Opening Event Devops and Engineering Best Practices. 25th November UPTEC

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Opening Event Devops and Engineering Best Practices. 25th November UPTEC"

Transcription

1 Opening Event Devops and Engineering Best Practices 25th November UPTEC

2 Opening Event Devops and Engineering Best Practices Development of Industrial Computer Vision Systems in the context of CMMI Maturity Level 2 Fernando Campos

3 AGENDA Organization Clients Awards Context Critical success factors Journey towards CMMI DEV Maturity Level 2 Conclusions / Lessons Learnt Future Challenges in Best Practices

4 Organization ENERMETER is a technological based company working in the development of innovative solutions on METERING and COMPUTER VISION Started in Based in Braga, north of Portugal. It offers highly trained professionals with large experience, aiming to answer any challenge. Total number of employees: 26 (PhD/MSc/BSc, multidisciplinary group) Turnover 2014 METERING: 7.5 M COMPUTER VISION: 1.6 M

5 Organization COMPUTER VISION DEPARTMENT Industrial Imaging Medical Imaging Academic skills ENERMETER s automatic inspection systems put together hardware and software (developed by ENERMETER team) based on the state-of-the-art artificial vision technology. These automatic inspection systems, designed specifically for each customer, can be implemented in any production line point, saving time and space on the customer side. ENERMETER creates and develops systems based on image processing and analysis techniques that can be used in medical imaging. CVA aims to promote sustainable growth of the computer vision area, creating a solid bridge between the academy and the enterprises.

6 ENERMETER Clients As a result of ENERMETER s work, capacity and innovative character, the company has increasingly assumed itself as a global leader in the development of innovative solutions in metering and computer vision.

7 ENERMETER awards NP EN ISO 9001: /CEP.4057 Certified in 2012 (expired in 10/2015) PME Excelência 2014 Appraised since June 2015

8 Context Industrial Computer Vision Systems: Overview

9 Context Industrial Computer Vision Systems: Examples

10 Critical success factors Mindset of employees Management commitment Developing according to client specification Time, scope and costs of project development under control Delivering systems without unconformities

11 Before ITMark and CMMI Initial

12 Before ITMark and CMMI Processes

13 Before ITMark and CMMI Increasing number of projects Development team growing Project management inconsistent Usage of management tools user dependant Mindset change needed

14 ENERMETER decided to go for ITMark ITMark Initial Business Management

15 Implementation of ITMark Creation of a life cycle methodology for project development

16 Implementation of ITMark File, images and database servers Project template on server

17 Implementation of ITMark Redmine - web-based project management and issue tracking tool, customized to our processes Creation of project templates All development projects share the same structure

18 Implementation of ITMark GIT - distributed version control system for software development

19 Implementation of ITMark Integration Redmine-Git Task ID Commits associated with this task

20 Implementation of ITMark Security Management Improved Business Management

21

22 Before CMMI Need to include supplier management into the processes Need to improve project monitoring Create metrics and analysis tools Team motivation maintenance Some tools/processes developed for ITMark seem to be very time consumers Better integration of Computer Vision processes from ITMark with ISO 9001 certification

23 ENERMETER decided to go for CMMI/DEV ML2 ITMark CMMI DEV ML 2 Initial Business Management

24 Implementation of CMMI/DEV ML2 Tuning of existing life cycle methodology Simplify processes Unify documents Improve relationship between processes Better integration with ISO 9001:2008

25 Implementation of CMMI/DEV ML2 Fine tuning of project template on server

26 Implementation of CMMI/DEV ML2 Redmine v2- upgrade to newer version further customization by intensive usage of plugins Creation of new types of tasks Change/Improvement of task workflow

27 Implementation of CMMI/DEV ML2 Redmine v2 automatic version control with document approval workflow Documents version Approval workflow status

28 Implementation of CMMI/DEV ML2 Redmine v2 replace of several documents by wiki pages

29 Implementation of CMMI/DEV ML2 Wiki: Project plan

30 Implementation of CMMI/DEV ML2 Wiki: Meetings record

31 Implementation of CMMI/DEV ML2 Redmine v2 management of spent time vs planned time

32

33 Conclusions / Lessons Learnt Greater reliability when it comes to meet schedules and budgets that were initially agreed with the customer This predictability is due to the rigor that the CMMI demands on the measurement of processes, a fact that leads to obtaining a realistic and reliable historical basis for these purposes The management of activities related to software production is more efficient Aimed to processes and continuous improvement

34 Conclusions / Lessons Learnt Customer satisfaction increased Simplification of some tasks Team happy, more committed Project management more efficient: more quality on project development more quantity of developed projects CMMI is a recognized brand by customers Company can go further to higher Maturity Levels The increase of the company s international dimension is the representation of the quality journey travelled so far. Costumers in Portugal; Spain, Germany, Malaysia, China, USA.

35 Future Challenges in Best Practices Automatic testing and continuous integration Advantages Can improve software quality Can reduce build time Testing is more consistent Difficulties Objects to be inspected sometimes don t exist till the end of the development The production line is being developed at the same time All or part of the requirements can only be tested on customer site because of the production line

36 Thank you 25th November UPTEC

Organizations. by Paul Boca Hornbill Technologies Andrew Brettle - Lamri V1.1

Organizations. by Paul Boca Hornbill Technologies Andrew Brettle - Lamri V1.1 CMMI: A Guide for Small Organizations CMMI made Practical 2012 by Paul Boca Hornbill Technologies Andrew Brettle - Lamri V1.1 Agenda Hornbill Technologies The Hornbill CMMI Journey What Worked? What Didn

More information

Global trends in Process improvement

Global trends in Process improvement Global trends in Process improvement SEPG North America, Oct 2013 Agenda Changing business environment Top 7 trends in Process improvement Case Studies Summary 2 The Business environment around us is changing

More information

Distributed and Outsourced Software Engineering. The CMMI Model. Peter Kolb. Software Engineering

Distributed and Outsourced Software Engineering. The CMMI Model. Peter Kolb. Software Engineering Distributed and Outsourced Software Engineering The CMMI Model Peter Kolb Software Engineering SEI Trademarks and Service Marks SM CMM Integration SCAMPI are service marks of Carnegie Mellon University

More information

LUXOFT ADVANTAGES. International Quality Standards

LUXOFT ADVANTAGES. International Quality Standards CMMI LUXOFT ADVANTAGES International Quality Standards CMMI CIS s first SEI CMM/CMMI level 5 assessment in 2003, Europe s first SEI CMMI v1.2 Level 5 assessment in 2007 ISO annual confirmation of ISO 9001:2008

More information

Using the Agile Methodology to Mitigate the Risks of Highly Adaptive Projects

Using the Agile Methodology to Mitigate the Risks of Highly Adaptive Projects Transdyne Corporation CMMI Implementations in Small & Medium Organizations Using the Agile Methodology to Mitigate the Risks of Highly Adaptive Projects Dana Roberson Quality Software Engineer NNSA Service

More information

CMMI and KANBAN is it possible?

CMMI and KANBAN is it possible? CMMI and KANBAN is it possible? Pedro Castro Henriques Strongstep CEO Alexandrina Lemos Strongstep Senior Consultant About Pedro Castro Henriques Strongstep CEO and Co-Founder Worked in 9 European countries

More information

The Compelling Case For CMMI-SVC: CMMI-SVC, ITIL & ISO20000 demystified

The Compelling Case For CMMI-SVC: CMMI-SVC, ITIL & ISO20000 demystified The Compelling Case For CMMI-SVC: CMMI-SVC, ITIL & ISO20000 demystified T: 01748 821824 E: marketing@lamri.com Agenda What is CMMI-SVC? How Does CMMI-SVC Relate to Existing Models? CMMI-SVC and ISO 20000

More information

CMMI 100 Success Secrets

CMMI 100 Success Secrets CMMI 100 Success Secrets Capability Maturity Model Integration 100 Success Secrets - 100 Most Asked Questions: The Missing CMMI-DEV, CMMI-ACQ Project Management and Process Guide Lance Batten CMMI 100

More information

Capability Maturity Model Integration (CMMI SM ) Fundamentals

Capability Maturity Model Integration (CMMI SM ) Fundamentals Capability Maturity Model Integration (CMMI SM ) Fundamentals Capability Maturity Model Integration and CMMI are are service marks of Carnegie Mellon University 2008, GRafP Technologies inc. 1 What is

More information

Business Excellence and ROI based process maturity

Business Excellence and ROI based process maturity Business Excellence and ROI based process maturity SPEG North America 2014 KK Raman, KPMG 6th of May 2014 2014 KPMG, an Indian Partnership and a member firm of the KPMG network of independent member firms

More information

Call for Tender for Application Development and Maintenance Services

Call for Tender for Application Development and Maintenance Services ADM Partners Reference #: 100001200 Call for Tender for Application Development and Maintenance Services Annex 2 - Agile Application Development and Maintenance Appendix A - OECD s Agile Practices and

More information

Agenda. CMMI, ITIL & ISO 20000 A Mutually Supportive Relationship

Agenda. CMMI, ITIL & ISO 20000 A Mutually Supportive Relationship CMMI, ITIL & ISO 20000 A Mutually Supportive Relationship Kieran Doyle T: +441748 821824 M: +447971222160 E: kieran.doyle@lamri.com Agenda CMMI-SVC and ISO 20000 CMMI-SVC and ITIL The Mutual Relationship

More information

RTI Software Development Methodology and CMMI

RTI Software Development Methodology and CMMI RTI Software Development Methodology and CMMI Presented at International Field Directors & Technologies Conference Karen M. Davis Vice President, Research Computing Division May 20, 2008 3040 Cornwallis

More information

Software Asset Management (SAM) and ITIL Service Management - together driving efficiency

Software Asset Management (SAM) and ITIL Service Management - together driving efficiency Software Asset Management (SAM) and ITIL Service Management - together driving efficiency Ian Preskett MIET C.Eng. MBCS CITP Software Asset Management Consultant ian.preskett@ipassociatesltd.co.uk Agenda

More information

Leveraging CMMI framework for Engineering Services

Leveraging CMMI framework for Engineering Services Leveraging CMMI framework for Engineering Services Regu Ayyaswamy, Mala Murugappan Tata Consultancy Services Ltd. Introduction In response to Global market demand, several OEMs adopt Global Engineering

More information

TMMi Case Study. Methodology. Scope. Use TMMi to do a gap analysis for an independent

TMMi Case Study. Methodology. Scope. Use TMMi to do a gap analysis for an independent TMMi Case Study TMMi Case Study Presentation Use TMMi to do a gap analysis for an independent testing organisation Involves 2 assessors for 5 days Objectives Determine how well the organisation is meeting

More information

Process Improvement. From the Software Engineering Institute:

Process Improvement. From the Software Engineering Institute: Process Improvement From the Software Engineering Institute: The Software Capability Maturity Model (SW-CMM, CMMI) (Especially CMMI V1.1 Tutorial) The Personal Software Process (PSP) (Also see The Team

More information

IT Standards & Contract Management

IT Standards & Contract Management Appendix F IT Standards & Table of Contents Vision of Action... 2 Background... 3 Goals and Objectives... 4 Projects... 5 Metrics and Measures... 6 F IT Standards & Carol Steffanni Director, MDIT Bureau

More information

CMMI for Development Introduction & Implementation Roadmap

CMMI for Development Introduction & Implementation Roadmap www.businessbeam.com CMMI for Development Introduction & Implementation Roadmap Business Beam (Pvt.) Limited Today 1 About CMMI for Development 2 Implementation Roadmap 3 CMMI & Business Beam 2 About CMMI

More information

CAPABILITY MATURITY MODEL INTEGRATION

CAPABILITY MATURITY MODEL INTEGRATION CAPABILITY MATURITY MODEL INTEGRATION Radu CONSTANTINESCU PhD Candidate, University Assistant Academy of Economic Studies, Bucharest, Romania E-mail: radu.constantinescu@ie.ase.ro Web page: http:// www.raduconstantinescu.ase.ro

More information

Why Test ITSM Applications for Performance? Webinar

Why Test ITSM Applications for Performance? Webinar Why Test ITSM Applications for Performance? Webinar Agenda What is performance testing? Why test ITSM for performance Testing? What are the ITSM modules that need performance testing? What are the use

More information

Guide on Developing a HRM Plan

Guide on Developing a HRM Plan Guide on Developing a HRM Plan Civil Service Branch June 1996 Table of Contents Introduction What is a HRM Plan? Critical Success Factors for Developing the HRM Plan A Shift in Mindset The HRM Plan in

More information

Performance Engineering & Production Monitoring lifecycle

Performance Engineering & Production Monitoring lifecycle Performance Engineering & Production Monitoring lifecycle FiSTB Testing Assembly 21.11.2012 Juho Aarnio 1 Nokia 2012 PEM_public.pptx v. 2.12 2012-11-14 J.Aarnio Agenda Introduction Performance testing

More information

Industry Metrics for Outsourcing and Vendor Management

Industry Metrics for Outsourcing and Vendor Management Industry Metrics for Outsourcing and Vendor Management Scott Goldfarb Q/P Management Group, 10 Bow Street Stoneham, Massachusetts 02180 sgoldfarb@qpmg.com Tel: (781) 438-2692 FAX (781) 438-5549 www.qpmg.com

More information

November 12 th 13 th London: Mastering Continuous Integration with Jenkins

November 12 th 13 th London: Mastering Continuous Integration with Jenkins 1. Course Objectives Students will walk away with a solid understanding of how to implement a Continuous Integration (CI) environment, including: Setting up a production-grade instance of a Jenkins server,

More information

A Report on The Capability Maturity Model

A Report on The Capability Maturity Model A Report on The Capability Maturity Model Hakan Bayraksan hxb07u 29 November 2009 G53QAT Table of Contents Introduction...2 The evolution of CMMI...3 CMM... 3 CMMI... 3 The definition of CMMI... 4 Level

More information

Agile Delivery Framework Automation & Deployment With Puppet

Agile Delivery Framework Automation & Deployment With Puppet 2015 2015 Agile Delivery Framework Automation & Deployment With Puppet Karthiga Sadasivan https://www.linkedin.com/in/karthisadasivan Email ID: Karthiga.Sadasivan@happiestminds.com Blog : www.happiestminds.com/blogs/category/devops

More information

SOLUTION BRIEF: CA IT ASSET MANAGER. How can I reduce IT asset costs to address my organization s budget pressures?

SOLUTION BRIEF: CA IT ASSET MANAGER. How can I reduce IT asset costs to address my organization s budget pressures? SOLUTION BRIEF: CA IT ASSET MANAGER How can I reduce IT asset costs to address my organization s budget pressures? CA IT Asset Manager helps you optimize your IT investments and avoid overspending by enabling

More information

CMMI-Services Visao Geral & CMMI v1.3 Plans

CMMI-Services Visao Geral & CMMI v1.3 Plans CMMI-Services Visao Geral & CMMI v1.3 Plans Antonio Braga Crest Consulting Novembro/09 This presentation was created using slides from CMMI for Services presentation and Supplement CMMI-Services course

More information

Business Operations. Module Db. Capita s Combined Offer for Business & Enforcement Operations delivers many overarching benefits for TfL:

Business Operations. Module Db. Capita s Combined Offer for Business & Enforcement Operations delivers many overarching benefits for TfL: Module Db Technical Solution Capita s Combined Offer for Business & Enforcement Operations delivers many overarching benefits for TfL: Cost is reduced through greater economies of scale, removal of duplication

More information

How Cisco IT Implemented Organizational Change and Advanced Services for Operational Success

How Cisco IT Implemented Organizational Change and Advanced Services for Operational Success How Cisco IT Implemented Organizational Change and Advanced Services for Operational Success New organizational framework greatly improves operations. Given today s pressing need to optimize IT services

More information

Trends in Tax Administration Outsourcing. Why tax administrations outsource?

Trends in Tax Administration Outsourcing. Why tax administrations outsource? Trends in Tax Administration Outsourcing The M Group, Inc. Federation of Tax Administrators August 13, 2003 Agenda Outsourcing and Out-tasking Why tax administrations outsource? Trends in outsourcing Making

More information

Cloud Computing and Data Center Consolidation

Cloud Computing and Data Center Consolidation Cloud Computing and Data Center Consolidation Charles Onstott, PMP Chief Technology Officer, Enterprise IT Services SAIC Steven Halliwell General Manager for State and Local and Education Sales Amazon

More information

Thermo Scientific LIFECYCLE Asset & Service Management for Healthcare

Thermo Scientific LIFECYCLE Asset & Service Management for Healthcare Thermo Scientific LIFECYCLE Asset & Service Management for Healthcare HEALTHCARE SUPPLYSIDE SOLUTIONS Focused on your unique needs for managing assets, costs, and suppliers Part of Thermo Fisher Scientific

More information

Enterprise Project Management

Enterprise Project Management Enterprise Project Management SOLUTIONS THAT LAST Challenges in PPM What is a Project? Why Project Management? Challenges in Project and Portfolio Management (PPM) Problems for PM and PPM Leaders Presentation

More information

What is SharePoint? Dux Raymond Sy, PMP

What is SharePoint? Dux Raymond Sy, PMP What is SharePoint? Dux Raymond Sy, PMP The Reality of Information Management On a piece of paper, identify three challenges you ve faced in managing information For example: Multiple tools Difficult to

More information

Steve Masters (SEI) SEPG North America March 2011. 2011 Carnegie Mellon University

Steve Masters (SEI) SEPG North America March 2011. 2011 Carnegie Mellon University Using Organizational Business Objectives to Guide a Process Improvement Program Software Engineering Institute Carnegie Mellon University Pittsburgh, PA 15213 (SEI) SEPG North America March 2011 Agenda

More information

WWW.WIPRO.COM CRITICAL SUCCESS FACTORS FOR A SUCCESSFUL TEST ENVIRONMENT MANAGEMENT

WWW.WIPRO.COM CRITICAL SUCCESS FACTORS FOR A SUCCESSFUL TEST ENVIRONMENT MANAGEMENT WWW.WIPRO.COM CRITICAL SUCCESS FACTORS FOR A SUCCESSFUL TEST ENVIRONMENT MANAGEMENT Table of contents 01 Abstract 02 Key factors for a successful test environment management 05 Conclusion 05 About the

More information

Lessons from Building Asterisk GUIs. Presented by Gaston Draque

Lessons from Building Asterisk GUIs. Presented by Gaston Draque Lessons from Building Asterisk GUIs Presented by Gaston Draque You Finally Built an Asterisk PBX SIP IAX SIP / IAX / FAX / TDM TDM Services Queues Ringgroups DIDs Routing etc Apps Services Asterisk can

More information

It s All About Process

It s All About Process It s All About Process A White Paper By Gary Guttridge Principal Change Manage IT Ltd. It s All About Process Page 1 of 10 1. INTRODUCTION As long ago as 1931, the distinguished American economist, William

More information

ScienceLogic vs. Open Source IT Monitoring

ScienceLogic vs. Open Source IT Monitoring ScienceLogic vs. Open Source IT Monitoring Next Generation Monitoring or Open Source Software? The table below compares ScienceLogic with currently available open source network management solutions across

More information

Become an ALM specialist in 6 weeks

Become an ALM specialist in 6 weeks Become an ALM specialist in 6 weeks What is it about? ALM academy empowers organizations with Microsoft Team Foundation Server as ALM platform. ALM academy enables software professionals and consultants

More information

OPM Example- Improving Software Code Quality by reducing Code Complexity using Klocwork

OPM Example- Improving Software Code Quality by reducing Code Complexity using Klocwork OPM Example- Improving Software Code Quality by reducing Code Complexity using Klocwork Sarit Assaraf sassaraf@iai.co.il Yossi Cohen Yscohen@iai.co.il SEPG NORTH AMERICA The CMMI CONFERENCE 6-7 May 2014

More information

Il Controllo Continuo nell'ambito della Digital Enterprise

Il Controllo Continuo nell'ambito della Digital Enterprise Il Controllo Continuo nell'ambito della Digital Enterprise Vittorio Carosone Regional Sales Manager Software AG Milano, 23 Maggio 2013 2013 Software AG. All rights reserved. 1 POWERING The Software AG

More information

Your Mobility Strategy Guide Book

Your Mobility Strategy Guide Book The fast adoption in the use of mobile devices to access work files, data and customer information requires companies to deepen their understanding about how to create a balance between flexibility and

More information

Microsoft IT Data Management Maturity

Microsoft IT Data Management Maturity Microsoft IT Data Management Maturity Data to match the business velocity and accelerate the organization s evolution towards Real-Time Enterprise! Luisa Recalcati Enterprise Architect 9/4/2013 Agenda

More information

REAL ROI REPORT MICROSOFT DYNAMICS NAV

REAL ROI REPORT MICROSOFT DYNAMICS NAV REAL ROI REPORT MICROSOFT DYNAMICS NAV Corporate Headquarters Nucleus Research Inc. 36 Washington Street Wellesley MA 02481 Phone: +1 781.416.2900 Fax: +1 781.416.5252 Nucleus Research Inc. www.nucleusresearch.com

More information

Software Quality Management

Software Quality Management Software Lecture 9 Software Engineering CUGS Spring 2011 Kristian Sandahl Department of Computer and Information Science Linköping University, Sweden A Software Life-cycle Model Which part will we talk

More information

HRO in the cloud? What does the new generation of HR systems mean for HR sourcing?

HRO in the cloud? What does the new generation of HR systems mean for HR sourcing? Alsbridge Insights HRO in the cloud? What does the new generation of HR systems mean for HR sourcing? Executive Summary A number of new cloud based multi-process HR systems are competing for the attention

More information

Standards & Practices for the software and system engineers /

Standards & Practices for the software and system engineers / Standards & Practices for the software and system engineers / professionals John Walz J.Walz@computer.org IEEE Computer Society 1 st VP IEEE Software & Systems Engineering i Standards d Committee Systems

More information

isotravel.com Customer Relationship Management for Tourism Companies

isotravel.com Customer Relationship Management for Tourism Companies isotravel.com Customer Relationship for Tourism Companies Hier Emerald With Emerald, ISO has developed a tailor-made CRM solution for the needs of the tourism market. Emerald supports the whole process

More information

ORACLE NAIO Excellence combined with Quality A CMMI Case study

ORACLE NAIO Excellence combined with Quality A CMMI Case study CASE STUDY ORACLE NAIO Excellence combined with Quality A CMMI Case study softwaredi xide com www.qaiasia.com THE CLIENT Process and Quality are important for measuring improvement. Improvement means different

More information

September 16, 2008 Why IT Service Management Should Matter To You

September 16, 2008 Why IT Service Management Should Matter To You September 16, 2008 Why IT Service Management Should Matter To You by Evelyn Hubbert for IT Infrastructure & Operations Professionals Making Leaders Successful Every Day Client Choice topic September 16,

More information

Balancing Compliance and Operational Security Demands

Balancing Compliance and Operational Security Demands SESSION ID: GRC-W01 Balancing Compliance and Operational Security Demands Steve Winterfeld Bank Information Security Officer CISSP, PCIP What is more important? Compliance with laws / regulations Following

More information

Project Management and ITIL Transitions

Project Management and ITIL Transitions Project Management and ITIL Transitions April 30 th 2012 Linda Budiman Director CSC 1 Agenda Thought Leadership: Linda Budiman What is ITIL & Project Management: Applied to Transitions Challenges & Successes:

More information

Industry Metrics for Outsourcing and Vendor Management

Industry Metrics for Outsourcing and Vendor Management Industry Metrics for Outsourcing and Vendor Management Scott Goldfarb Q/P Management Group, Inc. 10 Bow Street Stoneham, Massachusetts 02180 sgoldfarb@qpmg.com Tel: (781) 438-2692 FAX (781) 438-5549 www.qpmg.com

More information

Site24x7: Key Mistakes in Data Center Operations

Site24x7: Key Mistakes in Data Center Operations Site24x7: Key Mistakes in Data Center Operations Introduction In today s connected society, the demands placed on data center professionals is at an all-time high due to the need for modern devices to

More information

Maturity Assesment for Processes in IT

Maturity Assesment for Processes in IT Maturity Assesment for Processes in IT What is MAPIT? Maturity Assessment for Processes in IT Tool for assessing the maturity of IT Service Management processes in terms of performance and quality Based

More information

Strategies and Best Practices to Implement a Successful Data Loss Prevention Program Sebastian Brenner, CISSP

Strategies and Best Practices to Implement a Successful Data Loss Prevention Program Sebastian Brenner, CISSP Strategies and Best Practices to Implement a Successful Data Loss Prevention Program Sebastian Brenner, CISSP Principal Systems Engineer Symantec LAMC Agenda 1 What DLP is and its purpose 2 Challenges

More information

Project Management System Services

Project Management System Services Project Management System Services Today's projects need to deal with increasing amounts of information that require better tools to help navigate through all the data produced by projects. Our services

More information

CONNECTED HEALTHCARE. Multiple Devices. One Interface. www.wipro.com

CONNECTED HEALTHCARE. Multiple Devices. One Interface. www.wipro.com www.wipro.com CONNECTED HEALTHCARE Multiple Devices. One Interface. Anirudha Gokhale Senior Architect, Product Engineering Services division at Wipro Technologies Table of Contents Abstract... 03 The Not-So-Connected

More information

Virtualizácia Dátového centra v Slovak Telekom

Virtualizácia Dátového centra v Slovak Telekom Virtualizácia Dátového centra v Slovak Telekom e FOCUS konferencia TRENDY, STRATEGIE A IT TECHNOLOGIE pre 2008 až 2010 Doc. Ing. Oto Malý, PhD Vrchný riaditeľ Divízie IT Bratislava, 5.3.2008 February,

More information

Agile-Enabled High Maturity

Agile-Enabled High Maturity Agile-Enabled High Maturity SEPG NORTH AMERICA 2013 Richard Swensen Process Improvement Director Sean Cohan Technical Director CMMI Level 5 ISO 9001 ISO/IEC 20000-1 ISO/IEC 27001 Serving Our Customers

More information

IBM s ODM Development Model

IBM s ODM Development Model July 2011 IBM s ODM Development Model Bruce Smith IBM Corporate Quality Management System (QMS) Quality Policy: IBM has an overriding worldwide commitment to the quality of the products, solutions, and

More information

Software Process Improvement CMM

Software Process Improvement CMM Software Process Improvement CMM Marcello Visconti Departamento de Informática Universidad Técnica Federico Santa María Valparaíso, Chile Software Engineering Institute Founded by the Department of Defense

More information

San Francisco Chapter. Cassius Downs Network Edge LLC

San Francisco Chapter. Cassius Downs Network Edge LLC Cassius Downs Network Edge LLC ITIL History ITIL Books V3 Objectives Business Benefits of V3 V3 Changes Training & Certification V2 or V3? Summary 2 The 12 Rules 1. EXERCISE Rule #1: Exercise boosts brain

More information

USING JE THE BE NNIFE FITS Integrated Performance Monitoring Service Availability Fast Problem Troubleshooting Improved Customer Satisfaction

USING JE THE BE NNIFE FITS Integrated Performance Monitoring Service Availability Fast Problem Troubleshooting Improved Customer Satisfaction THE BENEFITS OF USING JENNIFER Integrated Performance Monitoring JENNIFER provides comprehensive and integrated performance monitoring through its many dashboard views, which include Realuser Monitoring

More information

Leveraging Agile and CMMI for better Business Benefits Presented at HYDSPIN Mid-year Conference 2014 28-Jun-2014

Leveraging Agile and CMMI for better Business Benefits Presented at HYDSPIN Mid-year Conference 2014 28-Jun-2014 Leveraging Agile and CMMI for better Business Benefits Presented at HYDSPIN Mid-year Conference 2014 28-Jun-2014 Outline 2 Context Key Business Imperatives Agile Adoption and CMMI Roadmap CMMI+Agile Best

More information

CGI FEDERAL CMMI HIGH MATURITY IMPLEMENTATION LESSONS LEARNED

CGI FEDERAL CMMI HIGH MATURITY IMPLEMENTATION LESSONS LEARNED 1 CGI FEDERAL CMMI HIGH MATURITY IMPLEMENTATION LESSONS LEARNED MICHAEL MCCULLEY, MBA, PMP 2 AREAS TO CONSIDER Buy-In: Get it Early, Sustain the Support Signing Day: Find the Right People for Your CMMI

More information

Proven deployments across different Industry verticals; Being used by leading brands

Proven deployments across different Industry verticals; Being used by leading brands What is SapphireIMS? Comprehensive IT Service Management Suite consisting of IT Service desk certified as per ITIL 3.0 (ITSM) IT Asset management (ITAM) Business Service Monitoring (BSM) IT Automation

More information

S o l u t i o n O v e r v i e w. Turbo-charging Demand Response Programs with Operational Intelligence from Vitria

S o l u t i o n O v e r v i e w. Turbo-charging Demand Response Programs with Operational Intelligence from Vitria S o l u t i o n O v e r v i e w > Turbo-charging Demand Response Programs with Operational Intelligence from Vitria 1 Table of Contents 1 Executive Overview 1 Value of Operational Intelligence for Demand

More information

CENTRE (Common Enterprise Resource)

CENTRE (Common Enterprise Resource) CENTRE (Common Enterprise Resource) Systems and Software Engineering Platform designed for CMMI compliance Capability Maturity Model Integration (CMMI) is a process improvement approach that provides organizations

More information

Measuring the level of quality of IT Service Management

Measuring the level of quality of IT Service Management Central Page 176 of 344 Measuring the level of quality of IT Service Management Melita Kozina, Lucija Horvat Faculty of Organization and Informatics University of Zagreb Pavlinska 2, 42000 {melita.kozina,

More information

Safe Harbor Statement

Safe Harbor Statement Oracle Exadata Monitoring and Management Best Practices Session CON9727 October 26, 2015 Ashish Agrawal, Group Product Manager Swapnil Sinvhal, Sr. Software Dev Manager Oracle Corporation Rick Shawver,

More information

SESSION 703 Wednesday, November 4, 9:00am - 10:00am Track: Advancing ITSM

SESSION 703 Wednesday, November 4, 9:00am - 10:00am Track: Advancing ITSM SESSION 703 Wednesday, November 4, 9:00am - 10:00am Track: Advancing ITSM Optimizing ITSM for Cloud Computing Reginald Lo Director, Accelerate Management, VMware rlo@vmware.com Session Description Organizations

More information

Case study Radiology department at the University Hospital of North Staffordshire, UK

Case study Radiology department at the University Hospital of North Staffordshire, UK Case study Radiology department at the University Hospital of North Staffordshire, UK The Interventional Radiology department of the University Hospital of North Staffordshire expects to reduce its inventory

More information

What You Need To Know About EMR for Pain Management Practices

What You Need To Know About EMR for Pain Management Practices What You Need To Know About EMR for Pain Management Practices 2 ABOUT THIS EBOOK Healthcare practices of all sizes across the country have either already transitioned to electronic medical record software

More information

Achieving High Performance with Application Outsourcing

Achieving High Performance with Application Outsourcing Achieving High Performance with Application Outsourcing 2 Needed now: The right team to get the most from your application portfolio now, next year and every year To be sure that your applications can

More information

Applying ITIL v3 Best Practices

Applying ITIL v3 Best Practices white paper Applying ITIL v3 Best Practices to improve IT processes Rocket bluezone.rocketsoftware.com Applying ITIL v. 3 Best Practices to Improve IT Processes A White Paper by Rocket Software Version

More information

Application Outsourcing: The management challenge

Application Outsourcing: The management challenge White Paper Application Outsourcing: The management challenge Embedding software quality management for mutual benefit Many large organizations that rely on mainframe applications outsource the management

More information

How do you manage the growing complexity of software development? Is your software development organization as responsive to your business needs as

How do you manage the growing complexity of software development? Is your software development organization as responsive to your business needs as How do you manage the growing complexity of software development? Is your software development organization as responsive to your business needs as it could be? Borland Core SDP enables your IT organization

More information

Avis Fleet Services United Road Towing Arizona

Avis Fleet Services United Road Towing Arizona fleet management Managing a fleet of vehicles requires an organization to achieve control over an inconsistent environment to keep vehicles and their operators performing at their peak. It requires a careful

More information

Everything You Need in Service Management Software

Everything You Need in Service Management Software Everything You Need in Service Management Software Welcome to Miracle Service With over 5,000 users in over 45 countries, Miracle Service is the field service software of choice for thousands of service

More information

Innovation Case Study

Innovation Case Study Innovation Case Study Standardizing elearning in a Decentralized Setting using a Templating Approach Abstract In the spring of 2006, after being dissatisfied with the limitations of the elearning authoring

More information

Measuring Process Improvement Value. Christy Hartner, CTP, AAP Commerce Bank Senior Business Process Consultant November 5, 2014

Measuring Process Improvement Value. Christy Hartner, CTP, AAP Commerce Bank Senior Business Process Consultant November 5, 2014 Measuring Process Improvement Value Christy Hartner, CTP, AAP Commerce Bank Senior Business Process Consultant November 5, 2014 1 Agenda Introduction/History Business Process Management Services (BPM)

More information

Page 1. White Paper, December 2012 Gerry Conway. How IT-CMF can increase the Energy Efficiency of Data Centres

Page 1. White Paper, December 2012 Gerry Conway. How IT-CMF can increase the Energy Efficiency of Data Centres Page 1 White Paper, December 2012 Gerry Conway How IT-CMF can increase the Energy Efficiency of Data Centres Abstract Data centres and their management are under increasing pressure; to increase the efficiency

More information

Wl Welcome! ITIL 2011 Explained. Donna Knapp Curriculum Development Manager ITSM Academy. ITSM Academy

Wl Welcome! ITIL 2011 Explained. Donna Knapp Curriculum Development Manager ITSM Academy. ITSM Academy Wl Welcome! ITIL 2011 Explained Donna Knapp Curriculum Development Manager ITSM Academy ITSM Academy About ITSM Academy Accredited Education Certified Process Design Engineer (CPDE) Trained and Certified

More information

Predicting Change Outcomes Leveraging SQL Server Profiler

Predicting Change Outcomes Leveraging SQL Server Profiler Welcome Predicting Change Outcomes Leveraging SQL Server Profiler Lee Everest SQL Rx Today s Agenda Observations Tools for performance tuning SQL Server SQL Server Profiler SQL Trace Replay SQL Trace Replay

More information

Software Engineering III B.Tech IT SEM-I

Software Engineering III B.Tech IT SEM-I Software Engineering III B.Tech IT SEM-I Term: 2014-2015 Unit-1 PPT SLIDES Text Books:1.Software Engineering, A practitioner s approach Roger s. Pressman 6 th edition McGraw-Hill 2.Software Engineering

More information

www.wavecom.pt Copyright Wavecom Soluções Rádio, S.A. 2014

www.wavecom.pt Copyright Wavecom Soluções Rádio, S.A. 2014 Long haul - more than 100km on a single hop Broadband - from Mbps to Gbps Long term reliability UNIFIEDCOMMUNICATIONS Wavecom invests considerably in unified communications, having developed and implemented

More information

THE SOFTWARE QUALITY ENGINEER SOLUTIONS TEXT

THE SOFTWARE QUALITY ENGINEER SOLUTIONS TEXT THE SOFTWARE QUALITY ENGINEER SOLUTIONS TEXT 2016 by Quality Council of Indiana - All rights reserved 5th Edition - January, 2016 2.1. The benefits of software quality include: a. Satisfied customers,

More information

Automation & Open Source. How to tame the Cloud?

Automation & Open Source. How to tame the Cloud? Automation & Open Source How to tame the Cloud? Who are we? François Deppierraz Mathieu Bornoz System and Network engineer System and Software engineer Reluctant to type the same command twice Automation

More information

wibas Team CMMI-ITIL IT Maturity S e r v i c e s

wibas Team CMMI-ITIL IT Maturity S e r v i c e s wibas Team CMMI-ITIL ITIL integrated into CMMI IT Maturity S e r v i c e s 1 CMMI-ITIL Management Summary -2- Copyright 2007 wibas IT Maturity Services GmbH CMMI-ITIL ITIL is a reference model to improve

More information

Track & Trace Solutions

Track & Trace Solutions Track & Trace Solutions Comprehensive Pilot Software Suite From Sensor to and from Carton to Pallet Adaptability Performance & Performance and Security Maximum Adaptability & Performance by Centralized

More information

The adoption of environmental management systems: a strategy towards sustainability

The adoption of environmental management systems: a strategy towards sustainability The adoption of environmental management systems: a strategy towards sustainability Dora Gonçalo, APCER Certificação, S.A. (Portuguese Association for Certification) Portugal Session: We are one with nature

More information

www.wipro.com Data Quality Obligation by Character but Compulsion for Existence Sukant Paikray

www.wipro.com Data Quality Obligation by Character but Compulsion for Existence Sukant Paikray www.wipro.com Data Quality Obligation by Character but Compulsion for Existence Sukant Paikray Table of Contents 02 Introduction 03 Quality Quandary 04 Major Industry Initiatives 05 Conclusion 06 06 About

More information

The support offering tailored to fit your individual needs

The support offering tailored to fit your individual needs EMPOLIS SERVICES Concentrate on your core business The support offering tailored to fit your individual needs In this fast-paced world, it is absolutely essential that you remain focused on your most important

More information

Assessing the Effectiveness of a Cybersecurity Program

Assessing the Effectiveness of a Cybersecurity Program Assessing the Effectiveness of a Cybersecurity Program Lynn D. Shiang Delta Risk LLC, A Chertoff Group Company Objectives Understand control frameworks, assessment structures and scoping of detailed reviews

More information