2 About this RepoRt The annual report provides a concise picture of the operations of the Civil Aviation Safety Authority (CASA), and reviews our performance against the corporate goals identified in the CASA Corporate Plan to , for the year ending on 30 June CASA Annual Report The report also provides a detailed description of CASA s operations during the year; financial statements for ; and a glimpse of our plans for meeting challenges in the year ahead. The report was prepared in accordance with the Commonwealth Authorities and Companies Act 1997 and Orders made under that Act, and with the Civil Aviation Act CASA is accountable to the Minister, the Parliament and the Australian people. Reporting is an important element of the responsibility that CASA has to the wider aviation community. CASA s intention is to provide a transparent, easy-to-read report of its performance. We invite readers to use the feedback link to provide constructive comments on this report and suggest ways to improve our future reporting practices. This report and other CASA publications can be downloaded from Printed copies may be obtained by contacting: Manager, Governance Systems Civil Aviation Safety Authority GPO Box 2005 Canberra ACT 2601 AuSTRAlIA Phone: Fax: Copyright ISSn: ISBn: Commonwealth of Australia 2011 This work is copyright. Apart from any use as permitted under the Copyright Act 1968, no part may be reproduced by any process without prior written permission from the Commonwealth. Requests and inquiries concerning reproduction and rights should be addressed to the Commonwealth Copyright Administration, Attorney-General s Department, National Circuit, Barton ACT 2600 or posted at
3 HigHLigHts Goal: Enhanced focus on regulating aviation safety A new suite of maintenance Civil Aviation Safety Regulations (CASR Parts 42, 66, 145 and 147) was made on 8 December 2010 and came into effect on 27 June All regular public transport Air Operator s Certificate holders are being transitioned to the new regulations and more than 7,000 Aircraft Maintenance Engineer licences have been transitioned from Civil Aviation Regulation 31 to the new CASR Part 66. New regulatory standards were promulgated to support the use of low-visibility landing procedures at major Australian airports. CASA provided targeted education to the aviation industry by delivering more than 160 faceto-face courses and programs, developing more than 60 courses, training more than 3,100 participants and presenting more than 120 AvSafety seminars in locations around Australia. Goal: Enhanced governance and operational efficiency Efficiencies and benefits were delivered through organisational refinement and realignment, particularly in relation to the establishment of the Safety Systems Office. A total of 87 per cent of CASA staff voluntarily participated in the staff engagement survey, which showed positive and improved results. The Strategic Workforce Plan was developed to proactively manage the challenges of an ageing workforce, scarce specialist skills and diversity gaps in certain sectors. CASA was rated as one of the highest performing Commonwealth agencies with respect to risk management practices. Goal: Enhanced relationships with key aviation participants CASA s Twitter account provided an additional avenue to deliver a wide range of aviation information to the public. CASA s contribution, through cooperation with other Australian aviation agencies, enabled Australia to maintain its status as a Member State of Chief Importance at the International Civil Aviation Organization. CASA s flagship aviation safety publication, Flight Safety Australia, was awarded the Cecil A Brownlow Award for 2010 by the Flight Safety Foundation. Other significant high points CASA executed timely and appropriate management of the risk to aviation safety caused by a volcanic eruption in Chile. CASA successfully managed the safety aspects of the return to service of the Qantas A380 fleet following an in-flight occurrence over Indonesia in November CASA successfully prepared for important investments in information technology, including the replacement of CASA s human resources management and financial management information systems, and the selection of a replacement for the Aviation Industry Regulatory System. 1 Introduction
4 Letter of transmittal 2 CASA Annual Report CHAIR CASA BOARD Trim Ref: EF09/ October 2011 The Hon Anthony Albanese MP Minister for Infrastructure and Transport Parliament House CANBERRA ACT 2600 Dear Minister On behalf of the Civil Aviation Safety Authority (CASA), I present to you the Annual Report for the reporting year 1 July 2010 to 30 June The report has been prepared in accordance with the Commonwealth Authorities and Companies Act 1997 and the associated Orders made under the Act, and in accordance with the Civil Aviation Act The report provides a detailed description of CASA s operations during the year as well as financial statements and the Auditor-General s report on those financial statements, as required under the Commonwealth Authorities and Companies Act In accordance with section 9 of the Commonwealth Authorities and Companies Act 1997, I certify that the directors are responsible for the preparation and content of the report of operations in accordance with the Finance Minister s Orders. Yours sincerely Allan Hawke Chair of the Board
5 interesting facts in At 30 June 2011: 14,362 aircraft were registered on the Australian Civil Aircraft Register. 851 Air Operators Certificates and 736 Certificates of Approval were current in Australia. CASA conducted the regulatory oversight of more than 80 air operators from 27 different countries as a means of ensuring the safety standards of foreign operators flying into Australia. 3 Introduction CASA issued 25,259 medical certificates and 7,884 aeroplane flight crew licences. CASA conducted 10,645 alcohol tests and 7,927 drug tests. CASA conducted the regulatory oversight of more than 300 certified and registered airports around Australia 12 in capital cities and the others in regional Australia. CASA processed approximately 90,000 applications for regulatory services. CASA s Service Centre received 82,078 phone calls. A total of 20,660 candidates sat for flight crew licensing examinations. There were 33,815 visits to CASA s elearning system through the CASA website. Flight Safety Australia magazine celebrated 15 years of publication since its commencement in 1995, when it succeeded the popular Aviation Safety Digest ( ).
6 the civil aviation safety authority 4 CASA Annual Report CASA, Australia s air safety regulator, was established on 6 July 1995 as an independent statutory authority under the Civil Aviation Act Key role CASA s key role is to conduct the safety regulation of civil air operations in Australian territory and the operation of Australian aircraft outside Australian territory. CASA is also responsible for ensuring that Australian airspace is administered and used safely. Vision Safe skies for all Mission To enhance and promote aviation safety through effective safety regulation and by encouraging industry to deliver high standards of safety. Values Commitment to CASA s vision Achieve results, show initiative and innovation Stakeholder focus and influence Integrity and professionalism Flexibility and good judgement Teamwork and leadership. Corporate goals Enhanced focus on regulating aviation safety Enhanced governance and operational efficiency Enhanced relationships with key aviation participants. CASA s values and corporate goals have been revised and reinforced in the new CASA Corporate Plan to , which sets out our future direction.
7 Operating environment CASA has a direct regulatory relationship with approximately: 34,300 pilots 14,360 owners of aircraft 850 Air Operator s Certificate holders 7,000 licensed Aircraft Maintenance Engineers 700 maintenance organisations 900 air traffic controllers 300 operators of certified and registered aerodromes 22 aerodrome rescue and firefighting service providers. CASA is also indirectly connected with more than 100,000 people who are involved in the Australian aviation industry, and with the many millions of passengers whose safety is CASA s primary concern. People At 30 June 2011, CASA employed 786 ongoing and non-ongoing employees in offices around Australia (see 168). Financial result CASA recorded an operating deficit of $1.2 million in, compared with a $1.8 million deficit in (see 22). 5 Introduction Key indicator ($m) ($m) Change (%) Operating revenue Operating expenses Operating surplus (deficit) (1.8) (1.2) 33.3
8 Key corporate statistics Five-year summary of CASA resources Financial management More information Total operating income ($m) Part 1 6 CASA Annual Report Total operating expenses ($m) Part 1 Surplus/(Deficit) ($m) (1.8) (1.2) Part 1 Total assets ($m) Part 1 Total liabilities ($m) Part 1 Total equity ($m) Part 1 Human resources Total staff numbers Table C.1 Average absenteeism (days/ employee/year) Part 3 Operations Aircraft registered at 30 June 12,718 13,270 13,510 13,907 14,362 Table B.5 Air Operator s Certificates current at 30 June General aviation Air Operator s Certificates current at 30 June Airline operations Certificates of Approval current at 30 June General aviation Certificates of Approval current at 30 June Airline operations Table B Table B a Table B Table B.2 Flight crew licences issued 7,551 7,681 7,580 7,345 7,884 Table B.10 Flight crew licences current at 30 June Australian flight crew licensing examinations 33,272 35,021 35,323 33,867 34,308 Table B.10 18,841 22,840 23,678 22,006 20,660 Table B.11 Medical certificates issued 39,441 47,254 41,781 33,957 25,259 Table B.12 Aircraft Maintenance Engineer examinations Aircraft Maintenance Engineer licences current at 30 June 7,415 8,113 6,805 5,907 6,355 Table B.13 6,403 6,474 6,613 6,796 7,076 Table B.14 a CASA s information management system no longer separates current Certificates of Approval into the GA and AO categories. From, the number of current certificates is the total of all current certificates.
9 contents Part 1: Overview 09 Provides highlights for, an introduction by the Chair of the Board, and a review of CASA s performance in and way forward to by the Director of Aviation Safety of CASA. Also summarises financial outcomes. Part 2: Performance reporting 31 Provides a detailed performance assessment of CASA s activities during the year, and how they contributed to achieving the CASA s authority s corporate goals and portfolio outcome. Also presents a glimpse of CASA s approach to enhancing and promoting higher standards of aviation safety in future. Part 3: Management arrangements and accountability reporting Explains CASA s approach to corporate governance, how CASA is structured, how CASA supports its people, and CASA s extensive engagement with the aviation community. Also includes CASA s arrangements for external scrutiny and reports on the accountability of the organisation Introduction Part 4: Statutory reporting 97 Fulfils CASA s obligations to report on such matters as significant events, decisions by outside bodies, freedom of information, advertising and market research, consultancy services, insurance and indemnities, and ecological sustainability. Part 5: Financial statements 105 Contains a complete set of CASA s audited financial statements for the year ended 30 June Part 6: Appendices and references 153 Contains additional detailed information that supports the operational and performance reporting in the body of the report, a list of abbreviations, a compliance index and an alphabetical index.
10 trends in australian aviation safety 8 CASA Annual Report In 1995, Australia s population was 17.1 million by 2010, it had grown to 22.5 million (an increase of 31.6 per cent). Air travel in Australia is growing faster than the population. Passenger numbers carried by high-capacity regular public transport aircraft the major airlines almost doubled between 1995 and 2008, from 23.4 million to 44.0 million (an increase of 88.0 per cent). The number of hours flown by high-capacity regular public transport aircraft showed a similar pattern, rising from 666,000 in 1995 to 1.2 million in 2008 (an increase of 80.2 per cent). General aviation is also growing, but more slowly. In 1995, 1.76 million hours were flown by general aviation aircraft; this rose to more than 1.86 million in 2010 (an increase of 5.7 per cent). Over the years from 1995 to 2009, high-capacity regular public transport aircraft had an average of 1.9 accidents per year, none of them fatal. Throughout the early 2000s, Australia was one of very few countries that could claim a fatal accident rate close to zero. Private and business general aviation operations resulted in an average of 69.2 accidents per year, many of them fatal, between 1995 and However, there was a trend towards improvement in general aviation: the average number of accidents was 54.8 per year from 2005 to 2009, down from 81.5 per year from 1995 to 2000 (a decrease of 32.8 per cent). Source: Fifteen years of aviation safety, Flight Safety Australia, November December 2010, p. 9.
11 01 overview 9 OVERVIEW PART 1 This part of the annual report provides an overview of the people, projects and resources involved in regulating aviation safety in Australia and progressing CASA s vision of Safe skies for all. CASA s key achievements in are identified, along with some of the initiatives and challenges that lie ahead for the organisation. In this part Message from the Chair of the Board 10 Review by the Director of Aviation Safety 12 Financial summary 22
12 message from the chair of the Board 10 CASA Annual Report The year was a year of steady progress for Australia s Civil Aviation Safety Authority (CASA). CASA continued to deliver world-leading aviation safety regulation and education while also meeting the expectations of the Government and wider aviation community by substantially progressing new initiatives. The Government allocated additional funding to CASA in for a range of new initiatives. The additional funding means that CASA is now adequately funded to meet the challenges it faces and deliver the performance expected of it. CASA allocates priorities in accordance with the Government s policy that safety is the principal consideration in all aviation decisionmaking. This policy, as well as the need for efficiency, transparency and accountability, is central to the Board s oversight of CASA s strategic planning, governance, and delivery of aviation safety outcomes. In the year covered by this report, CASA continued to focus on effective and appropriate stakeholder engagement, and worked closely with other government agencies to strengthen the aviation industry s awareness of its safety obligations. Important decisions were made, including to replace the now outdated Aviation Industry Regulatory System (AIRS) and to further refine organisational accountabilities. In there was particularly strong performance in advancing the regulatory reform program; continuing to implement the objectives stated in the 2009 National Aviation Policy White Paper, Flight Path to the Future, and in the Australian Airspace Policy Statement 2010; further developing bilateral aviation safety agreements; and maintaining a capable and motivated workforce in a period of industry growth. Where there has been a delay in achieving aspects of this demanding agenda, the Board is satisfied that the targets set in the Corporate Plan have been managed appropriately. Next year CASA will continue to pursue a challenging agenda across the spectrum of activities related to aviation safety. While there will be a strong focus on the further development and implementation of the regulatory reform program, CASA will also confidently build on the organisational changes and strong investment in its people that had their foundations in.
13 11 CASA s continued success relies on the skill and professionalism of its people, and the Board wishes to recognise and thank CASA s dedicated staff for their contribution to the achievements detailed in this report. OVERVIEW Overview PART 1 Allan Hawke AC Chair of the Board
14 review By the director of aviation safety 12 CASA Annual Report Everyone in aviation understands that safety is not static. The Australian aviation community must continually strive for improvement in order to meet safety challenges, today and in the future. That is why CASA, as Australia s aviation safety regulator, needs to create a living safety regulation environment that continuously monitors, checks and improves safety performance. CASA is a relatively small organisation with just under 790 staff. We have been working on ways to be smarter in how we use this small but talented pool of people. Everyone in CASA can take pride in the achievements of the past year. looking back on, I can see that many programs, initiatives and activities have been successfully conducted, benefitting both aviation safety and the performance of CASA. Examples include: delivering the suite of maintenance regulations strengthening our safety oversight of key sectors providing targeted education to the aviation industry further refining our organisational structure to deliver efficiencies and enhance accountability processing approximately 90,000 applications for regulatory services introducing online learning for the aviation industry. Enhanced focus on regulating aviation safety New safety regulations A major milestone in the revision of Australia s aviation safety regulations was reached in with the making of a new and improved set of safety standards for the aviation maintenance industry under the Civil Aviation Safety Regulations (CASR). The regulations in the new maintenance suite cover continuing airworthiness requirements (CASR Part 42), maintenance personnel licensing (CASR Part 66), approved maintenance organisations (CASR Part 145) and maintenance training organisations (CASR Part 147). The regulations will deliver a clearer focus on safety outcomes, while allowing maintenance organisations flexibility in the way they conduct their operations. Maintenance organisations will now work to a set of rules more closely aligned with those of other leading aviation nations. The rules covering continuing airworthiness and maintenance organisations presently apply only to regular public transport aircraft and associated aeronautical products, and are being phased in over two years. Revised maintenance regulations for other sectors of aviation, such as charter, aerial work and private operations, will be developed at a later date, after wide consultation with participants in these sectors.
15 13 CASA conducted a comprehensive information and education campaign early in 2011 to ensure that the aviation industry was ready for the new regulations well before the commencement date. More than 7,000 licensed Aircraft Maintenance Engineers (lames) have been issued with new licences under Part 66 of the regulations. Eligible lames have retained their existing rights to work on aircraft and CASA has undertaken a rigorous transition process to make sure that the new licences accurately reflect their privileges. Air operators and maintenance organisations required to move to the new maintenance regulations will be given a high level of support from CASA. In total, about 200 aviation maintenance organisations and 32 air operators will be moving to the new maintenance requirements set out in CASR Parts 42 and 145 over the next two years. It is expected that CASA will spend more than 11,000 days working with air operators and maintenance organisations that are moving to the new rules. Within CASA, there will be a strong emphasis on ensuring that a consistent and standard approach is taken to the transition. Strong safety oversight CASA s safety oversight of the aviation industry is being strengthened by a new focus on areas where aviation activity is growing. Our resources covering South Australia, Western Australia, North Queensland and the Northern Territory will be more effectively organised. The changes will mean improved oversight of aviation operations supporting the mining industry, including the expanding helicopter sector, particularly in the north-west of Western Australia. Relative to other sectors of the aviation industry, helicopters have a higher rate of accidents. Recent statistics show that helicopters make up 12 per cent of the aircraft fleet while accounting for 25 per cent of the accidents. CASA will subject Australia s helicopter industry to an increased level of safety surveillance, and will focus on helicopter flying training to achieve higher standards for the next generation of pilots. This year, we introduced a new way of working in all our regional offices to provide a more standardised approach to safety oversight and the delivery of regulatory services across both general aviation and air transport operations. New, multidisciplinary teams (Certificate Management Teams) are being formed in each office, to manage the oversight of air operators, maintenance organisations and other certificate holders, working to standard processes. The new approach will allow CASA to move further towards effective risk-based safety oversight. OVERVIEW PART 1
16 14 CASA Annual Report Enforcement is a critical component of CASA s regulatory responsibility. In, a total of 135 infringement notices were issued by CASA for breaches of the aviation safety regulations. Of the 32 matters referred by CASA to the Commonwealth Director of Public Prosecutions for prosecution, there were 11 convictions and one acquittal. CASA also issued 39 Show Cause Notices and suspended or cancelled 35 licences and certificates over the course of the financial year. CASA took timely and appropriate action to manage the risk to aviation safety caused by a cloud of ash expelled by a volcanic eruption in Chile in June CASA established a mechanism permitting the reclassification of airspace in emergency circumstances, which allowed for the continuation of air traffic control services for aircraft avoiding ash-affected airspace. CASA also updated its detailed advice to the aviation industry on operations during volcanic ash events. A new airworthiness bulletin provides an overview of CASA s recommendations on operations in or near airspace known to be, or suspected of being, contaminated by volcanic ash, or at aerodromes with runways contaminated by ash. On 1 July 2011, CASA took action to suspend the Air Operator s Certificate of Tiger Airways Australia Pty ltd under the serious and imminent risks to air safety provisions of the Civil Aviation Act. I am pleased to say the vast majority of people have supported CASA s actions, although some people have been disappointed and inconvenienced by disruption of their travel plans. Taking this action did not give CASA any pleasure, as it is our desire to see a safe and vibrant aviation industry at all times. However, in the interests of the travelling public and the general community, stern action was required to ensure that essential safety standards within the airline were maintained. State Safety Program A milestone in Australian aviation safety was reached in with the publication of Australia s first State Safety Program under the Convention on International Civil Aviation (Chicago Convention). The program sets out the legislative and organisational framework of aviation safety in Australia, in terms of four key components of the continuous improvement of aviation safety: policy and objectives, risk management, safety assurance and safety promotion. The new State Safety Program is the result of work by a range of Australian Government agencies, including the Department of Infrastructure and Transport, Airservices Australia, the Australian Transport Safety Bureau, the Department of Defence, the Bureau of Meteorology, the Australian Maritime Safety Authority and CASA. Safety education and training Providing education and training to help ensure that the aviation industry maintains high safety standards is one of CASA s central roles, as clearly stated in the Civil Aviation Act CASA analyses data to identify risks and develops education and training programs to combat these risks, using an effective mix of face-to-face communication, written materials, online information, interactive web tools and audiovisual productions.
17 The quality of our safety education and training products is vital better safety information equals better safety outcomes. For this reason I am pleased that CASA s Flight Safety Australia magazine received the 2010 Cecil A Brownlow Award from the international Flight Safety Foundation. I am very proud of our magazine, which is now recognised as a world leader in aviation safety communication and education. Having CASA staff fully trained is a strategic priority that is of particular importance to me. In, we put extra effort into making sure that our technical staff have the up-to-date expertise and regulatory skills that they need to continue to support a world-leading aviation safety regime. CASA has done some excellent work in bringing together a comprehensive and structured training program for all inspectors, covering both classroom and on-the-job training. I would like to thank the development specialists and subject matter experts who have been involved in this work. The material they have produced is of the highest quality and will serve CASA well into the future. CASA s first intake of university graduates commenced in the middle of Six people with undergraduate qualifications in aviation management and engineering will work with CASA for two years as part of a new graduate development program. The program will bring fresh ideas and talent into our organisation and help to build capability for the wider aviation community. Enhanced governance and operational efficiency Accountability CASA welcomes the Government s clear endorsement of the principles of open government, accountability and transparency. We are answerable to the Minister and to the Parliament, and work to ensure that our accountability mechanisms are accessible and effective. Therefore, I am pleased to note that CASA s Annual Report for received the Silver Award in the 2011 Australasian Reporting Awards. Organisational changes As described in last year s annual report, in we undertook a substantial restructure of CASA to better align resources to CASA s core function of regulating aviation safety. In, we continued to fine-tune our organisation to improve the way we work. A number of changes came into effect from 1 July 2011, including: a reorganisation of some of our regional offices a series of appointments to key positions in the Operations Division the strengthening and streamlining of safety oversight and analysis the establishment of a task force to look at a range of general and recreational aviation issues the introduction of the Certificate Management Teams approach in all regional offices. As part of the ongoing process to ensure that CASA is properly structured to meet its organisational goals effectively and efficiently, a new Program Management Branch was established in the Office of the Director of Aviation Safety. 15 OVERVIEW PART 1
18 16 CASA Annual Report Policies and procedures In, CASA made excellent progress in its ongoing project to align policies and procedures across the organisation. This process is steadily improving consistency in the way CASA operates. Internal consistency means more consistent regulatory advice and decision-making for the aviation industry, which is essential to achieving the best possible safety results. I have been impressed by the efforts of CASA staff to bring processes together towards our goals of standardisation and consistency. The rollout of the Certificate of Approval Manual in, along with appropriate training for staff in regional offices, was a great step forward in standardising our processes nationally. Work on the Air Operator s Certificate Manual is continuing. The Industry Complaints Commissioner has been working with other government aviation complaints handlers Airservices Australia, the Aircraft Noise Ombudsman, the Office of Transport Security and the Australian Safety Transport Bureau to improve both access to complaints channels and the experience of complainants. In particular, the members of the group have been collaborating to ensure that, where appropriate, a complainant receives a whole of government response to any issues raised that involve more than one agency. A new online Delegate Management Notification System was launched during the year, to accurately track the work being done by people in the aviation industry who hold airworthiness delegations from CASA. The new system means that CASA can build a comprehensive and timely picture of the work undertaken by airworthiness delegates, which will allow CASA to better support the people who hold delegations and to improve safety monitoring. Staff engagement A total of 87 per cent of CASA staff voluntarily participated in the staff engagement survey in There was very strong support for CASA s mission and objectives as Australia s aviation safety regulator. Overall, the staff survey indicated steady progress across a number of areas, when compared to the equivalent results obtained in the 2008 staff survey. Information technology In, CASA successfully prepared for several important investments in information technology, including the replacement of CASA s human resources management and financial management information systems, and the assessment and selection of a replacement for the Aviation Industry Regulatory System (AIRS). A new data management tool, EMPIC-EAP, was purchased to replace a number of CASA systems which have become increasingly difficult and expensive to support. Progressively EMPIC-EAP will be integrated into CASA s information technology environment to achieve a level of inter-application communication and data sharing that was not previously possible. This will reduce the cost and effort required for maintenance, upgrades and training, and provide standardised business processes. Enhanced relationships with key aviation participants Communications Keeping the aviation industry and the travelling public informed about aviation safety is one of CASA s functions. Because CASA s audience is very diverse and widely dispersed, we use many different communication channels, such as:
19 our flagship safety publication, Flight Safety Australia magazine, and our industry newsletter, The CASA Briefing, both distributed in hard copy and available online a comprehensive website and targeted notifications a wide range of information products, including paper-based publications, videos, CDs, DVDs and posters face-to-face meetings, seminars and conferences. In May 2011 we took our communication efforts a step further by moving onto the online social media channel Twitter. Interested observers anywhere in the world can be promptly informed of CASA activities and regulatory developments through our Major changes were made to CASA s website in. A large number of quick links, as well as search functions for the Australian Civil Aircraft Register and Air Operator s Certificates, were added. The area for CASA s latest news items was increased, making it easier to see quickly the newest updates to the website. A new front was developed in response to feedback from website users. Industry consultation Consultation with the aviation industry on safety and safety regulation is an important part of CASA s business. As required by the Civil Aviation Act, we strive to conduct full and effective consultation and communication with all interested parties on aviation safety issues. Over the years this has been achieved in a number of ways, including through continuous dialogue, meetings, working groups and formal consultative bodies. We have decided to widen the range of our formal consultative groups by creating two new bodies. One will focus on the high-capacity passengercarrying sector, while the other will look at general aviation issues. These will be standing consultative groups which will usually meet twice each year. I expect to form the passenger-carrying consultative group in and the general aviation body in International cooperation CASA s contribution through cooperation with other Australian aviation agencies enabled Australia to maintain its status as a Member State of Chief Importance at the International Civil Aviation Organization (ICAO). Other Member States of Chief Importance include the united States, the united Kingdom, China, Brazil and France. Financial management CASA recorded an operating deficit of $1.2 million in, after recording a $1.8 million deficit in The Government has allocated an additional $89.9 million over four years ( to ) to fund additional aviation safety activities. This is achieved through an increase in the aviation fuel excise rate of cents per litre from cents per litre to cents per litre. CASA is budgeting for an operating deficit in of $4.5 million. At the same time, however, CASA is budgeting for small operating surpluses in the forward years , and OVERVIEW PART 1
20 18 CASA Annual Report Our way forward The CASA Corporate Plan to presents CASA s direction and priorities for the next three years. It was developed by the Board and CASA staff to continue to deliver the Government s aviation policy agenda as principally set out in the 2009 National Aviation Policy White Paper and the Australian Airspace Policy Statement The plan expresses what we have set out to achieve, and how we will measure our performance, in delivering the Government s program to continuously improve aviation safety. The direction in which CASA is heading will further strengthen an already strong and cohesive CASA, and enhance our reputation among our key stakeholders and the wider community. The plan will ensure that the vision we have today accords with what tomorrow s environment will require. CASA has seen many positive changes in recent years, and I am confident that CASA will be an even more effective organisation in years to come. The new Corporate Plan presents a well-structured approach to our long-term commitment of making CASA an organisation that: provides comprehensive, consistent and effective regulation to enhance aviation safety strives for continuous improvement and good governance endeavours to form effective and appropriate relationships with the wider aviation community. These goals are reflected in our organisational goals and a series of specific initiatives that will drive the achievement of higher levels of aviation safety. While striving to continuously improve all areas of the organisation, we will focus on five major deliverables: standardisation, consistency and efficiency continuing to build the skills of our staff delivery of regulatory services to a growing aviation industry successful implementation of the new maintenance regulations and effective planning for the delivery of the suite of operational regulations ongoing surveillance of the Australian aviation industry. I expect everyone, from our frontline inspectors to the people who perform support functions, to play an important role in achieving the objectives set out in the Corporate Plan. Appreciation The many accomplishments I have described were achieved on top of CASA s day-to-day operations to ensure the continued safe operation of the Australian aviation system. The tens of millions of people who fly safely in Australia every year do not need to think about our proud aviation safety record. That quiet confidence is the best testament to the hard work that we all do at CASA, and to the commitment to maintaining high safety standards that is demonstrated by most people in the aviation industry.
AUSTRALIAN SECURITY INTELLIGENCE ORGANISATION Section 1: Agency overview and resources 1.1 STRATEGIC DIRECTION STATEMENT The mission of the Australian Security Intelligence Organisation (ASIO) is to identify
STRATEGIC PLAN 2013-16 CONTACT INFORMATION If you require further information or have any queries in relation to this Strategic Plan, please contact: National Health Funding Body PO Box 3139, Manuka ACT
INSOLVENCY AND TRUSTEE SERVICE AUSTRALIA Section 1: Agency overview and resources 1.1 STRATEGIC DIRECTION STATEMENT The Insolvency and Trustee Service Australia s (ITSA s) purpose is to provide improved
Departm 2007 10 C o r p o r at e p l a n adding value to public sector performance and accountability Commonwealth of Australia 2007 ISBN 0 642 80955 0 This work is copyright. Apart from any use permitted
T h e A u d i t o r - G e n e r a l Audit Report No.25 2009 10 Performance Audit A u s t r a l i a n N a t i o n a l A u d i t O f f i c e Commonwealth of Australia 2010 ISSN 1036 7632 ISBN 0 642 81115
Comcare, the Safety, Rehabilitation and Compensation Commission, and the Seafarers Safety, Rehabilitation and Compensation Authority Agency Resources and Planned Performance COMCARE, THE SAFETY, REHABILITATION
Department of Education, Employment and Workplace Relations Financial Statements for 2013 14 INDEPENDENT AUDITOR'S REPORT To the Minister for Education To the Minister for Employment Report on the Financial
DRAFT WHITE PAPER ON CIVIL AVIATION CRAFTING NEW POLICY FOR SA AVIATION National Safety Seminar PRESENTATION BY Zakhele Thwala DDG Civil Aviation DOT Introduction 2 Civil Aviation serves as a major catalyst
PORTFOLIO BUDGET STATEMENTS 2010-11 BUDGET RELATED PAPER NO. 1.14 INFRASTRUCTURE, TRANSPORT, REGIONAL DEVELOPMENT AND LOCAL GOVERNMENT PORTFOLIO BUDGET INITIATIVES AND EXPLANATIONS OF APPROPRIATIONS SPECIFIED
Grant Programme Guidelines Community Development Grants Programme Community Development Grants Programme Guidelines Contents Process Flowchart... 3 1. Introduction... 4 1.1. Programme Background... 4 1.2.
Guide to the National Safety and Quality Health Service Standards for health service organisation boards April 2015 ISBN Print: 978-1-925224-10-8 Electronic: 978-1-925224-11-5 Suggested citation: Australian
Business Plan 2016 Contents Chairman s & Introduction Statement Introduction Chairman s Statement About the Commission Our major priorities for 2016 Facilitating market access & other benefits to industry
Question no.: 141 Topic: Safety Colour Vision Deficiency Proof Hansard Page/s: 67 (18/11/2013) Senator Fawcett asked: Senator FAWCETT: I assume you have been watching on the monitor the proceedings with
The Auditor-General Audit Report No.25 2001 2002 Assurance and Control Assessment Audit Accounts Receivable Australian National Audit Office Commonwealth of Australia 2001 ISSN 1036-7632 ISBN 0 642 80606
Private Health Insurance Administration Council (PHIAC) 16 June 2009 Increase in the Council Administration Table of Contents 1. OVERVIEW 1.1 Purpose 1.2 Background 1.3 Australian Government Cost Recovery
The Auditor-General Audit Report No.19 2001 2002 Assurance and Control Assessment Audit Payroll Management Australian National Audit Office Commonwealth of Australia 2001 ISSN 1036-7632 ISBN 0 642 44313
Commonwealth of Australia 2014 This work is copyright. In addition to any use permitted under the Copyright Act 1968, all material contained within this work is provided under a Creative Commons Attribution
Please note that the following document was created by the former Australian Council for Safety and Quality in Health Care. The former Council ceased its activities on 31 December 2005 and the Australian
COURSE INFORMATION BSB50415 Diploma of Business Administration What is the Australian Qualifications Framework? The Australian Qualifications Framework (AQF) establishes the quality of Australian qualifications.
Corporate Plan 2014 19 About this plan This plan describes Airservices Australia s strategic agenda and future direction for the period 2014 19. It is designed to ensure that Airservices meets the Government
Strategic Plan New Zealand Fire Service Commission to 2005 2010 Table of contents Forward from the Chairperson...3 Summarises the purpose, content and logic behind the Commission s strategic direction.
Administrator National Health Funding Pool Annual Report 2012-13 Design Voodoo Creative Printing Paragon Printers Australasia Paper-based publications Commonwealth of Australia 2013 This work is copyright.
REVIEW OF THE CORPORATE GOVERNANCE OF STATUTORY AUTHORITIES AND OFFICE HOLDERS REVIEW OF THE CORPORATE GOVERNANCE OF STATUTORY AUTHORITIES AND OFFICE HOLDERS June 2003 Commonwealth of Australia 2003 ISBN
The Auditor-General Audit Report No.27 2001 2002 Assurance and Control Assessment Audit Agency Management of Software Licensing Australian National Audit Office Commonwealth of Australia 2001 ISSN 1036-7632
FAMILY COURT AND FEDERAL CIRCUIT COURT Section 1: Agency overview and resources 1.1 STRATEGIC DIRECTION STATEMENT The contribution of the Family Court and Federal Circuit Court to the government s agenda
BUILDING A HIGH PERFORMING SYSTEM A business improvement plan for the Department for Education and Child Development BUILDING A HIGH PERFORMING SYSTEM 1 Contents Executive summary 3 Increasing local decision-making
MOS Part 143 Air Traffic Service Training VERSION 1.0: JUNE 2002 UNCONTROLLED VERSION MOS Part 143 Air Traffic Service Training This is a CASA policy manual. It contains specifications (standards) prescribed
Standard 1 Governance for Safety and Quality in Health Service Organisations Safety and Quality Improvement Guide 1 1 1October 1 2012 ISBN: Print: 978-1-921983-27-6 Electronic: 978-1-921983-28-3 Suggested
Corporate Governance Statement The Board of Directors of APN Outdoor Group Limited (APO) is responsible for the overall corporate governance of APO, including establishing the corporate governance framework
Government Senate Rural and Regional Affairs and Transport References Committee Report into Aviation Accident Investigations March 2014 1 Introduction On 13 September 2012, the Senate agreed that the following
CIT SOLUTIONS PTY LTD Purpose CIT Solutions Pty Ltd (CIT Solutions) is a company owned by the Canberra Institute of Technology (CIT), which operates under CIT s status as a Registered Training Organisation
The Auditor-General Audit Performance Audit Supporting Managers Financial Management in the Health Insurance Commission Health Insurance Commission Australian National Audit Offi ce Commonwealth of Australia
00 The Parliament of the Commonwealth of Australia HOUSE OF REPRESENTATIVES Presented and read a first time Aviation Legislation Amendment (International Airline Licences and Carriers Liability Insurance)
GENERAL OVERVIEW NAT 11852-08.2004 SEGMENT FORMAT PRODUCT ID INFORMATION MANAGEMENT STRATEGIC FRAMEWORK In the context of the Information Management Strategic Framework, information is defined as: information
BRISBANE CITY COUNCIL FINANCIAL PLAN 2011/2012-1 - Purpose of the Financial Plan The financial plan is a component of Brisbane City Council s system of financial management. It helps ensure the financial
Corporate Governance Statement Magellan Flagship Fund Limited ACN 121 977 884 Magellan Flagship Fund Limited (the Company ) is a listed investment company whose shares are traded on the Australian Securities
Electricity Settlements Company Ltd Framework Document This framework document has been drawn up by the Department of Energy and Climate Change in consultation with the Electricity Settlements Company.
Professional Standards Council of South Australia FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 30 JUNE 2013 1 Financial Statements 2013 Financial Statements Contents Statement of Comprehensive Income
Regulatory Audit Results by Transport Sector As part of the Government s Red Tape Reduction Programme the Infrastructure and Regional Development portfolio (the portfolio) has undertaken an Audit of its
Criteria for adopting International Standards and Risk Assessments February 2016 Criteria for Accepting International Standards and Risk Assessments 1 Table of Contents 1 About the Department... 3 2 The
ROCKHAMPTON REGIONAL COUNCIL ENTERPRISE RISK MANAGEMENT FRAMEWORK 2013 Adopted 25 June 2013 Reviewed: October 2015 TABLE OF CONTENTS 1. Introduction... 3 1.1 Council s Mission... 3 1.2 Council s Values...
Safeguarding your organisation against terrorism financing A guidance for non-profit organisations Safeguarding your organisation against terrorism financing A guidance for non-profit organisations ISBN:
Developing and Managing Internal Budgets top-down embed hasing variation forecasting allocation bottom-up Better Practice Guide June 2008 ISBN No. 0 642 81021 4 Commonwealth of Australia 2008 COPYRIGHT
ICAO Universal Safety Oversight Audit Programme SUMMARY AUDIT REPORT DIRECTORATE OF CIVIL AVIATION OF MOROCCO (Rabat, 26 October to 3 November 1999) INTERNATIONAL CIVIL AVIATION ORGANIZATION ICAO UNIVERSAL
COMPLIANCE FRAMEWORK AND REPORTING GUIDELINES DRAFT FOR CONSULTATION June 2015 38 Cavenagh Street DARWIN NT 0800 Postal Address GPO Box 915 DARWIN NT 0801 Email: firstname.lastname@example.org Website:
Australian Communications and Media Authority Entity resources and planned performance 91 AUSTRALIAN COMMUNICATIONS AND MEDIA AUTHORITY Section 1: Entity overview and resources... 95 1.1 Strategic direction
Commonwealth Financial Accountability Review (CFAR) Paper Is Less More? Thank you for your correspondence on the CFAR paper Is Less More and for the opportunity to comment on the proposals contained therein.
In Confidence Office of the Minister of Immigration Cabinet Economic Growth and Infrastructure Committee IMMIGRATION INDUSTRY PARTNERSHIPS WITH EDUCATION PROVIDERS Purpose 1. This paper (one of a suite
POSITION DESCRIPTION Number: PD: The VALUES of The City of South Perth Customer Focus - To work together with our customers to achieve positive outcomes. Excellence - To develop a culture of flexibility,
Aviation Legislation Amendment (International Airline Licences and Carriers Liability Insurance) Act 2008 No. 87, 2008 An Act to amend the law relating to aviation, and for related purposes Note: An electronic
NSW SENIOR EXECUTIVE SERVICE NSW DEPARTMENT OF EDUCATION AND TRAINING Position Description POSITION DETAILS Position Title: Reports to: Location: Directorate: Chief Financial Officer Deputy Director-General,
STATUS OF TRANSPOSITION OF THE EU REGULATIONS LISTED IN ANNEX I OF THE ECAA AGREEMENT WITHIN MACEDONIAN NATIONAL LEGISLATION REMARK: National Regulations have the number from the Aviation Regulations Code
The Auditor-General Audit Report No.13 2008 09 Performance Audit Government Agencies Management of their Websites Australian Bureau of Statistics Department of Agriculture, Fisheries and Forestry Department
Business Plan 2015 Published January 2015 BUSINESS PLAN 2015 CONTENTS Contents... 2 Introduction... 2 Commission Strategy Statement... 3 How the Commission sets its priorities... 5 Our major priorities
Form 61-FEA Application for CASR 61.040 Approval Refer to: CASR 61 Division 61.U.1 and CASR 61.245 IMPORTANT INFORMATION 1: This form is used to make application for a CASR 61.040 approval which authorises
Report of External Evaluation and Review Wanaka Helicopters Limited Highly Confident in educational performance Confident in capability in self-assessment Date of report: 15 February 2012 Contents Purpose
National Standards for Safer Better Healthcare June 2012 About the Health Information and Quality Authority The (HIQA) is the independent Authority established to drive continuous improvement in Ireland
FMCF certification checklist 2014-15 (incorporating the detailed procedures) 2014-15 certification period Updated May 2015 The Secretary Department of Treasury and Finance 1 Treasury Place Melbourne Victoria
Title & Image NATIONAL CIVIL AVIATION ADMINSTRATION Advisory Circular Subject: CREW RESOURCE MANAGEMENT TRAINING PROGRAMME Issuing Office: [Identity of Office of NCAA issuing ] Document No.: [NCAA AC #]
AGENDA ITEM 5 HIGH PEAK BOROUGH COUNCIL Report to the Corporate Select Committee 19th January 2016 TITLE: EXECUTIVE COUNCILLOR: CONTACT OFFICER: WARDS INVOLVED: Housing Revenue Account (HRA) Business Plan
Infratil Limited - Board Charter 1. Interpretation 1.1 In this Charter: Act means the Companies Act 1993. Board means the Board of Directors of Infratil Limited. Business means the business of Infratil
Appendix C Accountant in Bankruptcy Annual report on the 2013/14 audit Prepared for Accountant in Bankruptcy and the Auditor General for Scotland 6 August 2014 Audit Scotland is a statutory body set up
DGCA 51/DP/3.3A/2 51 st CONFERENCE OF DIRECTORS GENERAL OF CIVIL AVIATION ASIA AND PACIFIC REGIONS Hong Kong, China 24 27 November 2014 AGENDA ITEM 3.3A: EMERGING ISSUES IN AVIATION RECOGNIZING THE ROLE
Complaint management policy About this policy This policy sets out our approach to managing complaints about our services, decisions, actions and officers. Contents A Overview... 3 Introduction... 3 Commitment...
PROJECT AGREEMENT FOR INDEPENDENT PUBLIC SCHOOLS INITIATIVE An agreement between: - the Commonwealth of Australia; and - the State of South Australia. This project will increase the autonomy of government
A Guide to Corporate Governance for QFC Authorised Firms January 2012 Disclaimer The goal of the Qatar Financial Centre Regulatory Authority ( Regulatory Authority ) in producing this document is to provide
International Civil Aviation Organization HLSC/15-WP/3 21/11/14 WORKING PAPER SECOND HIGH-LEV VEL SAFETY CONFERENCE 2015 (HLSC 2015) PLANNIN G FOR GLOBAL AVIATION SAFETY IMPROVEMENT Montréal, 2 to 5 February
Better Practice Guide June 2008 Risk Management COMCOVER Commonwealth of Australia 2008 ISBN 1 921182 78 4 print ISBN 1 921182 79 2 online Department of Finance and Deregulation This work is copyright.
TIGER AIRWAYS HOLDINGS LIMITED Co. Reg. No. 200701866W (Incorporated in the Republic of Singapore) THIRD QUARTER AND NINE MONTHS FINANCIAL STATEMENTS The Board of Directors (the Board ) of Tiger Airways
TGA key indicators and reporting measures Regulator Performance Framework Version 1.0, May 2015 About the Therapeutic Goods Administration (TGA) The Therapeutic Goods Administration (TGA) is part of the
ICAO Universal Safety Oversight Audit Programme AUDIT SUMMARY REPORT OF THE DEPARTMENT OF CIVIL AVIATION OF MAURITIUS (Port Louis, 22 to 29 September 2000) INTERNATIONAL CIVIL AVIATION ORGANIZATION ICAO
FURTHER REFORMS Since 2002, jurisdictions across Australia have taken account of their individual circumstances and made alterations to their legislative regimes additional to the comprehensive programme