Checkpoint on an ipad

Transcription

1 Table of Contents What's the advantage? 3 Setting up Checkpoint on an ipad 4 On the Server 4 On the ipad 4 Additional Information 5 Printers not connected to your network? 5 Using Checkpoint on an ipad 6 1

2 Checkpoint on an ipad Note This documentation is for using Checkpoint on an ipad for the desktop version of ACS. We do not support printing from the OnDemand app for the ipad. You can use ACS Checkpoint on an ipad. No additional fees required. Using Checkpoint on an ipad is easier than you think. Simply connect the ipad to a server (or computer) that has Checkpoint. Everything for Checkpoint is configured on the server, not the ipad. So, just install and set up Checkpoint on the server as you normally would, then use your wireless network to connect the ipad to it. Once your server is set up, follow these steps to connect your ipad and start checking people in. Or select another topic below. 2

3 What's the advantage? Offset Heavy Traffic Do you get caught off-guard by surprise periods of heavy check-in traffic? Do you have short, but predictable periods of check-in backup? It's ipads to the rescue! You can train your staff and volunteers to check people in with ipads. They can be stationed at entrances and check people in as soon as they enter. You can also set up temporary ipad check-in areas. Or, they can stroll the welcome area and check in people as they wait in line. Whatever you choose to do, checking in people with ipads keeps things flowing without sacrificing the security of your check-in system. ipads as Check-in Stations Touchscreen monitors can cost upwards of $500 each, not including the attached computer. Starting at $499 and requiring no additional computer equipment, ipads can be a less expensive alternative to a traditional touchscreen check-in station. Additionally, when check-in time is over, you can remove the ipad from the check-in station and employ it for any number of other uses. While connected directly to your network, you can also use RDP Lite (or any other remote access app) to use ACS on the ipad. ipad Locks When using ipads at unmanned or self check-in stations, we strongly recommend purchasing physical security locks for the ipads. Lock the ipad to the station during check-in and use the accompanying key to easily remove it afterwards. ipad locks are available from several retailers, including Maclocks.com. 3

4 Setting up Checkpoint on an ipad To use Checkpoint on an ipad, connect the ipad to a server (or computer) that has Checkpoint installed. (The server can have either the kiosk or full installation of Checkpoint.) Everything for Checkpoint is configured on the server, not the ipad. So, just install and set up Checkpoint on the server as you normally would, then use your wireless network to connect the ipad to it. Since ipads are wireless devices, your local area network (LAN) must be wirelessly available in the physical location in which you plan to use the ipad. On the Server Before you can use Checkpoint on an ipad, you must configure your server settings. The exact steps to configure your server depend on the server setup, but here are some general suggestions. We recommend adding a new user profile to your remote access (or similar) computer management group. This new profile needs full access to the folders ACSNET and WINACS. Before you can connect the ipad to the server, you must obtain this information from your system administrator: The server's name or IP address User name for logging in to the server Password for logging in to the server Checkpoint is set up on the server, not the ipad, so make sure Checkpoint is fully installed and set up before connecting the ipad to it. Additionally, to print badges from an ipad, the server must have access to the printers, whether by sharing over the network or by direct connection. If your badge printers are not connected to your network, see Additional Information for suggestions. When using the server software, turn on Terminal Server services and turn off licenses. This will give you two logins; if more than two people login at the same time you will need to purchase additional licenses. On the ipad To use Checkpoint on an ipad, you must remotely connect to a server. To do this, you must download a remote desktop connection application on the ipad. You can use any remote connection app, but we recommend using RDP Lite because it is free and reliable. Follow these instructions to set up RDP Lite on an ipad. To set up RDP Lite on an ipad, you must first download RDP Lite on the ipad. Once RDP Lite installs, configure it to connect to the server. To download RDP Lite 4

5 1. On the ipad, open the App Store Search for RDP Lite. Select the app Remote Desktop Lite - RDP produced by MochaSoft. Click Free > Install. Enter your password. To configure RDP Lite Open RDP Lite. Click New. PC Address, enter the server's name or IP address. PC User, enter the user name for logging in to the server. PC Password, enter the password for logging in to the server. Name, enter a name that helps you identify the connection's purpose. For example, "Checkpoint Connection." More > Screen Size, set the display to 1024 X 768 or higher. (Higher resolutions improve visual quality, but can slow down the application.) The other settings are optional. Manage them to your liking. (In RDP Lite, click Help for more information on each option.) Click Connect > the connection name. When the ipad is connected to the server, the server login displays. You may be required to log in again. Once logged in, open ACS and use Checkpoint as you do normally. Repeat these steps to install and configure RDP Lite for each additional ipad. Additional Information Printers not connected to your network? If you cannot connect your badge printers to your network through a computer, you can still connect them to your network using a wireless adapter. Purchase a wireless network adapter for your printer and you can connect it directly to your network. Then, you can access the printer from any computer on your network. This is especially handy for printing badges with an ipad: you don't need another computer in the check-in area, just the ipad and the printer. Dymo Corporation offers an adapter called the Labelwriter Printer Server. HP, Linksys, IOGear, and Lexmark offer similar products. 5

6 Using Checkpoint on an ipad You can use ipads to check in people during surprise or particularly heavy periods of traffic. To use Checkpoint on an ipad, connect the ipad to a server (or computer) that already has Checkpoint. Before you begin using the ipad as a check-in device, set up the server and the ipad connection to it. You must configure each ipad individually. To connect the ipad to the server, use a remote connection app on the ipad. To connect an ipad to Checkpoint On the ipad, open RDP Lite. Connect, select the connection you set up for using Checkpoint. When the ipad is connected to the server, the server login displays. You may be required to log in again. Once logged in, open ACS and use Checkpoint server, you can operate both assisted and self check-in on the ipad. as you normally do. Depending on the configuration of the 6