CIRBN, LLC Service Order
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1 The terms and conditions of this are in addition to the CIRBN Master Service Agreement (replace CIRBN Master Service Agreement with Central Illinois Regional Broadband Network Customer Service Agreement ) by and between CIRBN and the Customer. Contract Date: 1. Customer's Contact Information Organization Name: McLean County Community Unit School District 5 Account/Billing Number: Contract Number: Primary Support Contact: Name: Marty Hickman Title: Business Manager and Treasurer Phone: Anytime: Day: Evening: hickmanms@unit5.org Primary Administrative / Billing Contact: Name: Title: Phone: Anytime: Day: Evening: Secondary Support Contact: Name: Justin Lightfoot Title: Network Administrator Phone: Anytime: Day: Evening: lightjm@unit5.org Customer Billing Address: Name: Title: Phone: Address: 1809 W Hovey Ave City: Normal State: IL Zip: Your Service Connection Date is: 07/01/2015 Service Contract Term Options: (check one) Service Contract Term: 07/01/2015 to 06/30/2016 Service Contract Term: 07/01/2015 to 06/30/ Equipment & Customer Site Identification Information: Equipment is owned and deployed by CIRBN Make Model Description CISCO ME CS-A Metro Ethernet Access Switch and other associated cable and optics 1 Revised 5/16/2014
2 Your Customer site identification is a unique name associated with your connection at a specific Customer site that CIRBN will use to manage your connection to the Network. CIRBN may also use your Customer site identification to assist in troubleshooting any Network connection or service issues you may experience. Your Customer Site Identification is / are: Customer Site ID Customer Site Address Bloomington Ireland Grove Rd, Bloomington IL Bloomington Brigham School Rd, Bloomington IL Bloomington Breezewood Blvd, Bloomington IL Normal S Walnut St, Normal IL Normal Grandview Dr, Normal IL Normal Eagle Rd, Normal IL Normal E Cypress St, Normal IL Normal Fairview St, Normal IL Bloomington Timberwolf Trail, Bloomington IL Bloomington Morrissey Dr, Bloomington IL Normal Glenn Ave, Normal IL Normal N Airport Rd, Normal IL Hudson S Mclean St, Hudson IL Normal Kingsley, Normal IL Normal West Hovey Avenue, Normal IL Revised 5/16/2014
3 Customer Site ID Customer Site Address Normal E Raab Rd, Normal IL Normal N Parkside Rd, Normal IL Normal E College Ave, Normal IL Normal S Adelaide, Normal IL Normal W College Ave, Normal IL Normal N Parkside Rd, Normal IL Bloomington Danbury Drive, Bloomington Normal E Raab Rd, Normal IL Normal N Towanda Ave, Normal IL Towanda S East St, Towanda IL Normal Eagle Rd, Normal IL Customer Service Plan Options: Subscribers - Internet Internet Subscribers can only utilize Internet bandwidth (bandwidth to access systems/services outside of the Network) and do not have access to Intranet resources through CIRBN. Cost of this service is dependent upon the number of sites being serviced. CIRBN will provide Internet addresses to support the connectivity of computers and other devices associated with an Int ernet subscriber network. Subscribers - Intranet Intranet Subscribers can only utilize Intranet bandwidth (bandwidth within the Network) and do not have access to Internet resources through CIRBN. Cost of this service is dependent upon the 3 Revised 5/16/2014
4 number of sites being serviced. CIRBN will not provide Internet addresses to support the connectivity of computers and other devices associated with an Intranet subscriber network. Subscribers Internet & Intranet Internet & Intranet Subscribers consume both Internet (bandwidth to access systems/services outside of the Network) and Intranet bandwidth (bandwidth within the Network). Cost of this service is dependent upon the level of Internet service being sought and the number of sites being serviced. CIRBN can provide Internet addresses to Internet Subscriber Customers to support the connectivity of computers and other devices associated with the Customer network. Service Providers Organizations that are Service Providers resell Internet bandwidth and/or provide services consumed by users. Through CIRBN, these organizations can purchase Internet bandwidth at a graduated cost per unit. With the exception of the Equipment, a Service Provider is responsible for all costs and/or equipment necessary to connect to the CIRBN infrastructure. Fiber Maintenance and Restoration Organizations that are CIRBN Internet/Intranet Subscribers or Service Providers can purchase fiber maintenance and restoration services if they would like CIRBN to manage their fiber assets. Customer understands that CIRBN cannot manage fiber assets where CIRBN does not have an easement or fiber is not in the public right-of-way. Dedicated Internet Access Service: Organizations that are Service Providers who meet the criteria above, and require a higher level of service than outlined in the standard CIRBN Service Level Agreement found on may utilize CIRBN s Dedicated Internet Access Service. In addition to the standard Service Level Agreement, increased service levels include: - Network Latency - Is defined by CIRBN as the round-trip delay for a packet traveling through CIRBN s network to and from a major U.S. Internet peering location located in Chicago, Illinois. CIRBN guarantees a round-trip latency of 50 milliseconds or less. - Packet Loss - CIRBN s standard is no more than 0.5% packet loss across the shared network backbone. - Jitter - CIRBN network will provide jitter of less than 5 milliseconds between any two nodes on the network backbone. 4 Revised 5/16/2014
5 4. Schedule of Fees Regular Recurring Charge(s) Name Service Quantity McLean County Community Unit School District 5 Internet 7,489 Mb/s Benjamin Elementary School Intranet 1 Gb/s Brigham Elementary School Intranet 1 Gb/s Cedar Ridge Elementary School Intranet 1 Gb/s Chiddix Junior High School Intranet 1 Gb/s Colene Hoose Elementary School Intranet 1 Gb/s Eagle Road Resource Center Intranet 1 Gb/s Eugene Field Special Services Intranet 1 Gb/s Fairview Elementary School Intranet 1 Gb/s Fox Creek Elementary School Intranet 1 Gb/s George L. Evans Junior High School Intranet 1 Gb/s Glenn Elementary School Intranet 1 Gb/s Grove Elementary School Intranet 1 Gb/s Hudson Elementary School Intranet 1 Gb/s Kingsley Jr High School Intranet 1 Gb/s 5 Revised 5/16/2014
6 Name Service Quantity McLean County Unit Dist 5 Office Intranet 1 Gb/s Normal Community High School Intranet 1 Gb/s Normal Community West High School Intranet 1 Gb/s Northpoint Elementary School Intranet 1 Gb/s Oakdale Elementary School Intranet 1 Gb/s Parkside Elementary School Intranet 1 Gb/s Parkside Junior High School Intranet 1 Gb/s Pepper Ridge School Intranet 1 Gb/s Prairieland Elementary School Intranet 1 Gb/s Sugar Creek Elementary School Intranet 1 Gb/s Towanda Elementary School Intranet 1 Gb/s Transportation Department Intranet 1 Gb/s Total Customer Monthly Cost $17, Non-Recurring Charges Service Description Quantity Cost Total Customer NRC Cost $0 6 Revised 5/16/2014
7 5. Billing Schedule: Payment for the Services is "in advance" and must be received by CIRBN on or before the first day of the Service Connection Date. The due date for all subsequent bills will be on the first date of the month. All fees, charges and payment obligations of Customer must be paid in U.S. dollars. Customer may pay for more than one month of service upfront if they wish. Information regarding where to send payment will be included on each bill and is also available on CIRBN s website: Customer s Signature: Authorized Signature Date Print Name Title 7 Revised 5/16/2014
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