ESS BIZTOOLS Small Business Advisors Services Package

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1 ESS BIZTOOLS Small Business Advisors Services Package This is the material to be included in the Small Business Advisors Services Package. Sections and Papers Section Paper No 001 Beginning in Business Small Business Overview Pitfalls in Starting a Business Business Setup and Purchase Rating Chart to Assess your Strengths & Weaknesses Who Can Assist Small Business Operators Have you got Enough Money to go into Business What Makes a Business Successful? Hints on Buying a Business Payroll Tax Land Tax Introduction to Insurance Sources of Finance Weekly Performance Estimate Reports Purchasing a Business - Checklist Bookkeeping Systems Why Maintain Accounting Records Recording of Business Transactions Cash and Cheques Payment Cycle Cash Payments Exercises Petty Cash Record Keeping Petty Cash Record Exercises Important Documents Asset Ownership Fixed Asset Control Working Capital Life Blood of a Business Credit Sales Debtors Introduction to Factoring Cash Receipts Cash Receipts Exercise Handling of Cash Filing Bank Reconciliation Statements Bank Reconciliation Statements Exercises Payroll Records Owned Business Premises Leased Premises Building Tenancies Stock Control Chart of Accounts Good Bookkeeping Habits Help Run a Successful Business Business Entities Business Structures Sole Trader Partnership Discretionary Trusts Unit Trusts Companies Companies Limited by Guarantee Associations Incorporation Act Business Systems Why Keep Records Stationary Books and Filing Checklist Using a Computer for Record Keeping Business Records

2 005 Accounting Reports and Terminology 006 Operating a Successful Business Deductions for Motor Vehicle Expenses Records for Financial Year End Flow Chart of Retail Business Operations Systems for Business Internal Control and Systems Review Accounting Terminology Ratio Analysis Working Capital Control Sundry Debtors Work in Progress Stock Management Trading and Profit and Loss Statement Trading and Profit and Loss Statement Ratio Analysis Balance Sheet Balance Sheet Ratio Analysis Statement of Source and Application of Funds Interpretation of Financial Accounts Budget and Cashflow Forecasts Cashflow Management for SMEs Management Departmentalised Accounts Profit Centres for Owned Premises Sundry Creditors Bank Account Loans Hire Purchase Agreements Leases WorkCover Provision for Sick and Holiday and Other Entitlements Pay Provision for Long Service Leave Personal Leadership Capacity and Development Break Even Calculation What Makes you Different your Competitive Edge Introduction to Key Performance Indicators for SMEs Using Key Performance Indicators to Create Value for SMEs Performance Measures for Key Performance Indicators Checklist of KPIs that Might be Suitable for a SME Sample of KPIs Characteristics of a Well Run Business Steps Needed to Achieve Business Success an Overview Business Evaluation for SMEs Benchmarking for SMEs Media Creating Effective Media Relations Marketing Marketing an Overview Marketing Yourself Key Points Direct Marketing Marketing for Small Business Development of a Marketing Plan Sponsorship Business Planning Business Plan Overview Business Planning Benefits and Suggestions re Preparation Guide to the Preparation of a Business Plan Why do Strategic and Business Planning Business Plans Key Points to be Included Planning your Business Small Businesses Planning to Succeed

3 What is a SWOT Analysis Sundry Work to be Undertaken as Part of the Business Plan Preparation Monitoring Implementation of the Business Plan Writing the Plan to Make Your Business a Winner Use of the Business Plan Questionnaire to Assist in Writing the Business Plan Strategies for Making Profits Family Businesses Family Businesses What are they Family Businesses Making them Work Planning the Family Business Family in the Business Disputes in the Family Business Marriage Breakdown Effect on Family Businesses Business and Family Investments Directors of Family Companies Bringing in Outside Management Business Structures for Family Businesses Family Charter Constitution Estate Planning in Family Businesses Banks and Financiers Banks and Financiers an Overview Finance Applications Relationship with Banks and Financiers Taxation Taxation in Australia Introduction Australian Business Number R & D Tax Incentive Tax Planning for Business People PAYG Withholding Payment to Employees PAYG and Labour Hire Arrangements PAYG Voluntary Agreements PAYG Withholding Payments to Businesses who have not Quoted an ABN PAYG Instalment System Fringe Benefit Tax Turnover under $75,000 Specific Taxation Issues Turnover $75,000 to $2M Specific Taxation Issues Tax Assessments Taxation Time Records that the Business Systems Should be Able to Produce Personal Service Income Tax Planning Purchase of a Business Exporting Exporting Overview Austrade Export Finance Insurance Corporation (EFIC) Overview Legal What Legal Advisors Can do for you Human Resources Planning to Hire a New Employee Advertising for Employees Why Would Applicant want to Apply to your Business for a Job? Reviewing the Applications Interviewing the Applicants What Type of Employee do you Want? Selecting the Applicant to be Offered the Job Confirming the Job Offer Key Matters to be Included in a Contract of Employment Contract of Employment

4 Employment Guidelines to Office Staff Referees Form Position Document Use of Consultants to Recruit Staff Inducting the New Employee Being an Employer of Choice Human Resources Development Key Characteristics of Best Practice in Human Resources Excellent Staff Management, Motivation and Communication Charging for Internal Labour Unfair Dismissal Laws Most Important Financial Implications of the Fair Work Act Customers Customer Service Customer Database Customer Knowledge and Service Goods and Services Tax GST as it Affects SMEs (Summary) Example of how GST Operates GST Terminology Introduction to Business Activity Statement Completing the Business Activity Statement Quarterly on a Cash Basis Completing the Business Activity Statement Quarterly on an Accruals Basis Completing the Business Activity Statement Monthly on a Cash Basis Completing the Business Activity Statement Monthly on an Accruals Basis GST Control Accounts/Reconciliation with Business Activity Statement Advertising Advertising an Overview Insurance Insurance an Overview Time Management Managing your Time Superannuation Superannuation Contributions Job Descriptions Office Manager Finance and Administration Manager Risk Management Risk Management What is it? Risk Management for SMEs Introduction Types of Risks Likely to Affect SMEs Computers in Business Computer Terminology Data Security Overview Computer Data Security Carbon Tax Carbon Tax Introduction Business Overhead Costs Cost Control an Overview Accountancy Fees Administration Service Charges Audit Fees Agents Commission Bank Charges Cleaning

5 Depreciation Electricity Insurance Expense Interest Expense Lease Payments Loss on Sale of Fixed Asset Land Tax Expense Maintenance and Warranty Agreement Costs Pest Control Rates Local Government Rent External Repairs and Maintenance Security Expenses Valuation Expenses Water Rates and Charges Networking What is a Network Introduction to Networking Succession Planning Succession Planning Why is it Necessary? Financial Considerations in Succession Planning Succession Problems Management Issues in Succession Planning Financing Succession Checklist for Succession Planning Retail (Non Food) Industries Specific Issues Post 1 st July Setting Retail Prices Characteristics of a Well Run Business Steps Needed to Achieve a Retail Success an Overview Food Retail Industries Specific Issues Post 1 st July Work Papers for Supermarkets Supermarket Building Building Industries Specific Issues Post 1 st July Construction Development Industries Specific Issues Post 1 st July Farming Industries Specific Issues Post 1 st July Hotels and Motels Industries Specific Issues Post 1 st July Specific System Requirements for Hotels/Motels Tourism Specific Issues Post 1 st July Systems/Planning for a Tourism Business Motor Vehicle Industries Specific Issues Post 1 st July 2000 Motor Vehicle Industries Service Industries Specific Issues Post 1 st July 2000 Service Industries Trade Industries Specific Issues Post 1 st July 2000 Trade Industries Setting Charge Out Rates for Trades Independent Contractors Manufacturing Industries Setting Charge Out Rates for Manufacturing Businesses Characteristics of a Well Run Manufacturing Business 2

6 210 Professions Specific Issues Post 1 st July 2000 Professions Fee Setting for Professionals 2 Total Papers 249 Client Seminars Client seminars are prepared and ready for use. Included: Seminar organisational material Papers PowerPoint slides Seminar Seminar Name Length Number 0500 The Beginning of Business Management Seminar 1 x 3 hours 0510 Business Bookkeeping Seminar 3 x 3 hours 0520 Business Management Firm Foundations Seminar 5 x 3 hours 0540 Financial Matters Seminar 2 x 3 hours 0560 Marketing for SMEs Seminar 1 x 3 hours 0570 Family Businesses Seminar 2 x 3 hours 0590 Human Resources Management Seminar 2 x 3 hours 0600 Buying a Business Seminar 1 x 3 hours 1000 Profit Making Seminar 1 x 1 hour 1010 Differentiate your Business 1 x 1 hour 1020 Introduction to Budgeting Seminar 1 x 1 hour 1030 Setting Prices and Fees Seminar 1 x 1 hour 1040 Key Performance Indicators Seminar 1 x 1 hour 1050 Introduction to Marketing Seminar 1 x 1 hour 1060 Introduction to Banks Seminar 1 x 1 hour 1070 Introduction to Human Resources Seminar Part 1 1 x 1 hour 1080 Introduction to Customer Service Seminar 1 x 1 hour 1090 Introduction to Human Resources Seminar Part 2 1 x 1 hour 1100 Introduction to Taxation Seminar 1 x 1 hour 1110 Characteristics of a Well Run Business Seminar 1 x 1 hour 1120 Introduction to Networking Seminar 1 x 1 hour 1130 Introduction to Business Plans Seminar 1 x 1 hour 1150 Introduction to Family Businesses Seminar 1 x 1 hour 1160 Introduction to Exporting Seminar 1 x 1 hour 1170 Business Records Seminar 1 x 1 hour

7 Client Mentoring and Coaching Introduction ESS BIZTOOLS has put together a number of "modules" that cover situations faced by your small and medium sized business clients and prospects. Included within each "module" is a list of papers that could be "branded" with your centre s details and sent to clients and prospects. We have grouped the papers into relevant series and suggest that these be sent out a week or two apart to allow the client to absorb the material gradually. Module Number of Papers Purchasing or Commencing a Business (New to Management) 39 Introductory Management 42 Dealing with Banks 15 Business Networks 2 Exporting 5 Marketing 7 Family Businesses 19 Each module is broken up into series, and each series also includes a Cover Letter and Survey Form. Business Plus+ Monthly newsletter prepared for SMEs which you can rebadge with the training organisation's name. The newsletters could be utilised to show students the type of services that they should be receiving from professional advisers once they commence their business operations. Business Plus+ is prepared monthly, except for January, with two extra editions in May: Federal Budget As It Affects Small/Medium Enterprises End of Financial Year Taxation Checklist ESS BIZGrants A package for small business training organisations, which includes 24/7 access for 12 months to ESS BIZGrants a cloud technology product that assists organisations advising small/medium enterprises of government grants that may be suitable for individual small/medium enterprises. Please note that this package does not include grants targeted at charities, not for profit organisation or indigenous organisations.

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