Disaster Recovery Plan

Size: px
Start display at page:

Download "Disaster Recovery Plan"

Transcription

1 Disaster Recovery Plan Prepared for Harris & Heartfield Prepared by John Wills

2 Table of Contents Executive Summary... 5 Introduction... 7 Mission... 8 Purpose and Goal How important is a disaster recovery plan Lose Communication Loss of Assets Loss of data Loss of productivity Loss of profit Loss of clients & Reputation Loss of employees Loss of Business and Legal Actions Meetings Preparations Agenda Training Inventory Documentation Installed Systems Exposure Inventory Sheet Sales Inventory Form Template Sales Support Requirements Form Template Procurement Inventory Sheet Telecommunication System and Support Analysis Disaster Recovery Contacts and Procedures First Alert Information Sheet Evacuation and Rescue Team Sheet Computer Incident Response Team Checklist of Procedures for Contacting Disaster Recovery Service Providers Procedures to communicate with employees IT Disaster Recovery Procedures Procedures for communicating with stockholders/investors if a disaster occurs Procedure for Communicating with Employee Families Procedures for Working with the Community Procedures for reporting computer incident to law enforcement Disaster Recovery Procedure: System Intrusion Incident Procedure for reporting computer hacking incidents to end-user departments if an intrusion results in downtime Procedures for Handling Trade Secrets Off Site Storage for Confidential Materials Return Procedures Procedures for dealing with controlled substances... 66

3 Evaluation Procedures Handling Hazardous Materials Procedures for dealing with Rare Materials Procedures for dealing with perishable foods and materials Procedures for recovering art and collectable items Implementation Implementation Schedule Start of disaster recovery implementation Distribution Awareness Campaign Training / Programs For the Organization For Managers, Supervisors, and Response Teams Tests & Evaluations Emergency Evacuation Testing lockdown procedures for valuable items Severe Weather Test Severe Weather Drill Survey Encourage Test Participation ROI on deploying UPS Maintenance Mode Transitioning to Maintenance Mode Recommendation Internal Updates Reviewing the Recovery Plan Monitoring Political & Social Changes Counter Plan Resistance Disaster Planning Violation Report External Resources Dealing with Disaster Post Event Debriefing Outline Neutralizing Negative Employee Dynamic Human Dynamics During a Recovery Audits Procedure Audit Procedure Walk-through Evaluation Appendix A Disaster Planning Resources Disaster Planning in other Organizations Disaster Recovery Publications Disaster Recovery Journal: Claims Magazine: Computer World: Network Magazine: PC World...125

4 FEMA Helping Organizations Government Assistance in Disaster Planning Employees Training Info Facility Threat Resources infosyssec: SecurityDocs.com: Whole Building Design Guide: Disaster Resource: Disaster Help: References Disaster Recovery Plan Development: Risk Assessment Disaster Insurance Appendix B Recovery Team Lists Disaster Recovery Response Team Security Team list Appendix C Personal Research Backup Project Restore Project...156

5 Executive Summary Our outlined continuity plan has covered all the angles of disaster, from software, hardware and off-site backup means. Through comparisons and evaluation, we have concluded that these backup technologies are ideal for Harris & Heartfield. The current Disaster Backup and Recovery plan utilizes a reliable data technology that is present in the majority of all computer systems today. We rely on Hard Disk Drives (HDD) to retain our mission critical data. In doing so, hard disks are the most economical and robust solution that provides industry leading reliability at a very low financial cost. In addition, we use a very reliable and industry proven software called Double Image to facilitate these backup means. With our defined hardware solution, in combination, with our financially sound software, we give the company a strong standing when a disaster rears its ugly head. To ensure even greater information security, the continuity plan calls for an off-site backup solution. In case of the unspeakable, where all our data on-site is lost, we can rest comfortably because the gears that keep this business turning are still intact. Through an enormous effort of our Disaster Recovery and Backup team, we have compiled policies, procedures, charts and research which will prepare the company for any hiccup that may occur. Through careful analysis of the work, I have concluded that this plan is ready for company-wide deployment. In the advent of a disaster, our plan ensures that decision makers are clearly focused when catastrophe strikes. Minimizing the quantity of decisions which upper-management must tackle when engulfed in an already highly stressful environment. However, this does not mean the research and development is complete. To ensure optimum effectiveness, the company needs to continuously develop, redistribute and educate the employees of H&H of the changes to the Disaster Recovery and Backup plan. The disaster recovery continuity plan will prepare our business for unexpected changes that may have a negative affect on our company s information. By investing in preparing for these events, we will have a much greater chance of overcoming and avoiding serious data disasters. We cannot afford to function otherwise. This plan will serve its purpose and prove to provide its Return on Investment. It may appear as if these meetings, research and constant revisions are not helping the bottom line of the company, but if the unexpected happens, the company will be prepared to handle it. Catastrophes occur all around the world, everyday, and some of which completely lack human intervention. This continuity plan ensures stockholders, employees and executives that this company has the means to recover and reclaim its standing, in the industry, in the event of a natural or human-inflicted disaster. In conclusion, a continuity plan of this magnitude has required a great deal of work and time. All that invested effort will prove to be beneficial to the company in the long run. Through intensive analysis and research our business s plan offers the most Pg. 5

6 reliable and economical solutions to protecting mission critical data so company downtime can be greatly minimized. As I mentioned, this plan has drawn a good deal of financial resources, but the Return on Investment will peak in the advent of a disaster. With continuous planning we can ensure that Harris & Heartfield maintains its ability to operate and function in the manufacturing industry, reduce downtime and retain sensitive company information. Pg. 6

7 Introduction Harris and Heartfield is a family owned manufacturing company, in which needs a disaster recovery plan. It is located in Tempe, Arizona, so not only do they need a disaster recovery plan for internet and computer use, but natural disaster too. The fact that the company is in Arizona means that they need coverage from fire, microburst, monsoon, and everything other type just to be safe. The company will also need protection from cyber terrorism, and just the internet in general. The company is on a LAN causing the network to be more constricted, but safer. Since the company is a manufacturing company, it will be easier to keep track of then a computer company. The company manufactures parts for defense proposes. The company uses 60% of its production on defense contracts, while the other 25% comes from heavyequipment contracts. Remaining revenue is split for replacement parts that the company has manufactured in the past and for custom orders for parts used to develop prototypes of equipment. Manufacturing is easier as opposed to a computer company where there are more computers. This deals with big machinery, and while the machinery is hooked up to the server, it s only for the use of repair and maintenance. The company will still have its business side to deal with assets acquired by the products they sell. The business is for manufacturing, but this part is for the desk job employees. 20 of the 200 will be using desktop computers on a LAN connection. 15 of the 200 will be using Workstations connected to the LAN. Three servers are for administrative functions, which the other 6 serve as design and manufacturing. The rest of the employees are on the shop floor, using equipment which is also computerized, but only in the sense of maintenance. The company shouldn t need great computers for this, but they should be decent and up to date. The computer system will be simple dell office computers, with needed office utilities for the job. This will be cheap for the company and keep cost down. They will be connected to a client server LAN, so that very little access will be connected. The client server part is good, so that everything will be monitored and increase security. Pg. 7

8 The LAN connection will keep outside access to a minimum, but allow people to do business. The Office part will need to use applications like work, spreadsheet, excel, and such. The office will conduct business like that, while the floors computers will need to be ready to handle the hard labor for making the parts. The machinery will be connected to the servers to show if the machinery has any problems, it will then come to a computer that is being monitored to be taken care of. This will increase efficiency by showing what is wrong with the machines at what time. The computer(s) that do the monitoring will have data loggers on them to show what time, and how the machine broke, so repair will be painless. Mission Since 1942, Harris and Heartfield has carried on a long tradition of excellence in manufacturing of high-quality parts as well as on time delivery of orders. Harris and Heartfield Manufacturing began in the garage of Mr. Matthew Harris and his neighbor Mr. Henry Heartfield. It was Mr. Harris s and Mr. Heartfield s vision to produce the finest agricultural equipment money could buy. It has since grown to become a nationally recognized organization in the field of heavy equipment production. We are proud to say that Harris and Heartfield Manufacturing controls one fourth of the agricultural equipment market. Harris and Heartfield Manufacturing is also a leader in defense contractors. The HMF-1 Hammer Fist multipurpose battle tank has become world renowned for its dependability and versatility on the battlefield. The HMF-1 s much publicized role in the recent liberation of Iraq made it abundantly clear that Harris and Heartfield Manufacturing is a top performance company. In order to continue this tradition well into the next several decades, Harris and Heartfield manufacturing finds it imperative to be prepared for the unexpected. Pg. 8

9 Our goal in the IT Department of Harris and Heartfield Manufacturing is to provide the most comprehensive disaster recovery plan feasible. The Board of Directors of Harris and Heartfield as well as all of us in the IT Department understand the importance of having a good plan for the reason that disaster could strike at any time. Disaster can come in a variety of forms, such as loss of power, hardware failure, terrorism, and even Mother Nature herself. Our desire is for everyone to rest assured that the company would continue on, employees would retain their jobs, and Harris and Heartfield Manufacturing would persist in being an industry leader, despite whatever tragedy might befall the business. Mr. John Doe, who was recently hired as the Director of Recovery Preparedness as well as Mrs. Jane Harris from the Harris and Heartfield Board of Directors are assisting the IT Department in the development of this disaster recovery plan. Mr. John Doe comes to us from his most recent project with IBM. Mr. John Doe is well recognized in the disaster recovery plan field and has worked in the business of disaster recovery for over 20 years. Mr. John Doe was also recently featured in Forbes Magazine. We feel certain that he will be an immensely valuable addition to our company. Mrs. Jane Harris has been on the Board of Directors for the last 17 years and is the daughter of Mr. Matthew Harris. We feel certain that this team will serve the highest traditions of Harris and Heartfield Manufacturing as well as the needs of the company staff, to provide a very prosperous and stable future for Harris and Heartfield Manufacturing. Pg. 9

10 Purpose and Goal Beginning this Tuesday, the company will begin to create a comprehensive disaster recovery plan. This plan will affect all of you. It will detail the procedures that the company must follow in the event of a disaster. The constant risk of disaster, whether by natural causes or man-made, makes the writing and following of this plan extremely important. Please read this memorandum thoroughly, and if you have any questions, contact your manager. The purpose and goal of making this plan is so that when disaster does strike, we may deal with problems as quickly as possible and keep the company running, minimizing lost productivity, which could cost the company money, and possibly even jobs. As the company has grown larger over the years, it has become much more complex. In addition to the highly specialized machines that the company uses; the company also has a full computer network to facilitate smooth operations. If any part of the company as a whole, suffers a disaster, the entire company will be impacted. This makes it especially important to know how to deal with issues. Below, are just a few problems that could occur. (Please note that these are in no way the only problems that could occur.) Pg. 10

11 Terrorist attack this could be a physical attack (such as a bombing) or an electronic attack (hacking into company computers) Flooding Earthquake Power failure Economic disruption (e.g. if a key customer falters financially) Computer Hardware Failure The plan that the company will design will be comprehensive, and form a guide of how to respond to any sort of disaster. It will help to form a two-faceted response to disaster. First and foremost, it will attempt to identify probably sources of problems, so that they may be addressed before a problem occurs. In the event of a disaster, however, the plan will serve as a guide to getting the company back to full production as quickly as possible. The leader of the planning team will be John Doe, who was recently hired. His official title is Director of Recovery Preparedness. He is experienced in recovery planning and will undoubtedly be a great asset to the company. Please make him feel welcome. It is important that you know that the company is not taking the creation of this plan lightly. The board of directors has given the IT department full permission and support in creating this plan. One member of the board of directors will be on the team, as will at least one representative from each department here at Harris and Heartfield. It is important that this plan be finished as soon as possible. To that end I am asking you to please give all co-operation to the members of the planning team. Also, if have concerns that the team is missing something, please take the initiative in pointing it out, as any helpful ideas help the company as a whole. In conclusion, I would like to remind all of you that this plan is extremely important to the continued well being of the company. Please treat this plan as you would any other important aspect of your job. Pg. 11

12 For More Information on the Disaster Recovery Planning Team, Please contact your manager, or the new Director of Recovery Preparedness His office is #123, or he can be reached by dialing extension #123 from any company telephone. He can also be reached by at How important is a disaster recovery plan Over the years, Harris and Heartfield has provided defense contractors with specialized metals parts. These contractors view Harris and Heartfield has as reliable source for their materials. It is our job, as a disaster recovery team, to keep the company up and running to maintain this status. We will maintain this status by implementing a disaster recovery plan. This plan will allow Harris and Heartfield to keep running if a disaster occurs i.e. power outages, hurricanes, earthquakes, etc. Below are some key points of what will happen if Harris and Heartfield do not implement a disaster recovery pan. Lose Communication Without a disaster recovery plan, Harris & Heartfield employees will not be able to communicate with each other. No one will know the process to survive the disaster. Pg. 12

13 Loss of Assets If a major disaster such as a hurricane occurs, the company could lose all of its equipments used to make the specialty metal parts. With a disaster recovery in place, all of the company assets can easily be recovered since all Harris and Heartfield s Assets will be documented. Everything including the configurations machines will be included in the plan. Loss of data Without a disaster recovery plan in place, Harris and Heartfield will not be able to restore data back to its original format. With a disaster recovery plan in place the company will be able to restore data because a backup routine will be implemented along with the recovery plan. Loss of productivity Without a disaster recovery plan in place, Harris and Heartfield will not be productive. None of your employees will be able to work and you will still have to pay them. With a plan in place, you will be able to bring up your company in half the time and less productivity will be lost. Loss of profit With loss of productivity, you lose profit. While everyone is waiting for everything to be restored back to normal, no sales are being made. This will make Harris and Hartfield an unreliable source for defense contractors. Because of this unreliable status, the company will lose their clients Loss of clients & Reputation Pg. 13

14 Harris & Heartfield s client will not be able to receive any supplies from their most reliable source for materials. This will cause them to move to another supplier; perhaps one of Harris and Heartfield s competitors. This will make the company reputation lose its reputation as well Loss of employees With the lost of profits and clients, expenses will have to be cut, including employee wages. Some of the employees that have been with the company for decades will compromise will the wage cut, but everyone else will leave the company and find another job that offers more. Eventually the older employee will leave and the business will have to file for bankruptcy Loss of Business and Legal Actions Without clients, employees, or equipment, the owner of Harris and Heartfield will be forced to shut down the company. The owner will also be subjected to legal actions since the company has agreements with different agencies to provide them will materials for an allotted time. If Harris and Heartfield create a disaster recovery plan, all of the problems mentioned above can be dealt with. The company will be able to maintain its high reputation in the manufacturing market and provide contractors with the material they need. Meetings Pg. 14

15 Preparations This is the first time I have written to you since I was hired by Harris and Hartfield. I am looking forward to working with all of you to prepare this essential disaster recovery plan. It is difficult to convey in words the importance of having this plan prepared. That said, I am also writing to you to inform you that we will have our first planning meeting next Thursday. The most urgent matter for you at the present time is to select a member of your department to serve at this meeting. It is important that both you and your selected employee understand that they will be working on this project for at least six months and most likely longer. Please make your choice accordingly. I highly recommend that you select two members. This will be prevent problems in the event that one of the members leaves the company or cannot attend a meeting Communications is extremely important in this process. It is important that you choose a team member who has both good writing skills and good verbal skills. You should also choose someone who you are able to communicate with, as they will be reporting to you as the plan progresses. Your representative will primarily be involved in attending the planning meetings. He will also be the one to update you on the status of the plan. If you have any questions or comments for the plan, it is highly recommended that you address them through this representative. At the enterprise level, your representative will assist in developing a company-wide plan to prevent and deal with any emergencies that may occur. More importantly, they will help you organize the planning within your department. In addition to the company wide team, you should plan on creating a team within your division to deal with any questions the company-wide team asks. This division-level team will also be involved in Pg. 15

16 implementing the final disaster recovery plan. The representative will receive training so that they might help organize a department-level team. Before receiving any training, and before planning begins, the team will first perform a skill inventory. This is an incredibly important part of the process. Knowing which team members are best suited for important skills will help to streamline the creation of the company plan. To prepare for this skill inventory please talk with your employee about what special skills they might possess. So that you might prepare for the meeting ahead of time, I will be sending you an agenda for the first two weeks of meetings. They should be simple and straightforward. The plan at the moment is for the team to meet at least once a week for the first two months. After that a decision will be made as to the frequency of future meetings. As the planning moves forward, I will try to continue to send you agendas. Developing this plan will not be an easy or simple process. It will require the entire company working together towards a common goal. While this plan will take time to create, in the long run it will help to streamline the way that the company prepares for and deals with disasters. This in turn will help to keep profits high. Pg. 16

17 Agenda The Disaster Recovery Team s agenda will be as followed for every Wednesday until seen fit to carry out the plan. Meetings will take place every Wednesday morning at 9:00 AM. They will be held in the meeting room over looking the parking lot. No drinks or food are allowed, and there will be a lunch period of 45 minutes at 12:30 PM. The lunch will be catered for the employees that attend. The purpose is to discuss the issue of disaster recovery and backup. This will help the company be prepared and ready for any reason necessary. We will discuss how to go about solving particular disasters, how to deal with backup data, and storage of the backup. The purpose of the first meeting is to see what areas need to be backed up, and set up priorities. This is a good idea to get down getting the most important data out of the way and working our way down. The meetings will be all day, so employees be prepared to work around the scheduled meetings. You are still responsible for the jobs that you have. If you need extra time for a job, then please take up with John Doe. Attendees must bring writing utensils (i.e.: pen or pencil) and paper to take notes. Any information to help with the recovery. Also bring any information of your department to aid in backup. It would also be a good idea to finish all work before coming to the meeting. Accounting will need to bring records of the past 5 to 10 years. Machinist will need to bring repair guides and accident reports (Statistics) from the past 5 years. IT will need to bring records of the network lay out and what plans will be needed to set up the data backup. This is to be distributed to all board Heads and representatives of each apartment. Pg. 17

18 Training Coordinators Probably the most important certification that a disaster recovery planning coordinator could possess is a Project Manager Certification. I discovered several institutions that offer this type of certification. I think the most notable and recognizable in the IT realm is the CompTIA Project+ Certification. CompTIA bases this certification on the practices of major business organizations. The Project+ Certification encompasses conflict resolution, negotiation, communication, team building/leadership, and setting and mapping expectations. There is a variety of certification preparation material available. Two books that are available for self-study. The first book is Organization Through Eyes of a Project Manager 1, from Prentice Hall Publishing, and it sells for $ The other book is IT Project Management: On Track from Start to Finish, Second Edition 2, by Mcgraw-Hill / Osborne, and it sells $ Also available, is a computer based training program called IT Project+ Study Guide, 2nd Edition (PKO-002) 3 is produced by Sybex Publishing and sells for $ These products are all relatively inexpensive, but of course these are self-study and not everyone will benefit equally from them. Another means of preparation for the CompTIA Project+ certification is by instructor led courses. There are a number of institutions throughout the United States 1 The Computing Technology Industry Association, Inc., The Computing Technology Industry Association, Inc., The Computing Technology Industry Association, Inc., 2004 Pg. 18

19 that offer these courses. Some universities and colleges offer them as part of their degree programs. Technical schools such as New Horizons Computer Learning Centers 4 offer short one week instructor led courses and are geared toward individuals that already possess about twelve months of experience in management or project management. You will definitely pay a premium for this type of training, but some offer various guarantees about passing the certification exams. I believe that these boot camp types of classes tend to teach people how to pass the certification and not truly teach you how to be a good project manager. I also discovered a specialty school named Project Management Institute 5 or PMI. This school claims to be the world s foremost advocate for the project management profession. The Project Management Institute offers a web-based training program that is reasonably priced and $ for non-members. There are several colleges throughout the United States that PMI has certified for teaching project management. Finally, I discovered a one stop for all your needs school that specializes in disaster recovery education. The Disaster Recovery Institute 6 or DRI courses are taught in industry conferences and each course costs approximately $ The DRI conferences are held at various major metropolitan areas in the United States on limited dates. DRI has international classes in Asia, Australia, Canada, Caribbean Basin, and Europe. DRI also offers a web-based training program which costs about $ per course. Not only does DRI offer training, but they also offer certification in disaster recovery and business continuity. The DRI certification is well respected and recognized world-wide. 4 New Horizons Computer Learning Centers, Inc., Project Management Institute, Inc., Disaster Recovery Institute International Pg. 19

20 Inventory Documentation Heavy Equipment Exposure Inventory Sheet (Form number HEEIS01) Sheet 1 of 1 Date: Facility Number:1000 Building Number: Equipment Quantity Purpose Alternate Site High Speed Grinders 5 Metal Press 5 High Speed Metal Cutters 5 Furnace 1 High Speed Rollers 1 Cooling Tank 1 Emergency Generator Machinery Coolant System Automatic Packaging System Grinds out specialized components, for use in other H&H products, or for shipping to other customers Can be customized to stamp almost any form of metal piece that is needed in the industry. Cuts sheet metal down to smaller sizes so that the metal press and metal grinder can function properly Heats raw materials to allow for creation of sheet metal and alloys. Can be adjusted, help create sheet metal. Very shallow, cools the materials created in the furnace. Designed to provide power in the event of brief (2 minutes or less) power failure. Keeps machinery cool so that it functions properly. Puts finished parts (if small enough) into boxes automatically. None None None None None None None None None Pg. 20

21 Trucks 10 Inventory Conveyor Belts 5 Forklifts 10 Comments: Allow for shipping to other customers, and intake of raw material. Moves unfinished and finished parts through the manufacturing process. Allow movement of heavy items within the factory. None None None It is essential that an alternate location be found to store backup equipment. A total loss of equipment would be devastating to the business. Information Technology Exposure Inventory Sheet (Form number ITEIS01) Sheet 1 of 1 Date: Facility Number:1000 Building Number: Equipment Type Quantity Purpose Desktop PC s 100 Sun Computer Workstations 15 Administrative Servers 3 Manufacturing Servers 6 Firewall Server 2 Servers 3 20 for Administrative use; Others are used for various staff members. All major applications are server based. Used by R & D Engineers, used for CAD purposes. Provide network access for the administrative staff. Also contains server-based versions of all software used by the administrative staff. Provide network access for the R & D staff. Also controls much of the equipment on the factory floor. Maintain network security between the internal networks and the internet. Provides the employees of the H&H with access. The server runs Microsoft Exchange. Alternate Facility None None None None None None Computer Mice 130 For Computer Use None Computer Keyboards 130 For Computer Use None Pg. 21

White Paper AN INTRODUCTION TO BUSINESS CONTINUITY PLANNING AND SOLUTIONS FOR IT AND TELECOM DECISION MAKERS. Executive Summary

White Paper AN INTRODUCTION TO BUSINESS CONTINUITY PLANNING AND SOLUTIONS FOR IT AND TELECOM DECISION MAKERS. Executive Summary AN INTRODUCTION TO BUSINESS CONTINUITY PLANNING AND SOLUTIONS FOR IT AND TELECOM DECISION MAKERS Executive Summary Today s businesses rely heavily on voice communication systems and data networks to such

More information

IT Checklist. for Small Business INFORMATION TECHNOLOGY & MANAGEMENT INTRODUCTION CHECKLIST

IT Checklist. for Small Business INFORMATION TECHNOLOGY & MANAGEMENT INTRODUCTION CHECKLIST INFORMATION TECHNOLOGY & MANAGEMENT IT Checklist INTRODUCTION A small business is unlikely to have a dedicated IT Department or Help Desk. But all the tasks that a large organization requires of its IT

More information

The 9 Ugliest Mistakes Made with Data Backup and How to Avoid Them

The 9 Ugliest Mistakes Made with Data Backup and How to Avoid Them The 9 Ugliest Mistakes Made with Data Backup and How to Avoid Them If your data is important to your business and you cannot afford to have your operations halted for days even weeks due to data loss or

More information

The Benefits of Continuous Data Protection (CDP) for IBM i and AIX Environments

The Benefits of Continuous Data Protection (CDP) for IBM i and AIX Environments The Benefits of Continuous Data Protection (CDP) for IBM i and AIX Environments New flexible technologies enable quick and easy recovery of data to any point in time. Introduction Downtime and data loss

More information

Disaster Recovery. Tips for business survival. A Guide for businesses looking for disaster recovery November 2005

Disaster Recovery. Tips for business survival. A Guide for businesses looking for disaster recovery November 2005 Disaster Recovery Tips for business survival A Guide for businesses looking for disaster recovery November 2005 Page 1 of 9 Introduction The aim of this paper is to highlight the importance of having a

More information

EMERGENCY PREPAREDNESS PLAN Business Continuity Plan

EMERGENCY PREPAREDNESS PLAN Business Continuity Plan EMERGENCY PREPAREDNESS PLAN Business Continuity Plan GIS Bankers Insurance Group Powered by DISASTER PREPAREDNESS Implementation Small Business Guide to Business Continuity Planning Surviving a Catastrophic

More information

Supplier Security Assessment Questionnaire

Supplier Security Assessment Questionnaire HALKYN CONSULTING LTD Supplier Security Assessment Questionnaire Security Self-Assessment and Reporting This questionnaire is provided to assist organisations in conducting supplier security assessments.

More information

disaster recovery - the importance of having a plan

disaster recovery - the importance of having a plan disaster recovery - the importance of having a plan Disasters, whether manmade or acts of nature, can strike anywhere at any time with little or no warning. In fact, companies that do not have a Disaster

More information

Business Continuity Planning Guide

Business Continuity Planning Guide Business Continuity Planning Guide For Small Businesses Prepared by the City of Vaughan Emergency Planning Department 1 Business Continuity Planning Business Continuity Planning (BCP) is a planning process

More information

FORMULATING YOUR BUSINESS CONTINUITY PLAN

FORMULATING YOUR BUSINESS CONTINUITY PLAN WHITE PAPER Page 0 Planning for the Worst Case Scenario: FORMULATING YOUR BUSINESS CONTINUITY PLAN 9 Wing Drive Cedar Knolls, NJ 07927 www.nac.net Page 1 Table of Contents Overview... 2 What is Disaster

More information

Disaster Ready. By: Katie Tucker, Sales Representative, Rolyn Companies, Inc

Disaster Ready. By: Katie Tucker, Sales Representative, Rolyn Companies, Inc By: Katie Tucker, Sales Representative, Rolyn Companies, Inc Are you and your facility disaster ready? As reported by the Red Cross, as many as 40 percent of small businesses do not reopen after a major

More information

Information Technology Services

Information Technology Services Information Technology Services 2011 Services Guide 77 Accord Park Drive, Suite A10 Norwell, MA 02061 (781) 871-3662 A proactive, preventative approach to IT management. System downtime, viruses, spyware,

More information

Why Should Companies Take a Closer Look at Business Continuity Planning?

Why Should Companies Take a Closer Look at Business Continuity Planning? whitepaper Why Should Companies Take a Closer Look at Business Continuity Planning? How Datalink s business continuity and disaster recovery solutions can help organizations lessen the impact of disasters

More information

You Can t Sue a Disaster. Assess your risk, plan for disruption, protect your firm

You Can t Sue a Disaster. Assess your risk, plan for disruption, protect your firm You Can t Sue a Disaster. Assess your risk, plan for disruption, protect your firm Speaker Bios Stacy Colvin Partner Hunton & Williams LLP Practicing law since 1993, Stacy advises on the development and

More information

Managed IT Services. Maintain, manage and report

Managed IT Services. Maintain, manage and report Managed IT Services Maintain, manage and report 1 2 Comunet was established in 1995 to provide professional Information Technology services to Australian businesses and organisations. Its vision now, as

More information

How to write a DISASTER RECOVERY PLAN. To print to A4, print at 75%.

How to write a DISASTER RECOVERY PLAN. To print to A4, print at 75%. How to write a DISASTER RECOVERY PLAN To print to A4, print at 75%. TABLE OF CONTENTS SUMMARY SUMMARY WHAT IS A DRP AND HOW CAN IT HELP MY COMPANY? CHAPTER PREPARING TO WRITE YOUR DISASTER RECOVERY PLAN

More information

Service Level Agreement and Management By: Harris Kern s Enterprise Computing Institute

Service Level Agreement and Management By: Harris Kern s Enterprise Computing Institute Service Level Agreement and Management By: Harris Kern s Enterprise Computing Institute Service Level Management Service Level Management deals with how user service requirements are understood and managed.

More information

MAJOR PLANNING CONSIDERATIONS CHECKLIST

MAJOR PLANNING CONSIDERATIONS CHECKLIST MAJOR PLANNING CONSIDERATIONS CHECKLIST The following checklist is provided as a guide to assure that relevant considerations are identified in the emergency management planning process. Use the blank

More information

Massachusetts Institute of Technology. Functional Area Recovery Management Team Plan Development Template

Massachusetts Institute of Technology. Functional Area Recovery Management Team Plan Development Template Massachusetts Institute of Technology Functional Area Recovery Management Team Plan Development Template Public Distribution Version For further information, contact: Jerry Isaacson MIT Information Security

More information

Clovis Municipal School District Information Technology (IT) Disaster Recovery Plan

Clovis Municipal School District Information Technology (IT) Disaster Recovery Plan Clovis Municipal School District Information Technology (IT) Disaster Recovery Plan Revision History REVISION DATE NAME DESCRIPTION Draft 1.0 Eric Wimbish IT Backup Disaster Table of Contents Information

More information

Enterprise Security and Risk Management Office Risk Management Services. Risk Assessment Questionnaire. March 22, 2011 Revision 1.

Enterprise Security and Risk Management Office Risk Management Services. Risk Assessment Questionnaire. March 22, 2011 Revision 1. March 22, 2011 Revision 1.5 Full_Assessment Questions_with_scoring key_03-22-2011 Page 2 of 23 Initial Release Date: March 31, 2004 Version: 1.0 Date of Last Review: March 22, 2011 Version: 1.5 Date Retired:

More information

IT Relocation Checklist

IT Relocation Checklist This IT Relocation Checklist will help you prepare & manage your entire IT Relocation safely, efficiently and without disruption to services. Your IT & Telecom Solution Provider IT Relocation - the importance

More information

5 DEADLY MISTAKES THAT BUSINESS OWNERS MAKE WITH THEIR COMPUTER NETWORKS AND HOW TO PROTECT YOUR BUSINESS

5 DEADLY MISTAKES THAT BUSINESS OWNERS MAKE WITH THEIR COMPUTER NETWORKS AND HOW TO PROTECT YOUR BUSINESS 5 DEADLY MISTAKES THAT BUSINESS OWNERS MAKE WITH THEIR COMPUTER NETWORKS AND HOW TO PROTECT YOUR BUSINESS 1 Introduction As small and mid-sized companies rely more heavily on their computer networks to

More information

Disaster Recovery 81 Success Secrets. Copyright by Michelle Stein

Disaster Recovery 81 Success Secrets. Copyright by Michelle Stein Disaster Recovery 81 Success Secrets Copyright by Michelle Stein Notice of rights All rights reserved. No part of this book may be reproduced or transmitted in any form by any means, electronic, mechanical,

More information

The Power Of Managed Services. Features

The Power Of Managed Services. Features b u s i n e s s C a r e m a n a g e d S e r v i c e s Lower costs, increased profitability, new market expansions and happier customers. These are just a few of the most important priorities for business

More information

The 10 Minute Business Continuity Assessment

The 10 Minute Business Continuity Assessment How would your business cope if an emergency evacuation was needed and you couldn t return for a week, or it suffered a serious flood? What would you do if a staff syndicate quit their jobs after winning

More information

5-02-15. Andres Llana, Jr. INSIDE. Upper Management s Role; Delegating Responsibilities; Minimum Plan Outline; Business Impact Analysis

5-02-15. Andres Llana, Jr. INSIDE. Upper Management s Role; Delegating Responsibilities; Minimum Plan Outline; Business Impact Analysis 5-02-15 INFORMATION MANAGEMENT: STRATEGY, SYSTEMS, AND TECHNOLOGIES CONTINGENCY PLANNING FOR SMALL- TO MEDIUM-SIZED BUSINESSES Andres Llana, Jr. INSIDE Upper Management s Role; Delegating Responsibilities;

More information

2008 Small Business Technology Trends Survey: A Peer Perspective on IT in Small Business

2008 Small Business Technology Trends Survey: A Peer Perspective on IT in Small Business Enabling Small Business Success 2008 Small Business Technology Trends Survey: A Peer Perspective on IT in Small Business 2008 All Covered Inc. www.allcovered.com Contents EXECUTIVE SUMMARY... 3 RECOMMENDATIONS...

More information

Business Continuity Plan

Business Continuity Plan Business Continuity Plan October 2007 Agenda Business continuity plan definition Evolution of the business continuity plan Business continuity plan life cycle FFIEC & Business continuity plan Questions

More information

Creating a Business Continuity Plan for your Health Center

Creating a Business Continuity Plan for your Health Center Creating a Business Continuity Plan for your Health Center 1 Page Left Intentionally Blank 2 About This Manual This tool is the result of collaboration between the Primary Care Development Corporation

More information

Business Continuity Planning (BCP) / Disaster Recovery (DR)

Business Continuity Planning (BCP) / Disaster Recovery (DR) Business Continuity Planning (BCP) / Disaster Recovery (DR) Introduction Interruptions to business functions can result from major natural disasters such as earthquakes, floods, and fires, or from man-made

More information

85-01-55 Overview of Business Continuity Planning Sally Meglathery Payoff

85-01-55 Overview of Business Continuity Planning Sally Meglathery Payoff 85-01-55 Overview of Business Continuity Planning Sally Meglathery Payoff Because a business continuity plan affects all functional units within the organization, each functional unit must participate

More information

Emergency Preparedness Guidelines

Emergency Preparedness Guidelines DM-PH&SD-P7-TG6 رقم النموذج : I. Introduction This Guideline on supports the national platform for disaster risk reduction. It specifies requirements to enable both the public and private sector to develop

More information

BUSINESS CONTINUITY ASSESSMENT CHECKLIST

BUSINESS CONTINUITY ASSESSMENT CHECKLIST BUSINESS CONTINUITY ASSESSMENT CHECKLIST This assessment checklist will help you put your business continuity plan together. The assessment has been split into sections for ease of reference. Document

More information

Business Continuity and Disaster Recovery Planning from an Information Technology Perspective

Business Continuity and Disaster Recovery Planning from an Information Technology Perspective Business Continuity and Disaster Recovery Planning from an Information Technology Perspective Presenter: David Bird, Director of Sales, Business Technology Consultant phone: 215-672-7100 email: dbird@quatro.com

More information

IT Infrastructure is Key to Growth. Infrastructure nventory.

IT Infrastructure is Key to Growth. Infrastructure nventory. Introduction. The overall objective of an Information Technology (IT) Assessment is to evaluate whether an enterprise s current IT strategy is tightly coupled to the enterprise plans and challenges. Current

More information

IT Disaster Recovery Plan Template

IT Disaster Recovery Plan Template HOPONE INTERNET CORP IT Disaster Recovery Plan Template Compliments of: Tim Sexton 1/1/2015 An information technology (IT) disaster recovery (DR) plan provides a structured approach for responding to unplanned

More information

UNION COLLEGE INCIDENT RESPONSE PLAN

UNION COLLEGE INCIDENT RESPONSE PLAN UNION COLLEGE INCIDENT RESPONSE PLAN The college is committed to supporting the safety and welfare of all its students, faculty, staff and visitors. It also consists of academic, research and other facilities,

More information

THE NEXT GENERATION OF DATA INSURANCE

THE NEXT GENERATION OF DATA INSURANCE THE NEXT GENERATION OF DATA INSURANCE High Indemnity and Broad Coverage Against Permanent Loss A Data Insurance Licensing Ltd. White Paper Version 2013.4.4 Data Insurance Licensing Ltd. THE NEXT GENERATION

More information

AL RAFEE ENTERPRISES Solutions & Expertise.

AL RAFEE ENTERPRISES Solutions & Expertise. AL RAFEE ENTERPRISES Solutions & Expertise. Virtualization Al Rafee has strategically made substantial investment in building up a large end to end portfolio of Virtualization across the entire IT infrastructure

More information

IT Disaster Recovery Plan Template. By Paul Kirvan, CISA, CISSP, FBCI, CBCP

<Client Name> IT Disaster Recovery Plan Template. By Paul Kirvan, CISA, CISSP, FBCI, CBCP IT Disaster Recovery Plan Template By Paul Kirvan, CISA, CISSP, FBCI, CBCP Revision History REVISION DATE NAME DESCRIPTION Original 1.0 2 Table of Contents Information Technology Statement

More information

MOVING INTO THE DATA CENTRE: BEST PRACTICES FOR SUCCESSFUL COLOCATION

MOVING INTO THE DATA CENTRE: BEST PRACTICES FOR SUCCESSFUL COLOCATION MOVING INTO THE DATA CENTRE: BEST PRACTICES FOR SUCCESSFUL COLOCATION CONTENTS Overview _ 2 FINDING THE RIGHT DATA CENTRE FOR YOUR BUSINESS _ 3 PREPARING FOR THE MOVE 6 MAKING THE MOVE _ 8 summary _ 9

More information

This document contains the text of Secretary of the State regulations concerning

This document contains the text of Secretary of the State regulations concerning 1 This document contains the text of Secretary of the State regulations concerning Emergency Contingency Model Plan for Elections (Sections 9-174a-1 to 9-174a-34) This document was created by the Office

More information

What You Should Know About Cloud- Based Data Backup

What You Should Know About Cloud- Based Data Backup What You Should Know About Cloud- Based Data Backup An Executive s Guide to Data Backup and Disaster Recovery Matt Zeman 3Fold IT, LLC PO Box #1350 Grafton, WI 53024 Telephone: (844) 3Fold IT Email: Matt@3FoldIT.com

More information

Audit, Finance and Legislative Committee Mayor Craig Lowe, Chair Mayor-Commissioner Pro Tem Thomas Hawkins, Member

Audit, Finance and Legislative Committee Mayor Craig Lowe, Chair Mayor-Commissioner Pro Tem Thomas Hawkins, Member City of Gainesville Inter-Office Communication April 3, 2012 TO: FROM: SUBJECT: Audit, Finance and Legislative Committee Mayor Craig Lowe, Chair Mayor-Commissioner Pro Tem Thomas Hawkins, Member Brent

More information

Managed Service Plans

Managed Service Plans Managed Service Plans www.linkedtech.com 989.837.3060 989.832.2802 fax Managed Information Technology Services System downtime, viruses, spy ware, losses of productivity Are the computer systems you rely

More information

The University of Iowa. Enterprise Information Technology Disaster Plan. Version 3.1

The University of Iowa. Enterprise Information Technology Disaster Plan. Version 3.1 Version 3.1 November 22, 2004 TABLE OF CONTENTS PART 1: DISASTER RECOVERY EXPECTATIONS... 3 OVERVIEW...3 EXPECTATIONS PRIOR TO AN INCIDENT OCCURRENCE...3 EXPECTATIONS PRIOR TO A DISASTER OCCURRENCE...4

More information

Birkenhead Sixth Form College IT Disaster Recovery Plan

Birkenhead Sixth Form College IT Disaster Recovery Plan Author: Role: Mal Blackburne College Learning Manager Page 1 of 14 Introduction...3 Objectives/Constraints...3 Assumptions...4 Incidents Requiring Action...4 Physical Safeguards...5 Types of Computer Service

More information

Backup Your Data and Keep it in Canada

Backup Your Data and Keep it in Canada Technology Magazine Issue 1 Achieve Your Business Goals With Technology Reducing Downtime With Managed Backup Your Data and Keep it in Canada BROUGHT TO YOU BY www.genscorp.com G C ENS ORP IT INFORMATION

More information

NASCIO STATE RECOGNITION AWARDS 2015

NASCIO STATE RECOGNITION AWARDS 2015 DEPARTMENT OF TECHNOLOGY AND INFORMATION STATE OF DELAWARE 801 SILVER LAKE BLVD. DOVER, DELAWARE 19904 The Honorable James L. Collins, Chief Information Officer NASCIO STATE RECOGNITION AWARDS 2015 DELAWARE

More information

DISASTER RECOVERY PLAN

DISASTER RECOVERY PLAN DISASTER RECOVERY PLAN Section 1. Goals of a Disaster Recovery Plan The major goals of a disaster recovery plan are: To minimize interruptions to normal operations. To limit the extent of disruption and

More information

ICT Damage Assessment and Recovery Plan after Cyclone Heta in Niue Islands

ICT Damage Assessment and Recovery Plan after Cyclone Heta in Niue Islands ICT Damage Assessment and Recovery Plan after Cyclone Heta in Niue Islands Background Tropical Cyclone Heta (5 January 2004) left behind severe physical damage in Niue, especially in the coastal areas

More information

Finally, An Easy Way To Never Have To Deal with Computer Problems Again!

Finally, An Easy Way To Never Have To Deal with Computer Problems Again! Finally, An Easy Way To Never Have To Deal with Computer Problems Again! Finally, An Easy Way To Keep Your Computers Running Faster, Cleaner, And Problem Free Without The Expense Of A Full-Time IT Staff

More information

Offsite Disaster Recovery Plan

Offsite Disaster Recovery Plan 1 Offsite Disaster Recovery Plan Offsite Disaster Recovery Plan Presented By: Natan Verkhovsky President Disty Portal Inc. 2 Offsite Disaster Recovery Plan Introduction This document is a comprehensive

More information

BNA FEDERAL CREDIT UNION DISASTER RECOVERY PLAN

BNA FEDERAL CREDIT UNION DISASTER RECOVERY PLAN BNA FEDERAL CREDIT UNION DISASTER RECOVERY PLAN INTRODUCTION The need for a contingency plan for business interruptions is vital to the operations of the BNA Federal Credit Union. Without such a plan,

More information

Guide to Computer Forensics and Investigations, Second Edition

Guide to Computer Forensics and Investigations, Second Edition Guide to Computer Forensics and Investigations, Second Edition Chapter 3 The Investigator s Office and Laboratory Objectives Understand computer forensics lab certification requirements Determine the physical

More information

DISASTER RECOVERY AND CONTINGENCY PLANNING CHECKLIST FOR ICT SYSTEMS

DISASTER RECOVERY AND CONTINGENCY PLANNING CHECKLIST FOR ICT SYSTEMS Appendix L DISASTER RECOVERY AND CONTINGENCY PLANNING CHECKLIST FOR ICT SYSTEMS I. GETTING READY A. Obtain written commitment from top management of support for contingency planning objectives. B. Assemble

More information

[Insert Company Logo]

[Insert Company Logo] [Insert Company Logo] Business Continuity and Disaster Recovery Planning (BCDRP) Manual 1 Table of Contents Critical Business Information 4 Business Continuity and Disaster Recover Planning (BCDRP) Personnel

More information

Creating a Business Continuity Plan

Creating a Business Continuity Plan Family Office Information Creating a Business Continuity Plan Hurricanes, fires, terrorist attacks, earthquakes and tsunamis aren t the only kinds of events that can cripple a family office. More common

More information

Preparing for a Computer System. In a Wholesale Fruit and Vegetable Company

Preparing for a Computer System. In a Wholesale Fruit and Vegetable Company Preparing for a Computer System In a Wholesale Fruit and Vegetable Company by Bruce E. Lederer Market Research and Development Division Agricultural Marketing Service U.S. Department of Agriculture A computer

More information

Colocation Hosting Primer Making the Business and IT Case for Colocation

Colocation Hosting Primer Making the Business and IT Case for Colocation Where every interation matters. Colocation Hosting Primer Making the Business and IT Case for Colocation White Paper February 2012 By: Peer 1 Hosting Product Team www.peer1.com Contents Overview 3 Why

More information

Disaster Preparedness for Persons with Mental Health Needs

Disaster Preparedness for Persons with Mental Health Needs Disaster Preparedness: The impact of hurricanes, tornadoes, acts of terrorism, and floods are all clear in the minds of everyone today. But, even though we all know what CAN happen, are we prepared? Can

More information

Created By: 2009 Windows Server Security Best Practices Committee. Revised By: 2014 Windows Server Security Best Practices Committee

Created By: 2009 Windows Server Security Best Practices Committee. Revised By: 2014 Windows Server Security Best Practices Committee Windows Server Security Best Practices Initial Document Created By: 2009 Windows Server Security Best Practices Committee Document Creation Date: August 21, 2009 Revision Revised By: 2014 Windows Server

More information

Managed Services. Business Intelligence Solutions

Managed Services. Business Intelligence Solutions Managed Services Business Intelligence Solutions Business Intelligence Solutions provides an array of strategic technology services for life science companies and healthcare providers. Our Managed Services

More information

Security for NG9-1-1 SYSTEMS

Security for NG9-1-1 SYSTEMS The Next Generation of Security for NG9-1-1 SYSTEMS The Challenge of Securing Public Safety Agencies A white paper from L.R. Kimball JANUARY 2010 866.375.6812 www.lrkimball.com/cybersecurity L.R. Kimball

More information

Disaster Recovery Remote off-site Storage for single server environment

Disaster Recovery Remote off-site Storage for single server environment . White Paper Disaster Recovery Remote off-site Storage for single server environment When it comes to protecting your data there is no second chance January 1, 200 Prepared by: Bill Schmidley CompassPoint

More information

Audit4 Installation Requirements

Audit4 Installation Requirements Audit4 version 8.1+ 2015 Copyright 2012 S4S Pty Ltd Audit4 Support Matrix 2015 The following table provides details on the operating system and database engine support for Audit4 as at March 2015. Operating

More information

Mastering Disaster A DATA CENTER CHECKLIST

Mastering Disaster A DATA CENTER CHECKLIST Mastering Disaster A DATA CENTER CHECKLIST Disaster Doesn t Sleep It s not always a hurricane or a power grid failure that causes businesses to lose their data. More often than not, an isolated event like

More information

Disaster Recovery Business Continuity Premium Edition

Disaster Recovery Business Continuity Premium Edition Brochure More information from http://www.researchandmarkets.com/reports/2787481/ Disaster Recovery Business Continuity Premium Edition Description: The Disaster Recovery Plan (DRP) Template PREMIUM Edition

More information

Determine dates with you telecom suppliers so that the new office is online before your move for both Phones and Data connections.

Determine dates with you telecom suppliers so that the new office is online before your move for both Phones and Data connections. IT Office Move - Tips and Check List: Office IT Move Plan Introduction: If you are moving to a New Office and/or Data Center (Cloud), or if this is also a Colocation exercise please note this is a basic

More information

DISASTER RESPONSE: MANAGING THE ENVIRONMENTAL RISKS. By Frank Westfall and Robert Winterburn

DISASTER RESPONSE: MANAGING THE ENVIRONMENTAL RISKS. By Frank Westfall and Robert Winterburn DISASTER RESPONSE: MANAGING THE ENVIRONMENTAL RISKS By Frank Westfall and Robert Winterburn DISASTER RESPONSE: MANAGING THE ENVIRONMENTAL RISKS Frank Westfall and Robert Winterburn April 2015 Whether it

More information

DISASTER RECOVERY PLANNING GUIDE

DISASTER RECOVERY PLANNING GUIDE DISASTER RECOVERY PLANNING GUIDE AN INTRODUCTION TO BUSINESS CONTINUITY PLANNING FOR JD EDWARDS SOFTWARE CUSTOMERS www.wts.com WTS Disaster Recovery Planning Guide Page 1 Introduction This guide will provide

More information

Business Continuity Planning Assessment

Business Continuity Planning Assessment Business Continuity Planning Assessment www.cheshirefire.gov.uk Every business is at risk of disruption from a variety of threats, as well as fire, these threats can include flood, loss of power or even

More information

RLI PROFESSIONAL SERVICES GROUP PROFESSIONAL LEARNING EVENT PSGLE 125. When Disaster Strikes Are You Prepared?

RLI PROFESSIONAL SERVICES GROUP PROFESSIONAL LEARNING EVENT PSGLE 125. When Disaster Strikes Are You Prepared? RLI PROFESSIONAL SERVICES GROUP PROFESSIONAL LEARNING EVENT PSGLE 125 When Disaster Strikes Are You Prepared? Copyright Materials This presentation is protected by US and International Copyright laws.

More information

How to Build a Comprehensive Business Continuity Plan

How to Build a Comprehensive Business Continuity Plan How to Build a Comprehensive Business Continuity Plan Business continuity planning is essential for any business. A business continuity plan carried out effectively will enable any business to continue

More information

Business Continuity Planning advice for Businesses with 50-250 employees

Business Continuity Planning advice for Businesses with 50-250 employees Business Continuity Planning advice for Businesses with 50-250 employees Where to begin? A business continuity plan should consist of a business and contingencies analysis. It needs to be developed by

More information

Disaster Recovery and Business Continuity Plan

Disaster Recovery and Business Continuity Plan Disaster Recovery and Business Continuity Plan Table of Contents 1. Introduction... 3 2. Objectives... 3 3. Risks... 3 4. Steps of Disaster Recovery Plan formulation... 3 5. Audit Procedure.... 5 Appendix

More information

Guardian365. Managed IT Support Services Suite

Guardian365. Managed IT Support Services Suite Guardian365 Managed IT Support Services Suite What will you get from us? Award Winning Team Deloitte Best Managed Company in 2015. Ranked in the Top 3 globally for Best Managed Service Desk by the Service

More information

Business Continuity White Paper

Business Continuity White Paper White Paper January 2011 Introduction In today s demanding business environment, few companies can afford having a key facility or branch location go off-line, or face service interruptions at headquarters.

More information

Client Hardware and Infrastructure Suggested Best Practices

Client Hardware and Infrastructure Suggested Best Practices Client Hardware and Infrastructure Suggested Best Practices While it is the responsibility of our Clients to support their hardware and infrastructure, the Pretty Good Practices below are provided for

More information

11 Common Disaster Planning Mistakes

11 Common Disaster Planning Mistakes 11 Common Disaster Planning Mistakes The world is full of risk. Floods, fires, hurricanes, thefts, IT system failures and blackouts are just a few of the incredibly damaging disasters that can and do strike

More information

CONTINUITY OF OPERATION PLAN (COOP) FOR NONPROFIT HUMAN SERVICES PROVIDERS

CONTINUITY OF OPERATION PLAN (COOP) FOR NONPROFIT HUMAN SERVICES PROVIDERS A L L I A N C E F O R H U M A N S E R V I C E S www.alliance4hs.org CONTINUITY OF OPERATION PLAN (COOP) FOR NONPROFIT HUMAN SERVICES PROVIDERS ALLIANCE FOR HUMAN SERVICES & MIAMI-DADE COUNTY OFFICE OF

More information

Disaster Recovery Planning

Disaster Recovery Planning Assess, Adjust, Improve An LXI Publication Page 1 of 11 Your company's ability to recover is a high priority. In a survey by Contingency Planning & Management Magazine of 1437 contingency planners, 76%

More information

APPENDIX A WORK PROCESS SCHEDULE AND RELATED INSTRUCTION OUTLINE. Computer Support Specialist (Existing Title: Help Desk Technician) 15-1151.

APPENDIX A WORK PROCESS SCHEDULE AND RELATED INSTRUCTION OUTLINE. Computer Support Specialist (Existing Title: Help Desk Technician) 15-1151. APPENDIX A WORK PROCESS SCHEDULE AND RELATED INSTRUCTION OUTLINE TITLE O*NET-SOC CODE RAPIDS CODE Computer Support Specialist (Existing Title: Help Desk Technician) 15-1151.00 111HY Network and Computer

More information

TS-301 Case Project Shaun DeRosa

TS-301 Case Project Shaun DeRosa TS-301 Case Project Shaun DeRosa Case Project 1-1: Defining and Designing a etwork Inventory: 6-24 port 10/100 es 3 - Firewalls to protect Accounting and Payroll/Order Proc., Research and Development and

More information

BUSINESS CONTINUITY PLANNING THE 10-MINUTE ASSESSMENT

BUSINESS CONTINUITY PLANNING THE 10-MINUTE ASSESSMENT BUSINESS CONTINUITY PLANNING THE 10-MINUTE ASSESSMENT BUSINESS CONTINUITY PLANNING - THE 10 MINUTE ASSESSMENT This is a quick assessment for you to see how far you have got with business continuity planning.

More information

Disaster Recovery Plan

Disaster Recovery Plan Disaster Recovery Plan This guide sets forth items to consider in the review of the firm s disaster recovery plan. You should form a committee to assess the plan and should assign activities under the

More information

Disaster Recovery Plan Checklist

Disaster Recovery Plan Checklist Disaster Recovery Plan Checklist Your guide for setting up or updating a Disaster Recovery Plan for your business. ArcSource Disaster Recovery Plan Checklist 1. Compile Your Internal Contacts Information

More information

Post Incident Review

Post Incident Review UW-SUPERIOR TECHNOLOGY SERVICES Post Incident Review November 2014 Network Outage Gigi Koenig, Tom Janicki, Joe Kmiech and Jim Rink 12/1/2014 The purpose of this report is to provide a functional description

More information

Putting all of your pieces in place. Continuity Planning for Nonprofit Organizations

Putting all of your pieces in place. Continuity Planning for Nonprofit Organizations Putting all of your pieces in place Continuity Planning for Nonprofit Organizations ...when natural or man-made disasters strike, nonprofit agencies must be positioned to continue providing services when

More information

NCS 330. Information Assurance Policies, Ethics and Disaster Recovery. NYC University Polices and Standards 4/15/15.

NCS 330. Information Assurance Policies, Ethics and Disaster Recovery. NYC University Polices and Standards 4/15/15. NCS 330 Information Assurance Policies, Ethics and Disaster Recovery NYC University Polices and Standards 4/15/15 Jess Yanarella Table of Contents: Introduction: Part One: Risk Analysis Threats Vulnerabilities

More information

16 Common Backup Problems & Mistakes

16 Common Backup Problems & Mistakes 16 Common Backup Problems & Mistakes 1. Tape errors, Tape Drive failures. Probably the number one backup problem is simply caused by the unreliability of tape. Tape drives have a higher failure rate than

More information

Child Care Emergency Preparedness Training. Participant Manual

Child Care Emergency Preparedness Training. Participant Manual Child Care Emergency Preparedness Training Participant Manual Contents Introduction.... 5 Description.... 6 Goal.... 6 Objectives.... 6 Audience... 7 Prerequisite.... 7 Accompanying Materials...........................................................

More information

Full-Speed Ahead: The Demand for Security Certification by James R. Wade

Full-Speed Ahead: The Demand for Security Certification by James R. Wade Full-Speed Ahead: The Demand for Security Certification by James R. Wade It s no secret that technology is creating a more connected world every day. But as new technologies are released and adopted, the

More information

Ohio Supercomputer Center

Ohio Supercomputer Center Ohio Supercomputer Center IT Business Continuity Planning No: Effective: OSC-13 06/02/2009 Issued By: Kevin Wohlever Director of Supercomputer Operations Published By: Ohio Supercomputer Center Original

More information

A guide from Chiltern Business Computing Ltd

A guide from Chiltern Business Computing Ltd Backing IT Up A guide from Chiltern Business Computing Ltd Every business depends on its computer systems to some degree or other. For many, systems are vital to business survival and success. This brief

More information

Constructing a successful business continuity plan

Constructing a successful business continuity plan Constructing a successful business continuity plan By Alan Berman Alan Berman Being prepared is the cornerstone of having a business continuity plan regardless of the size of a company. Ultimately, getting

More information

Contact us for a free consultation today! 630-936-4045 officemove@aie195.com

Contact us for a free consultation today! 630-936-4045 officemove@aie195.com IT Relocation Schedule Moving offices? Often, relocating your IT infrastructure can be one of the most daunting aspects of the move, and it s also the most critical to business continuity. Servers, PCs,

More information

Disaster Recovery Plan (DRP) / Business Continuity Plan (BCP)

Disaster Recovery Plan (DRP) / Business Continuity Plan (BCP) Preface Computer systems are the core tool of today s business and are vital to every business from the smallest to giant organizations. Money transactions, customer service are just simple examples. Despite

More information