We Translate Inc. P RE MIE R CE RTI F I ED T R AN SL AT ION SERV IC ES

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1 We Translate Inc. P RE MIE R CE RTI F I ED T R AN SL AT ION SERV IC ES companyprofile

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3 TABLE OF CONTENTS Introduction 2 Our Services 4 Industries We Translate / Localize / Globalize 6 Languages We Translate 11 Process of Translation 12 Use of Translation Technologies 13 Importance of Translation / Localization 14 Customer loyalty 15 Confidentiality standards 15

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5 INTRODUCTION Effectively active since 2003, We Translate Inc. the world s largest language services provider (LSP) offering industry leading translation and localization services. We Translate Inc. is the industry s largest network of professional translators. We made it possible for 400 world-leading brands to increase international market share, speedy adoption of products and effectively engage their customers in local markets worldwide. We provide translation solutions that ensure global consistency, local relevancy and technical usability across all touch points. Being one of the largest and fastest-growing language services providers in the world, our employees and linguists acknowledge that what they do matters; together with WTI making a difference in society through language. Every day, we help millions of non-english speakers overcome communication barriers, meet goals, build trust and grow as individuals. It is this passion for helping others that continues to drive our culture of service excellence, and that keeps clients coming back! Using our innovative technologies, global program management expertise and our worldwide crowd of more than 100,000 professional Translators, we provide integrated solutions that enable clients to successfully market, sell and support their products and services in respective global markets. So reach us from anywhere around the globe, WTI certified language experts are everywhere. 2

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7 OUR SERVICES When you go after global market, it s best to go with the global leaders. We Translate Inc is the world s best language service provider (LSP), we have achieved great success, how? By delivering extraordinary jobs, our technologically advanced process ensure that Translation is tailored beyond your vision of perfection. So as you seek new ways to reach, engage, and support customers or prospects, WTI Professional Language Experts shall help you with solutions that span all channels, platforms, and devices. And with our unique combination of geography, technology, and language and cultural expertise, we ll help you connect with more customers everywhere - through the most diverse portfolio of language services including; Translation and Localization of Content Interpreting Services* Website and Software Localization Audio and Video Transcription Services Proofreading and Editing Content Partner with us for deep language and cultural expertise to support your global business needs. 4

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9 INDUSTRIES WE TRANSLATE LOCALIZE GLOBALIZE Translation / Localization services of common industries are offered by many of agencies but WTI remain always one step ahead from the competitors by giving clients most wide range of Industry options to choose WTI Services. WTI always delivered quality translated contents under supervision of Industry Specialists, Select your industry, get quality Translation/localization by WTI Language Experts, then feel free to Submit, Share or Publish your contents anywhere. Our Industry Expertise 6

10 BANKING AND FINANCE Investments, performance and market reports. Disclaimers and fund regulations Specialist articles Financing and licensing agreements Wealth management agreement Banking software BUSINESS Contracts & agreements Business Profiles Business Promotions Employment contracts BUILDING & CONSTRUCTION Bids & Specifications Environmental Assessments Feasibility Reports Industrial Pre-Sale Inspections Interior Design Tunnel, Subway, Rail, & Roadway Construction Specifications & Descriptions Technical Reports CONSULTING General terms and conditions Management letters Auditor s reports Functional reports Functional directives General Documents Official Press release CORPORATE COMMUNICATION Marketing documents Annual reports Media Press releases Mission statements Company portraits DIPLOMATIC Visa documents Personal documents Appeals and petitions Immigration documents Visa decisions Educational Transcripts Professional Experience documents EDUCATION Education & Examination Documents Environment, Essays Ethnic & Cultural Studies Handbooks History Hospitality Magazine & Newspaper Articles Music History & Literature Newsletters Sport & Fitness, Theatre 7

11 E-COMMERCE E-commerce services Online stores Products descriptions Press releases Contracts & agreements Distributions Annual reports ENGINEERING AND MANUFACTURING Mechanical engineering Metal processing Plastics technology Electrical engineering Automation Manufacturing manuals Boilers, Monitoring & Alarm Equipment Compressors, Control Systems Diesel Generators, Drilling, Duty Specifications Heating Air Condition and Refrigeration Intellectual Property Patents Mining, Petrochemistry, Petroleum Engineering Pipeline & Instrumentation Pre-Feasibility Study Reports, Presentations GEOLOGY & GEMMOLOGY Biological Gem Materials, Fossils, Gem Testing Techniques, Gems & Resources, Geologic Maps, Jewellery, Landforms & Features, Minerals, Quakes, Rocks & Soil, Studies Of Gemstones (Diamond, Ruby, Sapphire, Emerald etc.) GOVERNMENT Annual Performance reports Meetings & agendas Speeches Programs & Proposals Public information Campaigns Projects Analysis report HUMAN RESOURCE Personnel regulations Employment agreements International communications Letter of reference INSURANCE General condition of insurance (GCI) Proposals and business plans Claims forms and standard claims processing letters Insurance policies and contracts Affiliation contract for collective foundations Organizational regulations and plan rules Insurance certificates INFORMATION TECHNOLOGY Programming & Automation Technology Manuals Software Engineering & User Guidelines Software Guides Help Files, Programs & software Websites 8

12 INVESTOR RELATIONS Business regulations Articles of association AGM documents Quarterly and annual reports Financial reports LIFE SCIENCE Biotechnology Clinical research Healthcare Medical devices Pharmaceuticals Nutrition / consumer goods LEGAL Summaries and reviews of legal documents Court reporting Document certification and legalization Confidentiality & Non-Disclosure Agreements Corporate Rules & Trade Regulations Employment Contracts Immigration Documentation MEDIA News, Views, Reviews Articles, videos, Advertisements Reports Press releases MEDICAL Clinical Trials Reports & Studies Drug Information & Registration Dossiers Medical Transcriptions MOBILE APPS Mobile applications translation Contents Localization SALES AND MARKETING Annual Reports, Quarterly reports Balance Sheets Banking Products Business Proposals & Plans Claim Documents Financial Reports & Analysis Performance reports 9

13 SPORTS Olympic Sports Football, Golf Tennis, Cricket Motor sports Sailing, Rugby Horse racing TRANSPORT AND LOGISTICS Customs Documentation Export Packaging Manuals Logistics Software Materials Handling & Cargo Tracking Documents Risk Management Analysis Shipping Third-Party Contracts TELECOMMUNICATION Instruction manuals Products and service descriptions Product catalogues Product information sheets Legal documents (customer contracts, licensing agreement, collective agreements) SMS / MMS Marketing Texts TECHNOLOGY Software documentation & user manuals Software localization Software testing (Agile) User Interface Software documentation Online Help files Tutorials TRADE FAIRS AND EXPORT Trade fairs & promotion materials Products localization Trade licenses & strategy Product introduction information Trade licenses Agreements TRAVEL & TOURISM Flyers & Service Descriptions, Holiday & Tour Guides, Hotel & Resort Promotional Materials, Presentations, Product Descriptions, Promotional Material & Instruction, Travel Articles, Travel TRANSCRIPTS Educational Business Professional Employment Certificates Letters Awards 10

14 LANGUAGES WE TRANSLATE (main languages out of 400+) Acoli Afrikaans Albanian Amharic Aragonese Arabic Armenian Asturian Azerbaijani Basque Belarusian Bengali Bosnian Brazilian (Portuguese) Breton British Bulgarian Burmese Catalan Chiga Chinese Croatian Czech Danish Dutch Estonian Finnish French Friulian Fulah Greek Galician Georgian German Hebrew Hindi Hungarian Icelandic Indonesian Interlingua Irish Italian Japanese Kazakh Khmer Kannada Kirgyz Korean Kurmanji Latvian Lithuanian Luganda Macedonian Malayalam Malay Marathi Modern Greek Mongolian Nepali Norwegian Bokmål Norwegian Nynorsk Occitan Oriya Pashto Persian Polish Portuguese Punjabi Romanian Russian Scottish Gaelic Serbian Simplified Chinese Sinhala Slovak Spanish Swedish Tagalog Tamil Telugu Tetum Thai Traditional Chinese Turkish Ukrainian Uzbek Urdu Vietnamese 11

15 PROCESS OF TRANSLATION PROJECT MANAGER Translation Review Started Package Sent to Industry Expert Reviewer Project Analysis (Text type, format of doc, Preparation of Package Project Creation as per Client requirement. REJECTED Package Ready (Instructions + Text + Deadlines) Package Sent To Industry Expert Translators Review Completed APPROVED Send Return Package TRANSLATOR Translator Open Package Translation Started Translation completed SENT BACK TO TRANSLATOR FOR CORRECTIONS Final Translation Package Package Returned Send Return Package Package Received by Translator PROJECT READY TO DELIVER Send Final Package 12

16 USE OF TRANSLATION TECHNOLOGIES Translation technologies are like tools. You want to choose the right one for the most optimal outcome. We provide a range of options to match every variable, so you can be sure you ve got the right technology, at the right time, and at the right cost for your particular project. From CMS connector technology to tracking and managing translation activity, we ve got the tools you need to get the job done right and at the right price. Explore the Translation Technology options below to learn more. Content Management Systems (CMS) Translation Memory (TM) Translation Management Systems (TMS) (Powered by SDL, Memoq, Wordfast) 13

17 IMPORTANCE OF TRANSLATION / LOCALIZATION Why should a company localize its products and services? There is plenty of evidence that offerings adapted to local language, requirements, and tastes are much more successful: 95 percent of Chinese online consumers indicate greater comfort level with websites in their language. (Forrester Research, Translation and Localization of Retail Web Sites, 2009) 56.2 percent of consumers say that the ability to obtain information in their own language is more important than price. (Common Sense Advisory, Can't Read, Won't Buy: Why Language Matters on Global Websites, 2006) OFFICIAL IMPORTANCE Millions of people move from one corner of world to another, border authorities / embassy issue visas, but when it s about moving to Non-English state, they will require you to present your visa requirements in their local language for greater understanding of your purpose. It s officially a procedure for processing of visas but most of the embassy do not give a Translator s recommendation, keeping in view the scenario and for provision of assured quality translation, we have taken initiative to get authorized by the embassies to help many of the people who do not find a certified translator for their needs. Being a largest network of translators, we will help them develop greater understanding with their presentation to authorities. 74 percent of multinational enterprises believe it is either important or most important to achieve increased revenues from global operations. (California State University at Chico, 2007) 65 percent of multinational enterprises believe localization is either important or very important for achieving higher company revenues. (California State University at Chico, 2007) 71 percent of North American executives expect revenues from foreign operations, sales and/or imports to increase. (Chubb, 2008, Multinational Risk Survey) THE COMPETITIVE EDGE Providing Localization services will help give you an edge over your competitors. After all if 14

18 you are offering your services in several different languages while your competitor is only offering their services in one language you will have the edge. You will have the ability to answer customers in their own language making it easier for them to interact with you. EXPANDING YOUR MARKET Providing services in a customer s language will put them at ease and help answer questions they may not know how to ask in your native language. Making a customer more comfortable and giving peace of mind by being able to serve them in a language they understand will generally lead to them spreading the word about your services. STRENGTHEN YOUR IMAGE Simply put while having a great product/service will give you a great image, being able to provide localized support to your customers will give you an even greater image. Giving a potential customer the peace of mind that they will be able to interact with you in their language will help strengthen your image in that specific location. On top of that it will leave a better impression on customers who may not need localized support, knowing you have taken the time to go that extra step when it comes to customer support gives them the impression you truly care about your customers. them. Your family and friends can do things you may not like, but you stay loyal because of that bond. WTI same applies with customer loyalty. We always do more than we committed to Professional approach Global companies trust WTI for Professional approach. Money Value Money values, we value your satisfaction. Quick Processing Quick processing and round the clock deliveries. On time delivery Every translation, every time, on time. We care our entrusted client s right from first contact. WTI always delivered beyond customer expectations. CONFIDENTIALITY STANDARDS Whether you need a translation for an official document, a legal contract, a company letter, CUSTOMER LOYALTY There are many definitions of customer loyalty. Yet each of them fails to realize that loyalty runs hand-in-hand with emotions. Customer loyalty is the result of consistently positive emotional experience, physical attribute-based satisfaction and perceived value of an experience, which includes the product or services. Consider who you yourself are loyal to. Surely you ll answer family and friends. Why? Because of the emotional bond you have with 15

19 patent information, medical records or other sensitive documents, We Translate Inc. follow extreme level of Confidentiality standards in relation to privacy of documents. We review and translate highly sensitive and extremely confidential materials on a daily basis. We provide this type of service for American / UK leading law firms, government agencies, large international corporations, pharmaceutical, medical and scientific research organizations, and a number of prominent individual s private documentation. Our standards of practice are all aimed at protecting your information and we take this very seriously. Clearly defined confidentiality processes We recognize our ethical and professional responsibility toward our clients. We leave nothing to chance when it comes to privacy, confidentiality, and responsibility. Just like the stated rules of professional responsibility, adopted by the American Bar Association and other professional organizations, our minimum standards for professional conduct and confidentiality are clearly defined and well respected. Our confidentiality practice standards are continually reviewed and updated by our project management and client relations committee. But rules alone are sometimes not enough. We were among the first professional translation services firms in the world to adopt a confidentiality audit program to prevent unauthorized access to our clients materials and our staff never gets complacent about management of confidential information. Following the terms of confidentiality, we keep in view, the clients requirements about confidential processing of work, we make sure, that the processing is highly secured and highly confidential. 16

20 TM Address: 8 Main Embassy Road, Sector G-6/4, Islamabad - Pakistan Phone : Cell: Web :

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