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1 Document N: Course and Program Development: IMPACT AND APPROVAL SIGNATURES See Course and Program Development Policy and Procedures ( for instructions. SCHOOL: o LAW OMSB o CAS OCPA CONTACT NAME: L.;IG:;.;..re.:::;giL-W.:.;.;;;.a;,:.ls:..;.h..11 PHONE:lL.;;;5...;.47.:...:3~ ---l DEPARTMENT/DIVISION:... ls_'a_t -.l1 DATE PREPARED: 112/12/14 PROPOSED SEMESTER OF IMPLEMENTATION: o fall o spring YEAR:!2015 TYPE OF ACTION: (_, add (new) o deactivate (...' modify o other LEVEL OF ACTION: o noncredit o undergraduate o graduate o other ACTION BEING REQUESTED (select one category, either Course Actions or Program Actions): o COURSE ACTIONS o PROGRAM ACTIONS Original Subject Code/Course Number: Original Program Title: Certificate in Information Design Select one or multiple actions from one of the lists below (review the list of necessary documents and signatures): I f--.,, 1. Experimental Course 2. Course Title 3. Course Credits 4. Course Number S. Course Level 6. Pre- and Co-Requisite 7. Course Description 8. New Course 9. Deactivate Course._ 22. Other i..,.., [J' Program Requirements 11a. Undergraduate Specialization (Fewer than 24 credits). ~ I llb. Master's Specialization (Fewer than 12 credits) 11c. Doctoral Specialization (Fewer than 18 credits) 12. Minor (add or delete)._. 13. Closed Site Program 14. Program Suspension 15. Program Reactivation 16a. Certificate Program (UG/G) exclusively within existing degree program 16b. Certificate Program (UG/G) outside of~degree programs {ll or more credit,;} 17. Off-Campus Delivery of Existing Programs 18a. Undergraduate Concentration (24 or more credits) 18b. Master's ', (12 or more credits) 18c. Doctoral Concentration (18 or more credits) 19. ~ Title Change I' C'~,L::, ~ 20. Program Termination 21. New Degree Program 22. Other ADDITIONAL DOCUMENTATION (check all appropriate bokes of documents included; review the list ofnecessary documents): ;;a summary proposal {OJ o course definition document (P) o full five-page MHEC proposal (Q) o financial tables (MHEC) (R) o other documents as may be required by MHEC!USM (S) o other (T) Summer 2010

2 IMPACT REVIEW (review the IistJ?1L~f!.ff'; J9!L~!:rJlJSJtU[f!..~): [J impact statement attached [J impact statement attached [J impact statement attached APPROVAL SEQUENCE (review the m.qj.j2f ru[!!l'..~:jsll!!!f.!ij: Approval Level Signature Date A. Department/Division (Chair) B. General Education (for No.7, 8) C. Final Faculty Review Body Within Each School (Chair) O.Dean E. University Faculty Senate (Chair) G. Provost and Senior Vice President for Academic Affairs H. President I. Board of Regents (notification only)! J. Board of Regents (approval) K. MHEC (notification only) L. MHEC (approval) M. Middle States Association notification Required only if the University's mission is changed by the action 1 University Council review (for recommendation to the president or back to the provost) shall be limited to curricular or academic policy issues that may potentially affect the University's mission and strategic planning, or have a significant impact on the generation or allocation of its financial resources. Summer

3 Document 0: Course and Program Development: SUMMARY PROPOSAL See Course and Program Development Policy and Procedures ( for instructions. SCHOOL: o LAW OMSB o CAS OCPA CONTACTNAME:~~~~~ 1 PHONE: "'15...;.47;...:3' DEPARTMENT/DIVISION: I..IS_IA_T -...II DATE PREPARED: "'-'-'--':"';;;"'---1 PROPOSED SEMESTER OF IMPLEMENTATION: o fall o spring YEAR:!2015 ACTION BEING REQUESTED (select one category, either Course Actions or Program Actions): o COURSE ACTIONS o PROGRAM ACTIONS Original Subject Code/Course Number: Original Course Title: Original Program Title: Certificate in Information Design ( Select one or multiple actions from one of the lists be/ow (review the list ofnecessary documents and signotures):,, 1. Experimental Course 2. Course Title 3. Course Credits 4. Course Number 5. Course Level 6. Pre- and Co-Requisite 7. Course Descri ption 8. New Course 9. Deactivate Course 22. Other.:J:t. " ~, 10. Program Requirements lla. Undergraduate Specialization (Fewer than 24 credits) llb. Master's Specialization (Fewer than 12 credits) llc. Doctoral Specialization (Fewer than 18 credits) 12. Minor (add or delete) 13. Closed Site Program 14. Program Suspension 15. Program Reactivation r 16a. Certificate Program (UG/G) exclusively within existing degree program r 16b. Certificate Program (UG/G) outside of or across degree programs (12 or more credits) 17. Off-Campus Delivery of Existing Programs 18a. Undergraduate Concentration (24 credits or more) 18b. Master's Concentration (12 credits or more) 18c. Doctoral Concentration (18 credits or more) ~~ 19. Program Title Change ~. 20. Program Termination 21. New Degree Program 22. Other For changes to existing courses: OLD ntle ICertificate in Information Design SUBJECT CODE/COURSE NO CREDITS '--_---' NEW ntle Certificate in User Experience (UX) Design SUBJECT CODE/COURSE NO. CREDITS ' ' Summer

4 DESCRIBE THE REQUESTED COURSE/PROGRAM ACTION (additional pages may be attached if necessary): The name of the certificate will change from "Information Design" to "User Experience Design". The certificate requirements will change in the following way: Required Courses: IDIA Interaction and Interface Design IDIA Information Architecture IDIA Research Methods IDIA640 - Humans, Computers, and Cognition New requirement This adds two new required classes. Currently, two classes are required and students choose two from a list of 7. The catalog description changes to: This 12-credit graduate Certificate in User Experience Design is intended for communication or information professionals who want to acquire demonstrable competence in the techniques and concepts required for the emerging field of user experience design. By including a range of disciplines such as interaction design, user research, information architecture and related fields, the program prepares students to construct an online information space and to create a user experience that balances the business goals, content collection and user needs. Classes are offered evenings and weekends. The certificate can also be completed exclusively online. Criteria for Admission in the catalog should read: Qualifications: a bachelor's degree with a minimum 3.0 GPA from a regionally accredited college or university. SET FORTH THE RATIONALE FOR THIS PROPOSAL: In order to continue to differentiate our program offerings with competing USM school programs and to use language that is currently being used in industry, we need to change the "Certificate in Information Design"'s title to "Certificate in User Experience Design". "User experience" is professionally abbreviated as "UX" in the industry. This will also help differentiate between our own programs that contain the word "Information" in the title. The other program action is to change the course requirements to be more specific. Currently, there are two required courses and two "electives" students can choose. By requiring four classes, students will be exposed to the set of skills that employers are looking for. This should increase enrollment and make our graduates more desirable to employers as well as make it easier in planning course enrollments. Summer

5 UNIVERSITY SYSTEM OF MARYLAND INSTITUTION PROPOSAL FOR New Instructional Program X Substantial Expansion/Major Modification Cooperative Degree Program X Within Existing Resources, or Requiring New Resources UNIVERSITY OF BALTIMORE Institution Submitting Proposal User Experience (UX) Design Title of Proposed Program Post Baccalaureate Certificate Fall 2015 Award to be Offered Projected Implementation Date Proposed HEGIS Code Proposed CIP Code Division of Science, Information Arts and Technologies Department in which program will be located Dr. Gregory Walsh Department Contact gwalsh@ubalt.edu Contact Phone Number Contact Address ~OrDeSignee Date

6 UNIVERSITY OF BALTIMORE POST BACCALAUREATE CERTIFICATE IN USER EXPERIENCE DESIGN UB currently offers a PBC in Information Design that is fully within one degree program: M.S. in Interaction Design and Information Architecture. This proposal is for two substantial changes to the PBC: 1. To change the title to Post Baccalaureate Certificate in User Experience (UX) Design. The name change is to align with how the field is referenced by that industry. According to a 2015 report by the Education Advisory Board titled Market Demand and Progrom Overviewfor Online Master's in User Experience, the "user experience" name is the standard for both students and employers. "UX" is the industry abbreviation for this skillset. The certificate will remain within the MS degree program. 2. To remove the option of two electives and instead require four defined courses. By requiring these four classes, students will be exposed to the defined set of skills that employers are looking for. Centrality to the Mission of University of Baltimore This certificate program supports the University of Baltimore Mission by providing innovative education to a diverse population and combining theory and practice to create meaningful, realworld solutions. The ability to complete the Certificate online also supports the University's mission of making excellence accessible to traditional and nontraditional students who are motivated by professional advancement. Market Demand The Certificate has been and is expected to continue to be a high demand program at UB. According to is an expected 18% lo-year job growth in this field. The PBC can lead to a number of different careers and future projects. Usability researchers are important to companies that evaluate technology as well as the Federal government. With the growing number of technology companies in Maryland, interaction designers and information architects are highly desirable. Jobs can relate to large information systems, web-based applications, or mobile technologies, all of which are among high demand professions. A number of for-profit institutions are beginning to offer classes in this field. UB - PBC in User Experience (UX) Design Page 2of3

7 Curriculum Design Currently, the 12-credit program requires two courses and gives students the option of choosing two elective courses from a list to complete the certificate. The proposed certificate curriculum remains at 12 credits and features four required courses only. Current Required: IDIA 612 (Interaction and Interface Design) IDIA 642 (Research Methods) Choose two electives from: IDIA 616 (Designing for Mobile Web) IDIA 618 (Dynamic Web Sites) IDIA 619 (Interactive Multimedia) IDIA 630 (Information Architecture) IDIA 640 (Humans, Computers and Cognition) IDIA 750 (Special Topics) APPL603 (Learning and Cognition) Proposed Required: IDIA 612 (Interaction and Interface Design) IDIA 642 (Research Methods) IDIA 630 (Information Architecture) IDIA 640 (Humans, Computers, and Cognition) Faculty Resources Faculty teaching in the proposed program will come primarily from the current faculty in the Division of Science, Information Arts, and Technologies. Bridget Blodgett, Assistant Professor, received a Ph.D. from Pennsylvania State University. Her work is focused on communities within virtual worlds and other Internet-based media as well as recent issues within the online gaming community involving gender, inclusiveness, and identity. Lucy Holman, Director of Langsdale Library, received a Doctor of Communications Design from the University of Baltimore and has an M.S.L.S. from the University of North Carolina, Chapel Hill. Deborah Koht Associate Professor, received a Ph.D. from The Johns Hopkins University. Dr. Kohl is the chair of the Division of Science, Information Arts, and Technologies and teaches research methods and cognitive psychology at the graduate level. Kathryn Summers, Associate Professor, received a Ph.D. from Texas Christian University. Her current work focuses on making voting more inclusive. Dr. Summers is the Program Director for the D.S. in Interaction and Information Design and Director of the User Research Lab. Greg Walsh, Assistant Professor, received a Ph.D. from the University of Maryland. His current work focuses on participatory design of interactive experiences for children and families. Dr. Walsh is the Program Director for the M.S. in Interaction Design and Information Architecture and its related certificates. UB - PBC in User Experience (UX) Design Page 3 of 3

8 ~~S\TYSr. f~1 O.<'~~Q 4tAR'{\'~ OFFICE OF THE CHANCELLOR April 27, ~of""""" ~ 1856 Unlwn/tr of Mmy\MMI. CGI.Part 1865 BowIe 5_ Unlwn/tr 1866 T_UnIvMwIty 1886 UnIvMwIty of...,.nci... Sho ~~~ 1900 CoppIn ~ UnIwI'IIty 1925 s.iiiiimuy UnIwI'IIty 1925 ~of laltlmore 1947 UnIvenIty of...,.nci Unlwn/tr eou.g Unlwn/tr of...,.nd. laltlmore County Mr. Kurt L. Schmoke President University ofbaltimore 1420 North Charles Street Baltimore, MD Dear Kurt, Thank you for forwarding the request ofthe University of Baltimore to modify the curriculum and change the title ofthe Post-baccalaureate Certificate in Information Design to "User Experience (UX) Design." I am pleased to approve this request. Please extend my appreciation to the faculty who worked to modify this program to align with industry nomenclature and employer needs. I have confidence the program will continue to be successful. Sincerely yours, ~ William E. Kirwan Chancellor cc: Joseph Wood, Provost and Senior Vice President for Academic Affairs 3300 Metzerott Road I Adelphi, MD I TEL: I FAX I

9 Larry Hogan Governor Boyd K. Rutherford Lt. Governor MHEC Creating a state of achievement AnwerHasan Chairperson Jennie C. Hunter-Cevera Acting Secretary May 20, 2015 Dr. Joseph S. Wood Provost and Senior Vice President for Academic Affairs University of Baltimore 1420 North Charles Street Baltimore, Maryland Dear Dr. Wood: The Maryland Higher Education Commission has reviewed a request from the University of Baltimore to make substantial modifications to the Post-Baccalaureate Certificate (P.B.C.) in Information Design. These modifications include curricular changes as well as changing the name ofthe program to the Post-Baccalaureate Certificate (P.B.C.) in User Experience (UX) Design. I am pleased to inform you that the program proposal is approved. This decision is based on an analysis ofthe program proposal in conjunction with the law and regulations governing academic program approval, in particular Code ofmaryland Regulations (COMAR) 13B The program meets COMAR's requirements and demonstrates potential for success, an essential factor in making this decision. For the purposes of providing enrollment and degree data to the Comm~ssion, please use the following REGIS and CIP codes: Program Title Change Award Level HEGIS CIP From: Information Design To: User Experience (UX) P.B.C Design Should the University of Baltimore desire to make a substantial modification to the program in the future, review by the Commission will be necessary. I wish you continued success. JCHC:SAB: jvf Sincerely, rc.l~-~ Jennie C. Hunter-Cevera, Ph.D. Acting Secretary of Higher Education cc: Teri Hollander, Associate Vice Chancellor for Academic Affairs, USM Starrla Levine, Assistant Provost, UB MARYLAND HIGHER EDUCATION COMMISSION, 6 N. Liberty Street 10" Floor' Baltimore. MD T F TIY for the Deaf