Business Modeling with UML
Business Modeling with UML Hans-Erik Eriksson and Magnus Penker, Open Training Hans-Erik In order to keep up and be competitive, all companies Ericsson is and enterprises must assess the quality of their
FRAMEWORK OF CHANGE MANAGEMENT
FRAMEWORK OF CHANGE MANAGEMENT Andrea MATKÓ 1, Krisztina DAJNOKI 2, Zsolt BAKSI 3, Tímea TAKÁCS 4 1 University of Debrecen, Hungary, [email protected] 2 University of Debrecen, Hungary, [email protected]
HOW CORPORATE CULTURE AFFECTS PERFORMANCE MANAGEMENT
HOW CORPORATE CULTURE AFFECTS PERFORMANCE MANAGEMENT By Raef Lawson, CMA, CPA, CFA; Toby Hatch; and Denis Desroches Every progressive organization needs a management system that enables it to formulate
CDP7 and OneReport Comparison
24 27 47 KEY Matches data requested within Related to data requested within Not found in and Comparison # 1.1 2.1 3.1 4.1 5.1 6.1 Regulatory Risk Physical Risk General Risk Regulatory Physical General
Effect of Information Technology Outsourcing on the Performance of Banks in Kenya: Application of the Balanced Scorecard Purpose:
IOSR Journal of Business and Management (IOSR-JBM) e-issn: 2278-487X, p-issn: 2319-7668. Volume 17, Issue 3.Ver. II (Mar. 2015), PP 83-89 www.iosrjournals.org Effect of Information Technology Outsourcing
A clean energy solution from cradle to grave
Environmental Product Declaration A clean energy solution from cradle to grave Offshore wind power plant employing SWT-6.0-154 siemens.com / wind 2 Assessing the performance of a wind power plant The environmental
Human Resource Information System Contributes to the Management of Competence and Knowledge
11th International Conference on Human Resource Development Research and Practice across Europe, June 2 4, 2010, Pecs, Hungary Human Resource Information System Contributes to the Management of Competence
Anatomy of an Enterprise Software Delivery Project
Chapter 2 Anatomy of an Enterprise Software Delivery Project Chapter Summary I present an example of a typical enterprise software delivery project. I examine its key characteristics and analyze specific
EXECUTIVE SUMMARY 30 FINDINGS, 10 IMMEDIATE ACTIONS AND 10 LONG-TERM BUILDING BLOCKS
EXECUTIVE SUMMARY 30 FINDINGS, 10 IMMEDIATE ACTIONS AND 10 LONG-TERM BUILDING BLOCKS Extract from: Sami Andoura and Jean-Arnold Vinois, From the European Energy Community to the Energy Union. A policy
