Fleet Safety Management

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1 HARLEYSVILLE RISK SERVICES Your Partner in Preventing Losses SM Fleet Safety Management An integrated program to save you time and money

2 FLEET SAFETY MANAGEMENT 2 Your partners in preventing fleet-related losses Harleysville Insurance and Driver s Alert TM are pleased to offer you a fleet safety management solution that combines real-time driver observation, comprehensive online safety training, and the industry s best data management and risk identification tools. Once you ve experienced the benefits of using the services described in this brochure, you ll understand why 10,000+ companies with more than 600,000 vehicles across all industries in North America make Driver s Alert their choice for managing the risks that come with maintaining a fleet. Contents What s the real cause of crashes involving your fleet vehicles? How s my driving? program Employee training library GPS tracking To enroll or get more information

3 FLEET SAFETY MANAGEMENT 3 What s the real cause of crashes involving your fleet vehicles? Driver s Alert already knows what will cause the next at-fault crash involving one of your fleet vehicles: an undertrained, unobserved driver who consistently engages in high-risk driving behaviors. They know because they ve been helping customers reduce at-fault crashes and the costs that come with them for more than 20 years. A complete fleet safety management solution at discounted prices Backed by the expertise of industry-leading professionals, Harleysville and Driver s Alert have joined forces to offer you the most complete fleet safety management solution available everything you need to identify risks, change behaviors, improve fleet safety, and save your organization time and money. What s more, because you re a Harleysville policyholder, the great services you re reading about today are available to you at a price significantly lower than Driver s Alert s regular rates. What to expect from Driver s Alert Harleysville recommends you take advantage of all three of the following Driver s Alert services: How s my driving? program Employee training library GPS tracking systems By introducing Driver s Alert to your organization s vehicle fleet and drivers, you will: Reinforce your safety culture Heighten safety awareness with all of your employees Identify and change driving behaviors to prevent accidents See the following pages for more details on each of Driver s Alert s three main services, and contact your insurance agent or Harleysville Risk Services with any questions.

4 FLEET SAFETY MANAGEMENT 4 How s my driving? The industry s leading driver observation program Driver s Alert has decades of data showing a direct correlation between observation calls and the probability, severity, and cost of accidents. Correcting the behaviors that cause these calls is the key to reducing accidents. Driver s Alert provides the industry s leading decal-based How s my driving? program, demonstrated effective toward improving driver safety and reducing costs. The program works like this: A concerned motorist calls the 800 number displayed on the back of the insured s vehicle to report a specific problem such as a lane change made without signaling to a live operator in a state-of-the-art, 24/7/365 call center. Each report includes an audio file of the call, so you ll never waste time chasing unconfirmed complaints or trying to verify what was said. Most importantly, the user-friendly integrated software system turns each incident into an actionable event and documents your timely intervention. So, returning to our example, the system automatically would access the improper lane change training category and issue a recommendation that your driver complete a computer-based training module for that safety category. Standard and customizable online reports give managers the ability to spot safety trends across entire fleets instantly and address problems quickly. Ready to enroll in Driver s Alert s How s my driving? program or have questions? Contact your independent Harleysville agent, or Harleysville Risk Services at or , ext Online employee training modules for the top five accident causes are included in the How s my driving? program.

5 FLEET SAFETY MANAGEMENT 5 Employee training library A resource for enhancing workplace safety and health Driver s Alert searchable online training library includes engaging, interactive courses covering safe driving and transportation, OSHA essentials, ergonomics, health and wellness, drug and alcohol policies and more. Many are available in English and Spanish, and all adhere to regulatory and industry standards. Features include: High-quality narration, music and text Superior graphics, 3-D animation and illustrations Intuitive course navigation and bookmarking Dynamic knowledge checks and quizzes to verify learning, ensure accountability and improve retention Customers get unlimited access to the library s 400+ courses. Since courses are Web-based, you can conveniently assign, track or complete training anywhere you have Internet access. Your managers can easily document their safety intervention, assign courses in advance and track completion across entire fleets and business locations. The tremendous breadth of the library means the courses can be used in virtually every department, from your warehouse workforce to the executive level. Ready to enroll in Driver s Alert s employee training program or have questions? Contact your independent Harleysville agent, or Harleysville Risk Services at or , ext Let us help you manage your risks and build an organization of quality people trained to drive your organization s success.

6 FLEET SAFETY MANAGEMENT 6 GPS tracking Another great tool for improving driver safety Driver s Alert GPS units provide real-time information to managers on driver behavior, fuel usage, preventive maintenance targeting, employee productivity and more. Unlike other GPS programs that typically offer visual cues, our devices use audible alerts. These sounds warn the driver about unsafe behaviors without requiring him/her to look at the device rather than the road. The buzzer will not stop until the driver makes a correction. Through continuous monitoring, small problems can be identified and addressed via accident prevention programs. An integrated software system manages your data, consolidating fleet-wide trends into valuable reports and turning GPS alarms into actionable events. In cooperation with telematics leader Geotab, Driver s Alert is making 21st century solutions cost-effective and easy to use. Benefits include: Typical 10% fuel savings through reduced idling and harsh acceleration/braking Enhanced safety and accident reduction (You ll know instantly when vehicles exceed your parameters such as speed, acceleration and harsh braking and when drivers aren t wearing their seatbelts.) Simple Web dashboard that helps managers easily analyze and compare fleet metrics Color-coded and closest vehicle route optimization capabilities Accident reconstruction features which limit your liability Geofences that alert managers when vehicles leave and re-enter preset boundaries Ensured compliance with new Federal Motor Carrier Safety Administration electronic hours of service (EHOS) requirements Ready to order Driver s Alert GPS tracking units for your organization s fleet vehicles? Contact your independent Harleysville agent, or Harleysville Risk Services at or , ext Driver s Alert GPS units are the perfect complement to our decal-based How s my driving? observation program.

7 FLEET SAFETY MANAGEMENT 7 To enroll or get more information about Driver s Alert If you d like to learn more about the Driver s Alert program and the services described in this brochure or if you re ready to enroll in one or more of them call your independent Harleysville insurance agent. Or, contact Harleysville Risk Services at or , ext More fleet safety solutions from Harleysville Risk Services You want employees required to drive on business to know your fleet safety practices and always apply them while out on the road. Harleysville can help with everything from designing a company-wide safety program to evaluating and training individual drivers. Driver safety training for any type of business National Safety Council 4-hour defensive driving course Best practices for personal use vehicles Evaluating motor vehicle records (MVR) best practices Accident reporting packets Tailored interactive learning delivered in classrooms, online or as a blended offering, with topics that include: Backing Clean Fleet: A guide to drug-free environment Coaching the experienced driver Distracted driving Total costs of vehicle accidents What to do at the scene of an accident Programs tailored to human services providers Preparing regular staff and volunteers for the job of transporting your precious cargo is a challenge unique to human services organization. Harleysville can deliver the specific resources you need whether a set of policies and procedures to tailor for your use, or help with implementing best practices solutions for issues you face every day. 15-Passenger van training program Hang tags for vehicle safety Tire pressure monitoring and recordkeeping forms Ask your agent or Harleysville Risk Services Risk Services representative for more information about these and other customized safety and loss prevention services.

8 This information is designed to help users address their own risk management and insurance needs. Although we go to great lengths to make sure our information is accurate and useful, we do not warrant its accuracy or completeness, and we recommend you consult your insurance agent or other insurance professional to ensure that this information, and your interpretation of it, is appropriate to your particular situation. This information does not address all conditions, and may not be in compliance with federal, state or local laws. Risk Services Department Harleysville Insurance 355 Maple Avenue Harleysville, PA Tel: , ext Fax: Z / Harleysville Group Inc. All rights reserved. Scan to learn the many ways Harleysville Risk Services can be Your Partner in Preventing Losses SM. Or, visit and click on Policyholders > Risk services.

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