2011 Financial Aid SLO Post Survey

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1 2011 Financial Aid SLO Post Survey 1. When is the priority deadline to complete the FAFSA application? January 1 3.0% 41 March % 1,327 July 1 1.2% 16 answered question 1,384 skipped question 0 2. How do you apply for Financial Aid? Online at % 1,336 Submit a paper application to the Financial Aid Office 1.2% 17 Over the telephone 2.2% 30 answered question 1,383 skipped question 1 1 of 8

2 3. What happens after you submit the FAFSA application? When do you get your money? Nothing, I will automatically get my money the next day. 2.0% 27 My Financial Aid Advisor will call me over the phone to notify me that I am eligible and funds are available the same day. 5.3% 73 You might be selected for Verification through the Department of Ed. You will need to submit requested documentation. 92.8% 1,283 answered question 1,383 skipped question 1 4. What happens if I am not selected for verification? You still have to wait 8-12 weeks. 35.3% 488 You aren't eligible for financial aid. 6.9% 96 You will receive an award notification to your RIOmail account. 57.7% 798 answered question 1,382 skipped question 2 2 of 8

3 5. How can you check on your financial aid status? Wait in long lines 1.1% 15 Online on AccessRIO at % 1,340 Ask a friend 2.1% 29 answered question 1,384 skipped question 0 6. How do you know if my file was reviewed? On AccessRIO under Financial Aid Status. Next to each document that was requested a status is indicated. 97.4% 1,345 Call FAFSA 1.6% 22 Wait in line at the Financial Aid Office. 1.0% 14 answered question 1,381 skipped question 3 3 of 8

4 7. How do you receive your Financial Aid funds? Check mailed to your home address 2.0% 27 Once the terms and conditions of award are accepted on Access RIO funds will be electronically disbursed. 95.7% 1,302 In person by CASH 2.4% 32 answered question 1,361 skipped question When you receive your myrhccard in the mail does this mean you are financial aid eligible and have money available? No, every financial aid student that submits a FAFSA and enrolls for classes will receive a myrhccard by mail. 92.1% 1,271 Yes everyone is eligible for $10,000 instantly. 3.6% 50 Yes everyone that applies for FAFSA is eligible all the time. 4.3% 59 answered question 1,380 skipped question 4 4 of 8

5 9. How do you know when you will be receiving financial aid funds after you have been awarded? The President of the College will call to let you know when funds are ready. 2.6% 36 You won't know the Office of Financial Aid will keep it a secret. 2.4% 33 You will receive a disbursement notification to your RioMail . On AccessRio you will see a Refund credit. 95.0% 1,308 answered question 1,377 skipped question Where can I check on my Cal Grant Application status and get forms? % % % 68 answered question 1,377 skipped question 7 5 of 8

6 11. What is the deadline to apply for Cal Grants? January 1 3.3% 45 Whenever I want 2.5% 35 March 2 and September % 1,298 answered question 1,378 skipped question How will you know that your file is complete and eligible for financial aid? You will receive a letter via snail mail. 3.6% 49 The Superintendent/President will call you over the phone and congratulate you. 3.3% 46 You will receive an award notification to view awards on AccessRIO 93.1% 1,279 answered question 1,374 skipped question 10 6 of 8

7 13. How do you apply for a Board of Governor's Fee Waiver(BOGW)? Complete the FAFSA application at % 1,269 Request the BOGW over the phone. 3.6% 49 Nothing, everyone who attends RHC is eligible for a BOGW. 4.2% 58 answered question 1,376 skipped question Does the BOGS Fee Waiver cover all fees? Yes 100% 18.8% 252 Only books 6.4% 86 The BOGW only covers your $26 enrollment fee, $1.00 student rep fee and $2.50 of your parking. 74.8% 1,003 answered question 1,341 skipped question 43 7 of 8

8 15. Where can I check if my BOGW was awarded and has it covered my fees? Log into your AcessRIO account and select View Awards. If you are eligible to receive a BOGW it will show on your awards. 96.3% 1,323 Call Admissions and Records Office 2.0% 28 Wait in line at the Financial Aid Office 1.7% 23 answered question 1,374 skipped question If I am 18 years old or not living at home, can you apply for financial aid as an Independent Student without parent information? Yes, I am a college student now 8.7% 119 Yes I file my own taxes and I don't need any parent's information. 17.4% 238 No. The Department of Ed considers a student dependent until the age of % 1,014 answered question 1,371 skipped question 13 8 of 8

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