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1 Karl Lillrud Mobile: Company Website: Summary Karl has an extensive experience and broad expertise in many different industries for ex. Telecom, Media, E-Commerce, Retail, Web based, Pharmaceuticals, Government, Fortune 500 company and more. Karl has always worked with interest of personal development. This has been done through the various challenges he had adopted in the various services and tasks that he worked with. Where some are: Project manager Technical project manager Team leader Deployment Coordinator System administrator Application technician Application specialist Hardware technician A skilled troubleshooter and likes to go into the depth to systematically find the best solutions to the challenges and problems that may arise, regardless of system solution and infrastructure. Where he for example have been working with Disaster recovery Design of High availability IT infrastructure. Contingency planning Securing IIS platforms and MS SQL Clusters These experiences gives him the advantage to see opportunities and he's not afraid to take the initiative, which means that he delivers from day one. As a person: Karl's main features in addition to his high social skills are his great capacity for work and ability to quickly assimilate new skills and gain an understanding of complex problems. This as a result of his already 18 years of experience in the IT industry. He is structured and has the ability to work with many tasks at the same time and run several parallel tracks when it is needed. He is a educational person with the ability to manage complex situations with a language that everyone can understand. He s always sympathetic, thrives with responsibility and shows great commitment. He is propelled by its own drive. He is a good person connoisseur of values that puts the team before himself. In stressful situations, Karl is even more focused and delivers solutions and alternatives which may be difficult to find. But with an unusually high supply capacity.

2 Skills Offshore Project Management Process Improvement Business Management E-commerce Team Coordination Troubleshooting Disaster Recovery Database Administration Server Management Telecommunications Team Leadership Offshore Deployment Business Continuity Incident Management Servers IT Strategy Outsourcing Consultancy Solution Architecture Management Consulting People Management Consultants System Deployment Integration SEO - Search engine optimization Budget Management E-commerce Solutions Offshore Projects Intercultural Communication Virtualization Security Server Architecture Web Servers High Availability SEM ITIL Entrepreneurship IT Outsourcing Operating Systems Web Applications IT Management IT Operations Team Management Project Planning Project Implementation Project Management Microsoft SQL Server Windows Server Management Experience Soundtrack Your Brand 11 / / 2015 Operations Expanssion of Spotify for Busines Spotify for Business expansion project. Building up processes and Operations strategy. 06 / / 2014 Consultant as Project Manager for online expansion in Spain, Italy and France

3 The client wanted to expand there online sales to France, Italy and Spain and the project involved building up a Contact Center scaled for 300 agents in a country in Europe Building Infrastructure design Designing new standards PPS 06 / / 2014 Consultant as IT Project Manager for Pre study RFI, RFP and implementation China online expanssion The client planned to expand to China for online sales. I where assigned the project as the IT IO Project manager Budget RFI RFP PPS Team resources Implementation Infrastructure Infrastructure design 04 / / 2014 Consultant as Project manager for Voip implementation at HM Brands Migration from Telia Centrex to Implementation of Verizon combox in all Monki and Weekdays store in Sweden Cisco UC Team resources Multiple sites and cities PPS 01 / / 2013 Consultant as Project manager for a global implementation of Unified Communication Project information is not to be shown to the general public. 06 / / 2013 Consultant as Project manager implementing Unified Communication at Monki,Weekday and Cheap monday Decommission of existing Telia Centrex solution. Migration to and Implementation of Unified communication at all Monki,Weekday and Cheap monday offices in Sweden 01 / / 2010 Consultant as IT Project manager for PO expanssion Project manager for expanssion of 9 new production offices for in 9 APAC countries

4 Zynergy room Founder 01 / Present Zynergy Room is a education and discussion platform for entrepreneurs. 01 / / 2013 Consultant as Project manager for Go Mobile project Project manager for the development project of s Mobile devices UC platform. Maneer Owner of Maneer AB 08 / Present Infrastructure management consultant. Focus on securing and improving the infrastructure for business-critical systems and applications. Find new and innovative solution to complex problems outside the box. Project manager Team leader Agile methods Team leader IT-Architect Consultant as DRP Project manager 10 / / 2011 Project manager for a disaster recovery project within IT at the Operations Division. Identify weaknesses and implement a disaster prevention program. Facilitate effective co-ordination of recovery tasks; and reduce the complexity of the recovery effort. Providing management with a comprehensive understanding of the total effort required to develop and maintain an effective recovery plan. Defining recovery requirements from the perspective of business functions; Developing a disaster recovery plan that is understandable, easy to use and easy to maintain. 08 / / 2011 Consultant as Technical solution responsible

5 Technical system responsible at the Operations division. Planning of technical resources for OFS - Order Follow-up System (The most important systems in the 's purchasing process). Responsible for a server environment of 100 physical and virtual servers located in countries, with users connecting in from more than 23 countries. Actively promote a safer operating status of the environment, improvements and cost-efficient use of servers. Used to working with the detail of information flows and be able to see patterns and structures that form the basis for the architecture that supports business requirements. Actively work with the modeling of business processes, information flows and logical structures including MS Visio, Mind Manager, MS Project. Tasks such as project management, coordination, requirements, development of procedures and processes. Operate and develop the DR routine and redundant server environment that spreads over 13 countries and their server infrastructure to ensure that the SLA and OLA met. Responsible for the planning of activities and incident management for the application operations team including both HW and SW areas. Responsible for the queue manager in the OFS works. Experience of integration with different types of information sources. Knowledge of security, and classification of information. Team Leader for OFS application operations team. Technical solution responsible IT - Architect Team leader Project manager SLA OLA Project management Budget Expansion project Contingency project PID.Se - Personal Interior Design 01 / / 2011 Owner and Systems development specialist and client / Infrastructure Manager. Systems Development Specialist / Infrastructure Manager. The project included elements such as Analysis of existing e- commerce platform Offshore outsourcing of development and operation. The daily work consisted of tasks such as: Lead external development team at Offshore outsourcing partner. Be a leader and participate in the technical solution.

6 Responsible for budget, personnel and development. Responsible for specialist project management, development and implementation. MySQL, Exchange migration. Migration from the standard e- commerce platform to the new proprietary platform. As a result, I have experience in queue management and XML technologies, and that they always worked to build scalable systems in global environments with high performance demands. I have great personal interest in working structured and kept regular progress and project meetings. Experience of integration work in bought-standard and proprietary solutions. Offshore outsourcing, project management, concept development and prioritization coordinator. Unique SEO development on and offsite. GUI design and layout. The company worked with selling high quality modern furniture and design with suppliers and customers worldwide. Technical: Windows Server 2008 Windows Server 2003 MySQL PHP SEO Exchange Roles: IT-Architect Project manager System responsible Consultant as Application technician Server and application technician at the Development division, for three systems: OFS - Order Follow-up System (The most important systems in the H & M's purchasing process). CoC - Code of Conduct SPUR - System for dealing with suppliers and that they meet the requirements. Operation, management and planning of a server environment of 140 servers located in 10 countries. Actively developed a more secure operating status of the environment. Tasks such as the development of procedures and processes in various groupings such as VMWare, Storage, Operations and Development. Acando/Connecta 08 / / 2010 Infrastructure management consultant A member of the infrastructure management consultants team. IT architects and project managers within the infrastructure

7 track. Focus area where virtualization and System Center products. Infrastructure management consultant P to P IT Consulting AB IT Specialist consultant 01 / / 2008 Specialist Consultants PtoP used was towards new potential clients to tie business. There, after acting support consultant who was given the assignment. AsraZeneca / Microsoft Cluster Environment AMS IT / Managed Microsoft server environment Government Offices / Implementation new system Migrating servers in the existing server farm to Virtual Platforms. Exchange Microsoft SQL IIS CRM File server Print server AMS IT Consultant as Technical specialist within IIS and MS SQL Consultant Were included in the web hosting team who are responsible for operating mission-critical Web applications, about 70 pieces which include with 24 / 7 service and about 1.9 million unique visitors per month, linked to the SLA requirements. Within the group we handled about 300 Windows servers using technologies such as: MS IIS MS SQL Clusters Proxy Load balancing VM Ware Apache MySQL PHP ASP DotNet MS SQL 200 MS SQL 2005 BizTalk X500 SSO QlikView Informix

8 Tomcat Solaris Couplings Clutches Unix Oracle Remedy System Center Operation Manager SAN Veritas NetBackup Patch management and troubleshooting of hardware. Installed clustered Lotus Notes / Sametime / Workspace with WebSpere for Labour Market Board. Worked with the implementation of servers on VMWare ESX and MS MOM (Microsoft Operations Manager) Followed applications from the design of hardware for testing and on to production and was technically responsible for certain applications against application manager. GFS is a prestige project I participated in, the project will enable the interconnection of government agencies' systems. Participated and held operational meetings with the internal customers. 08 / / 2014 Consultant as Online expanssion IT Project manager Client wanted to expand their online sales to multiple countries and the support functions needed large expansions to meet the increased demand. Project manager for Infra Project manager for Development Project manager for Operations Multiple project resources Multiple teams in multiple countries Multiple countries Budget Tight time plan AVAYA PPS Further project details can t be disclosed. Interests Management training, Evolving experiences, Organization development, Incident and problem management, Gourmet food, Infrastructure Design, Interior Design, Furniture Design, Extreme sports, Snowboarding, digital photography, Languages English Swedish Education Intercultural challenges

9 Intercultural cooperation and leadership Feedback training Project manager Rhetoric training Workshop leader training VMWare infrstructure Culture and leadership training ITIL Green IT Training course Toyotas A3 Process and Report modell Training course Presenter of intercultural challenges To lead a workshop Technical project manager training

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