Delivering Government Services through the Cloud. Ian Osborne, Intellect Director Cloud & Government IT ICT KTN

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1 Delivering Government Services through the Cloud Ian Osborne, Intellect Director Cloud & Government IT ICT KTN

2 Where are we heading? Old World Static Silo Physical Manual Application New World Dynamic Shared Virtual Automated Service 2

3 Platform changes afoot! 3

4 What does Government as a Service imply? For a few applications you may need to run your own infrastructure. For most you will be able to pool, in the fashion of shared services. But increasingly we will all be drawn to the benefits of scale of the public cloud. Lower cost, higher reliability, and one day more control. - Government Chief Information Officer 4

5 The [2010] G-Cloud Vision 5

6 What are the challenges Government face? internal external improve sharing & reuse modernise public services reduce project failure creating a fairer ICT marketplace drive down costs of goods/services Government ICT open up public sector provision consolidate ICT infrastructure rapidly exploit new technologies 6

7 The Government ICT strategy reducing waste and project failure, and stimulating economic growth strengthened governance delivering better public services for less cost creating a common ICT infrastructure using ICT to enable and deliver change 7

8 Reducing Waste, Project Failure, Stimulating Economic Growth challenges actions outcomes improve sharing & reuse use more open source drive down cost of basic goods/services stimulate economic growth reduce project failure drive operational excellence ICT asset register & government app store new procurement approach open source procurement toolkit open source delivery groups spending controls: presumption against projects over 100m publishing contracts Agile delivery & Skunkworks ICT capability strategy continued benchmarking improved performance in delivering projects on time and in budget benefits of agile solutions realised quicker to the user a fair and more competitive marketplace to drive down ICT costs greater SME participation greater in-house ICT capability to reduce dependency on external expertise 8

9 creating a common ICT infrastructure challenges actions outcomes increase interoperability increase public sector ICT agility consolidate ICT infrastructure make ICT greener manage and protect information effectively open data standards reference architecture mandatory open technical standards cloud computing strategy common desktop/device data centre consolidation consolidate networks greening government ICT strategy information strategy risk management regime enable government to procure directly from SMEs more efficient use of government ICT greater ability to respond to changing business demands avoid lengthy supplier lockins create fairer and more competitive market 9

10 using ICT to enable and deliver change challenges actions outcomes modernise public services facilitate democratic power shift to citizens increase public sector productivity open up public sector provision rapidly exploit new technologies mandate channel shift in selected services create cross-government standards on APIs appoint director of ICT Futures provide online channels for all government consultations develop guidelines for departmental access to internet and social media channels Horizon scanning to assess new technologies and threats agile, personalised and responsive services democratic power shift using digital channels a diverse range of new and innovative service providers collaborative and mobile public sector working ability to exploit new technologies quicker reduced ICT costs 10

11 strengthening governance challenges actions outcomes delivering the strategy requires working across a large number of bodies no new money - strategy initiatives to be funded from within existing spending plans governance structure that scrutinises, measures and enforces compliance with strategy objectives governance structure that fosters innovative solutions and leverages their wider adoption new ministerial committee established to provide a forum for scrutiny and decision making CIO delivery board, comprising of CIOs of the large delivery departments, to be accountable for implementation of the ICT strategy a strategic implementation plan to be published by summer 2011 delivery of the strategy strong leadership increased transparency and clear accountability 11

12 CIO delivery board ICT strategy departmental owners Cabinet Office HM Revenue & Customs Ministry of Justice Innovation, Re-Use, Procurement, International & ICT Capability Desktop/Device Strategy Reference Architecture & Technology Standards Data Centre Consolidation Cloud, Apps Store & ICT Capability Ministry of Defence Network, Security & Green Department of Health Information Strategy & Data Standards Department of Work & Pensions Channels, Citizen Engagement & Agile Home Office Open Source, Social Media & Document Standards 12

13 Why Cloud? From Custom to Commodity Government will establish the policies, processes and controls - exploit commodity ICT products and services - use of Cloud Computing technologies By exploiting cloud we will enable / drive:» Common commodity solutions» Flexibility and Freedom» Ready and Easy to Use» Low cost» Competitive Marketplace 13

14 Cloud Objectives Commodity Culture Rationalise Existing Provision Data Centre Consolidation Service Landscape Friction Free Processes Federated Service Clusters Transparent Information 14

15 Cloud Benefits G-Cloud Business Case (March 2011) estimates public sector savings of: 1.1bn per annum by FY14/15 Direct savings of 20m in first year Including estimated 900m per annum from data centre consolidation 2.9bn per annum by FY19/20. G-Cloud, if fully implemented, is projected to reduce: annual ICT cost base across the public sector from approx 14.4bn ( 16.9bn total ICT spend less 2.5bn project costs) to 11.5bn over ten years a reduction of approximately 25% on total ICT spend the ICT cost base across Central Government and associated bodies from approximately 6.7bn (42% of the total public sector ICT cost baseline less 15% project costs) to 4.8bn over ten years a reduction of around 30% 15

16 Government Open Standards To identify standards which support the need for Open Public Services The Open Public Services white paper ( ) states that the purpose of the ideas outlined in this White Paper is simple to make sure that everyone has access to the best public services, and that the best becomes better still. A number of key themes are identified: Choice Wherever possible we will increase choice Decentralisation Power should be decentralised to the lowest appropriate level Diversity Public services should be open to a range of providers Fairness We will ensure fair access to public services Accountability Public services should be accountable to users and taxpayers See 16

17 open standards throughout the strategy open up public sector provision rapidly exploit new technologies improve sharing & reuse use more open source drive down cost of basic goods/services stimulate economic growth increase interoperability increase public sector ICT agility consolidate ICT infrastructure manage and protect information effectively challenges actions outcomes mandatory suite of open standards common standards for government ICT reference architecture cross-government standards on APIs open data standards information strategy a diverse range of new and innovative service providers ability to exploit new technologies quicker reduced ICT costs a fair and more competitive marketplace to drive down ICT costs greater SME participation avoid supplier lock-ins create fairer and more competitive market 17

18 technical standardisation - background e-government Interoperability Framework (egif): first published in September 2001 last revised in 2005 technical specifications for interoperability New reference architecture in development builds on egif, but broadens the scope a framework for common technical and data standards enables and encourages reuse of ICT and adoption of common infrastructure 18

19 cross-government enterprise architecture reference model 19 19

20 ICT strategy actions and domain leads 20

21 G-Cloud Procurement OJEU Framework Procurement Launched October Expressions of Interest 300 Submissions 1700 Services Accreditation underway Initial batch of awards (30/1/12) Will go live in public facing Cloud Application Store Aim for best of breed to be used internally as required 21

22 Thank You! Ian Osborne ICT KTN

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