Presenta(on How Business Intelligence can help to address current NHS challenges Chris Knowles, Oracle Corpora2on, Principal Sales Consultant

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1 Presenta(on How Business Intelligence can help to address current NHS challenges Chris Knowles, Oracle Corpora2on, Principal Sales Consultant

2 Challenges Facing the NHS A BI Perspec(ve

3 Challenges Facing the NHS A BI Perspec(ve

4 Challenges Facing the NHS A BI Perspec(ve

5 Challenges Facing the NHS A BI Perspec(ve Source Sco)sh NHS HR Survey 2006

6 Challenges Facing the NHS A BI Perspec(ve

7 We re not star(ng from zero A lot has been done already Excellence Cost Quality Speed OPERATIONAL EXCELLENCE Time

8 But the difficult ques(ons are s(ll hard to answer Where can I save money without damaging quality of delivered care? How can I deliver cost effec(ve services & ensure strong governance & transparency? How can I free up my high- value staff to do value adding ac(vi(es? Which clinical areas and pa(ent groups present the greatest cost risk over the next 5 years? How can I promote informed decision making and encourage a self- service approach?

9 The need for accurate and (mely analy(cs has never been greater Rapid Change supported by informed decision making is clearly required buy upon what can such decisions be based? BeRer and more ac(onable informa(on is needed to allow managers and clinicians to make the right choices There is an urgent need for more advanced management informa(on to enable planning and scenario calcula(on

10 Oracle s Vision for Business Applica(ons Combine Operational & Management Excellence Excellence Insight Agility Alignment MANAGEMENT EXCELLENCE Cost Quality Speed OPERATIONAL EXCELLENCE Time

11 Analy(cs is the key In high-performing organisations 70% Have significant decision- support/ analymcal capabilimes 40% Value AnalyMcal Insights to a very large extent 60% 35% 50% 30% 40% 30% 20% 10% 0% 23% 65% 25% 20% 15% 10% 5% 0% 8% 36% Low Performers High Performers Low Performers High Performers One of the strongest and most consistent differences between low- and high- performance businesses is their a)tude toward, and applicamons of, analymcs Tom Davenport, Harvard Business Review Source: Accenture and Tom Davenport research

12 But it s not easy Many organisations are struggling with the basics! Copyright 2009, Oracle and/or its affiliates. All rights reserved.

13 Most organisa(ons have the focus wrong Spend Less time on data, more time on analysis AcMviMes of highest business value Present Analyse Effort Spent Access Discover Present Analyse AcMviMes of highest business value Store Access Discover Capture Store Capture Current Future Time

14 So where do I Start? Focus on areas of highest impact Capability Gap Begin deploying recommendamons that enable the biggest gaps to be closed between the current state and the desired state of business capability, i.e. current vs. desired ability to efficiently and effecmvely perform against business goals Value / Impact Begin deploying recommendamons that show the highest financial impact (business benefit) vs required investments Dependencies Begin deploying recommendamons that have limited dependencies on other systems, processes or data sources Building Block Begin deploying recommendamons that provide the foundamon (or are pre- requisites) for inimamves that follow Ease of Deployment Begin deploying recommendamons that have the least overall impact of change on the organisamon. Manage change effecmvely. 14

15 What if you had...? The Art of the Possible...

16 What if you had...? Automated Financial Reporting, distributed via online dashboards, with drill to detail?

17 What if you had...? Up-to-date Procurement Spend information, at the push of a button?

18 What if you had...? Accurate HR information, integrated with your Financial data?

19 What if you had...? A platform to build on to deliver wider clinical reporting

20 But how...? Building BI solutions is expensive, time-consuming & risky

21 Oracle s Prebuilt AnalyMc SoluMon World-class technology plus pre-built analytics content MULTI- CHANNEL INFORMATION ACCESS Dashboards Reporting & Publishing Ad-hoc Analysis MS Office Integration Detect & Alert Scorecards Mobile Spatial PREBUILT ANALYTIC ANALYTIC APPLICATIONS? ERP AnalyMcs CRM AnalyMcs Industry AnalyMcs Strategy Management Financial Close Management Planning & BudgeMng Cost Management COMMON BUSINESS INFORMATION MODEL Depts Time Accounts Budgets Balances Pa(ents Employees Suppliers Episodes Contracts etc Packaged ApplicaMons In- house ApplicaMons Data Warehouse Data Mart OLAP Cubes Excel XML Business Process

22 Buy vs. Build Deliver Benefits Quicker & for Less Build from Scratch with TradiMonal BI Tools Oracle BI ApplicaMons Training / Roll- out Define Metrics & Dashboards Faster deployment Lower TCO Assured business value Back- end ETL and Mapping DW Design Quarters or Years Training / Rollout Define Metrics & Dashboards Back- end ETL and Mapping DW Design Weeks or Months Easy to use, easy to adapt Role- based dashboards and thousands of pre- defined metrics Prebuilt DW design, adapts to your EDW Prebuilt Business Adapters for Oracle, PeopleSoe, Siebel, SAP, others Source: Patricia Seybold Research, Merrill Lynch, Oracle Analysis

23 Summary The NHS is facing unprecedented challenges Rapid Change supported by informed decision making is essen(al BI systems can provide berer and more ac(onable informa(on to allow managers and clinicians to make the right choices Prebuilt, extensible analy(c applica(ons are the answer to rapid delivery of benefits 23

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