Business, Information Technology & Service Industries

Transcription

1 Business, Information Technology & Service Industries On-line Course Catalogue TAFE SA is a Skills for All Training Provider

2 About us In South Australia it is estimated that thousands of additional workers will be needed to either enter the workforce or step up in the job market in the next five years. Our Business, Information Technology and Service Industry programs have a range of courses that can help you enter the job market, move ahead in your current job or ready you for new opportunities. Our courses include: * Business Administration * Management * Project Management * Human Resources * Occupational, Health and Safety * Accounting and Finance * Training and Education * Information Technology * Multimedia * Asset Maintenance * Cookery * Hospitality * Tourism * Events * Sport and Recreation * Retail * Hair and Beauty * Visual Arts So, browse our catalogue, choose a course and step up in the job market! Recognition of Prior Learning (RPL) Recognise your skills with the help of our RPL Team. We know that you have gained many skills either in the workplace, through life experiences or in previous training you may have undertaken. Our expert RPL Team is happy to work with you to have the skills that match your studies recognised. This means you don t have to study that part of your course - saving you time and effort! The RPL Team can assist with any of the courses or individual units listed in this catalogue. You will be assisted by a case manager who will help you with every step of the process. The majority of skills can be assessed using our simple online application. The RPL Team can be contacted via rpl@tafesa.edu.au or Freecall: Study Periods for External Student We believe that by simplifying the registration process and with the support of your lecturers you will be better able to manage your studies. This process is designed for students studying externally in 2013 and is all part of our commitment to supporting your learning efforts. Your external lecturer will advise you of due dates for assessments within the study period. Your counselling lecturer will work with you to develop a Study Plan to assist you in the successful completion of your studies. Final registration date Start date End date Study Period 1 11 February February May 2013 Study Period 2 13 May May August 2013 Study Period 3 12 August August November 2013 Study Period 4 11 November November February 2014 *Some external courses may be subject to alternative study periods - check with your lecturer.

3 Skills for All If you are eligible for a Skills for All training place, you will pay no course fees at TAFE SA for courses that are: nationally recognised Certificate I and II level courses accredited to improve your reading, writing, numeracy and computer skills determined to be priority courses needed for skills in South Australia. Fee free courses applies to tuition only. In some courses there will be incidental fees for specifics tools, materials, events or uniforms. To find out if you are eligible for funding please answer the questions in the fees eligibility calculator that appears on each course page on the TAFE SA Website. For more information on Skills for All please visit or find a TAFE SA funded course by clicking here. Study Options TAFE SA Regional offers a variety of study options. The options available are listed under each qualification. On campus On campus learning allows you to learn in a traditional classroom environment. Students attend classes at set times, at the campus where they enrolled. This form of learning gives you the opportunity to bounce ideas off your lecturer and others within your learning group. External External learning gives you the opportunity to learn at a time that best suits you. Course materials may be mailed out in print format and/or sent to you on DVD or by . You ll be supported in your learning by your lecturer who will be available by phone, mail or . Some courses may require you to have access to a computer connected to the internet. On & off campus The best of both worlds, this study mode allows you to learn online or externally for much of the course, with some elements on campus either as scheduled classes or workshops. This mode usually allows you to study the theory elements of a course at home, in your own time, while requiring you to be on campus to take part in practical training, where you can engage with your lecturer and peers. Some courses may require you to have access to a computer connected to the internet. Online Online courses are web-based, designed to engage and stimulate the learner, and are not simply a collection of resources. You ll be supported and guided in your learning through interaction with skilled lecturers and other students, via , forums and chat groups. This mode provides great flexibility, as you can learn at your own pace, in your own space. Online courses require you to have access to a computer with an internet connection. How to Apply TAFE SA offers many courses to suit many people. Some courses might require two or three years study, whereas another course might be a skills update that only lasts an afternoon. Courses can differ by duration or by delivery method. Some are open to anyone who wants to apply while others have conditions of eligibility. Just as there are many different types of course, there are different ways to apply for these courses. Once you ve decided what you want to learn, you need to select the type of course best suited to you. Visit the How to Apply page on the TAFE SA Website for further information.

4 Contents Business Administration...5 Management...10 Human Resources...10 Occupational, Health and Safety...11 Project Management...12 Accounting and Finance...13 Training and Education...16 Information Technology...17 Multimedia Asset Maintenance...24 Cookery Hospitality...29 Tourism Events...38 Sport and Recreation...39 Retail Hair and Beauty...44 Visual Arts Contact Us...50 Campus contact numbers: Barossa Valley P: Berri P: Bordertown P: Clare P: Cleve P: Coober Pedy P: Gawler P: Kadina P: Kangaroo Island P: Kimba P: Kingston P: Millicent P: Mt Barker P: Mt Gambier P: Murray Bridge P: Naracoorte P: Peterborough P: Pt Augusta P: Pt Lincoln P: Pt Pirie P: Renmark P: Roseworthy P: Roxby Downs P: Urrbrae P: Victor Harbor P: Waikerie P: Whyalla P: Wudinna P: Yorketown P: Page 4 -

5 CAREER OPPORTUNITIES If you are looking for a world of opportunity and an exciting career that offers diversity in several business sectors including medical, hospitality, government, education and finance then Business Administration is for you. Every organisation requires staff with some form of Business Administration skills, so now is the ideal time to consider enrolling in one of our nationally accredited qualifications. Business administration qualifications can lead to a range of employment opportunities including: Office consultant Clerical worker Information desk clerk Personal assistant Accounts receivable/payable clerk Receptionist Medical receptionist Medical secretary Medical records clerk School support officer Executive assistant Office administrator Project assistant Accounts supervisor Customer service advisor Payroll clerk Word processing operator Office manager Team leader TAFE SA Regional offers exciting hands-on training in Virtual Enterprises bringing theory to life! The benefits of studying in a virtual business environment is that it teaches and enhances the development of your business, technical and interpersonal skills. You gain meaningful hands-on experiences through training and working in each department of a virtual business while being supported by a facilitator, real local business partners and the Virtual Enterprise Australia network. Don t delay, apply today! - Page 5 -

6 Certificate I in Business BSB units required Units are delivered via the following methods: classes, video conference, online and externally depending on campus location and unit selection. Core unit 1 required: Participate in OHS processes Elective units 5 required: Apply basic communication skills Develop keyboard skills Operate a personal computer Participate in environmentally sustainable work practices Plan skills development Use business equipment and resources Work effectively in a business environment Up to 3 months Full Time or Part Time equivalent Berri, Gawler, Kadina, Murray Bridge, Mt Gambier, Pt Augusta, Pt Lincoln, Pt Pirie, Roxby Downs, Whyalla, Yorketown Certificate II in Business BSB units required Units are delivered via the following methods: classes, video conference, online and externally depending on campus location and unit selection. Core unit 1 required: Participate in OHS processes Elective units 11 required 7 must be from the list below: Deliver a service to customers Work effectively in a business environment Process and maintain workplace information Handle mail Contribute to workplace innovation Communicate in the workplace Produce simple word processed documents Create and use spreadsheets Communicate electronically Participate in environmentally sustainable work practices Organise and complete daily work activities Work effectively with others Use business technology Maintain daily financial/business records. Barossa Valley, Berri, Bordertown, Clare, Gawler, Kadina, Kingston, Millicent, Mt Barker, Mt Gambier, Murray Bridge, Naracoorte, Pt Augusta, Pt Lincoln, Pt Pirie, Roxby Downs, Victor Harbor, Whyalla, Yorketown. Contact Dianne O Hanlon P: Certificate III in Business BSB units required Units are delivered via the following methods: classes, video conference, online and externally depending on campus location and unit selection. Core unit 1 required: Apply knowledge of OHS legislation in the workplace Elective units - 11 required - 7 must be from the list below: Deliver and monitor a service to customers Organise workplace information Promote innovation in a team environment Process customer complaints Create and use databases Create electronic presentations Design and produce text documents Produce spreadsheets Design and produce business documents Produce desktop published documents Implement and monitor environmentally sustainable work practices. Barossa Valley, Berri, Bordertown, Clare, Gawler, Kadina, Kingston, Millicent, Mt Barker, Mt Gambier, Murray Bridge, Naracoorte, Pt Augusta, Pt Lincoln, Pt Pirie, Roxby Downs, Victor Harbor, Whyalla, Yorketown. Contact Grace Thompson P: Page 6 -

7 Certificate IV in Business BSB units required Units are delivered via the following methods: classes, video conference, online and externally depending on campus location and unit selection. Core unit 1 required: Monitor a safe workplace Elective units - 9 required: Coordinate implementation of customer service strategies Address customer needs Implement customer service standards Review and maintain a website Organise meetings Make a presentation Design databases Maintain business technology Design and develop complex text documents Develop and use complex spreadsheets Produce complex desktop published documents Manage projects Implement and monitor environmentally sustainable work practices. Gawler, Mt Gambier, Whyalla Contact Jacqui Alison P: Diploma of Business BSB units required Units are delivered via the following methods: classes, video conference, online and externally depending on campus location and unit selection. Administration units 5 required: Manage meetings Plan and manage conferences Plan or review administration systems Manage business document design and development Develop workplace policy and procedures for sustainability Management units: Manage projects Manage personal work priorities and professional development Human Resources Management units: Manage recruitment, selection and induction process Manage Human Resource Management Systems (Other management and human resources management units are available from the Management Lecturing Team). Gawler, Mt Gambier Contact Jacqui Alison P: Page 7 -

8 Certificate III in Business Administration BSB units required Units are delivered via the following methods: classes, video conference, online and externally depending on campus location and unit selection. Core units 2 required: Develop keyboarding speed and accuracy Participate in OHS processes Administration units 7 required. General Business elective units - 4 required.. Barossa Valley, Berri, Bordertown, Clare, Gawler, Kadina, Kingston, Millicent, Mt Barker, Mt Gambier, Murray Bridge, Naracoorte, Pt Augusta, Pt Lincoln, Pt Pirie, Roxby Downs, Victor Harbor, Whyalla, Yorketown. Contact Grace Thompson P: Certificate III in Business Administration (Education) BSB units required Units are delivered via the following methods: classes, video conference, online and externally depending on campus location and unit selection. Core units 2 required: Develop keyboarding speed and accuracy Participate in OHS processes Education Administration units 5 required. Administration units - 5 required. General Elective units - 1 required.. Berri, Clare, Gawler, Kadina, Mt Barker, Mt Gambier, Pt Augusta, Pt Pirie, Roxby Downs, Victor Harbor, Whyalla, Yorketown Contact Julie Bignell P: Certificate III in Business Administration (Medical) BSB units required Units are delivered via the following methods: classes, video conference, online and externally depending on campus location and unit selection. Core units 2 required: Develop keyboarding speed and accuracy Participate in OHS processes Medical Administration units 5 required. Administration units - 4 required. General Business elective units - 2 required.. Kadina, Mt Gambier, Yorketown Contact Julie Bignell P: Page 8 -

9 Certificate IV in Business Administration BSB40507 Diploma of Business Administration BSB units required Units are delivered via the following methods: classes, video conference, online and externally depending on campus location and unit selection. Administration units 5 required. Elective units - 5 required.. Berri, Gawler, Kadina, Millicent, Mt Barker, Mt Gambier, Pt Pirie, Roxby Downs, Victor Harbor, Whyalla, Yorketown Contact Jacqui Alison P: units required Units are delivered via the following methods: classes, video conference, online and externally depending on campus location and unit selection. Administration units 5 required: Manage meetings Plan and manage conferences Plan or review administration systems Manage business document design and development Manage projects Elective units - 3 required: Promote innovation in a team environment Manage and monitor business or records systems Manage personal work priorities and professional development Ensure team effectiveness Manage recruitment,selection and induction processes Develop workplace policy and procedures for sustainability. Gawler, Kadina, Mt Barker, Mt Gambier, Yorketown Contact Jacqui Alison P: Page 9 -

10 Management Certificate IV in Frontline Management BSB40807 This qualification reflects the role of individuals who take the first line in management in a wide range of organisational and industry contexts. They may have existing qualifications and skills in any given vocation or profession, yet require skills in supervisory functions. will need to complete 4 core units and 6 elective units. Elective units must be relevant to the work outcome, local industry requirements and the qualification level. Core units: Management Show leadership in the workplace Implement operational plan Occupational Health and Safety Monitor a safe workplace Workplace Effectiveness Promote team effectiveness. Barossa Valley, Gawler, Kadina, Mt Barker, Mt Gambier, Roxby Downs, Whyalla P: Certificate IV in Human Resources BSB41007 This qualification reflects the role of individuals who work in a range of support positions in human resources management. In smaller companies they may work across all human resources functional areas and in larger companies they may be assigned responsibilities in units or business areas focused on discrete human resources functions, such as remuneration, workforce planning or human resources information systems. will need to complete 4 core units and 6 elective units. Elective units must be relevant to the work outcome, local industry requirements and the qualification level. Core units: Human Resource Management Review human resources functions Recruit, select and induct staff Support performance management process Workplace Relations Implement industrial relations procedures. Barossa Valley P: Diploma of Human Resources Management BSB50607 This qualification reflects the role of individuals who possess a sound theoretical knowledge base in human resources management and demonstrate a range of managerial skills to ensure that human resources functions are effectively conducted in an organisation or business area. Typically they would have responsibility for the work of other staff. will need to complete 3 core units and 5 elective units. Elective units must be relevant to the work outcome, local industry requirements and the qualification level. Core units: Manage human resources services Manage performance management systems Manage workforce planning. Barossa Valley, Mt Baker P: Page 10 -

11 Management Diploma of Management BSB51107 This qualification reflects the role of individuals who are engaged to manage the work of others or to add value to or review management practices. will need to complete 8 elective units. Elective units must be relevant to the work outcome, local industry requirements and the qualification level. 5 elective units must be selected from Group A: Customer service Financial management Information management Learning and development Management Occupational health and safety Project management Risk management Workplace effectiveness 3 elective units to be selected from Group A or Group B or any current accredited course or endorsed training package at this qualification level. One unit may be selected from either a Certificate IV or Advanced Diploma Qualification. Group B: Compliance Diversity Franchising Human resource management Innovation Intellectual property Sustainability Workplace relations. Gawler, Kadina, Mt Barker, Mt Gambier, Whyalla P: Advanced Diploma of Management BSB60407 This qualification reflects the role of individuals who have senior or managerial responsibilities. They may oversee the work of others or have specialised roles where they do not supervise others but provide strategic leadership. To complete this certificate, participants will need to complete 3 core units and 5 elective units. Elective units must be relevant to the work outcome, local industry requirements and the qualification level. Core units: Manage organisational change Provide leadership across the organisation Develop and implement strategic plans 6 months Full Time or Part Time equivalent. Kadina, Mt Barker P: Certificate IV in Occupational Health and Safety BSB41407 This qualification would suit an OHS officer in a full time dedicated role who works under the supervision of an OHS Coordinator. Participants will need to complete 9 units. Units must be relevant to the work outcome, local industry requirements and the qualification level. 6 units must be selected from Group A AND ONE OF: Contribute to the implementation of emergency procedures OR Use equipment to conduct workplace monitoring Group A: Assist with compliance with OHS and other relevant laws Contribute to the implementation of a systematic approach to managing OHS Contribute to the implementation of the OHS consultation process Identify hazards and assess OHS risks Contribute to the implementation of strategies to control OHS risk Contribute to the implementation of emergency procedures Use equipment to conduct workplace monitoring At least 1 unit from Group A or B. Plus 2 from any current accredited course or endorsed training package at this qualification level. 1 unit may be selected from either a Certificate III or Diploma level. Group B: Creative thinking Customer service Financial administration Innovation General administration IT Support Marketing Research Sustainability Writing Risk Management OHS Interpersonal communication Relationship management. Pt Pirie, Roxby Downs, Whyalla P: Page 11 -

12 Management Certificate IV in Project Management BSB41507 This course covers the life-cycle of planning, implementation and closure of small-scope projects which are generally low in the degree of risk and are managed by one person or a person managing a small team. This course is suitable for those who are seeking to gain knowledge and experience in the application of the fundamental principles and methodology for project management. Participants are expected to apply the principles of project management to a workbased project they are managing. On successful completion, they will gain the Certificate IV in Project Management qualification. This course is completely competency based. To complete this certificate participants will need to complete 8 units: Apply project scope management techniques Apply time management techniques Apply cost management techniques Apply quality management techniques Apply human resources management approaches Apply communications management techniques Apply risk management techniques Apply contract and procurement procedures. Campus Location for Delivery Clare P: Diploma of Project Management BSB41407 Course Admission Requirements You must be working in a related industry and provide evidence of this when you enrol. will need to complete 9 core units and elective units. Elective units must be relevant to the work outcome, local industry requirements and the qualification level. Core units: Manage application of project integrative processes Manage project scope Manage project time Manage project costs Manage project quality Manage project human resources Manage project communications Manage project risk Manage project procurement. Clare, Mt Barker P: Certificate IV in Small Business Management BSB40407 This qualification reflects the role of individuals who use well-developed skills and a broad knowledge base in a wide variety of small business contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others, and have a responsibility for the output of others. will need to complete 4 core units and 6 elective units. Core units: Establish legal and risk management requirements of small business Plan small business finances Market the small business Undertake small business planning Elective units may be selected from elective units listed below or any currently endorsed training package or accredited course at the same qualification level. If not listed below, 1 elective unit may be selected from a Certificate III or Diploma level qualification. Electives must be relevant to the work outcome, local industry requirements and the qualification level. Elective units: Creative thinking Customer service Financial administration E-business Franchising Innovation Intellectual property Management International business Marketing Project management Research Imported Units Sustainability Relationship management Small and Micro businesses. Mt Barker, Mt Gambier, Whyalla P: Page 12 -

13 CAREER OPPORTUNITIES This industry attracts energetic and ambitious people who are looking for a career in a diverse range of financial business organisations. Our courses will enable you to develop the skills and knowledge required to work in the financial services and accounting industry in preparation for supervisory or self-managed roles. Finance courses also establish a solid foundation for further accounting or other financial services studies. TAFE SA provides a pathway to becoming a qualified accountant or bookkeeper and helps you commence work in many varied careers within financial services including: Accounts Receivable Clerk Payroll Clerk/Officer Accounts Clerk School Bursar Finance Assistant Bank Officer Customer Contact Centre Service Consultant Assistant Accountant Tax Clerk Management Accountant Internal Control Systems Manager Don t delay, apply today! - Page 13 -

14 Certificate II in Financial Services FNS20111 This qualification is intended to meet the literacy and basic financial skill needs of new entrants wishing to build potential pathways in the industry, particularly through VET in Schools programs. To complete this certificate participants will need to complete 4 core units and 4 elective units. Elective units must be relevant to the work outcome, local industry requirements and the qualification level. Core units of competency: Participate in OHS processes Work effectively with others Use business technology Work effectively in the financial services industry 6 months full time or part time equivalent. Berri, Gawler, Mt Barker, Mt Gambier, Pt Augusta, Victor Harbor, Whyalla Contact Kathy Reschke P: Certificate III in Financial Services FNS30111 This qualification is suited to on-job trainees in banks and financial institutions. Students will gain the skills and knowledge required to perform a range of skilled tasks required for this industry. To complete this certificate participants will need to complete 4 core units and 9 elective units. Elective units must be relevant to the work outcome, local industry requirements and the qualification level. Core units of competency: Participate in OHS processes Work effectively with others Use business technology Work effectively in the financial services industry Pt Augusta, Mt Gambier, Whyalla Contact Kathy Reschke P: Certificate III in Accounts Administration FNS30311 This qualification will enable students to find work in a diverse range of business organisations by providing skills in being able to perform a range of skilled tasks and having the ability to select and transfer skills to different situations. To complete this certificate participants will need to complete 7 core units and 4 elective units. Elective units must be relevant to the work outcome, local industry requirements and the qualification level. Core units of competency: Participate in OHS processes Design and produce business documents Write simple documents Process financial transactions and extract interim reports Administer subsidiary accounts and ledgers Perform financial calculations Work effectively in the financial services industry Berri, Gawler, Mt Barker, Pt Augusta, Mt Gambier, Pt Augusta, Victor Harbor, Whyalla Contact Roberta Coke P: Page 14 -

15 Certificate IV in Accounting FNS40611 Diploma of Accounting FNS50210 This qualification reflects accounting job roles in financial services and other industries requiring accounting support functions. Persons providing a Business Activity Statement (BAS) for a fee or other reward (other than employees) must be registered by the Tax Practitioners Board (TPB). A BAS service is a tax agent service that relates to: Ascertaining liabilities, obligations or entitlements of an entity that arises, or could arise, under a BAS provision Advising an entity about liabilities, obligations or entitlements of the entity or another entity that arises, or could arise, in their dealings with the Commissioner in relation to a BAS provision Representing an entity in their dealings with the Commissioner of Taxation is providing, in circumstances where the entity can reasonably be expected to rely on the service for either or both of the following purposes: to satisfy liabilities or obligations that arise, or could arise, under a BAS provision to claim entitlements that arise, or could arise, under a BAS provision This qualification is currently cited as meeting the educational requirements for registration. Other conditions apply including a designated period of experience. Persons seeking BAS agent registration should check current registration requirements with the Boards as this is regularly reviewed. More information and contact details for the Tax Practitioners Board are provided in the FNS10 Information Kit available from the IBSA website. 12 months Full Time or Part Time equivalent Berri, Gawler, Mt Barker, Pt Augusta, Mt Gambier, Victor Harbor, Whyalla Contact Roberta Coke P: This qualification reflects professional accounting job roles in financial services and other industries. It contributes to, but does not encompass, educational requirements for providing tax agent services. A tax agent service is any service that relates to: Ascertaining or advising about the liabilities, obligations or entitlements of an entity under a taxation low Representing an entity in their dealings with the Commissioner of Taxation A tax agent service includes, but is not limited to: a Business Activity Statement (BAS) service preparing or lodging an approved form about a taxpayer s liabilities, obligations or entitlements under a taxation law giving a taxpayer advice about a taxation law that the taxpayer can reasonably be expected to rely upon to satisfy their taxation obligations dealing with the Commissioner on behalf of a taxpayer in relation to a taxation law Persons providing a tax agent must be registered by the Tax Practitioners Board and meet educational and other requirements for registration including a designated period of experience. Persons seeking tax agent registration should check current registration requirements with the Boards as this is regularly reviewed. More information and contact details for the Tax Practitioners Board are provided in the FNS10 Information Kit available from the IBSA website. Preferred Entry Pathway Certificate IV in Accounts Administration (FNS30311) Certificate IV in Bookkeeping (FNS40211) 12 months Full Time or Part Time equivalent Gawler, Mt Barker, Pt Augusta, Mt Gambier, Pt Augusta, Victor Harbor, Whyalla Contact Bronwyn Pile P: Page 15 -

16 Certificate IV in Training and Assessment TAE40110 This certificate encompasses the current national competency standards for workplace Trainers and Assessors. Participants will need to complete 7 core units and 3 elective units. Elective units must be relevant to the work outcome, local industry requirements and the qualification level. Core units: Plan assessment activities and processes Assess competence Participate in assessment validation Plan, organise and deliver groupbased learning Plan, organise and facilitate learning in the workplace Design and develop learning programs Use training packages and accredited courses to meet client needs Berri, Kadina, Mt Barker, Mt Gambier, Pt Lincoln P: Diploma of Training Design and Development TAE50211 This qualification reflects the roles of training developers and instructional designers who are responsible for analysing training needs and designing training solutions and products to meet workplace capability requirements, and evaluating the effectiveness of training programs. will need to complete 5 core units and 5 electives. Elective units must be relevant to the work outcome, local industry requirements and the qualification level. Core units: Design and develop assessment tools Design and develop learning strategies Design and develop learning resources Evaluate a training program Undertake organisational training needs analysis 12 months full time or part time equivalent. Berri, Clare, Kadina, Mt Barker, Mt Gambier, Roxby Downs P: Diploma of Vocational Education and Training TAE50111 This qualification reflects the roles of experienced practitioners delivering training and assessment services usually within Registered Training Organisations (RTOs) within the vocational education and training (VET) sector. They may have a role in leading other trainers and assessors and in providing mentoring or advice to new trainers or assessors as well as designing approaches to learning and assessment strategies across a significant area within the RTO. will need to complete 6 core units and 4 electives. Provide advanced assessment practice Design and develop assessment tools Provide advanced facilitation practice Design and develop learning strategies Address adult language, literacy and numeracy skills Maintain and enhance professional practice 12 months full time or part time equivalent. Berri, Clare, Kadina, Mt Barker, Mt Gambier, Roxby Downs P: Page 16 -

17 Information, Digital Media and Technology CAREER OPPORTUNITIES Whether you want to know the fundamentals of how to use a computer to specialist careers, we have a course for you. A range of full time or part time, open learning or on campus courses are available across regional South Australia. The list of career opportunities is endless and include: Software application specialist Call centre support officer Client support officer Network administration officer Help desk officer ICT user support IT technician Maintenance technician PC support specialist Network operations analyst Network operations engineer Internet/Intranet administrator Web administrator Web applications developer Website graphic designer Network security specialist Don t delay, apply today! - Page 17 -

18 Information, Digital Media and Technology Certificate I in Information, Digital Media and Technology ICA10111 This course will teach you the basics of word processing, spreadsheets, presentation packages, databases, internet, and file management. Participants will gain an understanding of what components make up a computer. can include: Operate a personal computer Operate word processing applications Use, communicate and search securely on the internet Use digital devices Operate spreadsheet applications Operate presentation packages Use personal productivity tools Connect and use a home based local wireless network Apply problem solving techniques to routine IT malfunctions Operate database applications 3 months Full Time or Part Time equivalent Barossa Valley, Berri, Gawler, Kadina, Mt Barker, Mt Gambier, Pt Lincoln, Pt Pirie Pam Waters P: Certificate II in Information, Digital Media and Technology ICA20111 This course will teach you the practical skills to complete common office tasks using word processing, spreadsheets, databases, the internet and in the Windows operating system environment. can include: Work and communicate effectively in an IT environment Participate in OHS processes Participate in environmentally sustainable work Operate a digital media technology package Use social media tools for collaboration and engagement Use computer operating systems and hardware Operate application software packages Produce and prepare photo images Detect and protect from spam and destructive software Protect and secure information assets Install software applications Connect hardware peripherals Connect and use a home based local wireless network Apply problem solving techniques to routine IT malfunctions Operate database applications Barossa Valley, Berri, Gawler, Kadina, Mt Barker, Mt Gambier, Pt Lincoln, Pt Pirie Certificate III in Information, Digital Media and Technology (Applications) ICA30111 This course will teach you the practical skills and knowledge to enable you to efficiently use a computer for a range of purposes. You will gain a strong grounding in computer operations and application software and develop an improved understanding in information, communication and technology. Course Content Implement and monitor environmentally sustainable work practices Participate effectively in OHS communication and consultative processes Create user documentation Install and optimise operating system software Run standard diagnostic tests Work and communicate effectively in an IT environment Care for computer hardware Implement system software changes Develop macros and templates for clients using standard products Advanced computer applications Customise packaged software applications for clients Operate application software packages Barossa Valley, Berri, Gawler, Kadina, Mt Barker, Mt Gambier, Pt Lincoln, Pt Pirie - Page 18 -

19 Information, Digital Media and Technology Certificate III in Information, Digital Media and Technology (Network Administration) ICA30111 This course will teach you the skills and Knowledge to be competent in introductory ICT technical functions. You will gain an understanding of how to support IT activities in the workplace and gain skills and an understanding of hardware and networks, basic diagnostic support, network support and software support. Participate effectively in OHS communication and consultative processes Implement and monitor environmentally sustainable work practices Create user documentation Connect internal hardware components Provide basic system administration Work and communicate effectively in an IT environment Install and optimise operating system software Run standard diagnostic tests Care for computer hardware Provide IT advice to clients Install and manage network protocols Install, configure and secure a small office home network operating system Build a small wireless local area network Administer network peripherals Configure and administer a network operating system Provide network systems administration Identify and resolve network problems Barossa Valley, Berri, Gawler, Kadina, Mt Barker, Mt Gambier, Pt Lincoln, Pt Pirie Certificate III in Information, Digital Media and Technology (Support) ICA30111 This course will teach you the practical skills and knowledge to enable you to efficiently use a computer for a range of purposes. You will gain a strong grounding in computer operations and application software and develop an improved understanding in information, communication and technology. Participate effectively in OHS communication and consultative processes Implement and monitor environmentally sustainable work practices Create user documentation Connect internal hardware components Provide basic system administration Maintain equipment and software Work and communicate effectively in an IT environment Install and optimise operating system software Run standard diagnostic tests Care for computer hardware Provide IT advice to clients Barossa Valley, Berri, Gawler, Mt Barker, Mt Gambier, Pt Lincoln Certificate III in Information, Digital Media and Technology (Web Technologies) ICA30111 From this course you will gain further knowledge of specific web languages and enhance your technical knowledge of hardware and software. You will be able to utilise your creative flair to add web graphics and determine layout. Participate effectively in OHS communication and consultative processes Implement and monitor environmentally sustainable work practices Create user documentation Work and communicate effectively in an IT environment Install and optimise operating system software Run standard diagnostic tests Care for computer hardware Provide IT advice to clients Use social media for collaboration and engagement Create a simple mark-up language document Create a mark-up language document to specification Develop cascading style sheets Apply introductory programming techniques Build simple websites using commercial programs Review and maintain a website Produce digital images for the web Produce and edit digital images Barossa Valley, Berri, Gawler, Kadina, Mt Barker, Mt Gambier, Pt Lincoln, Pt Pirie P: Page 19 -

20 Information, Digital Media and Technology Certificate IV in Information Technology ICA40111 From this course you will gain an understanding of the process and skills needed to develop software and websites using scripting languages. You will develop communication and management skills required to manage small scale ICT projects. To complete this certificate participants will need to complete 5 core units and 15 elective units. Core units of competency: Contribute to the implementation and the OHS consultation process Implement and monitor environmentally sustainable work practices Work and communicate effectively in an IT environment Determine and confirm client business requirements Contribute to copyright, ethics and privacy in an IT environment 12 months Full Time or Part Time equivalent Barossa Valley, Berri, Gawler, Mt Barker, Mt Gambier, Pt Lincoln Certificate IV in Information Technology - Support ICA40211 Gain the practical skills and knowledge to enable you to efficiently use a computer for a range of purposes. You will gain a strong grounding in computer operations and application software. To complete this certificate participants will need to complete 8 core units and 14 elective units. Core units of competency: Contribute to the implementation and the OHS consultation process Implement and monitor environmentally sustainable work practices Determine and confirm client business requirements Create technical documentation Contribute to copyright, ethics and privacy in an IT environment Install, configure and secure a small office home office network Identify and resolve client IT problems Action change requests 12 months Full Time or Part Time equivalent Barossa Valley, Berri, Gawler, Mt Barker, Mt Gambier, Pt Lincoln Certificate IV in Web-Based Technologies ICA40311 From this course you will gain a strong grounding in computer operations and application software. You will develop an improved understanding of information, communication and technology. To complete this certificate participants will need to complete 8 core units and 14 elective units. Core units of competency: Participate effectively in OHS communication and consultative processes Determine and confirm client business requirements Contribute to copyright, ethics and privacy in an IT environment Design a website to meet technical requirements Confirm accessibility of websites for people with special needs Transfer content to a website using commercial packages Evaluate and select a web hosting service Create a markup language document to specification 12 months Full Time or Part Time equivalent External Delivery P: Page 20 -

21 Information, Digital Media and Technology Certificate IV in Information Technology - Networking ICA40411 From this course you will gain the practical skills and knowledge to enable you to efficiently use a computer for a range of purposes. You will gain a strong grounding in computer operations and application software. To complete this certificate participants will need to complete 8 core units and 9 elective units. Core units of competency: Participate effectively in OHS communication and consultative processes Determine and confirm client business requirements Contribute to copyright, ethics and privacy in an IT environment Install and manage a server Install and configure virtual machines for sustainable Manage network and data integrity Install, operate and troubleshoot a small enterprise branch network Install, configure and test an internet protocol network 12 months Full Time or Part Time equivalent Barossa Valley, Berri, Gawler, Mt Barker, Mt Gambier, Pt Lincoln Diploma of Information Technology Networking ICA50411 From this course you will gain a specialised understanding of: network administration and security operating systems support e-business system security To complete this certificate participants will need to complete 5 core units and 11 elective units. Core units of competency: Contribute to copyright, ethics and privacy in an IT environment Match IT needs with the strategic direction of the enterprise Install and manage complex ICT networks Implement server virtualisation for a sustainable ICT system Produce an ICT network architecture design 18 months Full Time or Part Time equivalent Gawler, Mt Barker Advanced Diploma of Network Security ICA60211 From this course you will gain a specialised understanding of: encryption and wireless technologies network administration and security operating systems project management risk analysis and management system security, management and controls To complete this certificate participants will need to complete 5 core units and 7 elective units. Core units of competency: Implement secure encryption technologies Design and implement a security perimeter for ICT networks Design and implement a security system Plan, configure and test advanced server based security Integrate sustainability in ICT planning and design projects 24 months Full Time or Part Time equivalent Barossa, Gawler, Mt Barker - Page 21 -

22 Information, Digital Media and Technology SHORT COURSES/SKILLS SETS Computer Basics (Accredited) ICAICT101A Operate a personal computer This course introduces participants to the world of computing. Participants will learn about computer components, terminology and managing files as well as exploring the Windows operating system. Length of course: 3 hours x 6 weeks Getting Started with Photoshop Elements (Non Accredited) Pre-requisite: Computer Basics or equivalent Learn to edit and manipulate photos, fix blemishes or create works of art! Participants bring their own camera or electronic photos. Length of course: 2.5 hours x 3 weeks Internet & Basics (Non Accredited) Pre-requisite: Computer Basics or equivalent Participants will learn how to access the Internet and, via the World Wide Web, surf the Net to find information. Send and receive mail using Outlook Express. Introduction to Skype (Non Accredited) This course will introduce participants to making phone calls over the Internet. Get an understanding of how to set up and use Skype. Length of course: 3 hours x 1 week Length of course: 2 hours x 4 weeks Word Processing Basics (Accredited) ICAICT102A - Operate word-processing applications (using Word 2010) Pre-requisite: Computer Basics or equivalent Learn the basics of Word to format and produce text documents. Social Networking (Non Accredited) Then this course will introduce participants to the world of social networking online. Topics include Facebook, MySpace and Twitter. Length of course: 3 hours x 1 week Length of course: 3 hours x 6 weeks Spread Sheet Basics (Accredited) ICAICT105A - Operate spread sheet applications Pre-requisite: Computer Basics or equivalent Investigate how easy it is to use Excel to produce simple financial documents. Length of course: 3 hours x 6 weeks - Page 22 -

23 CAREER OPPORTUNITIES Do you have a talent for using the computer and an eye for design, then consider a career in multimedia? You might find job opportunities in marketing and advertising designing multimedia content for websites, newspapers or magazines. You could also work within the film and television industry, production and facility houses and associated areas. Design anything from websites to animation in this dynamic course that will take you places. Dual Certificate IV in Interactive Digital Media, Screen & Design CUF40207 & CUF40107 From this course you will gain skills and knowledge in graphic design, animation, video production and authoring to be job ready. You will also gain practical experience to work within the multimedia, print and screen production industry or in web development. Applicants will need to submit a portfolio of work prior to course commencement. includes: Develop and extend critical and creative thinking skills Generate design solutions Establish, negotiate and refine a design brief Design user interfaces Create visual design component Work effectively in the screen and media industries Interpret and respond to a design brief Develop and extend design skills and practice Make a Presentation Create 3D digital models Participate in OHS processes Create titles for screen production Create digital visual effects 12 months Full Time or Part Time equivalent Mt Gambier, Pt Lincoln, Victor Harbor Don t delay, apply today! - Page 23 -

24 CAREER OPPORTUNITIES From small business owner to employee in a large firm providing cleaning services, the cleaning industry is new and seeking trained and qualified people. A cleaning qualification will reward your existing skills and provide new knowledge and practical abilities in cleaning a range of surfaces with the correct products. Career opportunities include a cleaner in: hospitality industries hotels/ motels restaurants visitor centres private homes schools government agencies nursing homes local government offices private and commercial offices Don t delay, apply today! - Page 24 -

25 Certificate II in Cleaning Operations CPP20611 From small business owner to employee in a large firm providing cleaning services, the cleaning industry is new and seeking trained and qualified people. A cleaning qualification will reward your existing skills and provide new knowledge and practical abilities in cleaning a range of surfaces with the correct products. will need to complete 3 core units and 8 elective units. Elective units must be relevant to the work outcome, local industry requirements and the qualification level. Core units: Plan for safe and efficient cleaning activities Maintain a cleaning storage area Participate in workplace safety arrangements Elective units: Maintain a hard floor surface Maintain a carpeted floor Cleaning glass surfaces Clean a wet area Clean ceiling surfaces and fittings Maintain furniture, fittings and room dressings Sort and remove waste and recyclable materials Provide effective client service Dependent on experience Any location - dependent on numbers Robert Burford P: Certificate III in Cleaning Operations CPP31011 This qualification reflects skills to supervise other cleaning staff. There are also opportunities for selfemployment will need to complete 4 core units and 15 elective units. Elective units must be relevant to the work outcome, local industry requirements and the qualification level. Core units: Plan for safe and efficient cleaning activities Maintain a cleaning storage area Support leadership in the workplace Contribute to workplace safety arrangements Elective units: Clean window coverings Wash furniture and fittings Clean using pressure washing Clean at high levels Clean a food handling area Use bonnet cleaning Use dry foam shampoo Respond to client enquiries and complaints Provide quotation for cleaning service PLUS, select 6 units from the Certificate II in Cleaning Operations. Dependent on experience Any location - dependent on numbers Robert Burford P: Page 25 -