ALCATEL-LUCENT OMNIPCX OFFICE RICH COMMUNICATION EDITION SMALL AND MEDIUM BUSINESSES
|
|
- Gregory Henderson
- 8 years ago
- Views:
Transcription
1 ALCATEL-LUCENT OMNIPCX OFFICE RICH COMMUNICATION EDITION SMALL AND MEDIUM BUSINESSES To compete and succeed in today s marketplace, small- and medium-sized businesses (SMBs) need enterprise-class products. With increased security, mobility, and an enriched user experience all at a lower cost the Alcatel-Lucent OpenTouch Suite for SMB helps businesses grow. The cornerstone of Alcatel-Lucent s SMB offering is the OmniPCX Office Rich Communication Edition (RCE). It offers an all-in-one, end-to-end converged solution for voice and data, with zero touch deployment. It s easy to order, install, use and maintain. The OmniPCX Office RCE is the perfect response to the social, mobile and visual forces driving the SMB market. And it s backed by a broad portfolio of compatible Alcatel-Lucent products for SMBs. OpenTouch Suite for SMB includes the following features: Teamwork and collaboration to help teams work together Enhanced off-site mobility to keep users connected to their business anytime, anywhere Wireline/wireless phones and efficient desktops to increase productivity Customer welcome to provide a professional greeting and increase customer satisfaction Network infrastructure that reduces costs by using a single infrastructure for voice and data services OmniPCX Office RCE Compact Edition OmniPCX Office RCE Small OmniPCX Office RCE Medium OmniPCX Office RCE Large FEATURES All-in-one solution Conversation services on application-enabled desk phones, PCs and smartphones User-centric communications experience across devices and locations Business communications services, including attendant, routing and messaging services Embedded voice-centric customer service IP telephony infrastructure flexibility and software scalability Simplified and unified management Plug and play and zero touch deployment SIP at the core BENEFITS Modularity, flexibility and scalability to meet the needs of SMBs from 4 to 200 people in size Offer next-generation enterprise communication experience Provides full-featured access to enterprise communications services across devices while on site or off Increased communication efficiency for mployees with new opportunities to reach contacts Increase customer satisfaction by improving call resolution Reduces communication costs and enables the choice of network configurations and IP, IP/TDM or TDM endpoints, minimizing additional investment and enabling a smooth migration Reduces total costs of ownership for business communication and conversation services Easy installation in full voice environment and/or converged voice/data environment at reduced cost Optimized installation ready for next generation of communications
2 TECHNICAL SPECIFICATIONS COMMUNICATION SERVICES Conversation services Wideband VoIP, HD video Scheduled audio, video and web conferencing Enterprise presence, including conversation status Desktop phone and mobile phone control from PC Universal directory access Single-identity: routing profiles User-defined routing rules Route to one or several devices Visual mailbox access Business communications services Unified Directory access, call by name Unified call log Unified Instant messaging Multiline telephony Call options, speed dial Audio conferencing Personal and enterprise call routing and forwarding Call-back features Multiline Call queuing Automatic route selection (ARS) 3000 entries Least cost routing Multicarrier access ARS overflow on busy carrier Time range and calendar based Direct inward station access (DISA), substitution Call recording Call pickup Paging Call back Intrusion Call deflection Divert Joining Barring Paging Emergency call Manager assistant Call filtering Hot line Multiple manager/secretary Team and group Workgroup Key system Groupware supervision Audio notifications Group (broadcast, parallel, cyclical, sequential) Desktop Communications Alcatel-Lucent OmniTouch 8082 My IC Phone 7 inch capacitive and haptic touch screens Media player, screensaver and pictures Microsoft Outlook sync Audio conversation services Unified directory Session history Visual messaging Favorites Manager conversations Video calls SIP and web services Third-party web-based applications support 10/100/1000 Ethernet Bluetooth handset G722, G722.2 wideband audio AF PoE (class 3) Maximum capacity: 20 Premium DeskPhones IP Touch 8 Series Extended Edition IP phones, IP Touch 9 Series digital phones Business communication services Embedded alpha-numeric keyboard Back light Display of participant name and contextual feature keys Hands-free, loudspeaker announcement Headset capability, such as Bluetooth Alcatel-Lucent NOE protocol Add-on supervision & smart display modules Pimphony Maximum capacity: 200 Conversation services on PC desktop Click-to-call Visual mail box, call log Supervision ( single/multi site) Assistant mode (operator) PIM/directory Microsoft Outlook Act! GoldMine Microsoft Access IBM Lotus Notes LDAP Microsoft Windows VOIP softphone Routing rule configuration (unique number) My IC Social Networks Maximum connections: 25 TAPI 2.0/200TAPI 2.1 Try and Buy Outlook plug-in Call dialog window Directory federation Presence federation Supervision aggregation Pounce service Facebook, Yahoo, Skype Toolbar and context menu: SMS, Call, conference, transfer, IM, , Presence, Forwarding Rules Alcatel-Lucent OmniTouch 8600 My IC Web For Office Maximum capacity: 200 Web-based client Dial by name Conversation services Conference & Call recording Instant messaging Visual voice mail Call log Routing rule configuration (unique number) Mobility services One number service: up to three devices per user OpenTouch Conversation (OTCV) (ios and Android, DECT & WLAN) Unified access (from any devices) Nomadic to any phone Multiple/single call presentation Get call feature On-site mobility OmniTouch 8118/8128 WLAN and 500/500EX/8232/8242 DECT Handsets Business communication services Hands-free Headset capability Integration with notification- and locationbased services through Alcatel-Lucent Application Partner Program (AAPP) 2
3 On-site and off-site mobility OpenTouch Conversation (OTCV) Maximum capacity: 50 Software client with intuitive graphical interface for following platforms: Apple iphone Google Android Single identity, business caller name presentation, communication history, on-call access to business services Easy deployment: Apple AppStore Google Play Services conversation services conference unified instant messaging unified call log unified visual voice mail unified directory access Sip softphone (SIP companion IOS only) fall back on cellular one number, routing profile, mobility management Hospitality Integrated application (up to 120 rooms) Alcatel-Lucent OmniPCX Office Hospitality link (OHL) (Up to 200 rooms) Room management Wake up Phone booth Metering Metering counters Traffic counters Accounting link Printout facilities OHL driver Over IP accounting Local call metering (XML/HTTP) Account code Duration-based forced disconnect Conference 6-party conference bridge 3-party conference SIP conference module 4135 (5 parties Conference on SIP devices (3 parties) Attendant Services Call queuing Call overflow Alarm indication Attendant group features Busy lamp field Trunk and charging features User management features Add-on module Headset capability Attendant position (e.g., PC, Phone) Automatic attendant Visitor registration Normal/restricted mode control Directory services UDA services Dial by name Directory aggregation via My IC Social Networks plug-in Abbreviated numbers: 2200 Connection to external LDAP server Individual repertories Up to 5000 names Contact synchronization CRM integration Messaging services Voice mail Mailbox: 200 Max storage: 200 Hours IM Unified IM among user s devices & Applications Instant notification, Conversation, read status System storage: Up to 5000, Up to 30 days Up to 100 characters per IM Social network IM via My IC Social Networks application Text messaging (does not cohabit with IM) Free / preprogrammed Texte message (32 chararters) Unified messaging Voice mail in Call log in CUSTOMER SERVICES Architecture All-in-one, fully integrated solution Phone (Analog, Premium DeskPhones, IP Touch 8 and 9 series, SIP, mobile, DECT, WLAN) Mixed configuration: ACD, MLAA, SCR and communication services ACD/MLAA/SCR ports: up to 16 Smart Call Routing (SCR) Maximum entries: Routing criteria (customer code, CLI, DDI) Routing destinations ACD, MLAA, any destination 2 per entry, planning based Planning: 10 OmniTouch Call center Office (ACD) ACD services ACD group: up to 8 Group selection: longest idle time, rotating priority, fixed priority Priority levels between groups: 8 Group overflow Queue: 1 per group Voice guidance: 7 per group Customer code Agents features Maximum 32 Agent application PC agent application (optional) Local application on IP Touch 8 and 9 series Agent status (logged out, wrap-up time, pause, log in) Free seating Call classification Personal statistics Screen pop ups/crm Embedded database API to external CRMs Waiting time in queue for call Visual queue control Outbound call: free dialing, copy and paste, dial by name, LDAP Supervision PC application Up to 8 simultaneous connected supervisors Real time ACD activity monitoring (agent and group) Three presentation modes (modular, grid, tool bar) Statistic PC application System retains data for 14 months Automatic printing of predefined reports CSV export Welcome greeting Personal assistant Transfer options: 5 3
4 Automated attendant 2 levels (customizable) General mail box Welcome service Information service: 50 information boxes Company greeting remote customization - opening and closing hours Attendant group Maximum attendant group: 8 Maximum attendants per group: 8 Night greeting Restricted mode Time range (daily, weekly, bank holidays) Attendant console PC-based application Multiple automated attendant (MLAA) Maximum languages per tree: 4 5 different trees 3 level per tree Voice prompts per language: 100 Time range: 10 Greeting messages Maximum greeting : 20 Total duration: 320 s Individual, group, company Music on hold 16 seconds Default Customized up to 10 minutes External source Multiple company welcome Maximum entities (groups of users): 4 10 minutes music on hold per entity External Applications Video Doorphone, SIP, My IC Phone peer-to-peer video Fax services G3, super G3 fall-back Automatic fax detection ITU-T T.38 UDP fax call (trunk) Fax over ITU-T G.711 Fax ECM option OPERATIONS Management OMC (PC-based application) Access level ( administrator, admin, operator) Connectivity IP (HTTPS) ISDN (1 or 2 B) Call back Platform Window, Windows server Unique management access point Customer database backup and migration Web-based portal Diagnostic Simple actions Local administration (from the phone device) Serviceability NTP server/client Alarming Urgent/non urgent Alarming in History event Zero touch DHCP Plug-and-play OmniSwitch auto provisioning SIP profile import INFRASTRUCTURE Capacity 200 users (IP and-or TDM) BHCA 1500 Architecture All-in-one call server Switching: TDM and IP + hybrid Software Linux: Linux Kernel Hardware CPU board PowerCPU EE (PowerPC e300) Covers Chassis (compact, S, M, L) All requirements and options Memory Storage Daughter Board (MSDB) : 8GB ( EMMC) Hardware watchdog 16 VoIP DSP channel (option of up to 48) Daughter board AFU: CD-player, door phone, loudspeaker HSL1 or HSL2 : for multiple cabinet interconnection (S,M,L chassis) MiniMIX 2/0/2 (compact chassis only) Chassis Compact (C) Edition AC/DC power supply: external Backup battery: external (optional) Installation: office environment, wall-mounted 1 free modular slot No fan Height: 70 mm (2.75 in.) Width: 345 mm (13.58 in.) Depth: 340 mm (13.38 in.) Weight (unpacked): 5.1 kg (11.24 lb.) Power maximum/typical: 40 W / 25W Noise level: 0 Chassis: racks S, L, M Standard in S, M, L Editions Fan Rack (19-inch rack) AC/DC power supply: Integrated Backup battery: Internal / external (Option) Installation: stack, rack, wall-mounted Combination: up to 3 chassis, maximum of 27 free slots Small (S) 1U 2 free modular slots Height: 66 mm (2.60 in.) Width: 442 mm (17.40 in.) Depth: 400 mm (15.75 in.) Weight (unpacked): 6 kg (13.22 lb.) Power maximum/typical: 70W/28W Noise level: maximum 40dBA Medium (M) 2U 5 free modular slots Height: 111 mm (4.37 in.) Width: 442 mm (17.40 in.) Depth: 400 mm (15.75 in.) Weight (unpacked): 11 kg (24.25 lb.) Power maximum/typical: 88W/40W Noise level: Max 41dBA Large (L) 3U 8 free modular slots Height: 154 mm (6.06 in.) Width: 442 mm (17.40 in.) Depth: 400 mm (15.75 in.) Weight (unpacked): 13 kg (28.7 lb.) Power maximum/typical: 108W/57W noise level: Max 45dBA 4
5 Interface boards Terminals Digital Interfaces UAI 4, 8, 16 Analog Interfaces SLI 4, 8, 16 Network BRA boards (T0) 2, 4, 8 PRA boards (T1, T2) 1 Analog trunk(1) 2,4 Mixed boards T0/UA/SL 2/4/4, 4/4/8, 4/8/4 Analog mixed boards APA/UA/SL 4/4/4-1, 4/4/8-1, 4/8/4-1 Mini-MIX2/0/2 LAN Ethernet LANswitch LanX 16 10/100/1000 BT auto-sense unmanaged Application partner interfaces (AAPP) SIP CSTA, TAPI 2.0, TAPI 2.1 Alcatel-Lucent Hospitality Link Local call metering application (LCMA) Alcatel-Lucent OmniVista 8770 Accounting and VoIP Ticket Collector, call detail records QSIG Urgent alarm (SIP/ISDN trunk) SIP: Session Initiation Protocol SIP public trunk SIP private trunk SIP peering SIP end points (local users) Alcatel-Lucent SIP devices Third-party devices (AAPP) SIP capabilities RTP direct Multiple RTP flow SIP notification (IM) Video (RTP direct) Public configurable SIP number format Static NAT (SIP ALG/ SBC less topology) Header to routing based Support for multiple SIP registrars (Per DDI, per range) Backup proxy (immediate swap) IETF standards SIP RFC Trunk standards compliance RFC 3261 RFC 3261 RFC 3262 RFC 3264 RFC 2327 RFC 2833 RFC 2822 RFC 3515 RFC 360 RFC 3966 RFC 3398 RFC 3323 RFC 3324 RFC 3325 RFC 3892 RFC 1321 RFC 2617 T38 ITU-T RFC 3263 RFC 4244 RFC 3326 RFC 3840 RFC 4028 RFC 3581 RFC 4916 TS Phone standards compliancerfc 3261 RFC 2327 RFC 3515 RFC 4733 RFC 3891 RFC 3420 RFC 3265 RFC 3550 RFC 3551 RFC 3264 RFC 3842 RFC 3966 RFC 3892 RFC 1321 RFC 2616 RFC 2617 RFC 5373 RFC 3398 RFC 3323 RFC 3325 RFC 4028 RTP RFC: 1889, 1890, 2198, 3550, 3551, 3711, 3362 SIP best practices: RFC 4504 VoIP G722, G722.2 audio wideband G.711 A-law and μ-law, G.723.1A, G.729. AB audio G711, G722, G723.1, G729, G Call admission control Automatic compression algorithm allocation Dynamic jitter buffer, echo cancellation, packet loss concealment (PLC), VAD: silence suppression and comfort noise generation DTMF Q23, robust DTMF relay, RFC 2833 In band DTMF (Q1 2015) Generic signal qualification and modem transport Anti-saturation mechanism; backward and forward automatic gain control Embedded signal quality diagnostic tool Quality of service: TOS or DiffServ tagging, p/q Video Codec path through (RTP direct) LifeSize Video Center (AAPP) Door phone(s) integration Peer-to-peer (SIP device/trunks) Networking Private networking protocols SIP networking H323 networking ISVPN ( T0/T2) QSIG-BC (DLT0 DLT2) ARS (automatic route selection) Maximum of 3000 entries Multi-carrier access Multisite Up to 5 sites PC-based supervisor application Directory synchronization (OMC) Security Authentication User authentication: login/password (4 or 6 digits) Management authentication: login/ password (8 characters) HTTPS: server certificate self-signed System certificate export System certificate import from Public authority Traffic filtering Cal server ARP spoofing protection Client/device (IP Touch / MyIC 8082) ARP spoofing protection PC port filtering SIP perimeter defense SIP method authentication (RFC 2617) for SIP phones and public SIP trunking Quarantine/blacklisting due to abnormal traffic (too many messages in a short time) Automatic blacklist for hostile IP addresses Thresholds for identifying hostile IP addresses Connection tracking Encryption SSLv3 for secure HTTP session HTTPS: 2048 bits RSA keys User authorization to communication services User account lock notification (alarm, ) Management account lock notification (alarm, ) 4 or 6 digit password (user) PIN codes for calls (barring and substitution) Barring categories PIN for remote substitution (DISA) Remote access locked after repeated authentication errors Normal/restricted modes, based on time ranges User rights to service Miscellaneous Network time protocol (NTP) server and client for network-wide time synchronization Remote access by modem: List of authorized CLI Call back to configured number HTTPS for management and end-user applications 5
6 Alarm server Live and notification call services with location information Periodic live call for proactive security Alarm calls with specific alarm button, man down, shock, no movement detection Key events calls for end user signaling task progress Status call for updating handset status to central server Alarm server T2 connectivity SIP connectivity Isolated worker protection device (PTI) DECT DECT radio Radio DECT/GAP/AGAP Radio frequency range 1.88 GHz to 1.90 GHz (Europe) 1.91 GHz to 1.93 GHz (South America) 1.92 GHz to 1.93 GHz (United States) with power adaptation 4070 DECT Base Station Six simultaneous communications 2 UA interfaces Maximum devices registered: 120 Inline powered 8340 IP DECT Access Point 11 simultaneous communications per AP 16 AP Maximum devices registered: 50 POE or POE injector Outdoor versions Integrated DAP manager for automated configuration and handset roaming Over-the-air synchronization Mixed DECT and IP DECT configuration WLAN OmniAccess WLAN access points and WLAN controllers IEEE a/b/g/n IEEE i Radio frequency (RF) range 2.4 GHz to GHz ( b and g ) ~ GHz (low band) ~ GHz (mid band) ~ GHz (Europe) ~ GHz (high band) Automated radio coverage Dynamic RF management for AP channel power and channel optimal setting Self-healing around failed access points Wireless security WEP, WPA, WPA-PSK, WPA2 and WPA2-PSK Integrated stateful firewall Rogue access point detection and containment Wireless IDS/IPS Quality of service Standardized Over-the-air QoS: e WMM (EDCA) e Power Save (U-APSD) e Traffic Specification (TSPEC) SRP mode Connection admission control with graceful load balancing 802.1p DiffServ marking Call persistency Proxy mobile IP for Layer 3 handover Fast handover WPA2 opportunistic key caching Voice-aware scanning Voice-aware 802.1x re-authentication International directives EC Directives 94/9/EC: ATEX 1999/5/EC: R&TTE 1999/519/EC: SAR 2011/65/EU : ROHS 2012/19/EU : WEEE 2004/108/EC: EMC 2009/125/EC : Ecodesign 2006/95/EC: LVD Safety IEC UL SAR Cenelec EN50360 Cenelec EN50385 FCC OET 65 and IEEE 1528 EMC IEC-CISPR22 Class B Cenelec EN55022 Class B FCC Part 15B IEC-CISPR24 Cenelec EN55024 IEC-EN ETSI-EN : DECT ETSI-EN : Bluetooth and WLAN Radio ETSI EN : 2.4 GHz ETSI EN : 5 GHz ETSI EN : DECT FCC Part 15 Subpart C and D and E EX environment Cenelec EN Cenelec EN Miscellaneous environments Cenelec EN : railway applications IEC 60945: maritime Environmental conditions ETSI ETS Part 1-1: storage ETSI ETS Part 1-2: transportation ETSI ETS Part 1-3: in use Telecom ETSI EG ETSI ES ETSI TBR 021, 010, 022, 003, 033, 004, 034, 008, 038 ITU-T H.323 FCC part 68 Canada CS03 Over voltage and over currents ITU-T K.21, K.22 enterprise.alcatel-lucent.com Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent Enterprise logo are trademarks of Alcatel-Lucent. All other trademarks are the property of their respective owners. The information presented is subject to change without notice. Alcatel-Lucent Enterprise assumes no responsibility for inaccuracies contained herein. Copyright 2014 Alcatel-Lucent Enterprise. All rights reserved EN (December)
ALCATEL-LUCENT OMNIPCX OFFICE RICH COMMUNICATION EDITION SMALL AND MEDIUM BUSINESSES
ALCATEL-LUCENT OMNIPCX OFFICE RICH COMMUNICATION EDITION SMALL AND MEDIUM BUSINESSES To compete and succeed in today s marketplace, small- and medium-sized businesses (SMBs) need enterprise-class products.
More informationOPENTOUCH SUITE FOR THE SMB
OPENTOUCH SUITE FOR THE SMB Simplify your communications and maximize your business POWERFUL COMMUNICATION SERVER OmniPCX Office Rich Communication Edition (RCE) Flexible communication server for small
More informationOPENTOUCH SUITE FOR THE SMB
OPENTOUCH SUITE FOR THE SMB Keeping ahead of all your communication and data needs POWERFUL COMMUNICATION SERVER OmniPCX Office Rich Communication Edition (RCE) Flexible communication server for small
More informationOPENTOUCH SUITE FOR THE SMB
OPENTOUCH SUITE FOR THE SMB Address all your communication and data needs POWERFUL COMMUNICATION SERVER OmniPCX Office Rich Communication Edition (RCE) Flexible communication server for small and mediumsized
More informationOPENTOUCH SUITE FOR SMB. Simplify your communications and maximize your business
OPENTOUCH SUITE FOR SMB Simplify your communications and maximize your business POWERFUL COMMUNICATION SERVER OmniPCX Office Rich Communication Edition (RCE ) Flexible communication server for small and
More informationALCATEL-LUCENT OPENTOUCH SUITE FOR SMALL AND MEDIUM BUSINESSES Simplified communications for businesses on the move
ALCATEL-LUCENT OPENTOUCH SUITE FOR SMALL AND MEDIUM BUSINESSES Simplified communications for businesses on the move To succeed as a small or medium business (SMB), you need to keep customer satisfaction
More informationalcatel-lucent for small and Simplified communications for businesses on the move
alcatel-lucent OPENTOUCH SUITE for small and medium businesses Simplified communications for businesses on the move To succeed as a small or medium business (SMB), you need to keep customer satisfaction
More informationALCATEL-LUCENT OPENTOUCH SUITE FOR SMALL AND MEDIUM BUSINESSES Simplify your communications and maximise your business
ALCATEL-LUCENT OPENTOUCH SUITE FOR SMALL AND MEDIUM BUSINESSES Simplify your communications and maximise your business To succeed as a small or medium business (SMB), you need to keep customer satisfaction
More informationMinden, ami újdonság az Alcatel-Lucent OmniPCX Office-ban Pálinkás Péter
Minden, ami újdonság az Alcatel-Lucent OmniPCX Office-ban Pálinkás Péter OUR SMB OFFERINGS More than: 1,500 ww partners 750,000 SMBs 18 million users SMB OFFERING New products & applications Updated products
More informationAlcatel-Lucent Office Communication Solutions for Small and Medium Businesses. Simplified communications for businesses on the move
Alcatel-Lucent Office Communication Solutions for Small and Medium Businesses Simplified communications for businesses on the move To succeed as a small or medium business (SMB), you need to keep customer
More informationAlcatel-Lucent Office Communication Solutions for Small and Medium Businesses. Simplified communications for businesses on the move
Alcatel-Lucent Office Communication Solutions for Small and Medium Businesses Simplified communications for businesses on the move To succeed as a small or medium business (SMB), you need to keep customer
More informationSimplify Delivery of a Next-Generation. Alcatel-Lucent OpenTouch Suite for Mid-Sized and Large Enterprises: Blueprint
Simplify Delivery of a Next-Generation Communication Experience Alcatel-Lucent OpenTouch Suite for Mid-Sized and Large Enterprises: Blueprint Application Note Table of contents Abstract / 1 Overview of
More informationFROM TELEPHONY TO IP COMMUNICATIONS: A NATURAL EVOLUTION REDUCE COSTS AND IMPROVE MOBILITY WITH IP COMMUNICATIONS APPLICATION NOTE
FROM TELEPHONY TO COMMUNICATIONS: A NATURAL EVOLUTION REDUCE COSTS AND IMPROVE MOBILITY WITH COMMUNICATIONS APPLICATION NOTE CONTENTS INTRODUCTION / 3 INCREASE PRODUCTIVITY WITH A CONNECTED WORKSTATION
More informationALCATEL-LUCENT OPENTOUCH BUSINESS EDITION
ALCATEL-LUCENT OPENTOUCH BUSINESS EDITION The Business Edition, Release 2.0, delivers a range of communication services on a single platform, from world-class business telephony to the most advanced multimedia
More informationALCATEL-LUCENT OPENTOUCH BUSINESS EDITION
ALCATEL-LUCENT OPENTOUCH BUSINESS EDITION The Business Edition, Release 2.1, delivers a range of communication services on a single platform, from world-class business telephony to the most advanced multimedia
More informationAlcatel-Lucent Office Communication Solutions for SMBs Solution Handbook Fall 2010
Alcatel-Lucent Office Communication Solutions for SMBs Solution Handbook Fall 2010 Alcatel-Lucent Office Communication Solutions for SMBs Solution Handbook November, 2010 1 - Introduction Overview 1-2
More informationOpenTouch Conversation for iphone Release 2.0.x
OpenTouch Conversation for iphone Release 2.0.x User guide OpenTouch Business Edition OpenTouch MultiMedia Services 8AL90884USAB ed01 1412 1. README FIRST 3 2. START OPENTOUCH CONVERSATION 3 2.1. START
More informationALCATEL-LUCENT 8 series. So much more than a phone!
ALCATELLUCENT 8 series IP touch phones So much more than a phone! I am not a phone I am your security agent. I am your contact center agent. I am your meeting room assistant. I am your factory administration
More informationAlcatel-Lucent OmniPCX Office R8.1 Maintenance Software
Alcatel-Lucent OmniPCX Office R8.1 Maintenance Software Software version: System 810/051.001 OMC 810/26.1a This document lists the correction delta between the maintenance software and the Technical Released
More informationAlcatel-Lucent Office Communication Solutions. for SMBs. Transform the way you work
Alcatel-Lucent Office Communication Solutions for SMBs Transform the way you work When you run a business, customer satisfaction, employee productivity and cost control mean a lot to your bottom line.
More informationOpenTouch Conversation for Android Smartphone Release 2.1
OpenTouch Conversation for Android Smartphone Release 2.1 OmniPCX Office Rich Communication Edition OpenTouch Business Edition OpenTouch Multimedia Services User guide 8AL90640USAB ed01 1514 1 README FIRST
More informationCommunications. Simplified ipecs UCP. www.ericsson.com/us/connecting-business
Communications Simplified ipecs UCP Innovative IP Platform for Unified Communications Simple Unified Communications Built-in Users can access voice, video, instant messaging, conference calling and visual
More informationALCATEL-LUCENT OPENTOUCH MULTIMEDIA SERVICES RELEASE 1.1 AND
ALCATEL-LUCENT OPENTOUCH MULTIMEDIA SERVICES RELEASE 1.1 AND ALCATEL-LUCENT OMNIPCX ENTERPRISE COMMUNICATION SERVER RELEASE 10.1 CONVERGED MULTIMEDIA COMMUNICATION FOR LARGE ENTERPRISES Accustomed to the
More informationAgenda What can we do now? And 5 years from now we will still be current!
Pittsburgh Steelers Alcatel-Lucent OmniPCX Enterprise IP Telephone System Alcatel-Lucent OmniSwitch Network Infrastructure Alcatel-Lucent Collaboration and Fax Server AVST Unified Messaging Wireless Network
More informationIntroducing Cisco Voice and Unified Communications Administration Volume 1
Introducing Cisco Voice and Unified Communications Administration Volume 1 Course Introduction Overview Learner Skills and Knowledge Course Goal and Course Flow Additional Cisco Glossary of Terms Your
More informationWith HD quality Full transparent networking features And on-demand capacity enhancements
Always more than you expect Panasonic NS1000 SIP BUSINESS COMMUNICATIONS SERVER With HD quality Full transparent networking features And on-demand capacity enhancements The NS1000 at a glance SIP and IP
More informationIP PBX SH-500N WWW.HIPERPBX.COM
IP PBX SH-500N COMPANIES THAT WANT TO EXPAND AND IMPROVE THEIR TELEPHONE SYSTEM IP PBX SH-500N The IP PBX SH-500N is designed for companies that want to expand and improve their telephone system, and/or
More informationOpenScape Enterprise Express is
OpenScape Enterprise Express An all-in-one solution OpenScape Enterprise Express combines enterprise Voice, Unified Communication and Collaboration and Mobility into one streamlined package for mid-size
More informationThe All-In-One Solution for Your Business Needs. Avaya IP Office Family Overview. Converged Voice and Data Networks. Customer Relationship Management
Avaya IP Office Family Overview The All-In-One Solution for Your Business Needs Converged Voice and Data Networks Customer Relationship Management Unified Communication All supported by Avaya Labs and
More informationIP Office Phone System Features
IP Office Phone System Features The Avaya IP Office platform represents the ideal, most versatile office telephone system for small and medium business that money can buy. Our customers love it and industry
More informationPanasonic Telephone Systems
Panasonic Telephone Systems www.voicesonic.com Phone: 877-289-2829 Comparison of Avaya IP Office 500 vs. Panasonic KX-TDE For the Small Business Market July 2008 This report summarizes the major advantages
More informationAlcatel-Lucent OpenTouch Multimedia Services Alcatel-Lucent OmniPCX Enterprise Communication Server
Alcatel-Lucent OpenTouch Multimedia Services Alcatel-Lucent OmniPCX Enterprise Communication Server Converged multimedia communication for large enterprises Smartphones are everywhere. Employees are younger
More informationIP Office - Voice Communications Capabilities
IP Office - Voice Communications Capabilities IP Office offers full voice functionality with a comprehensive list of features and benefits for the small and mid-sized business and branch office, including:
More informationLDK STEP INTO THE FUTURE
LDK STEP INTO THE FUTURE READY FOR THE FUTURE IS YOUR BUSINESS BENEFITING FROM THE EVOLUTION IN COMMUNICATIONS? n Use an IP phone at home or when you are travelling to make and receive calls as if you
More informationThe single-server solution that evolves with your business
Alcatel-Lucent Business integrated Communication Solutions BiCS The single-server solution that evolves with your business Large enterprise communications on a mid-sized budget One of your objectives is
More informationSOPHO IPC 100. The hybrid IP communication solution for small and medium-sized organisations
SOPHO IPC 100 The hybrid IP communication solution for small and medium-sized organisations Sense and simplicity Technology exists to help make our lives easier and more productive. So why is it so often
More informationAllworx VoIP Communication System Overview
Allworx VoIP Communication System Overview 5 Allworx Connect System Specifications 731 536 530 324 320 SYSTEM FEATURES Maximum Users 1 180 50 50 20 20 Base Users 30 30 30 12 12 Concurrent External Calls
More informationE X P E R I E N C E T H E EDGE
EXPERIENCE THE EDGE The Right Call For Your Business One of your most important business assets is your IP communication system. The right system gives you the power to attract customers, increase productivity,
More informationMida TerraFaxPro. Overview. Why Deploy a Fax Server
Mida TerraFaxPro Overview TerraFaxPro is the IP Fax Server (FoIP) solution from Mida Solutions, based on the world leading Dialogic Brooktrout SR140 fax software technology. TerraFaxPro manages incoming
More informationIntroducing Cisco Unified Communications Express
CHAPTER 1 Introducing Cisco Unified Communications Express Cisco Unified Communications Express is an award-winning communications solution that is provided with the Cisco Integrated Services Router portfolio.
More informationCisco SPA400 Voicemail System with 4-Port FXO Gateway Cisco Small Business Voice Systems
Cisco SPA400 Voicemail System with 4-Port FXO Gateway Cisco Small Business Voice Systems Voicemail System and Multiport PSTN Gateway Solution for the Cisco SPA9000 Highlights Integrated voicemail and PSTN
More informationFor a Converged World
For a Converged World ... the right technology, the right time, the right choice. Aspire from NEC is a family of telephone systems ranging in size from 4 to hundreds of extensions tailored to meet the
More informationHow should an enterprise move toward Unified Communications?
WHITE PAPER How should an enterprise move toward Unified Communications? June 2008 Table of Contents Introduction... 1 Initiative 1: Improve support for mobile workers... 2 Initiative 2: Bring telephony
More informationAvaya IP Office Family Overview
Avaya IP Office Family Overview The all-in-one solution for your business needs Converged Voice and Data Networks Customer Relationship Management Unified Communication Supported by: Avaya Labs and Services
More informationOpenTouch Conversation for iphone Release 2.1
OpenTouch Conversation for iphone Release 2.1 OpenTouch Business Edition OpenTouch MultiMedia Services User guide 8AL90884USACed01 1504 1 README FIRST 3 2 START OPENTOUCH CONVERSATION 4 2.1 START THE APPLICATION
More informationBluStar for PC video session
Mitel BluStar for PC A feature-rich client delivering high-quality audio and HD video Key Features Intuitive interface facilitates ease of use SIP softphone for high-quality voice communications Hard phone
More informationTXI Telephony Product Book 2012 2012
TXI Telephony Product Book 2012 2012 PRICING, HOW TO This section details the common pricing scenarios for the following: Receptionist Call Centre SIP Trunking Fax to Email Messaging Receptionist: Receptionist
More informationOmniTouch 8600 My Instant Communicator Mobile Edition for BlackBerry Release 4.1. User guide. OpenTouch (OpenTouch User)
OmniTouch 8600 My Instant Communicator Mobile Edition for BlackBerry Release 4.1 User guide OpenTouch (OpenTouch User) June 2012 Table of content 1 INTRODUCTION... 3 1.1 BUSINESS MODE... 3 1.2 PRIVATE
More informationAlcatel-Lucent OmniTouch 8600 My Instant Communicator. Simplifying Enterprise Communications
Alcatel-Lucent OmniTouch 8600 My Instant Communicator Simplifying Enterprise Communications Simplify enterprise communications With the increasing number and variety of communications options available
More informationAvaya Product Comparison
avaya.com Avaya Product Comparison Small and Medium Enterprise Systems August 2010 Architecture and Capacity Avaya Business Architecture / Models Single Server; Hybrid IP PBX Business 50 (BCM50) Business
More informationSIMPLIFIED. Sophistication. True All-in-One IP phone systems and Unified Communications Solutions. Making VoIP Work For Your Business OVERVIEW
Sophistication SIMPLIFIED True All-in-One IP phone systems and Unified Communications Solutions Making VoIP Work For Your Business OVERVIEW The Zultys MX family of enterprise class IP phone systems combines
More informationAlcatel-Lucent Office Communication Solutions
Alcatel-Lucent Office Communication Solutions PIMphony, your personal communication manager Frequently Asked Questions April, 2007 All Rights Reserved Alcatel-Lucent 2007 Alcatel-Lucent Office Communication
More informationFOR COMPANIES THAT WANT TO EXPAND AND IMPROVE THEIR TELEPHONE SYSTEM
IP PBX VH-500 FOR COMPANIES THAT WANT TO EXPAND AND IMPROVE THEIR TELEPHONE SYSTEM IP PBX VH-500 The Virtual IP PBX VH-500 is an unified communication system hosted in the cloud, and it's an excellent
More informationUC Desktop Suite. NEC Corporation of America www.necam.com
UC Desktop Suite NEC Corporation of America www.necam.com UC Desktop Suite is a unified communications solution designed specifically for the UNIVERGE SV8100 Communications Server that enhances an organization
More informationHow To Get A Phone For Your Business
Unified Communication Solutions Helping Business Connect, Collaborate and Win IP PHONE SYSTEMS FOR YOUR BUSINESS BOTTOM LINE efficient reliable highly integrated scalable Return on Investment Lowest Total
More information5000 Communications Platform
1098_5401-5000_Communications_PlatformDS-NL:Layout 1 1/7/10 11:26 AM Page 1 DATA SHEET MITEL 5000 Communications Platform Introducing Mitel 5000 Communications Platform Mitel 5000 Communications Platform
More informationKISUMU LAW COURTS: SPECIFICATIONS FOR A UNIFIED COMMUNICATION SYSTEM / VOICE OVER INTERNET PROTOCOL (VOIP) SOLUTION. Page 54 of 60
SPECIFICATIONS FOR A UNIFIED COMMUNICATION SYSTEM / VOICE OVER INTERNET PROTOCOL (VOIP) SOLUTION Page 54 of 60 UNIFIED COMMUNICATION SYSTEM (VOIP) PROPOSAL FOR KISUMU JUDICIARY COURTS. 1.0 PARTICULARS
More informationALCATEL-LUCENT OMNIPCX ENTERPRISE COMMUNICATION SERVER RELEASE 11.1
ALCATEL-LUCENT OPENTOUCH MULTIMEDIA SERVICES RELEASE 2.0 AND ALCATEL-LUCENT OMNIPCX ENTERPRISE COMMUNICATION SERVER RELEASE 11.1 The pace of change in the competitive landscape for enterprises is accelerating,
More informationAvaya Solution & Interoperability Test Lab
Avaya Solution & Interoperability Test Lab Application Notes for Configuring Ascom Wireless IP-DECT SIP Solution with Avaya IP Office 9.0 in a Converged Voice over IP and Data Network - Issue 1.0 Abstract
More informationDistrict of Columbia Courts Attachment 1 Video Conference Bridge Infrastructure Equipment Performance Specification
1.1 Multipoint Control Unit (MCU) A. The MCU shall be capable of supporting (20) continuous presence HD Video Ports at 720P/30Hz resolution and (40) continuous presence ports at 480P/30Hz resolution. B.
More informationUnify OpenScape Business
Unify OpenScape Business Your all in one, future proof solution to business communication Benefits Everything you need in one place Full cutting-edge Unified Communication functionality in a single, affordable
More informationIP Office - Small Office Edition IP406 IP412 Office
Avaya IP Office is an all-in-one solution specially designed to meet the communications challenges facing small and medium sized businesses. Due to its modular design, the solution can scale from 2 to
More informationIP Telephony Center for Small Offices and Remote Branch Offices
X2002 IP PBX IP Telephony Center for Small Offices and Remote Branch Offices Key Features 1. SIP Proxy, Registrar, Trunking gateway, Conference, Auto Attendant Server 2. IP PBX with Optional Trunking Interfaces
More informationOur commitment. How is Allworx different? There s no compromising for our customers! Move at your own pace. No compromising on features
Our commitment Allworx delivers on the promise of VoIP telephony for businesses by overcoming the daunting price and functionality obstacles of other suppliers. Up to now, competitive product offerings
More informationTRANSFORMATION OPPORTUNITIES WITH THE ALCATEL-LUCENT OPENTOUCH SUITE OPTIMIZING CONVERSATION DELIVERY OVER CENTRALIZED COMMUNICATIONS NETWORKS
TRANSFORMATION OPPORTUNITIES WITH THE ALCATEL-LUCENT OPENTOUCH SUITE OPTIMIZING CONVERSATION DELIVERY OVER CENTRALIZED COMMUNICATIONS NETWORKS Application Note Table of contents Abstract / New Opportunities
More informationAlcatel-Lucent OmniVista TM 4760 Network Management System
Alcatel-Lucent OmniVista TM 4760 Network Management System Network Management Systems Telecom managers need flexible network management tools to deal with the challenge of staying current with today s
More informationInter-Tel 5000 Network Communications Solutions
Inter-Tel 5000 Network Communications Solutions 2006 Today s IP-Centric Communications Platform In today s competitive business environment, you understand the need to optimize the performance of your
More informationFortiVoice. Version 7.00 User Guide
FortiVoice Version 7.00 User Guide FortiVoice Version 7.00 User Guide Revision 2 28 October 2011 Copyright 2011 Fortinet, Inc. All rights reserved. Contents and terms are subject to change by Fortinet
More informationOmniTouch 8400 Instant Communications Suite. My Instant Communicator Desktop User guide. Release 6.7
OmniTouch 8400 Instant Communications Suite My Instant Communicator Desktop User guide Release 6.7 8AL 90219 USAE ed01 Sept 2012 Table of content MY INSTANT COMMUNICATOR FOR THE PERSONAL COMPUTER... 3
More informationAvaya Product Comparison
Avaya Product Comparison Small and Medium Enterprise Systems June 2012 Architecture / Models Single Server; Hybrid IP PBX The IP Office 500 is a single SME Communications platform with pay as you grow
More informationCisco Small Business Unified Communications 300 Series
Cisco Small Business Unified Communications 300 Series Feature Reference Guide January 2011 Introduction The Cisco Small Business Unified Communications 300 Series is a cost-effective, fully featured unified
More informationHow should an enterprise move toward Unified Communications?
How should an enterprise move toward Unified Communications? April 2009 Table of Contents Initiative 1: Improve support for mobile workers... 2 Initiative 2: Bring telephony to the PC... 3 Initiative 3:
More informationHardware Features Voicemail message waiting indicator light Voicemail message retrieval button Volume control Redial Button Flash Button Standard
Hardware Features Voicemail message waiting indicator light Voicemail message retrieval button Volume control Redial Button Flash Button Standard 12-button dialing pad High-quality handset One Ethernet
More informationSOPHO IPC 100. The advanced IP-PBX communication solution for small and medium-sized organisations
SOPHO IPC 100 The advanced IP-PBX communication solution for small and medium-sized organisations Sense and simplicity Technology exists to help make our lives easier and more productive. So why is it
More informationComparison of Panasonic NCP1000 vs. Avaya IP Office 500 For the Small- to Medium-Sized Business Market December 2008
Comparison of Panasonic NCP1000 vs. Avaya IP Office 500 For the Small- to Medium-Sized Business Market December 2008 This report summarizes the major advantages of NCP1000 over IP Office 500 for the small
More informationDate: December 19, 2007 [R7] [ The VoIP Technology Expert ] WellGate 3512 Wi Fi VoIP Gateway Broadband Router 2 port FXS + 1 PSTN VoIP Gateway Wi Fi 802.11 b/g Access Point Mode Wi Fi 802.11 b/g Client
More informationGREATER FLEXIBILITY CONNECTING YOUR FUTURE HIGHER QUALITY COMMUNICATION KX-NS700 UNIFIED COMMUNICATIONS PLATFORM
GREATER FLEXIBILITY HIGHER QUALITY COMMUNICATION KX-NS700 UNIFIED COMMUNICATIONS PLATFORM CONNECTING YOUR FUTURE REDUCE COSTS INCREASE SATISFACTION IMPROVE EFFICIENCY CHOOSE THE SMART HYBRID PBX SYSTEM
More informationhttps://inside.vermont.gov/projects/sov_voip/shared Documents/3. Planning/VoIP Licensing Summary - Foundation.docx
The following information is a summary of the features included with available license bundles. The State has chosen Foundation licensing for its implementation. In the table below, an denotes the feature
More informationThe All-in-One, Intelligent NXC Controller
The All-in-One, Intelligent NXC Controller Centralized management for up to 24 APs ZyXEL Wireless Optimizer for easily planning, deployment and maintenance AP auto discovery and auto provisioning Visualized
More informationCisco Unified Communications 500 Series Model 540 for Small Business
Reference Guide Cisco Unified Communications 500 Series Model 540 for Small Business Reference Guide September, 2011 For further information, questions and comments please contact ccbu-pricing@cisco.com
More informationHow To Use An Ipcortex Pbx On A Pc Or Mac Or Ipcorta On A Cell Phone Or Ipbx At A Cost Of $99.99 Per Month (For A Sim Sim) Or $99 Per Year
VoIPCortex IP PBX features and benefits Based on our strategy and using our core VoIPCortex platform we have optimised a small but powerful range of IP PBX solutions to suit a broad set of customer requirements.
More informationImproving Business Operations with Unified Video Communications
S T R A T E G I C W H I T E P A P E R Improving Business Operations with Unified Video Communications Medium and large enterprises are finding new opportunities to reduce costs and improve team collaboration
More informationMitel 6700 SIP Telephones
Mitel 6700 SIP Telephones with MiVoice MX-ONE TM Mitel 6700 Series Enterprise-grade portfolio featuring a global design and expansion module options to increase call and feature capability. A family of
More informationPlans Comparison. 855.900.KUMO (5866) sales@joinkumo.com. sales@joinkumo.com www.joinkumo.com 855.900.KUMO
Plans Comparison 855.900.KUMO (5866) sales@joinkumo.com Page 1 of 5 Elevate your business with scalable solutions and accessible services in the cloud. ON-DEMAND FLEXIBILITY Fully On-Demand Cloud Services
More informationipecs UCS Unified Communications Solution Easy to access and activate Highlights Single server solution
ipecs UCS Unified Communications Solution In today s world of remote and dispersed workers, the ipecs UCS application provides tools to enhance productivity and mobility while improving employee collaboration
More informationHD Voice Conference IP Phone with PSTN
Key Features Highlights Supports 3 SIP voice lines Supports HD voice 28 x 64 pixel LCD display with ivory backlight 3-way conferencing Echo cancellation, hi-fi technology of wideband voice High-definition
More informationMORE ACCESSIBILITY HIGHER QUALITY COMMUNICATIONS CONNECTING YOUR FUTURE KX-NS500 UNIFIED COMMUNICATIONS PLATFORM
MORE ACCESSIBILITY HIGHER QUALITY COMMUNICATIONS KX-NS500 UNIFIED COMMUNICATIONS PLATFORM CONNECTING YOUR FUTURE 1 THE SYSTEM THAT GROWS WITH YOUR BUSINESS Save communication costs Save network costs Save
More informationCloudSpan VoIP Services Feature List
CloudSpan VoIP Services Feature List Interested in learning how our proven software platform can revitalize your business communications? With CloudSpan by VoIP Supply, we give you the tools and features
More informationNEWT Managed PBX A Secure VoIP Architecture Providing Carrier Grade Service
NEWT Managed PBX A Secure VoIP Architecture Providing Carrier Grade Service This document describes the benefits of the NEWT Digital PBX solution with respect to features, hardware partners, architecture,
More informationHigh Definition PoE IP Phone
High Definition IP Phone Key Features Highlights Supports SIP 2.0 (RFC3261) IEEE 802.3af Power over Ethernet compliant (VIP- 1000PT only) Supports HD voice (G.722) Voice Activity Detection Auto Provisioning:
More informationGW400 VoIP Gateway. User s Guide
GW400 VoIP Gateway User s Guide P/N: 956YD30001 Copyright 2006. All Rights Reserved. Document Version: 1.0 All trademarks and trade names are the properties of their respective owners. i Table of Contents
More informationFunction Description Ascom IP-DECT System
Function Description Contents 1 Introduction... 1 1.1 Abbreviations and Glossary... 1 2 Technical Solution... 2 2.1 System Size... 2 2.2 LDAP Server... 3 2.3 Supported Protocols... 3 2.4 Power the Base
More informationBenefits Of Upgrading To The Latest CIX Processor
Benefits Of Upgrading To The Latest CIX Processor The Bits: This document is a reference to help you discover the benefits of selling existing Strata CIX system upgrading to release 4 processor: ACTU3A,
More informationCompact PBX IP302. Mains adapter (primary: 110-240 V, 50 Hz, secondary: 40V DC 375mA) or Power over LAN (IEEE 802.3af)
Technical Specification Compact PBX IP302 Interfaces 2 x Ethernet: RJ-45, 10/100-BASE-TX auto negotiation Power over LAN (IEEE 802.3af) Both interfaces individually addressable LED display for activity
More informationALCATEL-LUCENT OMNITOUCH CONTACT CENTER STANDARD EDITION The scalable and reliable contact center to support your business
ALCATEL-LUCENT OMNITOUCH CONTACT CENTER STANDARD EDITION The scalable and reliable contact center to support your business STRATEGIC SOLUTIONS FOR ENTERPRISES Contact centers are a critical component of
More informationBusiness integrated Communication Solution Release 2.2
Please be environment conscious and print this document only if necessary Alcatel-Lucent Business integrated Communication Solution Release 2.2 Questions & Answers May 2010 8AL020033582DRARA Version 1
More informationHow To Connect A G.711 To A G711 Network With A Gbnet (G.723) (Gbnet) (Geo) (Ipnet) And Gb Net (G723.1)
Traffic Handling Characteristics Payload Handling Voice Processing Packetization Period Silence Suppression Echo Cancellation Fax support Voice Band Data (modem) support DTMF Support G.711 PCM @ 64Kbps
More informationIn addition to our VoiceDirector hardware products, the following SIP broadband devices are also compatible with VoiceDirector:
Device Compatibility Along with the full range of VoiceDirector devices we offer, a number of other SIP telephony products are compatible with the VoiceDirector corporate calling solution In addition to
More information640-461: Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.0 Course Introduction
640-461: Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.0 Course Introduction Course Introduction Module 01 - Overview of Cisco Unified Communications Solutions Understanding
More informationSMALL AND MEDIUM SIZED BUSINESSES
SMALL AND MEDIUM SIZED BUSINESSES Total communications for your business Alcatel OmniPCX Office VOICE, INT THE COMMUNICATIONS SO WITH EVERYTHING YOU NEED IN ONE BOX Like the people in our two examples,
More information