Applied Behavior Analysis (ABA) Authorization & Billing Process for MBHP September MBHP is a Beacon Health Options company.

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1 Applied Behavior Analysis (ABA) Authorization & Billing Process for MBHP September 2015 MBHP is a Beacon Health Options company. 1

2 Objectives Overview of Billing Codes and Modifier requirement used by MassHealth plans. Verifying Member Eligibility. Accessing ProviderConnect SM. Authorization Procedures & Claim Submission for MBHP. Contact Information. Questions. CPT is a registered mark of the American Medical Association. 2

3 Overview of Billing Codes and Modifier Requirement MassHealth has made the decision to not adapt the American Medical Association s (AMA) new CPT codes for ABA services at this time Four federal HCPCS codes, along with the primary modifier of U2, will be used to denote ABA services 3

4 ABA Service Coding HCPCS Code & Modifier Service Description HIPAA Compliant Description Units H0031 U2 Assessment and case planning for home services by a BCBA. Mental Health Assessment by nonphysician 1 unit = 15 minutes H0032 U2 Supervision for home services by a BCBA. Mental Health Service plan by a nonphysician 1 unit = 15 minutes H2012 U2 Direct instruction by a BCBA parent training for home services Behavioral Health day treatment, per hour 1 unit = 1 hour H2019 U2 Direct instruction by a paraprofessional Therapeutic Behavioral Health Services, per 15 minutes 1 unit = 15 minutes 4

5 Other Information The Applied Behavior Analysis Performance Specifications and Medical Necessity Criteria can be found on our website, The MBHP Benefit Service Grid, which is also available on our website, is a useful tool for billing questions such as acceptable place-of-service codes, covered diagnoses, etc. For members with third party liability, the primary insurer must always be billed first in order to obtain an EOB. That EOB from the primary insurer indicating that the service was denied or partially paid must then be submitted with the claim to MBHP. 5

6 Verifying Member Eligibility MBHP is a Beacon Health Options company. 6

7 MassHealth Eligibility Verification System Per provider contracts, MBHP providers are required to verify member eligibility on every date-of-service Member eligibility is verified through the MassHealth Eligibility Verification System (EVS), accessed through the MassHealth Virtual Gateway, (search for virtual gateway login ) Once logged in to the Virtual Gateway, providers can access the Provider Online Service Center (POSC), where EVS is located MBHP providers receive a Data Collection Form in the New Provider Welcome Packet. That form must be filled out and mailed/faxed to MassHealth to establish login credentials 7

8 MassHealth Virtual Gateway 8

9 Provider Online Service Center Homepage of POSC: 9

10 Finding Member Eligibility Information MassHealth EVS Click on Manage Members Then Eligibility Then Verify Member Eligibility 10

11 MassHealth EVS continued Search criteria: MMIS / SSN / or Name and DOB 1 month maximum date range. Unable to search future dates. 11

12 MassHealth EVS continued Click on Eligibility 12

13 MassHealth EVS continued Click on Date Range to expand information Look for MBHP to confirm eligibility 13

14 Accessing ProviderConnect MBHP is a Beacon Health Options company. 14

15 Accessing Provider Connect 15

16 Logging into ProviderConnect 16

17 Authorization Procedures & Claim Submission MBHP is a Beacon Health Options company. 17

18 ABA Authorization Requests All requests for authorization for ABA Assessment or ABA Services for MBHP and HNE Be Healthy Members is via an on-line application called Provider Connect. Providers complete and submit the request form on-line. All requests are reviewed by MBHP staff who will make a determination. 18

19 Enter an Authorization Request 19

20 Disclaimer 20

21 Search a Member 21

22 Member Demographics 22

23 Select Servicing Address 23

24 ABA Assessment 24

25 ABA Assessment 25

26 ABA Assessment 26

27 ABA Assessment Behavioral Diagnosis F

28 ABA Assessment Behavioral Diagnosis 28

29 ABA Assessment Medical Diagnosis 29

30 ABA Assessment Social Elements Impacting Diagnosis 30

31 ABA Assessment Results 31

32 ABA Services 32

33 ABA Services 33

34 ABA Services 34

35 ABA Services Medical Diagnosis 35

36 ABA Services Social Elements Impacting Diagnosis 36

37 ABA Services 37

38 ABA Services Current Impairments and Skill Impairments 38

39 ABA Services Progress 39

40 ABA Services 40

41 ABA Services Requested Services 41

42 ABA Services 42

43 ABA Services 43

44 ABA Services Results 44

45 Concurrent Request 45

46 Concurrent Request 46

47 Concurrent Request Additional information requested from ValueOptions Clinician Things to keep in mind going through Concurrent request 47

48 PC TIP When filling out any of the authorization request forms, there is an option to save the request as a draft, so you can complete it later. Use the Save Request as Draft button located in the upper right corner of each screen. Keep in mind, the saved draft has not been submitted to MBHP. You must remember to go back to it, complete the form, and submit it. 48

49 Direct Claim Submission Provides ability to enter a claim directly into ProviderConnect portal without using special software Expedites processing of the claim and payment Available for professional services only, not higher levels of care Recommended for providers submitting a lower volume of outpatient claims 49

50 Direct Claim Submission 50

51 Direct Claim Submission 51

52 Direct Claim Submission 52

53 Direct Claim Submission 53

54 Direct Claim Submission Must be Capital Letters 54

55 Direct Claim Submission 55

56 Summary Page Need to change to H code and F84 diag 56

57 Contact Information ValueOptions EDI Helpdesk (ProviderConnect Technical Questions) Monday through Friday, 8:00 a.m. - 6:00 p.m. ET Phone: (888) e-supportservices@valueoptions.com MBHP

58 Questions? 58

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