Distinguished. Award-winning Products
|
|
- Jocelin Paul
- 8 years ago
- Views:
Transcription
1
2 Distinguished Award-winning Products
3 Dealers who want to turn their current customers into loyal, repeat business utilize GoldDigger data mining technology to target in-market opportunities with smart, customer-centric campaigns that leverage multi-channels to produce the industry's highest response rate and deliver more business opportunities to your dealership. Paired with ELEAD Virtual BDC, GoldDigger generates maximum return on your marketing investment DrivingSales Dealer Satisfaction Award for Owner Marketing Increase Appointments, Sales, Retention, Brand Loyalty and Profits Respond Quickly to OEM Programs Accelerate Customer Buying Cycle Acquire Highly Desired Pre-owned Vehicles at a Much Lower Cost than Auction Increase Market Share and CSI Comprehensive ROI Reporting
4 How it Works: GoldDigger Utilizes Data Within Your Own Database: Determine the Best Customers to Contact Virtual BDC Schedules Appointments Highly-skilled Appointment Specialists Target Customers with Buying Power and Drive Them to Sales and Service Departments Generate and Measure Total Gross Profit FEATURES National Do Not Call Compliant NCOA and Tele-match Data Cleansing All Calls Recorded for Quality Assurance State-of-the-Art Custom Contact Software Valuable Customer Feedback is Provided To Your Dealership Via Faxes, s or Both Detailed ROI Reporting Available on Every Campaign STATISTICS Over 800 Live Call Specialists More Than 94 Million Completed Surveys Over 500 Thousand Appointments Set Last Year Up to 8 Call Attempts per Name Submitted Over 80% Contract Rate with Two Numbers
5 Turning Data Into Dollars... Targets Customers with the highest statistical probability of purchasing or servicing Positive Equity Lower Payment End of Term/Lease Delivery/Defector Warranty Generate the Best ROI From Your Marketing Budget
6 Redefining the benchmark for all others in the automotive industry.. AWA 2014 Marketing Innovation Award Trained by the Industry s Best and Brightest Automotive Retail Experts Continue Coaching on Effective Call Campaigns, Scripts and Techniques Optimal Quality Control Processes, Coaching and Enforcement Improve Customer Data Collection Provide Dealers Fast and Reliable Feedback Based in the Georgia, U.S Live Call Specialists Bilingual Agents Available No AutoDialer: 100% TCPA Compliant Custom Contact Software Up to 8 Call Attempts Per Record Submitted Real-time ROI Reporting
7 Delivering Unmatched Results in Sales and Service Prospecting, Appointment Setting, Follow Up and Retention Sales Live Call Campaigns Sales Follow Up BDC: Showroom, Internet, Phone Internet Insta-call or Long-term Follow Up: 60 to 90 Days Old Delivery CSI Surveys with Reputation Management GoldDigger Data Mining LVT 30-second Informational Call Complete Inbound Sales BDC Inbound Sales Overflow Call Handling Service Live Call Campaigns Defector Prevention (Exclusive) Service CSI Service Needed/Declined Reputation Management Appointment Confirmation Complete Inbound Service BDC Inbound Service Overflow Call Handling ELEAD Virtual BDC is spectacular and very flexible to any custom call campaign Phil Leone, Managing Partner Premier Automotive Group
8 Provides Fast Reliable Customer Feedback 24/7
9 Automotive Dealer Group Monthly Campaign Success HGP Added Names Att. Appt. Hot Other Store ,885 7, Store ,554 5, Store ,451 5, Store ,659 5, Store ,210 8, ,759 32,
10 OEM Campaign Success 2013 Campaign - South Texas RECORDS - 18,777 DMS SOLD SERVICE GROSS - $697,183.00
11 Auto Dealer Group Campaign Success January 1 - April 9, 2014 Dealer Group Live Calls Appts Set DMS Sold Front End Gross Back Gross Total Gross Trades Sold Service Trade Gross Visits Service Dollars Store 1 3, $ $8, $7, $11, $38, Store 2 3, $ $22, $23, $20, $37, Store 3 2, $82, $13, $96, $13, $14, Store 4 7, $32, $19, $51, $13, $73, Store 5 1, $4, $ $5, $1, $10, Store 6 2, $13, $13, $26, $6, $17, Store 7 1, $8, $8, $17, $12, $53, Store 8 3, $30, $28, $59, $19, $71, Store 9 6, $24, $46, $71, $47, $156, Store 10 3, $22, $61, $83, $89, $84, Group Total 35,808 1, $218, $223, $442, $235, ,971 $558,362.25
12 We have been with ELEAD1ONE for three years and what sets them apart is their phenomenal product, the quality of employees and support they give to dealers. ELEAD1ONE s ease of use is unmatched and helps us manage our business on a daily, monthly and yearly basis. The ELEAD Call Center is amazing and has helped us achieve the highest sales and service CSI in our district. ELEAD1ONE is a great partner and valuable part of our team Patrick Beck General Manager Bakersfield Hyundai After an extensive research and vetting process, we chose ELEAD1ONE as our all-inclusive CRM system to manage all 12 dealerships. ELEAD1ONE has superior software actually developed by 'car guys', firstclass training processes and 24/7 support. By outsourcing our customer phone interaction to ELEAD Virtual BDC, we have seen a steady rise in the number of sales and service appointments, better follow up and a true advantage over the competition. We are thrilled with ELEAD1ONE and their entire team of automotive retail experts Steve Hoggle, General Manager Honda of Ocala Morgan Auto Group We have been partnered with ELEAD1ONE since At that time, we looked at four different CRM companies and what set ELEAD1ONE apart was their clean software, in-country call center and unmatched client support. The ELEAD Virtual BDC is spectacular and very flexible to any custom call campaign ELEAD1ONE provides us with high-level executive trainers and performance teams, all with automotive retail experience that really understand our business. ELEAD1ONE started in one store over ten years ago, and now they are in all 13 locations. Their family-type atmosphere is rare, and something we really appreciate Phil Leone Managing Partner Premier Automotive Group
13 The Trusted Source of More Industry Leaders, Top Dealers, Dealer Groups and OEMs Awarded by:
Distinguished. Award-winning Products
Distinguished Award-winning Products 30+ Years Experience 800+ Live Call Specialists World-class Client Services Award-winning Software Award-winning Virtual BDC Over 1,000 Employees Nationwide GM-Level
More informationDistinguished. Award-winning Products
Distinguished Award-winning Products 30+ Years Experience 800+ Live Call Specialists World-class Client Services Award-winning Software Award-winning Virtual BDC Over 1,200 Employees Nationwide GM-Level
More informationCUSTOMER CONTACT MANAGEMENT CENTER WWW.ELEAD-CRM.COM
CUSTOMER CONTACT MANAGEMENT CENTER WWW.ELEAD-CRM.COM About Us About Us Six of the top ten dealer groups have chosen to partner with the most intelligent and intuitive dealership software available in today
More informationBest-in-class retail management solution proven to sell more cars and retain customers for life
Best-in-class retail management solution proven to sell more cars and retain customers for life 30+ Years Experience 500 Seat Call Center World-class Client Services Award-winning Software Over 700 Direct
More information888.431.7011 sales@eleadcrm.com elead-crm.com
888.431.7011 sales@eleadcrm.com elead-crm.com Automotive-only BDC Proven to Generate Leads and Increase Appointments Scheduled - U.S. Based, 500-seat Call Center... Bilingual! - More Than 89 Million Appointments
More informationDiscover a New Kind of Power
Discover a New Kind of Power Virtual BDC Sales Service Digital 888.431.7011 sales@eleadcrm.com www.elead-crm.com Our Story Founded in 1985 and with over 1,000 direct employees nationwide, ELEAD1ONE is
More informationThe 2011, 2012 and 2013 Dealers Choice Diamond Award Winner for CRM category
30+ Years Experience 700+ Live Call Specialists World-class Client Services Award-winning Software Over 1,000 Employees Nationwide GM-Level Trainers/Consultants 5,000+ Dealer Clients/78,000+ Users New
More information360 SALES AND SERVICE MARKETING PROGRAM
360 SALES AND SERVICE MARKETING PROGRAM MARKETING SERVICES CLIENT MANAGEMENT SERVICES ON-SITE TRAINING DATA MANAGEMENT SERVICES VEHICLE EXCHANGE SOFTWARE A dedicated Client Services Team to handle 100%
More informationSimple Ways to Maximize the Potential of Your CRM Peter Ord
Simple Ways to Maximize the Potential of Your CRM Peter Ord Director of Business Development DealerSocket Moderator Becky Ross Marketing Manager (303) 228-8753 bross@kpaonline.com Presenter Peter Ord Director
More informationELEAD1ONE CRM. Live Demo Pros: Cons:
ELEAD1ONE CRM Live Demo Pros: Cons: Y Service CRM introduction power tool to market to customers Best in Class Call Center and Virtual BDC Clean UI to allow for greater user adoption and usage Mobile app
More informationMORE PROFITABLE SALES STRATEGIES.
1 MSXI SALES EXCELLENCE SOLUTIONS MORE PROFITABLE SALES STRATEGIES. fueled by challenge. powering success.sm 2 GLOBAL AUTOMOTIVE EXPERTISE. MSXI s Sales Excellence Solutions systematically optimize your
More informationGENERATE REVENUES WITH AN EFFECTIVE PARTS WHOLESALE STRATEGY.
GENERATE REVENUES WITH AN EFFECTIVE PARTS WHOLESALE STRATEGY. fueled by challenge. powering success. sm 1,500 dealer programs in 27 markets Parts wholesale has the potential to significantly contribute
More informationHow To Teach Your Dealership To Be Successful Online
A fully interactive online university to train your entire team on the most cutting edge web strategies WE TEACH ROI & DELIVER PROFITABILITY. SOCIAL MEDIA SEO LEAD MANAGEMENT PPC INTERNET PHONE SCRIPTS
More informationr e y n o l d s a n d r e y n o l d s Reynolds Consulting Services
r e y n o l d s a n d r e y n o l d s Reynolds Consulting Services Reynolds Consulting Services Table of Contents Reynolds Consulting Services... 4 Sales and ebusiness Consulting... 6 CRM and BOC Consulting...
More informationCRITICAL PROFIT-DRIVEN CUSTOMER RETENTION STRATEGIES WWW.ELEAD-CRM.COM
CRITICAL PROFIT-DRIVEN CUSTOMER RETENTION STRATEGIES WWW.ELEAD-CRM.COM Bill Wittenmyer, Partner A partner of ELEAD1ONE, the leading dealership software provider in today s automotive market. Bill has over
More informationI Internet Sales Operations Self Evaluation: Each checked box = 4 points The goal is to reach 100 points
I Internet Sales Operations Self Evaluation: Each checked box = 4 points The goal is to reach 100 points Name Title Date I. Vision & Goals: A successful Internet Sales operation starts with clearly defined
More informationConverting More Online Shoppers to Sales
DEALIX RETAIL STRATEGY BRIEF: JULY 2008 Converting More Online Shoppers to Sales Leveraging recent findings from the R. L. Polk & Co. research study: Consumer Expectations for Internet Lead Marketing Table
More informationDiscover a New Kind of Power.
Discover a New Kind of Power. 888.431.7011 sales@eleadcrm.com www.elead-crm.com Our Story ELEAD1ONE is a private, family-owned company that began over 30 years ago as a customer retention organization
More informationTen Hot Digital Companies That Are Helping Dealers Dramatically Improve Their Profitability.
Every new year begins with a season of reflection and anticipation as we look back at where the previous year has brought us and look forward to where the new year will lead us. It is the season when the
More informationHow to Use your BDC to Capture Commonly Missed Profit Opportunities
How to Use your BDC to Capture Commonly Missed Profit Opportunities With Kevin Root Vice President and General Manager, The Cobalt Group and Jay Sherman The Cobalt Group Moderated by Mike Bowers Editorial
More informationThe Smart Solution to Customer Relationship Management
Dealer Intelligence The Smart Solution to Customer Relationship Management Car dealerships are shifting gears with Dealer Intelligence (DI): Designed with extensive research, knowledge, and real experience
More informationRelationship Selling. Make the Numbers Work for You. By Paul Sansone Jr Dealer Principal Sansone Jr s 66 Automall Neptune, New Jersey
Relationship Selling Make the Numbers Work for You By Paul Sansone Jr Dealer Principal Sansone Jr s 66 Automall Neptune, New Jersey The (De?)Evolution of the Internet Sales Manager 2 Salesperson Responsibilities:
More informationThe Impact of Online Marketing in Automotive Retailing. Earl J. Hesterberg, President and CEO
The Impact of Online Marketing in Automotive Retailing Earl J. Hesterberg, President and CEO 1 Industry New Vehicle Sales Industry new vehicle sales 2 About Group 1 Automotive A Fortune 500 automotive
More informationSpeed up your business
Speed up your business incadea is the leading provider of enterprise software solutions and services to the global automotive retail and wholesale market. With a proven industry focus and expertise, incadea
More informationDrive Relevant Reach. Dealer.com Display Advertising
Drive Relevant Reach. The Most Powerful Display Solution in Automotive. Powered by the Unified Advertising Exchange (UAX), display advertising combines the automotive industry s largest collection of digital
More informationChina Grand Auto: Partnering with SAP on a State-of-the-Art Platform for a Multibrand Dealer Group
2015 SAP SE or an SAP affiliate company. All rights reserved. China Grand Auto: Partnering with SAP on a State-of-the-Art Platform for a Multibrand Dealer Group Company China Grand Automotive Services
More informationAutomotive Contact Centers. Modern Solutions For Modern Dealers. Sales Call Guide. www.myallcall.com 888.608.1681
Automotive Contact Centers Modern Solutions For Modern Dealers Sales Call Guide www.myallcall.com 888.608.1681 Phone Up Control Process Switchboard Are you shopping for a car or need help with something
More informationWith Jennifer Suzuki of edealersolutions Moderated by Mike Bowers of DealersEdge
A Follow-Up Process to Increase Vehicle Sales to Unsold Internet Leads Tips, Scripts and Templates for following up with unsold and otherwise cold Sales Leads With Jennifer Suzuki of edealersolutions Moderated
More informationDigital Retailing Port City Nissan Case Study
Digital Retailing Port City Nissan Case Study Dealertrack Digital Retailing A streamlined website to in-store sales process pays off in more sales and a better customer experience General Sales Manager
More informationr e y n o l d s a n d r e y n o l d s IntelliPath Dealership-Wide Solutions for ERA U.S. and Canada Dealership-wide Solutions for ERA
r e y n o l d s a n d r e y n o l d s IntelliPath Dealership-Wide Solutions for ERA U.S. and Canada Dealership-wide Solutions for ERA IntelliPath Master one-to-one customer marketing, build lasting customer
More informationCDK Digital Marketing Websites
CDK Digital Marketing Websites VW Digital Base Digital Core Audience Management (AMP) $950/mo* $1,650/mo* $2,889/mo* Multi-Device Website Platform Drag and Drop Content Management System Expansive Widget
More informationOptimizing the Car Buying Experience via Integrated Sales and Marketing
Presented with Optimizing the Car Buying Experience via Integrated Sales and Marketing Edward Choi Hyundai Capital America Satish Srinivasan Hyundai Capital America Vinay Joshi Infosys Michael Ger Oracle
More informationDealix s UsedCars.com and the UsedCars.com Network: Keeps Getting Better
Dealix s UsedCars.com and the UsedCars.com Network: The Best Value in Used Car Retailing The Best Value in Used Car Retailing Keeps Getting Better The Dealix UsedCars.com Network The Best Value in Used
More informationSALES EXCELLENCE ACROSS MULTIPLE MARKETS.
1 CASE STUDY MSXI SALES EXCELLENCE SALES EXCELLENCE ACROSS MULTIPLE MARKETS. fueled by challenge. powering success.sm 2 BRINGING YOUR SALES PROCESSES UP TO SPEED. MSXI was asked by a premium manufacturer
More informationHow To Dramatically Increase Profits Using a BDC and Call Monitoring. Revealed in Our Study of the Data Behind 29,000 Phone Calls to Auto Dealerships
How To Dramatically Increase Profits Using a BDC and Call Monitoring Revealed in Our Study of the Data Behind 29,000 Phone Calls to Auto Dealerships Dramatically increasing sales without directly increasing
More informationSPEND LESS TIME WITH PAPER. MORE TIME WITH CARS. Intelligent Dealer Electronic Archiving System
SPEND LESS TIME WITH PAPER. MORE TIME WITH CARS. Intelligent Dealer Electronic Archiving System WHAT IF What if you didn t have the expense of printing, scanning and shredding documents? What if you could
More information>50% THE POWER OF CUSTOMER DATA
6 THE POWER OF CUSTOMER DATA Retaining a customer and selling him the next car is at the heart of automotive sales. Customer value management designed for this purpose has cost a lot of money, created
More informationVehicle Sales Management
Solution in Detail Automotive Executive Summary Contact Us Vehicle Sales Optimizing Your Wholesale Business Efficient Sales Collaborative Operation Faced with declining margins, automotive sales organizations
More informationHow call tracking improves dealers return on sales
How call tracking improves dealers return on sales By Harry Bott Automotive Call Tracking Specialist Mediahawk Dealers who respond to a sales enquiry within two hours have, on average, a 1% higher ROS
More informationCAMPAIGN TOOL KIT COMING SOON! FEBRUARY MARCH. www.onecommand.com/campaigntoolkit 800.211.7614 marketing@onecommand.com. First Service Reminder
CAMPAIGN TOOL KIT BY JANUARY 2016 Deliver creative, compelling, and relevant marketing campaigns each month to your current customers and prospects through voice, text, email, and mail. Leverage this turn-key,
More informationHow To Convert Dormant Leads Into New Customers On A Car Dealership Website
Mobile-Enabled DRIVE MORE SALES WITH email Marketing Cactus Sky Digital The average dealer has 10-20,000 unsold leads sitting in their CRM that are inactive for 90+ days. CRMs are not designed to provide
More informationDealer Management Solutions for Franchised Dealers
Dealer Management Solutions for Franchised Dealers 1 DMS for Franchised Dealers 2 Dealer Management Solutions for Franchised Dealerships What separates Dealertrack DMS from the competition? Our unique
More informationMORE TRAFFIC FOR YOUR BUSINESS.
1 MSXI SERVICE LEAD MANAGEMENT MORE TRAFFIC FOR YOUR BUSINESS. fueled by challenge. powering success.sm 2 GLOBAL AUTOMOTIVE EXPERTISE. The MSXI Service Lead Management Solution assists OEMs, NSCs and dealerships
More informationSales Associate Training NADA 2013
Sales Associate Training NADA 2013 Best in Class Industry Leader Dealer s Choice Successful Company Driven by Successful People Five New Exciting Products 2013 Plus vbdc Visibility in CRM evip New Products
More informationOEM Strategies Mercedes-Benz - Global Dealer Systems
Researched, compiled and published by Woods & Seaton page 1 Contents List and Overview OEM Strategies Mercedes-Benz - Global Dealer Systems Note This Analysis has been updated regularly via other Analyses
More informationACCELERATING ACCESSORY SALES PROFITS.
1 CASE STUDY MSXI ACCESSORY SALES EXCELLENCE SOLUTION ACCELERATING ACCESSORY SALES PROFITS. fueled by challenge. powering success. sm 2 TURNING ACCESSORIES INTO A COMPETITIVE ADVANTAGE. A global volume
More informationF&I Best Practices and Performance Metrics
F&I Best Practices and Performance Metrics F&I Best Practices and Performance Metrics Driven by technology, legislation, regulatory scrutiny and changing customer expectations, both the F&I process and
More informationData Mining Essentials
Data Mining Essentials dealersocket.com 866.547.2366 Individualized, Target Marketing through Data Mining Essential to Maintaining and Retaining Auto Dealer Customers Mass marketing campaigns are expensive
More informationIs Your Dealership Attractive?
I S S U E P A P E R 2 0 0 8 Is Your Dealership Attractive? By Ron Lamb Is Your Dealership Attractive? There s an old adage that says, A business must grow to survive. This is especially true for automotive
More informationIs your BDC working?
Is your BDC working? Introduction & Background 29 years proven automotive consulting experience Recognized as our industries leader with regards to Effective BDC Processes Provides perfected actions plans
More informationperspective Customer Relationship Management Solutions for effective Customer & Dealer Management Abstract
perspective Customer Relationship Management Solutions for effective Customer & Dealer Management Abstract Large numbers of OEMs / auto manufacturers are looking for integrated ways to manage their customers.
More informationSpecial Finance is back!
Special Finance is back! Maximize your dealership s opportunities Learn the lenders, inventory, marketing and sales process your store needs to deliver and fund those special finance prospects. John Palmer,
More informationHow to Increase Sales and Gross Profit in a Down Market
How to Increase Sales and Gross Profit in a Down Market Contents Introduction The Basics Increase the Number of Fresh Ups Increase Advertising and Marketing Prospecting by Sales Consultants Increase Your
More informationThe Auto Dealer s 10-Step Guide. to Selecting the Right CRM for Your Dealership
The Auto Dealer s 10-Step Guide to Selecting the Right CRM for Your Dealership 2 3 Dear Dealer: You may be wondering what a dealership management system (DMS) vendor is doing publishing an ebook on CRMs.
More informationStrategic Automotive Digital Marketing: Opportunities & ROI. Brian Pasch, CEO PCG Consulting brian@pcgmailer.com
Strategic Automotive Digital Marketing: Opportunities & ROI Brian Pasch, CEO PCG Consulting brian@pcgmailer.com Understanding Online Shopping in ZMOT Tracking Digital Conversions & Attribution Stealth
More informationAre the fixed ops broken?
Are the fixed ops broken? What happened to our absorption rates? By Brad Fothergill For decades, the New Car Dealership was a family and community affair often with a gas pump out front. Customers could
More informationAbout Us. Auto Leads. Call Center B.D.C. Direct Mail Campaigns. Special Promotion. - Auto Leads Team. YourHotLeads.com CustomerTrack Platform
Issue #1230b YourHotLeads.com CustomerTrack Platform Auto Leads Do you wonder where all the buyers are? Would you like to know every customer in your area who is actively looking to purchase a vehicle
More informationStop Using the Same Playbook as Your Competition. 3 New Marketing Plays to Help You Win
3 New Marketing Plays to Help You Win A few years ago, Google defined a new point in the customer decisionmaking journey: the Zero Moment of Truth, or ZMOT. 1 Traditionally, an advertising stimulus motivated
More informationBest-Run Dealer Business Management
Solution in Detail Automotive Executive Summary Contact Us Best-Run Dealer Business Next Generation of Retail Auto Dealers Auto Retail Transformation Customer Centricity Today s auto dealers consistently
More informationGoogle VinVelocity VinVelocity is paid search done better.
Certified Partner Savvy dealers know building a strong online presence includes much more than just getting found at the top of organic search engines like Google. For today s digital car shopper, paid
More informationOPTIMIZE SALES, SERVICE AND SATISFACTION WITH ORACLE DEALER MANAGEMENT
OPTIMIZE SALES, SERVICE AND SATISFACTION WITH ORACLE DEALER MANAGEMENT KEY FEATURES Manage leads, configure vehicles, prepare quotes, submit invoice and process orders Capture customer, vehicle and service
More informationHow To Get Out Of The It Business With An Application Service Provider (Asp)
ASP Managed Services Helping Dealerships Focus on Dealership Business Helping Dealerships Focus on Dealership Business Jeff Traylor, Vice President of Global Hosting Today s dealerships are beginning to
More informationCAMPAIGN COMING SOON! February. March. www.onecommand.com/campaigntoolkit 800.211.7614 marketing@onecommand.com DID YOU KNOW? WINTER CAR CARE TIPS
CAMPAIGN TOOL KIT BY JANUARY 2015 Deliver creative, compelling, and relevant marketing campaigns each month to your current customers and prospects through voice, text, email, and mail. Leverage this turn-key,
More informationDealer Lead Track Home Page
Page 1 Dealer Lead Track Home Page Page 2 Management Summary 100% Web Based - No Software to Download - No Contract to Sign Digital Ups Log Guide Staff To Effectively Manage Customer Leads Improved Customer
More informationIncrease CSI, Sales and Gross by Catering to Consumers with an Interactive Digital Buying Experience
Increase CSI, Sales and Gross by Catering to Consumers with an Interactive Digital Buying Experience Ali Mendiola Why do we go to work every day? To sell cars!!!!!! To make $$$$ What s the easiest way
More informationDEALERSHIP MANAGEMENT BEST PRACTICES
DEALERSHIP MANAGEMENT BEST PRACTICES Атлант-М Moscow, Russia November 15th, 2011 Company Profile Operations in 17 states and 3 countries 2nd largest auto retailer in the U.S. 327 franchises: U.S. 172 International
More informationUse the Power of Your Data Inside Your Current Tools to Sell More Cars! & Second Part is What is Your Website Hiding?
Use the Power of Your Data Inside Your Current Tools to Sell More Cars! & Second Part is What is Your Website Hiding? Sean Stapleton Chief Sales Officer VinSolutions Kendall Billman VP of Interactive Marketing
More informationFEEL THE POWER OF OUR AUTOMOTIVE MARKETING EXPERTISE.
FEEL THE POWER OF OUR AUTOMOTIVE MARKETING EXPERTISE. TODAYS AUTOMOTIVE MARKETING HAS A UNIQUE SET OF CHALLENGES. WE LOVE CHALLENGES. Increased Choices Fragmented Markets Shrinking Profit Margins Tough
More informationA global car manufacturer wins big with Online Reputation Management
A global car manufacturer wins big with Online Reputation Management What happened when car dealerships started listening to and managing digital feedback For consumers, buying a car is one of the biggest
More informationTransforming Automotive Retail. : DEALERTRACK: the only connected SOLUTION driving the online to in-store convergence.
Transforming Automotive Retail : DEALERTRACK: the only connected SOLUTION driving the online to in-store convergence. Attract Engage Structure Transact Manage 1 2 3 4 5 Digital continues to reshape the
More informationWhat s the Big Deal About Big Data?
Reynolds and Reynolds What s the Big Deal About Big Data? How Using Big Data Smartly Can Increase Profit per Customer Kasi Westendorf, Vice President of Marketing Reynolds and Reynolds What s the Big Deal
More informationAutomated AfterMarketing. Driven by Data Accelerated by Automation
Automated AfterMarketing Driven by Data Accelerated by Automation What Is Marketing Automation? Marketing automation is software and tactics that allow companies to buy and sell like Amazon * *HubSpot
More informationManaging Customer Loyalty in the Auto Industry
Managing Customer Loyalty in the Auto Industry January 2010 2010 R. L. Polk & Co. All rights reserved. www.polk.com Managing Customer Loyalty in the Auto Industry About the Authors DAN ZETU is an Analytic
More informationCobalt Flex Websites - Advantages
See it for yourself Explore Cobalt s Complete Automotive Digital Marketing Solution The Case for Multichannel Marketing Maximize Sales Opportunities With Multichannel Marketing. A new study shows that
More informationHOW TELEMATICS KEEPS CUSTOMERS IN THE LOYALTY LOOP
HOW TELEMATICS KEEPS CUSTOMERS IN THE LOYALTY LOOP INTEGRATING LOYALTY INTO EVERY INTERACTION It s no wonder that car owner satisfaction is up around 70%. 1 Over the last decade, vehicle reliability has
More informationDevelop Dealer Network
Develop Dealer Network Improve Dealer Performance Manage Leads Optimise Marketing Develop Dealer Network ABOUT Facilitation Plan your network with the market area information including location of dealerships.
More informationOVERVIEW Intelligent Communication Solutions for Automotive Dealerships
OVERVIEW Intelligent Communication Solutions for Automotive Dealerships Avaya IP Office the Intelligent Communications solution for today s small and midsize auto dealers avaya.com 2 Millions of users
More information79% use Internet to gather vehicle buying information
Conversations and customer opinions about car dealerships are being shared everyday on the Internet through social networks and customer review websites. The key to building customer loyalty that drives
More informationDrive Your Dream Auto Buying FAQs
Featuring Upfront GUARANTEED Car Pricing! Drive Your Dream Auto Buying FAQs What is the Auto Buying Program? The Auto Buying Program is an online resource for Buyer s Edge Inc. members that provide low,
More informationVirtual Contact Center Services
Virtual Contact Center Services Alpine Access Virtual Advantage Alpine Access has operated in a 100% virtual world from inception and uses innovative cloud-based technologies to power its services and
More informationVisual Presentation Fall 2011
Call Center Print House Customer Track Rapid Fresh Prospects C.R.M Exclusive Leads Custom Demographics Highest R.O.I. Local Customers Highest Rated BBB Mail House Call Center Print House Customer Track
More informationDEALER LEAD MANAGEMENT. LEADS: How Far Down the Purchase Funnel? THE PURCHASE FUNNEL. Future Prospects. 91 180 Days. Prospects. 31 90 Days.
THE PURCHASE FUNNEL LEADS: How Far Down the Purchase Funnel? Future Prospects 91 180 Days Prospects 31 90 Days Leads 11 30 Days Hot Leads Deals 0 10 Days 2-180 DAY FOLLOW-UP PROCESS TIMELINE 2-180 DAY
More informationIN-HOUSE VS. FULL SERVICE MANAGED CHAT. Everything you need to know to choose the chat solution that s right for your dealership
IN-HOUSE VS. FULL SERVICE MANAGED CHAT Everything you need to know to choose the chat solution that s right for your dealership Chat Will Transform Your Internet Business Auto dealers eager to boost website
More informationDesigning a best-in-class loan refinance program
Designing a best-in-class loan refinance program Experian and the marks used herein are service marks or registered trademarks of Experian Information Solutions, Inc. Other product and company names mentioned
More informationOPERA SOLUTIONS CAPABILITIES. Automotive Solutions: applying advanced analytics throughout the automotive life cycle
OPERA SOLUTIONS CAPABILITIES Automotive Solutions: applying advanced analytics throughout the automotive life cycle 2 From origination to retention to termination, Opera Solutions takes new routes to higher
More informationInternet Lead Routed to Lead Management Tool. Auto Responses sent to customer and email schedule generated
Best Practice Internet Process Internet Lead Routed to Lead Management Tool Auto Responses sent to customer and email schedule generated Crosscheck customer in CRM tool / ConsumerTRAC Personalized email
More informationThe Role of Customer Relationship Management (CRM) Solutions for Financial Services Wholesalers
Whitepaper The Role of Customer Relationship Management (CRM) Solutions for Financial Services Wholesalers Account Managers Product Managers Channel Managers Table of Contents The opportunity...3 CRM:
More informationDigital Marketing Program FAQ
Digital Marketing Program FAQ About the Program Q: Why is Infiniti launching an authorized digital program for the retailer network? A: In today s automotive shopping environment, a consistent Infiniti
More informationMANAGING LEASE-END A GUIDE TO THE DEALER EXPERIENCE
MANAGING LEASE-END A GUIDE TO THE DEALER EXPERIENCE When they lease, you lead. At Kia Motors Finance, we look for ways to support the long-term success of your business. We believe offering a lease product
More informationHow Volvo Construction Equipment Uses Email and CRM to Sell Big Iron!
How Volvo Construction Equipment Uses Email and CRM to Sell Big Iron! Advanced Strategies for Attracting, Selling and Retaining Customers Join the Conversation! I m at #MPB2B. Learning how @VolvoCE_NA
More informationGPS Solutions for Automotive Dealers
GPS Solutions for Automotive Dealers GoldStar GPS gives your Dealership THE EDGE. 78% of Dealers 78% of surveyed dealers reported that GPS devices allow them greater flexibility in their criteria for granting
More informationStudy of Over 200 US Dealerships Reveals Direct Mail Still Packs a Punch
Study of Over 200 US Dealerships Reveals Direct Mail Still Packs a Punch Delivers Dramatic Conversion/ROI when Personalized and Targeted to In-Equity Customers The Situation When it comes to dealer marketing,
More informationAutomotive Services. Tools for dealers, lenders and industry service providers that drive profitable results in today s economy
CONSUMER INFORMATION SOLUTIONS Automotive Services Tools for dealers, lenders and industry service providers that drive profitable results in today s economy Reach the right prospects Automotive solutions
More informationCRM On Demand now hosted locally in Europe. An Oracle White Paper 2011
CRM On Demand now hosted locally in Europe An Oracle White Paper 2011 Innovation, fuelled by the rapid development of new technologies, continues to drive competitive advantage in the area of customer
More informationStop Wasting Money, Start Selling Cars with Analytics
Stop Wasting Money, Start Selling Cars with Analytics Chris Deringer, Chief Marketing Officer DealerOn Derwood, MD 20855 chris@dealeron.com 703-307-1173 The views and opinions presented in this educational
More informationCooperating with Customers On Warranty & Reverse Logistics: Taking the Pain Out of Warranty Returns
Cooperating with Customers On Warranty & Reverse Logistics: Taking the Pain Out of Warranty Returns Automotive Aftermarket Suppliers Association July 2015 Delivered by UPS : Taking the Pain Out of Warranty
More informationTABLE OF CONTENTS. About Lamark Media Who We Are Emailing Solutions and Other Services. page 2 page 3
TABLE OF CONTENTS About Lamark Media Who We Are Emailing Solutions and Other Services page 2 page 3 About Email Marketing The Lamark Advantage Automotive Specific Data Auto Intenders Database page 4 page
More informationDelivering superior automotive experiences
Delivering superior automotive experiences The leading UK provider of demonstration fleet management services A Magma Group Enterprise autoxp Background autoxp s core philosophy for over 20 years has been
More information76% of customers that have regular maintenance performed at the selling dealership purchase another vehicle from that store
N.A.D.A. Research on Customer Retention NADA Research on Customer Attrition: Advertising dollars per vehicle sold: - 635.00 Total Dealership Advertising % that buy their next vehicle from same dealer:
More informationTHE DIGITAL INFLUENCE: HOW ONLINE RESEARCH PUTS AUTO SHOPPERS IN CONTROL
THE DIGITAL INFLUENCE: HOW ONLINE RESEARCH PUTS AUTO SHOPPERS IN CONTROL INTRODUCTION MANY AUTO MARKETERS WRESTLE WITH THE QUESTION OF WHETHER THEY RE GETTING THE MOST OUT OF THEIR MARKETING BUDGETS. AFTER
More information