EUCIP Model and Related Services Frank Mockler Programme Development Manager, ECDL Foundation. Placeholder for licensee logo
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1 EUCIP Model and Related Services Frank Mockler Programme Development Manager, ECDL Foundation
2 EUCIP What is it for? How is it structured? What are its benefits? More than just a group of related certifications
3 The goals of EUCIP To define an industry-driven standard for Informatics Professionals. To meet the demands of the increasing requirement for ICT professionals across Europe. To contribute to closing the ICT skills gap in Europe. To offer a vehicle for life-long learning and competency enhancement for the ICT profession.
4 EUCIP Products EUCIP covers a broad range of ICT knowledge central to all ICT practitioners. EUCIP offers a solid grounding in the key areas of ICT and acts as an ideal qualification for a range of ICT jobs across all sectors. EUCIP provides a framework for demonstrating academic achievement and professional experience related to job profile. The EUCIP Profile certifications covers three main areas: Plan The Use and Management of Information Systems Build Acquisition, development and implementation of IS Operate Operations and Support of Information Systems
5 EUCIP Progression Options
6 The benefits of EUCIP ICT Vendor Independent. European Qualification sponsored and guaranteed by ECDL Foundation and CEPIS (Council of European Professional Informatics Societies). Flexibility - flexible delivery and examination approach. Means of achieving professional recognition. Breadth of applicability.
7 EUCIP Core The Core level provides students with a solid foundation for all types of IT related work. It gives a broad knowledge of the fundamental aspects of IT. EUCIP Core is divided into three Knowledge Areas: Plan The Use and Management of Information Systems Build Acquisition, development and implementation of IS Operate Operations and Support of Information Systems Typically study hours are required to complete the Core Certification. The candidate is assessed in a one hour exam on each Knowledge Area and must achieve 60% in all 3 examinations. Approximately 6000 candidates to date
8 EUCIP Professional EUCIP Professional allows Candidates to specialise in a particular role through further certification. The main goal of the EUCIP Professional level is to provide Candidates with: A choice of different EUCIP job profiles within ICT for Certification ( EUCIP Elective Profiles ). A choice of accredited learning elements ( EUCIP Elective Modules ). A professional qualification that recognises that the Candidate can act effectively and consistently in their role. An approach that allows progression to a recognised EUCIP Professional certification.
9 EUCIP Professional Certification Process Overview : 1 2 Candidate chooses a profile Candidate completes detailed portfolio 3 Candidate completes EUCIP Core certification 4 5 Candidate submits preliminary application Examination Board conducts an oral examination with the Candidate 6 EUCIP Professional Certificate awarded
10 EUCIP Professional Certification Model: Candidate chooses one of the 21 EUCIP Professional Profiles to pursue Candidate defines a personal Portfolio to document competences acquired through university, professional courses and/or work experience. The evaluation method is based on a credit system which assigns varying amounts of points to the diverse elements (courses, certifications, etc.) composing an individual s portfolio. Among professional courses recognised by EUCIP, special attention is given to courses which allow Candidates to achieve certifications from IT vendors, such as Microsoft, Oracle, SUN, Cisco, IBM, SAP, etc. Following evaluation of a Candidate s portfolio, the examining board summons the Candidate for a final discussion.
11 EUCIP Professional EUCIP Professional Profile Specifications Plan Build Operate IS Manager IT Systems Architect X-Systems Engineer IS Auditor Information Systems Analyst Telecommunications Architect Enterprise Solutions Consultant Business Analyst Logistics & Automation Consultant Sales and Application Consultant Web & Multimedia Master Systems Integration & Testing Engineer Software Developer Database Manager Security Adviser Network Manager Data Centre & Configuration Manager Help Desk Supervisor Client Manager IS Project Manager IT Trainer
12 The portfolio of 21+1 EUCIP Elective Profiles, competence based IS Manager Client Manager IS Auditor Sales & Application Cons. Enterprise Sol. Cons. Logistics & Autom. Cons. IT Trainer Help Desk Supervisor X-Systems Engineer IT Administrator Data Ctr. Configur. Mgr. Network Manager Database Manager Service Support Specialists Operational Managers Security Adviser IT Business Managers & Professionals Operate Plan Technical Advisers Solution Consultants Build TLC Architect e-business & Innovation Agents Software Designers Business Analyst IS Project Manager IS Analyst Software Developer Systems Int.&Testing Eng. Web & Multimedia Master IT Systems Architect
13 Univ. Inform. Systems IT Adm. 6. NWDs Univ. IT Sec. IT Adm. 1. HW Portfolio work experience IT Adm. 5. Sec. ISEB IT service managmt Cisco CCNA3 + CCNA4 MS Win Server Security Example: Information Systems Analyst Profile Candidate gathers EUCIP Points by completing accredited modules from university modules, vendor certifications, vendor-independent/neutral certification bodies Univ. Telecom. Networks Univ. Operat. Systems IT Adm. 2. OS IT Adm. 4. NWEU IT Adm. 3. NWSv Cisco CCNA1 + CCNA2 MS Win XP Pr. MS Win Server Network MS Win Server 2003 Sun RHCE Red Hat Linux Eng. Sun RHCT Red Hat Linux Tech PLAN The use and management of information systems BUILD Acquisition, development and implementation of information systems OPERATE Operations and support of information systems Building a EUCIP Professional Network Manager Certification
14 EUCIP IT Administrator IT Administrator certifies practical and theoretical knowledge of computer technicians/specialists. The programme is aimed at: Small to medium-sized companies/educational Institutes that require inhouse expertise in IT. Individuals who wish to broaden IT knowledge and be able to administer systems and networks. The Syllabus consists of the following five modules: PC Hardware, Operating Systems, Local Area Network & Network Services, Expert Network Use, Security CISCO IT Essentials 1 maps to first three modules.
15 EUCIP IT Administrator Testing: The tests are conducted using multiple choice theory questions. Modules 2 5 also include practical exercises to be conducted on a live system. The pass mark in Module 1 is 60% and in Modules 2 5 the pass mark is 70%. The Candidate has 90 minutes to complete the Module 1 exam. In Modules 2 5 the Candidate has 60 minutes to complete the theoretical questions and 60 minutes to complete the practical exercises.
16 Developing EUCIP Services Add value by defining and proposing services related to the EUCIP Programme Focus on ICT demand side organisations ICT supply side companies How do we provide tools and methodologies to assess and tune ICT competencies and manage specialised resources? Potential offered by EUCIP as a standard and reference scheme
17 Specific EUCIP Based Services Services focused on the individual Develop and update competencies through life-long learning Enhance Professional Career (Italy) Services focused on organisations (public and private): outputs are focused on addressing management of ICT Specialized Resources Competences and Professionals Profiles Assessment and Gap Analysis (Italy and Norway) Design Training paths for ICT specialists to improve competence level and/or professional certification (Italy) Monitor training project results (Italy) Qualify ICT specialists offered by outsourcers (Italy) Support ICT specialist recruitment (Italy)
18 EUCIP and Professionalism Due to its origins and vendor-independence EUCIP sits well with goal of ICT professionalism. Acts as a strong component in validating a professional s mastery of the body of knowledge in the ICT domain Provides a reference framework for the development and delivery of high-quality services by ICT professionals Provides a structure for interpreting the complex ICT certification domain Operated by computer societies as a tool driving professionalism
19 Thank you Further information available at CEPIS Upgrade monograph on EUCIP
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JOB DESCRIPTION Job Details Post: ICT Helpdesk Technician Grade: Pay Scale Range Point 12-17 Responsible to: Responsible for: Key Purpose: ICT Services Manager None To provide 1 st and 2 nd line support
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