Step One: Downloading and Running the Dial- up Networking (DUN) Installer

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1 Introduction The Globalstar GSP-1700 can function as a data modem for use with Windows 7 offering uncompressed 9.6 Kbps data throughput. To setup your Windows 7 computer and Globalstar phone for data use, simply use the OCENS/Global Marine Networks Dial-up Networking Installer, and then configure your computer to access the GSP Table of Contents Step One: Downloading and Running the Dial-up Networking (DUN) Installer... 1 Step Two: Configuring the Dialup Adapter and Modem... 5 Step Tree: Install Express Data... 7 Step Four: Connect to the internet Step One: Downloading and Running the Dial- up Networking (DUN) Installer 1. Start with the Globalstar GSP-1700 off and not connected to your machine. You will connect it later. 2. Download the latest installer at: 3. Select Install Globalstar Modem Software Page 1/13

Table of Contents Step One: Downloading and Running the Dial-up Networking (DUN) Installer... 1 Step Two: Configuring the Dialup Adapter and Modem... 5 Step Tree: Install Express Data.

2 Globalstar Tech Tip How to connect GSP to Windows 7 4. Select PC Users 5. Select Windows 7 / Windows 8 Installer 6. Run the Installer, which will open an Installation Wizard. Click Next to begin the installation 7. Once you accept the terms, and click Next, you will be prompted to connect a USB device, connect and power on the Globalstar GSP-1700 phone. Page 2/13

Run the Installer, which will open an Installation Wizard.

3 8. Click the Device Manager button to bring up Windows Device Manager 9. Under Other Devices right-click on Qualcomm CDMA Technologies MSM and then click on Update Failed Driver. Windows may not recognize Qualcomm and list it as an Unknown Device 10. Right click and select Update Driver Software 11. A new window will open. Select Browse my computer for driver software Page 3/13

Failed Driver. Windows may not recognize Qualcomm and list it as an Unknown Device 10.

4 12. Browse the C:\ Drive and find the file called c:\wireless.drv. You can find this using the filepath C:/ > My Computer > wireless.drv 13. Underneath the File path name, ensure that Include subfolders is selected, then click on Next. 14. Windows will find the driver. Click on Install this driver software anyway. Page 4/13

Underneath the File path name, ensure that Include subfolders is selected, then

5 15. A new window will open saying Windows has successfully updated your driver software Close the window. 16. In the Device Manager, under Ports (COM & LPT) Communications Port for GSP-1700 will now be visible. Step Two: Configuring the Dialup Adapter and Modem 17. Return to the Wizard, which should say Connect the USB adapter which interfaces to the satellite terminal to the computer now. Click Next. Page 5/13

In the Device Manager, under Ports (COM & LPT) Communications Port for GSP-1700 will now be visible.

6 18. Click on Quick Install. 19. The computer will probe the serial ports looking for satellite phones. Once it finds the GSP-1700 connected, a new window will appear. 20. Click on Install the driver software anyway. 21. A Window will appear saying Installing Modem Globalstar GSP-1700 Modem for use by Dial-up Connection Globalstar Packet Modem. Click OK. Page 6/13

Once it finds the GSP-1700 connected, a new window will appear. 20.

7 22. A new window will appear. Your Globalstar 1700 phone driver has been successfully installed. Click Next to complete the installation. 23. Click Finish in the Installation Wizard to close it. Step Tree: Install Express Data 24. Install Globalstar Express Data by accessing in your internet browser Page 7/13

8 25. Chose the Installer Windows Version 26. Close your internet browser and Run setup_pc.exe, the file you download, and click Next 27. Please read the terms and license agreement and click Accept Page 8/13

9 28. Click Next 29. Read the pop-up and if applicable to you, follow the instructions, then click OK to continue 30. Click Ok and restart your computer 31. You must Register Express Data before using this data compression software. Visit express_data.htm And click CLICK HERE TO REGISTER Page 9/13

continue 30. Click Ok and restart your computer 31.

10 32. Enter your information and click Submit, you will then be directed to Propel s Express Data Software site. If you encounter any issues please contact Globalstar Customer Care at Chose a username and password 34. Please check your to obtain access information Page 10/13

If you encounter any issues please contact Globalstar Customer Care at

11 35. Please follow the steps in the Configuration Wizard to set up your Express Data Step Four: Connect to the internet 36. To connect to the Internet, Click Start > Control Panel > Network and Sharing Center > Change Adapter Settings 37. Use the view by Large Icons Page 11/13

To connect to the Internet, Click Start > Control Panel > Network

12 38. Click on Network and Sharing center 39. Click on Change adapter settings 40. Double-click on the Globalstar Packet Modem icon. Ensure the phone number is #777. To create a short cut, drag the Globalstar Packet Modem to your desktop. For your initial test, disable all other connections. Ensure to enable connections after your test. Page 12/13

To create a short cut, drag the Globalstar Packet Modem to your desktop.

13 41. Click Dial. You must be outdoors, your must have a clear view of the sky and be registered on the network and ready to place a call. 42. Open Google search engine as a test. 43. To disconnect, simply right-click on the Globalstar Packet Modem icon and select Disconnect. Page 13/13

THIS GUIDE PROVIDES ASSISTANCE WITH THE INSTALLATION OF COMMUNICATION PORTS AND DEVICE DRIVERS FOR GLOBALSTAR SATELLITE PHONES AND EQUIPMENT.

1 Table of Contents THIS GUIDE PROVIDES ASSISTANCE WITH THE INSTALLATION OF COMMUNICATION PORTS AND DEVICE DRIVERS FOR GLOBALSTAR SATELLITE PHONES AND EQUIPMENT. Windows XP/2000 2 GSP-1700 for Windows