Instructor Deborah D. Canter, PhD, RD, LD Professor Department of Hospitality Management and Dietetics Kansas State University

Transcription

1 HMD 720 Administration of Health Care Organizations Spring 2014 Course Description A comprehensive review of today s health care institutions and their response to the economic, social/ethical, political/legal, technological, and ecological environments. 3 graduate credits. Instructor Deborah D. Canter, PhD, RD, LD Professor Department of Hospitality Management and Dietetics Kansas State University Contact Information Office Justin Hall 113 Office phone canter@k-state.edu Course Objectives: Upon completion of this course, students will be able to: 1. Describe the complex and turbulent environment in which health care organizations operate. 2. Discuss the various players in the healthcare system including third-party payers, health care providers, the healthcare workforce, and the consumers of healthcare. 3. Understand demographic and other trends which are having an impact on healthcare in the United States. 4. Describe the leadership and managerial skills necessary for excellence in today s healthcare business environment. 5. Become familiar with the many issues faced by health care administrators in their managerial positions. Text: There is no required text for this course. The instructor will provide access to any assigned readings. In lieu of a textbook, consider a 1-semester subscription to the Wall Street Journal ($29.95 for 15 weeks). See for further information. Attendance What can I say? Attendance is expected. If you are not going to be in class, for whatever reason, please do me the courtesy of letting me know prior to class if at all possible via or voice mail.

2 Assignments: Personal reflection journaling 50 points each Weekly news article abstract points each Midterm exam Final exam TOTAL points 250 points 150 points 100 points 100 points 600 points Personal Reflection Journaling The purpose of the personal journaling exercise is to share with me the concepts, ideas, and information you have gleaned from your readings, the lectures, and interaction with others on pertinent topics. The journal should be your personal expression of what you are learning and what implication(s) it has for you in your preparation as a health professional. I am interested in your comments on how the material has challenged your existing opinions and understanding about health care in America. What new thoughts have been raised about how health care is delivered, financed, organized, etc.? What did you find particularly intriguing or interesting in the material you covered? With what did you agree or disagree and why? You may wish to take a position on one (or more) of the issues you hear/read about and agree or disagree with it (them) and support your position. What implications do you see for the practice of your particular profession? I think this is important to mention, because the individuals in this class have a variety of ways the MPH or other credentials may be utilized upon graduation. What implications are there for health care in your community? For you personally? You might wish to speculate on how some area of health care is likely to change in the future and what that means for you as a professional or on the provision of health services in America. Keep in mind this is a personal exploration. I DO NOT want you to merely summarize the material you read or the lectures to which you listened. I want your opinions, thoughts, arguments, considerations, questions, etc. Timing of the submission of these journals will be announced in class, typically at the end of major units/modules of content. Minimum length 1000 words. Criteria for Evaluation of the Journaling Assignment: Originality of ideas: 10 points Clarity of expression 10 points Incorporation of ideas from course lectures & reading assignments into your comments 15 points Support of your ideas and how you address opposing points of view 10 points Punctuation, grammar, spelling 5 points TOTAL possible for each journal 50 points

3 Weekly News Article Abstract My goal here is to get you into the popular press to get a sense of what is being written about health care, trends affecting health care, etc. Sources may be reputable newspapers, news magazines, etc. Think Time, Newsweek, The Economist, Wall Street Journal, major city newspapers, etc. Submit to the appropriate course file dropbox an abstract (250 words or less) of the article. Submit as a Microsoft Word document. Provide the reference in APA style. I will publish the abstracts for other class members to read. If the article is online, make sure I have the right URL to be able to access the article. Articles should be current (no older than 3 months old). University Policies: Academic Honesty. Kansas State University has an Honor & Integrity System based on personal integrity which is presumed to be sufficient assurance in academic matters one's work is performed honestly and without unauthorized assistance. Undergraduate and graduate students, by registration, acknowledge the jurisdiction of the Honor & Integrity System. The policies and procedures of the Honor System apply to all full and part-time students enrolled in undergraduate and graduate courses on campus, off-campus, and via distance learning. A component vital to the Honor & Integrity System is the inclusion of the Honor Pledge which applies to all assignments, examinations, or other course work undertaken by students. The Honor Pledge is implied, whether or not it is stated: "On my honor, as a student, I have neither given nor received unauthorized aid on this academic work." The default in this class is that ALL work will be accomplished individually, UNLESS my permission is given in advance of an assignment/quiz/exam/take-home exam/final. If you are in doubt, please ask. A grade of XF can result from a breach of academic honesty. The F indicates failure in the course; the X indicates the reason is an Honor Pledge violation. Academic Accommodations for Students with Disabilities. Any student with a disability who needs a classroom accommodation, access to technology or other academic assistance in this course should contact Disability Support Services (dss@k-state.edu) and/or the instructor. DSS serves students with a wide range of disabilities including, but not limited to, physical disabilities, sensory impairments, learning disabilities, attention deficit disorder, depression, and anxiety. Expectations for Classroom Conduct All student activities in the University, including this course, are governed by the Student Judicial Conduct Code as outlined in the Student Governing Association Bylaws, Article VI, Section 3, number 2. Students who engage in behavior that disrupts the learning environment may be asked to leave the class.

4 Lecture Schedule HMD 720 Administration of Health Care Organizations Spring 2014 Date Wednesday, January 22 Friday, January 24 Monday, January 27 Wednesday, January 29 Friday, January 31 Topic Introduction to the course History of public health/healthcare Beliefs, Values and Health Overview of the U.S. healthcare system The U.S. Government and Healthcare Monday, February 3 No class instructor illness (Journal 1 due) Wednesday, February 5 No class snow storm! Friday, February 7 No Class Watch the video (parts 1, 2, 3 and 4) Escape Fire this is in the PowerPoint slide folder on the class website see the file, Friday, Feb 7 No class Watch Video Monday, February 10 Systems model of healthcare small groups Wednesday, February 12 Essentials of Managed Care Parts 1 and 2 Friday, February 14 Rebecca Hall, Director of Health Information Mercy Regional Health Center, Manhattan Monday, February 17 Wednesday, February 19 Friday, February 21 Monday, February 24 Wednesday, February 26 Friday, February 28 Monday, March 3 Wednesday, March 5 Friday, March 7 Monday, March 10 Wednesday, March 12 Friday, March 14 Trends affecting healthcare: Competition (Journal 2 due) Globalization Technology Immigration Measuring performance Dr. Douglas Brooks, Family Practice Physician Olathe, KS Brenda Nickel, MS, RN Director and Local Health Officer Riley County Health Department The Patient Safety and Affordable Care Act Medicaid Expansion No class 40 th Grace M. Shugart Lecture Online midterm exam (timed, not proctored) Health Insurance Exchanges John Broberg CEO, Mercy Regional Health Center, Manhattan (Journal 3 due)

5 Monday, March 17 Wednesday, March 19 Friday, March 21 Monday, March 24 Wednesday, March 26 Friday, March 28 Monday, March 31 Wednesday, April 2 Friday, April 4 Monday, April 7 Wednesday, April 9 Friday, April 11 Monday, April 14 Wednesday, April 16 Friday, April 18 Monday, April 21 Wednesday, April 23 Friday, April 25 Monday, April 28 Wednesday, April 30 Friday, May 2 No class Spring Break No class Spring Break No class Spring Break Community benefit Rosemary Helms Director of Fundraising & Public Relations Community Health Ministry, Wamego Healthcare governance: Boards of Directors/Trustees The hospital executive office Judine Mesceri Director of Program Operations Homecare & Hospice of Manhattan Interacting with the public/media The aging demographic and its impact on healthcare Steve Shields CEO, Action Pact Development, LLC Lonnie Baker CEO, Meadowlark Retirement Community Quality and patient safety mandate (Journal 4 due) How is Obama Care doing at this point?? No class Good Friday No class Outside assignment Quality Improvement: Baldrige Performance Excellence Program Robbin Waldner Cole, LSCSW Executive Director, Pawnee Mental Health Services No class Kansas Dietetic Association meeting Manhattan Managing Change in Organizations Lynette Packard-Fales: Working for a Baldrige National Quality Award winning facility Management and Leadership: Two Sides of the Same Coin

6 Monday, May 5 Wednesday, May 7 Friday, May 9 Service Management in Healthcare Skills/abilities needed by healthcare administrators Summary and Conclusions Advice (Journal 5 due) Final Exam Tuesday, May 13 11:50 a.m. 1:40 p.m.