1396 Stone Creek Drive Cell

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1 SUMMARY As a seasoned Healthcare IT Consultant with over 20 years of experience, I bring invaluable expertise in Healthcare IT systems and project management. With a strong technical basis and a solid foundation in project management, technology systems, network, and infrastructure engineering, my successes in delivering complete IT solutions to the full spectrum of healthcare organizations is well documented. I have been consistently recognized for leadership and maximizing ROI in major business process engineering initiatives for healthcare facilities of all types and sizes. Some of these duties have included: Interfacing with Executive Level on a daily basis Implementation of Healthcare IT solutions, including EMR/EHR, financial and clinical systems Project management in the simultaneous operation and deployment of multiple systems Drive towards honesty and cooperation between the full suite of stakeholders Systems Engineering on a diverse set of technologies including the full spectrum of infrastructure Direct multiple projects from RFP to full deployment in the 500K to 29M range CAREER EXPERIENCE CAREALL MANAGEMENT LLC Nashville, TN October 2013 Present IT Project Manager responsible for leadership and organization of enterprise technologies Complete forklift of the onsite data center including all network and server hardware Consolidated and converted back end systems to the HAS Practice Management Solution Complete redesign and re-deployment of network infrastructure Re-deployment of accounting systems (MAS 90) Manage a team of 6 IT Professionals Implement and manage tech support including a 24x7 Help Desk 165 desktop environment refresh and upgrade Security network infrastructure including VPN, LDAP, Intrusion Prevention and Antivirus Point to point connectivity between 30 locations over a variety of connections Implemented mobile access, reporting, support and security upgrades Implement AirWatch simultaneous with deployment of over 125 IPads using LDAP Manage committees to modify business processes to eliminate paper workflow Increase capacity from 200 to 500 employed resources HEALTH MANAGEMENT ASSOCIATES Naples, FL March 2013 October 2013 Senior IT Project Manager for the upgrade of Data Center operation to High Availability Data Center Responsible for change from NextGen to Athena EHR. Manage the migration of over 100 well known clinical applications such as HPF, HMM, PMM, HIE, NextGen, GE Muse, GE RIS, Patient Keeper, etc. to the High Availability Healthcare Platform (HAHP) technology. CATHOLIC HEALTH INITIATIVES Denver, CO October 2012 March 2013 Senior Consulting Project Manager for Allscripts AEHR focusing on Data Conversions Supervision of 25 Enterprise resources and up to 10 local facility resources. Direct involvement in implementation of Allscripts and Athena EHR Page 1 of 5

2 Specialized consulting on all aspects of deployment, to include infrastructure engineering, change management, workflow at the development and clinical levels, physician adoption and patient satisfaction. COMMUNITY HEALTH SYSTEMS Nashville, TN November 2011 October 2012 Manager of Physician Technology Direct supervision of a staff of 28 technology professionals including 10 Interface Analysts, 2 DBAs, 3 Junior DBAs, 4 Desktop Analysts, and 9 Technology Analysts Indirect supervision of a team of 55 additional staff to include Citrix Engineers, Allscripts and Athena Application Engineers, Project Managers, Builders, Trainers, Testers, Quality Management Analysts, and others. Prior to March 2012, Senior Project Manager for Core Infrastructure and Supporting Systems for the Allscripts AMR Deployment Project, where I supervised 15 contract resources. I was directly involved in mitigating network, desktop and wireless issues as well as determining delivery methods for the implementations. Daily interaction with VP and C Level Executive staff on Physician Practice technology deployment and operations including clinical workflow and technology analysis Responsibility for over 25 supporting software applications Consult on the full spectrum of AMR Issues and supporting systems. Direct involvement in the implementation of Allscripts and Athena implementations. Membership on the Impact Committee, Change Control Board and others. Mentor to 5 Junior Project Managers WEB ON THE WEB Gallatin, TN January 1990 January 2014 As a Healthcare IT Consultancy, WEB on The Web has been the conduit for allowing me to provide Healthcare IT Consulting to a broad spectrum of clients. These clients allowed me to gain exposure to many leading edge technologies and also to hone my skills in multitasking and management of technical projects, to include definition of and specification of client needs and associations. In this role, I was able to : o Deploy multiple healthcare IT projects for use in Physician Practices, Specialty Practices and other Healthcare facilities. o Provide services to physician practice and specialties, clinics and hospitals. o Provide training in a variety of operations on a variety of platforms and software. o Provide services as acting Systems Administrator, Network Administrator, Database Administrator and IT Director and Manager for multiple healthcare businesses. o Manage multiple physician practice data center deployments from RFP through execution. o Implement core infrastructure in a diverse group of settings, including data, networking, wireless, desktop delivery. o Deploy and support the use of multiple operating systems, servers and clients in both thin and thick environments. MCKESSON PROVIDER SYSTEMS Alpharetta, GA April 2011 November 2011 As a Project Manager for Software Upgrades, I was responsible for ensuring the ongoing upgrade of multiple hospitals to current MU certified versions of operational software. Simultaneously engaged in multiple facility upgrades Improvement of workflow and processes during upgrades, Page 2 of 5

3 COMMUNITY HEALTH SYSTEMS Nashville, TN April 2010 March 2011 Technical Project Manager at Wesley Medical Center in Hattiesburg MS - responsibility was to provide Project Management for all infrastructure aspects of a multi-hospital conversion to McKesson Suite of applications. This 100% travel position leveraged my broad skill set to allow accurate accomplishment of a large task assignment base. Daily interface with all C level and weekly interface with Division VP level staff. As Infrastructure Engineering Project Manager, I was responsible for the full refresh and upgrade of existing desktop, server and network infrastructure, including all wireless technology at Wesley Medical Center in Hattiesburg, MS. Co-manage data center upgrade to accommodate growth to 200 server data center. Used SMS to deploy software, fixes, patches and other pieces as well as to monitor the complete technology environment. Functioned as SME for facility and Corporate deployment of multiple technologies to include scanning, electronic faxing, indexing, portable devices, carts, networking, wireless, data storage and integration. This includes HL7, interfaces, integrations and DB interface. UCLA MEDICAL CENTER Los Angeles, CA April 2009 Dec 2009 As Senior Project Manager I was responsible for the deployment of multiple Healthcare Technology projects, both at the main UCLA Campus in Westwood and the Santa Monica Hospital facilities. Managed up to 8 consecutive projects ranging from additional infrastructure to assessment of and deployment of technology necessary to support new facilities. These included upgrades to network infrastructures and relocation of legacy data centers to main facility. Increased the effectiveness of the Medical IT PMO Office through the use of proven methods of end-to-end management of technology deployment. Completed a number of infrastructure projects, to include all networking, managed Cisco wireless, desktop management, cable management and data retention for multiple operations within the UCLA Medical Center campuses. Designed, test and deployed MS Project Server for the UCLA IT Project Management Office. Redesigned multiple project management processes for the UCLA IT PMO Office. SUMNER MEDICAL GROUP Gallatin, TN January 2003 January 2010 As IT Director I was initially responsible for development of a budget for a 16 physician medical practice. I was responsible for the entire approach to technology including all technology forecasting and work process design. In my additional role of IT Project Manager, I was responsible for an ongoing technology implementation program that optimized clinical and administrative workflows. As Interim Business Office Manager I was responsible for management of all phases of the Revenue Cycle Management encompassing 250 to 300 visits per day. Successfully completed a technology upgrade including Infrastructure, technology, workflow, software vendors, staff training, and support for thin and thick technologies. Managed re-cabling and consolidation of networking infrastructure, including centralization of server closets and network racks and deployment of full Cisco wireless infrastructure. Additionally deployed and interfaced a full Laboratory Information System Completed the deployment and staff training phases of the Practice Management rollout. In applying LEAN analysis to work processes, we mitigated multiple dysfunctional processes for increased efficiencies throughout the practice. Managed a Business Office Staff of 8 full time and 3 part time reports. Resulting in enhanced revenues of 12% annually and an additional 4% revenue to the practice in 2009 Page 3 of 5

4 Implementation of additional Revenue Cycle Management procedures, including insurance negotiation, collections monitoring, 3 rd party billing enhancements and electronic claims processing Selected, hired and trained a fulltime Business Office Manager, which resulted in a planned improvement of 3% in practice revenues HEALTHSPRING / Living Well Health Center Gallatin, TN April 2005 July 2008 Senior Systems Administrator/Technology Project Manager - responsible for all technology involved in support of new Medicare Advantage clinics, including budget development, core Infrastructure, primary software systems, facility design, and clinical workflow designs. Managed the development of all technologies from specification, software selection, workflow design and full deployment of all patient record keeping and financial software including GE Centricity and IDX software. Coordinated the installation of Centricity 2005 in a mixed AIX/Oracle database environment using IBM Hardware. Converted this mix to a single database Centricity solution using SQL. Managed build out of data center in contract co-location facility to accommodate multiple racks of server hardware. Fully deployed all infrastructure technology including Active Directory, Exchange, Citrix, Faxcom server, DiCom servers, Lab interface Servers. MIDSTATE ENT Gallatin, TN April 2004 April 2010 Contract IT Director Responsible for an ongoing technology implementation program. While the practice was confused about the direction their IT Department was headed, I brought clarity to their efforts as we applied standard workflow analysis to the clinical processes. This analysis, combined with my specialized experience in technology acquisition and deployment, allowed the physicians to make a more proactive decision about the direction of their practice. Developed the ongoing technology budget for the practice in order to plan for future growth of the practice both in technology and in workflow and work process design. SERENITY SLEEP CENTER Hendersonville, TN August 2008 April 2010 Technology Consultant Responsible for an ongoing technology implementation program in this new Sleep Center I was brought in to resolve issues with the existing technology when the legacy approach met with serious failure and caused catastrophic failure in production operations. Using the foundational approach of deploying a solid infrastructure prior to attempting to take systems live, we were able to recover the situation in 2 weeks. Recognizing a basic deficiency in training and user adoption, I provided all training and documentation to achieve full adoption in less than 6 weeks. NEPHROLOGY ASSOCIATES Nashville, TN July 2000 October 2005 As the Senior Network Administrator, I was initially charged with stabilizing the Pearl/Emerald EMR environment. In the search for a new EMR product, I successfully developed search protocols, developed an RFP, coordinated the RFP and demo processes, assisted in selection, received and negotiated price quotes. After final selection of the new EMR, I managed the migration of the database and associated processes to the newly selected EMR Product. Simultaneously administered a W2K network of over 200 W2K/XP Workstations and 13 W2K/W2K3 Servers in a 29 location regional environment. Page 4 of 5

5 Relocated the full Data Center to a new location with no loss of service. Supported staff with deployment planning, maintenance projection schemes, budget planning, implementation, and ongoing operations. Deployed and maintained wireless access points, switches, routers and other technology. Deployed W2K/W2K3 servers. Deployed Citrix Servers. DRAUGHON S JUNIOR COLLEGE Nashville, TN January 2002 May 2003 Network Administrator - Responsible for the establishment and ongoing maintenance of multiple Windows 2000 Active Directory domains 6 locations in Kentucky and Tennessee. As Project Manager and Associate Director of Technology I was able to fully deploy infrastructure and base technology for a Windows based Active Directory domain. Personally managed the establishment of regional data centers in Tennessee and Kentucky sufficient to support operations at multiple campuses. NATIONAL NEPHROLOGY ASSOCIATES / IMRAC - Nashville, TN Feb 1999 Oct 2001 Network Administrator My focus was totally on a large and growing Enterprise that required rapid startup, deployment, and innovative approaches to an internally developed Practice Management and EMR system. As a Project Manager, my focus was on implementing the core infrastructure and technology sufficient to allow our application to be operated with full features of a fully functional EMR. EDUCATION A.S. Degree - Aviation Instrument/Electronics Technology - Spartan School of Aeronautics MEMBERSHIPS Past President Donelson/Hermitage Rotary Club PMI - Nashville Chapter Page 5 of 5