Polycom Unified Conferencing

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1 Polycom Unified Conferencing Revolutionary video, voice, and Unified Conferencing on a single MGC platform Polycom Unified Conferencing provides superior return on investment One MGC platform shares conferencing and network resources for multipoint video, voice, and gateway conferences One management system minimizes training and simplifies support of your conferencing network One installation is all it takes to get your multipoint video, voice, and gateway conferencing network up and running One user training session covers scheduling and administration for multipoint video and voice conferences One set of processes for reporting and billing supports all your conferencing needs Introducing the revolutionary Polycom Unified Conferencing, the ultimate voice and video experience that takes conferencing to a new level. Polycom Unified Conferencing is the first solution in the industry to offer full-featured voice and video on a single platform, in the same conference, with the same set of conference features and end-user interfaces. All of the conference capabilities of a feature-rich voice conference are now provided in a Polycom unified voice and video conference. Any combination of conferencing features such as roll call, conference invite, mute/unmute, questions and answers, voting/polling, and even requests for operator assistance can be utilized by all conference participants using their voice or video endpoint keypads or keyboards. Polycom Unified Conferencing takes multipoint conferencing to a new level that adds significant value and increased productivity well beyond simply meetings at a distance. The single-platform choice for The Polycom Office With integrated video, voice, data, and Web capabilities, The Polycom Office is the only solution that offers you an easy way to connect, conference, and collaborate any way you want. The Polycom Office is our commitment to making distance communications as natural and interactive as being there. Work faster, smarter, and better with Polycom Unified Conferencing and The Polycom Office. Connect. Any Way You Want.

2 Unified Conferencing product highlights Single number dial-in for all voice and video conference participants Polycom VoicePlus conferencing features supported in voice, video, and unified conferences and network resources for multipoint video, voice, and gateway conferences IVR/DTMF control of conference features from any voice or video endpoint High fidelity audio at 14 khz for all conference participants Highest quality video with 60 fields-per-second video and endpoint control of their personal video layout Full, automatic transcoding to enable seamless connection of any video or voice endpoint over any network connection Unified Conferencing benefits Unique capability to support ISDN and IP video, PSTN and VoIP voice, unified voice and video conferences simultaneously Supports all ad hoc and scheduled conference modes Polycom VoicePlus features supported in voice, video, and unified conferences Voice, video, and Unified Conferencing with integrated Web collaboration Lower cost of ownership with one platform and one management system Easy upgrade and migration path Investment protection for voice and video conferencing users migrating to IP Unified Conferencing features MGC platform support for Polycom Unified Conferencing MGC-100 MGC-50 MGC-25 Service support for voice, video and unified conferences Scheduled conferences Operator scheduling End-user scheduling WebCommander browser interface Microsoft Outlook interface Ad hoc/reservationless conferences Single number per conference Attended conference management End-user conference management WebCommander browser interface IVR/DTMF interface PIN code Conference Security Full, automatic transcoding Network protocols Network speed 128 Kbps to 2 Mbps Audio and video algorithms Video resolution and frame rates Data rates Conference feature support for voice, video and unified conferences Conference entry queue Conference PIN codes, Chairperson PIN code, billing code Roll call, name announced on entry and exit, conference roster Entry and exit tones Invite new conference participants Lock/unlock the conference Request roll call of conference participants Place/reinstate conference on hold Request operator assistance Increase/decrease my audio volume Mute/unmute my audio Mute/unmute all but me Voting/polling Question and answers Polycom WebOffice collaboration Extend/terminate the conference Audio support for voice, video, and Unified Conferencing G.711, G.722, G.722.1, G.723, G.728, G.729a Siren 7, Siren 14 Feature support for video endpoints Advanced+ (hardware based) Continuous Presence Basic+ (hardware-based) Continuous Presence IP (software-based) Continuous Presence Click&View H.261, H.263, H.264 video algorithms 30 frames-per-second, 60 fields-per-second video frame rate Conference Scheduling and Management MGC Manager - Powerful system operator tool to support conferences and system administration WebCommander - Web browser based end user tool to schedule and manage conferences, includes Microsoft Outlook interface

3 Polycom VideoPlus revolutionizes multipoint video conferencing Polycom VideoPlus takes multipoint video conferencing to a new level with revolutionary video conferencing over any ISDN or IP connection. Premier video quality, advanced Continuous Presence, and Polycom s revolutionary Click&View end-user DTMF control of personal video layouts provides a unique, more productive video conference experience. The premier video quality of Polycom VideoPlus with Polycom s unique 14 khz audio creates a distance meeting environment that is more natural, more spontaneous. The industry-leading video and audio capabilities of Polycom VideoPlus with the Unified Conferencing IVR/DTMF-based features is a breakthrough in video conferencing. Polycom VideoPlus product highlights Unique multinetwork solution Connect any IP and/or IP endpoint Full, automatic transcoding Endpoints connect at their optimal capabilities Customize your meeting with advanced Continuous Presence Choice of 27 different layouts, custom background colors, custom borders, and custom speaker highlights Personalize your video conferencing experience with Click&View Manage your personal view of the conference from any endpoint with a simple, intuitive interface Data collaboration support Choice of People+Content or T.120 data collaboration, ISDN, or IP Certified Cisco AVVID partner Polycom VideoPlus features Personalize your experience with Click&View Polycom s revolutionary Click&View feature empowers each participant in a Continuous Presence conference to select their personal CP layout to view during a conference using their endpoint keypad or keyboard. An intuitive GUI provided by the Polycom MGC enables conference participants to: Change the conference CP layout Change your personal CP layout Return to the conference or previous personal layout Request operator assistance Polycom advanced Continuous Presence features: Available for any network type IP or ISDN 27 different layouts available including landscape or portrait layouts Customizable video borders, speaker highlight, and background colors Change layouts on the fly Modify each Continuous Presence window fixed or voice-activated Supports sites running up to 30 fps Low video latency Basic+ Continuous Presence Basic+ CP only requires one video module port resource to support a conference that can scale up to the total system port capacity 27 CP layout options including landscape or portrait layouts, every participant site sees the same layout Click&View can be used to change the CP layout for the conference Customizable video borders, speaker highlight, and background colors Site names for each participant site displayed in a CP layout Fixed and voice switched CP frames per participant site IP Continuous Presence Two layouts available: Two-way and a traditional quad layout Flexible layouts Change layouts on the fly Flexible windows Fixed windows or voice-activated windows High quality IP Continuous Presence with 30 fps support Conference capacity up to the IP port capacity People and Content Enables all conference participants, ISDN and IP, to simultaneously view both people and high resolution content. T.120 data collaboration T.120 Data collaboration in ISDN, IP, and mixed conferences.

4 Redefine Conferencing and collaboration with Polycom VoicePlus Once again Polycom redefines conferencing and collaboration with the innovative Polycom VoicePlus voice conferencing solution. Polycom VoicePlus is the only voice conferencing solution that can be integrated with Web collaboration and video communications, all on the same MGC platform. Polycom VoicePlus product highlights Unique multimedia solution integrates voice and video conferencing, plus Web collaboration Flexible conference options easily supports reservationless, unattended, and attended conferences Highly scalable solution solves both enterprise and high-capacity service provider requirements Dynamic scaling allows dynamic conference size for scaling on demand QoS on IP-based networks through DiffServ and IP Precedence Secure VoIP conferencing through integrated firewall capability Polycom VoicePlus supports both narrow and wideband audio algorithms Conference quality features Noisy line detection eliminates unwanted distractions Transcodes all audio algorithms Integrated echo cancellation Security PIN code access and conference lock Chairperson s presence is required for active conference Entry and exit tones Roll Call plays the participant s name upon entry and exit Attendant managed access for participant greeting and verification Dial-out to defined numbers eliminates unwanted entry Certified integrated firewall for VoIP to VoIP connectivity CLI validation for predefined dial-in participants Reservations Scheduled and ad hoc conferencing Web browser scheduling integration notification Conference Control Volume control and audio mix depth DTMF and multilingual IVR Question and answer sessions Voting and polling Automatic conference termination and extension Basic Polycom VoicePlus features Create/start/terminate conference Connect/disconnect party dial-in, manual dial-out, and blast dial-out Mute/unmute/set participant s volume DTMF detection IVR service messages Entry/exit/end time alert tones Conference auto terminate and auto extend Automatic allocation of conference passwords DTMF Polycom VoicePlus features Mute, Unmute, Mute all-but-me Put/Release conference on hold Lock conference Request attendant assistance Increase/Decrease self volume Provide billing code Voting/Polling Questions and Answers sessions Invite participants by chairperson Help menu of DTMF options System capacity Up to 860 ports in a single chassis

5 MGC platform powerful support for multipoint voice, video, unified, and gateway conferencing. Multinetwork support for voice, video, and unified conferences IP (H.323) and ISDN (H.320) video PSTN and VoIP voice Leverage switched and packet network services across voice and video conferences Investment protection when migrating to other networks Flexible deployment options Choice of MGC platforms MGC-100 Customizable, large enterprise/carrier-class platform MGC-50 Customizable, enterprise platform MGC-25 Plug and Play value, compact platform Centralized or distributed network deployments Easy migration path from Polycom VoicePlus or Polycom VideoPlus MGC configurations to Unified Conferencing Highly reliable and easy to support in any conferencing environment Implement when, where, and how you need conference support Transcoding MGC-25, MGC-50 and MGC-100 Audio Algorithms G.711, G.722, G.722.1, G.723, G.728, G.729a, Siren 7, Siren 14 Networks IP/H.323, ISDN/H.320 Network Speed 128 Kbps up to 2 Mbps Resolution QCIF or CIF Video Algorithms H.261, H.263, H.264 Frame Rate 7.5 fps-30 fps 60 fields-per-second Data Rates Kbps MLP, Kbps HMLP Endpoints connect at their optimal capability Shortens call set up time, improves conference call connectivity, and increases reliability. Protects users' investments in endpoints because capabilities are preserved when connecting to a multipoint call. Resource sharing Software Resource Sharing MGC operating system software Unified Conference Suite IVR/DTMF Greet and Guide Virtual meeting rooms Single number per conference Auto-detect endpoint capabilities Auto-extend and terminate the conference Packet Commander Hardware Resource Sharing MGC platform Audio, video, network, and data modules Lower costs to purchase and support Inherent backup of system resources Consistent conference features and performance across all conferencing services Unique IP QoS support Packet Commander reorders and synchronizes incoming IP packets for video and voice calls IP Error Resiliency Dynamic jitter buffer for minimum lip synch IP Precedence Support IP DiffServ Support Ensures highest quality conferences while running real-time video and voice applications over an IP network. Security and firewall Works with existing data firewalls and securely handles IP voice and video traffic between private and public IP networks. The MGC platform firewall solution is Check Mark certified. Provides security for video and voice applications without opening ports on the existing data firewall.

6 MGC platform management tools MGC Manager Windows -based application for configuration, scheduling, and monitoring WebCommander Web-based management and end-user conference scheduling package Easy scheduling of voice, video, and unified conferences using Microsoft Outlook IVR/DTMF Keypad or keyboard interface to conference features Complete API Software Developers Kit (SDK) CDR Collector Audio alerts for operator notification of conference status One scheduling and management tool regardless of the user type end user, operator, network administrator for your entire voice, video, and unified conferences Fast integration with third-party applications Conference reporting and billing reports for all conferencing activity with one application Technical specifications Audio support G.711a, G.711u. G.722, G.722.1, G.723.1, G.728, G.729a, Siren 7, Siren 14 Video support H.261, H.263, H frames per second, 60 fields per second QCIF and CIF video resolution Conference data rates 128 Kbps to 2 Mbps Network interface support 10/100 Ethernet 2 PRI Interface ISDN and Dedicated, T1/E1 4 PRI Interface ISDN and Dedicated, T1/E1 8 PRI Interface ISDN and Dedicated, T1/E1 MGC-50 chassis dimensions Height 40.8 cm (16 inches) Width 38.1 cm (15 inches) Depth 50.2 cm (19 inches) Optional 19-inch rack mount kit 8 Slot Chassis Power VAC, 50/60Hz MGC-25 chassis dimensions Height 2U Width 19 inches Depth 17.5 inches Power VAC, 50/60Hz MGC-50 and MGC-100 chassis operating environment Operating Temp 10 to 40 C (50 Environment to 104 F), 3400 BTU per hour Storage Temperature -40 to 70 C (-40 to 158 F) Relative Humidity 15% to 90% noncondensing Operating Altitude Up to 3,000 m (10,000 ft) Storage Altitude Up to 12,000 m (40,000 ft) Operating ESD +8kV Storage ESD +15kV MGC-25 chassis operating environment Operating Temp 10 to -40 C (50 to -104 F), BTU per hour Storage Temperature -40 to -70 C (40 to -158 F) Relative Humidity 15% to 90% noncondensing Operating Altitude Up to 3,000 m (10,000 ft) Storage Altitude Up to 12,000 m (40,000 ft) Operating ESD +8kV Storage ESD +15kV MGC-100 chassis dimensions Height 40.8 cm (16 inches) Width 58.4 cm (23 inches) Depth 50.2 cm (19 inches) 16 Slot Chassis Power 3 load sharing VAC, 50/60 Hz, -48 DC, redundant power supplies optional NEBS Level 3 Compliance with special-order systems 2003 Polycom, Inc. All rights reserved. Polycom and the Polycom logo are registered trademarks and The Polycom Office, Polycom VideoPlus, Polycom WebOffice, Siren, WebCommander and People+Content are trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective companies. Specifications subject to change without notice. Please consult your Polycom representative for specific feature availability. Polycom Headquarters: 4750 Willow Road, Pleasanton, CA (T) POLYCOM ( ) for North America only. For North America, Latin America and Caribbean (T) , (F) Polycom EMEA: 270 Bath Road, Slough, Berkshire SL1 4DX, (T) +44 (0) , (F) +44 (0) Polycom Asia Pacific: Polycom Hong Kong Ltd., Rm 1101 MassMutual Tower, 38 Gloucester Road, Wanchai, Hong Kong, (T) , (F) Part No Rev. 10/03

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