DYNAMIC INFRASTRUCTURE Helping build a smarter planet

Transcription

1 Robert J. Alexander Executive IT Architect 12 February 2009 Rome Italy DYNAMIC INFRASTRUCTURE Helping build a smarter planet Robert Alexander Executive IT Architect La Dynamic Infrastructure 2009 IBM Corporation

2 The need for progress is clear. 85% idle In distributed computing environments, up to 85% of computing capacity sits idle. 40 billion Consumer product and retail industries lose about $40 billion annually, or 3.5 percent of their sales, due to supply chain inefficiencies. 70 per $1 70% on average is spent on maintaining current IT infrastructures versus adding new capabilities. 1.5x Explosion of information driving 54% growth in storage shipments every year. 33% 33% of consumers notified of a security breach will terminate their relationship with the company they perceive as responsible IBM Corporation

3 The opportunity for progress is clear. Handles over 50% of global trades 1.5M new customers each month $75M annual operating cost savings CLS: In partnership with IBM, CLS created the world s first and only global system for real-time simultaneous and irrevocable settlement of payment instructions and foreign exchange transactions, peaking at $5.4 trillion a day and growing. Bharti Airtel: Infrastructure integrates channel and customer facing processes - enabling a seamless customer experience, higher customer satisfaction - more profitable growth in the highly competitive mobile communications market in India. DTE Energy Company: Projects US$75M in annual operating cost savings by undertaking a massive consolidation of business systems and standardization across all business units IBM Corporation

4 We must move past today s challenges to seize tomorrow s opportunities. HOW CAN WE ADDRESS WHILE ALSO LAYING A FOUNDATION FOR HIGHER SERVICE EXPECTATIONS Internet-savvy consumers and employees expect 24x7 access to quality services. RISING COST PRESSURES Staggering levels of complexity and inefficiency drive up cost and stifle innovation. NEW RISKS & THREATS The connected, collaborative world is also a more vulnerable world. BREAKTHOUGH PRODUCTIVITY Almost any person, object, or service can become digitally aware and connected creating new possibilities for change. ACCELERATED VALUE CREATION More adaptive capabilities like cloud computing create new opportunities. INCREASED VELOCITY The faster pace of business and society demands a more responsive, agile infrastructure IBM Corporation

5 Dynamic Infrastructure: Enabling visibility, control and automation across all business and IT assets. DYNAMIC INFRASTRUCTURE Mobility Infrastructure Facilities Infrastructure Production Infrastructure Technology Infrastructure Communications Infrastructure VISIBILITY CONTROL AUTOMATION...supporting converged management to deliver smarter business outcomes IBM Corporation

6 Dynamic Infrastructure: Transforming these assets into higher value services. DYNAMIC INFRASTRUCTURE SERVICE-ORIENTED Rapid service deployment. Reusable service components. Secure and reliable processes. AND SERVICE-MANAGED Integrated management across all assets. Service visibility, control and automation. Manage complex, rapid changes. implementing a service-oriented, service-managed approach to rapidly and dynamically deliver business and IT services IBM Corporation

7 Dynamic Infrastructure: Is highly optimized to achieve more with less. CLOUD COMPUTING VIRTUALIZATION + ENERGY + + STANDARDIZATION EFFICIENCY AUTOMATION = Reduced Cost leveraging virtualization, energy efficiency, standardization and automation to free up operational budget for new investment IBM Corporation

8 Dynamic Infrastructure: Helping build a smarter planet Dynamic Infrastructure Enables visibility, control, and automation across all business and IT assets. Transforms assets into higher value services. Highly optimized to achieve more with less. Addresses the information challenge. Leverages flexible sourcing like clouds. Manages and mitigates risks. delivers superior business and IT services with agility and speed IBM Corporation

9 Important considerations when building a dynamic infrastructure. How to get started. Flexible sourcing options. Collaborate with our experts IBM Corporation

10 Collaborate with our experts. Skills & Expertise Business domain expertise across all industries. Span the spectrum from ideation to implementation. Over 3,500 Security & Privacy professionals globally. Over 4,500 skilled System z services experts. Over 5,000 ITIL-certified consultants in 30 countries. Over 20,000 SOA trained professionals. Over 93,000 application professionals network professionals in over 65 countries. Closely linked to IBM Research & cross disciplinary expertise through IBM Academy of Technology. IBM Worldwide Client Centers Executive Briefing Centers and WW Design Centers Proof of Concept and Benchmark Centers. IBM and Business Partner Innovation Centers. Industry Solution and Cloud Computing Centers. Extensive access to online resources IBM White Papers & IBM Redbooks. Technical papers, Blueprints and patterns to accelerate transformation IBM Corporation

11 Dynamic Infrastructure: Helping build a smarter planet Where to start: Dynamic Infrastructure Entry Assessments & Workshops. If you... Understand the dynamic infrastructure vision but need to know its applicability to your business 10 IBM offers... Assessment Description Output Dynamic Infrastructure Innovation Workshop Evaluates current and target state for 14 IT characteristics; identifies strategic business alignment and gaps Performed by: IT Architects, Specialists or Consultants or Specialty Elite Business Partners Time: 1 day Workshop Report: Observations, comments and recommendations; set of roadmaps for closing high priority gaps Express IT Strategy Assessment For midmarket clients, examines IT strategy and alignment to business direction and its support of business through effective management of resources and investments Performed by: IBM consultants or Business Partners Time: 4 weeks Recommendations for improvement: prioritized initiatives and activities, costs and benefits, relevant industry and technology points of view 2009 IBM Corporation

12 Dynamic Infrastructure: Helping build a smarter planet Where to start: Improved Services Entry Assessments & Workshops. If you... Need to automate IT processes, manage business services, manage SOA environments or converge business and IT asset management IBM offers... Assessment Description Visibility, Control, Automation Assesses your ability to deliver quality services to assessment your customers Performed by: Self assessment / Time: <30 mins Service management assessment Evaluates IT processes and their importance to your IT service management efficiency and effectiveness. Performed by: Self assessment / Time: mins Offers a rapid, structured approach to developing a detailed strategic roadmap for IT service Service management management implementation or enhancement strategy & planning workshop Performed by: IT Consultants, architects Time: 2-3 days w/client over 4-5 weeks Enterprise Asset Management ROI Potential Workshop 11 Provides a quick understanding of the potential financial impact of improving the management of your operating assets Performed by: Business Consultants Time: 3 days Output Printout of results to help you plan your service management strategy and implementation Printout of prioritized improvements to your Service Management capabilities Flash assessment; Roadmap of initiatives to improve service management capabilities Proposal that includes recommended solution, benefit summary, high level ROI analysis 2009 IBM Corporation

13 Dynamic Infrastructure: Helping build a smarter planet Where to start: Cost Reduction Entry Assessments & Workshops. If you... Need to reduce costs caused by server sprawl, escalating storage costs, inefficient application infrastructure or rising power and cooling expenses 12 IBM offers... Assessment Description Output Server Consolidation Efficiency Study Analysis of server environment optimization, outlining various investment and savings scenarios. Performed by: IT consultants / Time: 1 day Business case and ROI report IT Optimization & EE Assessment Examines potential savings in moving to a more optimized IT environment TCO and ROI presentation Performed by: Specialty Business Partners / Time: 1 day Move Up to IBM Server Makeover Offer High-level server consolidation assessment Performed by: Technical sales support / Time: 1 hr for client / 5 days to generate report Server Makeover Report: observations, server reduction plan, TCO Analysis, recommendations Storage Enterprise Resource Planning Utilization Study Analyzes storage environment management with focus on storage utilization Performed by: IT consultants / Time: 3 18 wks Report detailing how to better manage their storage (e.g. lower cost storage media, reclaiming, consolidating) WebSphere VE Value Assessment Assesses ROI for deploying WebSphere Virtual Enterprise Performed by: WebSphere sellers / Time: 2 days TCO model, business case presentation, solution architecture Energy Efficiency Benchmark Determines how green your businesses is in comparison to other businesses Performed by: Self assessment / Time: mins Green "score" versus an average score Systems Green Estimates potential energy & cost savings if IT systems optimized Performed by: IT Architects, Specialists / Time: 2 days 6+ page report and one hour teleconference 2009 IBM Corporation

14 Dynamic Infrastructure: Helping build a smarter planet Where to start: Risk Management Entry Assessments & Workshops. IBM offers... If you... Need to manage risks through a more resilient and secure infrastructure 13 Assessment Description Output Resilient Business Infrastructure Workshop Assesses risk exposures, gaps in business continuity plan and next steps towards a more resilient business Performed by: IT consultant, solution sales leader or Specialty Dynamic Infrastructure Business Partners / Time: 1 day Report highlighting high level recommendations on next steps IBM Storage Optimization Assesses present storage posture and what needs to be done to manage your storage infrastructure more efficiently Performed by: Self assessment / Time: <30 mins Report highlighting areas of improvement Storage Optimization Study and Workshop Reviews storage environment and options to gain control over potential growth. Focus is on standardization, control, and virtualization. Performed by: IT architects / Time: Custom based on scope Report defining specific improvements and supporting business case Client Security Readiness Tool Helps define current security posture and recommended priorities Performed by: Skilled security professionals / Time: 4 hrs Customized, prioritized IT security strategic roadmaps Security Whiteboard Session Reviews top security concerns and exposures, focus is on risk and compliance; suggests potential improvements Performed by: Technical consultants / Time: 1 day Session summary Express IT Vulnerability Assessment Report documenting low, For midmarket, analyzes vulnerabilities in Web-based applications / medium and high-risk networks and how to address them exposures and Performed by: Security consultants and Business Partners / Time: recommendations for 3 weeks improvements 2009 IBM Corporation

15 Flexible sourcing options. Tools, Technologies and Project-based Services Leverage the tools, technology and services from IBM to help you quickly build an effective and responsive infrastructure. Managed Services The widest array of remote managed services, on site managed services and hosting services. Outsourcing Increase speed and certainty of business driven IT and process change. Value-enhancing, cost efficient Business Process, Application and IT and Integration Services. Cloud Computing Options As an industry leader in cloud and cloud-like services and technologies, IBM can help you build private clouds or outsource portions of your IT to cloud environments. that help you develop the right sourcing strategy for your business IBM Corporation

16 IBM s own smart transformation has delivered results. IBM IT Transformation From 2002 through 2007, IBM's own IT investments delivered a cumulative benefit yield of approximately $4 billion. For every dollar invested, we saw a $4 cumulative benefit Today CIOs Host data centers Web hosting centers 80 5 Network 31 1 Applications 15,000 4,700 Data Center Efficiencies Achieved Project Big Green Cloud-enabled on demand IT delivery solution Consolidation and virtualization - thousands of servers onto approximately 30 IBM System z mainframes. Additional virtualization leveraging System p, System x and storage across enterprise. Substantial savings being achieved in multiple dimensions: energy, software and system management and support costs. The virtualized environment will use 80% less energy and 85% less floor space. 2X existing capacity, no increase in consumption or impact by Self-service for 3,000 IBM researchers across 8 countries. Real time integration of information and business services IBM Corporation

17 Building a dynamic infrastructure requires an integrated, holistic approach IBM Corporation

18 Architectural Model for Dynamic Infrastructure SERVICE REQUESTORS END USERS DEVELOPERS SERVICE CREATORS OPERATORS CORE ENTERPRISE ADMINISTRATION END USERS APPLICATION ARCHITECTURE SERVICE MANAGEMENT INFORMATION INFRASTRUCTURE RESILIENCE END USERS VIRTUAL IT INFRASTRUCTURE SERVERS STORAGE NETWORK PHYSICAL IT INFRASTRUCTURE BUSINESS INFRASTRUCTURE SERVERS STORAGE NETWORK FACILITIES IBM Corporation

19 Building a dynamic infrastructure. Service Management Provide visibility, control and automation across all the business and IT assets to deliver higher value services. Asset Management Maximizing the value of critical business and IT assets over their lifecycle with industry tailored asset management solutions. Virtualization Leadership virtualization and consolidation solutions that reduce cost, improve asset utilization, and speed provisioning of new services. Energy Efficiency Address energy, environment, and sustainability challenges and opportunities across your business and IT infrastructure. Business Resiliency Maintaining continuous business and IT operations while rapidly adapting and responding to risks and opportunities. Information Infrastructure Security End to end industry customized governance, risk management and compliance solutions. Helping businesses achieve information compliance, availability, retention, and security objectives IBM Corporation

20 IBM Service Management offerings and capabilities. A comprehensive portfolio of leadership products and services to manage all aspects of a dynamic infrastructure with visibility, control and automation. IBM SERVICE MANAGEMENT OFFERINGS Business service management. Event management (systems, network and energy). Request-driven provisioning and scheduling. Integrated service delivery and process automation. Service request management. Solutions for cloud computing. SOA performance management. IT governance. Continuous data protection and automated archiving. Security of applications, data, and processes. End-to-end asset management. IT financial management with chargeback and billing. IBM LEADERSHIP Market Share Leader System Management #1 in Availability & Performance Gartner. #1 in Operations Mgt. software Gartner. #1 in Event, Fault and Log Mgt. IDC. #1 in Event Automation IDC. #1 in Performance Management Software IDC. Service Assurance #1 in System and Network Management IDC. #1 in Network Management Gartner. Storage #1 in Archive and Hierarchical Storage Mgt, IDC. Security #1 in Identity and Access Mgt. IDC IBM Corporation

21 Dynamic Infrastructure Service Management Next Steps Visibility -See Your Business Services. Control - Manage your risk and compliance. Automation - Build Agility into your Operations. Implement dashboards for real-time operations and process management. Get started with the ITSM Self-Assessment Tool. Leverage service management strategy and planning services. Integrate real-time event, resource, security and asset/ configuration data. Integrate process workflows with operational tools to enforce controls. Leverage service management design for an integration roadmap. Implement automation across real-time operational tools, process workflows and all IT and non-it assets. Leverage service delivery and support automation across the service lifecycle IBM Corporation

22 IBM Asset Management offerings and capabilities. The only unified solution for asset, service, change and configuration management built on a common platform and leading, standards-based technology. Uniquely addresses increasingly complex assets that include IT hardware and software components in traditional enterprise assets. IBM ASSET MANAGEMENT OFFERINGS Enterprise Asset Management Industry Specific Solutions: Nuclear Power, Utilities, Life Sciences, Oil & Gas, & Transportation. IT Asset Management Service request management. License Compliance Manager. IBM LEADERSHIP Functional Extensions: Service Providers, Spatial Asset Management, Linear Asset Manager, Mobile Work Manager, Navigator, Calibration. Market Leader Enterprise Asset Management (EAM) 1# in Enterprise Asset Management Market Share ARC Advisory Group. 1# in Enterprise Asset Management Market Share International Date Corporation. Gartner Magic Quadrants for EAM. IDC Energy Insights Short List Work and Asset Management for Energy Delivery. Companies who use IBM Asset Management worldwide 10 of the 20 largest diversified UTILTIES. 7 of the 13 busiest AIRPORTS. 5 of the 10 largest OIL & GAS companies. 11 of the 12 major AEROSPACE & DEFENSE companies. 7 of the 10 largest AUTOMOTIVE Manufacturers IBM Corporation

23 Dynamic Infrastructure Asset Management Next Steps IT Asset Management Track and manage the lifecycle of IT assets. Consolidated Asset Management Manage the lifecycle of all critical assets. Implement IT Asset Management and improve inventory, maintenance, contacting processes. Implement License Compliance Management to rack hardware and software deployment. Converged Assets Leverage operational assets with embedded IT. Leverage IBM leadership in asset management. Implement consolidated enterprise asset management. Increase the reliability and availability of assets, and the services the assets collectively support. Deep Industry Functionality Meeting the needs of asset intensive industries. Help IT and Operations work together to support ITenabled assets with asset management for all assets types. Automate workflows to enhance operational efficiencies. Leverage solutions built on standards-based (Java) technologies for Improve agility and flexibility. Leverage IBM s industry specific strategy,consulting, integration and implementation leadership. Start an asset management assessment. Increase productivity of the workforce while capturing knowledge IBM Corporation

24 IBM Virtualization offerings and capabilities. A comprehensive portfolio of leadership products and services for virtualization of the IT infrastructure to reduce operational costs and complexity, resolve space, power, and cooling constraints in the data center, and contribute to advancing the companies IT efficiency and cost structure. IBM VIRTUALIZATION OFFERINGS Virtualized Servers and Storage. Server Consolidation Efficiency Studies. Server and Storage Virtualization solutions. Virtualization Management Solutions. Virtualization and Consolidation Services. Application Infrastructure Virtualization. Client Virtualization Solutions. Network Optimization Solutions Implementation Services. Financing and IT asset disposal Services. Strategy & Planning Services. IBM LEADERSHIP Over 40,000 clients exploiting IBM system-level virtualization. 1 Over 10,000 IT optimization engagements % of IBM mainframes are delivered virtualization ready. 3 IBM Remote Managed Infrastructure Services typically reduce monitoring & management related costs by 20%+. IBM s IT transformation has consolidated thousands of servers onto approximately 30 IBM System z mainframes. Recognized leader in Storage Services 2, IT Consolidation Consultancy Services 4, and Network Consulting and Integration Services IBM Corporation

25 Dynamic Infrastructure Virtualization Next Steps Reduce operating costs. Improve service responsiveness. Start with a Systems Consolidation Study. Leverage IBM s leadership server and storage products. Increase utilization of servers through consolidated workloads. Balance storage utilization with San Volume Controller. Leverage IBM s IT Optimization studies and business value assessment. Implement virtualization to increase IT utilization and efficiency with improved flexibility and resilience. Optimize network for new systems environment Manage availability in a 24/7 world.. Dynamically adapt to the peaks of the business. Implement virtualization to increase IT utilization and efficiency with improved flexibility and resilience. Implement high availability and disaster recovery infrastructure using virtualization as a base. Implement virtualization to increase IT utilization and efficiency with improved flexibility and resilience. Leverage IBM s IT Optimization studies. Leverage IBM s Web Infrastructure Optimization and Virtualization Services IBM Corporation

26 IBM Energy Efficiency offerings and capabilities. A comprehensive portfolio of leadership products and services for optimizing the energy efficiency of the IT infrastructure. These offerings help reduce energy and operational costs, resolve space, power, and cooling constraints in the data center and across the distributed environment, and contribute to achieving a company's overall green objectives. IBM ENERGY EFFICIENCY OFFERINGS Energy Efficient Servers and Storage. Implementation services. Energy management solutions. Server and Storage Virtualization solutions. Server, storage, network and end-user virtualization and consolidation services. Data center strategy services. Data center design and build services. Energy Efficiency assessments. Financing and IT asset disposal services. IBM LEADERSHIP IBM named top Green IT Vendor by ComputerWorld (2007). IBM is the world's largest operator of commercial data center space - over 8 million square feet. IBM has designed and built over 30 million square feet of data centers for our clients. IBM s new 72,000 square foot data center in Boulder, CO is designed to achieve 71% efficiency rating , avoided energy use in IBM resulted in CO2 emissions equivalent to 45% of IBM s 1990 energy use, average saving of $18.2 million per year in utility costs. IBM IT transformation includes 18,500 virtualized images deployed as part of 3900-to-30 consolidation which achieved up to: 70% operational savings, 80% energy savings, and 85% floor space savings IBM Corporation

27 Dynamic Infrastructure Energy Efficiency Next Steps IT Efficiency Reduce energy costs. Energy Management Measure and control energy usage. Start with an IT Energy Efficiency assessment. Leverage IBM s leadership server and storage products. Implement virtualization to Increase IT utilization and efficiency with improved flexibility and resilience. Implement energy monitoring and reporting. Put policies in place to manage and control energy use. Integrate energy data into enterprise management applications. Data Center Facilities Reduce capital and operational costs. Environmental Leadership Establish green strategy. Implement services to extend the life of a data center and adopt new servers. Conduct a data center strategy to reduce operational costs. Design a new data center with a modular approach with one of IBM s data center family solutions. Benchmark your operations versus industry best practices. Investigate incentive programs to reward IT energy efficiency initiatives IBM Corporation

28 IBM Resilience offerings and capabilities. A comprehensive portfolio of leadership products and services for creating the right resilience solution. IBM helps clients manage risks, and thereby protect valuable business assets - including people - comply with standards and regulations, and continue business operations at the level which is right for you. IBM RESILIENCY OFFERINGS Resilient hardware servers and storage. Implementation and optimization services. Resilience management solutions. Disaster recovery and work area recovery solutions. Data recovery and information protection services. Business Impact Analysis studies. Resiliency workshops. Availability assessments. Proactive managed maintenance services. Virtualization solutions for improved resilience. Service management solutions for improved resilience. IBM LEADERSHIP 40 year history of providing resilient availability and recovery solutions. Thousands of successful IBM resiliency solutions deployed worldwide. More than 154 global resiliency centers in 55 countries with thousands of qualified IBM and partner consultants worldwide. IBM hardware and storage designed for business continuity and RAS. 100% record of recovering clients systems who have declared a disaster. More than 3,400 information protection clients with over 24 petabytes of data under management IBM Corporation

29 Dynamic Infrastructure Business Resiliency Next Steps Manage risk with end to end resiliency Adopt a business-driven strategic approach to business resilience. Reduce cost through proactive incident response Reduce operational costs associated with outages. Start with a resilience assessment. Leverage IBM s leading resilience expertise. Implement the appropriate business continuity plan. Implement an Information Protection Solution to reduce costs, maximize efficiency and protect critical data. Ensure resilient service delivery Effectively manage risk for key business services in a 24/7 world. Start with a business risk assessment to understand cost of risk exposures (including compliance). Leverage IBM s leading industry consultants to understand the specific regulatory requirements. Understand resilience optimization solutions to improve responsiveness. Respond with speed and agility Gain real-time control over risk posture and exposures. Start with a Business Impact Analysis. Determine where the current gaps are in continuity. Determine where risk to data and inefficiencies lie. Implement controls to address disaster recovery compliance requirements. Review proactive maintenance policies. Determine where risk to data and inefficiencies lie. Implement the right resilience strategy for each business process. Review sourcing options for flexible response to business needs. Review management and monitoring solutions for proactive response IBM Corporation

30 IBM Security offerings and capabilities. Security, compliance, and risk management solutions and proven expertise to reduce the cost and complexity of securing the enterprise, enable trusted connections, supporting the transformation to a dynamic infrastructure IBM SECURITY OFFERINGS Identity & access management. Trusted identity offerings. Data and Information security offerings. Application security offerings. Policy management/enforcement solutions. Network, Server and Endpoint security offerings. Security compliance and risk management offerings. Self-encrypting storage and key management solutions. Security assessment, planning and implementation services. Managed security services. Education and training offerings. IBM LEADERSHIP The only security vendor in the market with endto-end coverage of the security foundation. 15,000 researchers, developers and SMEs on security initiatives. 3,000+ security & risk management patents. 40+ years of proven success securing the System z environment. Industry's only Guaranteed Protection SLA for managed security services. Global managed security reach in over 133 countries IBM Corporation

31 Dynamic Infrastructure Security Next Steps End-to-end risk management Adopt a business-driven strategic approach to security. Reduce the cost of security Meet changing business needs. Start with a security risk assessment. Leverage IBM s leading security offerings and unique expertise combining business and security know-how. Implement security controls to holistically address compliance requirements. Start with TCO challenge offering, security standards and process assessments and design. Deploy products and outsourced services to reduce cost and risks from people and identities, data and information, applications and infrastructure Ensure secure service delivery Effectively manage risk for key business services. Respond with speed and agility Gain control over risk posture and incident response. Start with security policy, standards and procedures development. Implement threat and vulnerability management solutions. Automate security and compliance administration, management and reporting. Start with a regulatory compliance assessment. Deploy automated incident response products or services. Implement SIEM products or managed services to drive improved insight IBM Corporation

32 What Differentiates IBM Information Infrastructure Solutions? Competitive Advantage XIV Storage Systems Next-gen disk storage simplifies capacity deployment, supports infinite snapshots and reduces power, space and cooling costs up to 80% SVC Storage Virtualization Virtualize storage across multi-vendor systems, increase utilization by more than 30% and save up to 50% in administration and management costs Security and Data Services Enhanced Fidelis Security appliances prevent network data loss or leakage with inspection speeds up to 4x faster than competition Integrated Solutions that simplify and speed time to value: Grid Medical Archiving, Scale-out File Services, Security, Compliance Warehouse ProtecTIER Appliances Innovative data deduplication appliances can reduce 25TB of data into 1TB of storage capacity, 9x faster than any other solution in the market DS8000 Enterprise Disk First in market encrypted disk storage simplifies data security and now includes solid state drives and more than 1 Petabyte of capacity per disk system Tivoli Storage Management Tivoli s storage suite includes capabilities such as near instant recovery of Microsoft applications, onboard data deduplication and integrated DB2 databases IBM Corporation

33 IBM Information Infrastructure at your fingertips. Taking the next steps Online Portal Analyst Papers. Online Assessments. Live Chat. Workshops Information Infrastructure. Dynamic Infrastructure. Leadership Centers Demonstrations. Proof of Concept. Worldwide Business Partners and Certification Program. Visit for more information IBM Corporation

34 IBM Cloud offerings and capabilities. A portfolio of leadership products and services for optimizing with cloud computing that continues to grow to support customers with cloud building and cloud delivered offerings. IBM CLOUD COMPUTING OFFERINGS Cloud Consulting Infrastructure strategy & planning services. Business cloud consulting services. IT optimization services. Cloud Implementation Tivoli Service Automation Manager (TSAM). Service Management for Cloud Computing. Test and Developer Cloud Services. Scale out File Services. Cloud Delivered Blue house. Computing on Demand. Information Protection Services. Managed Data Protection for desktops and laptops. IBM LEADERSHIP Cloud computing implementations since cloud computing centers worldwide and increasing. 40 year history of world-class innovation with virtualization. Internal cloud networks serving more than 100,000 IBM researchers, developers, and architects. Cloud computing solution for IBM Learning Centers in Europe improved infrastructure utilization by 80%, and reduced staff by 30%. Industry leading service management automation software to rapid provisioning, monitoring, and change management IBM Corporation

35 Dynamic Infrastructure: Helping build a smarter planet IBM can help enable a journey to cloud computing. Rapid deployment of infrastructure and applications. Request-driven service management. Service Catalog. Virtualization. Better hardware utilization. Improved IT agility. Server Consolidation. Streamline Operations manage physical and virtual systems. Lower power consumption. 34 Integrated service lifecycle mgmt. Expose resources asa-service. Integrated Security infrastructure. Rapid provisioning of IT resources, massive scaling. Dynamic service mgmt. Energy saving via auto workload distribution IBM Corporation

36 Dynamic Infrastructure: Helping build a smarter planet A dynamic infrastructure is a journey these interrelated initiatives can provide the DNA needed to thrive in a smarter planet IBM Corporation

37 Dynamic Infrastructure: Helping build a smarter planet A dynamic infrastructure is a journey Grazie per l attenzione IBM Corporation