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1 Version 1.0

2 2 Remote Desktop Manager Server (Version 1.0) Table of Contents Foreword Part I Getting Started What is... Remote Desktop Manager Server? 4 2 Features System... Requirements 6 Part II Management 8 1 Remote... Desktop Manager Server Console 8 2 Web Client Authentication User Management Security... Group Management 13 6 Role Management Part III Installation 19 1 Installing... Remote Desktop Manager Server 19 2 Upgrade... Remote Desktop Manager Server 25 Part IV How To 28 1 Configure... Client Data Source 28 2 Configure... Microsoft SQL Server 28 3 Configure... SSL 29 Part V FAQ (Frequently Asked Questions) 35 Part VI Technical Support 37 Part VII Follow Us 39 Index 0

3 Getting Started Part I

4 4 Remote Desktop Manager Server (Version 1.0) 1 Getting Started 1.1 What is Remote Desktop Manager Server? Description Remote Desktop Manager Server is a self-hosted repository for storing and sharing remote connections, virtual machines and sensitive information. Used in combination with the Remote Desktop Manager Client, it extends its capabilities to create an Enterprise wide high-end data store. To learn more about our other products and their differences, consult this document here. Highlights High-end security server for your company Share your sessions with multiple users Can be deployed online or internally Support Windows authentication and Active Directory group management Client and server side caching optimization Includes Remote Desktop Manager Enterprise client (global license) 100% compatible with the SQL Server data source Free 30 days trial Web Interface

5 Getting Started Rem ote Desktop Manager Server w eb login page 1.2 Features Features Maximum session count Database connection Descriptions Unlimited Behind server Caching Server caching Client-side caching X X Multi-user suppport X Windows authentication (Active Directory) X Group integration (Active Directory) X Security management Built-in Database user support Security group Role management Per session security access (view, edit, delete) Custom database encryption with pass phrase Per user setting / credential custom values Per machine setting / credential custom values Connection logs X X X X X X X X 5

6 6 Remote Desktop Manager Server (Version 1.0) Session document attachments: Word, Excel, PDF, Visio... Includes a Remote Desktop Manager client license 1.3 X Global System Requirements Minimum Requirements Windows 7, Windows Vista, Windows Server 2008 Microsoft.NET Framework MHz processor 512MB RAM 1024 x 768 screen resolution 500+ MB hard drive space Softwares Microsoft SQL Server 2008/2012 (Express edition is supported) IIS 7.0 or better

7 Management Part II

8 8 Remote Desktop Manager Server (Version 1.0) 2 Management 2.1 Remote Desktop Manager Server Console Console 1. Run Remote Desktop Manager using "Run as Administrator" 2. Tools -> Remote Desktop Manager Server Console Menu Rem ote Desktop Manager Server Console Actions New Modify Delete Upgrade

9 Management Manage Users Manage Groups Manage Roles View web client 2.2 Web Client Remote Desktop Manager Web Client Start web client and login Web client View/Modify Sessions 9

10 10 Remote Desktop Manager Server (Version 1.0) View /Modify sessions View/Modify Users View /Modify users View/Modify Security Groups View /Modify security groups

11 Management 11 View/Modify Account View /Modify account 2.3 Authentication Remote Desktop Manager Server supports multiple authentication modes. Authenticate with built-in user The ASP.NET membership framework is used to authenticate the user with its hashed password in the database. Authenticate with domain user The domain is used to authenticate the user. The domain authentication is the most secure, flexible and easiest to manage. No need to sync users between the domain and Remote Desktop Manager Server. On first use of the Remote Desktop Manager Server data source the user will be created and be given access rights according their role in the organization as defined on the domain. Make sure you configure appropriate rights to your domain roles in Remote Desktop Manager Server. Authenticate with local machine user The application allows a local user to be authenticated unto the server.

12 Remote Desktop Manager Server (Version 1.0) User Management Description With the Remote Desktop Manager data source, you can create users and give them security access. You must be administrator of the database to create users and assign rights. The user administration is available from the menu in File > Administration->Users or from the Remote Desktop Manager Console when executed locally on the server. Edit the data source users Adding a User If you wish, you can create a user linked to a domain or a built-in user. Domain user are created automcatically the first time the log-on. They don't have any rights except what is public.

13 Management 13 User dialog The integrate security is used to use a domain user. Linking a Security Group to a User In the user dialog, you can check or uncheck any groups. A user with administrator rights has access to all of the configured sessions from all groups. Linking a Role to a User Role are assigned when the user is authenticated from the Domain. 2.5 Security Group Management Description Security Groups are used to classify sessions and restrict access to certain users. There is no direct relationship between Active Directory and Security Groups. By default, every session is created without security groups, and is visible to all connected users. You can give access to a group for a user or a role.

14 14 Remote Desktop Manager Server (Version 1.0) Steps: Create the security groups Assign the security group to the session Create the required users Link the security group to a user Notes: All sessions without security groups are considered public. Creating Security Groups Security groups are created from the menu in File > Administration->Security Groups. Edit the data source security groups Enter a name and a description for the security group. The name must be unique Security group dialog

15 Management 15 Assigning a Security Group to a Session Security groups can be assigned to sessions using the session's property window. Each session can only have one security group assigned. Session configuration - security group 2.6 Role Management Description Role management is only available when the Domain authentication is enable. This allow the server to link an Active Directory group to a role in RDMS. All the role settings are applied to the user. Edit the data source roles Roles can be edited from the Remote Desktop Manager Console locally on the server or from a remote data source by using the menu File->Administration->Roles

16 16 Remote Desktop Manager Server (Version 1.0) Role editor dialog When adding a new role, make sure to include the domain and the exact Active Directory name separated by slash. For example: TIP To verify all the loaded roles, inherited rights or the authentication method from the client, use the menu File->My Data Source Information

17 Management Data source inform ation dialog 17

18 Installation Part III

19 Installation 3 Installation 3.1 Installing Remote Desktop Manager Server 19 On the Server Machine 1. Download and install Remote Desktop Manager client 7.0 or better. Download here 2. Make sure IIS is installed with all the ASP.NET requirements. ASP.NET requirem ents 3. Install Microsoft SQL Server 2008/2012 (Express edition is supported). Download here 4. Execute Remote Desktop Manager Client with admin privileges (run as administrator) on the server machine. 5. From the menu Tools > Remote Desktop Manager Server Console, open the Remote Desktop Manager Server console. 6. Deploy a new server instance.

20 20 Remote Desktop Manager Server (Version 1.0) New server instance 7. Configure the server with the name settings and authentication mode. Authentication m ode For more information see Authentication

21 Installation 8. Enter a serial or request a trial. 9. Configure the setting. Em ail settings 10.Make sure that the ASP.NET State service is started or set to automatically start. 21

22 22 Remote Desktop Manager Server (Version 1.0) Auto start ASP.NET State service 11.Select a zip file or use the automatic download. Choose a destination folder and an IIS virtual directory name.

23 Installation 23 Server settings 12.Enter the database settings and create the database. You can reuse an existing database from a Remote Desktop Manager SQL Server data source and just upgrade it. It s 100% compatible.

24 24 Remote Desktop Manager Server (Version 1.0) Database settings 13.Execute the final step and deploy the server. 14.You can test the server installation by opening the url in IE. e.g.: 15.Configure users and security groups and add at least one administrator user (see more here) User m anagem ent

25 Installation Configure the server data source on all your client machines (see more here). Client Data Source settings 3.2 Upgrade Remote Desktop Manager Server Upgrade Open the Remote Desktop Manager Server console Select the server Click the Upgrade button Select upgrade source

26 26 Remote Desktop Manager Server (Version 1.0) Upgrade source 5. Next 6. Upgrade Upgrade com pleted successfully

27 How To Part IV

28 28 Remote Desktop Manager Server (Version 1.0) 4 How To 4.1 Configure Client Data Source Create Remote Desktop Manager Server data source Select File -> Data Sources.. menu New Data Srouce Select the Remote Desktop Manager Server data source Specify settings Data source settings Notes If the server is configured to only allow SSL make sure you specify https:// Configure Microsoft SQL Server On the Server Machine 1. Install or unzip Remote Desktop Manager Enterprise on the machine 2. Install Microsoft SQL Server or Microsoft SQL Server Express (this version is free) with the administrator user named "sa" (mixed mode authentication). Learn more at

29 How To 29 To create the Remote Desktop Manager database, you must use the user "sa" because domain users are not currently supported Make sure to remember the SQL Server instance name, as you will need it for the connection Microsoft SQL Server 2000 and Microsoft SQL Server 2005 is not supported by Remote Desktop Manager 3. Use your administrator user "sa" in Remote Desktop Manager to create an empty database To create an empty database, go to File->Data Sources Configure the connection with the user "sa" and test the connection Click the button "Create Database" 4. Microsoft SQL Server ports are blocked by default, so follow this link to open the necessary ports and firewall: 5. Create and configure security access for any other user needed in Remote Desktop Manager (menu File > Administration > Users) 6. This database can now be used with Remote Desktop Manager Enterprise and Remote Desktop Manager Server as well 4.3 Configure SSL Import Certificate or Create Self-Signed Certificate 1. Select the server node in the tree view and double-click the Server Certificates feature in the list view: Server certificates

30 30 Remote Desktop Manager Server (Version 1.0) 2. Click Import Certificate... in the Actions pane Or Click Create Self-Signed Certificate... in the Actions pane. Follow the w izard Create an SSL Binding 1. Select the web site in the tree view. Select w eb site 2. Click Bindings... in the Actions pane. This brings up the bindings editor that lets you create, edit, and delete bindings for your Web site. Click Add... to add your new SSL binding to the site. Add binding 3. Select https in the Type drop-down list. Select the self-signed certificate you created in the previous section from the SSL Certificate drop-down list and then click OK.

31 How To Define https binding 4. Now you have a new SSL binding on your site. The new binding Configure SSL Settings in IIS 1. Select a RDMS application in the tree view. Select application 2. Click on SSL Settings 31

32 32 Remote Desktop Manager Server (Version 1.0) SSL settings 3. Configure SSL settings if you want your site to require SSL, or to interact in a specific way with client certificates. Click the site node in the tree view to go back to the site's home page. Doubleclick the SSL Settings feature in the middle pane. Select Require SSL & click Apply. SSL settings Modify the Remote Desktop Manager Server configuration 1. Start any text editor (notepad) using right click Run as Administrator 2. Open the file "web.config" found in the Remote Desktop Manager Server install directory 3. locate this line in the file <add key="forcehttps" value="false" /> 4. Modify value from false to true 5. Save the file

33 How To Configure SSL Settings in RDM Client Select File -> Data Sources Edit the RDMS data source Change the server url https:// 33

34 FAQ (Frequently Asked Questions) Part V

35 FAQ (Frequently Asked Questions) 5 FAQ (Frequently Asked Questions) Description You can find the most up to date FAQs online here. 35

36 Technical Support Part VI

37 Technical Support 6 37 Technical Support Contact US if you've registered and paid for a license or using a trial, you can can obtain free support for Remote Desktop Manager Server. Please any questions or suggestions to You can also find answers and ask questions directly in our forums at

38 Follow Us Part VII

39 Follow Us 7 Follow Us Facebook LinkedIn RSS feeds Twitter YouTube 39

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