1 Hands on Banking Using Credit to Your Advantage Credit Reports, Credit Scores and Dealing with Debt The Hands on Banking program is a free public service provided by Wells Fargo. You may also access the program anytime at &
2 Contents What is Credit?...0 The Basics...0 Good Credit vs. Bad Credit...0 The Benefits and Risk of Credit...1 How to Establish Credit Activity...2 The Five Cs of Credit Activity...2 Your Credit History and Credit Score...3 The Basics...3 Credit score...3 Credit Score Impact...3 Improve Your Credit Score...4 Your Credit Report...5 The Basics...5 How to Obtain Your Credit Report...5 How to Read Your Credit Report...6 *Now That You Know How Credit is Earned and Maintained Here Are A Few Tips on How to Deal With The Debt You Have Accrued!...8 Dealing With Debt...8 The Basics...8 Use Credit Wisely...8 Warning Signs of Too Much Debt Tips for Dealing with Debt What is Bankruptcy? Glossary... 14
3 Page #0 What is Credit? The Basics A. Credit is the ability to borrow money. B. Earning the trust and confidence of banks and other businesses to lend you money is called establishing credit. By showing them you re trustworthy, you strengthen your ability to borrow again the next time. This is called having a good credit record or a good credit rating. C. The money you owe is called debt. D. When you borrow money, you need to make monthly loan payments and usually have other costs called interest and fees. E. Failure to make payments will make your loan or credit account in DEFAULT. F. There are lots of situations where people borrow money: car loans, credit cards, student loans, etc. In each case, you re borrowing money from a lender with a promise to pay it back. Good Credit vs. Bad Credit Good credit means that you make full payments (or at least the minimum balance) and on time, Bad Credit is just the opposite. It s important to use credit responsibly and avoid having too much debt. Good Credit Signs a. Paying at least the minimum required payment b. Paying on time c. Never missing a payment d. Staying within your credit limit Results of Good Credit: a. Easier to borrow money b. No additional penalty fees c. More money you ll keep in your pocket Bad Credit Signs a. Paying too little b. Paying too late c. Missing payments d. Going over your credit limit e. Having too much debt Results of Bad Credit a. Difficult to borrow money b. You lose money on late fees c. More money spent on finance charges
4 Page #1 The Benefits and Risk of Credit A. Credit Benefits 1. Having the ability to borrow money when you need it gives you flexibility. 2. The flexibility to act on major purchases and life opportunities that may require more money than you have on hand right now, like buying a computer, or borrowing for college 3. If you understand how credit works and use it wisely, it can help you to reach your goals. The option of buying something today and paying the money back over time, rather than having to wait. 4. Easier to rent an apartment and to get service from local utility companies 5. Easier to buy what you want, when you want it B. Credit Risks 1. Overdoing it; borrowing more than you can afford to repay. Borrowing too much money and being unable to pay it back is a serious problem in our country. 2. If you don t make your payments on time, you ll damage your credit record. 3. Losing money on late fees. 4. Having to pay additional interest. 5. Difficulty getting loans or credit in the future. Never borrow more than 20% of your yearly net income and keep your credit card debt low enough so that your required payments are no more than 10% of your monthly income. Good credit management over time is key to building your credit and determining whether you can obtain credit for large future purchases, such as a car, a home, or college education.
5 Page #2 How to Establish Credit Activity A. Open a savings account or checking account and manage it well. B. Get a secured credit card by opening a savings account with a balance equal to the card s limit. C. Never spend more than you have in the account. This reflects on your ability to repay loans. D. Get one or two gasoline or department store credit cards and pay your bill on time, every month. E. Take out a small loan for an appliance or a computer, and repay it monthly in full and on time. F. Put your apartment and utilities in your own name and always pay your bills on time. G. Don t use cash advances from one credit card to pay of balances due on others The Five Cs of Credit Activity A. Character 1) When lenders evaluate this "C," they look at stability for example, how long you ve lived at your current address, how long you ve been in your current job, and whether you have a good record of paying your bills on time and in full. 2) If you want a loan for your business, the lender may consider your experience and track record in your business and industry to evaluate how trustworthy you are to repay. B. Capacity 1) Your other debts and expenses could impact your ability to repay the loan. 2) Creditors therefore evaluate your DEBT-TO-INCOME RATIO, that is, how much you owe compared to how much you earn. 3) The lower your ratio, the more confident creditors will be in your ability to repay the money you borrow. C. Capital 1) This refers to your NET WORTH the value of your assets minus your liabilities. In simple terms, how much you own (for example, car, real estate, cash, and investments) minus how much you owe. D. Collateral 1) This term refers to any asset of a borrower (for example, a home) that a lender has a right to take ownership of and use to pay the debt if the borrower is unable to make the loan payments as agreed. 2) Some lenders may require that another person signs a document promising to repay the loan if you can t.
6 Page #3 E. Conditions 1. Lenders might consider a number of outside circumstances that may affect the borrower s financial situation and ability to repay, for example what s happening in the local economy. 2. If the borrower is a business, the lender may evaluate the financial health of the borrower s industry, their local market, and competition. Your Credit History and Credit Score The Basics A. Lenders always want to know the credit history of people who ask them for credit cards and loans. To find out, they turn to credit bureaus. B. The three largest credit bureaus in the United States are: o Equifax o Experian o TransUnion C. Credit bureaus keep track of everybody s credit history information things like how many credit cards you have and how much you owe; whether you pay your bills on time; where you work and how long you ve worked there. Credit score A. In addition to your credit history, almost all lenders look at your credit score. This is a number that indicates how reliable you are at paying back your debts. B. A computer program analyzes your entire credit history and generates a single number or score, usually ranging from 300 to 850. C. This score helps lenders decide if you re a good credit risk or not. The higher the score, the lower the risk, and the better the interest rate lenders are likely to offer you which could mean more money in your pocket! Credit Score Impact A. You Credit Score can impact: 1) Your ability to get a credit card 2) Your ability to purchase a home 3) Whether a landlord will rent you an apartment 4) The interest rate lenders are likely to offer you 5) The amount of your insurance premiums 6) Your ability to borrow money 7) Whether you can get service from utility companies
7 B. Your Credit Score will not impact: 1) The interest rate on your savings account 2) Whether you ll be charged a fee if you pay your bills late Project Prosper Credit Scores, Reports and Debt Page #4 3) Whether you re allowed to participate in a company retirement plan Improve Your Credit Score C. Actions that improve your credit score: 1) Consistently pay your bills on time 2) Keep credit cards balances that are 70% or less of your spending limit 3) Only apply for and open new credit accounts when you need them 4) Have high income relative to how much you owe 5) Have a good credit history for a long period of time 6) Have a mix of revolving credit (e.g., credit cards) and installment credit (e.g., a car loan) D. Actions that lower your credit score: 1) Have a very brief credit history 2) Apply for new credit cards frequently, whether you need them or not 3) Exceed your credit card spending limit 4) Pay some bills late 5) Have credit cards balances near your maximum spending limit If you never use credit cards, you're not establishing a credit history. To improve your scores, it s actually better to use credit cards in moderation, keep your balances low, and pay on time.
8 Page #5 Your Credit Report The Basics a. Your credit report is the complete written version of your credit history. b. You can review your own credit report and you give others permission to look at it when you apply for a loan or fill out a credit card application. c. Employers can also check your credit report. d. Review your credit report at least once a year to check for errors or fraud. e. If you need assistance, consider contacting a credit counselor an experienced credit professional. How to Obtain Your Credit Report a. Where can I get my credit report? 1) The three largest credit bureaus in the United States are Equifax, Experian, and TransUnion. 2) To get a free report online, go to and follow the directions. This is the web site that provides your free annual report. It is run jointly by Equifax, Experian, and TransUnion. b. How often can I receive a copy of my credit report? 1) A federal law called the Fair Credit Reporting Act allows you to receive one free copy of your credit report from each of these three companies once a year. c. What should I look for when I receive my credit report? 1) When you receive your report, check for mistakes in your name, social security number, former addresses, accounts you didn t open, and errors in your history. d. What about all these Web sites advertising free credit reports? 1) Be wary of the many Web sites that advertise free credit reports! Many consumers get tricked into paying for reports and services they don t really need.
9 Page #6 How to Read Your Credit Report
10 Page #7 Section A shows information about you your name, current and previous address, Social Security number, date of birth, and other information to identify you. Section B is called Public Record Information. In this area, you ll see any information that is listed about you in the records of local, state, or federal courts. In this example you see a bankruptcy. Section C shows collection agency account information. If you fail to pay back one of your creditors, they may hire a collection agency to contact you. This is a company that specializes in collecting money to pay off debts. Section D shows your credit history. This is a list of all the places where you have credit or used to have credit. These are called your accounts. The credit history section is divided into twelve columns. Section E, the last section of the credit report, is called Inquiries. This is a list of the companies that have requested a copy of your credit report for their review. Details of Your History: The credit history section of the credit report is divided into twelve columns: 1. The names of your lenders 2. Your account numbers. 3. Person responsible for payment. An I means an individual is responsible. A "J" means joint responsibility you and another person. 4. Month and year the account was opened. 5. Number of months the payment history for the account has been reported. 6. Date that the last payment, change, or other activity was made. 7. The highest amount that has been charged to this account, or the credit limit. 8. The amount of your monthly payments if this is an installment loan. 9. The amount you still owe as of the date of the report. 10. Any amount that is past due (money that you re late in paying to your lender). 11. The Status column contains a letter and a number. The letter describes what kind of account it is. I means installment (loan payment every month for a certain period). R means revolving credit (credit card). O means open (the lender decides to give you credit and then bills you for what you borrow.)
11 12. The date on which the information for this account was last updated. The numbers on column 11 mean: o 1= account paid as agreed o 2 = account 30 or more days past due o 3 = account 60 or more days past due o 4 = account 90 or more days past due Project Prosper Credit Scores, Reports and Debt Page #8 If you find an error on your credit report, contact the credit bureau immediately! *Now That You Know How Credit is Earned and Maintained Here Are A Few Tips on How to Deal With The Debt You Have Accrued! Dealing With Debt The Basics a. Borrowing money gives you financial flexibility but if you're not carefully you may buy more things and spend more than you would otherwise. b. The key to financial freedom is living within your means. That means not borrowing more than you can comfortably afford to repay. c. If the amount you owe others is at an uncomfortable level, it is important to consider how to begin eliminating some of your debt. d. Owing people more than you can repay is painful. And it can negatively affect your money situation for years. Use Credit Wisely a. Shop for credit 1) Shop around for credit cards with low interest rates and low or no annual fee. 2) Look closely at credit card offers that use the word free. 3) Avoid loans and credit cards with high interest rates. 4) Don t take on monthly loan payments you can t afford.
12 Page #9 b. Plan your shopping c. Set limits 1) Don t use your credit card to buy things you really can t afford. 2) Let your budget be your guide. 3) Resist impulse buying! 1) Limit your credit card use and don t have too many credit cards. Stay within your credit limit. 2) Avoid having monthly credit card payments that exceed 10% of your monthly net income. 3) Do not let the total amount you charge to your credit cards exceed 20% of your yearly net income. d. Keep track 1) Track your credit card charges throughout the month. Save your receipts and check them against your statement. 2) If you have Internet access to your credit card balance, track the charges made on your credit card online, before you even receive the bill in the mail. e. Pay on time 1) Pay on time and pay off credit card balances monthly if you can. 2) If you can t pay off your credit card balance in full, try to pay more than the minimum payment. At the very least, pay the minimum payment every month, on time. f. Get help early 1) If you re getting in trouble with debt, get help early. Consider talking with a credit counselor an experienced professional who can help you get out of debt.
13 Page #10 Warning Signs of Too Much Debt a. Paying late 1) You re always late in paying your bills. 2) It takes you 60 or even 90 days to cover bills you once could pay monthly. 3) You juggle payments to keep creditors satisfied. b. Bouncing checks 1) Your checking account is frequently overdrawn. 2) You can make only minimum payments on your revolving charge accounts. c. Racing to deposit 1) You race to deposit your paycheck because you ve already written checks that require the money in your paycheck. 2) A small reduction in your income or an unusual expense would make you unable to pay all of your monthly bills. d. Maxing out credit 1) Your credit accounts are usually at their maximum limits. 2) You apply for more credit cards because you have reached the limit on the ones you have. 3) You are spending more than 20% of your take-home pay on credit payments (not counting your rent or mortgage). 4) Your loan or credit card balances stay the same or go up each month. e. Paying forever 1) You re still paying off purchases you made a year ago. 2) You put off medical and dental visits because you cannot pay the bill. f. Ignoring savings account 1) You don t have a savings account, or have stopped making deposits to it.
14 Page #11 g. Fighting with family 1) You are always worried about your debts. 2) You argue with your spouse or partner over bills. h. Buying on impulse 1) You sometimes wonder why you made certain purchases. 2) You feel free to spend more after clearing up a debt. i. Using credit for everyday expenses 1) You use savings or credit cards to cover everyday living expenses, such as groceries. j. Ignoring the phone 1) You ignore the telephone or mail to avoid dealing with creditors. Tips for Dealing with Debt a. Ask for help 1) Many nonprofit debt counseling centers across the country will advise you for a low fee or at no charge. Some lenders will recommend debt counselors to you. 2) Contact a customer service representative at your lender for referrals. 3) Or, contact the Consumer Credit Counseling Service in your area. They can often help you work out a repayment plan with your creditors. b. Make a written plan 1) Make a list of all your bills and their amounts. 2) Figure out when each bill can be paid. c. Contact your creditors 1) Contact your credit card company or other creditors to try to get your rate lowered or a different payment plan worked out.
15 Page #12 d. Pay more than the minimum 1) Make more than the minimum monthly payment on credit cards. 2) You will save lots of money on interest and reduce or eliminate your debt much sooner. e. Don t take on any new debt 1) Stop using your credit cards. 2) Say no to offers for credit cards, debt consolidation, and second mortgages. 3) Cash advances can be trouble! Only get a cash advance when it is absolutely necessary. Higher interest rates (than you re paying for card purchases) are usually charged, and the rates are put into effect immediately, without a thirty-day grace period. 4) Most banks also charge a service fee based on how much cash you re withdrawing. The same applies to personalized checks some credit card companies may send you. f. Minimize rates and fees 1) Be aware of credit card rates and fees. Educate yourself about the annual fees, current interest rates, finance charges, cash-advance fees, and any other fees tied to your card. This knowledge can help you make better decisions about which card to use and how to manage your card. 2) Transfer balances to cards with lower interest rates. Find credit cards that offer a low introductory rate (usually for six months), and transfer the balance from your previous credit card to that credit card. 3) Before you take this step, however, make sure that, after the introductory rate has expired, the new card offers the same (or lower) interest rate as your current card. g. Don t give up 1) Reducing your debt is challenging, but don t stop trying. It s one of the most important things you can do for a better financial future.
16 Page #13 What is Bankruptcy? B. Bankruptcy is a legal process that involves seeking the help of the U.S. Federal Court to release or discharge some of your debts and get a fresh start financially. In recent years, bankruptcy filings have reached an all-time high. C. Bankruptcy is a serious matter that can have significant, long-lasting consequences. While it may be an option, it s not an easy way out. D. Bankruptcy law is complicated and changing. It s essential to get professional counseling about your options. E. Declaring bankruptcy may eliminate some of your debts or allow you to repay just a portion of each debt you owe, depending on your personal financial situation and the federal and state laws that apply,. F. The court may allow you to keep some of your assets in the process. G. Bankruptcy usually does not erase child support, alimony, fines, some taxes, and most student loan obligations. If you file, you will have legal and court costs. Before considering the option of bankruptcy: Talk to your creditors to see if they ll agree to extend your payment schedule, allow you to skip a payment, or some other reasonable repayment alternative. Discuss any possible solutions. Consult with a qualified credit or debt counselor.
17 Page #14 Bad credit Glossary A situation in which lenders believe that, due to a borrower's poor history of repaying his or her debts, further loans to this person would be especially risky. Bankruptcy To legally declare yourself unable to repay your debts. A bankruptcy remains on a person's credit history for up to seven years. Depending on the type of bankruptcy, it could stay on a person's credit history for up to ten years. Character The financial steadiness and stability of a borrower. For example, when reviewing your loan application, a lender may look at how long you've lived at your current address or worked at your current job. Collateral Any assets of a borrower (for example, a home) that a lender has a right to take ownership of if the borrower doesn't repay the loan as agreed. Collection agency A business that specializes in collecting past due debts. Conditions Eligibility requirements that may be considered by a lender to secure a loan or product e.g. local economy, competition, etc. Credit When a bank or business allows its customers to purchase goods or services on the promise of future payment. Also used to describe any item that increases the balance in a bank account. Deposits and interest payments are both examples of credits. Credit bureau A company that gathers information on consumers who use credit. These companies send this information to lenders and other businesses in the form of a credit report. The three largest bureaus are Equifax, Experian, and TransUnion.
18 Page #15 Credit check A lender, landlord, employer, or insurer's inquiry at a credit bureau for the purpose of evaluating the credit history of an applicant. Credit counselor A professional advisor who specializes in helping people with debt and credit problems. Credit history A written record of a person's use of credit, including applying for credit, and using credit or loans to make purchases. Also called a credit record. Credit insurance When you apply for a mortgage or personal loan you may be asked if you want to purchase credit insurance. This credit policy protects the loan on the chance that you can't make your payments. Credit insurance usually is optional, which means you don't have to purchase it from the lender. Credit limit The maximum dollar amount the lender is willing to make available to the borrower according to the agreement between them. For example, if you have a credit card, the credit agreement will usually specify the maximum amount of money you're allowed to charge. Credit rating An evaluation of an individual's or business's financial history and the ability to pay debts. Lenders use this information to decide whether to approve a loan. The credit rating is usually in the form of a number or letter. Credit record Also known as your credit history when provided by a credit bureau to a lender or other business. Credit report A report issued by an independent credit agency that contains information concerning a loan applicant's credit history and current credit standing. Credit score
19 Project Prosper Credit Scores, Reports and Debt Page #16 A numerical rating used by lenders in the loan approval decision process. (FICO) Creditworthiness A lender's measure of an individual or company's ability to pay debt. Debt Money, goods, or services you owe to others. Default Failure to repay a credit agreement according to its terms. Equal Credit Opportunity Act (ECOA) A federal law to ensure that all consumers are given an equal chance to obtain credit. This doesn't mean all consumers who apply for credit get it; factors such as income, expenses, debt, and credit history are considerations for creditworthiness. Equity The value of your investment above the total of your lien (debt). Establishing credit Giving lenders the trust and confidence to make loans to you based on a good history of paying your debts. Fees Charges for services by a financial institution or lender. Good credit A situation in which lenders are willing to make loans to an individual, due to his or her good history of repaying debts. Late fees The charge or fee that is added to a loan or credit card payment when the payment is made after the due date. Past due A bill that is not paid by its due date is said to be past due.
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1 Webinar #3: Effective Credit and Debt Management Sponsored by: Massachusetts Financial Literacy Trust Fund The Office of Massachusetts State Treasurer & Receiver General Facilitator: Jacqueline Cooper
8) Credit Buying with credit lets you purchase something and use it while you are still paying for it. There are two common types of credit: Credit Cards Offered by credit card companies, department stores
YOUR LEGAL RIGHTS DURING AND AFTER BANKRUPTCY: MAKING THE MOST OF YOUR BANKRUPTCY DISCHARGE Copyright April 2011, Legal Aid Society of Hawai`i All rights reserved. These materials may not be reproduced
MAKE THE MOST OF YOUR CREDIT SCORE A free publication provided by Consolidated Credit Counseling Services of Canada, Inc., a registered charitable credit counselling and debt management organization. Consolidated
BMG LoansAtWork Credit Education Program V Course Objectives Identify ways to decrease spending and increase income Discuss common debt traps to avoid Brief discussion of identity theft Define credit Explain
Teacher's Guide $ Lesson Seven Credit 04/09 credit websites Consumers may use credit frequently, but many struggle to manage it wisely. To optimize credit and make sound financial decisions, students need
the Problem In most games, it is wise to understand the rules before you begin to play. What if you weren t aware that you were playing a game? What if you had not choice whether to play or not? Everyone
Teacher's Guide $ Lesson Seven Understanding Credit 01/11 understanding credit websites websites for understanding credit The internet is probably the most extensive and dynamic source of information in
Building a CREDIT REPORT Federal Trade Commission consumer.ftc.gov Shopping for a car? Applying for a job? Looking for a home? Getting your financial house in order? It s time to check your credit report.
Credit and Debt What is Credit? Credit is a contract between a lender, such as a bank, a credit card company, or a store, and an individual or company. The lender provides the money or access to money,
Welcome! Please Sign in and Fill out the forms: AARP Participant Agreement Student Information/Pre-Assessment 1 Sponsored by and developed in collaboration with AARP FOUNDATION FINANCES 50+ TAKING CONTROL
: Build a Strong Credit History Brought to you by Duke University FCU Seminar Objectives Learn: Who needs to build good credit, and why Significance of credit report and score How to establish credit if
Do You Make These Money Mistakes? By Leo J. Quinn, Jr. How to Own Your Paycheck Again Copyright 2009 Leo J. Quinn, Jr. LLC This publication is not intended for use as a source of legal, accounting, credit
M A K E T H E M O S T O F YO U R C R E D I T S C O R E A free publication provided by Consolidated Credit Counseling Services of Canada, Inc., a registered charitable credit counselling and debt management
Introduction Instructor and student introductions. Module overview. 1 2 Your name. Student Introductions Your expectations, questions, and concerns about credit. Purpose will: Show you how to read a credit
How to Establish, Use, and Protect Your Credit How to Establish, Use, and Protect Your Credit What you need to know Good credit is valuable. Having the ability to borrow funds allows us to buy things we
Bankruptcy: Is It the Right Choice for You? Find more easy-to-read legal information at www.ptla.org Introduction This is to help you to understand some basics about the bankruptcy laws and rules. This
Growing Dollars and $ense: Personal Financial Planning Seminar The Coalition for Debtor Education Kimberly Allman www.debtoreducati0n.org Email: email@example.com This program is made possible by a grant
FTC Facts For Consumers Federal Trade Commission For The Consumer July 2007 www.ftc.gov 1-877-ftc-help Need Credit or Insurance? Your Credit Score Helps Determine What You ll Pay Ever wonder how a lender