Technical Notes. Avamar Enterprise Manager Transition to Backup & Recovery Manager October, 2015

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1 Avamar Enterprise Manager Transition to Backup & Recovery Manager October, 2015 This technical note contains the following sections: Revision history... 2 Introduction... 2 Prerequisites...3 Avamar Enterprise Manager versus Backup & Recovery Manager functionality... 3 Activities monitoring... 5 Backup & Recovery Manager Mobile... 6 Monitoring systems...7 Avamar policy inventory... 9 Avamar replication...11 Avamar EM versus Backup & Recovery Manager report comparison...12 Launch the Avamar Management Console...13 Launch the Avamar Client Manager Launch Avamar System Maintenance Avamar Enterprise Manager to Backup & Recovery Manager transition FAQ...17 Conclusion...18

2 Revision history The following table provides details and changes for published revisions of this technical note. Revision Date Description 03 October 1, 2015 Added AD/LDAP to the list of items not supported in Backup & Recovery Manager. 02 August 25, 2015 Updated the FAQ section of these technical notes. 01 August 17, 2015 First draft of this technical note. Introduction Beginning in EMC Avamar 7.2, the Enterprise Manager (EM) feature will no longer be available in the Avamar software. EMC Backup & Recovery Manager replaces the functionality previously available in EM. Backup & Recovery Manager 1.3 and later provides the ability to monitor, report, and perform basic administration tasks on multiple Avamar servers. This technical note is designed to enhance/improve the user's transition from Avamar EM to Backup & Recovery Manager. Backup & Recovery Manager functionality is mapped to the corresponding EM functionality. Avamar Enterprise Manager Enterprise Manager is the web-based, multi system management console that provides centralized monitoring of multiple Avamar servers. It helps monitor all Avamar servers in the enterprise from a single web browser session. Enterprise Manager is backward compatible, and monitors multiple versions of Avamar. The Enterprise Manager provides an overview for the following: Avamar server status Capacity Succeeded and failed backups Reports Avamar client software version management The following figure illustrates the Avamar EM. Figure 1 Avamar Enterprise Manager 2 Technical Notes

3 Avamar Enterprise Manager Transition to Backup & Recovery Manager Backup & Recovery Manager Backup & Recovery Manager is a unified interface for the centralized monitoring, and reporting for multiple Avamar, NetWorker and Data Domain systems. Backup & Recovery Manager is deployed as a separate virtual appliance on a VMware ESXi host. Backup & Recovery Manager monitors NetWorker and Avamar servers by using a secure communication message bus technology that is set up automatically. Backup & Recovery Manager can also be deployed on HyperV and a Physical server. The following figure illustrates the Backup & Recovery Manager Dashboard. Figure 2 Backup & Recovery Manager dashboard Related documentation The following is a list of available related documentation: Avamar Release 6.2.x, and later product documentation Backup & Recovery Manager Release 1.3 product documentation Prerequisites There are specific prerequisites and expectations for administrators preparing to transition from Avamar EM to Backup & Recovery Manager for reporting, monitoring, and administration tasks. It is expected that the Administrator is familiar with the features in the Avamar EM and has used it to manage Avamar grids. A working knowledge of Backup & Recovery Manager is helpful, but not necessary as this technical note provides the relevant functionality descriptions, and mapping for both products. Avamar Enterprise Manager versus Backup & Recovery Manager functionality There are differences in the functionality available in Avamar EM and Backup & Recovery Manager. The following table lists the available functionality for Avamar EM versus Backup & Recovery Manager. Backup & Recovery Manager 3

4 Table 1 Avamar EM versus Backup & Recovery Manager comparison Functionality Avamar Enterprise Manager Backup & Recovery Manager Avamar System Status Monitoring (Backup & Recovery Manager has system status monitoring in Details section of the Systems tab. However, all parameters available in EM are not included.) Avamar Event Monitoring Avamar Alert Monitoring EMC Data Domain Monitoring No EMC NetWorker Monitoring No Basic Reporting Management Console Direct Launch Available as an App on Tablet Devices No Deployed as a Virtual Appliance No Before moving from Avamar EM to Backup & Recovery Manager, it is important to be aware of the following capabilities that are not available in Backup and Recovery Manager: Detailed Avamar Health Check Status Information Avamar Client Management Note Backup & Recovery Manager provides the ability to launch the Avamar Client Manager and Avamar System Maintenance with or without SSO configuration. Avamar Enterprise Manager has a tab to launch the Client Manager and System Maintenance directly. Avamar System Maintenance Viewing the Avamar Licensing report Displaying or reporting the maximum and minimum change rate for individual Avamar Clients Displaying the "Completed with exception" Avamar Status (In Backup & Recovery Manager, this can be viewed in Activities by mouse hovering on the Activity Status icon) Avamar 7.x Policy-based Replication configuration (also not available in EM) LDAP/Active Directory support in Avamar EM (by using MCGUI), but not in Backup & Recovery Manager 4 Technical Notes

5 Avamar Enterprise Manager Transition to Backup & Recovery Manager Note Backup & Recovery Manager offers a simplified Role based access control model, but does not support LDAP/Active Directory. Also, a technical limitation in Backup & Recovery Manager limits the number of local users displayed to a maximum of 25 in the UI. Figure 3 Role based access control in Backup & Recovery Manager Activities monitoring Backup & Recovery Manager provides real-time monitoring of Avamar operations across multiple Avamar systems. Avamar backup and replication jobs can be centrally controlled by using job Start, Restart, and Stop capabilities available in Backup & Recovery Manager from the Activities section of the UI. The following figures illustrate the Activities section of the UI and the details available for specific systems. Activities monitoring 5

6 Figure 4 Activities Figure 5 Activities details Backup & Recovery Manager Mobile Backup & Recovery Manager provides an included Mobile App for Android and ios tablets to provide all the same Backup & Recovery Manager features on supported tablets. The Backup & Recovery Manager Mobile App is now available and includes a demo mode with simulated data to provide an introduction and training for Backup & Recovery Manager. Backup & Recovery Manager is now available on the following devices at their respective locations: Android Tablets available at Google Play ios ipad Tablets at the Apple App Store Figure 6 Backup & Recovery Manager Mobile App dashboard 6 Technical Notes

7 Avamar Enterprise Manager Transition to Backup & Recovery Manager Monitoring systems The System section of Avamar Enterprise Manager provides the ability to monitor Avamar System and Replication The Systems section of Backup & Recovery Manager provides the ability to monitor Avamar, Networker, and Data Domain Systems. Monitoring systems in Avamar Enterprise Manager The System section of the Avamar Enterprise Manager provides information on the following: Capacity and usage of Avamar server Event monitoring: Unacknowledged events Hardware events Data Domain information: Status Capacity and usage/forecast Event monitoring Average daily change rates for servers/clients The following figure illustrates the System section of Avamar EM. Monitoring systems 7

8 Figure 7 System Monitoring systems in Backup & Recovery Manager The Systems section of Backup & Recovery Manager provides system status information for Avamar, Networker, and Data Domain. Backup & Recovery Manager incorporates all the features of EM for Avamar, Networker, and Data Domain in a single view including: Capacity and usage Event monitoring System configuration information The following figures illustrate the Systems section of the Backup & Recovery Manager UI and additional Details available by clicking a system. 8 Technical Notes

9 Avamar Enterprise Manager Transition to Backup & Recovery Manager Figure 8 Systems Figure 9 Sytem Details Avamar policy inventory The Policy section of the Avamar Enterprise Manager UI provides details on Avamar Policies. In Backup & Recovery Manager, details on Avamar policies are available in the Configuration report in the Reports section of the Backup & Recovery Manager UI. The Policy section in Avamar EM, and the Backup & Recovery Manager Configuration report both provide the following information on Avamar policies: Groups Clients Datasets Schedules Retention Policies Viewing Avamar policy details in Avamar Enterprise Manager You can view Avamar policy details in the Policy section of the EM UI. The same information is available from Backup & Recovery Manager. The following figure illustrates the Policy section of the Avamar Enterprise Manager UI. Avamar policy inventory 9

10 Figure 10 Avamar EM Policy UI Procedure 1. In the Policy section of the Enterprise Manager UI, select the required system from the Systems drop-down list. 2. Click to select All Domains, or Single Domain. 3. Click to select the required policy option: Groups Clients Datasets Schedules Retention Policies The policy information is displayed. Viewing Avamar policies with Backup & Recovery Manager Backup & Recovery Manager provides the ability to view details on the same Avamar policies as Enterprise Manager. Policy details are available by running Configuration Reports. The following figure illustrates the Configuration reports available from the Reports section of the Backup & Recovery Manager UI. 10 Technical Notes

11 Avamar Enterprise Manager Transition to Backup & Recovery Manager Figure 11 Configuration report options Avamar replication Procedure 1. In the Reports section of the Backup & Recovery Manager UI, click Configuration Reports > Configuration from the Reports list. 2. Click to select Avamar in the System Options section of the window. 3. Move the Avamar systems for which you require the report from the Available Systems list to the Selected Systems list by using the available controls. 4. Click to select the report from Report Content Options: Clients Datasets Groups Retention Policies Schedules 5. Click Run Report. The report with all relevant details is displayed. Both Avamar Enterprise Manager and Backup & Recovery Manager provide the ability to configure replication, start and stop replication jobs, and monitor replication status. Note Both Enterprise Manager and Backup & Recovery Manager have Replication configuration management for legacy Avamar 6.x cron-based replication jobs. Replication configuration management is not currently supported for Avamar 7.x Replication Policy configuration. For Avamar 7.x, only Replication job monitoring is available. Replication Policy configuration must be done from the main Avamar Administration Console or the CLI. The following figure illustrates the Replication section Avamar Enterprise Manager. Avamar replication 11

12 Figure 12 Avamar Enterprise Manager Replication The following figure illustrates the Configuration section of the Backup & Recovery Manager UI for Avamar replication jobs. Figure 13 Replication Configuration Figure 14 Configuration details for replication configuration Avamar EM versus Backup & Recovery Manager report comparison The following table provides a comparison between reports available in Enterprise Manager and Backup & Recovery Manager. The Avamar Reports Guide, the Avamar Administration Guide, and the Backup & Recovery Manager User Guide provide complete details on setting options and running reports. Report Avamar Enterprise Manager Completed Activities - All Backup Recovery Manager & Comments 12 Technical Notes

13 Avamar Enterprise Manager Transition to Backup & Recovery Manager Report Avamar Enterprise Manager Backup Recovery Manager & Comments Completed Activities - Success Completed Activities - Exceptions Completed Activities - Success & Exceptions No There is no report for exception with activities explicitly. It is reported either in success or failure with exceptions and listed under the corresponding report. No This backup is listed under success report in Backup & Recovery Manager. Completed Activities - Failed Licensing Report No Licensing report is not available in Backup & Recovery Manager. Avamar Capacity Usage Report Avamar Capacity Forecast Report Data Domain Capacity Usage Report Data Domain Capacity Forecast Report System Average Daily Change Rate Client Average Daily Change Rate Launch the Avamar Management Console The Avamar Management Console UI (MCGUI) can be launched from both Avamar Enterprise Manager (System) and Backup & Recovery Manager (Systems). Backup & Recovery Manager provides the ability to launch both the NetWorker management console (NMC) and Data Domain System Manager (DDSM) from the Systems section of the UI. The following figure illustrates the System section of the Avamar EM from which the MCGUI can be launched. Launch the Avamar Management Console 13

14 Figure 15 Launch MCGUI The following figure illustrates how to launch the MCGUI from the Systems section of the Backup & Recovery Manager UI. Figure 16 Launch MCGUI from Backup & Recovery Manager Launch the Avamar Client Manager 14 Technical Notes The Avamar Client Manager can be launched directly from Avamar Enterprise Manager.

15 Avamar Enterprise Manager Transition to Backup & Recovery Manager The Avamar Client Manager can also be launched directly from Backup & Recovery Manager, however it is a 2 step manual process to configure the Avamar server to launch Client Manager. The Enable Single Sign on section of the EMC Backup & Recovery Manager Release 1.3 User Guide provides complete details. The following figure illustrates how to launch the Avamar Client Manager from the Avamar EM UI. Figure 17 Launch the Avamar Client Manager The following figures illustrate the Backup & Recovery Manager Launch icon and the Launch Client Manager menu option. Figure 18 Launch icon Launch the Avamar Client Manager 15

16 Figure 19 Client Manager menu item Launch Avamar System Maintenance The Avamar System Maintenance (Software Updates UI) can be launched directly from Avamar Enterprise Manager. The Avamar System Maintenance (Software Updates UI) can also be launched directly from Backup & Recovery Manager, however it is a two-step manual process for configuring Avamar server to launch System Maintenance. Details are available in Launch System Maintenance section in the EMC Backup & Recovery Manager Release 1.3 User Guide. The following figure illustrates how to launch System Maintenance from Enterprise Manager. Figure 20 Launch System Maintenance from Enterprise Manager The following figure illustrates how to launch Avamar System Maintenance from Backup & Recovery Manager. Figure 21 Launch System Maintenance from Backup & Recovery Manager 16 Technical Notes

17 Avamar Enterprise Manager Transition to Backup & Recovery Manager Avamar Enterprise Manager to Backup & Recovery Manager transition FAQ Question: Why was Avamar Enterprise Manager discontinued? Avamar Enterprise Manager has provided a multi-avamar system monitoring capabilities since Avamar 6.1. However, as Backup & Recovery Manager was created to monitor multiple Avamar systems along with NetWorker and Data Domain systems, Enterprise Manager became redundant. Backup & Recovery Manager is built on a newer technology stack than Enterprise Manager, which would have required significant re-architecture to bring it in compliance with ever growing security requirements. Question: Can I continue to use and receive support on Enterprise Manager?, Avamar Enterprise Manager can continue to be used in Avamar 7.1 and prior environments, but will not support, nor be part of the Avamar 7.2 installation. EMC will continue to provide technical support for will continue to apply for existing and new Avamar Enterprise Manager installations per EMC Support terms and policies. Question: How do I order and obtain the EMC Backup & Recovery Manager? EMC Backup & Recovery Manager is automatically added to any new NetWorker or Avamar capacity order. To order EMC Backup & Recovery Manager without a capacity order, please contact your EMC Sales Representative for them to manually order either or both of the following model numbers in the Product Catalog (in DirectXpress) or the Spare Model Store (in ChannelXpress): : Backup & Recovery Manager Avamar : Backup & Recovery Manager NetWorker Note The two model numbers deliver the identical Backup & Recovery Manager product; there are two model numbers to drive service requests to the proper EMC Technical Support queue. Customers who use both Avamar and NetWorker should order one instance of each model. Question: How do I download EMC Backup & Recovery Manager? EMC Avamar customers should download the Backup & Recovery Manager binaries from support.emc.com ( https://support.emc.com/products/27368_backup-&-recovery- Manager-Avamar). Question: What components make up the EMC Backup & Recovery Manager solution? EMC Backup & Recovery Manager is made up of the Server Virtual Management Appliance as well adapter software components, which are installed in the various EMC Backup product solutions. The component details are as follows: EMC Backup & Recovery Manager Server (OVA Template VM) EMC Backup & Recovery Manager Server (bootable.iso image for installation on a physical host by using the SLES native installer.) EMC Backup & Recovery Manager Adaptor for EMC Avamar (RPM package) Note Beginning with Avamar v and later, the Avamar Adaptor is already built-in and does not require a separate installable package. For Data Domain systems monitoring, no additional software or adaptors are required to be installed on the Data Domain systems Avamar Enterprise Manager to Backup & Recovery Manager transition FAQ 17

18 Question: What are the VM Requirements for Backup & Recovery Manager? Can it be installed on Microsoft Hypervisor, or Open Virtualization solutions such as Ulteo, Oracle VDI, Cantivo, and so on? Minimum required versions for the Virtual Application (vapp), currently only supported for VMware: ESXi ESX 5.1, 5.5 and 6.0 vcenter Server 5.0 and 6.0 vsphere Client 5.0 and 5.1 Question: I have tried Backup & Recovery Manager but I am still not happy with The End of Life of Enterprise Manager, who can I contact at EMC? We hope you will try Backup & Recovery Manager and find that it meets your needs of monitoring multiple Avamar systems in your environment. However, we understand that customers may not be satisfied with this change. Please contact your EMC Sales Representative with your concerns and have them contact the Backup & Recovery Manager and Avamar Product Management team. Conclusion Backup & Recovery Manager provides most of the functionality currently available in Avamar Enterprise Manager. Backup & Recovery Manager can extend that functionality for a multi-emc product environment that includes Avamar, NetWorker, and Data Domain. 18 Technical Notes

19 Avamar Enterprise Manager Transition to Backup & Recovery Manager Copyright 2015 EMC Corporation. All rights reserved. Published in USA. Published October, 2015 EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice. The information in this publication is provided as is. EMC Corporation makes no representations or warranties of any kind with respect to the information in this publication, and specifically disclaims implied warranties of merchantability or fitness for a particular purpose. Use, copying, and distribution of any EMC software described in this publication requires an applicable software license. EMC², EMC, and the EMC logo are registered trademarks or trademarks of EMC Corporation in the United States and other countries. All other trademarks used herein are the property of their respective owners. For the most up-to-date regulatory document for your product line, go to EMC Online Support (https://support.emc.com). Conclusion 19

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