Organizational Leadership and Communication Certificate Program

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Organizational Leadership and Communication Certificate Program"

Transcription

1 Business and Management Organizational Leadership and Communication Certificate Program Accelerate Your Career extension.uci.edu/olc

2 In today s competitive business environment, leaders are appointed based on credentials and experience. Improve Your Career Options with a Professional Certificate To stay ahead of the competition, advance your career and increase your earning potential, enroll in one of University of California, Irvine Extension s professional certificate programs. Convenient and affordable, UC Irvine Extension makes it easy to learn on your own time, in your own way. Courses are designed to ensure you gain mastery of a particular topic, and instructors are highly qualified leaders in their professions. UC Irvine Extension is the only continuing education provider in Orange County that represents the University of California. A certificate bearing the UC seal signifies a well-known, uncompromising standard of academic excellence.

3 Organizational Leadership and Communication Certificate Program In today s demanding workplace, managers are constantly challenged to find new and innovative ways to involve and motivate employees and affect positive change that improves the company s bottom line. The Organizational Leadership and Communication Certificate Program focuses on the practical skills professionals need to develop and maintain in order to lead others and be an agent of change. This program begins by teaching participants the fundamentals of leadership and continues by teaching participants valuable skills in interpersonal communication, small group communication, conflict management, intercultural communication, writing, and managing organizational change. According to the Edition of the Occupational Outlook Handbook published by the United States Bureau of Labor Statistics, persons interested in becoming managers should have good leadership and communication skills and be able to establish effective working relationships with many different people. They also must be able to coordinate several activities at once, quickly analyze and resolve specific problems, and cope with deadlines. Successful managers must be well rounded and have excellent leadership and communication skills. Who Should Attend This program is targeted to managers who want to become effective leaders and change agents in their organizations through competencies in people-management skills, effective communication skills, conflict management skills, and team-building skills. Certificate Requirements A certificate is awarded upon completion of eight (8) courses with a grade of "C" or better for a total of 16 units and 160 hours of instruction. After you have completed all requirements, you may request to receive your official certificate by completing the Request for Certificate Form and returning it to our offices as noted on the form. All requirements must be completed within five (5) years after the student enrolls in his/her first course. Transfer Credit Students who complete the Organizational Leadership and Communication Certificate Program are eligible to transfer credits into the University of Wisconsin-Platteville s Master of Science in Organizational Change Leadership. Program Benefits Communicate ideas clearly, powerfully, and intentionally to inspire and lead others to create vision, shape culture, and achieve organizational goals Develop strong interactive communication skills to strengthen relationships across teams, departments, and hierarchical levels Develop communication strategies for team building to effectively collaborate for better problem solving and decision making Transform destructive conflict into constructive conflict while building trust in the organization and creating a productive working environment Recognize cultural differences within and across organizations and use best communication practices to enhance understanding and good will Plan, introduce, and implement a successful change with employee support in today s complex business environment Build, manage, and lead virtual teams at a distance while implementing strategies to maximize collaboration and productivity Use powerful writing skills to compose effective messages that produce desired results in various business contexts Program Fees Course Fee $590 per course Candidacy Fee $125 Texbooks $100 per course (approximately) For more information: Francine Berg Program Representative (949)

4 Complete Certificate Program Online Curriculum Foundations of Leadership MGMT X (2 units) Leadership is the process of influencing others in order to achieve organizational goals and bottom line results. Leaders today face many challenges including globalization, coping with rapid change, increased complexity, technological advancements and virtual teams. Yet leaders still need to effectively manage employees, inspire others, and shape organizational culture. This course focuses on the components of successful leadership, which includes both theoretical approaches and practical skills. Students will examine styles of leadership, approaches to leadership, and sources of power. Participants will also determine how to create vision, achieve organizational goals, manage conflict, and promote diversity. Interpersonal Communication MGMT X (2 units) In our complex and competitive business world today it is more important than ever to recognize the central role of communication in our lives. Interpersonal communication skills are essential in today s business environment. Communicating clearly and intentionally is crucial to produce organizational results and meet organizational goals. At work we communicate with colleagues, customers, management, peers, teams, and executives. This course explores in depth interpersonal everyday communication in the workplace by focusing on verbal and nonverbal communication, active listening, team building, defusing conflict, and leadership. Students will discover the importance of people skills for communicating one on one, in small groups, and with an audience. Participants will develop communication competence, which is essential for building relationships and achieving success in the workplace. Leading Small Groups MGMT X (2 units) Develop better communication skills in a small group context by exploring the communication processes that are central to effectively leading meetings and working in teams. Most organizations today rely heavily on work teams for projects, problem solving, and decision-making. A diverse mix of people are working on teams of all types, including project teams, self-directed work teams, and virtual teams. This course covers developing leadership in teams, team vision and goals, meeting facilitation skills, active listening skills, increasing creativity, working collaboratively, building trust, relationships, and cohesiveness. It also focuses on managing roles, group norms, conflict, and groupthink. Conflict Resolution MGMT X (2 units) Conflict is inevitable in organizations. Conflict may occur between individuals, teams, departments, or organizations. While conflict is typically viewed as negative, it can actually be positive and lead to better decision-making and solutions in organizations when using appropriate communication practices. What makes conflict negative or positive is the way in which it is handled and the resulting outcome. In this course students will develop practical skills to manage conflict, strengthen relationships, and build trust in organizations. Participants will examine causes of conflict, pros and cons of different styles of conflict, and methods of conflict resolution. This course also focuses on managing perceptions and emotions during conflict and working collaboratively toward a win/win resolution. Interpersonal skills are essential not only to managers in a business environment, but to everyday life. Yet, it is a discipline which is rarely taught. Engaging with the various instructors and learning from their experiences really brought the subject matter to life. The Organizational Leadership and Communication program improved my understanding of team dynamics and has helped me communicate and manage work relationships more effectively. Marina Sun, Program Graduate For class schedule: extension.uci.edu/olc

5 Communicating Across Cultures ANTHRO X (2 units) This course focuses on communicating across diverse cultures in today s complex global business world. Culture affects and is affected by the communication practices we use. As the world of work becomes more globally interconnected and culturally diverse we need to successfully communicate across cultures and effectively handle diversity. Different cultures have different meanings for verbal and nonverbal communication and negative consequences can result when those cues are misinterpreted. This course increases sensitivity to other cultures and increases awareness of our own cultural backgrounds. Students will develop the skills to deal with the challenges of intercultural communication in a variety of work contexts and apply the principles of effective intercultural communication through theoretical, ethnographical, and practical tools from the interpersonal to global level. Managing Organizational Change MGMT X (2 units) Leaders face many challenges when faced with planning, introducing, and implementing organizational change whether it is a simpler change (introducing new technology, change in work processes) or more complex (new leadership, new organizational structure, merger). Employees typically resist change due to the uncertainty and fear that surrounds the potential impact on their jobs and roles in the organization. How, when, and who the change is communicated to has a major impact on whether employees will resist or support the change and whether the change succeeds or fails. This course will focus on best communication practices during both planned and unplanned organizational change, change strategies, and successfully leading an organization through change. On-Site Training Bring this program to your workplace. Through Corporate Training, we can deliver this program or customize one that fits your company s specific needs. Visit extension.uci.edu/corporate or call (949) for information. Virtual or Remote Management and Communication MGMT X (2 units) In today s complex global business environment, virtual teams are replacing committees and coworkers are no longer across the hall, they are on the other side of the country or the world. Social networks are becoming a source of power and impact organizational effectiveness. Companies are turning more to virtual teams and management as the world becomes more virtually connected. This course focuses on communication processes in virtual organizations and how to build, manage, and lead virtual teams. With members in various dispersed geographical locations several communication issues relating to virtual management in these organizations are emerging: team building, defusing conflict, emerging networks, building trust, and developing organizational identification among multi-cultural workforces. Learn the impact of distance and diversity on processes and outcomes as well as examine culturally diverse practices in a global environment. Concise Writing MGMT X (2 units) Strong writing skills are necessary for effective communication in today s complex business world, especially with the advent of new technologies. This course will take an audience centered approach for preparing and writing messages considering the objective of the message and the organizational context for maximum impact. Business writing style needs to be adjusted to the recipient and the type of correspondence, which includes memos, proposals, reports, letters, and s. Students will utilize principles for effective, clear, concise writing especially if the message is complex or difficult to understand. Content, style, mechanics, structure, word usage, and organization will all be considered. Students will also focus on choosing the most appropriate writing medium based on the message, the objective, and the audience. Approaches to writing could include informative, persuasive, or sales as well as appropriate communication practices for delivering good news and bad news in a written format.

6 Stacey Connaughton, Ph.D., Director of Graduate Studies, Purdue University Pete Evanow, Public Relations Executive Advisory Committee Patty Malone, Ph.D., Assistant Professor, California State University, Fullerton Gary Ruud, Ph.D., Associate Professor, California State University, Fullerton Organizational Leadership and Communication Certificate Program extension.uci.edu/olc (949) Printed on Recycled Paper

Organizational Leadership & Communication Certificate Program

Organizational Leadership & Communication Certificate Program Leadership Organizational Leadership & Communication Certificate Program Accelerate Your Career extension.uci.edu/olc University of California, Irvine Extension s professional certificate and specialized

More information

Business Administration Certificate Program

Business Administration Certificate Program Business and Management Business Administration Certificate Program extension.uci.edu/busadmin University of California, Irvine Extension s professional certificate and specialized studies Improve Your

More information

Human Resources Management Certificate Program

Human Resources Management Certificate Program Business and Management Human Resources Management Certificate Program extension.uci.edu/hr University of California, Irvine Extension s professional certificate and specialized studies programs help you

More information

Investor Relations Certificate Program

Investor Relations Certificate Program Business and Management Investor Relations Certificate Program Demonstrate competence in the IR field Enhance career advancement opportunities Professional recognition within the IR community Total online

More information

Sustainable Business Management Certificate Program

Sustainable Business Management Certificate Program Sustainability Studies ONLINE Sustainable Business Management Certificate Program Supported by University of California Irvine ranks 6th in Sierra Club s 2010 & 2011 Top Ten: America s Coolest Schools

More information

E-Learning Instructional Design Certificate Program

E-Learning Instructional Design Certificate Program Business E-Learning Instructional Design Certificate Program extension.uci.edu/eid In today s competitive business environment, leaders are appointed based on credentials and experience. To stay ahead

More information

Virtual Teacher Certificate Program

Virtual Teacher Certificate Program Education Virtual Teacher Certificate Program Preparing for blended and online instruction extension.uci.edu/vt In today s competitive market, leaders are appointed based on credentials and experience.

More information

Meeting & Event Management Specialized Studies

Meeting & Event Management Specialized Studies Business and Management Meeting & Event Management Specialized Studies Accelerate Your Career extension.uci.edu/mem In today s competitive business Improve Your Career Options with a Professional Certificate

More information

Web Intelligence Certificate Program

Web Intelligence Certificate Program Information Technologies Programs Web Intelligence Certificate Program Accelerate Your Career extension.uci.edu/wi Offered in partnership with: University of California, Irvine Extension s professional

More information

Personal Financial Planning Certificate Program

Personal Financial Planning Certificate Program Finance Personal Financial Planning Certificate Program n Curriculum satisfies the CFP Board s education requirement to sit for the CFP Certification Examination n Program available online and on campus

More information

Marketing & Communications Certificate Program

Marketing & Communications Certificate Program Business and Management Marketing & Communications Certificate Program Accelerate Your Career extension.uci.edu/marketing University of California, Irvine Extension s professional certificate and specialized

More information

Spa and Hospitality Management Certificate Program

Spa and Hospitality Management Certificate Program Spa and Hospitality Management Certificate Program Leading spa education with the only fully online, instructor-led certificate program extension.uci.edu/spa Improve Your Career Options with a Professional

More information

E-Learning Instructional Design Certificate Program

E-Learning Instructional Design Certificate Program Business E-Learning Instructional Design Certificate Program extension.uci.edu/eid University of California, Irvine Extension s professional certificate and specialized studies programs help you increase

More information

Social Media Specialized Studies

Social Media Specialized Studies Business and Management Social Media Specialized Studies Accelerate Your Career extension.uci.edu/sm University of California, Irvine Extension s professional certificate and specialized studies programs

More information

Contract Management Certificate Program

Contract Management Certificate Program Business and Management Contract Management Certificate Program Accelerate Your Career extension.uci.edu/cm In today s competitive business market, leaders are appointed based on credentials and experience.

More information

Independent Educational Consultant Certificate Program

Independent Educational Consultant Certificate Program Education Independent Educational Consultant Certificate Program extension.uci.edu/certificates/education Improve Your Career Options with a Professional Certificate In today s competitive business environment,

More information

Improve Your Career Options with a Professional Certificate

Improve Your Career Options with a Professional Certificate InternetMktgBro 8/21/14 5:38 PM Page 3 Business and Management Internet Marketing Certificate Program Accelerate Your Career extension.uci.edu/im University of California, Irvine Extension s professional

More information

Contract Management Certificate Program

Contract Management Certificate Program Business and Management Contract Management Certificate Program Accelerate Your Career extension.uci.edu/cm In today s competitive business market, leaders are appointed based on credentials and experience.

More information

Business Communications Specialized Studies Program

Business Communications Specialized Studies Program Business Communications Specialized Studies Program PROGRAM NEED Communication has been recognized as the most important soft skill in the business environment. The ability to communicate effectively can

More information

Education. Gifted and Talented Education (GATE) Specialized Studies

Education. Gifted and Talented Education (GATE) Specialized Studies Education Gifted and Talented Education (GATE) Specialized Studies University of California, Irvine Extension s professional certificate and specialized studies programs help Improve Your Career Options

More information

MANAGEMENT. Management Certificate DEGREES AND CERTIFICATES. Management Degree. Leadership Degree

MANAGEMENT. Management Certificate DEGREES AND CERTIFICATES. Management Degree. Leadership Degree Area: Business & Computer Science Dean: Dr. Derrick Booth Phone: (916) 484-8361 Counseling: (916) 484-8572 Degrees: A.A. - Management A.A. - Leadership Certificates: Management Leadership Introduction

More information

Business Process Optimization Certificate Program

Business Process Optimization Certificate Program Education and Business Business Process Optimization Certificate Program extension.uci.edu/bpo University of California, Irvine Extension s professional certificate and specialized studies Improve Your

More information

Administrative Services Credential Program Tier I & II

Administrative Services Credential Program Tier I & II Education Administrative Services Credential Program Tier I & II extension.uci.edu/education Improve Your Career Options with a Professional Certificate In today s competitive business environment, leaders

More information

Facilities Management Certificate Program

Facilities Management Certificate Program Environmental and Facilities Management Facilities Management Certificate Program Accelerate Your Career extension.uci.edu/facilities University of California, Irvine Extension s professional certificate

More information

Bachelor of Arts in Leadership

Bachelor of Arts in Leadership Bachelor of Arts in Leadership LEAD ON A NEW LEVEL You work hard, but now you re ready for something more. A promotion, a new way to approach your work, or a new career altogether. You re ready to take

More information

Postgraduate Diploma in Social Media Studies. Awarded by University of California Irvine Extension

Postgraduate Diploma in Social Media Studies. Awarded by University of California Irvine Extension Postgraduate Diploma in Social Media Studies Awarded by University of California Irvine Extension 2 Accelerate your Career Improve Your Career Options with a Professional Postgraduate Diploma University

More information

Performance Factors and Campuswide Standards Guidelines. With Behavioral Indicators

Performance Factors and Campuswide Standards Guidelines. With Behavioral Indicators Performance Factors and Campuswide Standards Guidelines With Behavioral Indicators Rev. 05/06/2014 Contents PERFORMANCE FACTOR GUIDELINES... 1 Position Expertise... 1 Approach to Work... 2 Quality of Work...

More information

Foundations of Restaurant Management & Culinary Arts (Level One) 2011 Correlated to: Texas TEKS for 130.224. Restaurant Management (High School)

Foundations of Restaurant Management & Culinary Arts (Level One) 2011 Correlated to: Texas TEKS for 130.224. Restaurant Management (High School) Subchapter I. Hospitality and Tourism 130.224. Restaurant Management (One-Half to One Credit). (a) General requirements. This course is recommended for students in Grades 10-12. Recommended prerequisite:

More information

Medical Product Development Certificate Program

Medical Product Development Certificate Program Life Sciences Medical Product Development Certificate Program Accelerate Your Career extension.uci.edu/mpd In today s competitive business environment, leaders are appointed based on credentials and experience.

More information

Business Intelligence and Data Warehousing Specialized Studies

Business Intelligence and Data Warehousing Specialized Studies Information Technologies Programs Business Intelligence and Data Warehousing Specialized Studies Accelerate Your Career University of California, Irvine Extension s professional certificate and specialized

More information

Dean of Communications

Dean of Communications Leadership Profile Dean of Communications This search is being assisted by: California State University, Fullerton (Cal State Fullerton) requests applications and nominations for a Dean of Communications

More information

ADMINISTRATIVE PROFESSIONAL CERTIFICATE

ADMINISTRATIVE PROFESSIONAL CERTIFICATE ADMINISTRATIVE PROFESSIONAL CERTIFICATE The Administrative Professional Certificate Program is designed for individuals in administrative support roles with a desire to be exceptional in their organizational

More information

Learning Strategies for Creating a Continuous Learning Environment

Learning Strategies for Creating a Continuous Learning Environment Continuous Learning Environment INTRODUCTION A key component of the Leadership and Knowledge Management system is a continuous learning system that uses a wide variety of methods, including classroom training;

More information

Course Descriptions for the Business Essentials Program

Course Descriptions for the Business Essentials Program Course Descriptions for the Business Essentials Program Upon completion of one, two, three or four quarters, students will earn Certificates of Completion. All courses listed are required in order to earn

More information

Environmental Management Certificate Program

Environmental Management Certificate Program Environmental and Facilities Management Environmental Management Certificate Program Accelerate Your Career University of California, Irvine Extension s professional certificate and specialized studies

More information

St Petersburg College. Office of Professional Development. Business Skills. Finance and Accounting. Administrative Support.

St Petersburg College. Office of Professional Development. Business Skills. Finance and Accounting. Administrative Support. St Petersburg College Office of Professional Development Business Skills Finance and Accounting Finance and Accounting for Non financial Professionals Principles of Accounting and Finance Cash Flow Management

More information

Information Systems Security Certificate Program

Information Systems Security Certificate Program Information Technologies Programs Information Systems Security Certificate Program Accelerate Your Career extension.uci.edu/infosec University of California, Irvine Extension s professional certificate

More information

UCLA Online Summer Course: Organizational Communication

UCLA Online Summer Course: Organizational Communication UCLA Online Summer Course: Organizational Communication Instructor: Dr. Steven Horowitz Contact: horowitzs@sbcglobal.net Tel: (424) 222-1711 or (914) 741-6382 Course Syllabus Hi, I m Dr. Steven Horowitz

More information

Leadership and Management Development. Professional Development Workshops and Certificates

Leadership and Management Development. Professional Development Workshops and Certificates Leadership and Management Development Professional Development Workshops and Certificates WORCESTER POLYTECHNIC INSTITUTE WPI was founded in 1865 to create and convey the latest science and engineering

More information

HRCI Recertification Credits

HRCI Recertification Credits HRCI Recertification Credits last updated: November 2013 SkillSoft is an HR Certification Institute Approved Provider. Being an HR Certification Institute Approved Provider gives recertification candidates

More information

Centre for Learning and Development

Centre for Learning and Development The Leadership and Management Development Strategy was developed to endorse learning and development opportunities to strengthen the leadership and management capacity of the Newfoundland and Labrador

More information

Project Manager Job Descriptions

Project Manager Job Descriptions Promotion Criteria Position Overview Statement Principal Duties and Responsibilities PROJECT MANAGER Admin Level 4 Typically >8 years in increasing responsible IT leadership role; typically managed one

More information

Helping municipalities leverage IT to realize maximum value. Information Technology Management and Leadership Professional Certification (ITMLP)

Helping municipalities leverage IT to realize maximum value. Information Technology Management and Leadership Professional Certification (ITMLP) Information Technology Management and Leadership Professional Certification (ITMLP) Curriculum The Institute for Business Technology and Innovation A Division of InvOrg Cloud Computing Management Cloud

More information

Exploration of Organizational Leadership and Marketing

Exploration of Organizational Leadership and Marketing Exploration of Organizational Leadership and Marketing Primary Career Cluster: Marketing Consultant: Course Code(s): 5941 Recommended Prerequisite(s): Credit: ½ - 1* Grade Level: 9-10 Aligned Student Organization(s):

More information

Management and Leadership for Engineering and Technical Professionals Specialized Studies Program

Management and Leadership for Engineering and Technical Professionals Specialized Studies Program Management and Leadership for Engineering and Technical Professionals Specialized Studies Program OVERVIEW Technically competent engineering and information technologies professionals face new challenges

More information

Executive Leadership MBA Course Descriptions

Executive Leadership MBA Course Descriptions Executive Leadership MBA Course Descriptions MBA 608: Interpersonal Leadership and Managing Organizational Behavior (3 credits) This course provides rising stars learning opportunities to take the next

More information

TOWSON UNIVERSITY College of Business and Economics Department of Accounting. ACCT 497 Internship

TOWSON UNIVERSITY College of Business and Economics Department of Accounting. ACCT 497 Internship TOWSON UNIVERSITY College of Business and Economics Department of Accounting ACCT 497 Internship Eligibility The Department of Accounting requires consent of department chair and senior status. General

More information

IC Performance Standards

IC Performance Standards IC Performance Standards Final Version 1 23 April 2009 1 TABLE OF CONTENTS BACKGROUND... 3 OCCUPATIONAL STRUCTURE... 4 PERFORMANCE ELEMENT CONTENT MODELS... 7 Professional and Technician/Administrative

More information

Executive Leadership MBA Course Descriptions

Executive Leadership MBA Course Descriptions Executive Leadership MBA Course Descriptions MBA 608: Interpersonal Leadership and Managing Organizational Behavior (3 credits) This course provides rising stars learning opportunities to take the next

More information

DEPARTMENT OF HUMAN RESOURCE DEVELOPMENT 435A Pawley Hall (248) 370-4109 Fax: (248) 370-4095 Internet: www2.oakland.edu/sehs/hrd

DEPARTMENT OF HUMAN RESOURCE DEVELOPMENT 435A Pawley Hall (248) 370-4109 Fax: (248) 370-4095 Internet: www2.oakland.edu/sehs/hrd SCHOOL OF EDUCATION AND HUMAN SERVICES 409 DEPARTMENT OF HUMAN RESOURCE DEVELOPMENT 435A Pawley Hall (248) 370-4109 Fax: (248) 370-4095 Internet: www2.oakland.edu/sehs/hrd Chairperson: Michael P. Long

More information

The fast track for employee development.

The fast track for employee development. The fast track for employee development. For learning to be truly effective and have long-lasting results, it needs to build upon the potential of each individual. That is the only way to bring about real

More information

OKLAHOMA STATE UNIVERSITY School of Applied Health and Educational Psychology

OKLAHOMA STATE UNIVERSITY School of Applied Health and Educational Psychology OKLAHOMA STATE UNIVERSITY School of Applied Health and Educational Psychology Ph.D. Program in Educational Psychology Program Description for Educational Psychology Option School Mission The mission of

More information

Career Outlook: Healthcare Professionals in Demand

Career Outlook: Healthcare Professionals in Demand Healthcare professionals are in high demand. Demands created by an aging population, expanding healthcare system, and rising healthcare costs are putting pressure on industry leaders to find experienced

More information

EXECUTIVE BEHAVIORAL INTERVIEW GUIDE

EXECUTIVE BEHAVIORAL INTERVIEW GUIDE EXECUTIVE BEHAVIORAL INTERVIEW GUIDE INTERVIEW GUIDE INSTRUCTIONS: This Interview Guide is intended to help hiring executives conduct behavioral interviews for executive classifications covered by the

More information

Systems Engineering Certificate Program

Systems Engineering Certificate Program Engineering Programs Systems Engineering Certificate Program Accelerate Your Career extension.uci.edu/systemseng University of California, Irvine Extension s professional certificate and specialized studies

More information

UCR Core Competency Model Behavioral Indicators

UCR Core Competency Model Behavioral Indicators UCR Core Competency Model Behavioral Indicators Rev. 03/20/2013 COMMUNICATION Shares and receives information using clear oral, written, and interpersonal communication skills. Behavioral Indicator-Operational

More information

Cotrugli MBA & Executive MBA outline

Cotrugli MBA & Executive MBA outline Cotrugli MBA & Executive MBA outline COTRUGLI MBA programs are not only an investment in knowledge, information and networks, nor are they just an investment in career advancement. Our MBA programs inspire

More information

Scope and Sequence. Cluster: Hospitality and Tourism. Course Name: Course Description:

Scope and Sequence. Cluster: Hospitality and Tourism. Course Name: Course Description: Scope and Sequence Cluster: Hospitality and Tourism Course Name: Course Description: 130.224 Restaurant Management (One-Half to One Credit) This course will emphasize the principles of planning, organizing,

More information

Performance Management Competencies. for Schedule II Levels 7-12

Performance Management Competencies. for Schedule II Levels 7-12 Performance Competencies for Schedule II Levels 7-12 Performance : What is it? Performance management is a systematic approach to setting performance standards, coaching employees to achieve standards,

More information

Arkansas Teaching Standards

Arkansas Teaching Standards Arkansas Teaching Standards The Arkansas Department of Education has adopted the 2011 Model Core Teaching Standards developed by Interstate Teacher Assessment and Support Consortium (InTASC) to replace

More information

Passaic County Technical Institute. Curriculum of Instruction. Computer Science IV. Grade 12

Passaic County Technical Institute. Curriculum of Instruction. Computer Science IV. Grade 12 Passaic County Technical Institute Curriculum of Instruction Computer Science IV Grade 12 2014 2015 Prepared by Anjali Wahi Computer Science IV COURSE DESCRIPTION Concentration: Object Oriented Programming

More information

UCLA Online Winter Course: Organizational Communication

UCLA Online Winter Course: Organizational Communication UCLA Online Winter Course: Organizational Communication Instructor: Dr. Steven Horowitz Contact: newfreedomcommunications@gmail.com Tel: (424) 222-1711 Course Syllabus Hi, I m Dr. Steven Horowitz and it

More information

Education & Training Plan. Organizational Behavior Professional Certificate Program with Externship. Columbia Southern University (CSU)

Education & Training Plan. Organizational Behavior Professional Certificate Program with Externship. Columbia Southern University (CSU) Columbia Southern University Dept. of Continuing Education 21982 University Lane Orange Beach, AL 36561 http://www.columbiasouthern.edu/ Contact: Laurie Coleman 800.977.8449 x1840 laurie.coleman@columbiasouthern.edu

More information

Certificate in Leadership and Management Excellence Training. Europe - North America - Middle East - Asia - Africa

Certificate in Leadership and Management Excellence Training. Europe - North America - Middle East - Asia - Africa Certificate in Leadership and Management Excellence Training Europe - North America - Middle East - Asia - Africa Introduction This highly interactive seminar will allow you to examine yourself, and your

More information

Administrative Professionals: Common Administrative Support Tasks. Administrative Professionals: Maximizing Your Relationship with Your Boss

Administrative Professionals: Common Administrative Support Tasks. Administrative Professionals: Maximizing Your Relationship with Your Boss Course Title Administrative Professionals: Common Administrative Support Tasks Administrative Professionals: Maximizing Your Relationship with Your Boss Administrative Professionals: Interacting with Others

More information

KEYS TO ENHANCE YOUR SUPERVISORY SUCCESS (KEYS)

KEYS TO ENHANCE YOUR SUPERVISORY SUCCESS (KEYS) Foundations Track Principles of Supervision: Setting the Context This course will help participants understand the role of the supervisor, and its relationship to the organization. We will focus on what

More information

Course Descriptions for the Business Management Program

Course Descriptions for the Business Management Program Course Descriptions for the Business Management Program Upon completion of two quarters, students will earn a Professional Certificate in Business Management with a specialization in a chosen area: HR,

More information

Administrative Support Professionals Competency Framework. The Centre for Learning and Development

Administrative Support Professionals Competency Framework. The Centre for Learning and Development Administrative Support Professionals Competency Framework The Centre for Learning and Development Table of Contents 01. Acknowledgements...3 02. Introduction...4 03. Background...5 04. Competency Assessment

More information

Career Outlook: Health Care Professionals in Demand

Career Outlook: Health Care Professionals in Demand Health care professionals are in high demand. Demands created by an aging population, expanding health care system, and rising health care costs are putting pressure on industry leaders to find experienced

More information

Description of the ten core competencies

Description of the ten core competencies Description of the ten core competencies You can use this document as a reference when assessing competency development on the Competency Assessment form. Introduction to competencies Competencies are

More information

PRELIMINARY ADMINISTRATIVE SERVICES CREDENTIAL MASTER OF ARTS IN SCHOOL ADMINISTRATION PROGRAM 2012-2017

PRELIMINARY ADMINISTRATIVE SERVICES CREDENTIAL MASTER OF ARTS IN SCHOOL ADMINISTRATION PROGRAM 2012-2017 5-Year Program Assessment Plan PRELIMINARY ADMINISTRATIVE SERVICES CREDENTIAL MASTER OF ARTS IN SCHOOL ADMINISTRATION PROGRAM 2012-2017 Judith Kell, Interim Program Director School of Education and Leadership

More information

Leadership Training Services (LTS) Continuing Education Program (CEP)

Leadership Training Services (LTS) Continuing Education Program (CEP) Leadership Training Services (LTS) Continuing Education Program (CEP) A program for Wyoming Municipal Officials developed by Leadership Training Services, Inc. in partnership with the Wyoming Association

More information

Independent Educational Consultant Certificate Program

Independent Educational Consultant Certificate Program Education Independent Educational Consultant Certificate Program extension.uci.edu/iec University of California, Irvine Extension s professional certificate and specialized studies programs help you increase

More information

Pharmaceutical Sales Certificate

Pharmaceutical Sales Certificate Pharmaceutical Sales Certificate Target Audience Medical representatives Objective The objective of this program is to provide the necessary skills and knowledge needed to succeed as medical representatives.

More information

In this packet, you will find the following:

In this packet, you will find the following: Thank you for your interest in the Executive MBA program at the Anderson School of Management. If you ve arrived at the executive suite or have it in your sights, this outstanding program will enhance

More information

The TKI Tool. More Than Conflict Management. change. management. team building performance improvement. retention

The TKI Tool. More Than Conflict Management. change. management. team building performance improvement. retention The TKI Tool More Than Conflict Management change retention management leadership development team building performance improvement Practical Ways to Use the TKI to Maximize Organizational Performance

More information

THE ROLE OF THE SCHOOL COUNSELOR

THE ROLE OF THE SCHOOL COUNSELOR THE ROLE OF THE SCHOOL COUNSELOR Code No.: PS 201 The Need for School Counseling As students develop from childhood through adolescence, they face unique sets of challenges. Mastery of these academic,

More information

Leadership-related Competencies

Leadership-related Competencies -related Competencies Excerpts from the Competency Index for the Library Field http://www.webjunction.org/competencies/articles/content/67024491 Compiled by WebJunction June 2009 Copyright 2009, OCLC Online

More information

Earn a certificate of completion by completing any ten of the 13 courses

Earn a certificate of completion by completing any ten of the 13 courses INSTRUCTIONAL COMPREHENSIVE PROGRAM PLANNING AND REVIEW (CPPR) Program: Customer Service Program Planning Year: 2014-2015 Last Year CPPR Completed: 2008-2009 Unit: Business Education Cluster: WED I. GENERAL

More information

(CIP: 19.0707) θθθθθ A. Demonstrates Professional Work Habits (Vermont Standards: 1.5, 3.10, 3.14, 3.15, 3.16, 6.15)

(CIP: 19.0707) θθθθθ A. Demonstrates Professional Work Habits (Vermont Standards: 1.5, 3.10, 3.14, 3.15, 3.16, 6.15) Human Services (CIP: 19.0707) Occupational Skills The Student demonstrates the specified level of competency in occupational skills: 0 1 2 3 4 No Exposure Introduced Practiced Entry-level Competency ORIENTATION

More information

Healthcare Leadership

Healthcare Leadership ecornell Online Professional Development Programs Certificate Program in Healthcare Leadership 866-326-7635 +1-607-330-3200 www.ecornell.com Certificate Program in Healthcare Leadership This certificate

More information

HUMAN RESOURCE DEVELOPMENT

HUMAN RESOURCE DEVELOPMENT Student Application Brochure Bachelor of Science in Professional Interdisciplinary Studies: HUMAN RESOURCE DEVELOPMENT School of Lifelong Learning Jackson State University Jackson, Mississippi School of

More information

SPE 102: Interpersonal Communication Spring 2007 / Jan. 14 - April 29

SPE 102: Interpersonal Communication Spring 2007 / Jan. 14 - April 29 SPE 102: Interpersonal Communication Spring 2007 / Jan. 14 - April 29 SPE 102 Spring 07 1 Instructor: Jen Almjeld Class schedule & location: Sun. 3-6:20 p.m. College Hall 114 Credit hours: 3 Prerequisites:

More information

Illinois Professional Teaching Standards

Illinois Professional Teaching Standards Illinois Professional Teaching Standards Preamble: We believe that all students have the potential to learn rigorous content and achieve high standards. A well-educated citizenry is essential for maintaining

More information

Scope and Sequence. Hospitality and Tourism. Cluster:

Scope and Sequence. Hospitality and Tourism. Cluster: Scope and Sequence Cluster: Course Name: Course Description: Course Requirements: Hospitality and Tourism 130.223 Hotel Management (One-Half to One Credit) This course focuses on the knowledge and skills

More information

Lead Star s Distance Learning Programs

Lead Star s Distance Learning Programs Lead Star s Distance Learning Programs Customized Webinar Overview www.leadstar.us Lead Star s Webinars Lead Star s webinar events are dynamic, 45-minute training presentations designed to accommodate

More information

Indiana School Counseling Competencies for Students

Indiana School Counseling Competencies for Students Indiana School Counseling Competencies for Students Indiana Department of Education 2015 Acknowledgements The Indiana Department of Education would like to thank the following individuals and organizations

More information

Communication. Communication 177. Degrees

Communication. Communication 177. Degrees Communication 177 Communication Degrees Associate in Arts Degree: Communication: Applied Communication Emphasis Associate in Arts Degree: Communication: Communication Science Emphasis Associate in Arts

More information

Communication COMMUNICATION. 2015-16 Sacramento City College Catalog. Degrees: A.A. Communication AA-T Communication Studies for Transfer

Communication COMMUNICATION. 2015-16 Sacramento City College Catalog. Degrees: A.A. Communication AA-T Communication Studies for Transfer COMM Degrees: A.A. AA-T Studies for Transfer Division of Humanities and Fine Arts Chris Iwata, Dean Performing Arts Center 137 916-558-2551 Associate in Arts Degree Program Information The Department offers

More information

Would I Follow Me? An Introduction to Management Leadership in the Workplace

Would I Follow Me? An Introduction to Management Leadership in the Workplace Would I Follow Me? An Introduction to Management Leadership in the Workplace This dynamic program clearly shows the right and wrong ways to deal with the very important human dimension of team performance.

More information

ASCA Correlations for Roads to Success Grades 7-8

ASCA Correlations for Roads to Success Grades 7-8 ASCA Correlations for Roads to Success Grades 7-8 Roads to Success Curriculum Correlation with ASCA Career Development Standards Discover how the Roads to Success curriculum meets the career development

More information

Interpersonal Skills. Leadership, Change Management and Team Building

Interpersonal Skills. Leadership, Change Management and Team Building Interpersonal Skills Leadership, Change Management and Team Building Capital s Learning and Development team design and deliver tailored skills and competency based programmes to meet your wide range of

More information

Ph.D. DEGREE IN ORGANIZATIONAL LEADERSHIP

Ph.D. DEGREE IN ORGANIZATIONAL LEADERSHIP Ph.D. DEGREE IN ORGANIZATIONAL LEADERSHIP The Ph.D. degree in Organizational Leadership provides an interdisciplinary approach to the study of topics, theories and research critical to the professional

More information

SKILLPORT TRAINING GUIDE

SKILLPORT TRAINING GUIDE Administrative Communication Customer Service Leadership Management Performance Personal Development Team Work SKILLPORT elearning https://uh.skillport.com/skillportfe/login.action Log In Information User

More information

UNIVERSITY OF NEW BRUNSWICK. management programs TAKE CONTROL OF YOUR CAREER. www.unb.ca/cel/management

UNIVERSITY OF NEW BRUNSWICK. management programs TAKE CONTROL OF YOUR CAREER. www.unb.ca/cel/management UNIVERSITY OF NEW BRUNSWICK management programs TAKE CONTROL OF YOUR CAREER www.unb.ca/cel/management get the training THAT GETS RESULTS Managers are key to a company s performance. By learning the latest

More information

Performance Evaluation

Performance Evaluation Competency Exceptional Above Meets Partially Meets Overview of Ratings TRANSFORMATIVE work. In addition to exceeding performance goals, the organization (department, unit or program) is fundamentally better

More information

OCCUPATIONAL STANDARD (For use in the development of supply chain related job descriptions, performance evaluations, career development plans, etc.

OCCUPATIONAL STANDARD (For use in the development of supply chain related job descriptions, performance evaluations, career development plans, etc. OCCUPATIONAL STANDARD (For use in the development of supply chain related job descriptions, performance evaluations, career development plans, etc.) Description of Position (As defined by the CSCSC Stakeholder

More information

C115 Office Administration - Medical MTCU Code 52308 Program Learning Outcomes

C115 Office Administration - Medical MTCU Code 52308 Program Learning Outcomes C115 Office Administration - Medical MTCU Code 52308 Program Learning Outcomes Synopsis of the Vocational Learning Outcomes* The graduate has reliably demonstrated the ability to: 1. apply scheduling,

More information

Big Data Specialized Studies

Big Data Specialized Studies Information Technologies Programs Big Data Specialized Studies Accelerate Your Career extension.uci.edu/bigdata Offered in partnership with University of California, Irvine Extension s professional certificate

More information

Human Resources Major. Faculty. Liberal Education Curriculum

Human Resources Major. Faculty. Liberal Education Curriculum Faculty Kathy Corley 02 (2003) Senior Instructor in Human Resources and Business Admin istration, Coordinator of Human Resources Program B.A., Peace College, summa cum laude; M.B.A., with honors, Meredith

More information