TRENDS. MANPOWER INC. s WORLD OF WORK

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1 apics / Demgr Talent Mismatc al Individu e ic C er Custm Rise f n ti a c Spisti MANPOWER INC. s WORLD OF WORK gical Tecnl ns Revluti TRENDS Fllwing a detailed analysis f te wrld s sifting trends and dynamics, Manpwer Inc. as identified te fllwing megatrends as critical t navigating te canging wrld f wrk. Tis sectin defines tese megatrends and utlines teir implicatins fr te wrld f wrk. ics / p a r g Dem Talent Mismatc al Individu Cice mer t s u C f Rise icatin t s i p S gical l n c e T ins Revlut

2 WOW TREND #1 DEMOGRAPHICS / TALENT MISMATCH Demgrapic and ecnmic sifts are accelerating te talent mismatc. In an ecnmic envirnment were rganizatins are pressured t d mre wit less, businesses and gvernments will cntinue t demand mre specific skills and beavirs. Te pressure t find te rigt skills in te rigt place at te rigt time will increase as wrking age ppulatins decline, ecnmies rebund, emerging markets rise, and te nature f wrk sifts. Tis will intensify te skills mismatc. Organizatins need an agile talent strategy t attract and retain te talent required t acieve teir business strategy Leadersip requires a sift in definitin and investment Critical skill srtages will accelerate te mbility f wrkers and wrk Demgrapic sifts will increase te pressure t keep lder wrkers engaged in te wrkfrce lnger Bifurcatin f te wrkfrce by skills and demand is accelerating Cntinuus training and develpment f te wrkfrce will be required in rder t maintain a jb-ready wrkfrce Gvernment will play a larger rle in navigating te skills mismatc

3 WOW TREND #2 INDIVIDUAL CHOICE Canging ecnmic cnditins, mtivatins and preferences are prfundly impacting individual cice. Te talent mismatc, cmbined wit te multiple generatins in te wrkfrce w bring a variety f mtivatins and preferences as accelerated te sift f pwer frm emplyer t individual and will cange w rganizatins attract, engage and retain talent. Tse individuals wit te ability, access and selfmtivatin will benefit frm te sift f pwer frm emplyer t individual. Tse individuals wit general, mainstream skills, sared by many, will be marginalized unless tey imprve teir skills and wrkplace relevance. Cmpanies need t better understand individuals mtivatins and wrk preferences, and te impact tey ave n teir talent strategy ne size n lnger fits all ne size fits ne Cmpanies need t understand w t attract, engage and manage te multigeneratinal wrkfrce Cmpanies will need segmented candidate attractin mdels, well-designed peple practices and emplyee experiences t retain te talent tey need Cmpanies emplyer brand and reputatin will becme increasingly imprtant Individuals will need t take mre respnsibility and wnersip fr teir careers and develpment Gvernments and public / private partnersips will play a muc brader rle in training and develpment f wrkers

4 WOW TREND #3 RISE CUSTOMER OF SOPHISTICATION Custmers expectatins arund value will rise. Custmers perating and purcasing beavir is mre glbal and spisticated, increasing te cmplexity f teir relatinsips and te specificity f teir demands. Custmers ave mre access t infrmatin, experts and lwer cst cannels wic increases visibility and subsequent pressure n cmpanies t deliver value. Respnses and slutins t te market will need t be: - Faster - Differentiated - Mre agile - Glbal Small and medium sized businesses ave te capability t mbilize and increase teir number f alliances and relatinsips t cmpete wit larger and glbal cmpanies, creating mre cmplexity in te marketplace Intensified price / value cmpressin puts increased pressure n te prductivity f a cmpany s wrkfrce Cmpanies success is n lnger nly based n access t capital nw, talent as becme a key differentiatr Cmpanies practices are under increased scrutiny; terefre, tey must stand up t ttal transparency

5 WOW TREND #4 TECHNOLOGICAL REVOLUTIONS Tecnlgical develpments allw new ways f getting wrk dne increasing te imprtance f crdinatin and cllabratin. Rapid and unfiltered cmmunicatin via bradly available wide nline netwrks dramatically increases te transparency f all wrk arrangements, wic influences te cices individuals and rganizatins make in te wrld f wrk. Increased transparency as canged te definitin f wat is valuable data Mre unsubstantiated infrmatin increases te imprtance f verificatin, certificatin, validatin and verall trusted advisr psitin Rapidly canging tecnlgy and greater glbal arbitrage increases individuals and rganizatins cice f were, wen and w wrk is perfrmed, and wit wm Instant and transparent links between individuals increases scrutiny f individuals and rganizatins, elevating te imprtance f reputatin management fr bt emplyees and emplyers Wrkplaces and practices will need t be envirnmentally-friendly and drive sustainability due t sciety s fcus n reducing carbn ftprints Increased speed f autmatin and integratin f prcesses t imprve prductivity

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