An Investment in Aviation Safety

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1 PLANNING SERVICE, SECURITY, SOLUTIONS SINCE 1924 VISTAELITE ECOVERY RSM4 PREVENTION RESPONSE Report to the Aviation Community An Investment in Aviation Safety

2 1.5 Million I am convinced that aviation in itself is not inherently An Unparalleled Financial Investment in Aviation Safety dangerous but I do personally feel that the air, to an even greater extent than the sea, is terribly unforgiving of any carelessness, incapacity or neglect. Captain A.G. Lamplugh spoke these words as part of an aviation safety statistics presentation made to the Royal Aeronautical Society in The quote, reproduced countless times on posters and plaques, is famous but few realize Captain Lamplugh s direct connection to the aviation insurance industry. He is the person who began the company that would evolve over the course Now, in the 21st century, through our Vista Elite and SM4 programs, we are expanding our support for improving safety for all operators and service providers. We continue to support the Flight Safety Foundation, the NBAA Safety Committee, the International Helicopter Safety Team and the Air Charter Safety Foundation among others. These institutions, along with all of the major trade organizations that we are closely aligned with, are benefiting from our personal and financial assistance to make general aviation safer each and every day. Since 2010, Global Aerospace has invested more than $1,500,000 in safety training and resources on behalf of its clients and the entire aviation community. Jeffrey Bruno USA Chief Underwriting Officer of nine decades into Global Aerospace. Our company is proud of its safety-focused heritage. Our history is replete with examples of our passion for and commitment to improving aviation safety. In the 1960s, when the business community first explored the potential for sophisticated corporate travel utilizing jet aircraft, we created our Safety and Engineering department. We worked closely with manufacturers and training providers to outline the operating practices that set the foundations for safety. These initial groups and committees created the tools and guidance that continuously improved commercial and business aviation s safety performance for the next 50 years. What would Captain Lamplugh make of our 21st century aviation world? It is tempting to say that he would find that aviation has advanced way beyond what he could have envisioned in 1931, but that, sadly, our war on human error has not advanced nearly as far. Therefore, our work continues. This report provides a snapshot of what we are accomplishing with our newest aviation safety initiatives. Human factors, emergency response, in-flight medical assistance, adherence to standards and modern safety management are combined in our groundbreaking SM4 program. We hope that, as you read these pages, you will be inspired to join with us as we work to make every flight a safe flight. Global Aerospace focuses tremendous resources on a safer aviation environment.

3 PLANNING RESPONSE sm4.global-aero.com GA056_Poster_Final.indd 1 Success in aviation safety requires a multi-dimensional, 360-degree perspective. It demands a highly intentional approach to the four components of a successful safety program: Planning, Prevention, Response and Recovery. Integrating these elements into the way you work and live will reduce risks and eliminate accidents. NEVER SETTLE FOR A ONE-DIMENSIONAL APPROACH TO SAFETY. With its unrivaled commitment to safety Global Aerospace created the SM4 Program to help our customers: manage risks, enrich their training efforts, strengthen safety culture, and improve their safety systems. To learn more about SM4 safety seminars and the SM4 online safety resource library, or to receive the SM4 safety newsletter, visit sm4.global-aero.com GlobAl AeroSPAce, Inc. 10/17/12 12:08 PM The Global Aerospace Safety Investment by the Numbers Since 2010 $1.5 Million Total Dollar Figure of Global Aerospace Safety Investment 4,429 Aircraft Represented 969 Attendees 13 Safety Seminars 9,040 Pilots Reached 291 Flight Departments Served 3,514 Aviation Professionals Reached by SM4 Safety Newsletter 8 Business Aviation Co-Sponsoring Organizations: Expert Training Tools 58 on SM4 Website 900 CBAA GBAA KCBAA MBAA NCBAA NTBAA ORBAA WAA Safety Posters Distributed ECOVERY RSM4 PREVENTION

4 VISTAELITE The program is designed for exceptional corporate aircraft operators who meet the highest operating and safety standards. About Vista Elite This innovative offering is available exclusively from Global Aerospace, providing supplemental safety-related services, training and consulting worth tens of thousands of dollars to customers who demonstrate the highest level of commitment to safety. Vista Elite members are able to select from a menu of industry-leading services delivered by one of the Global Aerospace Safety Partners: Baldwin Aviation Convergent Performance Fireside Partners ICF SH&E MedAire These services enhance and support customers existing safety programs and reflect the latest innovations in safety management, human factors, regulatory compliance, medical training, emergency response and many other issues. As a result, these operators are able to take their safety systems to the next level. Vista Elite customers are offered one of these packages every policy year at no cost. Global Aerospace works closely with the operator s safety and risk management team to customize the service selection around their unique safety challenges and objectives. Totally unique in the aviation insurance industry, the Vista Elite program invests hundreds of thousands of dollars each year into helping Global Aerospace customers reach the highest levels of safety standards.

5 GA025_SafetyPosters_final.indd 2 9/29/11 2:02 PM GA025_SafetyPosters_final.indd 3 9/29/11 2:02 PM GA025_SafetyPosters_final.indd 4 9/29/11 2:03 PM PLANNING Systematic, forward-looking alignment of all possible safety assets & policies. About SM4 The Global Aerospace SM4 program is a fully sponsored collection of expertise and resources that aviation professionals can utilize to develop and improve their understanding of safety culture, safety management and best practices. SM4 s aviation safety resources can be accessed in three ways: RECOVERY A post-incident path to strengthen your safety culure and protect your brand. SM4 PREVENTION Creation and integration of appropriate safety programs and policies. Aviation Safety Resource Library :: An ever-growing collection of articles and tools from the leading experts in aviation safety, covering cutting edge topics including: Safety Training, Safety Systems (SMS), Safety Regulation, Human Factors, Fatigue Risk Management, Safety Culture & Promotion, Medical Support & Training, Emergency Response & Family Assistance. Aviation Safety Seminars :: A series of safety seminars that are presented in cooperation with regional aviation groups across the United States and Canada. These seminars deliver the most relevant content from the most qualified experts in aviation safety and related issues. RESPONSE Hazard identification and incident analysis to achieve predictive safety management. Aviation Safety Newsletter :: Offering some of the industry s most insightful and thought provoking articles, the newsletter s content comes from a wide range of experts and covers all aspects of aviation safety. These resources are made available free of charge. All members of the aviation community whether they are Global Aerospace customers or not are invited to leverage these resources. GA025_SafetyPosters_final.indd 1 9/29/11 2:02 PM The SM4 Safety Poster Series, which aims to support the safety promotion component of an organization s SMS, has been distributed free of charge the last two years to hundreds of aviation companies throughout North America.

6 Baldwin Aviation Safety & Compliance has the distinction of being the only IS-BAO registered SMS implementer (2007) and also of being awarded the first-ever IS-BAO Support Services Affiliate (SSA) certificate for its Safety Management Program in Baldwin s SAVVY(c) software provides an easy way to collect, analyze and monitor safety data. For more information, visit The Global Aerospace Safety Partners The unique quality and depth of aviation safety resources found in the Vista Elite and SM4 programs is the result of the combined expertise of our Safety Partners. The training and expertise possessed by these organizations is without parallel in aviation, resulting in a 360-degree view of aviation safety and risk management. Global Aerospace is honored to work with these highly regarded aviation safety consultants. Convergent Performance is a human factors training and consulting firm with expertise in performance optimization; physiology and psychology of human error; measurement and development of professionalism; fatigue risk management; procedures and checklist development; safety culture assessment and development; and other safety performance enhancements. For more information, visit Fireside Partners LLC is dedicated to brand name protection through emergency response planning and on-site support. With a team of industry-leading experts, coupled with real world experience and old-fashioned determination and grit, they help aviation operators and support organizations protect their most important assets their people and their good name. For more information, visit ICF SH&E provides objective, independent, regulatory, technical, financial and commercial guidance to aviation clients, including airlines, charter operators, airports, civil aviation authorities, financial institutions and manufacturers the world over. They help operators manage assets, mitigate risk, and maximize return on investment. For more information, visit MedAire, Inc, an International SOS company, provides integrated medical, security and travel assistance services to the passengers and crews of business jets and private aircraft. MedAire serves more than 2,000 aviation clients worldwide with in-flight medical training, on-board medical equipment, on-theground medical and security assistance and a 24/7/365 telemedicine service by emergency room doctors. For more information, visit

7 corporate aircraft fixed based operators charter aircraft helicopters airports and heliports financial institutions Global Aerospace is the world s leading provider of aerospace insurance with a worldwide portfolio of clients engaged in every aspect of the aviation and space industries. Headquartered in London, Global Aerospace has offices in Canada, Paris, Zurich, Cologne and throughout the United States. Across the world, the company employs more than 350 people. With experience dating back to the 1920s, the company s underwriting is backed by a pool of high quality insurance companies representing some of the most respected names in the business. The company s commitment to be the world s leading aerospace insurer is actualized every day by its unrivaled commitment to its constituencies: Customers by being responsive to their needs and providing excellent service through long-term partnerships based on mutual respect and confidence. Managed & fractional aircraft aviation products liability private / light aircraft Shareholders and Pool Members through underwriting profitability and operational efficiency. Employees by rewarding performance and encouraging personal development. workers compensation space and satellites airlines SERVICE, SECURITY, SOLUTIONS SINCE 1924

8 VISTAELITE ECOVERY PLANNING RSM4 RESPONSE PREVENTION sm4.global-aero.com

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