Cable Support System Guide for Andersen Bow, Bay, and Box Projecting Window Units

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1 for Andersen Bow, Bay, and Box Projecting Window Units Congratulations! You have just purchased one of the many fine Andersen products. Proper assembly, installation and maintenance are essential if the benefits of your Andersen product are to be fully attained. Therefore, please read and follow this instruction guide completely. If your abilities do not match this procedure s requirements, contact an experienced contractor. You may direct any questions about this or other products to your local Andersen dealer, found in the Yellow Pages under Windows or call Andersen WindowCare service center at Monday through Friday, 7 a.m. to 7 p.m. Central Time and Saturday, 8 a.m. to 4 p.m. Central Time. Thank you for choosing Andersen. Every assembly and installation is different (windloads, structural support, etc.). Andersen strongly recommends consultation with an Andersen supplier or an experienced contractor, architect, or structural engineer prior to the assembly and installation of any Andersen product. For installation methods not covered in this guide, (i.e. through jamb) please visit the Architect Detail File on the web (www.andersenwindows.com). Andersen has no responsibility in regard to the post-manufactured assembly and installation of Andersen products. Using ladders and/or scaffolding and working at elevated levels may be hazardous. Follow equipment manufacturer's instructions for safe operation. Use extreme caution when working around window and door openings. Falling from opening may result in personal injury or death. Improper use of hand/power tools could result in personal injury and/or product damage. Follow manufacturer's instructions for safe operation of equipment. Always wear safety glasses. Windows and doors can be heavy. Use safe lifting techniques and a reasonable number of people with enough strength to lift, carry and install window and door products to avoid injury and/or product damage. Unless specifically ordered, Andersen windows and doors are not equipped with safety glass, and if broken, could fragment causing injury. Many laws and building codes require safety glass in locations adjacent to or near doors. Andersen windows are available with safety glass that may reduce the likelihood of injury when broken. Information on safety glass is available from your local Andersen dealer. Andersen Head Flashing and Installation Flanges DO NOT take the place of standard window and door flashing. Unit must be properly flashed and sealed with silicone for protection against water and air infiltration. Use non-reflective flashings. Highly reflective flashing tapes can raise the surface temperature of the vinyl to the point where vinyl deformation and product damage may occur. Do not apply any type of film to glass. Thermal stress conditions resulting in glass damage could occur. Use of movable insulating materials such as window coverings, shutters, and other shading devices may damage glass and/or vinyl. In addition, excessive condensation may result causing deterioration of windows and doors. Andersen and Andersen WindowCare are registered trademarks of Andersen Corporation. All other marks where denoted are marks of Andersen Corporation Andersen Corporation. All rights reserved. Instruction Guide BC Revised 10/16/07 1

2 3/8 Hole 1 Adjust Holes Cross Section Detail Bull s-eye FOLD Fold UNDER, under, ALONG along this THIS dotted DOTTED line. LINE 10-1/2" For ing, align here. Metal fasteners and other hardware components may corrode when exposed to preservative treated and fireretardant treated lumber. Obtain and use the appropriate metal fasteners and hardware as called out by the installation guide to fasten unit to any rough opening made from pressure treated and fire-retardant treated lumber. Failure to use the appropriate materials for the installation may cause a failure resulting in injury, property or product damage. Andersen Support System provides adjustable support for projecting window units when used along with platform boards and structural support members of the building. When used properly, the Support System will help reduce the weight carried by the platforms. Support System also allows for convenient adjustment when leveling unit at the time of installation and also in the future, should additional adjustment be required. A maximum load of 500 pounds per cable is allowed. For New Construction, follow Steps 1-9. For Replacement, follow Steps 1-9. For Limited Soffit Clearance Replacement, follow these steps in this order: Steps 2-5, Step 1, Steps 6-9. For Adjustment, follow Step 10. Parts Included Component Identification (1) Instruction Guide ( Adjustment Hole Template on Page 7) (2) s (2) s with Threaded Rods (Available in either 9' or 12' lengths) (4) #12 x 3-1/4" Flat Head Screws 5/8" T Nut (2) 5/8" T Nuts (2) Keyed T Washers (2) 1-1/4" Flat Washers Keyed T Washer (2) Lock Washer (2) 1/4" Hex Nut (2) 1" Adjustment Hole Plug 1-1/4" Flat Washer (1) #3 Square Bit Tools and Supplies Safety Glasses Hammer Level Tape Measure Power Drill 1" Spade Bit or Hole Saw 3/8" Deepwell Socket and Ratchet Hydraulic or Mechanical Jack 2" x 4" Support Braces Pencil Awl #12 x 3-1/4" Flat Head Screw Straight Line Clamp Lock Washer 1/4" Hex Nut 1" Adjustment Hole Plug #3 Square Bit and Adjustment Hole Template for Andersen Bow, Bay, and Box Projecting Window Units If this instruction guide/template was printed from our web site or from an electronic file, check measurement at the bottom of this page to make sure template size has not been altered. Double-Hung Bay Hole Location Casement Bay Hole Location Edge of Align with edge of. with Threaded Rods 90 Bay Soffi t 10 Bay For 90 Box Bay, fold here. Fold Template along dotted line at bottom of paper. Fold Template on dashed line(s) that identify your unit s angle(s). Place bulls-eye at platform corner, platform soffi t corner, or join center. For narrow or support joined center units, align Template with edge of platform and center bull s-eye on every!! joining post between the center units. Mark hole locations with awl. Drill 3/8 Holes through top and bottom s (see detail lower left). Drill 1 Adjustment Holes through Soffit (see detail lower left). For, fold here. For, fold here. For 10 Bow, fold here. Adjustment Hole Template (See Page 7) 2

3 1. Unit Preparation Units must be installed according to units installation guide. Units must be plumb, level, and square. Place level crosswise on. Place jack and temporary support securely under and raise unit approximately 1/8" over level. Check for proper operation of operating units. Readjust height of with jack if necessary and reset temporary support braces. Place 2" x 4" temporary support braces under unit. Level Support Brace Jack Support Brace 2. Identify Support Locations For Standard Units, use diagram at right to identify locations of Support System on and. C3 C6 C4 C7 C5 For Custom Units, holes must be drilled at every angled mullion post. Angled Mullion Box Bay 45 Angle Bay 30 Angle Bay For Custom Units, follow directions on and Adjustment Hole Template on Page 7 to locate cable holes. 3. Apply T Nuts & Install s in Place a 5/8" T Nut into cable hole on top of. Tap in place with hammer until fully seated. Repeat procedure for all cable hole locations in. Insert Rod end of cable into 5/8" T Nut on top of. Thread through and into cable holes in. Repeat for all locations. 5/8" T Nut Hole Hammer Apply 5/8" T Nut Rod End Insert Rod End through Hole Rod End 3

4 4. Apply Components Place Keyed T Washer, pointed side up, onto Rod end. Place 1-1/4" Flat Washer onto Rod end. Place Lock Washer onto Rod end. Thread 1/4" Hex Nut onto Rod end. Turn six times until bottom of 1/4" Hex Nut is flush with Rod end. DO NOT thread Rod End past 1/4" Hex Nut. Damage to End thread could result when seating Keyed T Washer. Rod End Keyed T Washer Hammer Pull opposite end of taught, centering Keyed T Washer in hole of lower platform. Tap bottom of 1/4" Hex Nut with hammer to firmly seat Keyed T Washer into using hammer. Flat Washer Lock Washer 1/4" Hex Nut Thread 1/4" Hex Nut 1/2" up on Rod end. 1/2" Repeat procedure for all Rod ends. 5. Install Clamp #12 x 3-1/4" Flat Head Screws Whenever possible, Clamp should be mounted to a structural member (i.e. rafter, truss, header) directly above cable holes Clamp may be installed in either horizontal or vertical position. Horizontal Mount Vertical Mount Install mounting brace based upon type of installation, if needed. Rafter or Truss Mount (Eaved) Pull tight to mounting surface to locate best position for Clamp. Position Clamp and install two #12 x 3-1/4" Flat Head Screws part way into mounting surface using #3 square bit provided. Repeat above procedure for all Straight Line Clamps being installed. Cross Support (Eaved) 15 min. Header Mount (Gabled or Eaved) Note: Window units omitted for clarity. 4

5 6. Fasten s to Clamps For Vertical Installation, install from bottom up through. For Horizontal Installation, install from left or right side. Pull to remove slack and tighten center screws on Clamp. Tighten #12 x 3-1/4" Flat Head Screws. Check that all four screws on Clamp are fully installed and tight. Cut excess off approximately 4" past Straight Line Clamp or wrap and secure excess on top of. Hand tighten 1/4" Hex Nut to remove any remaining slack. Repeat above procedure for all s. Vertical Installation Horizontal Installation 7. Adjustment Carefully remove temporary support braces and jack from under unit. Place level on and check for level. Downward Adjustment If unit requires downward adjustment, loosen 1/4" Hex Nuts one full turn. Recheck for level. Repeat procedure if necessary to level unit. Upward Adjustment DO NOT lift unit by tightening 1/4" Hex Nut. Personal injury and/or product damage may result. Place level crosswise on. Place jack under and carefully raise unit to approximately 1/8" over level. Check for correct operation of operating units. Readjust height of platform with jack, if necessary. Place 2" x 4" temporary support braces under unit. Slowly tighten 1/4 Hex Nuts until snug using a 3/8" deepwell socket and ratchet. DO NOT overtighten. Recheck for level. Carefully remove temporary support braces and jack from under unit. Repeat procedure if necessary until unit is level. Jack Level Support Braces 8. Install Exterior Trim Proceed with Exterior Trim installation according to units installation guide. 5

6 9. Locate Adjustment Access Holes Access holes must be provided through Soffit and insulation for adjustments. If rigid insulation is used, pre-fit insulation and tap in place to locate access hole locations. Remove insulation and drill 1" holes on dimple marks. Reinstall insulation and Soffit according to units installation guide. Place Adjustment Hole Template on Soffit. Mark unit hole locations and drill through Soffit with 1" spade bit or hole saw. Fill Adjustment Holes with batt insulation and snap 1" Adjustment Hole Plugs in place. Casing omitted for clarity Insulation Soffit 1" Adjustment Hole Plug 10. Readjustment DO NOT lift unit by tightening 1/4" Hex Nut. Product damage and/or injury may result. If unit is severely out of alignment, unit may require incremental adjustments spread over a period of time to avoid injury and/or product damage. Normal building settlement and/or improper installation may be factors causing a misaligned projecting window unit. Adjustment steps below are designed to correct most problems. If misalignment cannot be corrected by cable adjustment, reinstallation of Support and/or entire unit may be required. Place level on to determine where unit is misaligned. Place jack under and carefully raise unit approximately 1/8" over level. Check for correct operation of operating units. Readjust height of platform with jack if necessary. Place 2" x 4" temporary support braces under unit. Remove 1" Adjustment Hole Plugs and insulation from adjustment holes in bottom of Soffit. Slowly tighten 1/4" Hex Nuts until snug with 3/8" deepwell socket and ratchet. DO NOT overtighten. Recheck for level. Carefully remove temporary support braces and jack from under unit. Repeat procedure if necessary until unit is level. Replace batt insulation and 1" Adjustment Hole Plugs. 6 1" Adjustment Hole Plug Jack Level Support Braces

7 and Adjustment Hole Template (page 7) for Andersen Bow, Bay, and Box Projecting Window Units If this template was printed from the Andersen web site or from an electronic file, check measurement at the bottom of this page to make sure template size has not been altered. Fold Template along dotted line at bottom of paper. Fold Template on dashed line(s) that identify your unit s angle(s). Place bull s-eye at platform corner, platform soffit corner, or join center. Double-Hung Bay Hole Location Casement Bay Hole Location For narrow or support joined center units, align Template with edge of platform and center bull s-eye on every joining post between the center units. For, fold here. For, fold here. For 10 Bow, fold here. Bull s-eye Cross Section Detail Align with edge of. For ing, align here.!! For 90 Box Bay, fold here. 90 Bay 10 Bay Edge of Soffit 3/8" Hole 1" Adjust Holes Fold Fold Under, under, along this dotted dotted line. line Mark hole locations with awl. Drill 3/8" Holes through top and bottom s (see detail lower left). Drill 1" Adjustment Holes through Soffit (see detail lower left). 10-1/2"

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