The contents of this letter should be passed to the member of staff responsible for SVQs in Business and Administration.

Transcription

1 19 July 2007 To: SQA Co-ordinator Action by Recipient Response required Note and pass on X None update/information only Contact: Julie Carruth Direct line: julie.carruth@sqa.org.uk The contents of this letter should be passed to the member of staff responsible for SVQs in Business and Administration. Dear Colleague Update: SVQs Business and Administration levels 1-4 I hope you find the following information useful in supporting you in the delivery of the awards. Incremental change You will be aware that the 2005 standards have recently been amended to reflect incremental change. These amendments to standards encompass slight changes to unit content and there is a new unit title for two units, one at level 2 and one at level 3, although there is no change of unit code. In addition there is a change to the optional structure at Level 3. The frameworks for levels 1, 2 and 4 remain unchanged. Centres with candidates registered and undertaking the current units and award structures for levels 1, 2 and 4 may continue with these units and frameworks until they are completed. However, after 1 August 2007, new candidate registrations should be made only for the latest incrementally changed units and frameworks.

2 Level 3 changes to optional structure There is a slight change to the optional structure at Level 3. Three units have been removed from Group B and placed in Group A. Consequently a new framework has been constructed. Implementation of the new framework for level 3 will begin on 3 September However, centres with candidates registered and undertaking the current units and award structure may continue with these units and current framework until they are completed. A further update letter will be sent prior to implementation advising you of the new Group Award code. Enclosed for your information are: List of changes to standards for levels 1-4 Details of the new level 3 structure Please note that the updated standards and current assessment strategy have been placed onto the subject web page ( Networking event We intend to host a networking event on 12 October A letter outlining full details of this event will be sent in due course. Assessment Guidance The supplementary assessment guidance will be updated to reflect incremental change to the standards and this will be available on our subject page of the website from 1 August. Candidate Portfolios We are currently reviewing and updating our candidate portfolios. You will be informed of any amendments made in due course. I hope this information has been helpful for you. If you require further information, please do not hesitate to contact me at the number above. Yours faithfully Julie Carruth Qualifications Officer HN/VQ Business & IT 2

3 Level 1 Unit 101 Carry out your responsibilities at work Minor changes e.g. removed do your best to follow instructions, replaced with accept instructions Unit 102 Sustainability added keeping waste to a minimum, recycling, etc Unit 106 Use IT to exchange information 1 Unit 107 Word processing software 1 Unit 108 Make and receive telephone calls Summarise outcome of conversation deleted Level 2 Unit 202 Sustainability added: waste, maintenance of equipment, efficient technology Unit 203 Maintain customer relations Change of title: (was manage customer relations) Also, minor changes to standard content Unit 204 Manage diary systems Make diary entries was added Unit 207 Process customer financial transactions Changed to reflect exact FSSC content Unit 208 Operate credit control procedures Changed to reflect exact FSSC content Unit 212 Use IT systems 2 Unit 213 Use IT to exchange information 2 Unit 214 Word processing software 2 Unit 215 Spreadsheet software 2 Unit 216 Database software 2 Unit 217 Presentation software 2 Unit 218 Specialist or bespoke software 2 Unit 221 Prepare text from notes Speed deleted and replaced with at speed and level of accuracy required by your organization Unit 223 Prepare text from recorded audio instructions Speed of 50 wpm reduced to 40 wpm 3

4 Level 3 Unit 302 Sustainability added waste, maintenance of equipment, technology, support colleagues maximum performance Unit 303 Supervise an office facility Minor changes in content Unit 308 Monitor information systems Minor changes to content Unit 309 Plan and run projects Change to title (was Run Projects) Minor changes to content evaluate projects added Unit 312 Make a presentation Minor changes to content choosing equipment, speak clearly and confidently etc Unit 314 Word processing software 3 Unit 315 Spreadsheet software 3 Unit 316 Website software 2 Unit 317 Artwork and imaging software 2 Unit 324 Speed of 70 WPM reduced to 60 WPM Unit 328 Minor changes Unit 329 Minor changes Unit 330 Minor changes Prepare text from recorded audio instructions Administer legal files Administer representations Administer the appeals process Level 4 Unit 402 Sustainability added waste, equipment, technology, sources of equipment and materials, development of colleagues Unit 403 Manage an office facility Various minor changes Unit 409 Manage risk Unit 410 Identify, analyse and solve problems added Unit 418 Direct Import Create and manage information systems Provide leadership in your area of responsibility 4

5 Qualification Structure Level 3 SVQ Business and Administration To achieve a Level 3 qualification you must complete six units including the two mandatory core units. At least three units must be chosen from Group B. Mandatory Core (2 units) Unit 301 Unit 302 Carry out your responsibilities at work Group A (11 units) Unit 110 Ensure your own actions reduce risks to health and safety Unit 204 Manage diary systems Unit 205 Organise business travel and accommodation Unit 212 Use IT Systems 2 Unit 213 Use IT to exchange information 2 Unit 216 Database software 2 Unit 217 Presentation software 2 Unit 218 Specialist or bespoke software 2 Unit 221 Prepare text from notes Unit 227 Make administrative arrangements for the appearance of individuals at court Unit 233 Contribute to maintaining security and protecting individuals rights in the custodial environment Group B (30 units) Unit 303 Supervise an office facility Unit 304 Procure products and services Unit 305 Manage and evaluate customer relations Unit 306 Manage the payroll function Unit 307 Complete year-end procedures Unit 308 Monitor information systems Unit 309 Plan and run projects Unit 310 Research, analyse and report information Unit 311 Plan, organise and support meetings Unit 312 Make a presentation Unit 313 Organise and coordinate events Unit 314 Word processing software 3 Unit 315 Spreadsheet software 3 Unit 316 Website software 2 Unit 317 Artwork and imaging software 2 Unit 318 Design and produce documents Unit 319 Plan and implement innovation and change Unit 320 Develop productive working relationships with colleagues Unit 321 Provide leadership for your team Unit 323 Prepare text from shorthand Unit 324 Prepare text from recorded audio instructions Unit 325 Calculate and verify critical dates for sentences Unit 326 Verify the release process Unit 327 Maintain agricultural and horticultural records and prepare claims for subsidies Unit 328 Administer legal files Unit 329 Administer representations Unit 330 Administer the appeals process 5

6 Unit 331 Unit 332 Unit 333 Administer case files Administer appeals Investigate cases 6