States offer Insurance Assistance for Hurricane Evacuees

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1 FOR IMMEDIATE RELEASE George Dale, Commissioner of Insurance/State Fire Marshal Mississippi Insurance Department Jackson, Mississippi Friday, September 2, 2005 For additional information, please contact Donna J. Cromeans, Public Relations Director States offer Insurance Assistance for Hurricane Evacuees Jackson Commissioner of Insurance George Dale announced today that help is available for evacuees of Hurricane Katrina who have relocated or taken shelter in other states. Many consumers from Louisiana, Mississippi, and Alabama have relocated in the wake of Hurricane Katrina. While it is uncertain when they will be able to return to their homes, those leaving affected areas may have questions about their insurance, but do not know where to turn for help. To assist those evacuees Commissioner Dale has contacted the National Association of Insurance Commissioners (NAIC) and several surrounding states and they have offered toll-free Consumer Help Lines to assist consumers with questions regarding their insurance. The website for the NAIC is Consumers are encouraged to contact their insurance carrier for assistance with questions about claims or their policies. State Government Insurance Help Lines Texas Department of Insurance Consumer Help Line Alabama Department of Insurance Consumer Help Line (outside Alabama) Arkansas Department of Insurance Consumer Help Line Tennessee Department of Insurance Consumer Help Line more-

2 ADD ONE Immediate Disaster Assistance from the American Red Cross If you have immediate emergency needs for food, clothing, shelter, or medical care contact one of the local offices of the American Red Cross. You can visit a local office or call their toll-free number at Federal Government Help Line Federal Emergency Management Agency (FEMA) You may qualify for assistance from the federal government. You can apply by calling FEMA ( ). The information you will need includes: The street address of your damaged property Your current mailing address and a telephone number where you can be reached in the event you have been forced to relocate Your Social Security Number Your household's approximate gross income at the time of the flood or, if you are reporting business damages, the gross income of the business Information on the type of insurance coverage you have, particularly flood insurance Insurance Company Toll-Free Catastrophe Hot Lines If you have homeowners, automobile, flood, renters, or other insurance, please contact your insurance company to file your claims. The Catastrophe Hot Lines are listed below. Additional numbers can be found at or at the Mississippi Insurance Department website at ACE USA Clients receive individual 800 numbers or call (ACE USA/INAMAR Marine claims); (Disaster Mortgage Protection claims) Acuity Alfa Insurance Group Alabama Municipal Insurance Corporation AMIC ( ) Allmerica Allstate STORM ( ) Allstate Floridian Insurance Company STORM ( ) American Bankers Insurance Company American Federation Insurance Company American General Property Insurance Company of Florida American International Group (auto & home) American National Property & Casualty Company & Affiliates American Reliable Insurance Company American Skyline Insurance Company American States Insurance Company

3 ADD TWO American Strategic Insurance 866-ASI-LOSS ( ) American Superior Insurance Arch Insurance Argus Fire & Casualty Company Armed Forces Insurance Exchange Atlantic Mutual Insurance Company Atlantic Preferred Insurance Company Auto Owners Insurance Group (Palm City) Auto Owners Insurance Group (Ft. Meyers) AXA Re Property and Casualty Balboa Insurance Group Bankers Insurance Company Bankers Security Insurance Company Bituminous (Florida); (National) Bristol West Insurance Group 800-BRISTOL Capital Preferred or Catawba Insurance Century Surety Insurance Company CHUBB Insurance Group (800-CLAIMS-0) Church Mutual Insurance Citizens Property Insurance Corp ( CPIC) Cincinnati Insurance Company (call your local agent first and then ) Clarendon National Insurance Company Clarendon Select Insurance Company CNA Colony Insurance Company ext Companion Property & Casualty Cotton States Mutual Group CUNA Mutual Cypress EMC Insurance Companies Encompass Insurance Company Erie Insurance Group Farmers FCCI (first report of injury) Federated National Insurance Company Fidelity & Casualty Insurance Company Fidelity National Insurance Company Fidelity National Property and Casualty Insurance Company Fireman s Fund (888-FIREHAT) First Floridian (800-CLAIM33) First Premium Insurance Group (Lloyd s Mobile Home) First Protective Insurance Company First Trenton Florida Family Insurance Company or Florida Farm Bureau Insurance Companies Florida Select Florida Preferred Property Insurance Company

4 ADD THREE FM Global (877-NEWLOSS) Foremost Insurance Company GE Employers Re GEICO General Star Indemnity Company General Star National Insurance Company Georgia Casualty & Surety (claim reporting); (claim dept.) Georgia Farm Bureau GMAC Insurance (Auto Claims) Granada Insurance Company Guide One Hanover Insurance (Allmerica) Harbor Insurance Company The Hartford Hartford Insurance Company of the Midwest or Hartford Steam 800-HSB-LOSS Holyoke Mutual ICAT Industrial Risk Insurers (Business claims) Interstate Fire & Casualty , Ext. 770 Liberty Mutual CLAIMS ( ) Liberty Mutual Fire Insurance Company (in state); (24 hour) Louisiana Farm Bureau Main Street America Group Mercury Insurance Group Merrit Plan Insurance Group MetLife Auto & Home Mississippi Farm Bureau Mississippi Rural Risk Underwriting Association - (601) Mississippi Windstorm Underwriters Association National Flood Insurance Program (NFIP) National Insurance Company Nationwide North Pointe Insurance Company Ohio Casualty and West American Insurance Company Old Dominion Insurance Company or Omaha Property & Casualty (Flood only) Omega Insurance Company OneBeacon Poe Financial Group Progressive Auto Insurance 800-PROGRESSIVE ( ) QualSure Insurance Corp Regency (Tower Hill) Republic Fire & Casualty (Homeowners, Dwelling Fire, Auto & Commercial) Republic Group (Republic Fire & Casualty, Republic Underwriters Southern Ins Co, Southern Underwriters Ins) Republic Underwriters (Commercial) RLI Insurance Company Royal & Sun Alliance

5 ADD FOUR SAFECO Scottsdale Insurance Company Security National Insurance Company 800-Bristol Selective Service Insurance Company Shelter Insurance Group 800-SHELTER ( ) Sompo Japan Southern Family Insurance Company Southern Farm Bureau Southern Fidelity Southern Insurance Company (Commercial) Southern Underwriters (Commercial) Southwest Business Corp. (Lloyd s Excess Flood) Ex St. Johns Insurance Company St. Paul Insurance Companies 800-CLAIM 33 ( ) -Auto and Home Claims; 800- STPAUL ( ) - Business Claims St. Paul Travelers 800-CLAIM33 ( ) - Auto and Home Claims; Business Claims; Flood Claims State Farm Insurance 800-SF-CLAIM ( ) Sunshine State Insurance Company TAPCO Texas Farm Bureau Tower Hill Insurance Companies or Travelers (800-CLAIM 33) Personal Claims; Business Claims; (Flood claims) Travelers Boat & Yacht Travelers WC (first report of injury) United Fire Insurance Company United Property and Casualty Company Universal Insurance Company USAA USF&G ; (homeowners claim); (customer service) USLI Vanguard Fire & Casualty Company W.R. Berkley Corp XL Insurance Zenith (first report of injury) Zurich Insurance Company ###

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