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1 every business traveller s need is different our solutions are flexible

2 not all emergencies can be avoided when travelling or living abroad for business but they can be prepared for The challenges facing multinational organisations are more significant than ever: n Civil unrest n Transport disasters n Earthquakes, floods, fires and hurricanes n Political uprisings n Medical emergencies

3 nearly 600 multinational organisations rely on ijet to help protect their employees on over 20 million trips each year Experience AXA Assistance provides medical assistance to some of the world s biggest corporations. Nearly 600 multinational organisations rely on ijet to help protect their employees on more than 20 million trips and thousands of expatriate assignments each year. Customised Services Together we advise, design, implement and manage the medical and security aspects of your travel risk management program. We collaborate with a wide variety of security professionals, consultants, doctors, nurses, hospitals, pharmacies and specialists to ensure you have the best services for your needs. Why choose Intelligo? Controlling Costs Our services and focus on planning and preparing to avoid the need for an emergency response demonstrates our commitment to your expense management. Our knowledge of local medical tariffs in every country together with our expertise in negotiating the best costs for our clients means we can offer agreed prices, discounts and direct billing with the majority of our providers. Detailed Management Information People-specific management information reports are produced as standard and can be customised to meet your needs giving you a regular overview as to who is travelling where and when at any point in time. Fair customer treatment We are totally committed to treating customers honestly and fairly. Great customer service is the cornerstone of our business philosophy.

4 we will seek a solution and own every detail of the expatriate and business travellers journey using our global network of security and medical experts, to identify potential threats, to improve risk management and reduce your costs and likelihood of an emergency happening Risk Solution Corporate mobility Intelligo is a venture partnering AXA Assistance with leading security intelligence company ijet which combines experience, expertise and proven capability to deliver an unmatched business travel risk management solution. Our flexible, modular approach allows you to select anything from a full risk management package to just one element that complements your existing program. Health n State-of-the-art medical treatment n Mobile health platform Connectivity Global Reach Network Management Our 24/7/365 Global Reach Network gives you and your employees access to the most appropriate assistance from over 39,000 medical providers and 15,000 intelligence sources to support your business worldwide. Corporate Medical Assistance 5 regional medical network managers, 5 medical hubs, 30 medical network managers and 200 correspondents all around the world are all centrally coordinated to identify and contract the best facilities to provide state-ofthe-art medical treatment making our medical network a key asset. In the event of any medical situation - from a simple orientation or advice to emergencies requiring an evacuation or repatriation, our dedicated health response team, available 24/7, provides the exact response to any medical situation that can affect business travellers and expatriates and their families. n Health alerts n Health assistance: routine, evacuation, repatriation n Everyday family healthcare n Second medical opinion n Travel for treatment n 24/7 phone access to native-speaking doctor

5 immediate access to over 39,000 healthcare professionals Security planning, advice, intervention and extraction We anticipate, track and manage any potential risks so your employees are fully prepared throughout their travels. We only use ONE operations centre to coordinate our security and medical requests and our IT systems enable direct communication with any employees requiring assistance. You will take comfort from having access to one of the world s largest networks of local response assets and security personnel who will be assigned to safeguard and escort your employees to safety. We will organise Security n Risk intelligence n Traveller tracking the deployment of suitable vehicles, charter aircraft and liaise with local airport authorities to transport evacuees as well as arrange accommodation and transport once at the safe location. Location and Tracking Technology Our mobile platforms, Webcorp and Worldcue provide location-specific and people-specific intelligence respectively. Our security alerts constantly monitor changes in the local environment and our security alert system pro-actively contacts your employees should there be any imminent threat to their existing plans thus enabling preventative action to be taken. Our proprietary Smartphone apps immediately identify and locate the employee on a map when they contact the medical or security assistance team and allow travellers access to information and alerts even when not connected to a wifi network. n Security alerts n Security planning n Security advice n Intervention n Extraction n Travel assistance

6 Ref. Business Travel 2013/01 01 AXA Assistance (UK) Ltd The Quadrangle Station Road Redhill Surrey RH1 1PR Intelligo is a registered trademark. AXA Assistance (UK) Limited is committed to complying with all relevant regulatory and legal obligations. We are authorised and regulated by the FSA (Financial Services Authority) to carry out insurance mediation. We fully support the FSA s Treating Customers Fairly (TCF) initiative, a policy that is aligned with our own core values. Inter Partner Assistance, part of the AXA Group, is authorised by the Belgian regulator, the CBFA (Commission Bancaire Financiere et des Assurances), and regulated by the FSA in the UK

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