Home Insurance Guide

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1 Home Insurance Guide

2 Exceptional Service For over 30 years, we have taken pride in developing market-leading products to meet your customers home insurance requirements and our new home insurance product is no exception. Our unique lifestyle based product significantly moves the home insurance market forward by allowing customers a greater level of personalisation. With our flexible web platform, you can select what cover your customer needs and the commission slider allows you to offer cover at the price you want. You can also now get quicker quotes with our reduced question set, instant pricing returns and the ability to personalise your experience and product choices beyond what has been seen in the market before. We re still backed by trusted insurance providers Every time you submit a quotation on our platform we return results from up to 3 providers. This single product, multi-insurer approach keeps our prices sustainably competitive without compromising on cover for your clients. Offering exceptional service at all times We will continue to offer dedicated broker training and support delivered through a range of channels including face-to-face and telephony support, product events, sales collateral and support so help is available when you need it. Your customers can still enjoy a unified claims experience, independent of insurer choice. All claims are initially handled at our single site in our UK head office providing a seamless, consistent and high quality service to customers. Page 1

3 The Basics All of our policies still begin with generous cover for buildings, contents, or both. Having the right levels of Buildings cover in place is essential. Your customers need reassurance that they won t end up paying through the roof to cover damages to their home from unforeseeable disasters such as lightning, flooding and heave. Protecting your customers home is just the first step. Next, you will want to make sure that all the things that really make up a home are covered too these are what are known as their Core Contents and includes furniture, carpets and curtains. Once the basics are covered, you can guide your customers through our range of optional modules to build a personalised quote that meets their individual home insurance needs. Buildings Accidental Damage Core Contents Accidental Damage Personal Items Cover Garden Cover Technology & Entertainment Cover Pedal Cycle Cover Legal Expenses Cover Home Assistance Cover Please Note: Contents insurance does not include any items that are covered within our new optional modules (see below for more information) Page 2

4 Summary Here s a summary of the modules your customers can choose from... Accidental Damage Cover The best way your customers can prepare for accidental damage is to make sure they have sufficient cover in place. Buildings Accidental Damage Your customer can now add cover for accidental damage to drains, pipes, cables, underground tanks and accidental breakage of fixed glass, fixed ceramic hobs or sanitary ware within their home. Contents Accidental Damage Your customer can add cover for accidental damage for their contents too, which includes accidental breakage of ceramic hobs in free-standing cookers and accidental loss of LPG or oil at the home. Garden Cover for your greenfingered customers... We understand that not every customer wants standard garden cover. Some of your customers may not have a garden, others may look forward to digging out the weeds and planting their shrubs! That s why we have developed a separate module so your customers can choose what level of cover they need. This option includes cover for damage to trees, shrubs, plants, lawns and garden equipment. Personal Items Cover (specified and unspecified) to cover their most valuable possessions... Watches, wallets, credit cards and coats, it all adds up. We underestimate how much we take out with us on a daily basis but imagine if your customer lost it all. The monetary cost of replacing the contents of their wallet or purse alone makes this optional module a must-have. Page 3

5 Please Note: If they are over 1,500 they need to be specified on the policy up to value of 2,500 Pedal Cycles Cover that goes that extra mile... Help your customers get back on their bikes this year by offering them great cover for their bicycles. This flexible module allows your customer to cover between 1 to 6 cycles whether they are at home or out and about. Technology & Entertainment Cover for your tech-savvy customers... We ve all been there and experienced that sudden moment of panic when you think you ve lost your phone or your laptop shuts down without any warning. Well panic no more! Our Technology and Entertainment option provides great cover for items such as televisions, musical instruments and mobile phones, which can often be expensive purchases. Legal Expenses Cover that offers your customers advice when they need it... Legal Expenses cover offers your customer peace of mind when they need it most. Customers who choose this option will benefit from invaluable advice during what can be a very stressful situation. We will put your customer in contact with a suitably qualified person to advise them and act on their behalf in matters such as employment or contract disputes, personal injury and even identity theft. Home Assistance Cover for day-today peace of mind When something goes wrong, you need to act fast. That s why customers who select this option can benefit from access to 24 hour emergency assistance to help them should they experience problems with roofs, plumbing, heating, power and security systems amongst other issues. Page 4

6 For more information Contact Broker Support on Select & Protect is authorised and regulated by the Financial Conduct Authority

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