1 GRADUATE COUNSELING PROGRAM INTERNSHIP MANUAL (Policies and Procedures) DEPARTMENT OF HUMAN RESOURCES EAST CENTRAL UNIVERSITY Empowering clients to meet their potential... Paige N. Williams, Ph.D, LPC (Coordinator) ADA, OKLAHOMA (580)
2 TABLE OF CONTENTS Page Program Goals The Curriculum Internship Hour Requirements Liability insurance Location of Practicum Site Grading Internship Course Requirements Faculty Supervisor Responsibilities Agency (Field) Supervisor Responsibilities Student Responsibilities Evaluation of Students Appendices Appendix A: Plan of Study Appendix B: Daily Log Sheet Appendix C: Internship Contract Form Appendix D: Learning Objectives Appendix E: Internship Evaluation Form i
3 Non-Discrimination Policy GRADUATE COUNSELOR TRAINING PROGRAM Department of Human Resources East Central University East Central University, in compliance with Title VI of the Civil Rights Act of 1964 and Title IX of the Education Amendments of 1972, does not discriminate on the basis of race, color, national or ethnic origin, creed, age, or sex, in any of its policies, practices, or procedures. This policy includes but is not limited to admissions, employment, financial aid, educational services, and athletic programs. In compliance with Section 504 of the Rehabilitation Act of 1973, East Central University does no discriminate on the basis of handicap in admission or access to, or treatment or employment in its programs and activities. Admissions of Nonimmigrant Aliens Consonant with Immigration and Nationality Act (PL ), East Central University is authorized under federal law to enroll nonimmigrant alien students. Affirmative Action Compliance Statement The institution, in compliance with the Title VI of the Civil Rights Act of 1964, Executive Order as amended, Title IX of the Educational amendment Act of 1972, Section 504 of the Rehabilitation Act of 1973, and other federal laws and regulations, does not discriminate on the basis of race, color, national origin, sex, age, religion, handicap, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, and educational services. Accreditation and Affiliation Accredited by: Commission on Institutions of Higher Education of the North Central Association of Colleges and Schools as a master s degree granting institution. Oklahoma State Regents for Higher Education
4 Introduction In the last 10 years the counseling field has seen a trend towards licensure of professional counselors. As of January 1998, 46 states had some type of counselor credentialing or licensure (ACA, 1998). In response to this trend, the Master s of Science in Human Resources Counseling degree prepares counselors to be eligible for licensure. An integral part of students preparation involves practicum or field training/internship. The course HURES 5953 is designed to give students a minimum of 600 clock hours of counseling experience in a mental health or college setting. This experience is designed to hone students skills in counseling, treatment planning, and case management. It is through the partnership of the graduate program at East Central University and supervisors at mental health agencies and college counseling centers that students are able to gain this type of experience. 2 Program Goals The primary objective of the Graduate Counseling Program is to provide preparation for individuals who desire to pursue a career in the field of counseling and to be licensed as a counselor (LPC). The program helps students to develop the knowledge and skills to be employed in a variety of organizations and agencies that provide mental health and counseling services. The objectives of the Graduate Counseling program are: 1. To assist students in meeting the educational requirements for licensure. 2. To contribute to the career development of persons currently employed in both the public and private sector. 3. To prepare preservice professionals to enter the field of counseling. 4. To provide practicum experiences common to the students career choice.
5 3 The Curriculum Students in the Graduate Counseling Program complete a 60 hour program that is consistent with the educational requirements set forth by the LPC Regulatory Board. The following coursework is required for completion of the Master of Science in Human Resources Counseling degree (see Appendix A for a complete plan of study). Research hrs. Counseling theory, Developmental and Behavioral theory, Psychopathology, and Assessment hrs. Theory and Practice hrs. Practicum and Internship hrs. Electives hrs. Total hrs. The Internship The internship experience (HURES 5953) is designed to give students practical counseling experience in addition to their coursework. Students complete nine (9) hours of internship. The internship is designed to give students knowledge they will need to provide quality service to clients. Additionally, the internship allows students to develop the skills they will need to work as a professional upon graduation. Internship requirements: Students are required to complete 600 clock hours of experience during their internship. Direct Client Contact--9 hours of enrollment- 200 hrs. of face-to-face individual or group counseling work with clients (may include observation). 6 credit hour enrollment-134 hrs; 3 credit hour enrollment-67 hours. Supervision/Consultation--9 hours of enrollment-17 hrs. of supervision with an approved supervisor (approximately 1 hr. a week). 6 hours of enrollment-12 hrs; 3 credit hours of enrollment 6 hours. Preparation--383 hrs. of case management duties, paperwork associated with the treatment of their clients, trainings, workshops, staff meetings, and programming. 6 hours of enrollment-256 hours; 3 credit hours of enrollment-128 hours.
6 4 Liability insurance Students are required to show proof of counselor liability insurance prior to working with clients at their internship site. Liability insurance may be purchased by the student or may be provided by the practicum site. Location of Internship Site The location of the practicum site will not be limited by the range of community distance from the University. Special effort will be made to place students at a site that meets their career goals while considering convenience and economics. Grading The assignment of a letter grade (A, B, C, D, or F) at the completion of the internship shall be primarily based upon the following: 1. Evaluation of the intern s experiences by the field supervisor; 2. Evaluation of the intern s experiences by the faculty supervisor; 3. Evaluation of written assignments.
7 5 East Central University Internship Requirements The following are course requirements and supervision guidelines for HURES 5953 Internship in Counseling: General Requirements 1. Spend a minimum of 600 clock hours in an approved mental health or college setting assuming all of the fundamental roles and tasks required of the practicing counselor. 2. Observe all agency policies and procedures with regard to attendance and work tasks. 3. Maintain a daily log of internship activities. The log is to be signed weekly by the field supervisor. The log is to be submitted to the faculty supervisor. 4. Meet a minimum of one (1) hour a week for supervision with the field supervisor. In addition, regular meetings with the faculty supervisor may also be required. 5. Observation should be a part of the internship experience. Where it is possible for the student to learn from the supervisor s modeling of appropriate counseling and professional behaviors. The intern should have frequent opportunities to accompany the supervisor on a wide variety of field work activities. This will allow the intern to get the feel of the total experience of the practicing counselor.
8 6 The Role and General Responsibilities of the University and Faculty Supervisor The role of the University refers primarily to the role of the faculty supervisor assigned by the Department of Human Resources. Internship is considered part of the curriculum. The faculty supervisor will assume overall responsibility for consultation with the agency and the student in terms of objectives, content, and experiences. In general terms, the faculty supervisor will be responsible for ensuring that the student receives maximum benefit from the internship experience and that the internship benefits both the agency as well as the student. Specifically, the faculty supervisor is responsible for the following: 1. Orientation and introduction of the student to the nature and purpose of the internship. 2. Selection assistance and approval of the internship site. 3. Clear interpretation to the student of the course requirements, student role expectations, and method of grading. 4. Orienting and introducing the agency (field) supervisor to the nature and purpose of the internship and the agency s role and responsibility in the learning process. 5. Consulting with the agency (field) supervisor on a regular basis regarding the student s performance, including any problems that are disrupting the student s learning, etc. 6. Generally, making one field visit during the semester of internship enrollment for consultation with the student and agency (field) supervisor. 7. Evaluating the student s written reports in terms of content and helping the student integrate classroom and field based learning. 8. Assuming responsibility for the supervision or complete removal of a student from the internship placement whenever indicated. 9. Overall evaluation of performance and integration of knowledge for the purpose of assigning a course grade.
9 7 The Role and General Responsibilities of the Agency (Field) Supervisor The agency and/or field supervisor will be primarily responsible for the following: 1. Introducing and orienting the student to the agency s policies pertaining to working hours, standards of conduct, scheduled meetings and conferences, travel requirements, etc. The supervisor should introduce the student to the professional and clerical staff, and provide work space and supplies; 2. Introducing and orienting the student to the agency s structure, programs, and function; 3. Introducing and orienting the student to the agency s expectation regarding appropriate dress, policies governing confidentiality, and other related modes of professional role behavior; 4. Teaching the student the agency s role in the community and working relationships with other agencies including referral procedures; 5. Familiarizing the student with policies and procedures regarding case management, record keeping, intake, termination and emergency situations; 6. Orienting the student to common client populations served by the agency and the social needs, problems, and dynamics of each; 7. Introducing the student to available community resources as well as gaps in service; 8. Explaining the types and timing of communications--meetings, conferences, written reports, etc.; 9. Assigning and supervising the completion of client-related tasks and responsibilities that are in keeping with the student s readiness to complete adequately; 10. Allowing the student to accompany the supervisor during home visits, office interviews, meetings, conferences, etc., where the student has the opportunity to identify with the supervisor as a professional; 11. Informing the faculty supervisor whenever the supervisor becomes aware of personal problems or communication problems that are disrupting the student s learning or performance;
10 8 12. Providing weekly supervisory conferences designed to enhance the the student s learning and performance; 13. Evaluating the student s performance and making suggestions for improvements as necessary; 14. Complete and return the Internship Contract Form (see Appendix C) Learning Objectives Form (see Appendix D). 15. Submitting written student evaluation reports to the faculty supervisor at two times during the each semester which should be discussed with the student (see Appendix ).
11 9 The Role and Responsibilities of the Student During the course of the internship, the student will conform to agency personnel policies, such as working hours, dress, and holidays. Any minor exceptions must be cleared through the field supervisor, and major deviations are to be discussed with both the field supervisor and faculty supervisor. The student should adhere to the following general guidelines; 1. Assume responsibility for actions and activities; 2. Work cooperatively and professionally with supervisors and coworkers; 3. Approach new situations with a positive attitude and eagerness to learn from the experiences of others; 4. Apply knowledge learned in the classroom to practical situations; 5. Develop professional rather than personal relationships with clients; 6. Treat client information with strict confidentiality; 7. Be punctual and thorough in completing and submitting all work assignments; 8. Prepare for and utilize case conferences with other professionals as learning situations which will improve the quality of services; 9. Show willingness to accept and profit from constructive criticisms and suggestions; 10. Exhibit ability to remain flexible in whatever day-to-day situations occur and creativity in finding solutions to new problem situations. 11. Notify the faculty supervisor and the field supervisor of any situations that might affect completion of the internship. 12. Prepare for and participate cooperatively in supervision. 13. Maintain daily logs of internship activities.
12 10 Evaluation of Students Evaluation of students consists of continuous self-analysis by the student and periodic analysis of the student s progress by the faculty supervisor and the field supervisor. Growth in professional competence will be evaluated both subjectively and objectively in terms of competencies desired in a beginning practitioner. The major purpose of evaluation is to enable the faculty supervisor and the field supervisor, to render judgements periodically, concerning the work done by the student in the practicum. It is through such judgements that the student gains insight which may result in improvement of practice. Since the faculty supervisor and field supervisor have direct responsibility for assessing the student s competence, they are concerned with developing adequate quantitative and qualitative indicators of such. These evaluations will be used periodically throughout the internship. When preparing the written evaluation, the following principles are to be kept in mind: 1. The underlying philosophy and approach of evaluation is to be directed constructively toward strengthening the student both personally and professionally; 2. The evaluation should be completed on the student as a student completing an internship and not as an employee if the student should be functioning in both capacities during the internship; 3. Evaluation should be done with the student rather than merely of the student; 4. Evaluation is properly regarded as a continuing process, not a single event in time. It is suggested the agency supervisor keep notes to aid in completing the periodic evaluations (see Appendix E);
13 APPENDIX A: PLAN OF STUDY 11
14 12 I. Research MASTER OF SCIENCE DEGREE IN HUMAN RESOURCES COUNSELOR OPTION (60 hours minimum) ONE OF THE FOLLOWING: H/P/S 5103 Human Services Research and Reporting EDUC 5113 Techniques of Research II. SPECIALIZATION Counseling Theory--Two of the following (6 hours) EDPSY 5163 Cognitive Behavioral Theory of Counseling EDPSY 5433 Affective Theories & Techniques of Counseling HURES 5613 Counseling Theories Developmental and Behavior Theory--The following (9 hours): HURES 5253 Legal and Ethical Aspects of Case Management HURES 5603 Human Growth and Development: Multi cultural HURES 5633 Career and Life-Style Development Psychopathology-One of the following: HURES 5213 Diagnosis and Treatment of Psychiatric Clients PSYCH 5183 Advanced Abnormal Psychology Appraisal/Assessment--Minimum of 6 hours of the following: HURES 5163 Individual and Group Appraisal EDPSY 5353 Standardized Group Tests PSYCH 5373 Individual Psychological Evaluation PSYCH 5403 Individual Mental Testing: Wechsler Scales PSYCH 5423 Stanford-Binet IV: Woodcock-Johnson III. PRACTICUM AND INTERNSHIP --the following (15 hours) HURES 5553 Practicum in Human Services I HURES 5553 Practicum in Human Services II HURES 5953 Internship HURES 5953 Internship HURES 5953 Internship
15 13 IV. THEORY AND PRACTICE--The following (12 hours) PSYCH 5113 Theories of Personality and Human Behavior One of the following: H/P/E H/P/E Marriage, Family, and Group Counseling Advanced Group Counseling One of the following: HURES PSYCH Counseling Intervention Community Consultation and Crisis Intervention One of the following: HURES HURES Human Services Administration and Supervision Practicum in Counseling Supervision V. Approved electives--(minimum of 6 hours)
16 APPENDIX B: DAILY LOG SHEET 14
17 15 INTERNSHIP TIME LOGS Student Name: For the Week Ending: Type of Hours: Direct Preparation Supervision Date Hours Summary of Activity Total Hours/for the Week: Running Total for Semester: Supervisor Initials:
18 APPENDIX C: INTERNSHIP CONTRACT 16
19 17 HR DEPARTMENT OF HUMAN RESOURCES EAST CENTRAL UNIVERSITY TELEPHONE 580/ , EXTENSION 589 ADA, OKLAHOMA Internship Contract Name of Student: Place of Assignment: Address and Phone: FAX# In order to provide the above student an opportunity to fulfill the Internship requirements for a M.S. Degree in Counseling, the following agreement is entered by the parties involved: 1. The agency named below agrees to accept the above named student as a full/part time intern for one/two semesters(s) beginning and ending. The agency agrees to provide appropriate work assignments and supervision. Agency: Signature Date Supervisor's name if not individual signing above: 2. East Central University, Department of Human Resources, agrees to assume overall responsibility for this Internship arrangement and will provide consultation to the agency as needed. Signature Date 3. The student agrees to make the best possible use of this opportunity for professional training and practice. The student agrees to observe and abide by the policies and procedures outlined in the Internship syllabus. The student agrees to conduct him/herself in accordance with the American Counseling Association's code of professional ethics. Signature Date Permanent Address: Telephone: Address: Social Security Number:
20 APPENDIX D: LEARNING OBJECTIVES FORM 18
21 19 Student s Internship/Practicum Learning Objectives East Central Univesity Graduate Counseling Program Name: ID#: Address: Phone: Faculty Advisor: Semester: Internship/Practicum Site: Internship/Practicum Site Address: Supervisor s Name Phone: # Credit Hours Clock Hours/Week Description of internship/practicum duties and responsibilities: Learning objective you have for the student durinng this internship/practicum: Criteria you will be using to measure and evaluate the internship experiences. (Include a discussion of how feedback will be provided, your expectations for the student, and other pertinent information.): Student s signature Date: Internship/Practicum Supervisor Signature: Date:
22 APPENDIX E: EVALUATION FORM 20
23 21 Internship Student Evaluation Form Student Name: Date of Evaluation: / / Supervisor: Internship Site: Coding: NA--Not Applicable or not enough information for judgement 1--Far Below Expectations--needs much improvement, a concern 2--Below Expectations--needs some improvement to meet standards 3--Acceptable--meets standards of average level for practicum students 4--Above Expectations--performs above average levels for practicum students 5--Far Above Expectations--a definite strength, performs well above average for practicum students I. Basic Work Assignments Arrives consistently on time Uses time effectively Informs supervisor and makes arrangements for absences Reliably completes tasks on time Completes required total number of hours or days on site Comments:
24 22 II. Ethical Awareness and Conduct Knowledge of general ethical guidelines Knowledge of ethical guidelines of practicum site Demonstrates awareness and sensitivity to ethical issues Personal behavior is consistent with ethical guidelines Consults with others about ethical issues if necessary Comments: III. Knowledge and Learning Knowledge level of client population(s) at the beginning of placements Knowledge level of client population(s) at the end of placement Knowledge of treatment approaches at the beginning of placement Knowledge of treatment approaches at the end of placement Receptive to learning when new information is offered Actively seeks out new information from staff or supervisor Understanding of concepts, theories, and information Ability to apply new information in clinical setting Comments:
25 23 IV. Response to supervision Actively seeks supervision when necessary Receptive to feedback and suggestions from supervisor Successfully implements suggestions from supervisor Aware of areas that need improvement Willingness to explore personal strengths and areas of work Comments: V. Interactions with Clients Appears comfortable interacting with clients Initiates interactions with clients Communicates effectively with clients Builds rapport and respect with clients Is sensitive and responsive to client needs Is sensitive to cultural differences Is sensitive to issues of gender differences Comments: VI. Interactions with Coworkers Comments Appears comfortable interacting with other staff members Initiates interactions with staff Communicates effectively with staff Effectively conveys information and expresses own opinions Effectively receives information and opinions from others
26 24 VII. Work Products Reliably and accurately keeps records Written or verbal reports are accurate and factually correct Written or verbal reports are presented in a professional manner Reports are clinically or administratively helpful Comments: 1. What areas do you feel are strengths for this student? 2. What areas you feel this student needs to improve? Supervisor s signature: Thank you for your time in supervising this intern and in completing this evaluation.