Working With government Agencies calls for Well-DevelopeD it

Size: px
Start display at page:

Download "Working With government Agencies calls for Well-DevelopeD it"

Transcription

1 Working With government Agencies calls for Well-DevelopeD it In government, as in any industry of such scale, there is constantly new work to be done. Projects must be initiated, developed and maintained, all in the name of improving life for constituents and keeping the national infrastructure together. To complete a myriad of projects, local and national government entities typically partner with private companies. These are often large systems integrators or small businesses, and the variety of services those organizations can render is large and impressive. As with any type of work in the modern world, these projects require a strong commitment to powerful IT. Hiring managers must be well-versed in advanced digital systems and understand the proper use of this technology. In addition to challenges organizations in any field face when taking on new IT projects, firms working with the government must often address additional considerations extra elements that can make all the difference. TEKsystems.com 1

2 Complicating factors Some of the difficulties that come from government contract work are simply amplified versions of enterprise concerns, and others are unique. Having both a plan to cope with these new factors and staff with the know-how to overcome them is vitally important for systems integrators or other businesses hoping to secure government contracts and excel in that capacity. Cybersecurity Any company is subject to attacks by cybercriminals. This problem is intensified when applied to public sector work. Organizations with government ties, whether on a local or national level, often have direct access to their constituents vital data and internal records. These resources could be a beacon for cyberattacks, as hackers driven by a variety of motives often try to move against government targets. Firms with inexperienced cybersecurity teams could find their attempts to work with public sector organizations rejected. The leaders of such entities are not eager to open holes in their digital armor and will look for partner firms that know how to proactively shut down the threat of a minor or major infiltration. The White House is aware of the threats to modern organizations, and the Comprehensive National Cybersecurity Initiative (CNCI) is one illustration of this point. One of the initiative s stated goals is to promote awareness of modern digital dangers that extends to federal IT partners. Companies that are behind the times or have key staff who are not fully aware of the current IT threat landscape could be seen as weak prospective allies as the government becomes more security-savvy. Companies that are behind the times or have key staff who are not fully aware of the current IT threat landscape could be seen as weak prospective allies as the government becomes more security-savvy. TEKsystems.com 2

3 IT legislation Working with the government involves more than simply staying abreast of the current cybersecurity landscape. It also means staying within the guidelines laid out by rules and regulations. There are many of these different laws, some at the federal level and others are more local. The digital world is always in flux, meaning new rules are constantly in development to give the authorities weapons against new threats. While these laws apply to all companies, firms working directly with the government can expect a special focus on having a plan to obey them to the letter. The U.S. Government Accountability Office (GAO) maintains a list of rules pertaining to IT use by private sector companies. The rules convey that the government is both aware of the vital nature of IT and ready to take pains to protect infrastructure. Any firm working with the public sector should have staff able to assure its compliance with IT usage laws and offer proof. Any firm working with the public sector should have staff able to assure its compliance with IT usage laws and offer proof. manage their systems responsibly. Infrastructure musts like energy, transportation, waste and finance are all covered, with enforcement mechanisms that include large civil monetary payments, revocations of privileges and injunctions in court. Companies working with the government on these projects are subject to specific penalties if they stray from correct IT usage. Network infrastructure evolution The government is not known for its fast-moving IT adoption. In recent months, leaders have pushed for new implementations of solutions like the cloud and big data analytics. Virtualization and the cloud have been off the table for some time, as the technology was previously regarded as a safety liability. The increased interest in working from home, accessing data through multiple endpoints and dealing with massive data sets, however, has opened many eyes to the cloud. Now, companies working with federal entities can expect to glimpse their hosted infrastructure. IT partners with no cloud knowledge will end up out of step with what official organizations want. There are 10 fields tied directly to the GAO s 34 specific rules for third-party infrastructure. These consist of one law, eight mandatory standards and 25 regulations and include requirements that businesses take precautions against any sort of mishap, internal or external, and The federal government now has a cloud computing roadmap, drawn up by a team with the National Institute of Standards and Technology. This document is meant to standardize the path leaders take to the cloud, meaning all agencies will have compatible and secure connections to hosted data. Embracing TEKsystems.com 3

4 this document could be important for agencies at all levels, and it could mean that IT partners with no cloud knowledge will end up out of step with what official organizations want. Possible solutions Being unable to take on government contracts and watching them pass to competitors could be disastrous for private service providers. These companies need to find a solution that will help them get the experience they need to seize those opportunities. Third-party staffing, talent management and services firms can help in several notable ways, each meant to enable a company to take its IT to the next level Third-party staffing There is no need to launch a talent search alone. This is a sensitive and specialized area, one where expert partners can help systems integrators achieve their goals. Meeting the many requirements present to work on government projects could be easier with the help of such a firm. Awareness of considerations that must be given to government IT, up to the moment, is one of the main things such an agency can offer. By working with one of these agencies, companies can be sure that a prospective employee will fill a specific need. There is an art to selecting employees with compatible skill sets, assembling a team that will be able to solve government IT problems and help an organization partnering with federal entities work on whatever project it undertakes. For the specific cases presented by government IT, the expertise and knowledge needed to excel could be esoteric or hard to come by. Leading staffing firms can match companies with military veterans returning to civilian life, for example. With an intimate knowledge of federal procedure, these workers could be a valuable human resource. There is an art to selecting employees with compatible skill sets, assembling a team that will be able to solve government IT problems TEKsystems.com 4

5 Talent management Hiring staff can be tricky, and holding onto those workers over the long term can be a challenge as well. Hiring a third-party partner for talent management can help firms be sure they are meeting the needs of their workers and running departments that employees will want to be part of for years to come. When a certain set of skills becomes subject to intense demand, workers with that knowledge can end up changing positions often going where they feel wellcompensated and appreciated. Talent management partners can make sure the firms they work with are well-suited to keeping workers for years to come, providing value and continuity. Professionals who form permanent bonds with their employers can carry their knowledge forward, and having a consistent and experienced team in the office over years could have a positive effect on morale. Holding onto employees lets a business build a culture, rather than simply serving as a station for ambitious workers to pass through on their way to other companies. Holding onto employees lets a business build a culture, rather than simply serving as a station for ambitious workers to pass through on their way to other companies. Once workers have become assets to a company, optimizing their contribution is another important aspect of talent management. Leading firms in the field leverage in-depth studies of companies current IT needs to transform the productivity per employee that leaders can hope to extract. With expert coaching and guidance, the workers can contribute more to the effort than ever before; perhaps more than they themselves knew they were capable of. TEKsystems.com 5

6 Consulting and services If systems integrators entering into new contracts do not want to take on the burden of permanent new staff positions, they can still gain access to the skills they need to succeed on a contract basis. Third parties can provide a variety of skilled and knowledgeable employees who will work with a company on every stage of its government IT projects. This is especially pertinent if the business needs to harness a unique set of talents over a project s short duration. A government partner may not have a specialist on staff to solve various types of crises. That is not a problem, as long as that company calls in a third-party firm s consultants. These workers can augment a team, delivering advice from a unique perspective and helping the company meet its requirements. The government has strict requirements for its partners with its need for efficiency and security, this is understandable. With a consultant on hand, even a small firm that would normally be unable to meet a project s requirements with its permanent staff can deliver exactly what the federal or local entity needs. With a consultant on hand, even a small firm that would normally be unable to meet a project s requirements with its permanent staff can deliver exactly what the federal or local entity needs. There are several ways firms can engage with partners to address their IT services needs. These companies can lead the search for new talent, provide management to help keep the workers already in place or unite companies with consultants on a contract basis to provide services. Such partnerships can make the difference between a company not being prepared to secure a government contract and becoming a key public sector asset. Sources consulted comprehensive-national-cybersecurity-initiative volumei-2.pdf About us People are at the heart of every successful business initiative. At TEKsystems, we understand people. Every year we deploy over 80,000 IT professionals at 6,000 client sites across North America, Europe and Asia. Our deep insights into IT human capital management enable us to help our clients achieve their business goals while optimizing their IT workforce strategies. We provide IT staffing solutions, IT talent management expertise and IT services to help our clients plan, build and run their critical business initiatives. Through our range of quality-focused delivery models, we meet our clients where they are, and take them where they want to go, the way they want to get there. Conclusion There are opportunities in government work for companies, which is great news for businesses with the human resources to contribute. At both the federal and state level, there is a constant need for private sector firms with special experience to step in and deliver IT solutions. Third-party IT staffing, talent management and services firms could provide a way to harness the talent and skills that these companies need. TEKsystems 7437 Race Road, Hanover, MD TEKsystems, Inc. is an Allegis Group, Inc. company. Certain names, products and services listed in the document are trademarks, register trademarks, or service marks of their respective companies. Copyright 2013 TEKsystems, Inc. All Rights Reserved. TEKsystems.com 6

Facilitating a Windows 7 Upgrade and Application Packaging for a Major U.S. Bank

Facilitating a Windows 7 Upgrade and Application Packaging for a Major U.S. Bank Customer Success Stories TEKsystems Financial Services Facilitating a Windows 7 Upgrade and Application Packaging for a Major U.S. Bank FINANCIAL SERVICES NETWORK INFRASTRUCTURE SERVICES TECHNOLOGY DEPLOYMENT

More information

THE CLOUD: PROGRESS AND POTENTIAL

THE CLOUD: PROGRESS AND POTENTIAL THE CLOUD: PROGRESS AND POTENTIAL The cloud has made a tremendous amount of progress in a relatively short time on the technological landscape. Cloud solutions faced doubts soon after their introduction,

More information

Adopting a Continuous Integration / Continuous Delivery Model to Improve Software Delivery

Adopting a Continuous Integration / Continuous Delivery Model to Improve Software Delivery Customer Success Stories TEKsystems Global Services Adopting a Continuous Integration / Continuous Delivery Model to Improve Software Delivery COMMUNICATIONS AGILE TRANSFORMATION SERVICES Executive Summary

More information

Survey Findings DEEP DIVE

Survey Findings DEEP DIVE 2015 Survey Findings DEEP DIVE Introduction Introduction The survey results highlight significant expectations for spending increases, yet tempered confidence in IT departments ability to meet Big Data

More information

QUICK FACTS. Mitigating Co-employment Risk for a Global Interactive Entertainment Company TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES

QUICK FACTS. Mitigating Co-employment Risk for a Global Interactive Entertainment Company TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES [ Information Technology, Managed Services Offering ] TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES QUICK FACTS Client Profile Industry: Media, entertainment and gaming Revenue: More than $4 billion

More information

BRAVE NEW WORLD: OVERCOMING NEW HEALTHCARE CHALLENGES WITH TOP IT TALENT

BRAVE NEW WORLD: OVERCOMING NEW HEALTHCARE CHALLENGES WITH TOP IT TALENT HEALTHCARE CHALLENGES WITH TOP IT TALENT Massive change is on the horizon for your healthcare organization in fact, it has probably already started. For years, industry organizations have departmentalized

More information

IT Workforce. Your onboarding program has the potential to increase retention, productivity and revenue

IT Workforce. Your onboarding program has the potential to increase retention, productivity and revenue IT Workforce Planning Perspectives TEKsystems, a leading provider of IT staffing solutions, IT talent management expertise and IT services, recently surveyed more than 2,400 IT professionals for its quarterly

More information

The Real Cost of a Bad Hire

The Real Cost of a Bad Hire On average, employee turnover cost U.S. businesses an estimated $300 billion. 1 The staggering cost of employee turnover can be viewed as simply the cost of doing business, however, additional damage occurs

More information

IT WORKFORCE PERSPECTIVES

IT WORKFORCE PERSPECTIVES IT WORKFORCE PERSPECTIVES To optimize how organizations attract, develop and retain great IT people, it is critical to evaluate what happens at the line levels of IT and how organizations source, screen,

More information

SURVEY FINDINGS. Executive Summary. Introduction Budgets and Spending Salaries and Skills Areas of Impact Workforce Expectations

SURVEY FINDINGS. Executive Summary. Introduction Budgets and Spending Salaries and Skills Areas of Impact Workforce Expectations SURVEY FINDINGS TEKsystems Annual IT Forecast 2015 Executive Summary More than 500 IT leaders (CIOs, IT VPs, IT directors and IT hiring managers) were polled on the current state of IT spending, skills

More information

QUICK FACTS. Delivering a Unified Data Architecture for Sony Computer Entertainment America TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES

QUICK FACTS. Delivering a Unified Data Architecture for Sony Computer Entertainment America TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES [ Consumer goods, Data Services ] TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES QUICK FACTS Objectives Develop a unified data architecture for capturing Sony Computer Entertainment America s (SCEA)

More information

PRACTICAL BUSINESS INTELLIGENCE STRATEGIES:

PRACTICAL BUSINESS INTELLIGENCE STRATEGIES: PRACTICAL BUSINESS INTELLIGENCE STRATEGIES: Strong BI Foundations to Fuel Your Business Success. Companies that stand out from the crowd have learned the importance of leveraging information to make the

More information

IT Workforce. Create a winning team by leveraging a performance management system. Guide your employees to achieve success as a high-performing team

IT Workforce. Create a winning team by leveraging a performance management system. Guide your employees to achieve success as a high-performing team IT Workforce Perspectives To optimize how organizations attract, develop and retain great IT people, it is critical to evaluate what happens at the line levels of IT and how organizations source, screen,

More information

Designing a Customized E-learning Solution for a Worldwide IT Company

Designing a Customized E-learning Solution for a Worldwide IT Company Customer Success Stories TEKsystems Global Services Designing a Customized E-learning Solution for a Worldwide IT Company INFORMATION TECHNOLOGY TRAINING AND EDUCATION SERVICES Executive Summary TEKsystems

More information

QUICK FACTS. Replicating Canada-based Database Support at a New Facility in the U.S. TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES

QUICK FACTS. Replicating Canada-based Database Support at a New Facility in the U.S. TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES [ Energy Services, Managed Services Offering/ Network Infrastructure Services ] TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES Client Profile Industry: Oil and natural gas Revenue: Approximately $5.2

More information

CHOOSING THE MOST EFFECTIVE APPROACH TO VENDOR CONSOLIDATION

CHOOSING THE MOST EFFECTIVE APPROACH TO VENDOR CONSOLIDATION Rising operational costs, along with a charge from above to do more with less, place pressure on organizations to identify effective strategies to reduce spending. In the world of vendor management, this

More information

IT Workforce snapshot

IT Workforce snapshot 2013 IT Workforce snapshot TEKsystems IT Workforce Snapshot is designed to provide a high-level view of trends impacting IT spending, IT employment, workforce supply and demand, compensation and geographical

More information

QUICK FACTS. Establishing a Telephony Service Desk System to Enhance Telecommunications Support. TEKsystems Global Services Customer Success Stories

QUICK FACTS. Establishing a Telephony Service Desk System to Enhance Telecommunications Support. TEKsystems Global Services Customer Success Stories [ Retail, Support Services ] TEKsystems Global Services Customer Success Stories Client Profile Industry: Retail Revenue: $50.7 billion Employees: Approximately 167,000 Geographic Presence: Headquartered

More information

QUICK FACTS. Providing a Unified Communications Training Solution to End Users Across North America

QUICK FACTS. Providing a Unified Communications Training Solution to End Users Across North America [ Financial Services, Training and Education Services ] TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES QUICK FACTS Client Profile Industry: Insurance Revenue: $64.3 billion Employees: Over 65,000

More information

QUICK FACTS. Facilitating IT Service Management Enterprise-wide for Leading Insurance Provider TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES

QUICK FACTS. Facilitating IT Service Management Enterprise-wide for Leading Insurance Provider TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES [ Financial Services, Application Management Outsourcing ] TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES Client Profile Industry: Insurance Revenue: $64.3 billion Employees: Over 65,000 Geographic

More information

QUICK FACTS. Implementing a Big Data Solution on Behalf of a Media House TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES

QUICK FACTS. Implementing a Big Data Solution on Behalf of a Media House TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES [ Communications, Services ] TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES Client Profile (parent company) Industry: Media, broadcasting and entertainment Revenue: Approximately $28 billion Employees:

More information

IT Workforce snapshot

IT Workforce snapshot 2013 IT Workforce snapshot The energy sector is being impacted by changes that will continue to challenge this sector into the foreseeable future. Technology is an essential player driving and supporting

More information

Designing and Implementing IT Infrastructure Standardization for a Large Energy Company

Designing and Implementing IT Infrastructure Standardization for a Large Energy Company Customer Success Stories TEKsystems Global Services Designing and Implementing IT Infrastructure Standardization for a Large Energy Company ENERGY SERVICES NETWORK INFRASTRUCTURE SERVICES TECHNOLOGY DEPLOYMENT

More information

NAVIGATE THE UNCHARTERED WATERS OF BYOD WITH A SECURE POLICY

NAVIGATE THE UNCHARTERED WATERS OF BYOD WITH A SECURE POLICY IT INDUSTRY TRENDS NAVIGATE THE UNCHARTERED WATERS OF BYOD WITH A SECURE POLICY Any successful sailing trip must be carefully planned to avoid danger and ensure a safe return. The captain evaluates the

More information

Survey Methodology. State of the Job Market Impact of Social Media Mobile Usage SURVEY FINDINGS. New Trends in IT Job Search.

Survey Methodology. State of the Job Market Impact of Social Media Mobile Usage SURVEY FINDINGS. New Trends in IT Job Search. Impact of Social Media Mobile Usage SURVEY FINDINGS New Trends in IT Job Search 2014 Impact of Social Media Mobile Usage and Respondent Profile Data was collected via Web survey, from July 1-18. JOB TITLE:

More information

QUICK FACTS. Implementing Business Intelligence and Retail Signal Solutions for Sony PlayStation TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES

QUICK FACTS. Implementing Business Intelligence and Retail Signal Solutions for Sony PlayStation TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES [ Manufacturing, Data Services ] TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES Client Profile Industry: Video and computer entertainment Global Revenue: $77.58 billion Employees: More than 162,000

More information

Trends. Big Data...The next frontier

Trends. Big Data...The next frontier IT industry Trends Big Data...The next frontier Space: the final frontier. To paraphrase Star Trek, Big Data may help your business boldly go where no business has gone before. And while it may not be

More information

CUSTOMER SUCCESS STORIES

CUSTOMER SUCCESS STORIES [ Applications Development, MSO ] TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES Client Profile Industry: Financial Services Client Revenue: The parent company holds more than $340 billion in assets

More information

Your asset is your business. The more challenging the economy, the more valuable the asset becomes. Decisions are magnified. Risk is amplified.

Your asset is your business. The more challenging the economy, the more valuable the asset becomes. Decisions are magnified. Risk is amplified. Asset management Your asset is your business. The more challenging the economy, the more valuable the asset becomes. Decisions are magnified. Risk is amplified. Data is about more than numbers. It tells

More information

Symantec Global Intelligence Network 2.0 Architecture: Staying Ahead of the Evolving Threat Landscape

Symantec Global Intelligence Network 2.0 Architecture: Staying Ahead of the Evolving Threat Landscape WHITE PAPER: SYMANTEC GLOBAL INTELLIGENCE NETWORK 2.0.... ARCHITECTURE.................................... Symantec Global Intelligence Network 2.0 Architecture: Staying Ahead of the Evolving Threat Who

More information

Survey findings. Executive Summary. Subject: Onboarding

Survey findings. Executive Summary. Subject: Onboarding 2012 Survey findings Executive Summary Subject: Onboarding To drive successful business outcomes, it is critical to evaluate IT initiatives within the context of the broader market environment. TEKsystems

More information

QUICK FACTS. Guiding the Identity and Access Management Strategy for Yale New Haven Health System TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES

QUICK FACTS. Guiding the Identity and Access Management Strategy for Yale New Haven Health System TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES [ Healthcare Services, Network Infrastructure Services Information Security ] TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES Client Profile Industry: Healthcare Revenue: $3.3 billion Employees: 18,000

More information

QUICK FACTS. Migrating User Accounts and Servers to a New Active Directory Domain for a Packaging Manufacturer

QUICK FACTS. Migrating User Accounts and Servers to a New Active Directory Domain for a Packaging Manufacturer [ Manufacturing, Network Infrastructure Services Technology Deployment ] TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES Client Profile Industry: Packaging manufacturing Revenue: Over $9 billion Employees:

More information

Creating Customized Training for a Leading Insurance Company

Creating Customized Training for a Leading Insurance Company Customer Success Stories TEKsystems Global Services Creating Customized Training for a Leading Insurance Company FINANCIAL SERVICES TRAINING AND EDUCATION SERVICES Executive Summary A Fortune 50 insurance

More information

QUICK FACTS. Supporting a Large-scale Technology Deployment for a Hospital s Grand Opening. TEKsystems Global Services Customer Success Stories

QUICK FACTS. Supporting a Large-scale Technology Deployment for a Hospital s Grand Opening. TEKsystems Global Services Customer Success Stories [ Healthcare, Technology Deployment ] TEKsystems Global Services Customer Success Stories Client Profile Industry: Healthcare Revenue: More than $10 billion Employees: Approximately 6,900 Geographic Presence:

More information

QUICK FACTS. Implementing Oracle Business Intelligence Applications 11g for a Fortune 500 Corporation

QUICK FACTS. Implementing Oracle Business Intelligence Applications 11g for a Fortune 500 Corporation [ Manufacturing, Analytics Services ] TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES Client Profile Industry: Appliances manufacturing Revenue: $146 billion (parent company) Employees: 305,000 (parent

More information

Combating a new generation of cybercriminal with in-depth security monitoring. 1 st Advanced Data Analysis Security Operation Center

Combating a new generation of cybercriminal with in-depth security monitoring. 1 st Advanced Data Analysis Security Operation Center Combating a new generation of cybercriminal with in-depth security monitoring 1 st Advanced Data Analysis Security Operation Center The Challenge Don t leave your systems unmonitored. It takes an average

More information

QUICK FACTS. Helping a Software-as-a-Service Provider Scale up Automated Testing TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES

QUICK FACTS. Helping a Software-as-a-Service Provider Scale up Automated Testing TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES [ Information Technology, Quality Assurance and Testing ] TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES Client Profile Industry: Digital marketing Revenue: Approximately $300 million Employees: Approximately

More information

QUICK FACTS. Providing Application Development and Data Migration Support for a Leading Healthcare Company

QUICK FACTS. Providing Application Development and Data Migration Support for a Leading Healthcare Company [ Healthcare Services, Application Development ] TEKsystems Global Services Customer Success Stories Client Profile Industry: Healthcare Revenue: Private Employees: Over 400 Geographic Presence: Locations

More information

Survey findings. Executive Summary. Big Data...The Next Frontier

Survey findings. Executive Summary. Big Data...The Next Frontier 2013 Survey findings Executive Summary...The Next Frontier TEKsystems IT Industry Survey series explores the hottest trends affecting the IT workforce. With over 80,000 IT professionals deployed at 6,000

More information

QUICK FACTS. Facilitating Application Packaging on Behalf of a Global Professional Services Company

QUICK FACTS. Facilitating Application Packaging on Behalf of a Global Professional Services Company [ Professional Services, Technology Deployment ] TEKsystems Global Services Customer Success Stories Client Profile Industry: Professional Services Revenue: Over $13 billion Employees: Over 250,000 Geographic

More information

QUICK FACTS. Managing a Service Operations Team for a Leading Software Developer. TEKsystems Global Services Customer Success Stories.

QUICK FACTS. Managing a Service Operations Team for a Leading Software Developer. TEKsystems Global Services Customer Success Stories. Providing an IT Education Business Processing [ Information Technology, Applications Management ] TEKsystems Global Services Customer Success Stories Client Profile Industry: Software Revenue: $74.3 billion

More information

snapshot IT Workforce IT Workforce snapshot subject HEALTHCARE

snapshot IT Workforce IT Workforce snapshot subject HEALTHCARE 2013 IT Workforce snapshot 2013 IT Workforce subject HEALTHCARE snapshot TEKsystems Healthcare IT Workforce Snapshot is designed to provide a high-level view of trends impacting IT spending and IT employment

More information

Survey findings. Executive Summary. Subject: BYOD

Survey findings. Executive Summary. Subject: BYOD 2013 Survey findings Executive Summary Subject: TEKsystems IT Industry Survey series explores the hottest trends affecting the IT workforce. With over 80,000 IT professionals deployed at 6,000 client sites

More information

Helping an oil and gas company maximize a business intelligence investment

Helping an oil and gas company maximize a business intelligence investment Customer Success Stories TEKsystems Global Services Helping an oil and gas company maximize a business intelligence investment ENERGY SERVICES DATA SERVICES Executive Summary A Fortune 500 oil and gas

More information

AGILE SOFTWARE TESTING

AGILE SOFTWARE TESTING AGILE SOFTWARE TESTING Business environments continue to rapidly evolve, leaving many IT organizations struggling to keep up. This need for speed has led to an increased interest in the Agile software

More information

The Call to Off-shore

The Call to Off-shore Ever dial a 1-800 number and have your call routed directly to India? In as little time as it takes to say hello, many organizations outsourced their IT functions and projects overseas with high hopes

More information

Establishing a Mature Identity and Access Management Program for a Financial Services Provider

Establishing a Mature Identity and Access Management Program for a Financial Services Provider Customer Success Stories TEKsystems Global Services Establishing a Mature Identity and Access Management Program for a Financial Services Provider FINANCIAL SERVICES NETWORK INFRASTRUCTURE SERVICES INFORMATION

More information

Combating a new generation of cybercriminal with in-depth security monitoring

Combating a new generation of cybercriminal with in-depth security monitoring Cybersecurity Services Combating a new generation of cybercriminal with in-depth security monitoring 1 st Advanced Data Analysis Security Operation Center The Challenge Don t leave your systems unmonitored.

More information

QUICK FACTS. Optimizing Procurement and Invoicing Processes on Behalf of a Financial Services Firm TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES

QUICK FACTS. Optimizing Procurement and Invoicing Processes on Behalf of a Financial Services Firm TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES [ Financial Services, Data Services] TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES Client Profile Industry: Financial Services Revenue: Nearly $2 billion Employees: Approximately 3,000 Geographic

More information

Identity & Access Management in the Cloud: Fewer passwords, more productivity

Identity & Access Management in the Cloud: Fewer passwords, more productivity WHITE PAPER Strategic Marketing Services Identity & Access Management in the Cloud: Fewer passwords, more productivity Cloud services are a natural for small and midsize businesses, with their ability

More information

How to Secure Your SharePoint Deployment

How to Secure Your SharePoint Deployment WHITE PAPER How to Secure Your SharePoint Deployment Some of the sites in your enterprise probably contain content that should not be available to all users [some] information should be accessible only

More information

QUICK FACTS. Delivering Superior IT Support Services for a Video Game Maker TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES

QUICK FACTS. Delivering Superior IT Support Services for a Video Game Maker TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES [ Information Technology, Network Infrastructure Services Support Services ] TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES QUICK FACTS Client Profile Industry: Video and consumer entertainment Revenue:

More information

Retail. White Paper. Driving Strategic Sourcing Effectively with Supply Market Intelligence

Retail. White Paper. Driving Strategic Sourcing Effectively with Supply Market Intelligence Retail White Paper Driving Strategic Sourcing Effectively with Supply Market Intelligence About the Author Devaraj Chithur Devaraj is part of the Supply Chain group within Tata Consultancy Services (TCS)

More information

Taking Care of Your Company s Future: 3 Best Practices for Succession Planning

Taking Care of Your Company s Future: 3 Best Practices for Succession Planning Taking Care of Your Company s Future: 3 Best Practices for Succession Planning Copyright 2008 SuccessFactors, Inc. I. Introduction More successful businesses are embracing succession planning to deepen

More information

Modernizing H-E-B s Point-of-sale Systems

Modernizing H-E-B s Point-of-sale Systems Customer Success Stories TEKsystems Global Services Modernizing H-E-B s Point-of-sale Systems RETAIL NETWORK INFRASTRUCTURE SERVICES TECHNOLOGY DEPLOYMENT Executive Summary H-E-B engaged TEKsystems to

More information

QUICK FACTS. Transitioning On-Site Support to an Off-Shore Model on Behalf of an Insurance Provider

QUICK FACTS. Transitioning On-Site Support to an Off-Shore Model on Behalf of an Insurance Provider [ Financial Services, Application Development and Management ] TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES QUICK FACTS Client Profile Industry: Insurance Revenue: More than $68 billion Employees:

More information

SAM Benefits Overview SAM SOFTWARE ASSET MANAGEMENT

SAM Benefits Overview SAM SOFTWARE ASSET MANAGEMENT SAM Benefits Overview SAM SAM is critical to managing an IT environment because effectiveness is seriously compromised when an organization doesn t know what software assets it has, where they are located,

More information

The Growing Need for Real-time and Actionable Security Intelligence Date: February 2014 Author: Jon Oltsik, Senior Principal Analyst

The Growing Need for Real-time and Actionable Security Intelligence Date: February 2014 Author: Jon Oltsik, Senior Principal Analyst ESG Brief The Growing Need for Real-time and Actionable Security Intelligence Date: February 2014 Author: Jon Oltsik, Senior Principal Analyst Abstract: ESG data indicates that many enterprise organizations

More information

Cloud Operations: A New Model for Service Delivery VMWARE WHITE PAPER

Cloud Operations: A New Model for Service Delivery VMWARE WHITE PAPER Cloud Operations: A New Model for Service Delivery VMWARE WHITE PAPER Table of Contents Introduction.... 3 About the Research.... 3 New Challenges, Old Models.... 4 The Traditional IT Service Delivery

More information

HARNESSING CLOUD BENEFITS WITH CONFIDENCE

HARNESSING CLOUD BENEFITS WITH CONFIDENCE HARNESSING CLOUD BENEFITS WITH CONFIDENCE A case study of Skinny Mobile Skinny Mobile is a New Zealand based prepay mobile provider. Skinny is a challenger brand focused on growth, last year alone over

More information

Workforce Analytics Enable Smarter Decisions

Workforce Analytics Enable Smarter Decisions Ventana Research: Workforce Analytics Enable Smarter Decisions Workforce Analytics Enable Smarter Decisions Finding the Right Tool for Human Capital Management White Paper Sponsored by 1 Ventana Research

More information

Get your businesses going in the right direction with a targeted list of permission based emails. Don t get into spam. Get into their hearts.

Get your businesses going in the right direction with a targeted list of permission based emails. Don t get into spam. Get into their hearts. EMAIL MARKETING Get your businesses going in the right direction with a targeted list of permission based emails. Don t get into spam. Get into their hearts. PERMISSION SEGMENTATION SUCCESS We all are

More information

CYBER SECURITY AND CYBER DEFENCE IN THE EUROPEAN UNION OPPORTUNITIES, SYNERGIES AND CHALLENGES

CYBER SECURITY AND CYBER DEFENCE IN THE EUROPEAN UNION OPPORTUNITIES, SYNERGIES AND CHALLENGES CYBER SECURITY AND CYBER DEFENCE IN THE EUROPEAN UNION OPPORTUNITIES, SYNERGIES AND CHALLENGES By Wolfgang Röhrig, Programme Manager Cyber Defence at EDA and Wg Cdr Rob Smeaton, Cyber Defence Staff Officer

More information

How To Get Started With Customer Success Management

How To Get Started With Customer Success Management A Forrester Consulting Thought Leadership Paper Commissioned By Gainsight April 2014 How To Get Started With Customer Success Management Table Of Contents Four Actionable Steps To Setting Up Your Customer

More information

An Executive Primer To Customer Success Management

An Executive Primer To Customer Success Management A Forrester Consulting Thought Leadership Paper Commissioned By Gainsight April 2014 An Executive Primer To Customer Success Management Table Of Contents We Live In A Subscription Economy Learn To Manage

More information

White Paper. The benefits of a cloud-based service for web security. reducing risk, adding value and cutting costs

White Paper. The benefits of a cloud-based service for web security. reducing risk, adding value and cutting costs White Paper The benefits of a cloud-based service for web security A White Paper by Bloor Research Author : Fran Howarth Publish date : February 2010 By using a service based in the cloud, protection against

More information

The Path Ahead for Security Leaders

The Path Ahead for Security Leaders The Path Ahead for Security Leaders Executive Summary What You Will Learn If you asked security leaders five years ago what their primary focus was, you would likely get a resounding: securing our operations.

More information

Digital Customer Experience

Digital Customer Experience Digital Customer Experience Digital. Two steps ahead Digital. Two steps ahead Organizations are challenged to deliver a digital promise to their customers. The move to digital is led by customers who are

More information

A Guide to Carrying Out a SWOT Analysis Introduction

A Guide to Carrying Out a SWOT Analysis Introduction A Guide to Carrying Out a SWOT Analysis Introduction Resource 1.4 A SWOT (strengths, weaknesses, opportunities and threats) analysis is often done as part of the process of developing a business plan or

More information

/ WHITEPAPER / THE BIMODAL IT

/ WHITEPAPER / THE BIMODAL IT / WHITEPAPER / THE BIMODAL IT By Melbourne IT Enterprise Services IMPLEMENTING THE DYNAMIC COMPONENT FOR A DIGITAL WORLD Among the IT operational models developed over the years, the recent release of

More information

Recruiting Temporary IT Staff: Not Enough Time To Do It Right, But Do You Really Have Enough Time To Do It Over?

Recruiting Temporary IT Staff: Not Enough Time To Do It Right, But Do You Really Have Enough Time To Do It Over? Recruiting Temporary IT Staff: Not Enough Time To Do It Right, But Do You Really Have Enough Time To Do It Over? TEKsystems Thought Leadership Series White Paper No.1 2008 TEKsystems, Inc. All Rights Reserved

More information

Information Technology Strategic Plan 2014-2017

Information Technology Strategic Plan 2014-2017 Information Technology Strategic Plan 2014-2017 Leveraging information technology to create a competitive advantage for UW-Green Bay Approved December 2013 (Effective January 2014 December 2017) Contents

More information

QUICK FACTS. Catholic Health Initiatives Collaborates with TEKsystems to Update its Aging Fleet of IT Equipment to Achieve Meaningful Use

QUICK FACTS. Catholic Health Initiatives Collaborates with TEKsystems to Update its Aging Fleet of IT Equipment to Achieve Meaningful Use [ Healthcare, Technology Deployment ] TEKsystems Global Services Customer Success Stories Client Profile Industry: Healthcare Revenue: Approximately $9.8 billion (FY2012) Employees: Approximately 78,000

More information

Security Awareness Campaigns Deliver Major, Ongoing ROI

Security Awareness Campaigns Deliver Major, Ongoing ROI Security Awareness Campaigns Deliver Major, Ongoing ROI CONTENTS 01 01 02 04 05 06 Introduction The Challenge Immediate Value Evaluating effectiveness Ongoing value Conclusion INTRODUCTION By this point,

More information

Turning data into reality. Seizing the opportunity for transformation using big data analytics in human services. Experience the commitment

Turning data into reality. Seizing the opportunity for transformation using big data analytics in human services. Experience the commitment Experience the commitment WHITE PAPER Turning data into reality Seizing the opportunity for transformation using big data analytics in human services September 2013 cgi.com /stateandlocal 2013 CGI GROUP

More information

Accenture and Software as a Service: Moving to the Cloud to Accelerate Business Value for High Performance

Accenture and Software as a Service: Moving to the Cloud to Accelerate Business Value for High Performance Accenture and Software as a Service: Moving to the Cloud to Accelerate Business Value for High Performance Is Your Organization Facing Any of These Challenges? Cost pressures; need to do more with the

More information

Accenture Human Capital Services for SuccessFactors

Accenture Human Capital Services for SuccessFactors Accenture Human Capital Services for SuccessFactors Workforce and talent management have never been so critical to business value. To achieve high performance, global enterprises are seeking measurable

More information

Hosting and cloud services both provide incremental and complementary benefits to the organization

Hosting and cloud services both provide incremental and complementary benefits to the organization 33 Yonge St., Suite 420, Toronto, Ontario Canada, M5E 1G4 W H I T E P A P E R I D C a n d T E L U S E n t e r p r i s e C l o u d S t u d y, 2 0 1 3 : C a p i t a l i z i n g on C l o u d ' s W i n d o

More information

Talent DNA that drives your business

Talent DNA that drives your business Talent DNA that drives your business Align your talent DNA and business strategy to achieve real success Accelerate your business with a strategic HCM solution that turns your human capital investment

More information

Table of contents. Best practices in open source governance. Managing the selection and proliferation of open source software across your enterprise

Table of contents. Best practices in open source governance. Managing the selection and proliferation of open source software across your enterprise Best practices in open source governance Managing the selection and proliferation of open source software across your enterprise Table of contents The importance of open source governance... 2 Executive

More information

Optimize Career Advantage through Skills Development. Microsoft Learning

Optimize Career Advantage through Skills Development. Microsoft Learning Optimize Career Advantage through Skills Development Microsoft Learning Changing IT Workforce IT workforce is aging in most developed countries Tenure of IT Professionals keeps going up Global competition

More information

A Hurwitz white paper. Inventing the Future. Judith Hurwitz President and CEO. Sponsored by Hitachi

A Hurwitz white paper. Inventing the Future. Judith Hurwitz President and CEO. Sponsored by Hitachi Judith Hurwitz President and CEO Sponsored by Hitachi Introduction Only a few years ago, the greatest concern for businesses was being able to link traditional IT with the requirements of business units.

More information

IBM Software Cloud service delivery and management

IBM Software Cloud service delivery and management IBM Software Cloud service delivery and management Rethink IT. Reinvent business. 2 Cloud service delivery and management Virtually unparalleled change and complexity On this increasingly instrumented,

More information

IBM Executive Point of View: Transform your business with IBM Cloud Applications

IBM Executive Point of View: Transform your business with IBM Cloud Applications IBM Executive Point of View: Transform your business with IBM Cloud Applications Businesses around the world are reinventing themselves to remain competitive in a time when disruption is the new normal.

More information

Cyber security. Cyber Security. Digital Employee Experience. Digital Customer Experience. Digital Insight. Payments. Internet of Things

Cyber security. Cyber Security. Digital Employee Experience. Digital Customer Experience. Digital Insight. Payments. Internet of Things Cyber security Digital Customer Experience Digital Employee Experience Digital Insight Internet of Things Payments IP Solutions Cyber Security Cloud 2015 CGI IT UK Ltd Contents... Securing organisations

More information

Industry insight into FCRA-compliance and its benefits to healthcare organizations.

Industry insight into FCRA-compliance and its benefits to healthcare organizations. White Paper Industry insight into FCRA-compliance and its benefits to healthcare organizations. April 2012 LexisNexis Health Care Credentialing Excellent Certification in License to Practice, Malpractice

More information

Turning Data into Reality:

Turning Data into Reality: WHITE PAPER Turning Data into Reality: Seizing the Opportunity for Transformation Using Big Data Analytics in Human Services May 2013 1 cgi.com 2013 CGI GROUP INC. Introduction The chatter around big data

More information

The Cybersecurity Journey How to Begin an Integrated Cybersecurity Program. Version 1.0 March 2005

The Cybersecurity Journey How to Begin an Integrated Cybersecurity Program. Version 1.0 March 2005 The Cybersecurity Journey How to Begin an Integrated Cybersecurity Program March 2005 Legal and Copyright Notice The Chemical Industry Data Exchange (CIDX) is a nonprofit corporation, incorporated in the

More information

QUICK FACTS. Consolidating Service Desks Post-Merger for a Leading U.S. Energy Supplier TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES

QUICK FACTS. Consolidating Service Desks Post-Merger for a Leading U.S. Energy Supplier TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES [ Energy Services, Managed Services Offering/IT Support Services ] TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES Client Profile Industry: Energy Revenue: $23.5 billion Employees: Approximately 26,000

More information

THE SUSTAINABLE WAY TO GROW

THE SUSTAINABLE WAY TO GROW Financial Services POINT OF VIEW THE SUSTAINABLE WAY TO GROW WHAT WEALTH MANAGERS CAN LEARN FROM OTHER PROFESSIONAL SERVICES AUTHOR Philippe Bongrand, Partner Wealth Management is a professional services

More information

CA Enterprise Mobility Management MSO

CA Enterprise Mobility Management MSO SERVICES DESCRIPTION CA Enterprise Mobility Management MSO At a Glance Today, your customers are more reliant on mobile technologies than ever. They re also more exposed by mobile technologies than ever.

More information

The Service Provider s Speed Mandate and How CA Can Help You Address It

The Service Provider s Speed Mandate and How CA Can Help You Address It The Service Provider s Speed Mandate and How CA Can Help You Address It Welcome to the Application Economy Innovative services and business models continue to hit the market, which creates both unprecedented

More information

Better profile Better prospects The value of a positive social media presence in career planning. hays.be/socialmedia

Better profile Better prospects The value of a positive social media presence in career planning. hays.be/socialmedia Better profile Better prospects The value of a positive social media presence in career planning the world is watching BE seen in your best light More than a billion people use social media and the number

More information

Testing the Security of your Applications

Testing the Security of your Applications Home Safeguarding Business Critical Testing the of your Applications Safeguarding business critical systems and applications 2 Safeguarding business critical systems and applications Organizations are

More information

CORE INSIGHT ENTERPRISE: CSO USE CASES FOR ENTERPRISE SECURITY TESTING AND MEASUREMENT

CORE INSIGHT ENTERPRISE: CSO USE CASES FOR ENTERPRISE SECURITY TESTING AND MEASUREMENT CORE INSIGHT ENTERPRISE: CSO USE CASES FOR ENTERPRISE SECURITY TESTING AND MEASUREMENT How advancements in automated security testing software empower organizations to continuously measure information

More information

Knowledge Powers the Service Desk

Knowledge Powers the Service Desk LANDesk White Paper Knowledge Powers the Service Desk The time has come to review knowledge management within service delivery Contents Executive Summary...3 Introduction...3 Service Desks: A Specific

More information

Securing the Mobile App Market

Securing the Mobile App Market WHITE PAPER: SECURING THE MOBILE APP MARKET White Paper Securing the Mobile App Market How Code Signing Can Bolster Security for Mobile Applications Securing the Mobile App Market How Code Signing Can

More information

Remarks by. Thomas J. Curry Comptroller of the Currency. At the. Bank Information Technology Training Conference. Atlanta.

Remarks by. Thomas J. Curry Comptroller of the Currency. At the. Bank Information Technology Training Conference. Atlanta. Remarks by Thomas J. Curry Comptroller of the Currency At the Bank Information Technology Training Conference Atlanta October 2, 2012 Good morning everyone. Thank you, Carolyn, for your gracious introduction,

More information

The Success Profile for Shared Services and Centres of Expertise

The Success Profile for Shared Services and Centres of Expertise 1 The Success Profile for Shared Services and Centres of Expertise Contents Role and models 3 Great minds think alike 4 Five factors that make the difference 5 Five factors in action 7 What can we take

More information