PLAN YEAR 2015 Flexible Benefits Guide A GUIDE TO YOUR BENEFITS FOR EXCLUDED EMPLOYEES IN THE BC PUBLIC SERVICE

Transcription

1 PLAN YEAR 2015 Flexible Benefits Guide A GUIDE TO YOUR BENEFITS FOR EXCLUDED EMPLOYEES IN THE BC PUBLIC SERVICE

2 Table of contents Introduction 2 Program overview 3 Who is eligible for benefits? 5 When does coverage begin? 7 How to enrol 8 How to update your coverage 10 Open enrolment Eligible life event Work status changes 12 Choices at a glance 16 Medical Services Plan 19 Extended health plan 20 What is covered by your extended health plan? Your extended health plan options Out-of-province coverage Dental plan 29 What is covered by your dental plan? Your dental plan options Life insurance plans 33 Employee basic life insurance Optional life insurance plans Optional accidental death and dismemberment insurance Health Spending Account 43 How to make a claim 45 Extended health Drugs Dental Life insurance Health Spending Account Taxation 47 When does coverage end? 48 Converting to individual benefits plans Other benefits programs 50 Contacts and resources 51 Glossary 52 1

3 Introduction Welcome to the Flexible Benefits Program for excluded employees. The BC Public Service recognizes that competitive compensation and benefit programs are integral to our ability to attract and retain employees who foster excellence in the public service. Under your Flexible Benefits Program, you can tailor your health and life insurance benefits to best meet your needs. Value of your benefits program Benefits are an important part of your total compensation package. Unless you waive coverage, your employer pays your Medical Services Plan premiums, which are valued at almost $800 per year (more if you have a family). There is no cost to you to participate in the funded extended health and dental plan options, and the reimbursements you receive under the plans are paid for by the employer. In some years, this may be several thousands of dollars. The employee basic life insurance plan provides employee life insurance at a reasonable group premium rate and a portion of your premiums are paid by your employer. These are just some of the benefits that comprise your total compensation package. Other benefits programs are listed on page 50. On average, your benefits add over 20 per cent to your overall compensation. Important This guide provides a comprehensive overview of your benefits programs. Share the details with your family so you can make the most of your benefits program. In the event of any conflict between the contents of this guide and the actual plans and contracts or regulations, the provisions outlined in those documents apply. Know your benefits. Know your options. With choice comes responsibility. You must enrol in the Flexible Benefits Program to take an active role in choosing your benefits. Take the time to learn about your options and to decide how to best apply them to your personal situation. You will have the opportunity to update your options every year during an Open Enrolment period and after an eligible life event. 2

4 Program overview In recognition of the diversity that exists in today s workplace, the Flexible Benefits Program helps you tailor a benefits package that meets the specific needs of you and your family. So rather than all employees having the same benefits coverage, eligible employees get to decide how to spend the money that the BC Public Service allocates to them for benefits coverage. You decide what suits you best. The plans A number of health and life insurance benefit plans make up the Flexible Benefits Program. They fall into the categories of core and optional plans. The difference between the two is that the employer provides funding towards coverage under each of the four core benefit plans. You fund your participation in the optional benefit programs. Core benefits: Medical Services Plan of B.C. Extended health plan Dental plan Employee basic life insurance (mandatory) Optional benefits: Health Spending Account Optional family funeral benefit Employee optional life insurance Spouse optional life insurance Child optional life insurance Employee optional accidental death and dismemberment insurance Spouse optional accidental death and dismemberment insurance Child optional accidental death and dismemberment insurance Important You can adjust your coverage over time by making changes to your options during the annual Open Enrolment period. See page 10 for information. 3

5 Program overview Your choices Only one core plan, Employee Basic Life Insurance, is mandatory, which means you must maintain a minimum level of coverage you cannot waive coverage. You can, however, waive coverage in any or all of the remaining plans. It s your choice. All core and optional plans offer multiple levels of coverage ranging from basic to more comprehensive coverage. Each level of coverage is called an option and has a cost (or price) associated with it. In a given plan, the higher the option, the greater the coverage and the more it costs. See Your choices at a glance, starting on page 16. Your costs and flex credits Funding dollars are called flex credits and each flex credit equals $1. Flex credits are before-tax dollars and allocated to employees as follows: 1. You receive $200 general flex credits that you can spend however you choose (e.g. higher dental coverage). 2. You receive flex credits towards the cost of your Medical Services Plan, extended health, dental and employee basic life insurance. 3. You receive the number of flex credits required to pay for a middle option (called fully funded) in each of those four core benefit plans regardless of your family status (employee only; employee plus one; employee plus two or more). If you choose that fully funded option, the cost is $0. If you choose an option that is below that fully funded option, you will have additional flex credits to use elsewhere. If you choose an option that is above that fully funded option, you will pay for the coverage using unallocated flex credits or by paying monthly premiums based on your family status. Important Use the calculator tool on MyHR to determine the total number of flex credits you receive, the cost of your benefits and the maximum number of flex credits you may allocate to your Health Spending Account. 4

6 Who is eligible for benefits? Employees The Flexible Benefits Program is offered to regular excluded employees and eligible excluded auxiliary employees in the following categories: Orders in Council: Categories A, B and C. Managers in the three bands of Applied, Business and Strategic Leadership. Schedule A, legal counsel, executive administrative assistants and senior executive assistants. Salaried physicians. Deputy ministers, associate deputy ministers and assistant deputy ministers. Provincial Court Judges and Masters of the Supreme Court. Judicial Justices. Officers of the Legislature. You must enrol to be eligible for coverage. Dependents You can extend your benefits to your spouse and to children who meet eligibility requirements. You must enrol your dependents to receive coverage. Spouse Your legal or common-law spouse (same or opposite sex) who is living with you is eligible for coverage. By enrolling your common-law spouse in your benefits plans, you are declaring that person as your common-law spouse. A separate form is not required. If your spouse is also enrolled in a benefits program, you may be able to submit your extended health and dental receipts to both plans and get up to 100 per cent of your eligible expenses reimbursed, which may impact your enrolment choices. See page 46 for information. If you separate from your spouse, s/he is no longer eligible for coverage under your benefits plan. Any terms and conditions under separation and divorce agreements are the responsibility of the employee, not the employer. Once a common-law spouse has been enrolled in your benefits plan, a different common-law spouse and any eligible dependents may be enrolled in the plan 12 months after you have cancelled coverage for the previous common-law spouse and applicable dependents. You are responsible for cancelling your spouse s coverage when s/he is no longer eligible for coverage. Dependent Children Your children (natural, adopted, step children or legal wards) are eligible for coverage if they are unmarried/not in a common-law relationship, mainly supported by you, dependents for income tax purposes, and who are any of the following: Under the age of 19. Under the age of 25 and in full-time attendance at a school, university or vocational institution which provides a Definitions A glossary with terms that may be unfamiliar to you is available on page 52. 5

7 Who is eligible for benefits? recognized diploma, certificate or degree. Mentally or physically disabled and past the maximum ages stated above, provided they became disabled before reaching the maximum ages and that the disability has been continuous. The child, upon reaching the maximum age, must still be incapable of self-sustaining employment and must be completely dependent on you for support and maintenance. Residing with your former spouse who is not eligible for health and dental coverage. Note: A grandchild is not an eligible dependent unless adopted by or a legal ward of the employee or the employee s spouse. Certification of dependent children over 19 Coverage for a dependent child will automatically end at the end of the month in which s/he reaches age 19 unless you certify that the child is in full-time attendance at a school, university or vocational institution which provides a recognized diploma, certificate or degree. You must certify that dependent child s status as a student and re-certify that status each year to maintain coverage. To certify or register your dependent child as a student, submit the forms for updating coverage on page 8. Recertification notices for each benefits plan will be sent to you by the benefits carrier (i.e. Pacific Blue Cross for extended health and dental plans and Health Insurance BC for your Medical Services Plan). It is your responsibility to ensure that the requested certification forms for each benefits plan are submitted. You are responsible for cancelling coverage for dependent children who are no longer eligible for coverage (e.g. If they decide not to attend school after you have certified their status as a student). Coverage for a dependent child with full-time student status will automatically end at age 25 unless the child has disability status. Important To maintain benefits and ensure uninterrupted coverage, when your dependent child reaches 19 you must certify his or her status as a full-time student and recertify that status each year. 6

8 When does coverage begin? When does coverage begin? Benefit Regular Employee Auxiliary Employee Medical Services Plan, extended health and dental plans Basic employee life insurance Optional family funeral benefit Optional life & optional accidental death and dismemberment (AD&D) insurance You can enrol immediately. You must enrol within 30 days of becoming eligible or you will receive the default options (see page 9). Coverage begins the first day of the month following enrolment. Coverage begins immediately. You must enrol within 30 days of becoming eligible or you will receive the default option (see page 9). It s strongly recommended that you designate a beneficiary for your life insurance. You can enrol immediately. You must enrol or you will receive the default option, which is to waive coverage. Coverage is effective for all dependents listed on the enrolment form. If selected, coverage begins the first of the month following enrolment. You can enrol immediately. You must enrol or you will receive the default option, which is to waive coverage. You must list which dependents you wish to cover under each insurance plan. If selected, coverage begins the first of the month following enrolment except where evidence of insurability and approval is required. Coverage will begin once approval is granted by the carrier. You can enrol after meeting eligibility requirements. You must enrol within 30 days of becoming eligible or you will be assigned to the default options (see page 9). Coverage begins the first day of the month following enrolment. Coverage begins upon meeting eligibility requirements. You must enrol within 30 days of becoming eligible or you will be assigned to the default option (see page 9). It s strongly recommended that you designate a beneficiary for your life insurance. Eligible to enrol after meeting eligibility requirements. You must enrol within 30 days of becoming eligible or you will receive the default option, which is to waive coverage. Coverage is effective for all dependents listed on the enrolment form. If selected, coverage begins the first of the month following enrolment. You can enrol after meeting eligibility requirements. You must enrol within 30 days of becoming eligible or you will receive the default option, which is to waive coverage. You must list which dependents you wish to cover under each insurance plan. If selected, coverage begins the first of the month following enrolment except where evidence of insurability and approval is required. Coverage will begin once approval is granted by the carrier. Coverage for eligible dependents Coverage is effective on the date on which your coverage is effective, or on the first of the month following the date the enrolment form is received and processed by the Benefits Service Centre, whichever is later, except where evidence of insurability and approval is required. Then, coverage will begin once approval is granted by the carrier. Note: Coverage for a newborn child is effective from the date of birth provided you enrol him/her within 60 days. Otherwise, coverage for your newborn will be effective on the date of application. 7

9 How to enrol How to enrol for the first time 1. Do your homework so you can tailor your benefits to meet your needs: Read this document carefully. Review your medical and dental expenses over the past year. Review your spouse s coverage, if applicable. Use the calculator tool on MyHR to review. 2. Complete these forms: Medical Services Plan (MSP) Application for Group Enrolment Flexible Benefits Enrolment/Change Form Group Life Beneficiary Designation (You are automatically enrolled in employee basic life insurance, but you may want to designate a beneficiary.) Note: The Benefits Service Centre requires the originals of any group life insurance forms. PharmaCare Registration Note: Do not submit this form to MyHR. 3. Submit forms by faxing, ing or mailing to MyHR within 30 days of eligibility: Fax: Attach to an AskMyHR Online Service Request Mail: Benefits Service Centre, Block E, 2261 Keating Cross Road, Saanichton, B.C. V8M 2A5 How to Update Your Dependents To add or cancel dependents, complete and submit these forms: Medical Services Plan (MSP) Group Change Request Flexible Benefits Enrolment/Change Form For information about updating your benefits due to an eligible life event, see page 11. Note: If you are mailing your change forms, allow plenty of time for them to reach the Benefits Service Centre within 60 calendar days from the date of the eligible life event. Choosing life insurance coverage Maintaining employee basic life insurance coverage is a condition of employment and cannot be waived. The minimum coverage required is $25,000, and there are two other options available. The rules around when you need to provide evidence of insurability (good health) are outlined below. When you first enrol, you can choose any option of basic employee life insurance without having to provide evidence of good health. You can also elect up to $50,000 of optional life insurance coverage for yourself and/or your spouse without having to provide evidence of insurability. If you elect more than $50,000 of optional life insurance for yourself and/or your spouse in your initial enrolment, you will be required to provide evidence of good health. Evidence of good health is not required for child optional life insurance, Optional Accidental Death & Dismemberment Insurance or the Family Funeral Benefit. If required, complete an evidence of insurability form and mail it to the address noted on the form. Don t miss out Your benefits enrolment forms must be received by MyHR no later than 30 calendar days from your date of hire (or date of eligibility). If you miss the deadline, you will receive the default benefits package outlined on page 9. Employee Life Insurance Beneficiary Remember you may update your employee life insurance beneficiary at any time. 8

10 How to enrol Remember to list your dependents and select them for the benefit on the enrolment form In order to have dependents covered under Medical Services Plan, extended health and dental, you must ensure that your dependents are listed on the enrolment form and that you select the dependents you wish to cover under each benefit plan (Medical Services Plan, extended health and dental). So, take the time to ensure that your dependent information is correct and that you have selected the right dependents for coverage in each plan. Be sure to designate beneficiaries for your employee basic and optional life insurance Complete and sign a beneficiary designation form. If you do not designate your beneficiary by submitting the signed form, benefits will be paid to your estate. Beneficiary designations are not effective until the completed and signed original form has been received by MyHR. If you do not enrol on time, you ll receive a default package of benefits Don t miss out on the opportunity to tailor your benefits package. Take the time to review your benefits and actively enrol. The following default package may not meet your needs and you will not be able to change your benefits until the annual Open Enrolment period unless you have an eligible life event. Benefit General flex credits Medical Services Plan Extended health Dental Employee basic life insurance Health Spending Account Unallocated flex credits Default You will receive the $200 in general flex credits Waive Option 3 coverage for yourself only Option 4 coverage for yourself only Option 3 (3 x annual salary, $80,000 minimum) Waive Paid out as taxable cash Note: If you are transferring into the Flexible Benefits Program from the Bargaining Unit Benefits Program, you will be enrolled in the benefit plans (and plan options) that most closely match the coverage you had while participating in the Bargaining Unit Benefits Program. Eligible dependents covered under the Bargaining Unit Benefits Program will also be covered under the Flexible Benefits Program. 9

11 How to update your coverage Open Enrolment Each fall, during Open Enrolment, you are able to change benefits coverage for you and your dependents for the next benefit plan year, which starts on January 1. The only exception to this is if you selected the top option for extended health (Option 5) and/or dental (Option 6). You are locked into these options for two plan years. It is recommended that you review your recent claims experience and look at the changes to the plans (See What s new in 2015 to the right), and then either confirm your current choice or select a better option for you and your family through Employee Self Service. If you don t make choices during Open Enrolment, your benefits will remain the same as the previous year, and you waive the opportunity to have a Health Spending Account. You will not be able to change your benefits until the next Open Enrolment period or eligible life event. What if I m away during Open Enrolment? If you are away during Open Enrolment, and wish to make changes to your options, contact MyHR before you leave. You can access Employee Self Service from home, or you can request enrolment forms to be sent to you. Simply complete the forms and mail them to MyHR. What s new for 2015? Costs and credits for Medical Services Plan have changed to reflect the increase in Medical Services Plan premiums effective January 1, There is no additional cost to you. The annual premium for the Family Funeral Benefit has increased from $25.20 annually to $25.80 annually effective January 1, Don t miss out! Open Enrolment is your annual chance to update your coverage for the next calendar year. Plan members will receive reminders about Open Enrolment. Important Use the calculator tool on MyHR to determine the total number of flex credits you receive, the cost of your benefits and the maximum number of flex credits you may allocate to your Health Spending Account. 10

12 How to update your coverage Eligible life event During the year, you may change your benefit options after you experience an eligible life event. Eligible life events allow you to make changes to your benefit options within 60 days of the event. They include: Marriage or entering a common-law relationship. Divorce, separation or end of a common-law relationship. Birth or adoption of a child. Loss of a child s status as a dependent (marriage, age limit, school status, etc.). Your spouse gains or loses a benefit coverage. Death of a spouse or child. To update your dependents see page 8. Increasing life insurance coverage There are some limitations on increasing life insurance. You or your spouse will be asked to complete an evidence of insurability form (a medical questionnaire) if you: increase your employee basic or optional life insurance from the previous year; or increase your spouse optional life insurance. The insurance company must review your information and approve your request before increased coverage can take effect. Effective dates of coverage Changes will be effective on the appropriate date based on the timing of Open Enrolment, an eligible life event or the approval of evidence of good health for life insurance. Changes made during Open Enrolment will be effective at the start of the subsequent plan year (January 1). Changes made as a result of an eligible life event will be effective on the date of the event. If a life event is reported more than 60 days after the event, changes to your options will not be permitted at that time. Exceptions, back-dating and retroactive adjustments will not be made. Be sure to review your coverage and make changes during the Open Enrolment period or as soon as possible after the eligible life event to ensure that MyHR receives your benefits change forms no later than 60 days from the date of the event. Note: If you are mailing your change forms, allow plenty of time for them to reach MyHR within 60 calendar days from the date of the eligible life event. Important If you don t notify MyHR within 60 days of a life event, you can add (or subtract) your dependents from your coverage but you cannot update your choices (i.e. select different plan options). 11

13 Work status changes The BC Public Service recognizes that each of us, throughout our career in the BC Public Service, may experience various work events (e.g. becoming a new employee, travelling out of the country, leaving the public service, etc.) that will change the type of coverage we receive. The following is a list of common work status changes and the effects on benefits coverage. If you have any questions, contact MyHR. What happens if: I transfer from a regular to an auxiliary position? I am on a temporary assignment to an excluded position from my base position which is a bargaining unit position? I transfer to a bargaining unit position? Your benefits coverage ends at the end of the month of your date of transfer and you must re-qualify for benefits. Any balances remaining in your Health Spending Account or taxable cash are forfeited. You are eligible for flexible benefits effective the first of the month following your temporary assignment to the excluded position. Your temporary assignment must be 21 days or longer to apply. When you return to your bargaining unit position, you return to the bargaining unit benefits plan. Your Health Spending Account or taxable cash terminates at the end of the month. Any balances remaining are forfeited. Your extended health and dental claims history (e.g. payment towards your deductible, eligibility periods for things like vision care) will remain with you throughout your employment. You should always confirm your eligibility for reimbursement prior to purchasing. When you transfer to your bargaining unit position, you are covered under the bargaining unit benefits plan. Your flexible benefits coverage terminates at the end of the month of your transfer. Your Health Spending Account or taxable cash terminates at the end of the month. Any balances remaining are forfeited. Note: Your extended health and dental claims history (e.g. payment towards your deductible, eligibility periods for things like vision care) will remain with you throughout your employment. As such, you should always confirm your eligibility for reimbursement of a product or service prior to purchasing it. Note: The Family Funeral Benefit under the Flexible Benefits Program is the same coverage as Optional Spouse and Dependent Life Insurance Plan under the bargaining unit benefit program (with the exception that there is an evidence of insurability requirement under the bargaining unit plan). You can transfer to the bargaining unit plan evidence free by completing the election form and submitting it to MyHR within 90 days of your date of transfer into the bargaining unit. If you miss this deadline, you will be required to submit evidence of insurability along with the election form, and coverage will be subject to approval by the insurance carrier. 12

14 Work status changes I transfer from a bargaining unit position to an excluded position and do not enrol in the Flexible Benefits Program? When you transfer into an excluded position, you have 30 days to enrol in the Flexible Benefits Program. We recommend that you complete your enrolment forms. It s your opportunity to choose the best options available to you and any eligible dependents. If you do not enrol, you will be enrolled (by default) in the corresponding benefit plans you had under the Bargaining Unit Benefits Program with the options that most closely match your coverage under the bargaining unit plan. Any dependents covered under the bargaining unit plans will also be covered under the Flexible Benefits Program. Any unused flex credits will be paid out in monthly instalments as taxable cash. You will have to wait until the next Open Enrolment period (or until you experience an eligible life event) to make any changes. Your extended health and dental claims history (e.g. payment towards your deductible, eligibility periods for things like vision care) will remain with you throughout your employment. As such, you should always confirm your eligibility for reimbursement prior to purchasing. I am away during Open Enrolment period? I am on Short Term Illness and Injury Plan (STIIP)? I am approved for Long Term Disability (LTD)? I commence a rehabilitation trial? I return to work from Long Term Disability? I am on a leave with pay? If you will be on a short-term leave with pay or on vacation during the Open Enrolment period, you must contact MyHR before you leave if you wish to make changes to your benefit plan options and/or to allocate flex credits to a Health Spending Account. You can access Employee Self Service from home, or you can find the change forms on MyHR. You are eligible to continue in the flexible benefit options you have at the time you commence STIIP. You can participate in Open Enrolment and make changes if you have an eligible life event. Benefits in place prior to being approved for LTD will remain in place during the LTD period, and $200 flex credits (dollars) will be allocated to your Health Spending Account. If you return to work on a rehabilitation trial after being on LTD, your LTD claim continues to be active and there are no changes to your benefits coverage. If you return to work during the same plan year (calendar year), you are reinstated in the options you selected within the Flexible Benefits Program and are eligible to make changes at the next Open Enrolment or eligible life event windows. If you return to work in a different plan year (calendar year), you will have the opportunity to make new selections in the Flexible Benefits Program at that time. During these leaves, you may participate in Open Enrolment and make changes after eligible life events. Contact MyHR for information. 13

15 Work status changes I am on a leave without pay? You cannot make changes to your options while you are on a leave without pay. You may continue in the benefit plan options that you have at the time you commence your leave by paying the benefit premiums, otherwise coverage will terminate until you return to work. If you return to work during the same plan year (calendar year), you will be reinstated in the options you selected within the Flexible Benefits Program and would be eligible to make changes at the next Open Enrolment or eligible life event windows. If you return to work in a different plan year (calendar year), you will be able to make your new selections in the Flexible Benefit Program at that time. If you choose not to continue your employee or spouse optional life insurance during your leave, and your leave extends beyond 90 days, you will be required to provide evidence of insurability if you wish to reinstate these benefits. I am on a Maternity/Parental/ Pre-placement Adoption Leave? You may participate in Open Enrolment during your leave. Benefits in place prior to your leave will remain in place during this leave. The birth of a child is an eligible life event. As such, you have 60 days from the birth of your child to update your benefits coverage (except for changes related to the optional Health Spending Account, which can only be made during Open Enrolment). After 60 days, you can still add your child to your coverage, but you cannot change your options. If you choose, you may waive Medical Services Plan and/or extended health and dental plan coverage during your leave. Employees often consider this if they have coverage under their spouse s plan or if they want to minimize repayment of benefits if they are unsure about returning to work after their leave. Maintenance of employee life insurance and long term disability coverage is mandatory during your leave. If you do not satisfy the return to work requirements after your leave, you will be required to pay for these and any other benefit premiums paid on your behalf during your leave. For more information, visit MyHR. I travel out of province? Your coverage depends on a number of factors, including whether you are on government business, on vacation or on a leave of absence. Contact MyHR at Note: The Medical Services Plan strongly advises B.C. residents to purchase additional health insurance when traveling out-of-province to cover the cost of services not included in the plan. Detailed information is available on MyHR. My employment terminates and I m rehired within 90 days to an excluded position that is eligible for flexible benefits? When your flexible benefits are reinstated, you will receive the same coverage you had prior to termination. You cannot make changes until the next Open Enrolment period or eligible life event windows. 14

16 Work status changes I am actively working and I reach the age of 65? I retire from the BC Public Service? I resign from the BC Public Service? I die? Coverage for Medical Services Plan, extended health and dental does not change when you turn 65. However, you are no longer eligible for employee basic life insurance or for any of the optional life insurance or optional accidental death and dismemberment insurance products. To learn more about converting to individual benefits plans, see page 49. Note that Long Term Disability also ends at age 65. Your coverage ends at the end of the month in which you retire. Retirement benefits are administered through the BC Public Service Pension Plan. The benefits coverage available under the Public Service Pension Plan is different from this program. Review retirement benefits criteria at the BC Pension Corporation website. Your extended health and dental coverage terminates on your last day of work. All other flexible benefits terminate on the last day of the month of your date of termination. Any balances remaining in your Health Spending Account or taxable cash are forfeited. Employee coverage Flexible benefits coverage will terminate at the end of the month in which the death occurs. Medical Services Plan coverage for dependents Dependent coverage will terminate at the end of the month in which the death occurs. Cancellation of the dependent coverage will generate an individual account for any covered dependents. Dependents are advised to contact the Medical Services Plan at to confirm coverage and contact information so there is no lapse in coverage. Extended health, dental plan and Health Spending Account coverage for dependents Extended health, dental plan and HSA terminates at the end of the month following the month in which the employee dies (e.g. extended health, dental plan and HSA terminates on April 30 when the employee s death occurs in March). Under the conversion policy, dependents can purchase individual extended health and dental plan coverage, evidence free and with no waiting period, within 60 days of the end of the month in which the group coverage ends. Of course, family members are free to purchase coverage from any health insurance carrier they choose. Optional life and optional AD&D coverage for dependents Coverage ends at the end of the month in which the death occurs. Covered dependents have the opportunity to apply for individual coverage. See Converting to individual benefits on page 49 for further information. 15

17 Choices at a glance Important Everyone is unique and has different needs for benefits. There are plenty of choices in the Flexible Benefits Program to enable you to create a benefits package to meet your needs. For each benefit, you will either select the option that best meets your needs or you will waive that coverage. The exception is with employee life insurance you must maintain a minimum ($25,000) level of coverage. The following tables summarize the coverage in each option of each benefit plan, starting with the Medical Services Plan of B.C. For your convenience, we ve included annual net pricing information with each table. See sidebar for full details. Note that the fully funded option is shaded in blue in each benefit plan. MEDICAL SERVICES PLAN Waive Option 1 (fully funded) Medical Services Plan coverage No coverage Coverage Annual price (all family sizes) $117 CR $0 If the cost of the option you choose is less than the fully funded option, you will have left-over flex credits. The annual price, in green, will show a dollar amount credit (e.g. $117 CR). If the cost of the option you choose is $0, this is the fully funded option. It is shaded in blue for ease of reference. If the cost of the option you choose is greater than the fully funded option you will have to partially pay for that option. The annual price, in red, will show a dollar amount cost (e.g. $108). 16

18 Choices at a glance EXTENDED HEALTH PLAN Waive Option 1 Option 2 Option 3 (fully funded) Option 4 Option 5 (two year lock-in) Annual deductible No coverage $80 $200 $80 $0 $0 Reimbursement (for most expenses including prescription drugs) No coverage 20% 80% 1 80% 1 80% 1 100% Vision No coverage $250/2 years None $250/2 years $500/2 years $500/2 years Paramedical services (acupuncture, chiropractor, massage therapy, naturopathic physician, physiotherapy, podiatry) Hearing aids (Adult: 4 years/ Child: 2 years) Annual price No coverage $300/year/person combined (all services) $800/year/person combined (all providers) $200/year/person ($500/ family)/service except: massage therapy ($750/person/year) physiotherapy (no annual maximum) $500/year/person/ service $500/year/person/ service No coverage $700 per ear $700 per ear $1,500 per ear $1,500 per ear $1,500 per ear Employee only $300 CR $198 CR $135 CR $0 $108 $309 Employee + 1 dependent $216 $417 Employee + 2 or more dependents $324 $525 DENTAL PLAN Waive Option 1 Option 2 Option 3 Basic services recall exams every 6 months for dependent children and every 9 for adults, unless otherwise stated. No coverage 20% 80% 100% Recall for adults: 6 months Option 4 (fully funded) Option 5 Option 6 (two year lock-in) 100% 100% 100% Recall for adults: 6 months Major services No coverage 50% 65% No coverage 65% 75% 85% Orthodontic services (Note: LTM = lifetime maximum) No coverage 50% with LTM of $2,000 No coverage No coverage 55% with LTM of $3,500 No coverage 55% with LTM of $5,000 Annual price Employee only $300 CR $195 CR $96 CR $75 CR $0 $42 $213 Employee + 1 dependent $84 $426 Employee + 2 or more dependents $120 $633 1 Reimbursement at 80% for the first $1,000, then at 100% for the balance of the year. Cost to you Left-over flex credits 17

19 Choices at a glance EMPLOYEE BASIC LIFE INSURANCE Option 1 Option 2 (fully funded) Option 3 Coverage $25,000 $80,000 3x annual salary (minimum $80,000) Annual price (Employee s portion) $112 CR $0 ( x annual salary) - $163* Note: A minimum amount of life insurance is required. Evidence of insurability is not required on first enrolment, but it is required for future increases. OPTIONAL LIFE INSURANCE Waive Option 1 Employee You must choose Option 3 of employee basic life insurance to apply for this coverage. Spouse Child No coverage No coverage No coverage Units of $25,000 to $1 million maximum Units of $25,000 to $500,000 maximum $11.28 per unit of $5,000 to a maximum of $20,000 ANNUAL RATE FOR EACH UNIT ($25,000) OF COVERAGE FOR OPTIONAL LIFE INSURANCE (NS=NON-SMOKER; S=SMOKER) Gender\Age (yrs) Under Female (NS) $9 $12 $18 $30 $48 $78 $105 Female (S) $12 $18 $30 $54 $87 $132 $183 Male (NS) $15 $15 $21 $45 $84 $138 $183 Male (S) $30 $33 $54 $99 $168 $285 $381 Note: During initial enrolment, you and your spouse are eligible for up to $50,000 of optional life insurance evidence free. Evidence of insurability is required for all future increases. OPTIONAL ACCIDENTAL DEATH AND DISMEMBERMENT INSURANCE Employee Spouse Child Waive Option 1 Rates for Option 1 No coverage No coverage No coverage Units of $25,000 to $500,000 maximum Units of $25,000 to $500,000 maximum Units of $10,000 to $250,000 $9.60 per unit of $25,000 $9.60 per unit of $25,000 $3.30 per unit of $10,000 (single rate covers all listed children) OPTIONAL FAMILY FUNERAL BENEFIT HEALTH SPENDING ACCOUNT (HSA) Waive Option 1 No coverage $10,000 spouse $5,000 per child Annual price $0 $25.80 Waive No HSA Option 1 Elect HSA and allocate a minimum of $100 flex credits to it. Note: You may only allocate funds to an HSA during initial enrolment and Open Enrolment. Cost to you Left-over flex credits 18

20 Medical Services Plan The Medical Services Plan of B.C. insures medically-required services provided by physicians and supplementary health care practitioners to all eligible British Columbians. Your Medical Services Plan options All British Columbia residents must be covered under the Medical Services Plan. After you enrol for coverage under the Flexible Benefits Program, your employer will pay 100 per cent of your Medical Services Plan premiums, which are valued at more than $800 per year (more if you have a family). For information about how to enrol, see page 8. Eligibility To be eligible for coverage, employees and their dependents must: Be residents of British Columbia. Be Canadian citizens, permanent residents or temporary document holders. Employees must also meet the eligibility requirements for regular and auxiliary employees. If you and/or your dependents recently moved to B.C., the Medical Services Plan requires a waiting period of the remainder of the month in which your residence in B.C. is established, plus two months. First Nations and Inuit Residents Status Native and Inuit residents usually enrol through Health Canada s First Nations and Inuit Health Branch. For further information about Medical Services Plan coverage for status Native and Inuit peoples, visit Ministry of Health website. Waive If you waive coverage under the Flexible Benefits Program: You must have coverage elsewhere or a self-administered account will automatically be set up for you and you will be billed directly by Health Insurance BC. You will receive flex credits that you can use elsewhere. Note: All employees, regardless of family status, will receive the same number of flex credits upon waiving a benefit plan. Option 1 You can select coverage for: Employee only Employee plus one dependent Employee plus two or more dependents Note: You must list any dependents you wish to cover. Option 1 is fully funded so your annual price is $0. Things to consider If you and your spouse both have access to this benefit, only one person needs to enrol for coverage for the whole family. Because this is a taxable benefit, it is important to ensure you are only enrolled once to avoid paying unnecessary taxes. There may be a tax advantage for the lower income earner to provide coverage, but individual circumstances will vary. Important You are responsible for any premiums you incur for any period during which you were eligible but were not enrolled in the group plan. The Medical Services Plan insures services like your doctor s visits, lab services and diagnostic procedures, like X-rays. For more detailed information on Medical Services Plan benefits, visit the Ministry of Health website. 19

21 Extended health plan The extended health plan is designed to partially reimburse you for a specific group of medical expenses which are not covered by the Medical Services Plan or the PharmaCare program. Overview Pacific Blue Cross administers your extended health plan on behalf of your employer. Detailed descriptions of expenses eligible for reimbursement under this plan are provided in the table beginning on the following page. There is a lifetime maximum of $250,000 per covered person. This lifetime maximum may be reinstated after paying for any one serious illness on the basis of satisfactory evidence provided by the employee to the carrier of complete recovery and return to good health. CARESnet CARESnet is the Pacific Blue Cross self-service website for your extended health and dental plans. Log in to: Submit eclaims. Submit/update direct deposit banking information. View your coverage at a glance. Track your eligibility and limits. Print replacement ID cards. Important It is your responsibility to verify that an item or service is covered prior to purchase. Contact Pacific Blue Cross if the item is not listed in this guide. It is recommended that you get an expense pre-approved if the cost is over $1,000. Reimbursement Your rate of reimbursement depends on the option you select. 20

22 Extended health plan What is covered by your extended health plan? The following is a list of expenses eligible for reimbursement under the extended health plan when incurred as a result of a necessary treatment of an illness or injury and, where applicable, when ordered by a physician and/or surgeon. Check CARESnet for detailed information. The value of your entitlement will be impacted by the option you select because there are differences in annual deductibles and reimbursement percentages. Feature Accidental injury to teeth Entitlement Dental treatment by a dentist or denturist for the repair or replacement of natural teeth or prosthetics, which is required and performed and completed within 52 weeks after an accidental injury that occurred while covered under this plan. No reimbursement will be made for temporary, duplicate or incomplete procedures, or for correcting unsuccessful procedures. Expenses are limited to the applicable fee guide or schedule. Accidental means the injury was caused by a direct external blow to the mouth or face resulting in immediate damage to the natural teeth or prosthetics and not by an object intentionally or unintentionally being placed in the mouth. Acupuncture Braces, prosthetics and supports Acupuncture treatments performed by a medical doctor or an acupuncturist registered with the College of Traditional Chinese Practitioners and Acupuncturists of British Columbia. See the Paramedical services section of this table for information about reasonable and customary limits. Effective March 1, 2013, to be eligible for reimbursement, you must include a practitioner s note for all prosthetics, braces and supports to confirm the medical need for the device. Accepted practitioners include licensed chiropractors, physiotherapists and physicians. These devices typically contain hard plastic or metal - common examples include wrist braces (for carpal tunnel syndrome from repetitive stress), knee braces with a metal support structure and prosthetic limbs. Breast prosthetics Chiropractor See the Mastectomy forms and bras section of this table for information. Chiropractic treatments performed by a chiropractor registered with the College of Chiropractors of British Columbia. See the Paramedical services section of this table for information about reasonable and customary limits. Note: X-rays taken by a chiropractor are not eligible for reimbursement. Contraceptives Prescribed oral or injectable contraceptives. See the Drugs and medicines section of this table for information. 21

23 Extended health plan Counsellors, registered clinical Service fees of a registered clinical psychologist or counsellor payable to a maximum of $500 per family per calendar year. The practitioner must be registered in the province where the service is rendered. To determine if a psychologist is registered for claiming purposes, contact the College of Psychologists of B.C. at (toll free ). To determine if a counsellor is registered for claiming purposes, contact the BC Association of Clinical Counsellors at (toll free ). Visit the Health & Well-Being section of MyHR for information about the free short-term counselling services available to you. Drugs and medicines Covered drugs and medicines purchased from a licensed pharmacy, which are dispensed by a pharmacist, physician or dentist subject to PharmaCare s policies including reference-based pricing and lowest cost alternative. Drugs and medicines include: Injectables provided by a medical practitioner and drugs used by a medical practitioner when providing services under circumstances whereby the drug is not otherwise provided. Insulin preparations, testing supplies, needles and syringes for diabetes. Vitamin B12 for the treatment of pernicious anaemia. Allergy serums when administered by a physician. Other drugs and medicines that require a prescription from a medical provider who is legally authorized to do so, including oral and injectable contraceptives. Reimbursements are subject to the deductible and percentage in the option you select. Generally the reimbursement percentage will be applied to the first $1,000 per person in a calendar year, and then 100 per cent coverage for the balance of that year. Reimbursement of eligible drugs and medicines will be based on a maximum dispensing fee of $7.60 and a maximum mark-up of 7 per cent over the manufacturer s list price. Use Pacific Blue Cross Pharmacy Compass to find the best price for your medications. All plan members must sign up for PharmaCare to assist with prescription coverage, limiting the impact on your lifetime maximum. Note: You will be required to apply for PharmaCare Special Authority for certain high-cost drugs before you can claim these drugs under the extended health plan. Emergency ambulance services Emergency transportation by licensed ambulance to the nearest Canadian hospital equipped to provide medical treatment essential to the patient. Air transport when time is critical and the patient s physical condition prevents the use of another means of transport. Doctor s note may be required. Emergency transport from one hospital to another only when the original hospital has inadequate facilities. Charges for an attendant when medically necessary. 22

24 Extended health plan Examinations, medical Examinations, vision Medical examinations rendered by a physician, required by a statute or regulation of the provincial and/or federal government for employment purposes, for you and all of your registered dependents provided such charges are not otherwise covered. Fees for routine eye examinations to a maximum of $75 per 24 months per person between the ages of 19 and 64, when performed by a physician or optometrist. Note: Exams for persons under age 19 and over age 64 are covered under the Medical Services Plan. Your practitioner may charge more than what is payable by the Medical Services Plan for this service. The balance is not covered by your extended health plan. Hairpieces and wigs Hearing aids and repairs Hairpieces and wigs for chemotherapy and alopecia patients are eligible for reimbursement to a maximum of $500 per 24 months. Reimbursements per ear per 48 months for adults and 24 months for children. This benefit is not subject to an annual deductible. Note: Batteries, recharging devices or other such accessories are not covered. Hospital charges Massage therapy Additional charges for semi-private or private accommodation over and above the amount paid by provincial health care for a normal daily public ward while you are confined in a hospital under active treatment. This does not include telephone or TV rental or other amenities. Massage treatments performed by a massage practitioner registered with the College of Massage Therapists of British Columbia. See the Paramedical services section of this table for information about reasonable and customary limits. Note: X-rays taken by, and drugs, medicines or supplies recommended and prescribed by a massage therapist are not covered. Mastectomy forms and bras Mastectomy forms and bras are eligible for reimbursement to a maximum of $1,000 per calendar year. 23