April 29, 2010 The Security Of B2B: Enabling An Unbounded Enterprise

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1 April 29, 2010 The Security Of B2B: Enabling An Unbounded Enterprise by Usman Sindhu for Security & Risk Professionals Making Leaders Successful Every Day

2 April 29, 2010 The Security Of B2B: Enabling An Unbounded Enterprise Rethinking And Redesigning B2B Security Architecture For Today s Tech Innovations by Usman Sindhu with Stephanie Balaouras, Nicholas M. Hayes, and Lindsey Coit Executive Summary Many security and risk professionals seek to implement fine-grained security controls that span traditional boundaries and perimeters for their organizations. Businesses today have global operations and numerous trusted partners that constantly access their corporate resources. If this weren t challenging enough, partners can now access corporate information and resources via entirely new methods, such as mobile devices and Web 2.0 technologies. In addition, the advent of Smart Critical Infrastructure technologies that are vertical, specific, and that increase information-sharing between physical devices, such as sensors and core IT systems, will create an entirely new partner ecosystem. With the evolving nature of business-to-business (B2B) interactions, the security controls need to advance as well. Forrester sees four tiers of access control emerging in the B2B ecosystem: application, data, network, and physical. Security professionals need to include these access controls in their strategy to develop a comprehensive B2B security architecture. table of Contents 2 Today s B2B Security Is No Longer Adequate 2 The Past, Present, And Future Of B2B Security Architectures Four Tiers Of Access Control That Are Essential For Secure B2B Connections 6 recommendations There Is No End-To-End B2B Security Solution, But API Integration Can Help NOTES & RESOURCES Forrester interviewed vendors and end users and incorporated knowledge from client inquiries. Related Research Documents Helping CIOs Understand Smart City Initiatives February 11, 2010 Market Overview: Network Access Control (NAC) November 3, 2009 SOA Security 2009: Products And Specifications August 20, , Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change. Forrester, Technographics, Forrester Wave, RoleView, TechRadar, and Total Economic Impact are trademarks of Forrester Research, Inc. All other trademarks are the property of their respective companies. To purchase reprints of this document, please For additional information, go to

3 2 The Security Of B2B: Enabling An Unbounded Enterprise Today s B2B Security Is No Longer Adequate Today s B2B interactions are no longer bounded by a traditional network perimeter or limited to traditional methods of data exchange and communication. The new B2B ecosystem of partners, contractors, suppliers, and other third parties is, in fact, unbounded, and information flows much more freely. As a result, many of our traditional controls to secure B2B interactions are no longer adequate. The following are key inflection points that challenge today s B2B security architecture: Mobile devices and Web 2.0 have introduced new ways to conduct business interactions. Businesses are interacting with their partners in a much more ad hoc but cost-effective way. It s not uncommon today to have business transactions and interactions on the go with the use of mobile devices and interactive media using Web 2.0 applications. 1 The dynamic nature of the content poses new threats that are specific to application and Web security. 2 Cloud offerings are a new way to extend applications to B2B partners. Organizations are constantly looking to host customer- and partner-facing applications in the cloud because of the economics, scale, and flexibility. The cloud is a compelling option that your business can t ignore for extending resources to B2B clients, but as a security and risk professional, it s your job to ensure that security and privacy concerns are recognized. Smart Computing will breed more complex relationships. Smart Computing is a new generation of integrated hardware, software, and network technologies that provide IT systems with real-time awareness of the real world. 3 Smart Computing technologies will help many of the public and private initiatives around the globe aimed at making critical infrastructure of the cities smarter. For example, Smart Grid and Smart City projects that make use of Smart Computing technologies are rolling out across the world. 4 With the advent of these smart technologies, businesses will have complex and pervasive partner relationships, some of them nontraditional in nature. For example, utilities can be your next strategic partner as smart grid initiatives roll out. Security and risk assessment and management become ever more essential in this connected ecosystem as cyberthreats and data confidentiality demands increase. The Past, Present, And Future Of B2B Security Architectures To understand the future evolution of B2B security architecture, it s helpful to understand where it s been and where it is today (see Figure 1): Past: The perimeter was hardened with static controls. In the past, organizations placed a lot of controls at the perimeter. A common practice was to design a demilitarized zone (DMZ) to control the inbound and outbound traffic. External and internal server applications were separate, although external apps could be extended to partners through extranets. There wasn t necessarily a control in front of each Web or app server in this case. Until now, this April 29, , Forrester Research, Inc. Reproduction Prohibited

4 The Security Of B2B: Enabling An Unbounded Enterprise 3 architecture was suitable for static and known communication interfaces, and there wasn t much coordination between the appliances and the application layer. Many of these deployments are attributed to network switching infrastructure that put fine-grained controls in the data center and extend secure connectivity via IP VPN to the branch office. 5 Moreover, you won t find many controls existing at data and physical tiers. Present: Security controls get past the perimeter to service specific needs. Today, organizations front critical applications and repositories with proper controls. Much of this trend has to do with increased regulatory pressures. As a result, security technologies span all the way from perimeter to core applications, server farms, and databases that harden critical applications and data. Technologies have some degree of coordination; however, they have better knowledge about a variety of interfaces where information needs to be secured. This doesn t replace the DMZ-based deployment, but instead complements it with controls at critical demarcation points for applications and data. The security appliances are more identity-aware, as they communicate with backend infrastructure frequently to enforce controls. Future: Cloud-based services will complement application and data security. The swarm of cloud-based services is making organizations worried about data privacy and control. Organizations are wanting more visibility into these cloud services and more controls specific to security standards like PCI. The result will be the emergence of application and data controls that reside in the cloud. Specifically, technologies like antimalware, script analysis, URL filtering, IPS, and Web application firewall (WAF) in the cloud will be high on the security professional s wish list for securing B2B transactions. 6 At the same time, organizations will look to more distributed enforcement methods that require network and physical technologies to be still onpremises. As a result, cloud-based applications and data controls will emerge in the next two years while network and physical controls remain on-premises. 2010, Forrester Research, Inc. Reproduction Prohibited April 29, 2010

5 4 The Security Of B2B: Enabling An Unbounded Enterprise Figure 1 Breaking Down The Evolving B2B Security Architecture Past External apps Internal apps User Perimeter FW IDS Present External apps Internal apps WAF IAM NAC DLP User Perimeter FW IPS NAC Future Apps Data Data Network Physical Company A Data Network Physical Company Z Source: Forrester Research, Inc. April 29, , Forrester Research, Inc. Reproduction Prohibited

6 The Security Of B2B: Enabling An Unbounded Enterprise 5 Four Tiers Of Access Control That Are Essential For Secure B2B Connections As smart B2B connectivity emerges, there is a need to refine access control architecture. Today, organizations deploy a multitude of access control technologies for specific scenarios, but little thought has been given to devise an architecture that will address the key inflection points affecting B2B interactions. The four tiers of access control that will be critical to evolving B2B security are (see Figure 2): Application access control: App control will emerge at the perimeter with IAM integration. Application access control doesn t have a distinct definition, but it generally refers to controlling access to applications from the server to the gateway. When applications and services are hosted via cloud-application access, authorization and authentication become ever more important. Identity and access management (IAM) will play an important role, as it works with entitlement management to define roles, duties, and access levels to applications. Application filtering and antimalware technologies will also get popular at the Web gateways and the perimeter. Similarly, it will become important to look at application flows, track the application, and block it if an anomaly is detected. A central point to application control is identity federation. B2B security relies on this federation and thus, with the distributed partner ecosystem, it s important to control access to the critical resources. Security Assertion Markup Language (SAML) insertion will play an important role for B2B security in the SaaS environment. 7 Data access control: Encryption and endpoint control features will become critical. There is no concise definition of data access control, and it s perhaps a misnomer. It s essentially the authorization and protection of the data when it s being shared with multiple parties. Several technologies will make up this tier, but once again it will be driven by scenarios in which organizations want to classify, extract, encrypt, discover, and control who accesses the data. At the same time, you will need to create a policy to enforce rights management at different points in the network. Deriving entitlement lists is an advanced option where it s used to provide finegrained authorization to the data and applications. Data leak prevention (DLP) and entitlement management will make the organizations lists when extending data to partners. 8 Network access control: Fabric access control will define the network security tier. Organizations deploy multiple network security tools like intrusion detection systems (IDS), intrusion prevention systems (IPS), security information management (SIM), and WAF to mitigate diverse threats. B2B interactions rely more than ever on these tools, and more importantly, coordinate them with one another. It means common interface to policy and rule sets. Hence, the fabric access control will enable use of enforcement mechanisms at different parts of the network and secure a B2B environment from multiple interfaces. Interface to metadata (IF- MAP) will play an important role, as it can collect policy and identity information at a central place and share it with various devices , Forrester Research, Inc. Reproduction Prohibited April 29, 2010

7 6 The Security Of B2B: Enabling An Unbounded Enterprise Physical access control: Identity-based control will become the new frontier. Customers are increasingly demanding that physical control systems like badges and IP-based cameras become fully integrated with their corporate network and IT security controls. For instance, some organizations will not allow employees who don t badge in at the premises entry point to connect to the corporate network. There is also traction with other physical devices, such as global positioning system (GPS), radio frequency identification (RFID), sensors, and smart cards to provide location-based services that will link the user s identity to the physical systems. Figure 2 Evolving Tiered Access Control Architecture Past Present Future Technologies Location Technologies Location Technologies Location App IAM At each application IAM, content filtering, WAF Perimeter, fronting app servers IAM, filtering, WAF, antimalware In the cloud Data Not present Not present Encryption, DLP Perimeter demarcation points Encryption, DLP, rights management Throughout infrastructure Network Physical ACLs, firewall, IDS, VPN Not present At the perimeter Not present NAC, FW/VPN, IPS Access control Throughout network At device control Fabric access control, IPS Access control Throughout network At device interface Source: Forrester Research, Inc. Recommendations there is no end-to-end b2b security solution, but api integration can help There is no easy solution to B2B security it will require multiple technologies at each tier of access control to develop a comprehensive architecture. Forrester provides the following advice for security and risk professionals: Define your specific B2B entry points. There are multiple ways in which a partner can access your network resources as a local guest, remote partner, remote infrastructure technician, or even through cloud-based applications. Multiple technologies, such as NAC, antimalware, IPS, DLP, and IAM, can help you implement controls for these entry points. Fortunately, some of these technologies have integration with one another, which allows you to create common policies that will ease your operational burden. Strengthen your four tiers of access control with cloud- and virtualization-ready controls. Your future B2B security architecture must address the four tiers of access controls. You should further strengthen this architecture with controls that are cloud- and virtualization-ready. April 29, , Forrester Research, Inc. Reproduction Prohibited

8 The Security Of B2B: Enabling An Unbounded Enterprise 7 You can find solutions like antimalware, HIPS, vulnerability scanners, and WAF today that support applications hosted in the cloud. Similarly, technologies like IPS and DLP are coming up to speed in analyzing and providing access control to virtual traffic. Build open source support with API-based integration. There are several APIs available today that work with virtual and cloud-based environments. Here are three examples. First, vendors are increasingly using VMware s VMsafe API in the Open Virtual Format (OVF) specification to gain visibility into the virtual environment. Second, TNC IF-MAP is an open source XML-based schema that collects identity and policy information at a single metadata database and can publish updates to other appliances. It s a great enabler for identity federation at physical, network, and application tiers. Third, SAML API is gaining traction for cloud-based infrastructure. Organizations can use SAML integration in the cloud to increase identity awareness. Organizations should look to integrate these APIs into the tiered access control architecture. Endnotes 1 Seventy-eight percent of US consumers have a mobile phone, and 11% have a Smartphone today. Increasingly, businesses are equipping their workforce to use mobile devices to carry out duties. See the January 6, 2010, Collaboration Needs Will Fuel A Smartphone Surge report. 2 In the past few years, the Web has become a critical social and business medium. Usage in and out of enterprises is increasingly common, and many workers require it for daily business operations. But with the rise in popularity comes a similar rise in Internet threats, which have also evolved to leverage the Web as its primary attack vector. See the April 16, 2009, The Forrester Wave : Web Filtering, Q report. 3 The technology industry has entered a new cycle of tech innovation and growth, which we are calling Smart Computing. Like prior cycles of mainframe computing, personal computing, and network computing, Smart Computing will power a seven- to eight-year period when business and government investment in technology grows at twice the rate of the overall economy. Smart Computing will be more complex than what came before blending elements of hardware, software, and network technologies. Similar to earlier cycles, Smart Computing will grow rapidly because it will help business solve problems that it couldn t address before; in this cycle, Smart Computing will help companies optimize process results and the returns from their balance sheets. Unlike the horizontal technologies of personal computing and network computing, Smart Computing will have a highly vertical industry focus. Vertical solutions will differ significantly from vertical offerings in the past thus the advent of verticals 3.0 as a result. Tech vendors will have great growth opportunities in this new cycle, but also big challenges in navigating the shift to Smart Computing. See the December 4, 2009, Smart Computing Drives The New Era Of IT Growth report. 4 Cities are becoming smarter, as governments, businesses, and communities increasingly rely on technology to overcome the challenges from rapid urbanization. What makes a smart city smart is the combined use of software systems, server infrastructure, network infrastructure, and client devices which Forrester calls Smart Computing technologies to better connect seven critical city 2010, Forrester Research, Inc. Reproduction Prohibited April 29, 2010

9 8 The Security Of B2B: Enabling An Unbounded Enterprise infrastructure components and services: city administration, education, healthcare, public safety, real estate, transportation, and utilities. The concept of the smart city is pushing the CIOs in federal, state, and local governments and their technology teams to further evaluate emerging technologies and engage with key stakeholders within and outside of their organizations. To successfully deliver on the smart city vision, CIOs should have a clear understanding of what the smart city is, its key drivers, and their role in it. See the February 11, 2010, Helping CIOs Understand Smart City Initiatives report. 5 There was an upswing in branch office technologies a couple of years ago in the manufacturing industry to support diverse customer and supplier ecosystems through secure connectivity. The trend indicated a hardened parameter approach. See the September 1, 2006, Upgrading Branch Office Networks report. 6 Web application firewall (WAF) is an application-level firewall used to protect Web servers from malicious Internet attacks. It provides control to comply with PCI DSS as well as protect Web apps, and provide visibility into Web traffic. See the February 8, 2010, Web Application Firewall: 2010 And Beyond report. 7 Vendors provide federated access management using SAML or HTTP forms-based posting, and SSO integration with salesforce.com, Google Apps, WebEx, Juniper SSL VPN, and Microsoft Intelligent Application Gateway (IAG). See the April 17, 2009, Hosted Identity Is Real Are You Ready For It? report. 8 Entitlements, also known as fine-grained authorizations, are attributes of a user or a resource that dictate what kind of access a user has to another resource after authentication. See the February 1, 2010, Market Overview: Entitlement Management report. 9 IF-MAP is an emerging open source protocol defined by the Trusted Computing Group s (TCG) Trusted Network Connect (TNC) specification. It enables a common database where NAC, intrusion prevention systems (IPS), unified threat management (UTM), routers, switches, and other infrastructure appliances are able to post configuration, policy, and identity information. See the November 3, 2009, Market Overview: Network Access Control (NAC) report. April 29, , Forrester Research, Inc. Reproduction Prohibited

10 Making Leaders Successful Every Day Headquarters Forrester Research, Inc. 400 Technology Square Cambridge, MA USA Tel: Fax: Nasdaq symbol: FORR Research and Sales Offices Forrester has research centers and sales offices in more than 27 cities internationally, including Amsterdam; Cambridge, Mass.; Dallas; Dubai; Foster City, Calif.; Frankfurt; London; Madrid; Sydney; Tel Aviv; and Toronto. For a complete list of worldwide locations visit For information on hard-copy or electronic reprints, please contact Client Support at , , or We offer quantity discounts and special pricing for academic and nonprofit institutions. Forrester Research, Inc. (Nasdaq: FORR) is an independent research company that provides pragmatic and forwardthinking advice to global leaders in business and technology. Forrester works with professionals in 20 key roles at major companies providing proprietary research, customer insight, consulting, events, and peer-to-peer executive programs. For more than 26 years, Forrester has been making IT, marketing, and technology industry leaders successful every day. For more information, visit

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