Safian, Fundamentals of Health Care Administration, 1e,
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1 Chapter 2: Types of Facilities and Services 1. A proprietary health care facility is typically owned and operated by: a. A public entity. b. A corporation with shareholders. c. The federal government. d. The state government. Feedback: The term proprietary means privately owned. Page Ref:21 2. The date of service refers to care provided to a patient during: a. A 24-hour period. b. A day of the week. c. A calendar day. d. An encounter, regardless of how long it lasts. Feedback: The date of service is categorized by a calendar day. Page Ref: Which of the following is an example of a specialty care hospital? a. MD Anderson Cancer Centers b. Boston General Hospital c. Orlando Regional Medical Center d. Minute Clinic Feedback: MD Anderson Cancer Centers specialize in caring for patients diagnosed with a malignancy, while the other facilities care for patients with a variety of diagnoses. Page Ref: A skilled nursing facility provides which type of inpatient care? a. Short-term b. Long-term c. Both a and b d. None of the above Feedback: Skilled nursing facilities can provide short-term care, such as for a patient after a stroke or a patient healing from multiple fractures, as well as long-term care for those with serious concerns, such as a patient in a coma. Page Ref: A hospice provides care to those who are diagnosed as: a. Homebound (patients on strict bed rest). b. Terminally ill (expected to die within 6 months).
2 c. Pregnant and expected to deliver within days. d. Mentally ill. Feedback: A hospice is a health care facility that specializes in providing end-of-life care to those who are terminally ill. A home health agency would provide care to a patient who is homebound. A birthing center might provide care to a pregnant woman getting ready to deliver her baby, and a behavioral health or psychiatric facility would provide care to those with diagnosed psychological conditions. Page Ref: The organization that awards physician certification in specialty areas is the: a. American Medical Association. b. National Physician Specialists. c. National Board of Physician Specialties. d. American Board of Medical Specialties. Feedback: The American Board of Medical Specialties (ABMS) awards physicians the designation of boardcertification. Page Ref:28 7. Other members of the clinical staff who provide specialized services may include: a. A physical therapist. b. A professional coder. c. A director of housekeeping. d. A security guard. Feedback: The physical therapist is a clinical specialist. The others on this list are not part of the clinical staff. Page Ref: Healthcare facilities in an urban community will typically draw patients from a geographical area that is: a. Larger than in rural areas. b. The same as in rural areas. c. Smaller than in rural areas. d. Unknown. Feedback: Facilities located within an urban community will analyze a smaller geographical radius because individuals live closer together and will seek health care services in closer proximity to where they live and work. Page Ref: The geographic area from which the facility will attract of patients is known as the primary service area. a. 25% b. 45%
3 c. 60% d. 75% Feedback: The primary service area is considered that from which 75% of a health care facility s patients are realized. Page Ref: The statistical measures and categorization of individuals using gender, age, and race are collectively known as: a. Psychographics. b. Geographics. c. Demographics. d. Monographics. Feedback: Demographics are the statistical measures and categorization of individuals, sorted by age, gender, and race. Page Ref: Knowing the largest percentage of the area s population as determined by will provide insights as to what health care services may be needed the most. a. age b. gender c. educationlevel d. geographiclocation Feedback: Age provides the greatest insights because preventive services and health care concerns are identified by age group. Page Ref: Cancer of the larynx is known to affect: a. More women than men. b. More men than women. c. Men and women equally. d. Children age Feedback: Over 300% more men will be diagnosed with laryngeal cancer, as per the American Cancer Society. Page Ref: Knowing about certain cultural offenses to certain procedures in the facility s community can prompt an administrator to: a. Find alternate treatments. b. Refuse to care for certain groups. c. Get a court order to force treatment. d. Ignore this issue.
4 Feedback: With this knowledge, an administrator can possibly find alternatives that can provide the health benefit without violating the patient s belief system. Page Ref: Therace/sex group with the highest proclivity for elevated blood pressure in 2001 is: a. African American men. b. Mexican American men. c. White (Caucasian) men. d. African American women. Feedback: From 1999 through 2002, African American women have had the highest rates of elevated blood pressure. Page Ref: Every individual in your facility should be trained to: a. Acknowledge cultural differences. b. Put aside their personal biases. c. Be willing to connect to all patients with respect. d. All of the above Feedback: For the good of the patient and the community, an administrator must make certain all staff, from the receptionist to the head of surgery, are trained to acknowledge cultural differences, put aside their personal biases, and be willing to connect to all patients with respect. Page Ref: Employment statistics can be used to: a. Support offering a free clinic. b. Determine the percentage of the population with health insurance coverage. c. Both a and b d. Neither a or b Feedback: Health insurance coverage is most often provided by employers, and those unemployed might benefit from a free health care clinic. Page Ref: Administrators can gather data about their facility s community by accessing statistical information from: a. Other health care facilities in the area. b. Federal and state governments. c. Staff members who live in the area. d. Facebook. Feedback: Federal and state agencies are always gathering demographic information. Page Ref:39
5 18. The inclusion of the domain.gov in a website addressis limited to those created by: a. The United States federal government. b. Non-profit organizations. c. Post-secondary colleges and universities. d. Private, commercial organizations. Feedback: The use of the domain.gov is limited to United States federal government agencies and departments. Page Ref: When dealing with health care data, only that information gathered and analyzed within the last year(s) is considered current. a. 1 b. 3 c. 5 d. 10 Feedback: Health care data is considered current when gathered and analyzed within the last 5 years. Page Ref: Important data about health care services needed and used can be pulled from your own facility by using: a. Gift shop receipts. b. Electronic health records. c. trails. d. Facebook logons. Feedback: Electronic health records provide the ability to pull reports using many parameters of data. Page Ref: Statistical reports can provide insights about expansion of services. For example, a large number of patients with hypertension could spur the development of other services, including: a. Same-day surgery. b. Fracture care clinic. c. Hair salon. d. Massage therapy. Feedback: Massage therapy is known to reduce stress and support lowering blood pressure rates. It also addresses circulation issues known as manifestations of hypertension. Page Ref: 40
6 22. Diagnostic reports revealing a large number of patients with fractures could statistically support: a. Opening a cardiology clinic. b. Purchasing an x-ray machine. c. Provision of back-to-school vaccinations. d. An education session about good nutrition. Feedback: The facility would be able to do x-raysin-house with an x-ray machine providing convenience for patients and a revenue opportunity for the facility. Page Ref: Knowing the age ranges of your current patients can support: a. Alate-night hotline for parents of young children. b. Purchase of an x-ray machine. c. An increase in sports medicine services. d. An allergy clinic. Feedback: X-rays, sports medicine, and allergies are not age-related opportunities, whereas young children can frequently cause parents to worry during evening and latenight hours. Page Ref: Analyzing referral reports can provide insights into opportunities to: a. Shorten office hours. b. Reduce staff. c. Provide transportation. d. Expand the list of services provided. Feedback: Expanding the list of the services your facility providescan make a referral unnecessary, and then thepatient can be cared for in your facility. Page Ref: Reviewing statistics on population age can give you the answer to which of the following questions? a. How many patients are covered by Medicare? b. In what areas do my patients work? c. What percentage of patients are African American? d. How many patients are covered by Aetna? Feedback: Virtually every patient age 65 and older will be covered by Medicare. Page Ref: 43
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