We are live on KFS Now What? Sameer Arora Director Strategic Initiatives, Syntel

Transcription

1 We are live on KFS Now What? Sameer Arora Director Strategic Initiatives, Syntel

2 Agenda Introduction Application Management Testing Kuali Financial System (KFS) using itap Syntel Fast Facts 2

3 Agenda Introduction Application Management Testing Kuali Financial System (KFS) using itap Syntel Fast Facts 3

4 Introduction 90% of TCO is incurred after go live Gartner Software defects cost U.S. economy, alone, $60 billion per year National Institute of Standards and Technology CIOs spend ~ 76% of their budget on maintaining existing systems Forrester 80% of software development costs of a typical project are spent on identifying and fixing defects National Institute of Standards and Technology (2002) The ability to manage the post Go-Live scenario is as critical as the successful implementation of the system 4

5 Introduction $12 $16 $20 $23 $38 $34 $30 $27 New Development Maintenance 76% spent on maintenance Reduce maintenance spend by 10% Reduce maintenance spend by 20% Reduce maintenance spend by 30% 30% reduction in maintenance cost can double new development budgets Early defect detection at each stage helps minimize overall costs Syntel Application Management & Testing Solutions enable organizations to manage Total Cost of Ownership for Software Applications 5

6 Agenda Introduction Application Management Testing Kuali Financial System (KFS) using itap Syntel Fast Facts 6

7 Application Management (AM) Knowledge Management Strategic Services Sourcing strategies Outsourcing roadmap Portfolio rationalization Architecture assessment Infrastructure assessment Business process analysis Tools / Methodologies Metrics / Scorecard / Reporting Operational Services Problem and incident management Change, configuration and release management Tool based transition Metrics driven approach in steady state ITIL V3 /Six Sigma / ISO / CMMi Processes Flexible Pricing Models Optimization Services End 2 End model Operations / Business SLAs Demand management Migration services Production assurance 7

8 AM Services Production Support Application Maintenance/ Enhancement Release Management Application Migration Testing 24x7 On Call, Onsite, Remote Preventive / Corrective Application Monitoring Incident Management Deployment Support and Change Management Enhancement of BAU Applications Requirements Gathering and Analysis Coding and Unit Testing Changes System Integration Testing User Acceptance Testing Support Release Ownership Release Process Engineering Software Implementation Software Configuration Management Documentation & Reporting Legacy Migration Application Integration Re Platform Applications Language and Database Migration Version Upgrades Test Strategy Definition Standards and Processes Evaluation and Implementation of Tools System, Function, Integrate, Performance, Load and Regression Testing Automation 8

9 AM Methodologies and Frameworks Syntel uses IntelliTransfer, its proven & proprietary methodology for knowledge transfer and retention The Syntel Managed Services framework enables clients to create a customized services bouquet 9

10 AM Tools Renovate portal tracks the lifecycle of the application management engagement through planning, transition and steady state 10

11 AM Automated Dashboards Automated dashboards enable real time monitoring of key operating metrics 11

12 AM Client Value Delivered Client focused SLAs and performance guarantees Free key employees and staff for strategic projects Decommission redundant processes and applications Optimize hardware and storage resources Improve system stability, availability and quality Predict and prevent support issues Increase automation through tools for helpdesk, testing and service management Manage application management budget through fixed price contracting structures Lower TCO (total cost of ownership) 12

13 Agenda Introduction Application Management Testing Kuali Financial System (KFS) using itap Syntel Fast Facts 13

14 Testing Syntel itap Integrated platform based on SynAppTool Syntel s Test Management Tool Suite End to end test management solution Regression optimization to select right set of test cases for regression testing Risk based testing to prioritize order of execution based on risk factor Optimized test conditions through pair wise testing Test data generated for executing the identified test cases and prioritized Test cases automated and executed using script less automation Metrics management to measure effectiveness of test processes 14

15 Testing itapfeatures RISK BASED TESTING (RBT) Quantitative risk analysis and tracking from requirement level Calculating the risk factor using industry standard methods What if scenarios based on risk factor, time and scenario coverage Prioritizing test scenarios based on risk factors and categories Dashboard charts and customized reports Business Impact Probability of Failure SME Development Team Requirement Risk Factor Test Cases Risk Factor Testing Team TEST DATA MANAGEMENT Multiple data set generation Test data reservation Import/export data Maintains version/ environment history Integration with test automation End-to-end traceability Data reusability Comprehensive search engine Execution Strategy PAIR WISE TESTING Optimizes trade-off between effort and test coverage Provision to search & manipulate input data Ensures 100% unique pair wise coverage Arrives at optimal test conditions using appropriate algorithms Provides pair wise output reports METRICS MANAGEMENT Exhaustive 60 metrics covering all phases of the SDLC Data collection from disparate sources using templates Tool-enabled metrics and dashboards Trend analysis Framework encompassing strategic, operational & tactical metrics, providing views into cost, quality and time Pair Wise Test Cases Upload Input Data Timely SynAppTool Pair Wise Tool Relevant Specific SMART METRICS Generate Input Data Measurable Actionable 15

16 Testing itapfeatures Scriptless UI Driven Hybrid Framew ork Business Process Driven Tool Adaptor Maintenance Tool Skills Portability Application Stability Management & Usability Flexibility Business Process Focus itap is business process driven and tool agnostic and generates scripts at runtime 16

17 Testing KFS using itap Architecture SynAppTool Asset Management Test Management Requirements Management Defect Management Security Engine Interface Engine Dashboard Report Generator Exception Handler Notification Engine TOOL ADAPTOR S E L E N I U M K F S SynAppTool was linked to Kuali Financial System (KFS) using Selenium, an open source testing tool 17

18 Testing KFS using itap Prototype Process Flow Initialize Framework SynAppTool Testing Framework Testing Tool Application Application Core Features Business Process Business Component Build Data Set Page URL Object Name (Field) Object Type Action Description Sequence TECHNOLOGY STACK SynAppTool Selenium ; also prototyped with Rational Functional Tester KFS 2.2 Create Test Scenario SynAppTool Updated Data Set (xls) Add/ Modify/ Delete Data Values Load Data Set into SynAppTool Execute Test SynAppTool Run Scenarios Generate Output Log Results Capture Screen shots... Analyze Results SynAppTool Test case summary Detailed analysis of failed scenarios Bug identification 18

19 Initialize Framework Business Process Hierarchy Application: KFS Core Feature: Purchasing Business Process: Requisition Scenario: Create Requisition 19

20 Build Data Set Typical Object Stack ParentObject PageName ObjectName ObjectType Action PhysicalName Location Kuali Portal Index EDITBOX INPUT Description 2 Kuali Portal Index methodtocall.showalltabs BUTTON click ShowTabs 3 Kuali Portal Index //input[@tabindex=' '] BUTTON click VendorDescription 4 Kuali Portal Index //input[@name='methodtocall.search' BUTTON click VendorSearch 5 Kuali Portal Index return value BUTTON click returnvaluevendor 6 Sample Data Stack Description Quantity UOM ItemDescription UnitCost Delivery_To Room RequesterPhone Requisition for I Tap tool 1 10 CARTON Ten cartons of goods 900 AS Giilmer Requisition for I Tap tool 2 1 PIECES One year contract 5000 AL Barrow

21 Create Test Scenario Opening Screens for Scenario Creation Data Set Load from Spreadsheet 21

22 Execute Test Scenario Opening Screen for Scenario Execution SynAppTool invokes Selenium server 22

23 Execute Test Scenario Scenario Execution in KFS Test Result in SynAppTool 23

24 Analyze Results Analysis of Passed Steps Analysis of Failed Steps in Scenario 24

25 itap Client Value Delivered Testing Challenges Improper regression test case selection; costly production defects Exhaustive regression resulting in over testing and higher costs Incorrect/ insufficient test bed creation Low insight on risks associated with deploying application into production Test automation with high maintenance costs and highly dependent on vendor tool skills Lack of structured processes to collate data from disparate sources, convert to relevant information and aid objective decision making Value from Syntel itap Reduces total testing costs by 15 30% over and above global delivery model savings Up to 20% reduction in test cycle time 10% reduction of Business Analyst efforts Less than 1% weighted defect leakage to production 3 5% cost savings through test data management 20% cost reduction with creation and maintenance of automation suite 25

26 Agenda Introduction Application Management Testing Kuali Financial System (KFS) using itap Syntel Fast Facts 26

27 Corporate Overview Founded: 1980 Headquarters: Troy, Michigan Listing: NASDAQ (SYNT) Revenues: $410 M (2008) Employees: ~ 11,350 Market Capitalization: ~ $ 1.6 B+ Global Presence: US, Europe, India Best in Class Delivery Process Excellence CMMi 5 Quality Assurance ISO 9001 Information Security ISO

28 Service Lines APPLICATIONS DEVELOPMENT & MAINTENANCE Application Development & Enhancement Application Maintenance Testing Platform Migration Technologies: Mainframe, J2EE &.NET ENTERPRISE SOLUTIONS Implementation, Upgrade & Maintenance ERP and CRM Business Intelligence & Data Warehousing EAI, BPM and SOA BUSINESS OPERATIONS Targeted Vertical Offerings Capital Markets, Healthcare, Insurance Custom Solutions for High end Processes 28

29 Syntel Kuali Journey Milestones H H H H H Establish Kuali CoE Technology Infrastructure CoE Team KFS 1.0 Kuali Commercial Affiliate Functional & Technical Documents Training Dockets Implementation Methodology KFS 2.0/ 2.1 RICE User Interface Customization Active Directory Integration Peoplesoft KFS Data Migration New Transaction & Maintenance Types Extract RICE from KFS KFS 2.2 RICE RICE Development Partner Rice Support Migration from ver to Reporting from KFS COA Tree Hierarchical View KFS Multicurrency Deposit acceptance KFS 2.2 & Jasper Reports First Client Win Testing Automation Integration of itap and Kuali Financial System KFS

30 External Opinion Named to Fortune s 100 Fastest Growing Companies (#81) the highest rated global outsourcer on the list Named to Forbes 200 Best Small Companies (#27) the highest rated IT outsourcer on the list Syntel, by emphasizing strong client-centricity, further reinforces its value to its clients beyond the simple relevance of its solutions. Why Do you Need Tier Two Providers? (and you Do Need Them!) - September 2009 Syntel is today a top alternative for companies seeking a more nimble but experienced offshore outsourcing firm Not The Usual Suspects: Cost, Quality, and Client Service Benefits From Midtier Providers - July 2007 Syntel rated as a Challenger in the Magic Quadrant for North American Offshore Application Services 2008 Syntel has developed deep client partnerships that have led to strong deal retention and basis for significant growth is now poised to support larger project-based or offshore development center outsourcing relationships 30

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