NOVA Conference August 14-17, 2011

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1 NOVA Conference August 14-17, 2011 With Liberty and Justice For All Victims: Let Freedom Ring! 510 King Street, Suite 424 Alexandria, Virginia NOVA (6682) Philadelphia Marriott Downtown Philadelphia, PA Program design by Nexario Solutions, a service of Anchor Consulting NEXARIO nexario.com

2 THANK YOU TO OUR CONFERENCE SPONSORS Our sincere gratitude to the following generous sponsors who have made substantial investments in victims through this 37th NOVA Conference: PLATINUM SILVER BRONZE 1

3 IN-KIND DONATIONS Hatfield Meats Health Partners Northwest Victim Services Ray Fogel Rev. John Payne Pennsylvania Correctional Industries Philadelphia Coalition for Victim Advocacy Office of the Victim Advocate Danielle Davis Rose Ann Capon Bimbo Bakeries USA Vincent Heath Philadelphia Museum of Art Philadelphia District Attorney s Office HERR S Rev. John Payne Pennsylvania Coalition for Victim Advocacy Pennsylvania Commission on Crime and Delinquency Honorable R. Seth Williams Honorable Kevin M. Dougherty PECO THANK YOU TO OUR CONFERENCE TEAM Philadelphia Coalition for Victim Advocacy (PCVA) Conference Task Force Chairpersons Patricia A. Payne Northwest Victim Services Conference Task Force Co-Chair Michelle A. Neil Philadelphia District Attorneys Office Conference Task Force Co-Chair Carol Lavery Office of the Victim Advocate Rev. Myra Maxwell Anti-violence Partnership John Delaney Philadelphia District Attorneys Office Rick Jones, APPRISS Center City Pretzel Company Philadelphia Flower Market Reunion Store Police Athletic League Starbucks The Philadelphia Eagles Michael G. Lutz Lodge #5, Philadelphia Fraternal Order of Police NBC 10 Every Murder is Real Arena Press Sean McGarvey, Handy International Wawa Carole Johnson Nexario Solutions Tami Levin Philadelphia District Attorneys Office Dr. Stephanie Mayweather East Division Crime Victims Services Chantay Love Every Murder Is Real Sandra McGowan Chief, State Office of Victim Witness Advocacy (ret.), State of New Jersey Daisy Pagán Pennsylvania Commission on Crime and Delinquency Special Acknowledgements Lt. Altovise Love-Craighead Philadelphia Police Department Mary Walsh Frank Cervone Support Center for Child Advocates Marcia Thomas - Bayne US Attorneys Office Donna Hull Pennsylvania District Attorney Association Lois D. Fasnacht Pennsylvania Coalition Against Domestic Violence THANK YOU TO OUR VOLUNTEERS Pennsylvania s Advocates & Victim Service Providers Laurie Ayler Jan Baily Michelle Bartley Beth Birch Dorothy Bottoms Abby Boyer Jennifer Braude Renee Bressler Valerie Burkert Arlene Campbell Julie Campbell Rose Ann Capon Matthew Chea Desiree Coleman Kable Dale Betsy Dane Deborah J. Daniels Bridget Davis Danielle Davis Mena Davis Susan Dever Lavelle Dowtin Michelle Dowtin Estelle Faust Susan J. Fritsch Lydia Gibson Victoria Ginn Darnane Graham Darnell Graham Felicia Graham Rayna Gray Peggy Gusz Kelsey Hard-Livings Meg Harley Chalynn Harris Carol Hart Lawanda Hawkins Nikema Hawkins Brooke Hedderick Misty Henley Ruth Henley Andrea Hewish Krista Hoffman Nadine Holliman Cherlynn Hopson Kayla Houser Alberta James Carole Johnson Roxie Johnston Cindy Keeney Lois Keller Sylvia Kershaw Mylisa Kesselman Ahyana King Paula Klein Karen Laird Carrie lee Penny Linsted Anne Marie Litecky Ryan MacDonald Ashley Manta Linda Martz Danielle Massey Christina Maxwell Gary Maxwell, Jr. Gary Maxwell, Sr. Pam McDonald Gail Mitchell Deborah Near y Andre Nelson Melany Nelson Lashawn Nesmith Merr y O Brien Alicia Oglesby Beth Oster Daisy Pagán Eric Payne Rev. John Payne Cristandra Penn Laurie Reiley Philip Reiss Maria Rosado Tammy Ruffner Yvonne Russo-Devosa Mar ybeth Sayles Ruthielynn Scott Robin Shea Michael Simmons Tracy Simmons Judy Slagoff Dana Smith Maegan Staats Michelle Stackfield Alfreda Strand Nichet Sykes Donna VandeMortel Betsy VanNoy Lisa R. White Linda Wise Mildred Yarde Terri Youngblut 2 3

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8 August 14, 2011 Dear Friends and Colleagues, On behalf of the Board of Directors of the National Organization for Victim Assistance (NOVA), it is my pleasure to welcome you to the City of Brotherly Love and the 37th Annual NOVA Conference. This year s conference theme offers us a challenge With Liberty and Justice for All Victims, Let Freedom Ring! Along with my fellow NOVA Board members and the NOVA staff, I look forward to joining with you to increase our professional knowledge, improve services to crime victims, and grow our capacity to thrive while serving others. Although crime is down in many major metropolitan areas throughout our country, crime still occurs at an alarming rate and a heart-wrenching multitude of victims are borne every day. Tragically, criminals wreak havoc and tragedy daily. Subsequently, your work in victims services has never been more important. Suffice it to say, we are all grateful for the caring and heroic work you do every day, quite often without the praise and recognition you deserve. May your time at the NOVA Conference provide you with meaningful opportunities to meet with friends and colleagues, and also make some new friends and colleagues. May your time also refuel the fire of your commitment to this important work and catalyze our service in new pathways and new partners for our journey. God bless you, your families, colleagues and coworkers always. And, of course, may God bless America. With gratitude and respect, August 14, 2011 Dear NOVA Conference Partners, You are a valuable ingredient of the 37th NOVA Conference: With Liberty and Justice for All Victims, Let Freedom Ring! and I am privileged to share in the collaboration. As Executive Director of NOVA, I am humbled by the small roll I have the privilege of playing in such an august network of capable and committed people. This conference has always been about training in best practices, deepening our capacity and broadening our network. You will notice that everything from the location, to the schedule to the finer details of the variety of events is designed to make holistic investment in your personal and professional health and well-being. Yes, the workshops and educational dimensions are the quality that participants have come to expect. But there is so much more to conference that can enrich your soul and inspire you in ways that nourish and flourish you. It is my sincere desire that you be renewed in every possible way, experiencing a wide variety of resources that will contribute to sharpened minds, stirred hearts and skilled hands. Our incredible Pennsylvania Coalition for Victim Advocacy (PCVA), our workshop and plenary presenters, the Philadelphia Marriott Downtown, the city of Philadelphia, and the whole NOVA conference team are committed to a successful conference. But I can tell you the most important detail to this whole experience: you! The NOVA staff and Board of Directors look forward to the time with you here in Philadelphia. We hope you will not hesitate to call on us should you have a question and comment about enhancing the vital work that you do. All the very best to you this week, Timothy Jeffries President, NOVA Board of Directors Dr. Will Marling Executive Director 12 13

9 CONFERENCE AT-A-GLANCE CONFERENCE AT-A-GLANCE 8:00AM-3:30PM Sunday August 14 Registration 10:30AM-12:00PM Workshops: Franklin 1, :00PM-1:15PM Lunch (on your own) 1:15PM-2:45PM Workshops: Franklin 1, :45PM-3:30PM Networking Break (includes food and beverages) 3:30PM-5:00PM Workshops: Franklin 1, :00PM-9:00PM Taste of Philadelphia - Family Division of the Court of Common Pleas 1801 Vine Street Tuesday August 16 6:00AM-7:00AM Morning Walk Meet in the Lobby of the Hotel 7:30AM-4:00PM Registration 7:45AM-8:30AM Membership Meeting: Franklin 1 8:45AM-10:15AM Workshops: Franklin 1, :30AM-12:00PM Workshops: Franklin 1, :15PM-1:45PM Liberty Luncheon (prepaid attendees only) Main Ballroom 2:00PM-3:30PM Workshops: Franklin 1, :30PM-4:15PM Networking Break (includes food and beverages) 4:15PM-5:45PM Can We Enforce Liberty and Justice for Victims? Main Ballroom 6:00AM-7:00AM 7:30AM-4:00PM Monday August 15 Morning Walk Meet in the Lobby of the Hotel Registration (Closed during Opening Ceremonies) 6:00PM-8:00PM 7:00PM Fight Crime: Invest in Kids Welcome Reception for Homicide Victim Family Members (sponsored by Fight Crime: Invest in Kids Franklin 10 NOVA National Crisis Responders Reunion (free ticket required for NOVA-trained crisis responders) Philadelphia District Attorney Office, 3 South Penn Square, 1st Floor (Corner of Juniper and South Penn Square) 8:30-10:00AM Opening Ceremonies Main Ballroom 10:15-11:45AM Workshops: Franklin 1, 5-13 Wednesday August 17 11:45-12:45PM Lunch (on your own) 8:00AM-9:30AM 9/11 Commemoration Main Ballroom 12:45PM-2:45PM Identity Theft: Technology as a Weapon-Main Ballroom 9:30AM-3:00PM Registration (closed during 9/11 Commemoration) 2:45PM-3:15PM Networking Break (includes food and beverages) 3:00PM-5:00PM Screening: Heaven s Rain (also time for Q & A) 3:15PM-4:45PM Workshops: Franklin 1, :30PM Mural Arts Bus Tour 9:45AM-11:15AM Workshops: Franklin 1, :15AM-12:30PM Lunch (on your own) 12:30PM-2:00PM Workshops: Franklin 1, :00PM-2:30PM Networking Break (includes food and beverages) 2:30PM-4:00PM Workshops: Franklin 1, :15PM-5:00PM Closing Ceremonies Main Ballroom 14 15

10 SUNDAY SUNDAY 8:00AM-3:30PM Registration 10:30AM-12:00PM Workshops: Franklin 1, :00PM-1:15PM Lunch (on your own) 1:15PM-2:45PM Workshops: Franklin 1, :45PM-3:30PM SUNDAY AT-A-GLANCE Networking Break (includes food and beverages) 3:30PM-5:00PM Workshops: Franklin 1, :00PM-9:00PM Taste of Philadelphia - Family Division of the Court of Common Pleas 1801 Vine Street Sunday Workshops Sunday 10:30am-Noon Franklin 1 Challenges Victims Face When the Offender is a Juvenile Participants will learn about the juvenile justice system and how it treats victims, the transfer process from juvenile to criminal court and the unique challenges that victims face. In addition, learn about a well-funded national effort to support violent teen offenders and release without victim notification. Legal and Supreme Court case law relevant to these issues will be provided. Jennifer Bishop Jenkins, National Organization of Victims of Juvenile Lifers, Northfield, IL David La Bahn, ADA-Association of Prosecuting Attorneys, Leesburg, VA Sunday 10:30am-Noon Franklin 5 Building Your Victims Services Volunteer Program: A How-To Workshop How does a program recruit, select, train and retain volunteers? Those questions will be answered in this practical workshop. Arleen B. Joell, Community Advocates for Family & Youth, Capital Heights, MI Lizet Porter, Community Advocates for Family & Youth, Capital Heights, MI Sunday 10:30am-Noon Franklin 6 Quit Telling Me What To Do! Learn key changes to becoming a great manager or leader, ways to better engage your work force, and how to keep them. Patty Tedesco, The Executive Training & Development Group, Inc., Chalfont, PA Sunday 10:30am-Noon Franklin 7 Community Oriented Advocacy: A Guide to Integrating Advocacy with Police Department Participants will learn how being located in a police department can foster changes in attitude and behavior when establishing a program for victims. Establishment of a program and getting into a law enforcement agency will be discussed as well as step-by-step guidelines on how to build such a program. Participants will learn how the use of roll call trainings, constant conversations to keep on top of topics affecting the community, and providing information and referrals to the survivors of crime will keep law enforcement interested if there are no current referrals. Overall, this workshop will look at the great source of primary prevention and extending information to the community and schools districts when integrating advocacy with police departments. Leah F. Vallone, Pittsburgh Action Against Rape, Pittsburgh, PA Jennifer Hill, Pittsburgh Action Against Rape, Pittsburgh, PA Andrea Pottgen, Pittsburgh Action Against Rape, Pittsburgh, PA Sunday 10:30am-Noon Franklin 10 Getting It Together Without Coming Apart With the workloads increasing as staffing is being reduced, it becomes even more important to work efficiently. This workshop focuses on techniques for managing one s workload with greater effectiveness. Insights will be provided to simplify, reduce or even eliminate clutter with an emphasis on doing a task rather than just thinking about a task. Cindy Leonard, Bayer Center for Nonprofit Management At Robert Morris University, Pittsburgh, PA Sunday 10:30am-Noon Franklin 11 Responding to Adult Survivors of Clergy Abuse This workshop will define clergy sexual abuse/assault within the structure of the Catholic Church and review victims demographics and profile. Psychological, social, and spiritual effects will be discussed as well as the reactions of parish community. Victim services and resources for clergy abuse victims will be provided. Leslie Davila, Office of Child & Youth Protection, Archdiocese of Philadelphia, Philadelphia, PA Sunday 10:30am-Noon Franklin 12 Something Old, Something New, Something Borrowed and Something that Works: Medicine, Nursing, and Law Enforcement Learn more, in this workshop, about the role and responsibilities of a sexual assault response team and join in the discussion about the benefits of such a team for the victims and the leadership role that advocates can take. Kathleen Brown, Ph. D., University of Pennsylvania School of Nursing, Philadelphia, PA Mylisa H. Kesselman, Women Organized Against Rape, Philadelphia, PA 16 17

11 SUNDAY SUNDAY Sunday 10:30am-Noon Franklin 13 Creating and Maintaining Boundaries While Avoiding Compassion Fatigue Compassion Fatigue is an identified condition, particularly among those assisting victims. Participants learn about Compassion Fatigue as well as boundaries including handling the emotions of victims. Focus is put upon understanding the symptoms of Compassion Fatigue and creating a program for self care. Kathleen O Hara, District Alliance for Safe Housing, Inc., Philadelphia, PA Sunday 1:15-2:45pm Franklin 1 We Are a Team: Empowering Battered Mothers AND Their Children In a domestic violence context, children can be exposed to violence if not abused. This workshop addresses new and best practices to support battered mothers. It also provides perspective for promoting resiliency in exposed children. Participants also learn strategies to enhance the bond between children exposed to domestic violence and their non-abusive parent. Casey Keene, National Resource Center on Domestic Violence, Harrisburg, PA Kathlene Russell, M.D., Women s Center, Inc. of Columbia/Montour, Bloomsburg, PA Sunday 1:15-2:45pm Franklin 5 Mirror, Mirror -a teen play about Safe Dating This workshop includes a student-led performance of the play Mirror, Mirror for all attendees to view. Learn how to present a safe dating play to a high school audience, how to prepare and train students to run the program, how to gather tools for the program, and how to encourage student feedback. Kristine Wickward, Women s Center of Montgomery County, Pottstown, PA Todd Kelly, Pottsgrove Senior High School, Pottstown, PA Chuck Gallun, Creative Health Services, Pottstown, PA Janine Kelly, Women s Center of Montgomery County, Pottstown, PA Sunday 1:15-2:45pm Franklin 6 Training the Trainer: A Primer on Training Techniques Effective training is not only essential to the quality control of learning, it can directly impact the skills of participants. This workshop will explore different training techniques revolving around learner-centered approaches. The 7 Steps of Design will be used by participants to design a presentation. Will Roberts, VT Center for Crime Victim Services, Waterbury, VT Sunday 1:15-2:45pm Franklin 7 Self Care: Innovative Tools for Protecting Yourself as a Victim Advocate and Crisis Responder Self Care is an essential responsibility and skill for anyone assisting traumatized people. This workshop provides some innovative tools and techniques for practicing self care and creates a framework for assessing self care effectiveness. Will Marling, National Organization for Victim Assistance, Alexandria, VA 18 Sunday 1:15-2:45pm Franklin 9 A Grief Like No Other: Surviving the Violent Death of Someone You Love Traumatic grief is a unique grief. This workshop explores dimensions of traumatic grief including the differences in grieving as well as seven stages of grief. Attention is given to the needs of homicide survivors and how to assist them. Kathleen O Hara, Creative Strategies for Living, Philadelphia, PA Sunday 1:15-2:45pm Franklin 10 Cruising in Troubled Waters This workshop will address the types of crimes that occur on ships and what measures the United States and other countries have taken to protect cruise passengers. Learn what you should know before you cruise and more safety tips. Jamie Barnett, International Cruise Victims, Burbank, CA Laurie Dishman, International Cruise Victims, Sacramento, CA Sunday 1:15-2:45pm Franklin 11 Working Together to Address Prison Sexual Violence Participants will gain a greater understanding of prison sexual violence, the reasons for underreporting, and its unique issues. Strategies to address this issue and legislative solutions will be reviewed as well as personal attitudes and beliefs about incarcerated individuals as victims of sexual violence. The barriers and solutions for successful collaborations between victim services, law enforcement, prosecution, medical professionals, and corrections will be addressed. Jennifer L. Feicht, Pennsylvania Coalition Against Rape, Enola, PA Sunday 1:15-2:45pm Franklin 12 The Use of Peacemaking Circles in Helping Victims Tell Their Stories A valuable tool for assisting victims, the peacemaking circle offers the unique power of bearing witness. This hands on, practical workshop is designed to explain the basic circle process and also give participants the opportunity to experience it. Donald J. Haldeman, Delaware County Juvenile Court, Media, PA Sunday 1:15-2:45pm Franklin 13 Emotional Impact of Abuse: Manifestations in Adulthood How does the human body store the experience of childhood abuse? Learn more about the reactions to child abuse both conscious and unconscious and how the well being is affected physically, emotionally, and psychologically. Frances B. Pelliccia, SPUH-Children s Hospital, New Brunswick, NJ 19

12 SUNDAY Sunday 3:30-5pm Franklin 1 A Day in the Life: Workplace Responses to Domestic Violence (PART ONE) (Session 1 of 2) Domestic violence doesn t stay at home. Since domestic violence affects people at home and work, this workshop provides insights for providing support for abused employees in the workplace. Participants also explore educational components for employers to respond effectively to domestic violence. Dawn McKee, Centre County Women s Resource Center, State College, PA Betsy Van Noy, Centre County Women s Resource Center, State College, PA Sunday 3:30-5pm Franklin 5 Sexting: The New Language of Love-Teens and Mobile Technology Technology provides unprecedented opportunities for individuals, especially the youth of a society, to communicate in profound and permanent ways. This workshop explains the complexities of mobile technology, teens and sexting, including the new language of love or sext speak. Participants also explore the physical, emotional and legal ramifications and what can be done to educate teens and parents. Richard T. Rose, Jr., Lakeland (FL) Police Dept., Lakeland, FL Richard A. Brimer, Hope Counseling Center, Lakeland, FL Sunday 3:30-5pm Franklin 6 Scum Remover ; A Practical Art Therapy Technique to Address Feelings of Contamination After Sexual Abuse Participants will gain an understanding of intrinsic contamination as it relates to sexual abuse crimes and will learn and practice the scum remover technique. In addition, participants will better understand and practice therapeutic stances to use with a child/adolescent while using this practical intervention. Virginia White, Pittsburgh Action Against Rape, Pittsburg, PA Sunday 3:30-5pm Franklin 7 Safeguarding Communications Using Virtual Numbers Advocates working with domestic violence and stalking victims will gain an increased awareness of how Caller ID and blocking works, review privacy concerns, learn about the features of virtual numbers and how they mitigate Caller ID issues. In addition there will be a live demonstration of Virtual Number services. James A. Dill, Alutiiq, LLC, Etters, PA Sunday 3:30-5pm Franklin 8 Identity Theft: Locking Your Identity From Prying Eyes What am I suppose to do with a victim of Identity Theft? The workshop is in response to this growing area of victimization and the requests for practical remediation information for the protection of advocates and victims. The workshop is designed to strengthen your ability to protect yourself and others from Identity Theft. The workshop will review the full impact of trauma that Identity Theft Victim s experience. Complicating factors that prohibit recovery for Identity Theft victims and knowledge of how to assist victims of the same crime with remediating this matter will be explained. Ruth Anderson-Cole, National Organization for Victim Assistance, Alexandria, VA 20 Sunday 3:30-5pm Franklin 9 Utilization of the NOVA Crisis Response Model Within a School District In this workshop you will acquire essential information needed to adapt and apply the NOVA Crisis Response Model as a proactive and effective framework for crisis response in a school district and community. Learn how to establish district-wide protocol and guidelines for crisis team membership, roles, responsibilities, and behavior. You will gain practical knowledge to effectively coordinate a crisis response by determining trauma impact, levels of service, and logistics for crisis team deployment. Joe Nail, Ph. D., Decatur, GA Sunday 3:30-5pm Franklin 10 What Victims of Gun Violence Need to Know Approximately 70% of all violent crime in the United States is gun-enabled. Learn what gun laws exist and how they impact crime victims and gather networking and support information for victims. The group will also discuss the controversy surrounding guns in our nation and how it poses a unique challenge for crime victims. Jennifer Bishop Jenkins, National Organization of Victims of Juvenile Lifers, Northfield, IL Bill Jenkins, WBJ Press, Northfield, IL Sunday 3:30-5pm Franklin 11 Rooted Within Restorative Justice: Defense Initiated Victim Outreach What is Defense Initiated Outreach? Learn more about this concept and how it is victim centered. Participants will gain insights into this process, how victims are empowered through an open dialogue with the defense, and how the defense becomes more sensitive to the needs of crime victims. LaVarr McBride, Penn State University, Monaca, PA Sunday 3:30-5pm Franklin 12 Strategies to Uphold Victims Service Funding During State Budget Crises States across the nation are facing unprecedented budget deficits, putting victims services funding in jeopardy. This continuing budget crisis can also provide an opportunity for victim advocates to explore common ground with other public safety and policy advocates. This workshop explores critical considerations and opportunities for finding alternate funding and strategies to protect existing funding in advocates home states. Kerry Naughton, Partnership for Safety and Justice, Portland, OR David Rogers, Partnership for Safety and Justice, Portland, OR Sunday 3:30-5pm Franklin 13 Surviving Stranger, Serial Rape This unique workshop offers the participants insight by walking them through sexual assault crimes in a first-person approach to the attack. Participants will also learn effective strategies for assisting sexual assault victims from first responders to prosecution, including methods for acquiring information about the attack in a sensitive manner. Angela M. Olson, Prosecuting Attorney s Association of Michigan, Lansing, MI 21 SUNDAY

13 OPENING CEREMONIES MONDAY MONDAY, AUGUST 15, 2011 Featuring appearances by: Master of Ceremonies for Opening Ceremonies: Tony Hanson, NewsRadio KYW Pattie LaBelle Tom Corbett Governor of Pennsylvania Michael A. Nutter Mayor of Philadelphia Charles A. Ramsey Philadelphia Police Commissioner R. Seth Williams Philadelphia District Attorney David McKenna Executive Director, Victim Support Europe Zane David Memeger US Attorney Eastern District Philadelphia Police Color Guard Philadelphia Police & Fire Pipes and Drums Spanish Dance Group African Dance Group Children We Live Project IDENTITY THEFT: TECHNOLOGY AS A WEAPON Tami Nealy Tami Nealy is Senior Director of Corporate Communications, with LifeLock. A Certified Identity Theft Risk Management Specialist, Tami has been with LifeLock since May 2007 and is responsible for the development of the LifeLock Speakers Series, LifeLock s law enforcement initiatives and for highlighting the success and sharing the vision of LifeLock. Her public relations experience spans a variety of professional sports organizations within the WNBA, the Arena Football League and NASCAR. She is a native of Rockford, Michigan and a graduate of Grand Valley State University. In 2010, the Phoenix Business Journal named her to the 10th Annual Class of 40 Under 40 Business Leaders. Will Marling Will Marling, D.Min., is an Ohio native who earned his undergraduate degree from Cedarville University in He went on to complete graduate and post-graduate degrees, 1989 and 1997 respectively, with spiritual, anthropological, cultural and leadership frameworks. Marling was appointed as Executive Director for NOVA in July Since that time he has been contributing leadership to the organization while also promoting the concept of Victim Relations nationally. In the field of victim assistance, Marling has a specialty as a Certified Identity Theft Risk Management Specialist. Men of Redeemer Tabernacle Choir 22 23

14 SUNDAY MONDAY MONDAY 6:00AM-7:00AM 7:30AM-4:00PM 8:30-10:00AM Morning Walk Meet in the Lobby of the Hotel Registration (Closed during Opening Ceremonies) Opening Ceremonies Main Ballroom 10:15AM-11:45AM Workshops: Franklin 1, :45AM-12:45PM 12:45PM-2:45PM 2:45PM-3:15PM MONDAY AT-A-GLANCE Lunch (on your own) Identity Theft: Technology as a Weapon Main Ballroom Networking Break (includes food and beverages) 3:00PM-5:00PM Screening: Heaven s Rain (also time for Q & A) 3:15PM-4:45PM Workshops: Franklin 1, :30 Mural Arts Bus Tour Monday Workshops Monday 10:15-11:45am Franklin 1 Life Inside the Medical Examiner s Office: A Victim Service Provider s Perspective What is the process of identifying the deceased at the Medical Examiner s Office? The Philadelphia Medical Examiner s Office is one of the only coroner offices in the country to employ master level social workers offering crisis care. Learn about the common signs of traumatic grief, the process of identification, and how the system for examination and identification considers the needs of families in the days following a homicide. Amber Brubaker, Medical Examiner s Office Philadelphia, Philadelphia, PA Monday 10:15-11:45am Franklin 5 When Justice Takes a Detour: The Luzerne County Experience-Implications for Victims and Victim Services Corruption of a judge has profound ripple effects that can be farther reaching than people realize. This workshop provides a case study approach to such an injustice. Participants will explore the boundaries of victims rights issues as well as examining the necessity and benefits of partnership among stakeholders. Carol Lavery, Office of the Victim Advocate, Commonwealth of Pennsylvania, Harrisburg, PA Valerie R. Bender, Office of the Victim Advocate, Commonwealth of Pennsylvania, Gibsonia, PA Monday 10:15-11:45am Franklin 6 What Did She Say? Understanding the Impact of Non-Typical Communication in Victim Services This workshop will examine how a victim s complex communication needs can interfere with the reporting, investigation, and prosecution of a crime. Strategies and techniques to promote better communication styles will be presented. Beverly L. Frantz, Institute on Disabilities Temple University, Philadelphia, PA Gwenn E. Cujdik, Philadelphia District Attorney s Office, Philadelphia, PA Amy Goldman, Institute on Disabilities Temple University, Philadelphia, PA Monday 10:15-11:45am Franklin 7 Seeking Integration Through Expression: The Use of Art Making and Imagery with Victims This presentation will discuss specific issues resulting from victimization with emphasis on the integration of trauma into the sense of self. Three ways that the art making process can be used to address integration of trauma will be addressed. The participants will also learn three ways that material used in art will also aid in addressing trauma. Participants will be provided the opportunity to create a piece of artwork as a means of exploring the information that is conveyed during the training. Kate Stank, Crime Victim Center of Chester County, Inc, West Chester, PA Monday 10:15-11:45am Franklin 8 Telling Your Story Participants will have the opportunity to determine if they are ready to turn victim into storytelling such as writing or public speaking. The ins and outs of writing for healing and the process of publication will be addressed. Participants will be provided with tools for using their story to create change. Jennifer Storm, Victim/Witness Assistance Program, Harrisburg, PA 24 25

15 MONDAY MONDAY Monday 10:15-11:45am Franklin 9 Coordinated Community Response Team in Rural Pennsylvania: Keeping Victims Safe & Holding Offenders Accountable This workshop is designed to provide participants with skills to identify barriers and also strategize ways to collaborate with criminal justice system partners for domestic violence victims safety and offender accountability. The Coordinated Community Response (CCR) approach will be explored fully to understand benefits, identify leaders and strengthen partnerships. Angela Keen, Pennsylvania Coalition Against Domestic Violence, Harrisburg, PA Jeannee Mallow, Your Safe Haven, Inc., Everett, PA William Higgins, Jr., District Attorney s Office, Bedford, PA Monday 10:15-11:45am Franklin 10 A Day in the Life: Workplace Responses to Domestic Violence (PART TWO) Cyber safety is crucial if the tide of victimization is going to be stemmed in any significant way. (Session 2 of 2) Domestic violence doesn t stay at home. Since domestic violence affects people at home and work, this workshop provides insights for providing support for abused employees in the workplace. Participants also explore educational components for employers to respond effectively to domestic violence. Dawn McKee, Centre County Women s Resource Center, State College, PA Betsy Van Noy, Centre County Women s Resource Center, State College, PA Monday 10:15-11:45am Franklin 11 Victim Services: Is It Going to the Dogs? Utilizing Service and Therapy Dogs to Fight Crime Is it going to the dogs? Learn about various approaches to integrating canines into victim services, fundamental elements needed to develop a canine program, and the therapeutic benefits of such a program. Princess, a canine working for the Centre County Courthouse Canine Program and Penelope, with the Crisis Center North will be available in the workshop for demonstrations and questions. Grace A. Coleman, Crisis Center North, Pittsburg, PA Kristy A. Carnahan, Crisis Center North, Pittsburg, PA Faith Burger, Centre County District Attorney s Office, Bellefonte, PA Monday 10:15-11:45am Franklin 12 Working With Victims: The Aftermath of Homicide Trauma affects victims and their families. In this training, participants learn the physical and emotional effects trauma can have, how to help families develop coping strategies for their trauma and how to be aware of and address vicarious trauma effectively. Bill Jenkins, WBJ Press, Northfield, IL 26 Monday 10:15-11:45am Franklin 13 Creating Comfortable Witnesses Witnesses have common concerns and fears as they consider testifying in court. This workshop addresses those issues to empower victims and witnesses by providing them with perspective on their role, rights and responsibilities in the justice process. Participants will also learn ideas for preparing witnesses to give testimony. MaryAnne Kinnell, Calgary Police Service, Calgary, AB Monday 3:00-5:00pm Ballroom Heaven s Rain Film Screening The story of the Douglass Family, brutally attacked in their rural home in 1979, parents murdered and Brooks and his sister left for dead, caught national attention. Compelled by what happened that day and the days after, Brooks became the youngest state senator in Oklahoma history so that he could take action against the injustices many victims of crime face. Recently, Brooks has co-written and acts in Heaven s Rain, a motion picture, based on the true events of his family. Heaven s Rain is a story of love, faith, and forgiveness triumphing over tragedy. Join us for this special NOVA screening. Brooks Douglass, Malibu, CA Monday 3:15-4:45pm Franklin 1 Conducting a Statewide Cyber Safety Awareness Campaign Cyber safety is crucial if the tide of victimization is going to be stemmed in any significant way. This workshop provides an understanding of issues and concerns related to cyber safety. Since raising awareness at the highest level is crucial, participants will also learn how to identify and engage potential campaign partners and access resources at little or no cost. Kathy Nichols, Office of the Ohio Attorney General, Columbus, OH Monday 3:15-4:45pm Franklin 5 Child Development and Investigative Interviewing in Abuse Cases: A Framework for Children, Adolescents, and Individuals With Developmental Disabilities Gain a better understanding of core concepts of child development and the milestones that impact the investigative interview. In addition, learn how prevalent developmental disabilities can impact communication, the dynamics of child abuse - particularly sexual abuse, and tools for effective investigative interviewing with the developmentally disabled population.. Jackie Block Goldstein, LSW, Philadelphia Children s Alliance, Philadelphia, PA 27

16 MONDAY MONDAY Monday 3:15-4:45pm Franklin 6 Power of Retreat: Art and Nature In this workshop participants will learn to identify techniques to release heaviness and free the spirit for personal creativity to promote the process of recreating life after loss. In addition, the group will look at art forms that disclose and transform the internal landscape into visual images to help facilitate dialogue and adaptation to life in its present circumstances. Delores Gulledge, Ph.D., FT, CCR, Arts As Medicine, LLC, Columbia, SC Van Gulledge, Arts As Medicine, LLC, Columbia, SC Monday 3:15-4:45pm Franklin 7 The Victimization of a Survivor: When a Child Has Been Murdered This workshop uses a film to examine the lives of five mothers from Philadelphia whose sons s were murdered. Though from five different walks of life, these five learned ways to communicate the need for victim support in their communities. Participants will discover how to channel the pain of loss into change for victims and also identify barriers to healing. Dorothy Johnson-Speight, Mothers In Charge, Inc., Philadelphia, PA Ruth Donnelly, Mothers In Charge, Inc., Philadelphia, PA Donna Giddings, Mothers In Charge, Inc., Philadelphia, PA Vernetta Burger, Mothers In Charge, Inc., Philadelphia, PA Kathleen O Hara, Creative Strategies for Living, Philadelphia, PA Monday 3:15-4:45pm Franklin 8 Elder Abuse Outreach Strategies Community based senior centers provide an effective opportunity for victim service providers to create an access point for senior victims of crime. This training context examines how to form partnerships with established venues and programs serving the elderly and senior citizens. Participants also explore strategies for outreach to elderly victims that incorporate an understanding of their unique needs, limitations and communication capacities. Maria Macaluso, Women s Center of Montgomery County, Elkins Park, PA Linda Collins, Senior Adult Activies Center, Norristown, PA Monday 3:15-4:45pm Franklin 9 Heightening Awareness: Using a Data-Driven Approach on a Shoestring Budget Getting the message out about our agencies, our resources and the needs of victims is a constant need. How does a person do that on a tight budget? This workshop provides insight into using data to determine the best ways to reach a local audience with specific messages. Participants will also discuss free and low-cost ways to promote the organization and create partnerships to raise awareness in local communities. Ray Montena, Office of Victim Services, PA Commission on Crime and Delinquency, Harrisburg, PA Tara Mead, Office of Victim Services, PA Commission on Crime and Delinquency, Harrisburg, PA Monday 3:15-4:45pm Franklin 10 Promoting Empowerment in Crime Victims: Using Motivational Interviewing Skills In this workshop, participants will understand the principles of empowerment theory and its application when working with crime victims. The basic philosophy of motivational interviewing and its compatibility with victim services will be taught and tools and techniques will be practiced to foster empowerment in crime victims. Elizabeth Dailey, Philadelphia District Attorney s Office, Philadelphia, PA Kathleen Watson, University of Pennsylvania, Philadelphia, PA Monday 3:15-4:45pm Franklin 11 SPLASH. Violence Prevention for Persons with an Intellectual or Developmental Disability This workshop will present a ground breaking curriculum and remake of our previously produced internationally award winning Internet Safety video. The new video for and by students and adults with intellectual and/or developmental disabilities (I/DD) provides three scenarios that demonstrate how this population can be at risk for assault or abuse online. Participants will learn the warning signs of assault and abuse in persons with I/DD and the key components necessary for implementing person-centered prevention, education and safety programs for persons with I/DD. DiAnn Baxley, Ph. D., Transitions, Lewisburg, PA Heather L. Shnyder, Ph. D., Transitions, Lewisburg, PA Monday 3:15-4:45pm Franklin 12 Lessons Learned from Child Advocacy Centers Knowledge Exchange 2011 A Canadian modality, Knowledge Exchanges provide a unique context for learning. The workshop provides participants with a clear understanding of Knowledge Exchanges as well as providing insights from a 2011 event. Logistics will also be discussed for those interesting in holding their own Knowledge Exchange. Susan E. McDonald, Department of Justice Canada, Ottawa, ON Lara M. Rooney, Policy Centre for Victim Issues, Department of Justice Canada, Ottawa, ON Pamela Hurley, Centre for Children & Families in the Justice System, Alexandria, VA Monday 3:15-4:45pm Franklin 13 Identity Theft: Educating and Assisting Victims How do you define ID Theft? Learn more about its impact on the victim, follow up actions, when legal services are necessary and how the legal field can help, and safeguards. Participants will be able to identify ways to get involved in systems-level change. Keith M. Gethers, Maryland Crime Victim Resource Center Inc., Upper Marlboro, MD Merry O Brien, Maryland Crime Victim Resource Center Inc., Upper Marlboro, MD Bridgette Harwood, Maryland Crime Victim Resource Center Inc., Upper Marlboro, MD 28 29

17 TUESDAY TUESDAY LIBERTY LUNCHEON Special Guest: Brooks Douglass This ticketed event will also include a special awards ceremony. Brooks Douglass is a former Oklahoma State Senator, the author of more than twenty pieces of victims rights legislation and a crime victim. But the story began with the Douglass Family, brutally attacked in their rural home in His parents murdered and Brooks and his sister left for dead caught national attention. Compelled by what happened that day and the days after, Brooks became the youngest state senator in Oklahoma history so that he could take action against the injustices many victims of crime face. Recently, Brooks has co-written and acts in Heaven s Rain, a motion picture just released, based on the true events of his family. CAN WE ENFORCE LIBERTY AND JUSTICE FOR VICTIMS? Steve Twist Steve Twist serves as Vice President and General Counsel for Services Group of America, Inc. in Scottsdale, Arizona. He also serves as volunteer General Counsel for Force 100 and the National Victims Constitutional Amendment Project, and is founder and current President of Arizona Voice for Crime Victims. Mr. Twist has served on the national boards of the National Organization of Parents of Murdered Children and the National Organization for Victim Assistance (NOVA). He is currently a member of NOVA s honorary board and remains a special advisory to POMC. Mr. Twist teaches victims rights law at the Arizona State University College of Law and he is a founder of the Crime Victims Legal Assistance Project at the law school which provides free legal representation to crime victims seeking to protect their legal rights. Mr. Twist has worked in the field of victims rights since 1975 when, as a lawyer for the Navajo Nation, he drafted a Resolution that established the Navajo Victims Rights Commission. He served for 12 years, from 1978 to 1991, as the Chief Assistant Attorney General of the State of Arizona where, among his other responsibilities as the number two person in an office with 300 attorneys, he directed the Organized Crime and Racketeering Division. He is the author of the Arizona Constitutional Amendment for Victims Rights, which the Arizona voters adopted in November 1990, and the Arizona Victims Rights Implementation Act. He has extensive experience litigating the enforcement of victims rights. He has worked across the country helping the Congress, state legislatures, and local groups consider and pass victims rights amendments and implementing statutes. Mr. Twist has a B.A. degree in Political Science ( 71) and a J.D. degree in law ( 74) from Arizona State University. Meg Garvin Meg Garvin, M.A., J.D., is the executive director of the National Crime Victim Law Institute (NCVLI) and a clinical professor of law at Lewis & Clark Law School. Ms. Garvin is recognized as a leading expert on victims rights. She regularly presents on victims rights and participates in national forums to develop policy on victims rights. She has testified before Congress and the Oregon Legislature on the current state of victim law. She serves on the Legislative & Public Policy Committee of the Oregon Attorney General s Sexual Assault Task Force, and co-chairs the Oregon Attorney General s Crime Victims Rights Task Force. She served as co-chair of the American Bar Association s Criminal Justice Section Victims Committee from , and has served as a member of the board of directors for the National Organization of Victim Assistance. Prior to joining NCVLI, Ms. Garvin practiced law in a private firm in Minneapolis, Minnesota and clerked for the Honorable Donald P. Lay of the Eighth Circuit Court of Appeals. She received her bachelor of arts degree from the University of Puget Sound, her master of arts degree in communication studies from the University of Iowa, and her juris doctorate from the University of Minnesota. Bill Montgomery Maricopa County (Arizona) Attorney Bill Montgomery was elected in 2010 on a pledge to fight crime, honor victims rights, and protect and strengthen our community. As a West Point Graduate, decorated Gulf War Veteran, professional prosecutor and former Deputy County Attorney, he has dedicated his personal and professional life to serving others. As County Attorney, Bill is committed to vigorously prosecuting crimes and holding criminals accountable, including crimes associated with illegal immigration. Recognizing that violent child sexual predators cannot be rehabilitated, Bill has been an outspoken advocate for life sentences for these offenders. He is equally determined to fight fraud and identity theft through the County Attorney s specialized Fraud and Identity Theft Enforcement bureau. Bill has helped shape legislation designed to protect victims of crime and reform Child Protective Services, and he continues to be a passionate advocate for Victims Rights in Arizona as Maricopa County Attorney. Bill currently resides in Gilbert, Arizona with his wife and their children. Russell Butler Russell Butler, Russell Butler is the Executive Director of the Maryland Crime Victims Resource Center, Inc., which provides criminal justice information 30 31

18 TUESDAY TUESDAY and education; support services; therapeutic individual, family, and group counseling; and legal information, referrals, public policy advocacy, and representation to victims of crime. Mr. Butler has also drafted and advocated for numerous statutes and court rules that have been enacted into law to benefit crime victims. Mr. Butler has represented crime victims regarding their rights in criminal cases in trial and appellate courts both in federal and state courts. Mr. Butler also serves as an adjunct professor at the University of Baltimore Law School, where he teaches The Right of Crime Victims, and he serves on the Victim Advisory Group of the U.S. Sentencing Commission. Richard Pompelio Richard Pompelio has been a leading crime victims attorney for over two decades. In 1992, Richard established the New Jersey Crime Victims Law Center (NJCVLC), which is dedicated to the pro bono representation of crime victims in the criminal justice system. NJCVLC was the first pro bono victim law clinic of its kind, and it became the forerunner to similar clinics established throughout the nation. Presently in its 19th year, NJCVLC has provided no cost legal assistance to over 10,000 victims of crime. Richard serves as executive director and chief legal counsel of NJCVLC. The New Jersey Crime Victims Law Center is dedicated to the life and memory of Tony Pompelio. In July 2011, Richard Pompelio joined the law firm of DiFrancesco, Bateman, Coley, Yospin, Kunzman, Davis & Lehrer, P.C. in Warren, New Jersey. His role will be to help create and develop the first crime victim civil litigation department in a major law firm in New Jersey. The department will focus its efforts on providing representation to survivors of violent crime in their claims for civil damages throughout the state of New Jersey and nationwide. Richard graduated summa cum laude from the University of Kentucky College of Law in 1972 and was admitted to practice law in New Jersey the same year. He has appeared as an attorney in all state and federal courts in New Jersey and in the Supreme Court of the United States. Richard has also served as Chairman of the New Jersey Victims of Crime Compensation Board and as special counsel to the Office of the Attorney General on victims rights. He has been the recipient of many state and national awards for his work on behalf of crime victims, and in 2009 he received the Criminal Justice Lawyer of the Year Award from the American Bar Association. Richard has frequently appeared on television and radio as a victims rights commentator and he has also published numerous articles on the rights and remedies of victims. In addition, he has been involved in the drafting of much of the victims rights legislation in New Jersey over the past twenty years. He is the author of the recent treatise Crime Victims Rights; A Guide for Practitioners and Service Providers and lectures throughout the United States on the subject of legal assistance to crime victims in the criminal and civil justice systems. 6:00AM-7:00AM 7:30AM-4:00PM Morning Walk Meet in the Lobby of the Hotel Registration 7:45AM-8:30AM Membership Meeting: Franklin 1 8:45AM-10:15AM Workshops: Franklin 1, :30AM-12:00PM Workshops: Franklin 1, :15PM-1:45PM Liberty Luncheon (prepaid attendees only) Main Ballroom 2:00PM-3:30PM Workshops: Franklin 1, :30PM-4:15PM 4:15PM-5:45PM 6:00PM-8:00PM 7:00PM Tuesday Workshops Tuesday At-A-Glance Networking Break (includes food and beverages) Can We Enforce Liberty and Justice for Victims? Main Ballroom Fight Crime: Invest in Kids Welcome Reception for Homicide Victim Family Members (sponsored by Fight Crime: Invest in Kids Franklin 10 NOVA National Crisis Responders Reunion (free ticket required for NOVA-trained crisis responders) Philadelphia District Attorney Office, 3 South Penn Square, 1st Floor (Corner of Juniper and South Penn Square) Tuesday 8:45-10:15am Franklin 1 The Latest and Greatest with NOVA Crisis Response Team Training This workshop is a dialogue on NOVA crisis response training best practices including discussions on psychological first aid and updates on training protocols. The conversation will also include updates on organizing and deploying crisis response teams as well as the latest developments for the National Crisis Responder Credentialing Program. Barbara Kendall, National Organization for Victim Assistance, Alexandria, VA 32 33

19 TUESDAY TUESDAY Tuesday 8:45-10:15am Franklin 5 Death Notification Training This training will provide step-by-step procedures for dignified and compassionate death notifications for law enforcement officers, clergy, funeral directors, and service providers. Participants will learn the main principles of a death notification, explore the Do s and Don ts of death notification. They will discuss preparation for survivor reactions and explore the concept of Why do victims respond the way they do? Rebecca Shaver, MADD North Central Affiliate, Conshohocken, PA Linda Sposato, MADD North Central Affiliate, Conshohocken, PA Deborah Amoroso, MADD North Central Affiliate, Conshohocken, PA Tuesday 8:45-10:15am Franklin 6 It Takes a Village to Train an Advocate: One Region s Response to Meeting Statewide Training Requirements Through Technology Participants will see an online streaming video library that allows domestic violence and sexual assault centers to meet Pennsylvania state training standards. Best practices in the formation of a large-scale collaboration between victim service agencies, research institutions, legislators, and the foundation community will be presented. Learn how to use technology to create new and cost-effective training opportunities for domestic violence and sexual assault advocates as well as evaluation tools and measurable outcomes for web-based trainings. Grace A. Coleman, Crisis Center North, Pittsburgh, PA John R. Chapin, Penn State University, Monaca, PA Marlo Svidron, Pittsburgh Action Against Rape, Pittsburgh, PA Tuesday 8:45-10:15am Franklin 7 Building Bridges to Common Ground: Rachel s Fund This workshop will outline techniques to enhance public policy initiatives when collaborating with likely and unlikely allies. Specifically, learn how Rachel s Fund educates, mentors, and assists anti-death penalty advocates to build rapport with the victim services community and how to access these resources in any community. Participants will practice skills through exercises and role plays. Diann Y. Rust-Tierney, National Coalition to Abolish the Death Penalty, Washington, DC Tuesday 8:45-10:15am Franklin 8 Surviving a Con Artist! In this unique workshop, participants will examine the psychological profile of the con artist and learn to identify the clues that reveal the scammer s true objectives and tactics. As well as exploring the victims legal rights, the workshop will address how to assist victims in dealing with guilt, shame and the negative reactions of family and friends. Casey Jones, Woman Against Con Men-WACM, Clovis, NM Tuesday 8:45-10:15am Franklin 9 Traumas of Law Enforcement Participants will learn the role of the agency in line of duty death. They will receive information on the appropriate protocol for defusing and debriefing. Participants will also be able to understand the appropriate methods of working with survivors after the funeral is over. Madeline Neumann, Concerns of Police Survivors, Inc., Camdenton, MO Tuesday 8:45-10:15am Franklin 10 The Address Confidentiality Program in Pennsylvania (ACP) Learn about the Address Confidentiality Program -- the myths and realities and comparisons to other state programs. Attendees will participate in four scenarios. Tod C. Allen, Office of the Victim Advocate, Harrisburg, PA Alicia Smith, Office of the Victim Advocate, Harrisburg, PA Kayla Houser, Office of the Victim Advocate, Harrisburg, PA Tuesday 8:45-10:15am Franklin 11 The Effects of Sexual Victimization on Specific Adult Populations Participants will learn about victimization issues specific to drug and alcohol use as well as special populations and will have an opportunity to practice responses to three population groups. Gina Basciani, The Crime Victim Center of Chester County, Inc, West Chester, PA Kate Stank, The Crime Victim Center of Chester County, Inc, West Chester, PA Tina L. O Connor, The Crime Victim Center of Chester County, Inc, West Chester, PA Tuesday 8:45-10:15am Franklin 12 Surviving Child Sexual Abuse The horrific nature of child sexual abuse demands special insights for those who assist them. This training is designed to give a victim s perspective with insights for front-line advocates and provide strategies for providing optimum support to victims. MaryAnne Kinnell, Calgary Police Service, Calgary, AB Tuesday 8:45-10:15am Franklin 13 The Changing Nature of Volunteerism: Recruiting and Retaining Direct Service Volunteers Volunteers can come from a variety of contexts from newly displaced to retired, to conditional and long-term. This workshop, based upon the experience of a program with six offices and 185 direct services volunteers, explores the opportunities of working with the diverse populations of volunteers, the connections for long-term commitment and maintaining accountability and quality of performance. Maria Macaluso, Women s Center of Montgomery County, Elkins Park, PA Deanna Linn, Women s Center of Montgomery County, Elkins Park, PA 34 35

20 TUESDAY 10:30am-Noon Franklin 1 The Burden of Truth: Serving the LGBT Victims The goals of this workshop are to expand the knowledge of victim advocacy by addressing issues specific to LGBT victimization, to address key concepts of marginalized populations, to become better at navigating the criminal justice system with cultural competence, and to discuss specific crimes and major criminal justice updates. Cheryl A. Ricciardi, Florida Attorney General s Office, Orlando, FL 10:30am-Noon Franklin 5 Crisis Response After Japan s Earthquake, Tsunami, & Nuclear Disasters From a NOVA Crisis Responder to the recent tragedy in Japan, this workshop will diagram the disaster and review cause, elements, challenges, strategies, and issues of concerns. Participants will also hear selected survivor stories from this crisis response and explore the cultural implications related to NOVA s Crisis Intervention Model. Delores Gulledge, Ph.D., FT, CCR, Arts As Medicine, LLC, Columbia, SC Van S. Gulledge, Arts As Medicine, LLC, Columbia, SC 10:30am-Noon Franklin 6 Police Based Victim Services Learn more about the benefit of victim services operating within a police facility, how to use volunteers for front line service, and the role of volunteers with a police service. Also, learn about the benefit of a provincial association for U.S. victim service programs. Brent Hutt, Calgary Police Service Victim Assistance Unit, Calgary, AB Penny Ferguson, Calgary Police Service Victim Assistance Unit, Calgary, AB 10:30am-Noon Franklin 7 Public Policy, Victim Activism and Advocacy Public policy is a concept not always fully understood. This workshop addresses the principles involved in public policy and the role of victim advocacy. Participants also learn about major trends in criminal and juvenile justice and victim services public policy. Carol Lavery, Office of the Victim Advocate, Commonwealth of Pennsylvania, Harrisburg, PA Steve Derene, National Association of VOCA Assistance Administrators (NAVAA), Madison, WI 10:30am-Noon Franklin 8 Bullying in the Digital Age: It s Not Your Parent s Bully Bullying today offers unique challenges for victims and those who serve them. This workshop is designed to identify the various harassment modalities that are being used today, in the context of the social and cultural norms considered acceptable in cyberbullying situations. Participants will learn methods and resources for assisting victims and reducing cyberbullying risks along with a larger coordinated approach to prevention. Michael J. Pesce, Network of Victim Assistance, Jamison, PA David W. Zellis, Bucks County District Attorney s Office, Doylestown, PA 10:30am-Noon Franklin 9 Common Sense Without Cents This workshop will focus on techniques to providing better victim services even when there is little or no money in the budget. In the current economic climate and budget cuts that many agencies are facing, providing comprehensive services can seem monumental. But, by applying common sense and old-fashioned networking, services to victims can continue at little or no cost. Victims should never have to bear the brunt of budget cuts. As advocates, we will explore inventive ways to fulfill the needs of victims of violent crime. Sharon H. Mai, Hudson County Prosecutor s Office, Jersey City, NJ Jo Ellen Kirk, Hudson County Prosecutor s Office, Jersey City, NJ Silena R. Shuta, Hudson County Prosecutor s Office, Jersey City, NJ 10:30am-Noon Franklin 10 Working With Victims of Stalking: Strategies for Advocates What are the unique challenges facing victims of stalking and the advocates working with them? Participants will identify strategies to assist law enforcement in investigating stalking crimes, learn how to develop safety plans and stalking protocols within the local criminal justice system, and identify resources. Lynne M. Feldman, Network of Victim Assistance, Jamison, PA 10:30am-Noon Franklin 11 Addressing the Needs of the Other Crime Victims: Going Beyond Restitution Other Crimes = Arson, Assault, Burglary, Hate Crimes, Identity Theft, Robbery, Theft. This workshop will identify the range of psychological, emotional, and material losses associated with other crimes and look at comprehensive needs assessment strategies for victims. Participants will learn language and communication skills, understand unique cultural concerns, and techniques to promote feelings of safety for the victim throughout the criminal justice process. Elizabeth Dailey, Philadelphia District Attorney s Office, Philadelphia, PA Leslie Davila, Office of Child & Youth Protection, Archdiocese of Philadelphia, Philadelphia, PA 10:30am-Noon Franklin 12 The National Advocate Credentialing Program: What is it? What Can it Do for Me? Participants will get an overview of the national credentialing program, its history, components and the levels of achievement. In addition, learn how to access the NACP application as well as when and how to apply and renew. Be one of the many who have already put their education, experience, and skills into earning this professional credential. Jeannette M. Adkins, Greene County Prosecutor s Office, Bellbrook, OH TUESDAY 36 37

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