Welcome to Pronto Software Your business is our business

Transcription

1 Welcome to Pronto Software Your business is our business

2 Welcome to Pronto Software Your business is our business By combining the benefits of an enterprise resource planning (ERP) and business intelligence solution, our software is designed to give you easy and immediate insight into the innermost workings of your company, allowing you to make critical decisions quickly, and with confidence. Pronto Xi is a powerful ERP system with the flexibility to adapt to your specific needs. So however your business grows and develops, so too does our software. One system, every step of the way. From mining and manufacturing to distribution, retail and servicing your customers, our modules can be configured to complement just about every aspect of your business. No matter what your industry, we can help you examine your business in more detail - so you can increase productivity, lower costs and simplify tasks. Our staff is trained to listen to your requirements, ensuring they deliver a package that s complete, accurate and cost-effective because it s been designed specifically for you. A package to perfectly suit your business. All of our products are backed by adaptable, dependable support and service. Our friendly, experienced staff is always on hand to make sure you re getting the most out of your software. Our values We develop software that helps you achieve moments of surprise and delight more often. We ve more than 30 years experience helping businesses over wide range of industries across the world, and it shows. We re proud of our reputation for working with our customers to continually deliver software that s adaptable, reliable and easy-to-use. The Pronto Xi advantage Pronto Xi is designed to provide business-wide support to companies of all sizes. It stores and manages your data, giving you clear and instant access to the information you need to make key decisions and gain a competitive advantage. Pronto Xi is used by companies of all sizes, from just a few users to well over 2,000. Pronto Xi is a stable framework to expand your operations. Well aligned We ve developed strong alliances with leading technology providers to bring you the most up-to-date products possible. And we continually review and analyse new technologies, integrating the most useful components into Pronto Xi, which means you receive all the advantages of new technology without the additional complexity or risk. Face to face value Pronto provides you with world-class business management software at a low cost of ownership. You deal directly with us, so we can provide complete end-to-end software control that places minimal demands on your IT administration and keeps implementation costs to a minimum. Our professional staff is always on hand to offer you friendly, local, reliable support. Get up and grow Pronto Xi is modular, which means you can build it around your business not the other way round. As your business grows, so too does the software running it. Pronto Xi s easy upgrade path means you can add modules to your existing system as soon as you need them. Our software is also platform-independent, so you can choose the most appropriate IT infrastructure for your business. Secure simplicity Pronto Xi is designed with the user in mind. We ve made the user interface as simple as possible so that you can minimise training, quickly giving your staff confidence with your new system. Because our software modules can be combined to cover a vast range of industries and requirements, you ll bypass the complexity of diverse software packages. Pronto Xi is cognitive, so any new components added are complimentary to the already-existing system. This allows employees to build on what they already know, rather than having to learn a whole new system each time your business expands. Pronto Xi is built on proven infrastructure and components, minimising planned or unplanned downtime. We continually test our products across a broad range of platforms to make sure we can keep giving you the most up-to-date and reliable system. We also make sure your business data remains your business. Our products include a range of security features to ensure your valuable information is available only to the people you want to access it. High performance We optimise Pronto Xi to the way your business works. Our products are designed to give you fast and efficient access to information, with support for your staff to carry out tasks from their desktop or via the web, wherever they are. Our products are designed to work with a host of popular desktop applications, allowing you to easily export data from Pronto Xi. Page 2 Welcome to Pronto Software Pronto Software Page 3

3 Pronto Services Switched-on support Get the most out of your Pronto Xi system with our comprehensive professional services team. Your guide Our consulting team will guide the implementation of your Pronto Xi system from start to finish. Our consultants have a wide range of practical business experience across a variety of technologies and industries, so you can be sure you re talking to someone in the know. Armed with analytical skills to properly understand the nuances of your business, they re ready to adapt Pronto Xi and reveal what it can do for you. We use our tested implementation framework to make sure your system is installed on time and on budget. Detailed checklists ensure tasks are carried out according to the project plan. And we ll produce regular reports that will allow you to monitor and track progress. Over the years our methodology has proven not only to make the implementation process easier, but also drastically reduce the risks usually associated with such a business-critical project. Before handing over the reins we ll help you carry out testing of your new system. This includes running business simulations to resolve any potential issues, building clear, bespoke user interfaces and making any necessary final amends or customisations. Finally, we re there to assist you through the go-live process, taking you right up to the moment you ve truly got full control over your business. Getting things started We have a tried and tested framework to get Pronto Xi up and running as efficiently as possible. We call it the Pronto Implementation Methodology, or PIM. We start by working with you to establish a cooperative and controlled project charter document. This document will help us achieve the correct timing and sequence of implementation processes, and let you know when you can expect tasks to be complete. This typically includes: Project management Loading Pronto Xi on to your servers Matching the Pronto Xi to your business processes (including forms and report design). Converting data from your existing systems Staff training (or being on-hand if you want to use internal trainers) System tests Unique interface building and customisation Training deals PIM also identifies your training needs based on the Pronto Xi modules being installed, how they ll be used and by whom. Training is also available post-installation for new staff or those moving into new areas of Pronto Xi. Information about available classes, including dates, locations and registration are posted for registered users on our internet knowledge base. Classroom courses are organised either as public training for your business. Ready for anything We know that in our business, there s no such thing as one size fits all. Our team is always looking for new ways to adapt our product to best benefit your business, and then delivering those enhancements as quickly as possible. The architecture of Pronto Xi is designed to accommodate these customised enhancements when upgrading to new releases in the future. Always on hand Your Pronto Xi installation will be backed by comprehensive ongoing support that s always ready to listen and adapt to your needs. Our support services include a dedicated help desk and online knowledge base, as well as fixes and workarounds for software issues. Our support staff have practical experience across a range of industries, company roles and Pronto Xi modules. They ve gained experience as software users, accountants, warehouse managers, production managers, administrators and project managers. This means you ll always be connected with a qualified staff member who understands the specific needs and requirements of your business. Leave IT to us Let us take care of your IT system, so you can concentrate on your core business. Pronto Hosted Services provides custom service packages that will see us manage, monitor and maintain your IT infrastructure. Offering enormous flexibility to adapt or scale system software, Pronto Hosted Services can provide your company with the specific tools it needs to do business. And with a simplified, easy-to-use IT set-up, it can also help you to save on overheads. One step ahead Our maintenance agreements give you full access to future product upgrades, new features and enhancements developed for Pronto Xi. Wealth of knowledge In addition to our dedicated help desk we also offer a range of online tools to help you quickly find answers to your support questions. Our web support resources are continually updated to include news, user forums and handy hints, as well as full product manuals, release notes and fixed-readiness information. Our forums give you access to a community of Pronto users, developers and help desk staff, giving you insight into Pronto products and services from across the board. Our client support website allows you to log and track service calls made to your local support centre. You ll be sent an confirmation including your call number so you can follow its progress online in real time. Page 4 Welcome to Pronto Software Pronto Software Page 5

4 About Pronto Xi Core strength and flexibility Pronto Xi ties all our software modules together, matching your business needs now and as it grows in the future. 1. Core offering By listening to our customers we ve developed our core offering which includes all distribution and financial modules with built-in intelligence from IBM Cognos 10. Report Analyse Monitor Data Intelligence Financials Dashboard Alert Intelligence BI Manager Inventory Dimension Task Intelligence Your business relies on tools that help to increase productivity, lower costs and simplify tasks. Pronto Xi is designed to deliver you a software package that can be adapted to meet your particular needs. The diagram below reveals the range of capabilities Pronto Xi can provide. Instead of a one-size-fits-all approach, Pronto Xi will be configured in the way that s best suited to your business. We ll listen to your needs and then help you select the combination of software modules that can adapt to your key business functions. Financials A system you can count on Pronto Xi Financials offers a range of financial modules that consolidate all of your business s financial activities. Pronto s General Ledger, Accounts Payable, Accounts Receivable and Fixed Assets work together to provide you with a clear, accurate financial summary from across your company. To support the people at the heart of your business, Pronto Xi Payroll provides an easy-to-use, flexible module that tracks your employees payroll lifecycle from recruitment through to retirement. It can be integrated with Financials, Project Costing, Service and modules, making your pay process simple. Sales and Marketing Making money talk Pronto Xi provides a range of tools to support your sales and customer service. Pronto Xi Customer Relationship (CRM) allows you to better understand and serve all your customers, from leads to loyal clients. It delivers information to assist you in tailoring marketing campaigns, build customer relationships and help your staff to deliver outstanding customer service. When it comes time to make a sale, Pronto Xi Point-of-Sale provides your staff with a simple, secure and efficient process. It also has the power to connect your customer-facing staff with your extended supply chain. Your customers can receive accurate information about product availability and lead-time, boosting sales opportunities. Supply chain management Keep things moving Pronto Xi s Distribution and Warehouse modules link product, information and finance flows to help you increase efficiency in your supply chain process. Pronto Xi can also help you extend your existing supply chain too. Pronto Xi EasyEDI allows you to share information with supply chain links outside of your business, helping you to monitor costs and improve efficiency. Pronto Xi Avenue can effortlessly take your business online, harness your existing inventory and making it available via a secure online shopfront. It supports both Business-to-Business and Businessto-Consumer functions so you can be online, in real-time, no matter what industry you re in. Make more with less Pronto Xi s Shopfloor and Planning modules are designed to streamline the transformation of raw materials into finished goods. Designed to support a range of manufacturing industries and methods, they ll help you plan, execute and monitor every aspect of your business s manufacturing process. To help improve efficiency and optimise output, Pronto Xi Scheduler gives you a visual tool that instantly compares workload versus available capacity. Foundation Runtime Trueform Screen Customiser Enterprise Client Financials Distribution Asset and Facility Simplified services From project quotations to rental agreements, Pronto Xi provides a range of modules to simplify your business services. Pronto Xi Project Costing simplifies processes like producing quotations, cost control and tracking project performance. It can also be extended to support subcontractors for project tasks that need to be outsourced. Pronto Xi Service allows you to provide top quality customer service by helping you handle ongoing servicing of your customers equipment. It assists with better service call management, faster call resolution and easy contract management. Sales & Marketing Accounts Receivable Sales Orders CRM Accounts Payable BI Designer BI Administration Inventory Sales Dimension Customer Dimension Supply Chain Distribution Requirements Planning Shopfloor Asset & Facility Service Scheduler Point-of-Sale Radio Frequency Laboratory Service Connect Fixed Assets Purchase Orders ecommerce Scanpack Project Costing Planning General Ledger Repairs Advanced Forecasting Service Scheduler Payroll 2. Competencies BI Essentials You can easily select individual modules from our competency set to adapt to your unique needs. Supplier Dimension 3. Intelligence You can also select individual intelligence modules to reveal issues and opportunities within your business. Warehouse System EasyEDI Catalogue Quality Maintenance Tender Rental Pronto Xi Service Scheduler ensures quick and reliable customer service by giving you a clear overview of unallocated service calls and staff activity. Its easy-to-use interface allows for instant staff allocation. Pronto Xi Rental is a complete solution for your rental or leasing business. It can be customised to suit a wide range of industries, from car rentals to furniture leasing, industrial equipment to video hire. Pronto Xi Maintenance helps you plan and simplify internal maintenance procedures. And with functions to manage preventative maintenance, downtime and fault analysis, you ll also be able to reduce operating costs. Page 6 Welcome to Pronto Software Pronto Software Page 7

5 Pronto Xi Enterprise Intelligence Made to measure Analyse every aspect of your business s performance and reach your goals. PRONTO-Xi Enterprise Intelligence is an ecosystem of intelligent applications, comprising an embedded Business Intelligence solution using IBM Cognos 10 as well as assistive technologies to provide alerts, task management and data mining. Enterprise Intelligence allows you to shape outcomes that drive efficiencies in your business. Pronto Xi Business Intelligence Complexity simplified Pronto Xi Business Intelligence distils vast volumes of data into easily understood information, revealing key insights and allowing you make more informed business decisions. Pronto Xi Business Intelligence gives you instant access to a range of tools to better analyse your business through a single, easy-to-use interface. It can even be accessed online, giving you access to information at the moments you need it most. You ll instantly be able to see a clear picture of what s happening in your business, eliminating the risk of information silos that can create inefficiencies and hamper growth. And because you ll have immediate access to indicators of business performance, you ll be able to rapidly measure the success of initiatives or adapt them to suit changing circumstances. Like all Pronto products, Business Intelligence can be customised through a range of modules that can be configured to match your business needs. Pronto Xi BI Essentials Info to go Pronto Xi BI Essentials provides an easy-to-use dashboard that gives you access to Business Intelligence data. It lets you customise the layout of your display, as well as the information relevant to you. It can also be accessed online, allowing you to monitor and manage your business in real-time, from anywhere. Pronto Xi Business Dashboards Delve deeper at a glance For even greater visibility into your business, Pronto Xi Analytics Dashboards are built on hierarchical data to provide drill-down, drill-through, and slice & dice capabilities on all key metrics. This turns past and present data into concise trends and allowing you to make informed forecasting decisions. Pronto Xi Business Intelligence Manager Action without the admin Business Intelligence Manager gives business managers and executives the ability to quickly and easily compile and author reports in order to speed up the decision making process. Pronto Xi BI Designer Designer intelligence For more sophisticated reporting duties, Business Intelligence Designer is developed to give professional report authors the tools they need to create complete and engaging reports. Pronto Xi Data Dimensions Binging your data to life Data Dimensions includes Analytics Dimensions and Analytics Dashboards, a range of tools for your senior management to quickly examine business performance in more detail. Pronto Xi BI Administration Absolute control Business Intelligence includes the capability for your IT administrators to set access controls and user setup. Administrators will be able to set user capabilities according to your requirements. These include usernames, passwords and reporting roles, as well as system settings such as report date ranges, server setup and data source controls. Page 8 Welcome to Pronto Software Pronto Software Page 9

6 Pronto Xi Enterprise Intelligence Made to measure Never miss a thing Alert Intelligence provides automated alerts to notify your staff when something has happened in your business, no matter where they are in the world. Notifications options include an on-screen message, , SMS or fax, and can even be sent to people outside of your business. You can also order the system to carry out a specific action such as a particular business process or the launch of a particular application. Alert Intelligence is easy to use and doesn t require any specialist knowledge. It includes wizards and templates to help you define events and nominate notification recipients. Examples of events could include the processing of an unusually high transaction through Pronto Xi Accounts Payable, when inventory levels have dropped below minimum, or when a service call has been allocated toa technician. Alert Intelligence is not just limited to monitoring events; it can also periodically check the status of any record or set of records at scheduled times. For example, a manager could establish a monthly Alert Intelligence task that raises an alert when expenses exceed budget by more than 10%. Trouble-free tasking Task Intelligence extends the functionality of Alert Intelligence to ensure tasks are carried out quickly and efficiently. You can assign staff to carry out particular tasks, with these automatically synchronised with each person s Microsoft Outlook task list. Increase your exports Data Intelligence provides a user-friendly wizard that will help your staff extract and present data in a range of Pronto and non-pronto formats. They ll be able to easily produce Pronto Data tables which can be filtered, sorted and highlighted to suit individual needs. They ll also be able to export non-pronto formats such as XML report listings, Comma Separated Value (CSV) files and Microsoft Office Excel files. Page 10 Welcome to Pronto Software Pronto Software Page 11

7 Tailor-made business software solutions. Pronto Software has been developing award-winning business management software for over 30 years. With in-built intelligence, flexibility and an easy-to-use interface, its flagship product, Pronto Xi, enables users to discover rich business insights PRONTO ( ) Find your moment: pronto.net Pronto believes in the power of actively listening to clients, adapting our product to meet their needs and finally revealing the best solution. It s how we continually surpass client expectations, delivering moments of utter surprise and delight.