Customer Centric Cloud Based CRM Pricing

Transcription

1 Customer Centric Cloud Based CRM Pricing

2 Customer Centric Cloud Based CRM Pricing Template Customer Centric, Cloud Based, CRM Price Bands Complexity (Prices from) Pricing method Low Medium High CRM System Total price 75, , ,000 Hosting & management Price per month 300 1,000 2,000 Volume discounts Based on total Work Order value, comprised of Price Bands (above) and additional services 25,000 to 50,000 2% 50,001 to 100,000 3% 100,001 to 200,000 4% 200,001 to 300,000 5% 300, ,000 6% 400,000+ 7% Combination discounts Education pricing Unit based pricing Sector pricing Resource based pricing Available on a per case basis None See above None See SFIA Rate Card Euro IT Group will work with you to understand your requirements and select the right solution for your needs. We will help you understand the technical complexity of your Customer Centric CRM solution and the type of ongoing support that's right for you. We have the option to spread customisation costs, if any is required, across the life of your support service, to deliver flat costs and a true "as a service" model. Our experience tells us that customers welcome the commercial flexibility to either spread costs or to make a capital investment. We will work closely with you to find the right commercial solution. Please refer to our SFIA rate card for more information on how our blended UK and Nearshore delivery model works from a commercial perspective. We are confident you will see that this provides the optimum solution for your CRM service. Furthermore, Euro IT Group has experienced technical consultants in acknowledged CRM solutions development and deployment such as Microsoft CRM, Oracle Siebel, Salesforce, SAP CRM

3 Clients Our client list reflects Euro IT Group s ability to deliver high quality, on time, services to organisations from worldwide recognised brands through to innovative startups. Euro IT Group s adaptability, based on repeatable processes, is just one of the reasons these organisations choose us as their IT partner. Each of these clients can be referenced and our specific engagements with them are captured as Case Studies.

4 Quality and Certifications in our Group We ensure that all our projects are developed and delivered in accordance with best industry practices and quality standards; with ISO 9001 and ISO certified teams Our business is based on a solid foundation of business partnerships and technical certifications:

5 Why Euro IT Group? Refreshing approach to IT service delivery Optimum cost with no compromise on delivery quality Nearshore delivery for optimum engagement World class people Wide ranging technology skills We are wholly geared to delivering the very best solutions to our client s business needs. We recognise that each need, and therefore each solution, is different but that our clients want quick, cost effective, high quality results. We deliver against all those criteria by combining core, repeatable, engagement model components to deliver robust, innovative, solutions for our clients. Our engagement model is based on in depth experience of the IT services industry and a recognition that clients now demand a better, more refreshing, way of working with and delivering to them. Euro IT Group s unique organisation structure means we can offer market leading commercial models whilst continuing to deliver the very highest quality levels of service, emphasised by our Quality Accreditations. We believe that, as a trusted Partner to our clients, we have a responsibility to manage costs and continuously improve, without being prompted to do so. We understand our clients businesses and their market pressures, so we commit to work alongside them and share both the risk and reward of doing so. Our delivery is based from Nearshore centres in Central and Eastern Europe, because that is where we find the best combination of technical, business and communication skills anywhere in the world. Our Nearshore model gives our clients access to world class people, just three hours flight time away and two hours time difference, from UK. Coupled with our commitment to low cost/high quality, this gives our clients the very best option for IT service delivery. Ultimately, Euro IT Group s ongoing success is down to the calibre and quality of our people. For this reason, we can confidently say Euro IT Group is the right partner as your IT services provider, as our people are world class, in their technology skills, their business skills and their client interaction. Our unique organisation structure means we have access to a huge range of technology skills, all of which are current and accessible. This gives us the confidence to engage on any IT application related requirement, from a technology agnostic perspective, meaning our clients get the right solution for their business, every time.