Taking the Plunge: Desktop Infrastructure. Rich Clifton

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1 Taking the Plunge: Effectively Deploying Virtualized Desktop Infrastructure Rich Clifton SVP & GM Technology Enablement & Solutions

2 Two Worlds Virtual Desktops Desktop Virtualization Software Data Center Infrastructure Stuff

3 Two Worlds Virtualized Infrastructure Apps Servers Network Storage Dynamic Data Center

4 Two Worlds Virtual Desktops Desktop Virtualization Software Virtualized Infrastructure Apps Data Center Infrastructure Stuff Servers Network Storage Dynamic Data Center

5 Two Worlds Collide? Virtual Desktops Desktop Virtualization Software Virtualized Infrastructure Apps Data Center Infrastructure Stuff Servers Network Storage Dynamic Data Center

6 Emergence of the Dynamic Data Center

7 Emergence of the Dynamic Data Center Apps Servers Network Storage Application- Based Silos

8 Emergence of the Dynamic Data Center Apps Servers Network Storage Application- Based Silos Zones of Virtualization

9 Emergence of the Dynamic Data Center Apps Servers Network Storage Application- Based Silos Zones of Virtualization Internal Cloud

10 Some Key Performance Indicators (KPIs) on the Path to a Dynamic Infrastructure KPI Areas KPI Target Range Management Up to 2PB per FTE Provisioning i i Weeks to minutes Infrastructure Operations Database Operations Application Development Data Center Operations Utilization Storage Efficiency (relative to traditional arrays) Database backup Database recovery Dev & QA Power Space Storage: 75%+ Data: 100% to 2000% > 50% less overall 90% Less for DB, Virtual Server 80-90% less for D2D backup Hours to minutes Hours to minutes Clones: Hours to minutes Deploy app: months to weeks 20% to 50% Reduction Up to 50% reduction Application Environments Storage & Backup Infrastructure TCO Reduced 30% to 55% TCO Reduced up to 47%

11 Where should VDI live? Virtual Desktops Desktop Virtualization Software??? Apps Servers Network Storage Application- Based Silos Zones of Virtualization Internal Cloud

12 Where should VDI live? (more importantly: where can it thrive) Virtual Desktops Desktop Virtualization Software Apps Servers Network Storage Application- Based Silos Zones of Virtualization Internal Cloud

13 Extending Dynamic Infrastructure KPIs to VDI KPI Areas KPI Target Range Desktop Acquisition cost, Data Center disk cost < Operations TCO Desktop

14 Can Data Center Storage be Cheaper than Desktop Storage? Critical Technologies to consider Unified Storage Desktop images and user data together Primary storage deduplication Thin Provisioning Cloning g( (virtual writable copies) Large ATA disks fronted by large Flash memory Outcomes you should expect Deduplicate virtual desktops up to 95% Deduplicate end-user storage ~35*% Increase utilization to over 70% High leverage through scale and technology * Highly dependent on specific application

15 Can Data Center Storage be Cheaper than Desktop Storage? Best Practice: When leading edge technology is used Data Center storage is: Cheaper than new desktops? YES Cheaper than new desktop disks? If Aggressive Cheaper than existing desktop disks? NO Reduce! Source: Gartner Dataquest Jan 5, 2009

16 Extending Dynamic Infrastructure KPIs to VDI KPI Areas KPI Target Range Desktop Operations Acquisition cost, TCO Data Center disk cost < Desktop Desktop Operations together with Infrastructure t Operations Desktop Backup Desktop Recovery from user error Desktop Recovery from Application software bug 100% Daily backup of Desktop data with no user action, no downtime and no service level impact Complete image and data Recovery < 1 hour, image less than 1 hour old Complete image and data Recovery < 1 hour, image less than 1 hour old

17 Rapid Recovery Recovery from failure of User Device (desktop hardware) This is a very standard Desktop Virtualization software feature from the leading vendors

18 Rapid Recovery Recovery from User error/software bug Best Practice: Advanced storage features, integrated in Desktop Virtualization management Restore desktop to previous state Restore user data to previous state t Restore and recover databases in a few minutes Underlying technology: snapshots, typically hourly user data Full point-in-time time virtual copy

19 Extending Dynamic Infrastructure KPIs to VDI KPI Areas KPI Target Range Desktop Operations Acquisition cost, TCO Data Center disk cost < Desktop Desktop Operations together with Infrastructure Operations Desktop Backup 100% Daily backup of Desktop data with no user action, no downtime and no service level impact Desktop Recovery from Complete image and data Recovery < user error 1 hour, image less than 1 hour old Desktop Recovery from Application software bug Complete image and data Recovery < 1 hour, image less than 1 hour old Legal Compliance Full integration into retention and compliance policy by simple extension of existing infrastructure and process

20 DR, Archive and Compliance User and desktop application data can be protected, managed, and compliant Best practices: Keep it simple, focus on architecture Share policy and practice by integrating the infrastructures Application Server Content Archive Content Archive VMs Primary Mirror Primary Desktop Virtualization Software Primary and Archive DR Copy

21 Extending Dynamic Infrastructure KPIs to VDI KPI Areas KPI Target Range Desktop Operations Acquisition cost, TCO Data Center disk cost < Desktop Desktop Operations together with Infrastructure Operations Desktop Backup 100% Daily backup of Desktop data with no user action, no downtime and no service level impact Desktop Recovery from Complete image and data Recovery < user error 1 hour, image less than 1 hour old Desktop Recovery from Application software bug Complete image and data Recovery < 1 hour, image less than 1 hour old Legal Desktop Operations Compliance Performance Peak resilience Full integration into retention and compliance policy by simple extension of existing infrastructure and process Average user sees performance gain Resilient to peak loads; in particular no login storms, heavy hits on shared data transparent to SLA

22 Peak Workload Resilience Shared Infrastructure can accelerate individual desktop workload peaks Leading edge infrastructure should adapt and accelerate peaks in shared usage Boot storms, login storms, shared file hot spots Best Practices: QOS integrated into Storage Subsystem Deduplicated Flash cache in front of deduplicated primary storage Serve shared usage peaks from solid state Desktop Virtualization Software Intelligent (Deduplicaed) Cache Deduplicated blocks on disk Disk

23 Deduplicated cache in front of deduplicated primary storage? Does this stuff really matter? Real Example: Bank with1000+ Virtual Desktops Before: 300 disks (RAID 5) + 360GB of Cache Operations requiring reboot resulted in 4-5 hour outage During boot storms ESX servers were non-responsive Login storm load was so great logins had to be staggered After: 56 disks (RAID 6) + 64GB Cache, both deduplicated d d Operations which require reboot now ~10 minute outage Boot/Login Storm activities are non-existent Users can login within 4 seconds

24 Extending Dynamic Infrastructure KPIs to VDI KPI Areas KPI Target Range Desktop Operations Acquisition cost, TCO Data Center disk cost < Desktop Desktop Operations together with Infrastructure Operations Desktop Backup Desktop Recovery from user error Desktop Recovery from Application software bug 100% Daily backup of Desktop data with no user action, no downtime and no service level impact Complete image and data Recovery < 1 hour, image less than 1 hour old Complete image and data Recovery < 1 hour, image less than 1 hour old Legal Compliance Performance Full integration into retention and compliance policy by simple extension of existing infrastructure and process Average user sees performance gain Desktop Operations Desktop Support Peak resilience Resilient to peak loads; in particular no login storms, heavy hits on shared data transparent to SLA Scale, Agility desktops in 10 minutes Management Single pane of glass for VDI including all advanced storage features in VDI admin workflow

25 Enabling Agility Why do we need to be able to create 1000 virtual desktops in a few minutes? Install a security patch in minutes, vs. days Bring new users on line quickly to meet demand Agile plumbing enables agile IT processes Best practice: Space Frugal Clones, provisioned individually and in manageable groups Can be a component of tenant architecture Windows 7 Vista WinXP Golden Images Clone a Desktop Clone a Volume

26 Management Integration Best Practice: Advanced storage features are at the fingertips of relevant Administrator Empowered Desktop Admin Advanced features in one familiar tool Sufficient Control with high productivity for Storage Admin Desktop Virtualization Software Virtual Desktop Console Advanced Storage Features integrated At Policy Level Desktop Admin Storage Admin Storage Pool Storage Management Console Set Policies

27 Extending Dynamic Infrastructure KPIs to VDI KPI Areas KPI Target Range Desktop Operations Acquisition cost, TCO Data Center disk cost < Desktop Desktop Operations together with Infrastructure Operations Desktop Backup 100% Daily backup of Desktop data with no user action, no downtime and no service level impact Desktop Recovery from Complete image and data Recovery < user error 1 hour, image less than 1 hour old Desktop Recovery from Application software bug Complete image and data Recovery < 1 hour, image less than 1 hour old Legal Desktop Operations Desktop Support Compliance Performance Peak resilience Scale, Agility Management Full integration into retention and compliance policy by simple extension of existing infrastructure and process Average user see performance gain Resilient to peak loads; in particular no login storms, heavy hits on shared data transparent to SLA desktops in 10 minutes Single pane of glass for VDI including all advanced storage features in VDI admin workflow

28 Two Worlds If we architect together If we apply leading edge Data Center and VDI technology together If we apply Best Practices together

29 Two Worlds Integrate! Virtual Desktops Desktop Virtualization Software Virtualized Infrastructure Apps Servers Network Storage Dynamic Data Center

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